help.kobo.com Open in urlscan Pro
104.16.52.111 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://shop.kobo.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlYQGzbgFt8izfKYzcX61RzaXel2ik2BXBFbzaSzbEIqBu9gzdlhSwb1zbTyzc2MzeGO...
Effective URL:
https://help.kobo.com/hc/en-us
Submission: On December 13 via api (December 13th 2019, 4:05:52 pm UTC) from BE

Summary HTTP 52 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 11 IPs in 3 countries across 7 domains to perform 52 HTTP transactions. The main IP is 104.16.52.111, located in United States and belongs to CLOUDFLARENET - Cloudflare, Inc., US. The main domain is help.kobo.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on October 29th 2019. Valid for: 3 months.

This is the only time help.kobo.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	162.223.232.25 162.223.232.25	15334 (RESPONSYS) (RESPONSYS - Responsys Inc.)
1 1	204.87.189.51 204.87.189.51	54058 (RAKUTEN) (RAKUTEN - Rakuten Inc)
1 1	104.109.69.147 104.109.69.147	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 1	104.109.79.118 104.109.79.118	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2 5	104.16.52.111 104.16.52.111	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
14	104.18.74.113 104.18.74.113	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
3	104.18.71.113 104.18.71.113	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
19	104.18.73.113 104.18.73.113	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
1 1	104.18.70.113 104.18.70.113	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
7	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
2	2a00:1450:400... 2a00:1450:4001:81b::200e	15169 (GOOGLE) (GOOGLE - Google LLC)
1	2a00:1450:400... 2a00:1450:4001:808::2008	15169 (GOOGLE) (GOOGLE - Google LLC)
1	147.75.84.33 147.75.84.33	54825 (PACKET) (PACKET - Packet Host)
1	147.75.33.59 147.75.33.59	54825 (PACKET) (PACKET - Packet Host)
1	147.75.85.25 147.75.85.25	54825 (PACKET) (PACKET - Packet Host)
52	11

1 162.223.232.25 (United States) 1 redirects

ASN15334 (RESPONSYS - Responsys Inc., US)
PTR: shop.kobo.com

shop.kobo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 204.87.189.51 (United States) 1 redirects

ASN54058 (RAKUTEN - Rakuten Inc, US)

kobobooks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.109.69.147 (Netherlands) 1 redirects

ASN20940 (AKAMAI-ASN1, US)
PTR: a104-109-69-147.deploy.static.akamaitechnologies.com

www.kobobooks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.109.79.118 (Netherlands) 1 redirects

ASN20940 (AKAMAI-ASN1, US)
PTR: a104-109-79-118.deploy.static.akamaitechnologies.com

www.kobo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 104.16.52.111 (United States) 2 redirects

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

help.kobo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

14 104.18.74.113 (United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 104.18.71.113 (United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

p14.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 104.18.73.113 (United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
ekr.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.18.70.113 (United States) 1 redirects

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

assets.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 104.16.53.111 (United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

rakutenkobo.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:81b::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:808::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 147.75.84.33 (Parsippany, United States)

ASN54825 (PACKET - Packet Host, Inc., US)

static.hotjar.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 147.75.33.59 (Amsterdam, Netherlands)

ASN54825 (PACKET - Packet Host, Inc., US)
PTR: pkt-ams-k1-4

script.hotjar.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 147.75.85.25 (Parsippany, United States)

ASN54825 (PACKET - Packet Host, Inc., US)
PTR: pkt-ams-k1-9

vars.hotjar.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
36	zdassets.com static.zdassets.com p14.zdassets.com theme.zdassets.com ekr.zdassets.com	3 MB
8	zendesk.com 1 redirects assets.zendesk.com rakutenkobo.zendesk.com	5 KB
7	kobo.com 4 redirects shop.kobo.com www.kobo.com help.kobo.com	18 KB
3	hotjar.com static.hotjar.com script.hotjar.com vars.hotjar.com	72 KB
2	google-analytics.com www.google-analytics.com	18 KB
2	kobobooks.com 2 redirects kobobooks.com www.kobobooks.com	527 B
1	googletagmanager.com www.googletagmanager.com	23 KB
52	7

	Domain	Requested by
16	theme.zdassets.com	help.kobo.com static.zdassets.com
15	static.zdassets.com	help.kobo.com static.zdassets.com
7	rakutenkobo.zendesk.com	help.kobo.com static.zdassets.com
5	help.kobo.com	2 redirects theme.zdassets.com
3	p14.zdassets.com	help.kobo.com
2	ekr.zdassets.com	static.zdassets.com
2	www.google-analytics.com	help.kobo.com
1	vars.hotjar.com	static.hotjar.com
1	script.hotjar.com	static.hotjar.com
1	static.hotjar.com	p14.zdassets.com
1	www.googletagmanager.com	help.kobo.com
1	assets.zendesk.com	1 redirects
1	www.kobo.com	1 redirects
1	www.kobobooks.com	1 redirects
1	kobobooks.com	1 redirects
1	shop.kobo.com	1 redirects
52	16

This site contains links to these domains. Also see Links.

Domain
www.kobo.com
authorize.kobo.com

Subject Issuer	Validity	Valid
help.kobo.com Let's Encrypt Authority X3	`2019-10-29` - `2020-01-27`	3 months	crt.sh
*.zdassets.com Sectigo RSA Domain Validation Secure Server CA	`2019-06-25` - `2021-05-31`	2 years	crt.sh
rakutenkobo.zendesk.com CloudFlare Inc ECC CA-2	`2019-08-20` - `2020-08-19`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2019-11-13` - `2020-02-05`	3 months	crt.sh
static.hotjar.com Let's Encrypt Authority X3	`2019-12-05` - `2020-03-04`	3 months	crt.sh
script.hotjar.com Let's Encrypt Authority X3	`2019-12-05` - `2020-03-04`	3 months	crt.sh
vars.hotjar.com Let's Encrypt Authority X3	`2019-12-05` - `2020-03-04`	3 months	crt.sh

