URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=k...
Submission: On July 08 via api from CH — Scanned from DE

Summary

This website contacted 30 IPs in 4 countries across 21 domains to perform 102 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 337564.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
37 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.119.150 7151 (BAYAREA-AS)
2 18.165.122.78 16509 (AMAZON-02)
2 52.215.254.39 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
3 2a00:1450:400... 15169 (GOOGLE)
1 142.250.185.130 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.92.239 7151 (BAYAREA-AS)
6 54.190.132.128 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:ef:... 20940 (AKAMAI-ASN1)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 3 2620:1ec:22::14 8068 (MICROSOFT...)
1 13.107.43.14 8068 (MICROSOFT...)
2 2620:1ec:27::... 8075 (MICROSOFT...)
2 2606:4700::68... 13335 (CLOUDFLAR...)
3 52.184.204.244 8075 (MICROSOFT...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
1 2 20.234.93.27 8075 (MICROSOFT...)
1 3 2600:9000:225... 16509 (AMAZON-02)
1 54.229.182.75 16509 (AMAZON-02)
102 30
Apex Domain
Subdomains
Transfer
45 egain.com
www.egain.com — Cisco Umbrella Rank: 337564
hd.egain.com
ebrain.egain.com
877 KB
7 clarity.ms
www.clarity.ms — Cisco Umbrella Rank: 579
n.clarity.ms — Cisco Umbrella Rank: 5316
c.clarity.ms — Cisco Umbrella Rank: 1113
26 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 89
360 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 49
region1.google-analytics.com — Cisco Umbrella Rank: 2733
20 KB
4 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2305
d.adroll.com — Cisco Umbrella Rank: 1568
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 395
www.linkedin.com — Cisco Umbrella Rank: 485
px4.ads.linkedin.com — Cisco Umbrella Rank: 5675
4 KB
4 bing.com
bat.bing.com — Cisco Umbrella Rank: 362
c.bing.com — Cisco Umbrella Rank: 182
13 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 71
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5448
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 8
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 54
stats.g.doubleclick.net — Cisco Umbrella Rank: 119
2 KB
3 gstatic.com
fonts.gstatic.com
75 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 18327
key-cdn.printfriendly.com — Cisco Umbrella Rank: 18969
15 KB
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 8160
prism.app-us1.com — Cisco Umbrella Rank: 8216
6 KB
2 kickfire.com
api.kickfire.com — Cisco Umbrella Rank: 62118
1 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 20430
20 KB
2 sa-as.com
stats.sa-as.com — Cisco Umbrella Rank: 47553
1 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 7883
362 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 780
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 126
15 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 5501
1 KB
102 21
Domain Requested by
37 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 fonts.googleapis.com www.egain.com
3 s.adroll.com 1 redirects www.egain.com
3 n.clarity.ms www.clarity.ms
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
2 c.clarity.ms 1 redirects
2 www.clarity.ms bat.bing.com
www.clarity.ms
2 px.ads.linkedin.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 api.kickfire.com www.egain.com
2 region1.google-analytics.com www.googletagmanager.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 stats.sa-as.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 d.adroll.com s.adroll.com
1 c.bing.com 1 redirects
1 trackcmp.net diffuser-cdn.app-us1.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 diffuser-cdn.app-us1.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 snap.licdn.com www.egain.com
1 googleads.g.doubleclick.net www.googleadservices.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 www.googleadservices.com www.googletagmanager.com
1 ws.zoominfo.com www.egain.com
102 33
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-06-20 -
2022-09-12
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-06-20 -
2022-09-12
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2022-06-19 -
2022-09-17
3 months crt.sh
stats.sa-as.com
Sectigo RSA Domain Validation Secure Server CA
2022-02-14 -
2023-02-14
a year crt.sh
hd.egain.com
Amazon
2022-02-09 -
2023-03-10
a year crt.sh
*.analytics-egain.com
Amazon
2021-10-06 -
2022-11-04
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-05-04 -
2023-05-04
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01
2022-06-10 -
2022-12-10
6 months crt.sh
*.gstatic.com
GTS CA 1C3
2022-06-20 -
2022-09-12
3 months crt.sh
www.googleadservices.com
GTS CA 1C3
2022-06-20 -
2022-09-12
3 months crt.sh
1639039923.rsc.cdn77.org
R3
2022-06-18 -
2022-09-16
3 months crt.sh
api.kickfire.com
Sectigo RSA Domain Validation Secure Server CA
2020-07-28 -
2022-07-28
2 years crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-06-20 -
2022-09-12
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
www.google.com
GTS CA 1C3
2022-06-20 -
2022-09-12
3 months crt.sh
www.google.de
GTS CA 1C3
2022-06-20 -
2022-09-12
3 months crt.sh
www.clarity.ms
DigiCert TLS RSA SHA256 2020 CA1
2022-02-27 -
2023-02-27
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-14 -
2023-06-14
a year crt.sh
a.clarity.ms
Microsoft Azure TLS Issuing CA 02
2022-06-07 -
2023-06-02
a year crt.sh
s.adroll.com
Amazon
2022-07-03 -
2023-08-01
a year crt.sh
adroll.mgr.consensu.org
Amazon
2021-09-09 -
2022-10-08
a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Frame ID: E440C3CC21B0819FD2A2475550710A91
Requests: 97 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 0BCC89F66C2C9C93B1B4FF72B20486FE
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 70D3F10656ACA9D4974F8B27E98736B9
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: ED49BC4203203DAF7BB52C1969812A56
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 82F978459C48321B34C9F40EBA62D5C6
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

