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WINNING GEN Z THROUGH EXCEPTIONAL CUSTOMER SERVICE

Gen Z is the most recent generation to join the workforce. Born into a digitally
connected world, they expect to engage with companies in the same way they do it
with their friends: anytime, anywhere, and using the most convenient channel.

Delivering digital customer service to Gen Z should be a priority for companies
as their buying power is estimated at $150 billion in the United States alone.

Gen Z represents both a challenge and an opportunity for brands to adapt to its
digital customer expectations.





To learn more about Gen Z customer service expectations, download the full
report free of charge.

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WINNING GEN Z THROUGH EXCEPTIONAL CUSTOMER SERVICE

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