This page contains 3 frames:

Primary Page: https://help.kobo.com/hc/en-us
Frame ID: ACDBFEEF82A5D813B9F7D839BCFBC8DC
Requests: 40 HTTP requests in this frame

Frame: https://vars.hotjar.com/box-b736908ce6b0e933fad3a2e45df61b38.html
Frame ID: 36FD1E45309ADF531D0766757AAB4CDD
Requests: 1 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/latest/runtime.c70933425fe0e0939c66.js
Frame ID: CE51FF15BF5A8E3E9BA119862C0F4705
Requests: 12 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://shop.kobo.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlYQGzbgFt8izfKYzcX61RzaXel2ik2BXBFbzaSzbEIqBu9g... HTTP 302
https://kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://www.kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://www.kobo.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://help.kobo.com/ HTTP 301
https://help.kobo.com/hc HTTP 301
https://help.kobo.com/hc/en-us Page URL

Detected technologies

Ruby (Programming Languages) Expand

Overall confidence: 50%
Detected patterns

meta csrf-param /^authenticity_token$/i

Ruby on Rails (Web Frameworks) Expand

Overall confidence: 50%
Detected patterns

meta csrf-param /^authenticity_token$/i

CloudFlare (CDN) Expand

Overall confidence: 100%
Detected patterns

headers server /^cloudflare$/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

52
Requests

100 %
HTTPS

13 %
IPv6

7
Domains

16
Subdomains

11
IPs

3
Countries

2902 kB
Transfer

5863 kB
Size

11
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://www.kobo.com/en
Title: Back to Store

Search URL Search Domain Scan URL

URL: https://authorize.kobo.com/terms/termsofuse
Title: Terms of Use

Search URL Search Domain Scan URL

URL: https://authorize.kobo.com/terms/privacypolicy
Title: Privacy Policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://shop.kobo.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlYQGzbgFt8izfKYzcX61RzaXel2ik2BXBFbzaSzbEIqBu9gzdlhSwb1zbTyzc2MzeGOVXtpKX=YBDWUBAY&_ei_=EkYioJxlO3gg3iSYFRt0i8msv_gQdHa8ZHK0f2lQ4o7WkjME8MpkYWxWXKkI6vgyAx7Z_qtAwOB1FIZnJ0n8-Jyz2_639-8LDi04G-BOyf4EwEm86cRyBdj9wKKJvSqaeUzt_Ku6ujzcHUx0wlVKVUR88P0. HTTP 302
https://kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://www.kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://www.kobo.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id= HTTP 301
https://help.kobo.com/ HTTP 301
https://help.kobo.com/hc HTTP 301
https://help.kobo.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://assets.zendesk.com/assets/apps/conditional_fields/latest/helpcenter.js HTTP 302
https://static.zdassets.com/conditional_fields_app_hc/latest/helpcenter.js

52 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en-us Show response
help.kobo.com/hc/
Redirect Chain

https://shop.kobo.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlYQGzbgFt8izfKYzcX61RzaXel2ik2BXBFbzaSzbEIqBu9gzdlhSwb1zbTyzc2MzeGOVXtpKX=YBDWUBAY&_ei_=EkYioJxlO3gg3iSYFRt0i8msv_gQdHa8ZHK0f2lQ4o7WkjME8MpkYW...
https://kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id=
https://www.kobobooks.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id=
https://www.kobo.com/help?utm_medium=Email&utm_source=Responsys_CRM&utm_campaign=00003&utm_id=
https://help.kobo.com/
https://help.kobo.com/hc
https://help.kobo.com/hc/en-us

55 KB
11 KB

643ms
642ms

Document
text/html

104.16.52.111
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.52.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

bf78e08b9b26def3b1bc10dcfa54663c593453f3b8a6c39b980d6d84294d619b

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: help.kobo.com
:scheme: https
:path: /hc/en-us
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-user: ?1
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: none
sec-fetch-mode: navigate
accept-encoding: gzip, deflate, br
cookie: bm_sz=0CBD81AD447D9B2A36396268D1E82D77~YAAQhrUQAppjc95uAQAAWPkBAAYG8nFsETbDFGdmmZHzfvSOx1eCqmlsDGyMAWT6yspkMSEFtdnxPm8HNhuxcL7uaEXJZVdSXcJCbyGnDLe0n757ZUdSmvnmFBwH8D+yJih0vmD+EfoiFJRVhWQ0Oaji0RF/2oEV8HH5qhhIzwc/mcXbRpMf/Jn37YFBdw==; _abck=3F8102EC6E38BF419429267E7EC6F3FA~-1~YAAQhrUQAptjc95uAQAAWPkBAAMLrf+ZJXXKHU4LmZ1iX9fnQnvMXI9G7lLQszj/eIc5vh94nA0YwgSopqOtqdR/FSESm+YTfnIrqps3PSeQV59WnC2dyXeZT5uXvWw6njkLs/VzF3E672WyMQILDRI+cUbVflamuqOipRpUEkkyiQvSl9FkySQuoE6ckpepIgf7nQrgnVNqcR2wBIOq7auRNme6PBuhHB9E5dJWFcw6jxO8XkitdXmPpJmGUkZ/zm8ET5nnj/reB8qXiqQ4qpNiqwTLB7mmUQHkNNjk9L+aKyXuJ4GivA==~-1~-1~-1; __cfduid=da446e011c6764d5cc64c0f146777e86f1576253127; _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTNkNzkzZTViN2FkNzgxYWVmNjY1MGI1ZTQ5YmNmZTNmBjsAVEkiDGFjY291bnQGOwBGaQMCKh9JIgpyb3V0ZQY7AEZpA45IHkkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--91ad3a753f7fba05c9d53d5fcd1e076b259b9abb; __cfruid=70553750d1a3ebfbda138ba6087c51022e3b1351-1576253127; _zendesk_shared_session=-K1UrR0NlaFB1OTd3MXF1SkhESHQwczI4R0hkVmNKeTRoanR4WDA0MzJVc1hWQ1c0djU2WlZ3TWhxU2lJRTZDYXNEOUJXZDUxcU1vd1BZcnBmcE5PUzNwaFZIRjVqc0Q3aXdCUkZPd2R5bENMTDJoUGpjKzN1M2ZQOEFkOVJUS2Q2TjJMZm1mWERxam9OdjIwN2V4Y0toaDVqTjBXTVA3eEJXRGNNTVVTWlJSSTQ5RE9Tc0dKNmJ5cWNXK2M1QVMxcUJFdzk4Z09VNU5mRmhoam12ZmFXQT09LS1YcWxsRXdhaC84ZEVQQUJobGptWWNnPT0%3D--3c1920c8bb3a46c30769b823e5ec380e88938155; _help_center_session=NkpMeW9GL3BtT2VkMVVvdzlEVXdPbFdwRzNaQkt2L3JiS0JzdXYwekN5YjFIcVc4N1NEc3EyY0lKQ1c0RnUvQ21RZWFkM1dtS2JYRCtpYXp6THVoa1NwRExBTWx0MEFjZmR3NzB0YjRxd1dGR1diOFVVdTZCRVZwa2txMUI4MHJMcnJ2aWlVUWRZcjVIOXhqZlRTdzZ3PT0tLWFCbGFHeFdQcnoySWI3YUV0aUVwVHc9PQ%3D%3D--303bd98018b5da99f35f7387faf9d780f6c8fe17
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-User: ?1

