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support.mozilla.org
2a04:4e42::347  Public Scan Open in urlscan Pro

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Submitted URL: https://support.mozilla.org/kb/im-having-problems-my-firefox-account 13yr old
Effective URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account 13yr old
Submission: On February 10 via manual from JP — Scanned from JP
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 3 countries across 5 domains to perform 36 HTTP transactions. The main IP is 2a04:4e42::347, located in United States and belongs to FASTLY - Fastly, Inc., US. The main domain is support.mozilla.org. The Cisco Umbrella rank of the primary domain is 14269. 13yr old
TLS certificate: Issued by R13 on February 3rd 2026. Valid for: 3mo.
This is the only time support.mozilla.org was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 4 2a04:4e42::347 54113 (FASTLY)
31 34.110.220.139 396982 (GOOGLE-CL...)
1 2404:6800:400... 15169 (GOOGLE)
1 2404:6800:400... 15169 (GOOGLE)
36 5
Apex Domain
Subdomains		 Transfer
31 mozgcp.net
assets-prod.sumo.prod.webservices.mozgcp.net — Cisco Umbrella Rank: 238746 3yr old
1 MB
4 mozilla.org
support.mozilla.org — Cisco Umbrella Rank: 14269 13yr old
108 KB
1 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 134 56yr old
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 99 56yr old
146 KB
0 mozilla.com Failed
location.services.mozilla.com Failed 13yr old
36 5
Domain Requested by
31 assets-prod.sumo.prod.webservices.mozgcp.net support.mozilla.org
assets-prod.sumo.prod.webservices.mozgcp.net
4 support.mozilla.org 2 redirects assets-prod.sumo.prod.webservices.mozgcp.net
1 www.google-analytics.com www.googletagmanager.com
1 www.googletagmanager.com assets-prod.sumo.prod.webservices.mozgcp.net
0 location.services.mozilla.com Failed assets-prod.sumo.prod.webservices.mozgcp.net
36 5
Subject Issuer Validity Valid
support.mozilla.org
R13		 2026-02-03 -
2026-05-04		 3mo crt.sh
assets-prod.sumo.prod.webservices.mozgcp.net
R13		 2025-12-22 -
2026-03-22		 3mo crt.sh
*.google-analytics.com
WR2		 2026-01-12 -
2026-04-06		 3mo crt.sh

This page contains 1 frames:

Primary Page: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Frame ID: 69DD55B49417006C89086CDCE2693F2F
Requests: 40 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Mozilla アカウントの使用に問題がある場合 | Mozilla サポート

Page URL History Show full URLs

  1. https://support.mozilla.org/kb/im-having-problems-my-firefox-account HTTP 302
    https://support.mozilla.org/ja/kb/im-having-problems-my-firefox-account HTTP 302
    https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • \.googletagmanager\.com/

Page Statistics

36
Requests

97 %
HTTPS

75 %
IPv6

5
Domains

5
Subdomains

5
IPs

3
Countries

1415 kB
Transfer

1685 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.mozilla.org/kb/im-having-problems-my-firefox-account HTTP 302
    https://support.mozilla.org/ja/kb/im-having-problems-my-firefox-account HTTP 302
    https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

36 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request im-having-problems-with-my-firefox-account
support.mozilla.org/ja/kb/
Redirect Chain
  • https://support.mozilla.org/kb/im-having-problems-my-firefox-account
  • https://support.mozilla.org/ja/kb/im-having-problems-my-firefox-account
  • https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
103 KB
105 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42::347 , United States, ASN54113 (FASTLY - Fastly, Inc., US),
Reverse DNS
Software
nginx /
Resource Hash
72899973c78539496774a1e447e657551df7244bd3a934a60705318ce55d325d
Security Headers
Name Value
Content-Security-Policy font-src 'self' https://*.webservices.mozgcp.net; form-action 'self' https://accounts.firefox.com https://accounts.stage.mozaws.net; connect-src 'self' https://*.google-analytics.com https://location.services.mozilla.com https://accounts.firefox.com/metrics-flow https://accounts.stage.mozaws.net/metrics-flow https://basket.mozilla.org; media-src 'self' https://*.webservices.mozgcp.net; frame-src 'self' https://*.youtube.com; default-src 'none'; manifest-src https://support.allizom.org https://support.mozilla.org; style-src 'self' https://*.webservices.mozgcp.net https://*.jsdelivr.net; img-src 'self' blob: data: https://*.mozaws.net https://*.webservices.mozgcp.net https://*.google-analytics.com https://profile.accounts.firefox.com https://firefoxusercontent.com https://secure.gravatar.com https://i1.wp.com https://mozillausercontent.com; script-src 'self' https://*.mozilla.org https://*.webservices.mozgcp.net https://*.google-analytics.com https://*.googletagmanager.com https://pontoon.mozilla.org https://*.jsdelivr.net
Strict-Transport-Security max-age=31536000 max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36

