www.surveymonkey.com
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143.204.215.35
Public Scan
URL:
https://www.surveymonkey.com/r/SecurityCSSEng
Submission: On October 06 via api from IE — Scanned from DE
Submission: On October 06 via api from IE — Scanned from DE
Form analysis 1 forms found in the DOM
Name: surveyForm — POST
<form name="surveyForm" action="" method="post" enctype="multipart/form-data" novalidate="" data-survey-page-form="">
<div class="questions clearfix">
<div class="question-row clearfix
">
<div data-question-type="demographic_international" data-rq-question-type="contact" class="question-container
">
<div id="question-field-88910659" data-qnumber="1" data-qdispnumber="1" data-question-id="88910659" class=" question-demographic question-demographic-int qn question international question-required">
<h3 class="screenreader-only">Question Title</h3>
<div class="text-input-group question-fieldset question-legend">
<h4 id="question-title-88910659" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 1<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
">
<span style="color: #8c6928; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif;">To maintain our communication with you, please provide us with your official contact details:</span></span></span>
</h4>
<div class="question-body clearfix notranslate ">
<div class="text-input-container clearfix">
<label for="88910659_695518302" class="question-body-font-theme answer-label question-demographic-label user-generated " style="width:20%;"> Name </label>
<input id="88910659_695518302" name="88910659_695518302" type="text" class="text medium" size="30" aria-required="true" data-sm-open-single="" maxlength="20000">
</div>
<div class="text-input-container clearfix">
<label for="88910659_695518303" class="question-body-font-theme answer-label question-demographic-label user-generated " style="width:20%;"> Company Name </label>
<input id="88910659_695518303" name="88910659_695518303" type="text" class="text medium" size="30" aria-required="true" data-sm-open-single="" maxlength="20000">
</div>
<div class="text-input-container clearfix">
<label for="88910659_695518310" class="question-body-font-theme answer-label question-demographic-label user-generated " style="width:20%;"> Email Address </label>
<input id="88910659_695518310" name="88910659_695518310" type="email" class="text medium" size="30" aria-required="true" data-sm-open-single="" maxlength="20000">
</div>
<div class="text-input-container clearfix">
<label for="88910659_695518311" class="question-body-font-theme answer-label question-demographic-label user-generated " style="width:20%;"> Phone Number </label>
<input id="88910659_695518311" name="88910659_695518311" type="tel" class="text medium" size="30" aria-required="true" data-sm-open-single="" maxlength="20000">
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</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="single_choice_horiz" data-rq-question-type="single_choice_horiz" class="question-container
">
<div id="question-field-88910661" data-qnumber="2" data-qdispnumber="2" data-question-id="88910661" class=" question-single-choice-radio qn question horiz question-required">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset" data-radio-button-group="">
<legend class="question-legend">
<h4 id="question-title-88910661" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 2<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> How long have you been associated with PCFC Security?</span>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="horizontal-answer-options clearfix">
<div class="answer-option-cell">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910661">
<input id="88910661_695518332" aria-labelledby="88910661_695518332_label" name="88910661" type="radio" role="radio" class="radio-button-input " value="695518332" aria-checked="false">
<label data-sm-radio-button-label="" id="88910661_695518332_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910661_695518332">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> Less than 2 years </span>
</label>
</div>
</div>
<div class="answer-option-cell">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910661">
<input id="88910661_695518331" aria-labelledby="88910661_695518331_label" name="88910661" type="radio" role="radio" class="radio-button-input " value="695518331" aria-checked="false">
<label data-sm-radio-button-label="" id="88910661_695518331_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910661_695518331">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> 2 - 5 years </span>
</label>
</div>
</div>
<div class="answer-option-cell">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910661">
<input id="88910661_695518329" aria-labelledby="88910661_695518329_label" name="88910661" type="radio" role="radio" class="radio-button-input " value="695518329" aria-checked="false">
<label data-sm-radio-button-label="" id="88910661_695518329_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910661_695518329">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> 6 - 8 years </span>
</label>
</div>
</div>
<div class="answer-option-cell">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910661">
<input id="88910661_695518330" aria-labelledby="88910661_695518330_label" name="88910661" type="radio" role="radio" class="radio-button-input " value="695518330" aria-checked="false">
<label data-sm-radio-button-label="" id="88910661_695518330_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910661_695518330">
<span class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated "> More than 8 years </span>
</label>
</div>
</div>
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="multiple_choice_vertical" data-rq-question-type="multiple_choice_vertical" class="question-container
">
<div id="question-field-88910660" data-qnumber="3" data-qdispnumber="3" data-question-id="88910660" class=" question-multiple-choice qn question vertical question-required" style="width:px;
">
<h3 class="screenreader-only">Question Title</h3>
<fieldset class=" question-fieldset">
<legend class="question-legend">
<h4 id="question-title-88910660" class="
question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 3<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please select the service you availed from PCFC Security:</span>
</h4>
</legend>
<div class="question-body clearfix notranslate ">
<div class="">
<div class="answer-option-cell