Response headers

status: 200
date: Fri, 13 Dec 2019 16:05:28 GMT
content-type: text/html; charset=utf-8
x-ua-compatible: IE=edge
cache-tags: resource:help_center#index, pod:pod14
content-language: en-us
x-xss-protection: 1; mode=block
x-frame-options: SAMEORIGIN
etag: W/"5df4b9ca1f464024a86390beb1193759"
cache-control: max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security: max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server: help-center-unicorn-694bf5c9c7-qvhcz
x-request-id: 54491a2e0e8ef403-IAD
x-runtime: 0.322161
protocol: HTTP/1.0
x-content-type-options: nosniff
cf-cache-status: REVALIDATED
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
server: cloudflare
cf-ray: 54492e024bf07275-AMS
content-encoding: br

Redirect headers

status: 301
date: Fri, 13 Dec 2019 16:05:28 GMT
content-type: text/html; charset=utf-8
x-ua-compatible: IE=edge
cache-tags: resource:help_center#index, pod:pod14
content-language: en-us
x-xss-protection: 1; mode=block
x-frame-options: SAMEORIGIN
location: https://help.kobo.com/hc/en-us
strict-transport-security: max-age=259200;
set-cookie: _zendesk_shared_session=-K1UrR0NlaFB1OTd3MXF1SkhESHQwczI4R0hkVmNKeTRoanR4WDA0MzJVc1hWQ1c0djU2WlZ3TWhxU2lJRTZDYXNEOUJXZDUxcU1vd1BZcnBmcE5PUzNwaFZIRjVqc0Q3aXdCUkZPd2R5bENMTDJoUGpjKzN1M2ZQOEFkOVJUS2Q2TjJMZm1mWERxam9OdjIwN2V4Y0toaDVqTjBXTVA3eEJXRGNNTVVTWlJSSTQ5RE9Tc0dKNmJ5cWNXK2M1QVMxcUJFdzk4Z09VNU5mRmhoam12ZmFXQT09LS1YcWxsRXdhaC84ZEVQQUJobGptWWNnPT0%3D--3c1920c8bb3a46c30769b823e5ec380e88938155; path=/; secure; HttpOnly _zendesk_authenticated=; path=/; expires=Thu, 01 Jan 1970 00:00:00 -0000; secure; HttpOnly _help_center_session=NkpMeW9GL3BtT2VkMVVvdzlEVXdPbFdwRzNaQkt2L3JiS0JzdXYwekN5YjFIcVc4N1NEc3EyY0lKQ1c0RnUvQ21RZWFkM1dtS2JYRCtpYXp6THVoa1NwRExBTWx0MEFjZmR3NzB0YjRxd1dGR1diOFVVdTZCRVZwa2txMUI4MHJMcnJ2aWlVUWRZcjVIOXhqZlRTdzZ3PT0tLWFCbGFHeFdQcnoySWI3YUV0aUVwVHc9PQ%3D%3D--303bd98018b5da99f35f7387faf9d780f6c8fe17; path=/; secure; HttpOnly
p3p: CP="NOI DSP COR NID ADMa OPTa OUR NOR"
x-zendesk-user-id
cache-control: no-cache
x-zendesk-origin-server: help-center-unicorn-694bf5c9c7-pzl4s
x-request-id: 54492dfddec07275-AMS
x-runtime: 0.050868
protocol: HTTP/1.0
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server: cloudflare
cf-ray: 54492dfddec07275-AMS

GET
H2 200 application-1459562d540ddb43bf0cd2a1a9032b40.css
static.zdassets.com/hc/assets/ 82 KB
18 KB 78ms
34ms Stylesheet
text/css 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-1459562d540ddb43bf0cd2a1a9032b40.css

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

a4bb74107c0a5f5f003137835e5fe19c1dbb6a52f8114ae4b46d327805a241e9

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
content-encoding: br
cf-cache-status: HIT
age: 219
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: EAA2A2C942976AD0
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static.zdassets.com/hc/assets/ 7 KB
5 KB 93ms
50ms Stylesheet
text/css 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/theming_v1_support-21bfdb9571f040fe398d782b729b53ac.css

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

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Response headers

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28 KB 98ms
48ms Stylesheet
text/css 104.18.71.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://p14.zdassets.com/hc/theming_assets/2042370/114094566913/style.css?digest=360421191173

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.71.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

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vary: Accept-Encoding
strict-transport-security: max-age=0
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static.zdassets.com/hc/assets/ 91 KB
31 KB 94ms
51ms Script
application/javascript 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