The New Knowledge Management Required for Customer Service in the COVID Era - eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • require.*\.js

Overall confidence: 100%
Detected patterns
  • (?:a|s)\.adroll\.com

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

102
Requests

96 %
HTTPS

63 %
IPv6

21
Domains

33
Subdomains

30
IPs

4
Countries

1463 kB
Transfer

3607 kB
Size

38
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 76
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1657259698837&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Fuid%3D557b7497-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Dkmai2-na%26utm_medium%3Demail%26utm_source%3D1on1 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1657259698837%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fknowledge-management-customer-service-covid-era%252F%253Fuid%253D557b7497-ff12-eb11-a814-000d3a1b1316%2526utm_campaign%253Dkmai2-na%2526utm_medium%253Demail%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1657259698837&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Fuid%3D557b7497-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Dkmai2-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1657259698837&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Fuid%3D557b7497-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Dkmai2-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQLt7Updve6BrwAAAYHcYCxK0SIXtYjwiHi_IOUSb1epNr_zTBtPsLH3IipGMx1t1jywFf6iLJ8jqjEzUFm2hk4WcV0Q5Q
Request Chain 92
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=ADDFD2886B1F4EB883A48643F5B410C0&RedC=c.clarity.ms&MXFR=07EE118E1F396E331F9F00551B396027 HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=ADDFD2886B1F4EB883A48643F5B410C0&MUID=30297081D8D460750121615AD9BF6128
Request Chain 97
  • https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
  • https://s.adroll.com/j/exp/index.js

102 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/knowledge-management-customer-service-covid-era/
186 KB
39 KB
Document
General
Full URL
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
09cb447820b80d7ff3d8f02af36b24f42f5af9809bee5876fa33629b0d37f749
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
39036
Content-Type
text/html; charset=UTF-8
Date
Fri, 08 Jul 2022 05:54:57 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/14854>; rel="alternate"; type="application/json" <https://www.egain.com/?p=14854>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/
17 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/
1 KB
869 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
7a764020edf9c6e311a5089e843d3a5e5ba62cefb743927c55ec1bf31137db70
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 08 Jul 2022 05:34:05 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Fri, 08 Jul 2022 05:54:57 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 08 Jul 2022 05:54:57 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1106
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
9 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/
108 KB
15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Fri, 22 Apr 2022 19:40:34 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1b1d1-5dd436673e9ce-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
15288
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/
87 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp//
2 KB
1012 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
27 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a2186f56975df1489f4a3fb19005cd507a382f0ac7a7b93ebd46cfff399cb4b6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Fri, 01 Jul 2022 15:47:38 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"6c56-5e2c04e4216ed-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4445
js
www.googletagmanager.com/gtag/
196 KB
70 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
833e7637d2db022250918daa10f46651c21152ec6b81f25268617f42d11d0d8c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
71131
x-xss-protection
0
expires
Fri, 08 Jul 2022 05:54:58 GMT
js
www.googletagmanager.com/gtag/
106 KB
40 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
5ad98930d8c369f235332e8a3486ddb4d186f4b79f0eec5d881290491fb0c6b1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
41375
x-xss-protection
0
expires
Fri, 08 Jul 2022 05:54:58 GMT
js
www.googletagmanager.com/gtag/
110 KB
43 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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X-Xss-Protection 0

Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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content-encoding
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vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
43966
x-xss-protection
0
last-modified
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server
Google Tag Manager
strict-transport-security
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content-type
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access-control-allow-origin
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cache-control
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access-control-allow-headers
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printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
982 B
Image
General
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
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Security
TLS 1.3, , AES_256_GCM
Server
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Reverse DNS
Software
CDN77-Turbo /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

x-77-pop
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etag
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age
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content-length
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x-77-nzt
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last-modified
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server
CDN77-Turbo
x-77-nzt-ray
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access-control-allow-origin
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access-control-expose-headers
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accept-ranges
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content-type
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expires
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eGain-logo-300.png
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9 KB
9 KB
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
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Request headers

accept-language
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User-Agent
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Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
X-Content-Type-Options
nosniff
Last-Modified
Mon, 07 Feb 2022 18:10:37 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2453-5d77184806904"
Strict-Transport-Security
max-age=31536000
Content-Type
image/png
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Accept-Ranges
bytes
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14 KB
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General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::11 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