">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="88910660_695518315" name="88910660[]" type="checkbox" class="checkbox-button-input " value="695518315">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="88910660_695518315">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Tasreeh (Security Gate Pass) </span>
</label>
</div>
</div>
</div>
<div class="other-answer-container other-answer-option-container">
<div data-sm-checkbox="" class="checkbox-button-container ">
<input id="88910660_695518328" name="88910660[]" type="checkbox" class="checkbox-button-input " value="695518328" data-other-answer="">
<label class="answer-label checkbox-button-label no-touch touch-sensitive clearfix" for="88910660_695518328">
<span class="checkbox-button-display ">
</span>
<span class="checkbox-button-label-text question-body-font-theme user-generated "> Others (Please Specify) </span>
</label>
</div>
<input id="88910660_other" name="88910660_other" type="text" class="text other-answer-text" maxlength="20000" size="50" aria-label="Others (Please Specify)" data-other-text="">
</div>
</div>
</fieldset>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_single" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-88910662" data-qnumber="4" data-qdispnumber="4" data-question-id="88910662" class=" question-matrix question-matrix-non-accordion qn question single question-required" style="width:100%;
">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-88910662" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 4<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please rate your satisfaction for the below areas:</span>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:60%;"> </td>
<td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated">
<span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</td>
<td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated">
<span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</td>
<td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated">
<span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #c0994a;">The information about services were easily accessible through service delivery channels such as Website, E-services, Email, Smart Application, etc.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518338_695518335" aria-labelledby="88910662_695518338_695518335_label" name="88910662_695518338" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518338_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518338_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c0994a;">The information about services were easily accessible through service delivery channels such as Website, E-services, Email, Smart Application,
etc.</span></span> <span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518338_695518336" aria-labelledby="88910662_695518338_695518336_label" name="88910662_695518338" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518338_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518338_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c0994a;">The information about services were easily accessible through service delivery channels such as Website, E-services, Email, Smart Application,
etc.</span></span> <span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518338_695518337" aria-labelledby="88910662_695518338_695518337_label" name="88910662_695518338" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518338_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518338_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c0994a;">The information about services were easily accessible through service delivery channels such as Website, E-services, Email, Smart Application,
etc.</span></span> <span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="1" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #4484b9;">The staff who dealt with you were competent and professional while delivering the service.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518341_695518335" aria-labelledby="88910662_695518341_695518335_label" name="88910662_695518341" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518341_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518341_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The staff who dealt with you were competent and professional while delivering the service.</span></span> <span style="color: #000080;"><strong><img alt=""
height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518341_695518336" aria-labelledby="88910662_695518341_695518336_label" name="88910662_695518341" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518341_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518341_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The staff who dealt with you were competent and professional while delivering the service.</span></span> <span style="color: #000080;"><strong><img alt=""
height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518341_695518337" aria-labelledby="88910662_695518341_695518337_label" name="88910662_695518341" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518341_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518341_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The staff who dealt with you were competent and professional while delivering the service.</span></span> <span style="color: #000080;"><strong><img alt=""
height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="2" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #c0994a;">The services were delivered within service delivery time.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518342_695518335" aria-labelledby="88910662_695518342_695518335_label" name="88910662_695518342" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518342_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518342_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c0994a;">The services were delivered within service delivery time.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518342_695518336" aria-labelledby="88910662_695518342_695518336_label" name="88910662_695518342" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518342_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518342_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c0994a;">The services were delivered within service delivery time.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518342_695518337" aria-labelledby="88910662_695518342_695518337_label" name="88910662_695518342" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518342_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518342_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c0994a;">The services were delivered within service delivery time.