Response headers

accept-ch
Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
accept-ranges
bytes
cache-control
max-age=0, no-cache, no-store, must-revalidate, private
content-language
ja
content-length
105969
content-security-policy
font-src 'self' https://*.webservices.mozgcp.net; form-action 'self' https://accounts.firefox.com https://accounts.stage.mozaws.net; connect-src 'self' https://*.google-analytics.com https://location.services.mozilla.com https://accounts.firefox.com/metrics-flow https://accounts.stage.mozaws.net/metrics-flow https://basket.mozilla.org; media-src 'self' https://*.webservices.mozgcp.net; frame-src 'self' https://*.youtube.com; default-src 'none'; manifest-src https://support.allizom.org https://support.mozilla.org; style-src 'self' https://*.webservices.mozgcp.net https://*.jsdelivr.net; img-src 'self' blob: data: https://*.mozaws.net https://*.webservices.mozgcp.net https://*.google-analytics.com https://profile.accounts.firefox.com https://firefoxusercontent.com https://secure.gravatar.com https://i1.wp.com https://mozillausercontent.com; script-src 'self' https://*.mozilla.org https://*.webservices.mozgcp.net https://*.google-analytics.com https://*.googletagmanager.com https://pontoon.mozilla.org https://*.jsdelivr.net
content-type
text/html; charset=utf-8
cross-origin-opener-policy
same-origin
date
Tue, 10 Feb 2026 00:19:17 GMT
expires
Tue, 10 Feb 2026 00:19:17 GMT
referrer-policy
strict-origin-when-cross-origin
server
nginx
strict-transport-security
max-age=31536000 max-age=31536000
vary
Accept-Encoding
via
1.1 google, 1.1 varnish, 1.1 varnish
x-backend-server
gha-sumo-web-54b8746fd9-qhn5z.prod.webservices.mozgcp.net
x-cache
MISS, MISS
x-cache-hits
0, 0
x-content-type-options
nosniff
x-frame-options
DENY
x-robots-tag
noodp
x-served-by
cache-tyo11960-TYO, cache-tyo11974-TYO
x-timer
S1770682758.752550,VS0,VE147

Redirect headers

accept-ch
Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
accept-ranges
bytes
cache-control
max-age=0, no-cache, no-store, must-revalidate, private
content-language
ja
content-length
0
content-security-policy
style-src 'self' https://*.webservices.mozgcp.net https://*.jsdelivr.net; script-src 'self' https://*.mozilla.org https://*.webservices.mozgcp.net https://*.google-analytics.com https://*.googletagmanager.com https://pontoon.mozilla.org https://*.jsdelivr.net; font-src 'self' https://*.webservices.mozgcp.net; manifest-src https://support.allizom.org https://support.mozilla.org; frame-src 'self' https://*.youtube.com; img-src 'self' blob: data: https://*.mozaws.net https://*.webservices.mozgcp.net https://*.google-analytics.com https://profile.accounts.firefox.com https://firefoxusercontent.com https://secure.gravatar.com https://i1.wp.com https://mozillausercontent.com; form-action 'self' https://accounts.firefox.com https://accounts.stage.mozaws.net; default-src 'none'; media-src 'self' https://*.webservices.mozgcp.net; connect-src 'self' https://*.google-analytics.com https://location.services.mozilla.com https://accounts.firefox.com/metrics-flow https://accounts.stage.mozaws.net/metrics-flow https://basket.mozilla.org
content-type
text/html; charset=utf-8
cross-origin-opener-policy
same-origin
date
Tue, 10 Feb 2026 00:19:17 GMT
expires
Tue, 10 Feb 2026 00:19:17 GMT
location
/ja/kb/im-having-problems-with-my-firefox-account
referrer-policy
strict-origin-when-cross-origin
server
nginx
strict-transport-security
max-age=31536000 max-age=31536000
via
1.1 google, 1.1 varnish, 1.1 varnish
x-backend-server
gha-sumo-web-54b8746fd9-q6qpb.prod.webservices.mozgcp.net
x-cache
MISS, MISS
x-cache-hits
0, 0
x-content-type-options
nosniff
x-frame-options
DENY
x-robots-tag
noodp
x-served-by
cache-tyo11953-TYO, cache-tyo11974-TYO
x-timer
S1770682758.589944,VS0,VE153
gtm-snippet.f1a8b29a563ecd7a.js
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		2 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/gtm-snippet.f1a8b29a563ecd7a.js
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
e0b699a057162bd90e087a74074196cc38a6b27afd30b33f2202b996bcd1f531

