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Submitted URL: http://www.grandandtoy.com/en/sites/core/privacy-policy.aspx?cmp=EBPRIVACYORDERCONFIRM2017EN
Effective URL: https://www.grandandtoy.com/en/sites/core/privacy-policy.aspx?cmp=EBPRIVACYORDERCONFIRM2017EN&utm_source=httpredirect&utm_me...
Submission: On February 08 via api from CA — Scanned from CA
Effective URL: https://www.grandandtoy.com/en/sites/core/privacy-policy.aspx?cmp=EBPRIVACYORDERCONFIRM2017EN&utm_source=httpredirect&utm_me...
Submission: On February 08 via api from CA — Scanned from CA
Form analysis 6 forms found in the DOM
POST /Header/ChangeLocation
<form action="/Header/ChangeLocation" class="location-form" method="post">
<p class="instructions"> Enter your postal code or Sign in to receive the best value in your area. </p>
<div class="postal-1">
<label for="postal-1" class="sr-only" id="ae-formFieldLabelOptIn_lkwomj23c1_0">First three characters of postal code.</label>
<input id="webPostalCodeFirst3Char" maxlength="3" name="PostalCode.First3Chars" type="text" value="" aria-labelledby="ae-formFieldLabelOptIn_lkwomj23c1_0">
</div>
<div class="postal-2">
<label for="postal-2" class="sr-only" id="ae-formFieldLabelOptIn_lkwomj23c1_1">Last three letters of postal code.</label>
<input id="webPostalCodeLast3Char" maxlength="3" name="PostalCode.Last3Chars" type="text" value="" aria-labelledby="ae-formFieldLabelOptIn_lkwomj23c1_1">
</div>
<div class="submit-button">
<button id="postalCodeWebChangeBtn" class="btn btn-primary">Submit</button>
</div>
</form>POST /Header/Search
<form action="/Header/Search" class="location-form main-searchBar" method="post" novalidate="novalidate">
<div class="site-header-search sticky-search ">
<div class="search-input" role="search">
<div class="search-standing-offer-btn">
<button class="btn btn-dropdown" onclick="return false;"><span id="SearchModeText">All Products</span></button>
<ul class="dropdown-menu">
<li>
<a href="#" class="search-standing-offer-option" data-search-mode="AllProducts" data-search-mode-text="All Products">
All Products
</a>
</li>
<li>
<a href="#" class="search-standing-offer-option" data-search-mode="StandingOffer" data-search-mode-text="Standing Offer">
Standing Offer and Supply Arrangement Products
</a>
</li>
</ul>
</div>
<input data-val="true" data-val-required="The field SearchMode is required." id="SearchMode" name="SearchMode" type="hidden" value="AllProducts">
<span class="ae-compliance-indent" style="display: none;" id="ae-search-description"> Search Results Appear Below As You Type </span><input autocomplete="off" class="search-input-field search-input-sticky" id="site-wide-search"
name="TextSearch" placeholder="Search by Keyword or Product" type="text" value="" aria-describedby="ae-search-description" aria-label="Search by Keyword or Product">
<button class="search-input-reset" type="reset" id="site-wide-clear-search"><i class="fa-light fa-times-circle" aria-hidden="true"></i></button>
<button class="search-input-submit" type="submit" id="site-wide-search-submit" aria-label="Submit Search"><i class="fa-light fa-magnifying-glass" aria-hidden="true"></i></button>
</div>
</div>
</form>POST /Header/ChangeLocation
<form action="/Header/ChangeLocation" class="location-form" method="post">
<p class="instructions"> Enter your postal code or Sign in to receive the best value in your area. </p>
<div class="postal-1">
<label for="postal-1" class="sr-only" id="ae-formFieldLabelOptIn_lkwomj23c1_2"> First three characters of postal code. </label>
<input id="mobilePostalCodeFirst3Char" maxlength="3" name="PostalCode.First3Chars" type="text" value="" aria-labelledby="ae-formFieldLabelOptIn_lkwomj23c1_2">
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<div class="postal-2">
<label for="postal-2" class="sr-only" id="ae-formFieldLabelOptIn_lkwomj23c1_3"> Last three letters of postal code. </label>
<input id="mobilePostalCodeLast3Char" maxlength="3" name="PostalCode.Last3Chars" type="text" value="" aria-labelledby="ae-formFieldLabelOptIn_lkwomj23c1_3">
</div>
<div class="submit-button">
<button id="postalcodemobilechangebtn" class="btn btn-primary" type="submit"> Submit </button>
</div>
</form>POST /Header/Search
<form action="/Header/Search" class="location-form" method="post">
<div class="site-header-search" id="search-toggle">
<div class="mobile-search ">
<div class="search-standing-offer-btn">