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="3" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> The service procedures are simple and easy with adequate requirements. </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518343_695518335" aria-labelledby="88910662_695518343_695518335_label" name="88910662_695518343" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518343_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518343_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">The service procedures are simple and easy with adequate requirements.</span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518343_695518336" aria-labelledby="88910662_695518343_695518336_label" name="88910662_695518343" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518343_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518343_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">The service procedures are simple and easy with adequate requirements.</span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518343_695518337" aria-labelledby="88910662_695518343_695518337_label" name="88910662_695518343" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518343_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518343_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">The service procedures are simple and easy with adequate requirements.</span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="4" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #c09800;">The payment channels are convenient and facilitates smooth payment processing.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518344_695518335" aria-labelledby="88910662_695518344_695518335_label" name="88910662_695518344" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518344_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518344_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09800;">The payment channels are convenient and facilitates smooth payment processing.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518344_695518336" aria-labelledby="88910662_695518344_695518336_label" name="88910662_695518344" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518344_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518344_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09800;">The payment channels are convenient and facilitates smooth payment processing.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518344_695518337" aria-labelledby="88910662_695518344_695518337_label" name="88910662_695518344" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518344_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518344_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09800;">The payment channels are convenient and facilitates smooth payment processing.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="5" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated"> The service information provided by the entity is up-to-date, accurate, relevant, understandable and comprehensive. </span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518345_695518335" aria-labelledby="88910662_695518345_695518335_label" name="88910662_695518345" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518345_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518345_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">The service information provided by the entity is up-to-date, accurate, relevant, understandable and comprehensive.</span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518345_695518336" aria-labelledby="88910662_695518345_695518336_label" name="88910662_695518345" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518345_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518345_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">The service information provided by the entity is up-to-date, accurate, relevant, understandable and comprehensive.</span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518345_695518337" aria-labelledby="88910662_695518345_695518337_label" name="88910662_695518345" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518345_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518345_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text">The service information provided by the entity is up-to-date, accurate, relevant, understandable and comprehensive.</span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="6" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #c09848;">The online and smart application services wherever provided by the entity is convenient, swift and easy to use.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518347_695518335" aria-labelledby="88910662_695518347_695518335_label" name="88910662_695518347" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518347_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518347_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">The online and smart application services wherever provided by the entity is convenient, swift and easy to use.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518347_695518336" aria-labelledby="88910662_695518347_695518336_label" name="88910662_695518347" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518347_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518347_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">The online and smart application services wherever provided by the entity is convenient, swift and easy to use.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518347_695518337" aria-labelledby="88910662_695518347_695518337_label" name="88910662_695518347" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518347_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518347_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">The online and smart application services wherever provided by the entity is convenient, swift and easy to use.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="7" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #4484b9;">The website is user friendly and enabled easy navigation for accessing service information, downloading forms and documents, etc.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518348_695518335" aria-labelledby="88910662_695518348_695518335_label" name="88910662_695518348" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518348_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518348_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The website is user friendly and enabled easy navigation for accessing service information, downloading forms and documents, etc.