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1770126127
x-goog-hash
crc32c=uw0JJA==, md5=eviYXCqO9n/0H8ScQxL5yA==
etag
"7af8985c2a8ef67ff41fc49c4312f9c8"
age
560
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
2011
date
Tue, 10 Feb 2026 00:09:57 GMT
last-modified
Tue, 03 Feb 2026 16:18:48 GMT
content-type
text/javascript
vary
Origin
x-guploader-uploadid
AJRbA5UFU51BOPdNmRJCg8QHdiItOqNDxkc53JWfPPNWSbp1nVdIJK7TtMS9yYT56yu4VTrl
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1770135528378942
content-length
2011
server
UploadServer
screen.5d17318bb3da62b1.css
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		328 KB
329 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/screen.5d17318bb3da62b1.css
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
7cccbee1c6687d265564b0c987b43551e3c633baf9df3f83edbcf2dc9750b282

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1770126127
x-goog-hash
crc32c=t/oZfw==, md5=fsRKuRwBPgV7c7eGC2nqjw==
etag
"7ec44ab91c013e057b73b7860b69ea8f"
age
476
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
336060
date
Tue, 10 Feb 2026 00:11:21 GMT
last-modified
Tue, 03 Feb 2026 16:18:53 GMT
content-type
text/css
vary
Origin
x-guploader-uploadid
AJRbA5Xzm4ziK2cWhI47zg-jAHyCayI8-S8tvju6Io_7sduWSks3c0lrFQwvlSkCPUpIsKk
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1770135533866684
content-length
336060
server
UploadServer
32.a390ba7069326239.js
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		245 KB
246 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/32.a390ba7069326239.js
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
44b4573c440789847d0581180ac2f5ebca1936c806f65036cdcd48e3c90aa247

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1770126127
x-goog-hash
crc32c=ul7rIA==, md5=cc/0Kd+Wi5QHHzCt3Rjf6g==
etag
"71cff429df968b94071f30addd18dfea"
age
342
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
251293
date
Tue, 10 Feb 2026 00:13:35 GMT
last-modified
Tue, 03 Feb 2026 16:18:40 GMT
content-type
text/javascript
vary
Origin
x-guploader-uploadid
AJRbA5VzzRoVrIYf9MpMxstm3IBqj220KmDnWZ-D5UR686IxYsz1G33cqZ-TLJEjPJSGBqSQ
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1770135520505063
content-length
251293
server
UploadServer
common.ec3737bd76c83a6a.js
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		56 KB
57 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/common.ec3737bd76c83a6a.js
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
020c2b2e50c611af260b0684ad96c94b315bf6708a157ada06b2bfee8402bc56