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Security Headers

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Request headers

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Response headers

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server: cloudflare
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vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=678
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theme.zdassets.com/theme_assets/2042370/ 18 KB
6 KB 107ms
60ms Script
application/javascript 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://theme.zdassets.com/theme_assets/2042370/7e23d55c9e9ac0d108b36fe7e7834faa3ad21c30.js

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Security Headers

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Request headers

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Response headers

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server: cloudflare
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33 KB 78ms
32ms Script
application/javascript 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://theme.zdassets.com/theme_assets/2042370/434cdec1669f2c6c7406297a72120936bc56ed52.js

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

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Response headers

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server: cloudflare
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vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
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29 KB 98ms
52ms Script
application/javascript 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

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Requested by

Host: help.kobo.com
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Protocol

Security

TLS 1.3, , AES_128_GCM

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Response headers

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server: cloudflare
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vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
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63 KB
17 KB

39ms
39ms

Script
application/javascript

104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/conditional_fields_app_hc/latest/helpcenter.js

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

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Request headers

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Response headers

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server: cloudflare
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strict-transport-security: max-age=0
content-type: application/javascript; charset=utf-8
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8 KB 82ms
33ms Script
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Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://p14.zdassets.com/hc/theming_assets/2042370/114094566913/script.js?digest=360421191173

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

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Requested by

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URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

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Protocol

Security

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server: cloudflare
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vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
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GET
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static.zdassets.com/ekr/ 1 KB
930 B 33ms
33ms Script
application/javascript 104.18.74.113
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https://static.zdassets.com/ekr/snippet.js?key=3e0c19fe-cd93-4754-a6f5-0d2f5eae7da7

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Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

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Resource Hash

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Security Headers

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Request headers

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Response headers

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content-type: application/javascript
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theme.zdassets.com/theme_assets/2042370/ 273 KB
274 KB 32ms
32ms Image
image/png 104.18.73.113
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https://theme.zdassets.com/theme_assets/2042370/cdc5989e861b7065752309d017baf482043718b0.png

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Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

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Response headers

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server: cloudflare
etag: "0776ca13c39e64296c2dab589ab23d81"
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GET
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theme.zdassets.com/theme_assets/2042370/ 216 B
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https://theme.zdassets.com/theme_assets/2042370/b025b1a1c719da23f87f7d3f8f4fda2af4eb6d57.svg

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Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

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Request headers

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Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
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age: 27337
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server: cloudflare
etag: W/"8ee992411760d12bcecb52427837a46d"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods: HEAD, GET
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GET
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10 KB 39ms
38ms Script
application/javascript 104.18.74.113
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https://static.zdassets.com/hc/assets/locales/en-us-eba00efdf23caf18c95e2b94d9fb0002.js

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Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

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Response headers

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vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=678
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GET
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rakutenkobo.zendesk.com/auth/v2/ 9 KB
3 KB 100ms
49ms Script
text/javascript 104.16.53.111
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https://rakutenkobo.zendesk.com/auth/v2/host.js

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URL: https://help.kobo.com/hc/en-us

Protocol

Security

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Response headers

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cache-control: max-age=86400, public
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cf-ray: 54492e076dedbf50-AMS

GET
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p14.zdassets.com/assets/ 2 KB
941 B 27ms
26ms Script
application/javascript 104.18.71.113
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https://p14.zdassets.com/assets/zendesk_pci_hc.v4.js

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Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

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Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
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GET
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static.zdassets.com/hc/assets/ 407 KB
121 KB 36ms
35ms Script
application/javascript 104.18.74.113
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https://static.zdassets.com/hc/assets/hc_enduser-f23c6bf66ac055d9e3e7ad83818896ff.js

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Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

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Response headers

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server: cloudflare
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vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=678
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GET
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www.google-analytics.com/ 43 KB
17 KB 6ms
6ms Script
text/javascript 2a00:1450:4001:81b::200e
Google LLC

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https://www.google-analytics.com/analytics.js

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Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
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server: Golfe2
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date: Fri, 13 Dec 2019 14:33:37 GMT
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GET
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help.kobo.com/api/v2/help_center/en-us/ 18 KB
3 KB 135ms
135ms XHR
application/json 104.16.52.111
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https://help.kobo.com/api/v2/help_center/en-us/sections.json?include=categories&per_page=100

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Host: theme.zdassets.com
URL: https://theme.zdassets.com/theme_assets/2042370/0dc32db4aa9c5f03f3b38c47d883dbd4fed13aae.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.52.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

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Security Headers

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Request headers

Accept: */*
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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date: Fri, 13 Dec 2019 16:05:28 GMT
content-encoding: br
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server: cloudflare
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GET
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275 B 145ms
144ms XHR
application/json 104.16.52.111
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Full URL

https://help.kobo.com/api/v2/help_center/en-us/articles.json?label_names=alert

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Host: theme.zdassets.com
URL: https://theme.zdassets.com/theme_assets/2042370/0dc32db4aa9c5f03f3b38c47d883dbd4fed13aae.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.52.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

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Software

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Resource Hash

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Accept: */*
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Response headers

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content-encoding: br
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cf-cache-status: REVALIDATED
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x-zendesk-user-id
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server: cloudflare
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etag: W/"23ea0e2784fd4f41cc1344d190cac73c"
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strict-transport-security: max-age=259200;
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cf-ray: 54492e0759c57275-AMS

GET
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www.googletagmanager.com/ 63 KB
23 KB 15ms
15ms Script
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Google LLC

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https://www.googletagmanager.com/gtm.js?id=GTM-TT77N65

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Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
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server: Google Tag Manager
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917 B 29ms
28ms Image
image/svg+xml 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/2042370/81998a538fa905f5eb8e3b4f74f29eb9618a9cd6.svg