<button class="btn btn-dropdown" onclick="return false;"><span id="SearchModeText">All Products</span></button>
<ul class="dropdown-menu">
<li>
<a href="#" class="search-standing-offer-option" data-search-mode="AllProducts" data-search-mode-text="All Products">
All Products
</a>
</li>
<li>
<a href="#" class="search-standing-offer-option" data-search-mode="StandingOffer" data-search-mode-text="Standing Offer">
Standing Offer and Supply Arrangement Products
</a>
</li>
</ul>
</div>
<div class="search-input" role="search">
<input class="search-input-field search-input-mobile" id="site-small-search" name="TextSearch" placeholder="Search by Keyword or Product" type="text" value="" aria-label="Search by Keyword or Product">
<button class="search-input-reset" type="reset" id="site-small-clear-search"><i class="fa-light fa-times-circle"></i></button>
<button class="search-input-submit" type="submit" id="site-small-search-submit" aria-label="Submit Search"><i class="fa-light fa-magnifying-glass"></i></button>
</div>
</div>
</div>
</form>POST /Header/ChangeLocation
<form action="/Header/ChangeLocation" class="location-form" method="post" tabindex="-1" aria-hidden="true">
<p class="instructions" tabindex="-1" aria-hidden="true"> Enter your postal code or Sign in to receive the best value in your area. </p>
<div class="postal-1" tabindex="-1" aria-hidden="true">
<label for="postal-1" class="sr-only" tabindex="-1" aria-hidden="true" id="ae-formFieldLabelOptIn_lkwomj23c1_4"> First three characters of postal code. </label>
<input id="mobilePostalCodeFirst3Char" maxlength="3" name="PostalCode.First3Chars" type="text" value="" tabindex="-1" aria-hidden="true" aria-labelledby="ae-formFieldLabelOptIn_lkwomj23c1_4">
</div>
<div class="postal-2" tabindex="-1" aria-hidden="true">
<label for="postal-2" class="sr-only" tabindex="-1" aria-hidden="true" id="ae-formFieldLabelOptIn_lkwomj23c1_5"> Last three letters of postal code. </label>
<input id="mobilePostalCodeLast3Char" maxlength="3" name="PostalCode.Last3Chars" type="text" value="" tabindex="-1" aria-hidden="true" aria-labelledby="ae-formFieldLabelOptIn_lkwomj23c1_5">
</div>
<div class="submit-button" tabindex="-1" aria-hidden="true">
<button id="postalcodemobilechangebtn" class="btn btn-primary" type="submit" tabindex="-1" aria-hidden="true"> Submit </button>
</div>
</form>POST /Footer/Subscribe
<form action="/Footer/Subscribe" class="location-form" method="post" novalidate="novalidate">
<p>Sign up to receive email promotions, <br>or manage your existing email preferences.</p>
<div class="newsletter-input-container">
<label for="SubscriptionEmail" class="sr-only">Enter your email address to sign up for the newsletter</label>
<input data-val="true" data-val-regex="Error: Please enter your email address in format: yourname@example.com"
data-val-regex-pattern="^((([a-zA-Z]|\d|[!#\$%&'\*\+\-\/=\?\^_`{\|}~]|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])+(\.([a-zA-Z]|\d|[!#\$%&'\*\+\-\/=\?\^_`{\|}~]|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])+)*)|((\x22)((((\x20|\x09)*(\x0d\x0a))?(\x20|\x09)+)?(([\x01-\x08\x0b\x0c\x0e-\x1f\x7f]|\x21|[\x23-\x5b]|[\x5d-\x7e]|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])|(\\([\x01-\x09\x0b\x0c\x0d-\x7f]|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF]))))*(((\x20|\x09)*(\x0d\x0a))?(\x20|\x09)+)?(\x22)))@((([a-zA-Z]|\d|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])|(([a-zA-Z]|\d|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])([a-zA-Z]|\d|-|\.|_|~|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])*([a-zA-Z]|\d|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])))\.)+(([a-zA-Z]|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])|(([a-zA-Z]|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])([a-zA-Z]|\d|-|\.|_|~|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])*([a-zA-Z]|[\u00A0-\uD7FF\uF900-\uFDCF\uFDF0-\uFFEF])))\.?$"
data-val-required="The field SubscriptionEmail is required." id="SubscriptionEmail" name="SubscriptionEmail" placeholder="Email address" type="text" value="">
<span class="field-validation-valid" data-valmsg-for="" data-valmsg-replace="true"></span>
<button class="newsletter-submit" type="submit" aria-label="Submit"><i class="fa fa-chevron-right" aria-hidden="true"></i></button>
</div>
</form>Text Content
