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Submitted URL: http://talkdesk.com/
Effective URL: https://www.talkdesk.com/
Submission: On October 27 via manual from GB — Scanned from GB
Effective URL: https://www.talkdesk.com/
Submission: On October 27 via manual from GB — Scanned from GB
Form analysis 3 forms found in the DOM
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<option value="Other Africa">Other Africa</option>
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<option value="Other Europe">Other Europe</option>
<option value="Other Middle East">Other Middle East</option>
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<option value="Singapore">Singapore</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
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<option value="South Korea">South Korea</option>
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<option value="Sweden">Sweden</option>
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<option value="6 to 10">6 to 10</option>
<option value="11 to 25">11 to 25</option>
<option value="26 to 50">26 to 50</option>
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<option value="101 to 250">101 to 250</option>
<option value="251 to 500">251 to 500</option>
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<div class="mktoHtmlText text text--12 -margin-bottom-16 -margin-top-16"><span>By registering, you agree with the processing of your personal data by Talkdesk as described in
our </span><a href="https://www.talkdesk.com/terms-of-service/privacy-policy/" target="_blank" id="">Privacy Notice</a><span>.</span></div>
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<div class="mktoButtonRow"><span class="mktoButtonWrap mktoRound d-flex justify-content-end"><button type="submit" class="mktoButton button -primary -margin-top-16">REQUEST DEMO</button></span></div><input type="hidden" name="formid"
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See how easy it is to modernize customer service with AI. Try our self-guided demos. PRODUCTSSOLUTIONSCUSTOMERSSUPPORTRESOURCESABOUTPRICING EN * English * Español * Español (América Latina) * Deutsch * Français * Italiano * Português * Português (Brasil) GET STARTEDCUSTOMIZED DEMOPRICING CONTACT CENTER AI THAT ACTUALLY DELIVERS ROI. Transform customer experiences, dramatically reduce costs, and supercharge operational efficiencies with the AI-powered cloud contact center platform built for your industry. REQUEST DEMO SEE WHAT’S NEW Click for sound 0:05 TALKDESK UNVEILS A NEW ERA OF AUTOMATION AND INTELLIGENCE FOR CX TRANSFORMATION. READ THE ANNOUNCEMENT AI THAT ACTUALLY… HELPS AGENTS HELP CUSTOMERS. Cut after call work to 2 seconds or less. Learn more IMPROVES SELF-SERVICE RATES. Solve customer or agent questions with precise answers. Learn more SPEEDS AUTOMATION. Create new virtual agents and automations in a few clicks. Learn more REVEALS UNKNOWN UNKNOWNS. Uncover insights you wouldn’t have known to look for. Learn more IS SAFE AND EFFECTIVE. Prevent hallucinations and put guardrails on AI. Learn more LEARN MORE AI THAT ACTUALLY DRIVES