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

6d7c4735c557c652677f389a0cd14e7a2f71babb513072b8a821bcfbbd845a31

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
via: 1.1 8d41af75f0c67663aa0315daec98e02c.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 22496
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-encoding: br
content-type: image/svg+xml
last-modified: Wed, 08 May 2019 00:33:10 GMT
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods: HEAD, GET
x-amz-version-id: YJ28BU8NJHBaiYFHbJhejE.._N5mPQky
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: EWR52-C3
cf-ray: 54492e0789c4c761-AMS
x-amz-cf-id: L8QA8s2HWNx4gOCp23UFJUWMlRlooHk3VIC8KJSvCzMz_g1xbWHSzw==

GET
H2 200 d3f8c8fa9c10b2087d0d2f4b71f5efdb08b0838a.svg
theme.zdassets.com/theme_assets/2042370/ 613 B
934 B 26ms
26ms Image
image/svg+xml 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/2042370/d3f8c8fa9c10b2087d0d2f4b71f5efdb08b0838a.svg

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

01dea6770450d5d07fa007fb614b86b5614d163175ea96d4f7519716d72b028e

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
via: 1.1 9740f884e58cfb465c19a8a2b144f34f.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 22496
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-encoding: br
content-type: image/svg+xml
last-modified: Mon, 29 Apr 2019 06:02:34 GMT
server: cloudflare
etag: W/"fcd2a3ea3c55d3f253dc41c300354329"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods: HEAD, GET
x-amz-version-id: bwQ_ocJOe_v6jlLcxdzwBO_R0G6stokf
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: FRA56
cf-ray: 54492e0789c5c761-AMS
x-amz-cf-id: k7akEQTQPqoKu9KdPKxnVV_GAKWyekThitPH0f2No-MSJVztlCl54w==

GET
H2 200 e75ad2ce623918adb1e125e9f19d77465f384852.svg
theme.zdassets.com/theme_assets/2042370/ 679 B
633 B 27ms
26ms Image
image/svg+xml 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/2042370/e75ad2ce623918adb1e125e9f19d77465f384852.svg

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

70e31a31e59d2721a2d695a5bca0a9c08d39c9e788bb6425d0d667d1967062c9

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
via: 1.1 5f6905ea282e042ad3334bfed8a840ce.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 74989
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-encoding: br
content-type: image/svg+xml
last-modified: Mon, 29 Apr 2019 06:02:34 GMT
server: cloudflare
etag: W/"348aabcd519310802d25a3da0b3b2c03"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods: HEAD, GET
x-amz-version-id: XjCro7GA7RTFWiADX6bxM3yQOERQIADQ
access-control-allow-origin: *
cache-control: public, max-age=86400
cf-ray: 54492e0789c6c761-AMS
x-amz-cf-id: CylAjMcbWKqExqpkJQxeSQiI54oVibwLOSJXvQ5lzPoUUE5wAVbgaQ==

GET
H2 200 a35bb33a9ab877ff7c280bcbb2717cab5e91eb8c.svg
theme.zdassets.com/theme_assets/2042370/ 2 KB
957 B 35ms
35ms Image
image/svg+xml 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/2042370/a35bb33a9ab877ff7c280bcbb2717cab5e91eb8c.svg

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

db0839838650f66002d2636b166037747064f7b6d994e26bfff4919ecf9fdb69

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
via: 1.1 3746550ac2cf89851f01a575c7b680a6.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 22496
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-encoding: br
content-type: image/svg+xml
last-modified: Mon, 29 Apr 2019 06:02:33 GMT
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods: HEAD, GET
x-amz-version-id: xV_K7rEVMSRh979P_obdgGaC8DnDa7v0
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: LHR61-C2
cf-ray: 54492e0789c9c761-AMS
x-amz-cf-id: c6lPPj7BLJhRsAQfMT6XqOfsQDGsTRs0T9BlVotSd6XRDpq_pgsh5g==

GET
H2 200 542fe5ab374390b829e01ed02f4b765fffb438c4.svg
theme.zdassets.com/theme_assets/2042370/ 1 KB
906 B 27ms
27ms Image
image/svg+xml 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/2042370/542fe5ab374390b829e01ed02f4b765fffb438c4.svg

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

7fa88c1a5ad7ad51e45e8eb299e02876fd566dba19a7297c50f82d09b8fd8a08

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
via: 1.1 58bcd6f2e1bc29fb83f080f1743cfeca.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 74989
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-encoding: br
content-type: image/svg+xml
last-modified: Mon, 29 Apr 2019 06:02:34 GMT
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods: HEAD, GET
x-amz-version-id: pNxD999Iudmz6ikhJGOIaFd7WZhq7P3s
access-control-allow-origin: *
cache-control: public, max-age=86400
cf-ray: 54492e0789cbc761-AMS
x-amz-cf-id: kt2BWh_JBBOE0KMq3XkPBpmfxb09HL8mLcox1NGnNcJj_0PbFY6taQ==

GET
H2 200 ec2e4b4365e8f6e9a4f092dca6efc5d79f80fd71.svg
theme.zdassets.com/theme_assets/2042370/ 680 B
615 B 30ms
29ms Image
image/svg+xml 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/2042370/ec2e4b4365e8f6e9a4f092dca6efc5d79f80fd71.svg

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

6030f3ea55ff3cfe04c40794cc9500300a278e7330266b007d4b29e671b5fdcd

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
via: 1.1 ecf858fc3d36c2eb5ad7a18817e38a24.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 34302
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-encoding: br
content-type: image/svg+xml
last-modified: Thu, 09 May 2019 16:29:31 GMT
server: cloudflare
etag: W/"06024a74cc6be46297e5ac17856a8b60"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods: HEAD, GET
x-amz-version-id: T3dxHN_n9qC4SGEHYyIaMQJvm4FtHeMj
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: LHR62-C4
cf-ray: 54492e0789ccc761-AMS
x-amz-cf-id: 4PEVJgJ1yfSMgAuQ58KY-J2uxKJoOQgM10LOeETOrZ9APzS-yzjHRg==