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1770126127
x-goog-hash
crc32c=G2lOtg==, md5=DP2ipPjKcUaF5j6rwGvwNg==
etag
"0cfda2a4f8ca714685e63eabc06bf036"
age
1448
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
57831
date
Mon, 09 Feb 2026 23:55:09 GMT
last-modified
Tue, 03 Feb 2026 16:18:44 GMT
content-type
text/javascript
vary
Origin
x-guploader-uploadid
AJRbA5XcHqUWbHgmWNbgWRQDgJgwuzxwHtwQcV9CMeoObqW9k5g8NQ9bUL7fnBMuiqK3IWTA
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1770135524376267
content-length
57831
server
UploadServer
566.52e082bc6ceca92f.js
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		12 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/566.52e082bc6ceca92f.js
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
cd5dbf8fbd72b845ff7bbd788614a533382d20dc61363e57a4a11ae98ef86f5b

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1770126127
x-goog-hash
crc32c=ytB+ig==, md5=8QdyNDhHEEemTzUgWfzvoA==
etag
"f107723438471047a64f352059fcefa0"
age
2130
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
12196
date
Mon, 09 Feb 2026 23:43:47 GMT
last-modified
Tue, 03 Feb 2026 16:18:40 GMT
content-type
text/javascript
vary
Origin
x-guploader-uploadid
AJRbA5Vv0grPfFOz3dALEvwQRNOF6wGPFhKHj7h3IXqcmCy4Mz5VoUsLcFSPjBOpBdl1SXg
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1770135520657298
content-length
12196
server
UploadServer
467.e805b3b5a73440ca.js
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		11 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/467.e805b3b5a73440ca.js
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
bdb3a6eecf0b8a87e4b3501118084dbb14a5ac045f0439ecd3bb67ad125c1ae1

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1770126127
x-goog-hash
crc32c=y94X/g==, md5=FNu7EPl3pEYp37KUdDuqDg==
etag
"14dbbb10f977a44629dfb294743baa0e"
age
473
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
10806
date
Tue, 10 Feb 2026 00:11:24 GMT
last-modified
Tue, 03 Feb 2026 16:18:40 GMT
content-type
text/javascript
vary
Origin
x-guploader-uploadid
AJRbA5WZ_zASBgMzA8MIBYiSwVWwGiWgbkVirFnX4DS6N8YeOoeE7NbXIoq6T6lyR_4L42I
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1770135520362293
content-length
10806
server
UploadServer
document.2bbeb6ae5597a0d5.js
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		10 KB
10 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/document.2bbeb6ae5597a0d5.js
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
b37d8c5e4bf0a97855eb5ad140fbc0e57b3e1b3f01f8e236ee64926aff40b148

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
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https://assets-prod.sumo.prod.webservices.mozgcp.net/static/search.926df0485fcd60d8.svg
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Host: assets-prod.sumo.prod.webservices.mozgcp.net
URL: https://assets-prod.sumo.prod.webservices.mozgcp.net/static/screen.5d17318bb3da62b1.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
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Software
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
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data:truncated
Protocol
DATA
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-, , ASN (),
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Response headers

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Protocol
DATA
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Response headers

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Protocol
DATA
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-, , ASN (),
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Response headers

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H2
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TLS 1.3, , AES_128_GCM
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34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
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https://assets-prod.sumo.prod.webservices.mozgcp.net/static/white.4db90ce0451891a7.svg
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User-Agent
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Host: assets-prod.sumo.prod.webservices.mozgcp.net
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H2
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34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
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User-Agent
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https://assets-prod.sumo.prod.webservices.mozgcp.net/static/white.6076514138961947.svg
Requested by
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URL: https://assets-prod.sumo.prod.webservices.mozgcp.net/static/screen.5d17318bb3da62b1.css
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H2
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User-Agent
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Requested by
Host: assets-prod.sumo.prod.webservices.mozgcp.net
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Protocol
H2
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User-Agent
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94 KB 		Font
General
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https://assets-prod.sumo.prod.webservices.mozgcp.net/static/Inter-Bold.3717db0be15085ac.woff2
Requested by
Host: assets-prod.sumo.prod.webservices.mozgcp.net
URL: https://assets-prod.sumo.prod.webservices.mozgcp.net/static/screen.5d17318bb3da62b1.css
Protocol
H2
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TLS 1.3, , AES_128_GCM
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34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
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User-Agent
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Response headers