x-77-pop
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date
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content-encoding
br
etag
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x-accel-expires
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last-modified
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server
CDN77-Turbo
x-77-nzt-ray
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vary
Accept-Encoding
x-goog-hash
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x-goog-generation
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access-control-allow-origin
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access-control-expose-headers
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x-goog-stored-content-length
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content-type
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warning
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expires
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imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
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Accept-Ranges
bytes
Keep-Alive
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Content-Length
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magnific-popup.min.js
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20 KB
7 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/
1 KB
988 B
Script
General
Full URL
https://www.egain.com/egain/assets/js/third/lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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Content-Length
561
main.min.js
www.egain.com/egain/assets/js/
121 KB
32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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Content-Length
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sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Strict-Transport-Security
max-age=31536000
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
3404
live.js
stats.sa-as.com/
1 KB
986 B
Script
General
Full URL
https://stats.sa-as.com/live.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 San Jose, United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
209-128-119-150.bayarea.net
Software
Apache /
Resource Hash
44b7fb6f761a2e8bf64400e3311c4c4bf343e888ee1b8bbf125881c4617ed70f
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 06:03:03 GMT
Content-Encoding
gzip
Last-Modified
Fri, 14 Apr 2017 20:48:27 GMT
Server
Apache
ETag
"7200a7-52e-54d2690345cc0"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/javascript
Connection
close
Accept-Ranges
bytes
Content-Length
630
css
fonts.googleapis.com/
3 KB
584 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 08 Jul 2022 05:54:58 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Fri, 08 Jul 2022 05:54:58 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 08 Jul 2022 05:54:58 GMT
css
fonts.googleapis.com/
5 KB
729 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 08 Jul 2022 05:01:38 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Fri, 08 Jul 2022 05:54:58 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 08 Jul 2022 05:54:58 GMT
css
fonts.googleapis.com/
8 KB
784 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
72e8a3eb4c99274570a057a55be91036d8b5ae00f5ea87f4f122fe17e66339f4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 08 Jul 2022 04:52:56 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Fri, 08 Jul 2022 05:54:58 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 08 Jul 2022 05:54:58 GMT
gtm.js
www.googletagmanager.com/
169 KB
54 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
836c328aac88ecce6664bba1217351cfd233daa4cf07cc50619bec64301bd1ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
54938
x-xss-protection
0
last-modified
Fri, 08 Jul 2022 03:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 08 Jul 2022 05:54:58 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
18.165.122.78 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-165-122-78.hel51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:31:42 GMT
Via
1.1 f62dda7d026036fb70c194c62c99bb26.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
Age
1397
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
HEL51-P2
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
DxYwNI_qglGZIyqNSF16-Ju9-dJXiKz-vSSdvzo9c-8PR6zkS3wH0g==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 0BCC
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.215.254.39 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-215-254-39.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
cache-control
max-age=86400
server
content-type
text/javascript;charset=utf-8
expires
Sat, 09 Jul 2022 05:54:58 GMT
gtm.js
www.googletagmanager.com/
126 KB
45 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
684af777b8879e81aa8d112b8513635ee1509fb214324c0ad813b7984139d5d1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
45539
x-xss-protection
0
last-modified
Fri, 08 Jul 2022 03:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 08 Jul 2022 05:54:58 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
2 KB
1 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
1c778a938fdfd8c3894affe6f6fe1b065e5aaa1835f928bb8ae9f93d61b472db
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
Express
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
7276917c1b110229-ZRH
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
via
1.1 google
bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
0fcff9391b8f4560e9bc64c28dcd9101f66de7b93676ea8cc254980567f663db
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
last-modified
Thu, 16 Jun 2022 18:22:08 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 901B9370435A43F8AF799D9E94120DD2 Ref B: FRAEDGE1516 Ref C: 2022-07-08T05:54:58Z
etag
"0c8eafcad81d81:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
private,max-age=1800
date
Fri, 08 Jul 2022 05:54:58 GMT
accept-ranges
bytes
content-length
11360
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fonts.gstatic.com/s/opensans/v29/
44 KB
44 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v29/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
a658b2be7323c57d4bd5c4197b657e1f5360d1b950131dc377efec1d5111ffd0
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Mon, 04 Jul 2022 12:16:38 GMT
x-content-type-options
nosniff
age
322700
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44800
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:25:14 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 04 Jul 2023 12:16:38 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
16 KB
16 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Tue, 05 Jul 2022 22:27:40 GMT
x-content-type-options
nosniff
age
199638
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
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timing-allow-origin
*
expires
Wed, 05 Jul 2023 22:27:40 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/
75 KB
76 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
Accept-Ranges
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Keep-Alive
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Content-Length
77160
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www.egain.com/egain/assets/fonts/simple-line-icons/
29 KB
30 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:58 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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Content-Length
30064
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
15 KB
15 KB
Font
General
Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Wed, 06 Jul 2022 00:36:33 GMT
x-content-type-options
nosniff
age
191905
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14964
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:11 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Thu, 06 Jul 2023 00:36:33 GMT
cx-covid-era.png
hd.egain.com/images/
195 KB
196 KB
Image
General
Full URL
https://hd.egain.com/images/cx-covid-era.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
18.165.122.78 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-165-122-78.hel51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0e5fb1c1c38056e4fe59f87120f3d27173787d10d21b6a18932a7868c8996bbc