GET
H2 200 asset_composer.5d2cd6d9613b85125812.js Show response
static.zdassets.com/ekr/ 24 KB
7 KB 27ms
27ms Script
application/javascript 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/ekr/asset_composer.5d2cd6d9613b85125812.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/snippet.js?key=3e0c19fe-cd93-4754-a6f5-0d2f5eae7da7

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

68ef14094971c85cb858a14229b66434ba058647685e7995efeb003907843680

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
content-encoding: br
cf-cache-status: HIT
age: 1601589
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
x-amz-request-id: 0845F2CDD1ED196C
x-amz-id-2: IjwoeqRVCE7ISjW1Z98/UnNlswtqLio95NKTBnz/nFsN3xgpGhRGXJYO0/RXuhPGVEPyjfOTTEk=
last-modified: Mon, 25 Nov 2019 03:12:12 GMT
server: cloudflare
etag: W/"f23e2e8621b39c963c5314230b30e8f3"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=31536000
x-amz-version-id: Q5E99qbAakZdHApndCczKEbZDVJ9XhI2
cf-ray: 54492e078b6d9c3f-AMS

GET
H2 200 collect
www.google-analytics.com/r/ 35 B
101 B 14ms
14ms Image
image/gif 2a00:1450:4001:81b::200e
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/r/collect?v=1&_v=j79&a=837205427&t=pageview&_s=1&dl=https%3A%2F%2Fhelp.kobo.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=Rakuten%20Kobo&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEAB~&jid=136722005&gjid=209048427&cid=1966681145.1576253129&tid=UA-6177406-52&_gid=490495221.1576253129&_r=1&z=1205946344

Requested by

Host: help.kobo.com
URL: https://help.kobo.com/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 13 Dec 2019 16:05:28 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
access-control-allow-origin: *
content-type: image/gif
status: 200
cache-control: no-cache, no-store, must-revalidate
alt-svc: quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 330a95a032ee4b20f373190a1891d1dc66c07c77.ttf
theme.zdassets.com/theme_assets/2042370/ 213 KB
214 KB 73ms
29ms Font
application/x-font-ttf 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://theme.zdassets.com/theme_assets/2042370/330a95a032ee4b20f373190a1891d1dc66c07c77.ttf

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

0d6bfbbd650cafcf0297c6caae7f943942000f23f17f2ac10160b79483349383

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://p14.zdassets.com/hc/theming_assets/2042370/114094566913/style.css?digest=360421191173
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
via: 1.1 09716b2b6b7791e009b0ae423d8e6e44.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 81840
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-type: application/x-font-ttf
last-modified: Mon, 29 Apr 2019 06:02:34 GMT
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods: HEAD, GET
x-amz-version-id: 8JIC26M5It_ds05l.F1osgYZB9QJ6520
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: LHR4
cf-ray: 54492e083f222b62-AMS
x-amz-cf-id: strrjB_-_o302WWG02wibz8oLBbvDUmiZoaGa8k6hypF0iRJOiXOeg==

GET
H2 200 hotjar-432877.js Show response
static.hotjar.com/c/ 3 KB
2 KB 37ms
37ms Script
application/javascript 147.75.84.33
Packet Host

General

Check archive.org

Show headers Download Go to

Full URL

https://static.hotjar.com/c/hotjar-432877.js?sv=6

Requested by

Host: p14.zdassets.com
URL: https://p14.zdassets.com/hc/theming_assets/2042370/114094566913/script.js?digest=360421191173

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.75.84.33 Parsippany, United States, ASN54825 (PACKET - Packet Host, Inc., US),

Reverse DNS

Software

openresty /

Resource Hash

76dfe4b2a7794f8c3d9a8d66c3b586fd876af646660e33dee95e6b87ad6c4ea9

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-type: application/javascript
section-io-tag: hotjar
age: 51
status: 200
access-control-max-age: 600
section-io-cache: Hit
content-length: 1712
x-cache-hit: 1
server: openresty
x-frame-options: SAMEORIGIN
etag: W/781601dd43ccb63f08711c64380294ea
vary: Accept-Encoding
section-io-origin-status: 304
access-control-allow-origin: *
cache-control: max-age=60
section-io-origin-time-seconds: 0.078
accept-ranges: bytes
section-io-id: 091f3eb875db9d460ca5314036218b86

GET
H2 200 3e0c19fe-cd93-4754-a6f5-0d2f5eae7da7 Show response
ekr.zdassets.com/compose/ 208 B
517 B 374ms
372ms XHR
application/json 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://ekr.zdassets.com/compose/3e0c19fe-cd93-4754-a6f5-0d2f5eae7da7

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/asset_composer.5d2cd6d9613b85125812.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

3e0ce0cf7463f83b84b04851b85de3a02f5e6f879070434feb17b5dad3c9d121

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://help.kobo.com/hc/en-us
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
vary: Origin, Accept-Encoding
cf-cache-status: REVALIDATED
status: 200, 200 OK
strict-transport-security: max-age=0
x-request-id: 64d7d64d-62bf-43b7-9b58-dd4a4f68d461
x-runtime: 0.007525
server: cloudflare
etag: W/"3e0ce0cf7463f83b84b04851b85de3a0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age: 1728000
access-control-allow-methods: GET, POST, OPTIONS
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers
cache-control: public, max-age=600, s-maxage=60
cf-ray: 54492e084f272b62-AMS

GET
H2 200 modules.041f23f5baff6f4369f7.js Show response
script.hotjar.com/ 399 KB
70 KB 43ms
43ms Script
application/javascript 147.75.33.59
Packet Host

General

Check archive.org

Show headers Download Go to

Full URL: https://script.hotjar.com/modules.041f23f5baff6f4369f7.js
Requested by: Host: static.hotjar.com
URL: https://static.hotjar.com/c/hotjar-432877.js?sv=6
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 147.75.33.59 Amsterdam, Netherlands, ASN54825 (PACKET - Packet Host, Inc., US),
Reverse DNS: pkt-ams-k1-4
Software: /
Resource Hash: 759c3f34e04d0d1e9ba3f4fa92867195170271f74a11dad90b121affff9dcb38

