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Submitted URL: https://continuanthub.com/
Effective URL: https://www.continuant.com/
Submission: On June 20 via api from US — Scanned from NL
Effective URL: https://www.continuant.com/
Submission: On June 20 via api from US — Scanned from NL
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Text Content
Skip to content What we do * SOLUTIONS * CPaaS Communication Platform as a Service * Continuant Connect UCaaS solution for Enterprise * Teams Phone Direct Routing for Teams Phone * Zoom Phone Enable calling through Zoom * Webex Calling Enable calling through Webex * Cisco UC Migrate legacy PBX to Cisco * Custom Meeting Rooms Enterprise-grade AV solutions * SERVICES * Contact Center as a Service (CCaaS) * Managed Security Services (MSSP) * Technology Consulting * PBX Maintenance & Support * Managed Services * Microsoft Managed Services * Cisco Managed Services * Audio Video Managed Services * Adoption & Change Management Featured Case Study WHY THIS GLOBAL INNOVATOR "STICKS WITH" CONTINUANT MANAGED SERVICES Read the story Who we serve * Enterprise * Healthcare * Higher Education * Manufacturing * Retail * Government * Financial Services * House of Worship Case Studies * How Hulu got a Series of AV Upgrades * Why Global Innovator 3M “Sticks With” Continuant * REI Gears Up with Meeting Rooms From Continuant * View all Case Studies Featured Case Study BAYLOR UNIVERSITY NEEDED TO TRANSFORM AND UNIFY THEIR COMMUNICATION SYSTEMS. Read the Whole Story Resources * By Type * Articles * Case Studies * Videos * Documents * Resource Library * By Topic * Teams Phone * PBX maintenance & support * User adoption * Future planning for PBX * Meeting rooms White Paper BEYOND SUPPORT: PROTECTING AVAYA INVESTMENTS Download Now About * Our Story * Leadership * Careers Support * (800) 652-9920 * Service Portal 888-370-6410 Connect with us * What we do * SOLUTIONS * CPaaS * Continuant Connect * Teams Phone * Zoom Phone * Cisco UC * Audio Video * SERVICES * CCaaS * Technology Consulting * PBX Maintenance & Services * Managed Services * Microsoft Managed Services * Cisco Managed Services * Audio Video Managed Services * Adoption & Change Management * Who We Serve * Healthcare * Enterprise * Higher Education * Manufacturing * Retail * Government * Financial Services * Case Studies * Hulu * 3M * REI * View More * Articles * About * Our Story * Leadership * Careers * Support * (800) 652-9920 * Service Portal * Contact * (888) 306-2689 * Connect with us Connect with us UC Managed Services CO-PILOTING YOUR COMMUNICATIONS JOURNEY TO THE CLOUD Migrating legacy voice systems to the cloud drives efficiencies and reduces costs. We ensure the transition is seamless, start to finish. No feature or function left behind. Connect with us Customer stories PBX MAINTENANCE, SUPPORT & MIGRATION NEW LIFE FOR YOUR LEGACY PHONE SYSTEMS OUR MAINTENANCE ADVANTAGE PLAN SETS YOU FREE FROM OEM SUPPORT CONTRACTS, UNNECESSARY UPGRADES, AND UNDER-USED SUBSCRIPTIONS. WE OFFER CUSTOMIZED SUPPORT MODELS WITH AN AVERAGE SAVINGS OF 30% AND MIGRATION SOLUTIONS ON YOUR TIMELINE– NO MATTER THE BRAND. AVAYA PBX SUPPORT As a Third Party Maintenance provider, we have the experience and expertise to keep your Avaya PBX systems running post-EoMS (End of Manufacturer Support) or during your migration to the cloud. Learn More MITEL PBX SUPPORT Your Mitel PBX still plays a vital role in our communication infrastructure. Our comprehensive support services ensure your Mitel systems remain reliable and efficient. Whether you use Mitel MiVoice, MiCloud, or any other Mitel product. Learn More CISCO PBX SUPPORT If you have a legacy Cisco environment, you likely have more options than you think. You can keep your Cisco PBX voice systems operating until you’re ready for a large-scale collaboration solution. Learn More NORTEL PBX SUPPORT In the event of an outage or incident, you can be confident that you’ll get the help you need, 24 hours a day, 7 days a week, with no pressure to upgrade to the latest solution. Continuant can maintain and extend the life of your Nortel PBX systems. Learn More NEC Siemens/Unify PBX in 2024 (Blog) WE’LL MEET YOU WHERE YOU ARE AND HELP YOU GET WHERE YOU’RE GOING With decades of enterprise communications experience, trust