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Fri, 27 Aug 2021 23:08:55 GMT
Date
Fri, 08 Jul 2022 05:55:00 GMT
Via
1.1 2c4cbe62a4fbc4983f6bdcbb8f6af2d2.cloudfront.net (CloudFront)
Last-Modified
Fri, 27 Aug 2021 23:09:27 GMT
Server
AmazonS3
X-Amz-Cf-Pop
HEL51-P2
ETag
"26b8381e1257495885647d6aa34efe1e"
X-Cache
RefreshHit from cloudfront
Content-Type
image/png
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
199908
X-Amz-Cf-Id
d6oMP1dAo6sQYv67TGW0-Y88kDHge97Bj38U-VMvJt_0nQUuqv0aUA==
js
www.googletagmanager.com/gtag/
195 KB
69 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
70859
x-xss-protection
0
expires
Fri, 08 Jul 2022 05:54:58 GMT
js
www.googletagmanager.com/gtag/
103 KB
39 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:800::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
40354
x-xss-protection
0
expires
Fri, 08 Jul 2022 05:54:58 GMT
conversion_async.js
www.googleadservices.com/pagead/
40 KB
15 KB
Script
General
Full URL
https://www.googleadservices.com/pagead/conversion_async.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.130 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s50-in-f2.1e100.net
Software
cafe /
Resource Hash
00e67a6bb1601297c954a9c6438eb956f4ca87253683fb348d1bda64cee7d1ca
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15163
x-xss-protection
0
server
cafe
etag
11137310801552021614
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=3600
timing-allow-origin
*
expires
Fri, 08 Jul 2022 05:54:58 GMT
analytics.js
www.google-analytics.com/
49 KB
20 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
a1925038db769477ab74b4df34350c35688a795bb718727b0f4292a4a78a6210
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 13 Apr 2022 21:02:38 GMT
server
Golfe2
age
3007
date
Fri, 08 Jul 2022 05:04:51 GMT
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
20006
expires
Fri, 08 Jul 2022 07:04:51 GMT
collect
region1.google-analytics.com/g/
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346 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe6t0&_p=666969081&_z=ccd.v9B&cid=218774558.1657259699&ul=en-us&sr=1600x1200&_s=1&sid=1657259698&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D557b7497-ff12-eb11-a814-000d3a1b1316&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1&_ee=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:54:58 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
56380144.js
bat.bing.com/p/action/
828 B
749 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
1f70669f48c4a560a8dcd461dd96b4bbb2b63a3df1492d1ce53de91ea5a52c17
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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date
Fri, 08 Jul 2022 05:54:58 GMT
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
private,max-age=60
content-length
572
a
key-cdn.printfriendly.com/api/v3/domain_settings/
160 B
571 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::17 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Fri, 08 Jul 2022 05:54:58 GMT
via
1.1 google
x-77-nzt-ray
nmpEPu5UdXc
x-77-cache
HIT
x-cache
HIT
x-age
2101
content-encoding
br
alt-svc
quic="156.146.33.16:443"; ma=2592000; v="44,43,39", h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-request-id
df912f77-5c36-4349-bf82-985bb28eb8e1
x-77-nzt
AZySIRDOqa//NQgAAA
x-runtime
0.013941
server
CDN77-Turbo
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=3600, public
x-accel-expires
@1657261197
gip
api.kickfire.com/
22 B
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Security
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Response headers

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Server
Apache
Strict-Transport-Security
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Access-Control-Allow-Origin
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General
Full URL
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URL: https://www.google-analytics.com/analytics.js
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Security
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Response headers

pragma
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date
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x-content-type-options
nosniff
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server
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expires
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collect
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2 B
22 B
XHR
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Request headers

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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
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server
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Fri, 01 Jan 1990 00:00:00 GMT
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General
Full URL
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Protocol
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Request headers

accept-language
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User-Agent
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General
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Response headers

pragma
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General
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Request headers

accept-language
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Response headers

date
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x-content-type-options
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EG26912918
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General
Full URL
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Requested by
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Response headers

cache-control
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content-type
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server
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General
Full URL
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H2
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Response headers

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content-encoding
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8 KB
3 KB
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General
Full URL
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Host: www.egain.com
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Security
TLS 1.3, , AES_256_GCM
Server
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Request headers