Request headers

Referer: https://help.kobo.com/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:28 GMT
content-encoding: br
last-modified: Thu, 12 Dec 2019 13:57:19 GMT
access-control-allow-origin: *
etag: "d17e923996e106fb389be7efc8870e1a"
vary: Accept-Encoding
content-type: application/javascript
status: 200
cache-control: max-age=31536000
section-io-origin-time-seconds: 0.026
section-io-origin-status: 200
accept-ranges: bytes
section-io-id: d669872e2a399c3348fbca1e0efa375c
content-length: 70908

GET
H2 200 box-b736908ce6b0e933fad3a2e45df61b38.html
vars.hotjar.com/ Frame 36FD 0
0 21ms
20ms Document
text/html 147.75.85.25
Packet Host

General

Check archive.org

Show headers Download Go to

Full URL: https://vars.hotjar.com/box-b736908ce6b0e933fad3a2e45df61b38.html
Requested by: Host: static.hotjar.com
URL: https://static.hotjar.com/c/hotjar-432877.js?sv=6
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 147.75.85.25 Parsippany, United States, ASN54825 (PACKET - Packet Host, Inc., US),
Reverse DNS: pkt-ams-k1-9
Software: /
Resource Hash

Request headers

:method: GET
:authority: vars.hotjar.com
:scheme: https
:path: /box-b736908ce6b0e933fad3a2e45df61b38.html
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: cross-site
sec-fetch-mode: nested-navigate
referer: https://help.kobo.com/hc/en-us
accept-encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://help.kobo.com/hc/en-us

Response headers

status: 200
date: Fri, 13 Dec 2019 16:05:29 GMT
content-type: text/html
content-length: 808
cache-control: max-age=31536000
content-encoding: br
last-modified: Thu, 28 Nov 2019 17:38:31 GMT
etag: "ed7551919779fd07dbfe6d776c643379"
section-io-origin-status: 200
section-io-origin-time-seconds: 0.027
vary: Accept-Encoding
accept-ranges: bytes
section-io-id: 0422491cdc25ad64126f326cff271ed7

GET
H2 200 92c486c8d51ef93f14130691590b38ccde4eaa20.png
theme.zdassets.com/theme_assets/2042370/ 1 MB
1 MB 31ms
30ms Image
image/png 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://theme.zdassets.com/theme_assets/2042370/92c486c8d51ef93f14130691590b38ccde4eaa20.png

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

29bd8967d3856cfe560f92b1c90111563f66247874e2d8f6f7c981c6c06f6fc2

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://p14.zdassets.com/hc/theming_assets/2042370/114094566913/style.css?digest=360421191173
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
via: 1.1 11353e5e706855a44a10829d33622e23.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 24181
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-type: image/png
content-length: 1218291
last-modified: Mon, 29 Apr 2019 06:02:32 GMT
server: cloudflare
etag: "cd6ea215fec32300fe80c9f7e96ad755"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods: HEAD, GET
x-amz-version-id: HorTYLS2AUKfLDnfsMClHUJh20PTQkVo
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: LHR61-C1
accept-ranges: bytes
cf-ray: 54492e090f14c761-AMS
x-amz-cf-id: ZcHfoTEGodJQHu4oaH69eebKmsZD1GbwaoytGyXY6KasO5V2LqaVKg==

GET
H2 200 dd644551038296b7bfce60d3844d785f20c15f5f.ttf
theme.zdassets.com/theme_assets/2042370/ 202 KB
202 KB 26ms
25ms Font
application/x-font-ttf 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://theme.zdassets.com/theme_assets/2042370/dd644551038296b7bfce60d3844d785f20c15f5f.ttf

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

39ba1197fb67b5a956f2f7adf74a0d002d699193b29da6d7f4eca0fa48197629

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://p14.zdassets.com/hc/theming_assets/2042370/114094566913/style.css?digest=360421191173
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
via: 1.1 dbc9499ce28b1cb3c55c06f9f7b8bd0c.cloudfront.net (CloudFront)
cf-cache-status: HIT
age: 81840
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
status: 200
access-control-max-age: 86400
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-type: application/x-font-ttf
last-modified: Mon, 29 Apr 2019 06:02:34 GMT
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods: HEAD, GET
x-amz-version-id: cbEauALZH7gZ6EOt9g7NKaJA6QhzDJFC
access-control-allow-origin: *
cache-control: public, max-age=86400
x-amz-cf-pop: LHR4
cf-ray: 54492e091fe22b62-AMS
x-amz-cf-id: Jn1OEZEt-QsB8CtX0Zt_SqTFbMlOfjFKxvFlUnA-wbFr8SVctrMLuA==

GET
DATA 200
OK truncated
/ 4 KB
4 KB Font
font/woff

General

Check archive.org

Show headers Download Go to

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 50d5b516d840c7f050b44630b17a495e6549316b53c4a81bff2c8d11f1f0500e

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Origin: https://help.kobo.com

Response headers

Content-Type: font/woff

GET
H2 200 entypo-5adc1c49be0325a8cdac239d1b0b05ad.woff
static.zdassets.com/hc/assets/ 44 KB
44 KB 37ms
37ms Font
application/font-woff 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/entypo-5adc1c49be0325a8cdac239d1b0b05ad.woff

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

2d7ca392d9b45723af1cd44a9178db19fd0af6a7aaa49afd882e3a472201f7b2

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://static.zdassets.com/hc/assets/theming_v1_support-21bfdb9571f040fe398d782b729b53ac.css
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
cf-cache-status: HIT
age: 97
x-amz-server-side-encryption: AES256
status: 200
access-control-max-age: 0
x-amz-replication-status: COMPLETED
strict-transport-security: max-age=0
content-type: application/font-woff
x-amz-request-id: 6C29C1740738CD0E
x-amz-id-2: iIHSJ72/4B753qMzCWVjECpPImZTXnZpjSmgBOEIR+Zp1iJW+8/ZvOomb6qrhkcbjAeCATQzBbA=
last-modified: Tue, 04 Jun 2019 13:03:04 GMT
server: cloudflare
etag: W/"5adc1c49be0325a8cdac239d1b0b05ad"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods: GET
x-amz-version-id: 5dF13Whxwf596LcelP0cMVS5HFxy9OWE
access-control-allow-origin: *
access-control-expose-headers: Content-Type, Content-Length, ETag
cache-control: public, max-age=678
cf-ray: 54492e091fe92b62-AMS