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518348_695518336" aria-labelledby="88910662_695518348_695518336_label" name="88910662_695518348" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518348_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518348_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The website is user friendly and enabled easy navigation for accessing service information, downloading forms and documents, etc.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518348_695518337" aria-labelledby="88910662_695518348_695518337_label" name="88910662_695518348" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518348_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518348_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The website is user friendly and enabled easy navigation for accessing service information, downloading forms and documents, etc.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="8" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #c09848;">Your overall service value considering the time, money and effort you have experienced with us.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518349_695518335" aria-labelledby="88910662_695518349_695518335_label" name="88910662_695518349" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518349_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518349_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">Your overall service value considering the time, money and effort you have experienced with us.</span></span> <span style="color: #000080;"><strong><img
alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518349_695518336" aria-labelledby="88910662_695518349_695518336_label" name="88910662_695518349" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518349_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518349_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">Your overall service value considering the time, money and effort you have experienced with us.</span></span> <span style="color: #000080;"><strong><img
alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518349_695518337" aria-labelledby="88910662_695518349_695518337_label" name="88910662_695518349" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518349_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518349_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">Your overall service value considering the time, money and effort you have experienced with us.</span></span> <span style="color: #000080;"><strong><img
alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="9" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #4484b9;">The information provided to the entity by customers through various channels were secured and handled under confidentiality.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518350_695518335" aria-labelledby="88910662_695518350_695518335_label" name="88910662_695518350" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518350_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518350_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The information provided to the entity by customers through various channels were secured and handled under confidentiality.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518350_695518336" aria-labelledby="88910662_695518350_695518336_label" name="88910662_695518350" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518350_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518350_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The information provided to the entity by customers through various channels were secured and handled under confidentiality.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518350_695518337" aria-labelledby="88910662_695518350_695518337_label" name="88910662_695518350" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518350_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518350_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">The information provided to the entity by customers through various channels were secured and handled under confidentiality.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="10" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #c09848;">The entity offers you better service quality and ease of service compared to other service providers in Dubai.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518351_695518335" aria-labelledby="88910662_695518351_695518335_label" name="88910662_695518351" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518351_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518351_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">The entity offers you better service quality and ease of service compared to other service providers in Dubai.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518351_695518336" aria-labelledby="88910662_695518351_695518336_label" name="88910662_695518351" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518351_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518351_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">The entity offers you better service quality and ease of service compared to other service providers in Dubai.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518351_695518337" aria-labelledby="88910662_695518351_695518337_label" name="88910662_695518351" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518351_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518351_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">The entity offers you better service quality and ease of service compared to other service providers in Dubai.</span></span> <span