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Response headers

Date
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X-CDN
AKAM
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441 B
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Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
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Response headers

pragma
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x-content-type-options
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server
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70 B
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Response headers

pragma
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x-content-type-options
nosniff
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server
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date
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/
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General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1657259698783&cv=9&fst=1657256400000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6t0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D557b7497-ff12-eb11-a814-000d3a1b1316&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&async=1&fmt=3&is_vtc=1&random=1420007993&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1657259698783&cv=9&fst=1657256400000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6t0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D557b7497-ff12-eb11-a814-000d3a1b1316&tiba=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&async=1&fmt=3&is_vtc=1&random=1420007993&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:54:58 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1657259698837&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Fuid%3D557b7497-ff12-eb11-a814-00...
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  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1657259698837&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Fuid%3D557b7497-ff12-eb11-a814-00...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1657259698837&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Fuid%3D557b7497-ff12-eb11-a814-0...
0
265 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1657259698837&url=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Fuid%3D557b7497-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Dkmai2-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQLt7Updve6BrwAAAYHcYCxK0SIXtYjwiHi_IOUSb1epNr_zTBtPsLH3IipGMx1t1jywFf6iLJ8jqjEzUFm2hk4WcV0Q5Q
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Server
13.107.43.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:59 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: D521460D1BDF44B5931FDAA61BC69528 Ref B: VIEEDGE1718 Ref C: 2022-07-08T05:54:59Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-proto
http/2
content-length
0
x-li-uuid
AAXjRNevu7YQ8dKfVJlnDQ==
x-li-fabric
prod-lva1

Redirect headers

date
Fri, 08 Jul 2022 05:54:59 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: D1E99B7C70D149F1BF0BE809BF712F51 Ref B: VIEEDGE2620 Ref C: 2022-07-08T05:54:59Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
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x-li-proto
http/2
content-length
0
x-li-uuid
AAXjRNes16kQkDlQLJKTKQ==
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=218774558.1657259699&jid=992436280&_u=YADAAUABAAAAAC~&z=226545910
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:54:58 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:54:58 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:54:58 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=218774558.1657259699&jid=1366810444&_u=YADAAUAAAAAAAC~&z=1415537095
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:54:58 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
56380144
www.clarity.ms/tag/uet/
2 KB
2 KB
Script
General
Full URL
https://www.clarity.ms/tag/uet/56380144
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:27::cafe:2250 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/ ASP.NET
Resource Hash
0e0d0b735bf076006a8e40fb8769dc4048445ea061f64527b571133d050584e6

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:59 GMT
x-powered-by
ASP.NET
x-azure-ref
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x-cache
CONFIG_NOCACHE
content-type
application/x-javascript
expires
-1
cache-control
no-cache, no-store
request-context
appId=cid-v1:b1d896b3-bec7-448b-b764-240152e813e8
index.php
stats.sa-as.com/
95 B
426 B
Image
General
Full URL
https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fknowledge-management-customer-service-covid-era%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D557b7497-ff12-eb11-a814-000d3a1b1316&PMCD=https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316&r=0.02392327692768581
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 San Jose, United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
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Software
Apache /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 06:03:03 GMT
Content-Encoding
gzip
Server
Apache
Vary
Accept-Encoding
P3P
CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Connection
close
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
IMAGE/PNG
Content-Length
102
diffuser.js
diffuser-cdn.app-us1.com/diffuser/
24 KB
6 KB
Script
General
Full URL
https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:59 GMT
content-encoding
gzip
cf-cache-status
HIT
age
223
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Thu, 21 Oct 2021 17:42:06 GMT
server
cloudflare
etag
W/"4d482a43613d3966f353ec9d97452e0c"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 25d46f0dbca17b9a78cca036e17d8ad3.cloudfront.net (CloudFront)
cache-control
public, max-age=300
x-amz-cf-pop
ZRH50-C1
cf-ray
7276917fe91dcc36-ZRH
x-amz-cf-id
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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date
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x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
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23 KB
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General
Full URL
https://www.clarity.ms/eus2-f/s/0.6.34/clarity.js
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/tag/uet/56380144
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:27::cafe:2250 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/ ASP.NET
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:59 GMT
content-encoding
br
etag
"1d890d4908cf454"
last-modified
Wed, 01 Jun 2022 12:22:22 GMT
x-powered-by
ASP.NET
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript;charset=utf-8
cache-control
public,max-age=86400
x-azure-ref
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accept-ranges
bytes
content-length
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request-context
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246 B
392 B
Script
General
Full URL
https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D557b7497-ff12-eb11-a814-000d3a1b1316
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.4.28
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:54:59 GMT
content-encoding
gzip
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.4.28
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
content-type
application/javascript
cache-control
no-cache, private
x-envoy-upstream-service-time
42
cf-ray
72769181eb1fcc36-ZRH
collect
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174 B
XHR
General
Full URL
https://n.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-f/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.184.204.244 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Fri, 08 Jul 2022 05:54:59 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:67bc0b23-8423-4b52-b1ca-6a87709ceaa2
t_prism_sitemessages.php
trackcmp.net/
0
362 B
Script
General
Full URL
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Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::6812:2a69 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.1.33
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Fri, 08 Jul 2022 05:54:59 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.1.33
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
p3p
CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type
text/javascript;charset=UTF-8
cache-control
no-cache, private
x-privacy-policy
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cf-ray
727691832f9b0219-ZRH
content-length
0
company:(all)
api.kickfire.com/v3/
686 B
1 KB
XHR
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
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Software
Apache /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 08 Jul 2022 05:54:59 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Access-Control-Allow-Methods
*
Content-Type
application/json; charset=utf-8
Access-Control-Allow-Origin
*
Connection
Keep-Alive
Access-Control-Allow-Headers
Origin, X-Requested-With, Content-Type, Accept
Content-Length
686
Keep-Alive
timeout=5, max=80
getCBHostName.jsp
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195 B
929 B
Script
General
Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-190-132-128.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
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Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:55:00 GMT
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-length
195
x-ua-compatible
IE=EmulateIE9
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame ED49
116 KB
21 KB
Script
General
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-190-132-128.us-west-2.compute.amazonaws.com
Software
Server /
Resource Hash
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Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:55:00 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
Server
x-amzn-requestid
69eadcec-c37a-4604-9346-0c9718060c86
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amzn-trace-id
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content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-amz-apigw-id
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content-length
21051
c.gif
c.clarity.ms/
Redirect Chain
  • https://c.clarity.ms/c.gif
  • https://c.bing.com/c.gif?CtsSyncId=ADDFD2886B1F4EB883A48643F5B410C0&RedC=c.clarity.ms&MXFR=07EE118E1F396E331F9F00551B396027
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42 B
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Full URL
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Protocol
H2
Server
20.234.93.27 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:55:00 GMT
last-modified
Sat, 02 Jul 2022 00:08:47 GMT
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
etag
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p3p
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cache-control
private, no-cache, proxy-revalidate, no-store
accept-ranges
bytes
content-type
image/gif
content-length
42