us to unify all of your voice, video, and collaboration tools in one centralized, cloud-based platform. Additionally, we provide: * Change management support * Guidance at every step * Continuous optimization Continuant Connect CONTINUANT CONNECT GIVES YOU THE POWER OF CHOICE Easily migrate from your legacy voice system to the cloud with Continuant Connect. CHOOSE YOUR TIMELINE Shift from copper landlines to cloud-based telephony on your schedule. Our hybrid calling solution bridges the gap, so you can decommission hardware in stages with no disruption to business operations. CHOOSE YOUR CARRIER Keep your telephone provider, pick a new one, or choose us as your carrier—it’s up to you. Locked into a contract? With Continuant Connect, you can still consolidate your communications and use our internet-powered solution to enjoy cheaper calling rates without violating your contract. CHOOSE YOUR UCAAS PRODUCTS The power to pick your technology is in your hands. Choose from Microsoft Teams, Zoom, Cisco, and other UC apps to serve as the hub of your internal and external communications. Explore the platform 24/7 Peace of Mind Access to 24/7/365 live customer support, ensuring your IT team can sleep well at night knowing Continuant is ready to assist anytime. Proactive System Management With the Extended and Premium packages, gain insights into your systems through monitoring and management, preventing potential issues before they disrupt your business. Deep Engineering Expertise Benefit from Continuant's deep bench of engineers with OEM certifications and enterprise experience, enhancing your team's capabilities without the need for expensive certifications and training. Proactive Monitoring & Analytics Our Extended package includes real-time system monitoring, giving you the foresight to address issues before they impact your operations. Single Point of Contact Simplify your vendor management by using Continuant as your single point of contact for all OEM support tickets, saving you time and effort. Scalable and Flexible Service Options Choose from Basic, Extended, or Premium packages to match the level of service and support that best fits your organization's requirements. Strategic Service Level Management Experience meticulous monthly reporting and service level oversight that drives continuous improvement across your IT infrastructure. Meeting Room Mastery Transform your meeting spaces with our maintenance and management services, optimized for peak performance. CONTINUANT MANAGED SERVICES LEAVE THE MANAGEMENT TO US With Continuant, you're supported by 24/7/365 customer service, ensuring minimal concern over timelines, contract renewals, or transition periods. Instead, you gain the freedom to focus on what truly matters—growing your business. Our deep bench of certified engineers and comprehensive, ITIL-based managed services ensures your technology, whether legacy or new, works for you. Previous FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed Encompass’ Avaya systems in more than 20 locations both large and small. Now we're supporting their transition to a new Cisco solution. View Case Study Converged Communications 2023 Microsoft Partner of the Year Award Winner We helped clinical research innovator Parexel transition to Teams Phone and Meeting Rooms for a globally unified user experience. 16,000 Users Migrated 40+ Countries $360k Annual Savings Here's the story FEATURED CASE STUDY Boston Scientific Boston Scientific found a transformative partner for Avaya maintenance and a Teams migration. 70 Locations 45 Countries 40% Cost Savings View Case Study FEATURED CASE STUDY REI REI geared up for a Cisco collaboration and Teams Meeting Room upgrade with Continuant. The biggest hurdle faced during the transition? Finding the best way to upgrade with legacy infrastructure in the retail stores. View Case Study FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed Encompass’ Avaya systems in more than 20 locations both large and small. Now we're supporting their transition to a new Cisco solution. View Case Study Converged Communications 2023 Microsoft Partner of the Year Award Winner We helped clinical research innovator Parexel transition to Teams Phone and Meeting Rooms for a globally unified user experience. 