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   UCaaS solution for Enterprise
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   Enable calling through Webex
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   Migrate legacy PBX to Cisco
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 * SERVICES
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 * Why Global Innovator 3M “Sticks With” Continuant
 * REI Gears Up with Meeting Rooms From Continuant
 * View all Case Studies

Featured Case Study

BAYLOR UNIVERSITY NEEDED TO TRANSFORM AND UNIFY THEIR COMMUNICATION SYSTEMS.

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   * SERVICES
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UC Managed Services


CO-PILOTING YOUR COMMUNICATIONS
JOURNEY TO THE CLOUD

Migrating legacy voice systems to the cloud drives efficiencies and reduces
costs. We ensure the transition is seamless, start to finish. No feature or
function left behind.

Connect with us Customer stories



PBX MAINTENANCE, SUPPORT & MIGRATION


NEW LIFE FOR YOUR LEGACY PHONE SYSTEMS
OUR MAINTENANCE ADVANTAGE PLAN SETS YOU FREE FROM OEM SUPPORT CONTRACTS,
UNNECESSARY UPGRADES, AND UNDER-USED SUBSCRIPTIONS. WE OFFER CUSTOMIZED SUPPORT
MODELS WITH AN AVERAGE SAVINGS OF 30% AND MIGRATION SOLUTIONS ON YOUR TIMELINE–
NO MATTER THE BRAND.


AVAYA PBX SUPPORT

As a Third Party Maintenance provider, we have the experience and expertise to
keep your Avaya PBX systems running post-EoMS (End of Manufacturer Support) or
during your migration to the cloud.

Learn More


MITEL PBX SUPPORT

Your Mitel PBX still plays a vital role in our communication infrastructure. Our
comprehensive support services ensure your Mitel systems remain reliable and
efficient. Whether you use Mitel MiVoice, MiCloud, or any other Mitel product.

Learn More


CISCO PBX SUPPORT

If you have a legacy Cisco environment, you likely have more options than you
think. You can keep your Cisco PBX voice systems operating until you’re ready
for a large-scale collaboration solution.

Learn More


NORTEL PBX SUPPORT

In the event of an outage or incident, you can be confident that you’ll get the
help you need, 24 hours a day, 7 days a week, with no pressure to upgrade to the
latest solution. Continuant can maintain and extend the life of your Nortel PBX
systems.

Learn More

NEC Siemens/Unify PBX in 2024 (Blog)


WE’LL MEET YOU WHERE YOU ARE AND HELP YOU GET WHERE YOU’RE GOING

With decades of enterprise communications experience, trust us to unify all of
your voice, video, and collaboration tools in one centralized, cloud-based
platform. Additionally, we provide: 

 * Change management support
 * Guidance at every step
 * Continuous optimization

Continuant Connect


CONTINUANT CONNECT GIVES YOU THE POWER OF CHOICE

Easily migrate from your legacy voice system to the cloud with Continuant
Connect. 

CHOOSE YOUR TIMELINE

Shift from copper landlines to cloud-based telephony on your schedule. Our
hybrid calling solution bridges the gap, so you can decommission hardware in
stages with no disruption to business operations. 

CHOOSE YOUR CARRIER 

Keep your telephone provider, pick a new one, or choose us as your carrier—it’s
up to you. Locked into a contract? With Continuant Connect, you can still
consolidate your communications and use our internet-powered solution to enjoy
cheaper calling rates without violating your contract.  

CHOOSE YOUR UCAAS PRODUCTS

The power to pick your technology is in your hands. Choose from Microsoft Teams,
Zoom, Cisco, and other UC apps to serve as the hub of your internal and external
communications.

Explore the platform

  24/7 Peace of Mind

Access to 24/7/365 live customer support, ensuring your IT team can sleep well
at night knowing Continuant is ready to assist anytime.

 Proactive System Management

With the Extended and Premium packages, gain insights into your systems through
monitoring and management, preventing potential issues before they disrupt your
business.

 Deep Engineering Expertise

Benefit from Continuant's deep bench of engineers with OEM certifications and
enterprise experience, enhancing your team's capabilities without the need for
expensive certifications and training.

 Proactive Monitoring & Analytics

Our Extended package includes real-time system monitoring, giving you the
foresight to address issues before they impact your operations.

 Single Point of Contact

Simplify your vendor management by using Continuant as your single point of
contact for all OEM support tickets, saving you time and effort.

 Scalable and Flexible Service Options

Choose from Basic, Extended, or Premium packages to match the level of service
and support that best fits your organization's requirements.

 Strategic Service Level Management

Experience meticulous monthly reporting and service level oversight that drives
continuous improvement across your IT infrastructure.

 Meeting Room Mastery

Transform your meeting spaces with our maintenance and management services,
optimized for peak performance.

CONTINUANT MANAGED SERVICES


LEAVE THE MANAGEMENT TO US

With Continuant, you're supported by 24/7/365 customer service, ensuring minimal
concern over timelines, contract renewals, or transition periods. Instead, you
gain the freedom to focus on what truly matters—growing your business. Our deep
bench of certified engineers and comprehensive, ITIL-based managed services
ensures your technology, whether legacy or new, works for you.
 