Redirect headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:55:00 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 36D6727CB630401B8CF13E58D7E4EB77 Ref B: FRAEDGE1516 Ref C: 2022-07-08T05:55:00Z
x-powered-by
ASP.NET
x-cache
CONFIG_NOCACHE
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location
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cache-control
private, no-cache, proxy-revalidate, no-store
content-length
0
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 82F9
0
0
Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.190.132.128 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-190-132-128.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1457
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Fri, 08 Jul 2022 05:55:00 GMT
last-modified
Wed, 04 May 2022 08:12:24 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
n.clarity.ms/
0
25 B
XHR
General
Full URL
https://n.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-f/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.184.204.244 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Fri, 08 Jul 2022 05:54:59 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:67bc0b23-8423-4b52-b1ca-6a87709ceaa2
collect
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48 B
XHR
General
Full URL
https://n.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-f/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.184.204.244 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Fri, 08 Jul 2022 05:55:01 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:67bc0b23-8423-4b52-b1ca-6a87709ceaa2
roundtrip.js
s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/
65 KB
19 KB
Script
General
Full URL
https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/knowledge-management-customer-service-covid-era/?utm_source=1on1&utm_medium=email&utm_campaign=kmai2-na&uid=557b7497-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:e200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
beb6ea20f7cf8d9c058f4d77b76e5b364a1cb921c7839b08fbc980592018ae81

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

X-Amz-Version-Id
vB2mJAkwAzCtXEPp4DhmcSx_peLccKh_
Content-Encoding
gzip
Etag
W/"6587725d3f72862784afa3d7c6b95b98"
Age
2101
X-Amz-Server-Side-Encryption
AES256
Transfer-Encoding
chunked
X-Cache
Hit from cloudfront
Connection
keep-alive
Vary
Accept-Encoding
Via
1.1 70d755f7200c02162c7545e4ce74649a.cloudfront.net (CloudFront)
Last-Modified
Tue, 05 Jul 2022 05:11:39 GMT
Server
AmazonS3
Date
Fri, 08 Jul 2022 05:55:03 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
max-age=3600, must-revalidate
Access-Control-Allow-Credentials
false
X-Amz-Cf-Pop
FRA60-P4
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
UutTpF9wTY5MR3MXa7JuU-t-aovHgZUKDEBWgTwiLmnIyeWCPKjFSA==
index.js
s.adroll.com/j/exp/
Redirect Chain
  • https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js
  • https://s.adroll.com/j/exp/index.js
28 B
785 B
Script
General
Full URL
https://s.adroll.com/j/exp/index.js
Protocol
HTTP/1.1
Server
2600:9000:225e:e200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
f59e5f34a941183aacaed25322ac0856628493c2cfd936ded3fddc0a49510e52

