URL: https://support.mozilla.org/kb/im-having-problems-my-firefox-account?utm_medium=email&utm_campaign=fx-welcome&utm_content=fx... 13yr old
Submission: On February 15 via manual from US — Scanned from DE

Summary

This website contacted 2 IPs in 1 countries across 1 domains to perform 1 HTTP transactions. The main IP is 151.101.129.91, located in United States and belongs to FASTLY - Fastly, Inc., US. The main domain is support.mozilla.org. The Cisco Umbrella rank of the primary domain is 8723. 13yr old
TLS certificate: Issued by R13 on February 3rd 2026. Valid for: 3mo.
This is the only time support.mozilla.org was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 151.101.129.91 54113 (FASTLY)
1 2
Apex Domain
Subdomains
Transfer
1 mozilla.org
support.mozilla.org — Cisco Umbrella Rank: 8723 13yr old
180 KB
1 1
Domain Requested by
1 support.mozilla.org
1 1

This site contains no links.

Subject Issuer Validity Valid
support.mozilla.org
R13
2026-02-03 -
2026-05-04
3mo crt.sh

This page contains 1 frames:

Primary Page: https://support.mozilla.org/kb/im-having-problems-my-firefox-account?utm_medium=email&utm_campaign=fx-welcome&utm_content=fx-support
Frame ID: BF2C0C7DA61B423B79414FB83926F9B8
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

support.mozilla.org

Page Statistics

1
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

2
IPs

1
Countries

180 kB
Transfer

187 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

1 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request im-having-problems-my-firefox-account
support.mozilla.org/kb/
180 KB
180 KB
Document
General
Full URL
https://support.mozilla.org/kb/im-having-problems-my-firefox-account?utm_medium=email&utm_campaign=fx-welcome&utm_content=fx-support
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.129.91 , United States, ASN54113 (FASTLY - Fastly, Inc., US),
Reverse DNS
Software
/
Resource Hash
81163deb2bf8c95bc1eee3dac457d911fd047e60b63dc2a2bb60fda1b4b22b5d

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
cache-control
private, no-store
date
Sun, 15 Feb 2026 02:15:00 GMT
retry-after
600
via
1.1 varnish
x-cache
MISS
x-cache-hits
0
x-served-by
cache-lin1730075-LIN, cache-lin1730075-LIN
x-timer
S1771121701.600755,VS0,VE20
truncated
/
3 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
04d05978fdb111358073ab0524e5c1fafc0826615c206987618416b8bd8a4747

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36
Referer

Response headers

Content-Type
image/png
truncated
/
5 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
e4222715b556e7d99622c83e620d2f8e090047e56adb07923047f95828d561f2

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36
Referer

Response headers

Content-Type
image/png
truncated
/
155 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
7808605ddd1f0eaa454aa444293d2f0260943e51e53838fca46506e6a69fe521

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36
Referer

Response headers

Content-Type
image/png

Verdicts & Comments Add Verdict or Comment

58 JavaScript Window variables

These are the non-standard variables defined on the window object. These include var declarations and global functions and can be helpful in identifying possible client-side frameworks and code.

object| crashReport function| assert function| getRequiredElement function| P function| S function| getRandomNum function| getTimeStamp object| Dimensions object| Config$2 function| getGlobalConfig function| setGlobalConfig object| Config$1 object| Config function| setMaxGapCoefficient function| setMaxObstacleLength object| Status object| A11yStrings object| RunnerClasses object| RunnerSounds object| RunnerEvents function| updateCanvasScaling function| getA11yString function| vibrate function| createCanvas function| decodeBase64ToArrayBuffer function| createAdjustedCollisionBox function| drawCollisionBoxes function| boxCompare function| toggleHelpBox function| diagnoseErrors function| portalSignin function| updateForDnsProbe function| getMainFrameErrorCssClass function| getMainFrameErrorIconCssClass function| getSubFrameErrorIconCssClass function| shouldShowSuggestionsSummaryList function| getSuggestionsSummaryItemCssClass function| reloadButtonClick function| downloadButtonClick function| detailsButtonClick function| setAutoFetchState function| savePageLaterClick function| cancelSavePageClick function| shouldShowControlButtons function| shouldShowDetailsButton function| getDetailsButtonCssClass function| getDetailsButtonText function| getButtonsCssClass function| updateInitialInstruction function| onDocumentLoad function| onTemplateDataReceived function| getHtml object| litPropertyMetadata object| reactiveElementVersions object| litHtmlVersions object| litElementVersions object| loadTimeDataRaw object| errorPageController

0 Cookies

1 Console Messages

Source Level URL
Text
network error URL: chrome-error://chromewebdata/
Message:
Failed to load resource: the server responded with a status of 429 ()