style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="11" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #4484b9;">You are likely to recommend the entity to your friends, colleagues and networks.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518353_695518335" aria-labelledby="88910662_695518353_695518335_label" name="88910662_695518353" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518353_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518353_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">You are likely to recommend the entity to your friends, colleagues and networks.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518353_695518336" aria-labelledby="88910662_695518353_695518336_label" name="88910662_695518353" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518353_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518353_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">You are likely to recommend the entity to your friends, colleagues and networks.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518353_695518337" aria-labelledby="88910662_695518353_695518337_label" name="88910662_695518353" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518353_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518353_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">You are likely to recommend the entity to your friends, colleagues and networks.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="12" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #c09848;">I trust that the entity is keen to meet my needs and protect my interests.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_703849782_695518335" aria-labelledby="88910662_703849782_695518335_label" name="88910662_703849782" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_703849782_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_703849782_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">I trust that the entity is keen to meet my needs and protect my interests.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_703849782_695518336" aria-labelledby="88910662_703849782_695518336_label" name="88910662_703849782" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_703849782_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_703849782_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">I trust that the entity is keen to meet my needs and protect my interests.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_703849782_695518337" aria-labelledby="88910662_703849782_695518337_label" name="88910662_703849782" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_703849782_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_703849782_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #c09848;">I trust that the entity is keen to meet my needs and protect my interests.</span></span> <span style="color: #000080;"><strong><img alt="" height="120"
src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
<tr data-radio-button-group="" row="13" class="question-matrix-row-odd question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #4484b9;">Please rate your overall satisfaction and happiness levels in dealing with the entity.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518354_695518335" aria-labelledby="88910662_695518354_695518335_label" name="88910662_695518354" type="radio" role="radio" class="radio-button-input " value="695518335" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518354_695518335_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518354_695518335">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">Please rate your overall satisfaction and happiness levels in dealing with the entity.</span></span> <span style="color: #000080;"><strong><img alt=""
height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518354_695518336" aria-labelledby="88910662_695518354_695518336_label" name="88910662_695518354" type="radio" role="radio" class="radio-button-input " value="695518336" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518354_695518336_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518354_695518336">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">Please rate your overall satisfaction and happiness levels in dealing with the entity.</span></span> <span style="color: #000080;"><strong><img alt=""
height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910662">
<input id="88910662_695518354_695518337" aria-labelledby="88910662_695518354_695518337_label" name="88910662_695518354" type="radio" role="radio" class="radio-button-input " value="695518337" aria-checked="false">
<label data-sm-radio-button-label="" id="88910662_695518354_695518337_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910662_695518354_695518337">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">Please rate your overall satisfaction and happiness levels in dealing with the entity.</span></span> <span style="color: #000080;"><strong><img alt=""
height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-88910657" data-qnumber="5" data-qdispnumber="5" data-question-id="88910657" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-88910657" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 5<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please provide your valuable feedback and suggestions for our service improvement.</span>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-88910657" id="88910657" name="88910657" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="matrix_single" data-rq-question-type="single_choice_matrix" class="question-container
">
<div id="question-field-88910663" data-qnumber="6" data-qdispnumber="6" data-question-id="88910663" class=" question-matrix question-matrix-non-accordion qn question single question-required" style="width:100%;
">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-88910663" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 6<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> PCFC Contact Center 24/7 Phone: 800990 and Email: info@pcfc.ae</span>
</h4>
<div class="question-body clearfix notranslate ">
<table class="question-matrix-table table-reset reflow" cellspacing="0">
<thead>
<tr>
<td style="width:60%;"> </td>
<td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated">
<span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</td>
<td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated">
<span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</td>
<td style="width:13.333333333333334%;" class="matrix-col-label question-body-font-theme user-generated">
<span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</td>
</tr>
</thead>
<tbody>
<tr data-radio-button-group="" row="0" class="question-matrix-row-even question-matrix-row-last">
<td class="matrix-row-label-cell">
<span class="matrix-row-label question-body-font-theme user-generated">
<span style="color: #4484b9;">PCFC Contact Center agents were knowledgeable and communicated effectively while handling your Inquiries, Complaints, Feedbacks and Suggestions.</span>
</span>
</td>
<td class="touch-sensitive" col="0">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910663">
<input id="88910663_695518358_695518355" aria-labelledby="88910663_695518358_695518355_label" name="88910663_695518358" type="radio" role="radio" class="radio-button-input " value="695518355" aria-checked="false">