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

X-Amz-Version-Id
ARc7DnguDTvPdHjwLfVxPM5gMAw12mfP
Via
1.1 70d755f7200c02162c7545e4ce74649a.cloudfront.net (CloudFront)
Etag
"5816cced8568d223aa09d889f300692b"
Age
73623
X-Amz-Server-Side-Encryption
AES256
X-Cache
Hit from cloudfront
Connection
keep-alive
Vary
Accept-Encoding
Content-Length
28
Last-Modified
Wed, 15 Jun 2022 19:48:17 GMT
Server
AmazonS3
Date
Thu, 07 Jul 2022 09:28:01 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Access-Control-Allow-Credentials
false
X-Amz-Cf-Pop
FRA60-P4
Accept-Ranges
bytes
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
uEbP7OKny_ngSG9KosCuPxEXtGuikYVxQVze60OBOBZVdo5CA71HUg==

Redirect headers

Date
Thu, 07 Jul 2022 10:48:47 GMT
Via
1.1 70d755f7200c02162c7545e4ce74649a.cloudfront.net (CloudFront)
Age
68776
X-Cache
Hit from cloudfront
Connection
keep-alive
Content-Length
0
Server
AmazonS3
Location
https://s.adroll.com/j/exp/index.js
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
Content-Type
application/xml
Access-Control-Allow-Origin
*
Access-Control-Allow-Credentials
false
X-Amz-Cf-Pop
FRA60-P4
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
WqBOi3cQPbgOl1XEanLXDGHEyn7zDGEEz6synNrcuyj00IYE2o-xCw==
FINC2MQIPFCK7P2ZQZKQT3
d.adroll.com/consent/check/
449 B
542 B
Script
General
Full URL
https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D557b7497-ff12-eb11-a814-000d3a1b1316&_s=9544f67af59fd820e585bd082924b6b5&_b=2
Requested by
Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.229.182.75 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-229-182-75.eu-west-1.compute.amazonaws.com
Software
nginx/1.20.0 /
Resource Hash
384058461831fe48b832b67a5e3f3728be7a452a6fab8bc8c9bbfce044547f65

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 08 Jul 2022 05:55:03 GMT
server
nginx/1.20.0
content-length
449
content-type
application/javascript
collect
region1.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe6t0&_p=666969081&_z=ccd.v9B&cid=218774558.1657259699&ul=en-us&sr=1600x1200&_s=2&sid=1657259698&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fknowledge-management-customer-service-covid-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai2-na%26uid%3D557b7497-ff12-eb11-a814-000d3a1b1316&dt=The%20New%20Knowledge%20Management%20Required%20for%20Customer%20Service%20in%20the%20COVID%20Era%20-%20eGain&en=page_view&_et=129
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Jul 2022 05:55:03 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

201 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x undefined| split_str string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| run_adroll_script string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform object| google_tag_manager function| EvEmitter function| imagesLoaded object| google_tag_data function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize string| GoogleAnalyticsObject function| ga function| onYouTubeIframeAPIReady object| gaGlobal function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| UET function| UET_init function| UET_push object| ueto_66dcc26a22 object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser string| PF_VERSION object| pfMod object| priFri object| kickfireGTM function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| gaplugins object| gaData object| megamenu object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids number| DID object| ziws function| lintrk boolean| _already_called_lintrk function| VSCapture function| VSLT undefined| pagename undefined| MyPageName undefined| MyID undefined| MySearch object| sniffer string| visitorGlobalObjectAlias function| vgo function| clarity string| prismGlobalObjectAlias object| visitorGlobalObject object| eGain string| adroll_adv_id string| adroll_pix_id string| adroll_version boolean| __adroll_loaded object| adroll function| __adroll__ string| adroll_sid object| __adroll boolean| adroll_sendrolling_cross_device object| adroll_form_fields function| adroll_tpc_callback object| adroll_exp_list object| __adroll_consent_data boolean| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country