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GRAND & TOY WEBSITE PRIVACY STATEMENT
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Grand & Toy respects the privacy of our customer. This Privacy Policy describes
our privacy practices for the websites where it is posted. This includes mobile
websites, text programs and applications. It also applies to information we
collect in other places offline. Your personal information is collected, used,
and disclosed by Grand & Toy only in accordance with this Privacy Policy, which
is based on the Canadian Standard Association Model Code for the Protection of
Personal Information (CAN/CSA-Q830-96). Personal information is defined as
information about an identifiable individual, with the exception of business
contact information such as a job title or work-related telephone number or
address.
We collect personal information about you only when you knowingly provide it,
for example when you sign up for an account or order a product online. By using
Grand & Toy's website, you consent to our collection, use, and disclosure of the
information you provide, as set out in this Privacy Policy.
1. COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION
If you request information, products, or services through Grand & Toy's website,
you may be asked to provide personal information. For example, you need to
register for an account with us if you want to purchase a Grand & Toy product
online. When you register, Grand & Toy will ask for your name and contact
details, as well as a username and password that you will use to log in during
future visits. You may also want to provide credit card information to pay for
items you order online in the future.
We collect this information to enable us to set up your account, process your
orders, and supply any items you purchase. In some cases, this involves sharing
your information with a third party service provider (an agent or contractor)
for the purpose of fulfilling your order and providing you with the information,
products or services you have requested. Should third party or contract persons
be involved in Grand & Toy business activities that require viewing, processing,
or otherwise accessing individual personal information, those persons will be
bound by agreements to maintain the privacy of Grand & Toy customers.
An example of such sharing is when Grand & Toy transmits credit card clearing
information to a third party service provider for the purposes of charging or
refunding credit cards of Grand & Toy customers. Information transferred during
this business operation is transmitted using a secure link employing industry
standard security protocols. Only the credit card number, such information as is
required to verify the validity of the credit card number, and the transaction
amount is transmitted.
In addition to managing your account and maintaining responsible commercial
relations with you, Grand & Toy collects, uses and discloses your personal
information for the following purposes:
* To complete a transaction when you have requested our products or services
(credit card numbers are used only for payment processing and fraud
protection);
* To understand and respond to our customers' needs and requests;
* To communicate with you generally and manage our relationship with you;
* To recommend Grand & Toy products and services that we believe will be of
interest to you;
* To process and keep track of orders and transactions, and to report back to
you;
* To train our staff to efficiently fill orders and otherwise respond to web
requests;
* To prevent or investigate a breach of contract, a data security breach, a
violation of Grand & Toy's policies and procedures, or a suspected or
confirmed contravention of the law; and
* To meet legal and regulatory requirements.
However, we will not send any communications to you without either your express
or implied consent.
If you wish, you can contact us or otherwise communicate with us at any time if
you no longer want your personal information to be used for marketing and
promotional purposes by emailing us at privacy@grandandtoy.com
The personal information you provide through our site is never disclosed to
third parties (other than our trusted service providers) without your consent.
We do not sell, rent or trade your personal information to other organizations
or companies without your explicit consent.