OUTCOMES. customer story WAFD BANK: CONVERSATIONAL AI REDUCES CHECK BALANCE TIME BY 90% customer story FARFETCH: AUTOMATION IMPROVES HANDLE TIMES BY 50% customer story CARBON HEALTH: AUTOMATION REDUCES PATIENT WAIT TIMES AND BOOSTS CLINIC ANSWER RATES 40% customer story JK MOVING SERVICES: AI-BASED OPTIMIZATION INCREASES SALES CONVERSION BY 26% customer story BRITISH COLUMBIA LOTTERY CORPORATION: AI IMPROVED HANDLE, HOLD, AND WAIT TIMES customer story SYSCO: $100K ANNUAL SAVINGS THROUGH AUTOMATION customer story QUADIENT: DOUBLED SELF-SERVICE RATE WITH AI TALKDESK HELPS END BAD CUSTOMER SERVICE THROUGH THE POWER OF AI. AI FOR EVERY DAY learn more AI FOR INDUSTRIES learn more AI FOR SELF-SERVICE learn more AI FOR OMNICHANNEL ENGAGEMENT learn more AI FOR WORKFORCE ENGAGEMENT learn more AI FOR EMPLOYEE COLLABORATION learn more AI FOR CUSTOMER EXPERIENCE ANALYTICS learn more AI FOR LOW-CODE CUSTOMIZATION Learn More COMPANIES AROUND THE WORLD TRUST TALKDESK. REAL TALK. STRAIGHT FROM OUR CUSTOMERS. Talkdesk helps enterprises drive exceptional outcomes for their customers and improve the bottom line. Retail & Consumer Goods ALARM.COM Financial Services & Insurance HOME TRUST Transportation & Hospitality JK MOVING SERVICES Healthcare & Life Sciences MEMORIAL HEALTHCARE SYSTEM Financial Services & Insurance WAFD BANK MORE CUSTOMER STORIES SEE WHY WE’RE TOP RATED ON TRUSTRADIUS. Jan 31, 2023 UI AND OVERALL PRODUCT IS SIMPLE TO USE AND IS EFFECTIVE AT ACCOMPLISHING THE GOALS OF THE COMPANY Vasilios Christides Jan 19, 2021 INTEGRATES WELL WITH SALESFORCE. Zachary Metzger Jan 11, 2021 TALKDESK OFFERS A VERY GREAT PRODUCT AT A VERY COMPETITIVE PRICE. WHILE THE OTHER PRODUCTS HAD SEVERAL THINGS, TALKDESK GIVES YOU THE ABILITY TO USE WHAT THE BUSINESS NEEDS AT THE TIME INSTEAD OF GIVING EVERYTHING AT ONCE AT A HIGHER PRICE. Nordia Anaje Aug 20, 2020 TALKDESK HAS BEEN A GREAT PHONE PLATFORM FOR OUR CUSTOMER SUPPORT TEAM. THE THIRD-PARTY INTEGRATION HAS MADE IT EASY FOR AGENTS TO LAUNCH CALLS FROM A CUSTOMER TICKET, LOG THEIR CALL NOTES AND HAVE THEM CARRY OVER BETWEEN TICKETING AND ACCOUNTING PROGRAMS. GOOD SOLUTION FOR BUSINESSES RELYING ON A CALL QUEUE SYSTEM. Nick Gordon Aug 14, 2020 WE HAVE BEEN USING IT FOR THE LAST 2 YEARS, AND SO FAR, THE OVERALL EXPERIENCE IS GREAT. THE INTERFACE IS SMOOTH AND EASILY INTEGRATED WITH CHROME, WHICH WE WIDELY USE IN OUR COMPANY. Aanvik Modi Aug 11, 2020 FOR CUSTOMER OUTREACH, QUALITY ASSURANCE IS IMPORTANT AND CALL QUALITY IS EXCELLENT. Tamara S Jul 12, 2019 OUR CONTRACT WITH FIVE9 WAS FINISHING AND WE FOUND A MODERN ALTERNATIVE WHICH IS MUCH EASIER TO USE, WHICH HAS A NICE AND EASY INTERFACE, AND WHICH AUTOMATICALLY CONNECTS WITH SALESFORCE. THESE DIFFERENCES WERE ONES OF THE MOST IMPORTANT IN THE DECISION OF CHANGING THE PRODUCT FOR OUR DAILY WORK. TALKDESK IS A GREAT PRODUCT FOR CUSTOMER SERVICE. Natalia Shlykova May 14, 2019 I AM SURE THERE ARE MANY VOIP PROGRAMS OUT THERE (WE HAVE TRIED 3 SO FAR), BUT TALKDESK IS HERE TO STAY. THE INTEGRATION WITH SALESFORCE, AND THE POSSIBILITY AND EASE WITH WHICH MANAGERS CAN LISTEN TO CALLS FOR QUALITY REVIEWS, OFFERS