38 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node014rflghp2kblv34rt9rsh0ar41081379.node0
.egain.com/ Name: _gcl_au
Value: 1.1.535840758.1657259699
.bing.com/ Name: MUID
Value: 30297081D8D460750121615AD9BF6128
www.egain.com/ Name: kickfire_api_session_cookie
Value: 1
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=kmai2-na
.egain.com/ Name: __utmzzses
Value: 1
.ws.zoominfo.com/ Name: visitorId
Value: a251d1ff7d9c2f083864d97cb40f0b50f7c0ed4239796910c61a3ef3eb7a48bb
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1657259698.1.1.1657259698.0
.egain.com/ Name: _ga
Value: GA1.2.218774558.1657259699
.egain.com/ Name: _gid
Value: GA1.2.2106609085.1657259699
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
www.egain.com/ Name: EG-U-ID
Value: D9e8bf25ed-0938-453a-abc5-ca21b06fcca7
www.egain.com/ Name: EG-S-ID
Value: B8238cbddc-047d-41cf-9018-1b36f81c77ee
.linkedin.com/ Name: UserMatchHistory
Value: AQI4wIrQtHVQLwAAAYHcYCsGZrdycRS20Gn4qonwarR0a3fhle9lVP3WRBcwCiSY_OasReNVxz91TA
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQKyrmszZkg4GgAAAYHcYCsGCggdGmt8bJ0t71u0NIvJWEmiDKYplR-E0ZbYE8n9Tq4oTQ0tF0CjDdaP5133CQ
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&b5ba3829-c87c-4fcd-83fa-47acf9875467"
.linkedin.com/ Name: lidc
Value: "b=VGST02:s=V:r=V:a=V:p=V:g=2650:u=1:x=1:i=1657259698:t=1657346098:v=2:sig=AQEC46WpB_BVyArw2Oa2dCFmLtrhcp7t"
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20220708055459faa8728c-eb09-45b3-88fa-6434d7cf6110AQGwRnk_4qcsz7-vbQvwmqOsov2UY1RB"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NTcyNTk2OTk7MjswMjG56mCz0G0vPdKsXzEqEwMGoZ77EEbzprQ9V2n5M/bZUA==
.egain.com/ Name: _uetsid
Value: 8035d120fe8211ec9ef2d521abb17d39
.egain.com/ Name: _uetvid
Value: 8035d3b0fe8211ecb1d24160f7bb5649
www.clarity.ms/ Name: CLID
Value: d498ebf074c74ff0bc2852f020ac829f.20220708.20230708
.egain.com/ Name: _clck
Value: 11612ck|1|f2z|0
prism.app-us1.com/ Name: prism_68298682
Value: cb318d03-d564-43e5-9ce6-0f226ebb4864
.egain.com/ Name: prism_68298682
Value: cb318d03-d564-43e5-9ce6-0f226ebb4864
ebrain.egain.com/ Name: AWSALBTG
Value: Aa8vwflKokrMdAliXAuAk2wejWBq5IjVXsEuvm/iWig0QkP9NUdhUynIWNwHzZhnnnNXWDdjeM76aHLDpCOQtXRfQv1LSeGuoUvKYrJfqHWGo6rRzvUgYnPurhKiC1JHmNVxQ2rAhu1CZFmKJofZJ5C9OhCeO5bsfptCRXUDiyNDPFrf9Vg=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: Aa8vwflKokrMdAliXAuAk2wejWBq5IjVXsEuvm/iWig0QkP9NUdhUynIWNwHzZhnnnNXWDdjeM76aHLDpCOQtXRfQv1LSeGuoUvKYrJfqHWGo6rRzvUgYnPurhKiC1JHmNVxQ2rAhu1CZFmKJofZJ5C9OhCeO5bsfptCRXUDiyNDPFrf9Vg=
.egain.com/ Name: _clsk
Value: 1411qtp|1657259700056|1|1|n.clarity.ms/collect
.c.bing.com/ Name: SRM_B
Value: 30297081D8D460750121615AD9BF6128
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 30297081D8D460750121615AD9BF6128
.c.clarity.ms/ Name: ANONCHK
Value: 0
ebrain.egain.com/ Name: AWSALB
Value: 1N4dJH3vtY6/nmbZ7Mu5NkQ5EBr0krAhzly+NdpPkr3LPUks66XdleY2S5ky7DWpBrALz49Qepp4K2O55+yGrxgr4xGv3Af/BwYIKIQH4GP76+pWpTZ8c5Lxxf8+KSlje+4jl1NICJjnLy+HnZI4zH9FLBK7pE1cKgGXPyQWzcKbz9iEgGmMuRVrEuyb/g==
ebrain.egain.com/ Name: AWSALBCORS
Value: 1N4dJH3vtY6/nmbZ7Mu5NkQ5EBr0krAhzly+NdpPkr3LPUks66XdleY2S5ky7DWpBrALz49Qepp4K2O55+yGrxgr4xGv3Af/BwYIKIQH4GP76+pWpTZ8c5Lxxf8+KSlje+4jl1NICJjnLy+HnZI4zH9FLBK7pE1cKgGXPyQWzcKbz9iEgGmMuRVrEuyb/g==

2 Console Messages

Source Level URL
Text
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
n.clarity.ms
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
trackcmp.net
ws.zoominfo.com
www.clarity.ms
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
13.107.43.14
13.82.107.234
142.250.185.130
18.165.122.78
20.234.93.27
2001:4860:4802:34::36
209.128.119.150
209.128.92.239
2600:9000:225e:e200:6:9280:1080:93a1
2606:4700:4400::6812:2a69
2606:4700::6810:a852
2606:4700::6811:925b
2620:1ec:22::14
2620:1ec:27::cafe:2250
2620:1ec:c11::200
2a00:1450:4001:800::2008
2a00:1450:4001:80b::200e
2a00:1450:4001:811::200a
2a00:1450:4001:828::2002
2a00:1450:4001:828::2003
2a00:1450:4001:831::2003
2a00:1450:4001:831::2004
2a00:1450:400c:c0d::9d
2a02:26f0:ef::5c7b:c25a
2a02:6ea0:c700::11
2a02:6ea0:c700::17
52.184.204.244
52.215.254.39
54.190.132.128
54.229.182.75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