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UploadServer
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17 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/Metropolis-Bold.e118a19885cddd9f.woff2
Requested by
Host: assets-prod.sumo.prod.webservices.mozgcp.net
URL: https://assets-prod.sumo.prod.webservices.mozgcp.net/static/screen.5d17318bb3da62b1.css
Protocol
H2
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34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
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Request headers

User-Agent
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UploadServer
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67 KB 		Font
General
Check archive.org
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Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/ZillaSlab-Bold.74c7cb1df1177b29.woff2
Requested by
Host: assets-prod.sumo.prod.webservices.mozgcp.net
URL: https://assets-prod.sumo.prod.webservices.mozgcp.net/static/screen.5d17318bb3da62b1.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
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Software
UploadServer /
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Request headers

User-Agent
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Response headers

x-goog-metageneration
1
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access-control-expose-headers
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last-modified
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x-goog-generation
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content-length
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server
UploadServer
js
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146 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=G-2VC139B3XV&l=dataLayer
Requested by
Host: assets-prod.sumo.prod.webservices.mozgcp.net
URL: https://assets-prod.sumo.prod.webservices.mozgcp.net/static/gtm-snippet.f1a8b29a563ecd7a.js
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H2
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TLS 1.3, , AES_128_GCM
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User-Agent
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Response headers

strict-transport-security
max-age=31536000; includeSubDomains
cache-control
private, max-age=900
content-encoding
zstd
cross-origin-resource-policy
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expires
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access-control-allow-origin
*
alt-svc
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148714
date
Tue, 10 Feb 2026 00:19:18 GMT
x-xss-protection
0
content-type
application/javascript; charset=UTF-8
vary
Accept-Encoding
server
Google Tag Manager
access-control-allow-headers
Cache-Control
country
location.services.mozilla.com/v1/ 		0
0
truncated
/ 		217 B
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
d7afdb61a05d0e29405c9529863ca37ae3ad5e40a5ffcdc672ed4fe9c9403ba6

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer

Response headers

Content-Type
image/svg+xml;charset=utf-8
2020-03-19-06-30-17-6c13ff.png
assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/ 		39 KB
39 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2020-03-19-06-30-17-6c13ff.png
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
6efd4e116957c040dbaec3afb0c423987ee039a56b7f2fc171c26055ec243f81

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1584624619
x-goog-hash
crc32c=MUjO6w==, md5=5De2Iwai9f00ICcY2vgDeA==
etag
"e437b62306a2f5fd34202718daf80378"
age
30968
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
39623
date
Mon, 09 Feb 2026 15:43:10 GMT
last-modified
Thu, 08 Dec 2022 15:00:12 GMT
content-type
image/png
vary
Origin
x-guploader-uploadid
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cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1670511612066700
content-length
39623
server
UploadServer
2020-03-28-19-12-20-7740ce.png
assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/ 		41 KB
42 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2020-03-28-19-12-20-7740ce.png
Requested by
Host: support.mozilla.org
URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
42d5e374624dfedd50d9a8f23c962165305d2580460fa01b44c7359c39d9e124