Note that commercial customer data is transferred by Grand & Toy to secure
servers in the United States for improved efficiencies. Grand & Toy continues to
have exclusive control over such data, however, where any personal information
is stored or processed outside of Canada, it is subject to the laws of that
foreign jurisdiction and may be accessible to that jurisdiction’s governments,
courts, law enforcement and regulatory agencies which do not always provide the
same level of protection for personal information as under Canadian privacy
legislation.
2. WEBSITE USAGE INFORMATION
Site Analytics: Grand & Toy logs certain technical information from your
computer's Web browser when you visit us on the Internet. This information
includes your IP address (a number that is automatically assigned to your
computer by your Internet Service Provider), the address of the website you are
coming from, the amount of time you spend visiting our website, when you visit
us, the pages visited, the operating system and Web browser software you use,
and, if you link to us through a search engine, the keywords you used to find
our website.
The logs may contain transactional information that can be accessed only by
Grand & Toy and its trusted service providers, and are used solely to track
visits to our site, improve its content and layout, make shopping
recommendations and customize the web experience. Grand & Toy will only attempt
to link the logs to identifiable individuals if that is necessary for
investigating a data security breach, a breach of contract, a violation of Grand
& Toy's policies and procedures, or a contravention of the laws.
Cookies: A cookie is a small text file containing a unique identification number
that is transferred from a website to the hard drive of your computer. This
unique number identifies your computer to Grand & Toy whenever you visit the
Grand & Toy website. Cookies are an industry standard used by most websites, and
help facilitate users' on-going access to and use of a particular site. Since
cookies are only text files, they cannot run on your computer, search your
computer for other information or transmit any information to anyone. We do not
use super cookies or beacons that allow cross website tracking.
To help serve you better, Grand & Toy sends a cookie to your computer in order
to:
a. Help us remember who you are so that Grand & Toy can tailor information to
suit your preferences. Grand & Toy uses cookies to store and sometimes track
information about our users' activities on the Grand & Toy website, for example,
the pages you visit most. Cookies also allow us to save passwords,
billing/shipping addresses and preferences so that you will not have to re-enter
them the next time you log in to your account.
b. Store your selections when you are shopping online. The most common cause of
items disappearing from your shopping cart is when cookies are either not
supported or disabled.
c. Measure traffic patterns. Without cookies, it could be difficult for Grand &
Toy to know that certain services are more popular than others. This information
also helps us to understand how we can serve you better.
Cookies help us know whether or not users have seen particular content. Most
browsers are initially set up to accept cookies. If you prefer, you can reset
your browser either to notify you when you have received a cookie, or to refuse
to accept cookies. You should understand that while Grand & Toy does not require
you to use cookies, certain areas of the website will not function properly if
you set your browser to not accept cookies.
3. VIDEO SURVEILLANCE
Grand & Toy may use video surveillance in and around our customer fulfillment
centres, our delivery vehicles and other locations for the safety of our
associates and any visitors to our buildings, and to protect against theft,
vandalism, damage to property and fraud. The recorded images of our customers
are viewed only when required. Any video images recorded are destroyed when they
are no longer required for business or legal purposes. You can contact us or
otherwise communicate your privacy concerns by emailing us at
privacy@grandandtoy.com.
4. KEEPING YOUR INFORMATION SECURE
Grand & Toy strives to provide a secure online environment for the transmission
of personal information such as credit card details, contact information,
usernames, and passwords. For Grand & Toy's account application forms and online
store, security is provided by internationally recognized encryption protocols
(a Secure Socket Layer using 128-bit encryption). When you set up an account or
make a purchase, all of your information is collected within a secure page and
encrypted while being transmitted to Grand & Toy's servers.
Once your information reaches us, we have physical, organizational and technical
controls in place to keep your information secure.
You are also responsible for maintaining the security of your account username
and password. Grand & Toy is not responsible for any loss that you might suffer
as a result of the use of your password by a third party. If you have reason to
believe that your interaction with us is no longer secure (for example, if you
feel that the security of your account has been compromised), let us know
immediately by emailing us at privacy@grandandtoy.com. We will do everything we
can to assist (for example, cancel your account).