16,000 Users Migrated 40+ Countries $360k Annual Savings Here's the story FEATURED CASE STUDY Boston Scientific Boston Scientific found a transformative partner for Avaya maintenance and a Teams migration. 70 Locations 45 Countries 40% Cost Savings View Case Study FEATURED CASE STUDY REI REI geared up for a Cisco collaboration and Teams Meeting Room upgrade with Continuant. The biggest hurdle faced during the transition? Finding the best way to upgrade with legacy infrastructure in the retail stores. View Case Study FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed Encompass’ Avaya systems in more than 20 locations both large and small. Now we're supporting their transition to a new Cisco solution. View Case Study Next * 1 * 2 * 3 * 4 AV SYSTEMS ARE OUR SPECIALTY Your business’s audio-visual systems can’t afford to fail. Luckily, we know a thing or two about AV technology and can serve as your one-stop provider. Audio-Visual Managed Services From design to installation to ongoing enhancements, our Managed Services take care of everything. We’ll standardize AV systems across your entire enterprise, so no matter where your people call or log in from, they’ll enjoy the same flawless experience. Explore AV Managed Services → Audio-Visual Solutions If you’re just looking for help setting up your meeting room, we’re here for you. Our Solutions team has the knowledge and vendor relationships to procure the hardware and software you need to create your ideal AV system. Explore AV Solutions → From design to installation to ongoing enhancements, our Managed Services take care of everything. We’ll standardize AV systems across your entire enterprise, so no matter where your people call or log in from, they’ll enjoy the same flawless experience. Explore AV Managed Services → If you’re just looking for help setting up your meeting room, we’re here for you. Our Solutions team has the knowledge and vendor relationships to procure the hardware and software you need to create your ideal AV system. Explore AV Solutions → Contact Centers MAKE EVERY CUSTOMER, LEAD, AND PROSPECT INTERACTION A DELIGHT Set your business up for success with a cloud-based contact center that supports calls, SMS, live chat, chatbots, and emails—all the channels your representatives need to assist customers or close a sale. Upgrade your customer experience Managed Security Services Provider Decades of enterprise-grade network protection Continuant offers customers a suite of security services that protect your business's future with managed detection, round-the-clock surveillance, and customized security strategies for both on-prem technology and cloud environments. Our comprehensive approach delivers advanced threat detection across multiple platforms, swift response to security breaches, along with complete visibility and control through our Managed Detection and Response (MDR) service. $5.34m average annual cost to respond to compromises $1.38m largest ransomware payment on average 6/427 hours to exploit vs. hours for IT to remedy Protect Your Business NUMBERS TO CONSIDER 5 M Supported Users in 70+ Countries 5000 + Customer Locations 25 + Years In Business READY TO TALK? Let's explore ways to help your team reach their full potential with communication tools optimized to meet their needs. Connect with us * Solutions * CPaaS * Continuant Connect * Teams Phone * Zoom Phone * Webex Calling * Cisco UC * Audio Video Solutions * Church AVL * Services * CCaaS * Managed Security Services (MSSP) * Technology Consulting * PBX Maintenance & Migration * Managed Services * Microsoft Managed Services * Cisco Managed Services * Audio/Video Managed Services * Adoption & Change Management * Resources * Articles * Case Studies * About * Our Story * Leadership * Careers * Contact * Sales: (888) 370-6410 * Other inquiries: (800) 652-9920 * Service Portal * info@continuant.com * 5050 20th Street East Tacoma, WA 98424 SUBSCRIBE FOR UPDATES Email* Continuant Articles Email Subscription (English) Also of Interest * PBX Maintenance and Migration * Cloud-Based Contact Center Experience * Your solution for end of life NEC PBX phone systems * Sitemap * Accessibility * Privacy * Sustainability * MSA Copyright © 2024 Continuant Inc. 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