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1585447942
x-goog-hash
crc32c=5jfFCw==, md5=aKrqgWYhPA3+IN2SCk8Rcw==
etag
"68aaea8166213c0dfe20dd920a4f1173"
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
42277
date
Tue, 10 Feb 2026 00:19:18 GMT
content-type
image/png
last-modified
Thu, 08 Dec 2022 15:00:14 GMT
vary
Origin
x-guploader-uploadid
AJRbA5VPj2wf4rSbwl-HF63xpP_CGeNU-m04Ar2LbsgWN397eB3w2KZwFOUp-qirdwn9wQcdC5qTen0
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1670511614295762
content-length
42277
server
UploadServer
csrftoken
support.mozilla.org/ 		81 B
1 KB 		Fetch
General
Check archive.org
Download Go to
Full URL
https://support.mozilla.org/csrftoken
Requested by
Host: assets-prod.sumo.prod.webservices.mozgcp.net
URL: https://assets-prod.sumo.prod.webservices.mozgcp.net/static/document.2bbeb6ae5597a0d5.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42::347 , United States, ASN54113 (FASTLY - Fastly, Inc., US),
Reverse DNS
Software
nginx /
Resource Hash
a910ca96f1bc1fa25d4f0619533d284b3502fc74c4fedf19c9b09c12215e9a25
Security Headers
Name Value
Content-Security-Policy manifest-src https://support.allizom.org https://support.mozilla.org; font-src 'self' https://*.webservices.mozgcp.net; connect-src 'self' https://*.google-analytics.com https://location.services.mozilla.com https://accounts.firefox.com/metrics-flow https://accounts.stage.mozaws.net/metrics-flow https://basket.mozilla.org; img-src 'self' blob: data: https://*.mozaws.net https://*.webservices.mozgcp.net https://*.google-analytics.com https://profile.accounts.firefox.com https://firefoxusercontent.com https://secure.gravatar.com https://i1.wp.com https://mozillausercontent.com; form-action 'self' https://accounts.firefox.com https://accounts.stage.mozaws.net; media-src 'self' https://*.webservices.mozgcp.net; default-src 'none'; frame-src 'self' https://*.youtube.com; script-src 'self' https://*.mozilla.org https://*.webservices.mozgcp.net https://*.google-analytics.com https://*.googletagmanager.com https://pontoon.mozilla.org https://*.jsdelivr.net; style-src 'self' https://*.webservices.mozgcp.net https://*.jsdelivr.net
Strict-Transport-Security max-age=31536000, max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account

Response headers

x-robots-tag
noodp
x-backend-server
gha-sumo-web-54b8746fd9-vb72x.prod.webservices.mozgcp.net
x-content-type-options
nosniff
expires
Tue, 10 Feb 2026 00:19:18 GMT
x-cache
MISS, MISS
date
Tue, 10 Feb 2026 00:19:18 GMT
content-type
application/json
x-served-by
cache-tyo11968-TYO, cache-tyo11974-TYO
x-cache-hits
0, 0
x-frame-options
DENY
strict-transport-security
max-age=31536000, max-age=31536000
vary
Accept-Language, Cookie, Accept-Encoding
content-security-policy
manifest-src https://support.allizom.org https://support.mozilla.org; font-src 'self' https://*.webservices.mozgcp.net; connect-src 'self' https://*.google-analytics.com https://location.services.mozilla.com https://accounts.firefox.com/metrics-flow https://accounts.stage.mozaws.net/metrics-flow https://basket.mozilla.org; img-src 'self' blob: data: https://*.mozaws.net https://*.webservices.mozgcp.net https://*.google-analytics.com https://profile.accounts.firefox.com https://firefoxusercontent.com https://secure.gravatar.com https://i1.wp.com https://mozillausercontent.com; form-action 'self' https://accounts.firefox.com https://accounts.stage.mozaws.net; media-src 'self' https://*.webservices.mozgcp.net; default-src 'none'; frame-src 'self' https://*.youtube.com; script-src 'self' https://*.mozilla.org https://*.webservices.mozgcp.net https://*.google-analytics.com https://*.googletagmanager.com https://pontoon.mozilla.org https://*.jsdelivr.net; style-src 'self' https://*.webservices.mozgcp.net https://*.jsdelivr.net
cache-control
max-age=0, no-cache, no-store, must-revalidate, private
cross-origin-opener-policy
same-origin
accept-ch
Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-timer
S1770682758.223485,VS0,VE174
referrer-policy
strict-origin-when-cross-origin
via
1.1 google, 1.1 varnish, 1.1 varnish
accept-ranges
bytes
content-length
81
content-language
ja
server
nginx
collect
www.google-analytics.com/g/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-2VC139B3XV&gtm=45je6261v882062889za200zd882062889&_p=1770682758149&gcd=13l3l3l3l1l1&npa=0&dma=0&cid=121314931.1770682758&ul=ja-jp&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&are=1&frm=0&pscdl=noapi&_s=1&tag_exp=103116026~103200004~104527906~104528501~104684208~104684211~115616986~115938466~115938468~116185181~116185182~116988315&sid=1770682758&sct=1&seg=0&dl=https%3A%2F%2Fsupport.mozilla.org%2Fja%2Fkb%2Fim-having-problems-with-my-firefox-account&dt=Mozilla%20%E3%82%A2%E3%82%AB%E3%82%A6%E3%83%B3%E3%83%88%E3%81%AE%E4%BD%BF%E7%94%A8%E3%81%AB%E5%95%8F%E9%A1%8C%E3%81%8C%E3%81%82%E3%82%8B%E5%A0%B4%E5%90%88%20%7C%20Mozilla%20%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88&en=page_view&_fv=1&_nsi=1&_ss=1&_ee=1&ep.locale=ja&ep.topics=%2Faccount-management%2Faccounts%2Fpasswords-and-sign-in%2F&ep.products=%2Ffirefox%2Fmozilla-account%2F&ep.content_group=kb-article&ep.default_slug=im-having-problems-my-firefox-account&ep.article_locale=ja&tfd=963
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-2VC139B3XV&l=dataLayer
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:400a:1002::71 , Japan, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