EVERYONE IN MY SMALL OFFICE ENOUGH PEACE OF MIND ABOUT OUR WORK PROCESSES. Eric Alcorta TALKDESK NAMED G2 LEADER IN CONTACT CENTER SOFTWARE. G2 Grid® Scoring REQUEST DEMO SEE OUR RATING ANALYST RECOGNITION. FORBES CLOUD 100 Talkdesk Secures #8 Spot in the 2023 Forbes Cloud 100 List. FROST & SULLIVAN Talkdesk Receives Frost & Sullivan 2022 Customer Value Leadership Awards for Vertical Market Excellence. ARAGON RESEARCH Talkdesk is a Leader in The Aragon Research Globe for Intelligent Contact Centers, 2021. INDUSTRY-SPECIFIC SOLUTIONS JUST FOR YOU. FINANCIAL SERVICES & INSURANCE HEALTHCARE & LIFE SCIENCES TRANSPORTATION & HOSPITALITY RETAIL & CONSUMER GOODS UNLEASH THE POWER OF YOUR CONTACT CENTER ACROSS EVERY DEPARTMENT IN YOUR ORGANIZATION. IT & OPERATIONS TEAMS Related Resources SALES & REVENUE TEAMS Related Resources MARKETING & DIGITAL TEAMS Related Resources FINANCE & PROCUREMENT TEAMS Related Resources ENTERPRISE-CLASS PERFORMANCE YOU CAN TRUST. SECURE 0+ security certifications. SCALABLE 0+ countries for instant phone provisioning. RELIABLE 0. worldwide average MOS score. EXPERIENCE THE MODERN CLOUD CONTACT CENTER PLATFORM FOR EVERY INDUSTRY. Request demo. CountryUnited StatesCanadaUnited KingdomFranceGermanyPortugalSpainAlbaniaArgentinaAustraliaAustriaBahamasBelgiumBoliviaBrazilBulgariaCanadaChileChinaColombiaCosta RicaCroatiaCzech RepublicDenmarkEl SalvadorEstoniaEthiopiaFinlandFranceFujiGermanyGreeceGuatemalaHondurasHong KongHungaryIcelandIndiaIndonesiaIrelandIsraelItalyJapanKenyaKoreaLatviaLiechtensteinLithuaniaLuxembourgMacedoniaMalaysiaMaltaMexicoMonacoMontenegroNetherlandsNew ZealandNicaraguaNigeriaNorwayOther AfricaOther AmericasOther EuropeOther Middle EastPanamaPeruPhilippinesPolandPortugalPuerto RicoRepublic of CyprusRomaniaRussian FederationSaudi ArabiaSerbiaSingaporeSlovakiaSloveniaSouth AfricaSouth KoreaSpainSwedenSwitzerlandTaiwanThailandTurkeyUkraineUnited Arab EmiratesUnited KingdomUruguayVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S. # of Agents1 to 56 to 1011 to 2526 to 5051 to 100101 to 250251 to 500501 to 1,0001,001 to 5,0005,001+No Contact Center/CX Function By registering, you agree with the processing of your personal data by Talkdesk as described in our Privacy Notice. REQUEST DEMO Why Talkdesk * Customer Service * Sales * Pricing * Integrations * AppConnect * Customers Company * Leadership * Partners * Developers * News & Press * Events * Careers * Global Contacts * Sustainability Statement Solutions * Communications, Media & Internet * Financial Services & Insurance * Government & Education * Healthcare & Life Sciences * Retail & Consumer Goods * Transportation & Hospitality Product * Product Demo * AI for Omnichannel Engagement * Workforce Engagement * AI for Customer Experience Analytics * AI for Employee Collaboration Resources * Blog * Engineering Blog * Interactive Demos * Talkdesk CXTalent * Training & Documentation Terms of ServiceTerms of UsePrivacy NoticeLegalForward-Looking StatementTransparency in Supply Chains StatementInformation Security NoticesCookie Policy 201 Spear Street, Suite 1100, San Francisco, CA 94105 © 2023 Talkdesk