<label data-sm-radio-button-label="" id="88910663_695518358_695518355_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910663_695518358_695518355">
<span data-position="0" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">PCFC Contact Center agents were knowledgeable and communicated effectively while handling your Inquiries, Complaints, Feedbacks and
Suggestions.</span></span> <span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Happy.png" width="120"><br>Happy</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="1">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910663">
<input id="88910663_695518358_695518356" aria-labelledby="88910663_695518358_695518356_label" name="88910663_695518358" type="radio" role="radio" class="radio-button-input " value="695518356" aria-checked="false">
<label data-sm-radio-button-label="" id="88910663_695518358_695518356_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910663_695518358_695518356">
<span data-position="1" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">PCFC Contact Center agents were knowledgeable and communicated effectively while handling your Inquiries, Complaints, Feedbacks and
Suggestions.</span></span> <span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Neutral.png" width="120"><br>Neutral</strong></span>
</span>
</label>
</div>
</td>
<td class="touch-sensitive" col="2">
<div data-sm-radio-button="" class="radio-button-container " aria-labelledby="question-title-88910663">
<input id="88910663_695518358_695518357" aria-labelledby="88910663_695518358_695518357_label" name="88910663_695518358" type="radio" role="radio" class="radio-button-input " value="695518357" aria-checked="false">
<label data-sm-radio-button-label="" id="88910663_695518358_695518357_label" class="answer-label radio-button-label no-touch touch-sensitive clearfix" for="88910663_695518358_695518357">
<span data-position="2" class="radio-button-display ">
</span>
<span class="radio-button-label-text question-body-font-theme user-generated ">
<span class="smusr_radio-row-text"><span style="color: #4484b9;">PCFC Contact Center agents were knowledgeable and communicated effectively while handling your Inquiries, Complaints, Feedbacks and
Suggestions.</span></span> <span style="color: #000080;"><strong><img alt="" height="120" src="https://pcfc.ae/en/PublishingImages/Survey/Unhappy.png" width="120"><br>Unhappy</strong></span>
</span>
</label>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="open_ended_essay" data-rq-question-type="open_ended" class="question-container
">
<div id="question-field-89361462" data-qnumber="7" data-qdispnumber="7" data-question-id="89361462" class=" question-essay qn question essay">
<h3 class="screenreader-only">Question Title</h3>
<div class=" question-fieldset question-legend">
<h4 id="question-title-89361462" class=" question-title-container ">
<span class="required-asterisk notranslate"> * </span>
<span class="question-number notranslate"> 7<span class="question-dot">.</span>
</span>
<span class="user-generated notranslate
"> Please provide your valuable feedback and suggestions for PCFC Contact Center improvement.</span>
</h4>
<div class="question-body clearfix notranslate ">
<div class="textarea-container">
<textarea aria-labelledby="question-title-89361462" id="89361462" name="89361462" class="textarea" spellcheck="true" rows="3" cols="50" data-sm-textarea="" maxlength="20000"></textarea>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="question-row clearfix
">
<div data-question-type="presentation_image" data-rq-question-type="presentation_image" class="question-container
">
<div id="question-field-88910658" data-qnumber="8" data-qdispnumber="" data-question-id="88910658" class=" question-presentation-image qn question image" style="width:px;
" data-alt-title="Image">
<h4 class="screenreader-only">Question Title</h4>
<h4 id="title88910658" class="question-title-container user-generated">
<span class="user-generated notranslate
">
</span>
</h4>
<img class="user-generated" src="https://surveymonkey-assets.s3.amazonaws.com/survey/508061719/8b9b1b80-6278-468e-8cf1-d7af2050009b.jpg" alt="Image" tabindex="0">
</div>
</div>
</div>
</div>
<div class="survey-submit-actions center-text clearfix">
<button type="submit" data-submit-page-button="" class="btn small done-button survey-page-button user-generated notranslate"> Submit </button>
</div>
<input type="hidden" id="survey_data" name="survey_data"
value="4FoTYerhlqpl9PSGmuD5IZ_2B3F57RODpmsNpRv8_2FCYerqocJPhJRmOwnc6lJyeoh07ar2C01wkufzKLtdCTPB7_2Bw0X_2FgDdAYkulp7tQxXrrF3cf48RV_2Bjo5iQ9EbQxGSOot2ZqUsQIcePcq82XJE_2BvoJlu1R61k0gn8642lP5vQV5UkxmmL6l4zgZHl_2F1K1Uy9tVNuRdmX2btfRHdI4Cc9d1KTROE8hNRNuWKiHdL6Ee7DGruAbBpIy_2FSXpHPGSUqMrwCE_2BmYIBEb1s2HlKh1Z_2Bq9jIeKsy_2BCYhtOqijoOAH_2BDMsPOsFO0N4Cigh6gTSXCpBaJANXqx5MDf43DZCaWr_2Bk8buVH0W1881iqs9RlC2W9iQ540gWwxwIgljiNiKe8MGpfXaO_2FyADM12w7oG_2FuYIH5n9bXP8XWbCxhuqaAohx2Qc9Q6F_2Bw72XH4HJ_2BS4aUCnfA_2BoNEVd6gtAjp1UfEMQBL61VeFfMsuRdqNWELQBGufVOIHuiiZZCmP0ZO0rh8ByFjVMYgceC8MmZC626ygu5wvgRfcwDeWXpe7AJWJNdUPDvOL8lDh2jwh02lA0o">
<input type="hidden" data-response-quality="" id="response_quality_data" name="response_quality_data" value="{}">
<input type="hidden" id="is_previous" name="is_previous" value="false">
<input type="hidden" id="disable_survey_buttons_on_submit" name="disable_survey_buttons_on_submit" value="">
</form>Text Content
PCFC CUSTOMER SATISFACTION SURVEY - PCFC SECURITY Dear Valued Customer, We appreciate your thoughts and opinions and request your valuable participation in this survey which will take only few minutes. Please note that your details and responses will be handled under confidentiality. QUESTION TITLE * 1. TO MAINTAIN OUR COMMUNICATION WITH YOU, PLEASE PROVIDE US WITH YOUR OFFICIAL CONTACT DETAILS: Name Company Name Email Address Phone Number QUESTION TITLE * 2. HOW LONG HAVE YOU BEEN ASSOCIATED WITH PCFC SECURITY? Less than 2 years 2 - 5 years 6 - 8 years More than 8 years QUESTION TITLE * 3. PLEASE SELECT THE SERVICE YOU AVAILED FROM PCFC SECURITY: Tasreeh (Security Gate Pass) Others (Please Specify) QUESTION TITLE * 4. PLEASE RATE YOUR SATISFACTION FOR THE BELOW AREAS: Happy Neutral Unhappy The information about services were easily accessible through service delivery channels such as Website, E-services, Email, Smart Application, etc. The information about services were easily accessible through service delivery channels such as Website, E-services, Email, Smart Application, etc. Happy The information about