cache-control
no-cache, no-store, must-revalidate
pragma
no-cache
cross-origin-resource-policy
cross-origin
access-control-allow-credentials
true
content-security-policy-report-only
script-src 'none'; form-action 'none'; frame-src 'none'; report-uri https://csp.withgoogle.com/csp/scaffolding/ascnsrsggc:113:0
report-to
{"group":"ascnsrsggc:113:0","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/scaffolding/ascnsrsggc:113:0"}],}
expires
Fri, 01 Jan 1990 00:00:00 GMT
access-control-allow-origin
https://support.mozilla.org
cross-origin-opener-policy-report-only
same-origin; report-to=ascnsrsggc:113:0
content-length
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Tue, 10 Feb 2026 00:19:18 GMT
content-type
text/plain
server
Golfe2
favicon.abcbdb85e0f9e7a0.png
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		849 B
1 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon.abcbdb85e0f9e7a0.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
acea4a73c3a96af71b35f8f18aa9483c7e8d606cc798e5afa8fb39c81bfa5767

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1770126127
x-goog-hash
crc32c=Jo5/eA==, md5=ePSbmD+lZbIKnm1zLjxl2A==
etag
"78f49b983fa565b20a9e6d732e3c65d8"
age
771
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
849
date
Tue, 10 Feb 2026 00:06:27 GMT
last-modified
Tue, 03 Feb 2026 16:18:46 GMT
content-type
image/png
vary
Origin
x-guploader-uploadid
AJRbA5Wq7fD-_GTJLffxa531jNVvj5ERtdFSo1F28cHLG3wPJ4B9O_Pu9w58d1WJ84OTgEzv
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1770135526303055
content-length
849
server
UploadServer
favicon.abcbdb85e0f9e7a0.png
assets-prod.sumo.prod.webservices.mozgcp.net/static/ 		849 B
0 		Other
General
Check archive.org
Download Go to
Full URL
https://assets-prod.sumo.prod.webservices.mozgcp.net/static/favicon.abcbdb85e0f9e7a0.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.110.220.139 Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM - Google LLC, US),
Reverse DNS
139.220.110.34.bc.googleusercontent.com
Software
UploadServer /
Resource Hash
acea4a73c3a96af71b35f8f18aa9483c7e8d606cc798e5afa8fb39c81bfa5767

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
Referer
https://support.mozilla.org/

Response headers

x-goog-metageneration
1
x-goog-meta-goog-reserved-file-mtime
1770126127
x-goog-hash
crc32c=Jo5/eA==, md5=ePSbmD+lZbIKnm1zLjxl2A==
etag
"78f49b983fa565b20a9e6d732e3c65d8"
age
771
x-goog-stored-content-encoding
identity
alt-svc
clear
x-goog-stored-content-length
849
date
Tue, 10 Feb 2026 00:06:27 GMT
last-modified
Tue, 03 Feb 2026 16:18:46 GMT
content-type
image/png
vary
Origin
x-guploader-uploadid
AJRbA5Wq7fD-_GTJLffxa531jNVvj5ERtdFSo1F28cHLG3wPJ4B9O_Pu9w58d1WJ84OTgEzv
cache-control
public,max-age=3600
x-goog-storage-class
STANDARD
accept-ranges
bytes
x-goog-generation
1770135526303055
content-length
849
server
UploadServer