5. WHAT ABOUT SPAM?
Periodically we may use e-mail as a way to keep in touch with you. However, we
do not send "spam" (unsolicited commercial electronic messages). If you agree to
receive e-mail communications from us, every e-mail message we send to you will
include an e-mail address to which you may respond in order to remove your name
and e-mail address from our list. We will do the same with your mailing address
and telephone number, upon request.
6. THIRD PARTY WEBSITES
This Privacy Policy discloses the privacy practices for our website. However,
our site contains links to other sites. These linked sites are not under Grand &
Toy 's control and we are not responsible for the privacy or security practices
or the contents of any such linked site. We provide such links only as a
convenience, and the inclusion of a link on our website does not imply
endorsement of the linked site by Grand & Toy . We encourage you to read the
privacy policies and statements of all websites you visit, especially if you
share any personal information.
7. CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to change this Privacy Policy, and any of our policies or
procedures concerning the handling of personal information, without prior
notice. You can determine when this Privacy Policy came into effect by referring
to the "Effective Date" at the bottom of this page. Any changes to our Privacy
Policy will become effective upon posting of the revised Privacy Policy on the
Internet. Use of the Grand & Toy website following such changes constitutes your
acceptance of the Privacy Policy in effect. We encourage you to bookmark this
page and to periodically review it to ensure familiarity with the most current
version of our Privacy Policy.
8. CONTACTING GRAND & TOY
Grand & Toy takes full responsibility for the management and confidentiality of
the personal information it collects through its website. By providing this
Privacy Policy, Grand & Toy pledges its continued commitment to protecting the
information you entrust us with. We regularly review our online
information-handling practices to ensure that we are abiding by this Privacy
Policy. If you have concerns about Grand & Toy 's information-handling
practices, please contact us. Your concerns will be addressed promptly.
Contact Information: Privacy Officer - Grand & Toy Ltd., 200 Aviva Park Drive,
Vaughan, Ontario, L4L 9C7
E-mail: privacy@grandandtoy.com
9. RETENTION OF YOUR INFORMATION
Personal information that we collect, access, or process will be retained only
as long as necessary for the fulfilment of the purposes for which it was
collected, unless otherwise provided in agreements between you and Grand & Toy
Limited or as required or authorized by law.
10. ACCURACY OF YOUR INFORMATION
We require your personal information in order to better serve you and to improve
and offer products and services which suite your requirements. Such purposes
include (to register you as a customer;(2) to fulfil your requests for products
and services and process and deliver your order;(3) to manage our relationship
with you, including responding to your inquiries; to send you confirmation
emails confirming your purchase;(4) to review Site usage and operations;(5) to
administer and address problems with the Sites, our business, or our services (
including trouble shooting, data analysis, testing, system maintenance , support
and hosting of data ; (6)to protect the security or integrity of the Sites and
our business, and to detect and prevent fraud; (7) to monitor the Sites for
compliance with our Terms of Use and the law; (8) to contact you with Site
updates, newsletters and other informational and promotional materials from us
and marketing offers about our products and services, as well as products and
services offered by other companies; (9) to provide interest-based advertising,
relevant website/mobile content, and ads to you based on the way you browse and
shop on the Sites and other platforms, and to measure or understand the
effectiveness of the advertising we serve to you; (10) for quality, training,
and customer service purposes; (11) to use data analytics to improve our
website, products/services, marketing, customer relationships and experiences,
to customize your experience with us, and to look at site trends and customer
interests; and (12) to make suggestions and recommendations to you about goods,
products, promotions, offers, or services that may be of interest to you.
As such, in order to better serve you, we wish to remind you of the your
responsibility , when signing up an account, to provide accurate, current and
complete information about yourself and by so doing, you agree not to
misrepresent your identity.
Information Correction Rights
You have a right to request that we correct information that we hold which may
be inaccurate. We will require that you provide information about yourself so
that we can verify your identity before we can effect any changes in the
information that we hold about you and we will use commercially reasonable
efforts to make the requested corrections. If you have an account with us, you
can update your information by logging into your accounts.
Statement Effective Date: January 1, 2004
Statement Revision Date: September 1, 2011
Statement Revision Date: May 15, 2017
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