services were easily accessible through service delivery channels such as Website, E-services, Email, Smart Application, etc. Neutral The information about services were easily accessible through service delivery channels such as Website, E-services, Email, Smart Application, etc. Unhappy The staff who dealt with you were competent and professional while delivering the service. The staff who dealt with you were competent and professional while delivering the service. Happy The staff who dealt with you were competent and professional while delivering the service. Neutral The staff who dealt with you were competent and professional while delivering the service. Unhappy The services were delivered within service delivery time. The services were delivered within service delivery time. Happy The services were delivered within service delivery time. Neutral The services were delivered within service delivery time. Unhappy The service procedures are simple and easy with adequate requirements. The service procedures are simple and easy with adequate requirements. Happy The service procedures are simple and easy with adequate requirements. Neutral The service procedures are simple and easy with adequate requirements. Unhappy The payment channels are convenient and facilitates smooth payment processing. The payment channels are convenient and facilitates smooth payment processing. Happy The payment channels are convenient and facilitates smooth payment processing. Neutral The payment channels are convenient and facilitates smooth payment processing. Unhappy The service information provided by the entity is up-to-date, accurate, relevant, understandable and comprehensive. The service information provided by the entity is up-to-date, accurate, relevant, understandable and comprehensive. Happy The service information provided by the entity is up-to-date, accurate, relevant, understandable and comprehensive. Neutral The service information provided by the entity is up-to-date, accurate, relevant, understandable and comprehensive. Unhappy The online and smart application services wherever provided by the entity is convenient, swift and easy to use. The online and smart application services wherever provided by the entity is convenient, swift and easy to use. Happy The online and smart application services wherever provided by the entity is convenient, swift and easy to use. Neutral The online and smart application services wherever provided by the entity is convenient, swift and easy to use. Unhappy The website is user friendly and enabled easy navigation for accessing service information, downloading forms and documents, etc. The website is user friendly and enabled easy navigation for accessing service information, downloading forms and documents, etc. Happy The website is user friendly and enabled easy navigation for accessing service information, downloading forms and documents, etc. Neutral The website is user friendly and enabled easy navigation for accessing service information, downloading forms and documents, etc. Unhappy Your overall service value considering the time, money and effort you have experienced with us. Your overall service value considering the time, money and effort you have experienced with us. Happy Your overall service value considering the time, money and effort you have experienced with us. Neutral Your overall service value considering the time, money and effort you have experienced with us. Unhappy The information provided to the entity by customers through various channels were secured and handled under confidentiality. The information provided to the entity by customers through various channels were secured and handled under confidentiality. Happy The information provided to the entity by customers through various channels were secured and handled under confidentiality. Neutral The information provided to the entity by customers through various channels were secured and handled under confidentiality. Unhappy The entity offers you better service quality and ease of service compared to other service providers in Dubai. The entity offers you better service quality and ease of service compared to other service providers in Dubai. Happy The entity offers you better service quality and ease of service compared to other service providers in Dubai. Neutral The entity offers you better service quality and ease of service compared to other service providers in Dubai. Unhappy You are likely to recommend the entity to your friends, colleagues and networks. You are likely to recommend the entity to your friends, colleagues and networks. Happy You are likely to recommend the entity to your friends, colleagues and networks. Neutral You are likely to recommend the entity to your friends, colleagues and networks. Unhappy I trust that the entity is keen to meet my needs and protect my interests. I trust that the entity is keen to meet my needs and protect my interests. Happy I trust that the entity is keen to meet my needs and protect my interests. Neutral I trust that the entity is keen to meet my needs and protect my interests. Unhappy Please rate your overall satisfaction and happiness levels in dealing with the entity. Please rate your overall satisfaction and happiness levels in dealing with the entity. Happy Please rate your overall satisfaction and happiness levels in dealing with the entity. Neutral Please rate your overall satisfaction and happiness levels in dealing with the entity. Unhappy QUESTION TITLE * 5. PLEASE PROVIDE YOUR VALUABLE FEEDBACK AND SUGGESTIONS FOR OUR SERVICE IMPROVEMENT. QUESTION TITLE * 6. PCFC CONTACT CENTER 24/7 PHONE: 800990 AND EMAIL: INFO@PCFC.AE Happy Neutral Unhappy PCFC Contact Center agents were knowledgeable and communicated effectively while handling your Inquiries, Complaints, Feedbacks and Suggestions. PCFC Contact Center agents were knowledgeable and communicated effectively while handling your Inquiries, Complaints, Feedbacks and Suggestions. Happy PCFC Contact Center agents were knowledgeable and communicated effectively while handling your Inquiries, Complaints, Feedbacks and Suggestions. Neutral PCFC Contact Center agents were knowledgeable and communicated effectively while handling your Inquiries, Complaints, Feedbacks and Suggestions. Unhappy QUESTION TITLE * 7. PLEASE PROVIDE YOUR VALUABLE FEEDBACK AND SUGGESTIONS FOR PCFC CONTACT CENTER IMPROVEMENT. QUESTION TITLE Submit Powered by See how easy it is to create a survey. Privacy & Cookie Notice Javascript is required for this site to function, please enable.