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
location.services.mozilla.com
URL
https://location.services.mozilla.com/v1/country?key=fa6d7fc9-e091-4be1-b6c1-5ada5815ae9d

Verdicts & Comments Add Verdict or Comment

23 JavaScript Window variables

These are the non-standard variables defined on the window object. These include var declarations and global functions and can be helpful in identifying possible client-side frameworks and code.

object| webpackChunkkitsune object| django function| pluralidx function| gettext function| ngettext function| gettext_noop function| pgettext function| npgettext function| interpolate function| get_format object| Mozilla object| dataLayer function| gtag object| htmx object| Alpine function| trackEvent object| Mzp object| nunjucksPrecompiled object| regeneratorRuntime object| google_tag_manager object| google_tag_data function| onYouTubeIframeAPIReady object| gaGlobal

4 Cookies

Domain/Path Name / Value
support.mozilla.org/ Name: session_id
Value: icgffwr2szdxiqszafw83lpwer004gy2
.mozilla.org/ Name: _ga_2VC139B3XV
Value: GS2.1.s1770682758$o1$g0$t1770682758$j60$l0$h0
.mozilla.org/ Name: _ga
Value: GA1.1.121314931.1770682758
support.mozilla.org/ Name: csrftoken
Value: 1bH1Ikd1X10lDHPQLmPay6L8de35axQg

3 Console Messages

Source Level URL
Text
security error URL: https://assets-prod.sumo.prod.webservices.mozgcp.net/static/32.a390ba7069326239.js(Line 1)
Message:
Applying inline style violates the following Content Security Policy directive 'style-src 'self' https://*.webservices.mozgcp.net https://*.jsdelivr.net'. Either the 'unsafe-inline' keyword, a hash ('sha256-pgn1TCGZX6O77zDvy0oTODMOxemn0oj0LeCnQTRj7Kg='), or a nonce ('nonce-...') is required to enable inline execution. The action has been blocked.
javascript error URL: https://support.mozilla.org/ja/kb/im-having-problems-with-my-firefox-account
Message:
Access to XMLHttpRequest at 'https://location.services.mozilla.com/v1/country?key=fa6d7fc9-e091-4be1-b6c1-5ada5815ae9d' from origin 'https://support.mozilla.org' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://location.services.mozilla.com/v1/country?key=fa6d7fc9-e091-4be1-b6c1-5ada5815ae9d
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy font-src 'self' https://*.webservices.mozgcp.net; form-action 'self' https://accounts.firefox.com https://accounts.stage.mozaws.net; connect-src 'self' https://*.google-analytics.com https://location.services.mozilla.com https://accounts.firefox.com/metrics-flow https://accounts.stage.mozaws.net/metrics-flow https://basket.mozilla.org; media-src 'self' https://*.webservices.mozgcp.net; frame-src 'self' https://*.youtube.com; default-src 'none'; manifest-src https://support.allizom.org https://support.mozilla.org; style-src 'self' https://*.webservices.mozgcp.net https://*.jsdelivr.net; img-src 'self' blob: data: https://*.mozaws.net https://*.webservices.mozgcp.net https://*.google-analytics.com https://profile.accounts.firefox.com https://firefoxusercontent.com https://secure.gravatar.com https://i1.wp.com https://mozillausercontent.com; script-src 'self' https://*.mozilla.org https://*.webservices.mozgcp.net https://*.google-analytics.com https://*.googletagmanager.com https://pontoon.mozilla.org https://*.jsdelivr.net
Strict-Transport-Security max-age=31536000 max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets-prod.sumo.prod.webservices.mozgcp.net
location.services.mozilla.com
support.mozilla.org
www.google-analytics.com
www.googletagmanager.com
location.services.mozilla.com
2404:6800:4004:809::2008
2404:6800:400a:1002::71
2a04:4e42::347
34.110.220.139
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ac8a396093b63fbb7ea4c5a9b097f607c54a7f1f1514bc625da639fad7840e06
acea4a73c3a96af71b35f8f18aa9483c7e8d606cc798e5afa8fb39c81bfa5767
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