 
Previous
FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed
Encompass’ Avaya systems in more than 20 locations both large and small. Now
we're supporting their transition to a new Cisco solution. View Case Study
Converged Communications 2023 Microsoft Partner of the Year Award Winner We
helped clinical research innovator Parexel transition to Teams Phone and Meeting
Rooms for a globally unified user experience.
16,000
Users Migrated
40+
Countries
$360k
Annual Savings
Here's the story
FEATURED CASE STUDY Boston Scientific Boston Scientific found a transformative
partner for Avaya maintenance and a Teams migration.
70
Locations
45
Countries
40%
Cost Savings
View Case Study
FEATURED CASE STUDY REI REI geared up for a Cisco collaboration and Teams
Meeting Room upgrade with Continuant. The biggest hurdle faced during the
transition? Finding the best way to upgrade with legacy infrastructure in the
retail stores. View Case Study
FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed
Encompass’ Avaya systems in more than 20 locations both large and small. Now
we're supporting their transition to a new Cisco solution. View Case Study
Converged Communications 2023 Microsoft Partner of the Year Award Winner We
helped clinical research innovator Parexel transition to Teams Phone and Meeting
Rooms for a globally unified user experience.
16,000
Users Migrated
40+
Countries
$360k
Annual Savings
Here's the story
FEATURED CASE STUDY Boston Scientific Boston Scientific found a transformative
partner for Avaya maintenance and a Teams migration.
70
Locations
45
Countries
40%
Cost Savings
View Case Study
FEATURED CASE STUDY REI REI geared up for a Cisco collaboration and Teams
Meeting Room upgrade with Continuant. The biggest hurdle faced during the
transition? Finding the best way to upgrade with legacy infrastructure in the
retail stores. View Case Study
FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed
Encompass’ Avaya systems in more than 20 locations both large and small. Now
we're supporting their transition to a new Cisco solution. View Case Study
Next
 * 1
 * 2
 * 3
 * 4


AV SYSTEMS ARE OUR SPECIALTY

Your business’s audio-visual systems can’t afford to fail. Luckily, we know a
thing or two about AV technology and can serve as your one-stop provider.

Audio-Visual Managed Services


From design to installation to ongoing enhancements, our Managed Services take
care of everything. We’ll standardize AV systems across your entire enterprise,
so no matter where your people call or log in from, they’ll enjoy the same
flawless experience. 

Explore AV Managed Services →

Audio-Visual Solutions 


If you’re just looking for help setting up your meeting room, we’re here for
you. Our Solutions team has the knowledge and vendor relationships to procure
the hardware and software you need to create your ideal AV system. 

Explore AV Solutions →

From design to installation to ongoing enhancements, our Managed Services take
care of everything. We’ll standardize AV systems across your entire enterprise,
so no matter where your people call or log in from, they’ll enjoy the same
flawless experience. 

Explore AV Managed Services →

If you’re just looking for help setting up your meeting room, we’re here for
you. Our Solutions team has the knowledge and vendor relationships to procure
the hardware and software you need to create your ideal AV system. 

Explore AV Solutions →

Contact Centers


MAKE EVERY CUSTOMER, LEAD, AND PROSPECT INTERACTION A DELIGHT

Set your business up for success with a cloud-based contact center that supports
calls, SMS, live chat, chatbots, and emails—all the channels your
representatives need to assist customers or close a sale.

Upgrade your customer experience
Managed Security Services Provider Decades of enterprise-grade
network protection Continuant offers customers a suite of security services that
protect your business's future with managed detection, round-the-clock
surveillance, and customized security strategies for both on-prem technology and
cloud environments. Our comprehensive approach delivers advanced threat
detection across multiple platforms, swift response to security breaches, along
with complete visibility and control through our Managed Detection and Response
(MDR) service.
$5.34m
average annual cost to respond to compromises
$1.38m
largest ransomware payment on average
6/427
hours to exploit vs. hours for IT to remedy
Protect Your Business


NUMBERS TO CONSIDER

5 M
Supported Users in 70+ Countries
5000 +
Customer Locations
25 +
Years In Business


READY TO TALK?

Let's explore ways to help your team reach their full potential with
communication tools optimized to meet their needs.

Connect with us
 * Solutions
   * CPaaS
   * Continuant Connect
   * Teams Phone
   * Zoom Phone
   * Webex Calling
   * Cisco UC
   * Audio Video Solutions
   * Church AVL
 * Services
   * CCaaS
   * Managed Security Services (MSSP)
   * Technology Consulting
   * PBX Maintenance & Migration
   * Managed Services
   * Microsoft Managed Services
   * Cisco Managed Services
   * Audio/Video Managed Services
   * Adoption & Change Management
 * Resources
   * Articles
   * Case Studies
 * About
   * Our Story
   * Leadership
   * Careers
 * Contact
   * Sales:
     (888) 370-6410
   * Other inquiries:
     (800) 652-9920
   * Service Portal
   * info@continuant.com
   * 5050 20th Street East
     Tacoma, WA 98424


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 * Cloud-Based Contact Center Experience
 * Your solution for end of life NEC PBX phone systems

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