GET
H2 200 bf62e5f4f1861909fd3c8ae54bd16a71d940e8ad Show response
ekr.zdassets.com/compose_product/web_widget/ 431 B
349 B 32ms
32ms XHR
application/json 104.18.73.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://ekr.zdassets.com/compose_product/web_widget/bf62e5f4f1861909fd3c8ae54bd16a71d940e8ad?features[]=chat&use_json=true

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/asset_composer.5d2cd6d9613b85125812.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.73.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

29409c74cdf8e57813118c71a49d33f8befde42e80a8760a69024d319a493238

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://help.kobo.com/hc/en-us
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
vary: Origin, Accept-Encoding
cf-cache-status: HIT
age: 6175
status: 200, 200 OK
strict-transport-security: max-age=0
x-request-id: 84f69d5d-9eec-45d2-9589-2b8989bf775d
x-runtime: 0.003793
server: cloudflare
etag: W/"29409c74cdf8e57813118c71a49d33f8"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age: 1728000
access-control-allow-methods: GET, POST, OPTIONS
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers
cache-control: public, max-age=31536000
cf-ray: 54492e0a98ee2b62-AMS

GET
H2 200 runtime.c70933425fe0e0939c66.js Show response
static.zdassets.com/web_widget/latest/ Frame CE51 2 KB
1 KB 36ms
36ms Script
application/javascript 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/web_widget/latest/runtime.c70933425fe0e0939c66.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/asset_composer.5d2cd6d9613b85125812.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

dda3918a62cec1ed4c0168e23a24b1efc9fffd231c8bc36b39f3b990ec61d959

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
vary: Accept-Encoding
cf-cache-status: HIT
age: 57448
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
x-amz-request-id: 71AC4B83C73D7133
x-amz-id-2: XUAVhKNHUS0mTE5uISOES+jlRCHKLIhUN3xfuh4E5j3q3Q/9HQ2S3obxUQNr9KCDhBcQhtyRPVM=
last-modified: Thu, 12 Dec 2019 04:00:58 GMT
server: cloudflare
etag: W/"2d84eee998cd30f9a44422f5f9dcf071"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=0
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=31536000
x-amz-version-id: 8p0aI0sy2FIAdTsCiIvZkxsdD9p_SPz9
cf-ray: 54492e0ad81f9c3f-AMS
expires: Fri, 11 Dec 2020 04:00:57 GMT

GET
H2 200 common_vendor.b6781ebf0b8a09c3f2cd.js Show response
static.zdassets.com/web_widget/latest/ Frame CE51 397 KB
124 KB 37ms
36ms Script
application/javascript 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/web_widget/latest/common_vendor.b6781ebf0b8a09c3f2cd.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/asset_composer.5d2cd6d9613b85125812.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

9d791abafb63d0cb58e158132d318e5c38a8c2333d2a6862c4f212d8d21669b0

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
vary: Accept-Encoding
cf-cache-status: HIT
age: 731246
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
x-amz-request-id: AAEBEA6A04F729B3
x-amz-id-2: U83mIr72MOJnKK2zhxBoaXr2cl0PX50bNjEo7URPSYztOGIITqK+kyzwb2HBxuYggCwfyAKC674=
last-modified: Thu, 05 Dec 2019 04:41:33 GMT
server: cloudflare
etag: W/"bcc1c2b8d6db970f6a4ded7b92236054"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=0
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=31536000
x-amz-version-id: bRYgWgK3iGczKmmRyzIvdWpwXwMITcAG
cf-ray: 54492e0ad8239c3f-AMS
expires: Fri, 04 Dec 2020 04:41:32 GMT

GET
H2 200 chat_vendor.8eae1fd5ff09bfd86875.js Show response
static.zdassets.com/web_widget/latest/ Frame CE51 285 KB
57 KB 35ms
34ms Script
application/javascript 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/web_widget/latest/chat_vendor.8eae1fd5ff09bfd86875.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/asset_composer.5d2cd6d9613b85125812.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

abe4e2073d1734e746647ade15b6c4deb0257c36261273957c3c5fc8c5a98a83

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
vary: Accept-Encoding
cf-cache-status: HIT
age: 57448
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
x-amz-request-id: F377995E63CBD1AA
x-amz-id-2: v3D1Pgn3N98FLIA5h6DYfQ/2KBBMaxcYFgtLW777pyyNVWm9fbK3GhTjw4K83i5vzkSQ/5flO2I=
last-modified: Thu, 12 Dec 2019 04:00:59 GMT
server: cloudflare
etag: W/"04da45ae2bf72e5a737d289fdd4a7a93"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=0
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=31536000
x-amz-version-id: AfrtBXH6DkNFeB1qfza0mjspulsFQRvC
cf-ray: 54492e0ad8249c3f-AMS
expires: Fri, 11 Dec 2020 04:00:58 GMT

GET
H2 200 web_widget.7dc049bbf6c33d1d001f.js Show response
static.zdassets.com/web_widget/latest/ Frame CE51 1 MB
310 KB 34ms
33ms Script
application/javascript 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/web_widget/latest/web_widget.7dc049bbf6c33d1d001f.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/asset_composer.5d2cd6d9613b85125812.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

2c33c5ce1fbe9fa6e6afebffe9cf8fb212cce003e8a262b9da30031138e012ef

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
vary: Accept-Encoding
cf-cache-status: HIT
age: 93
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
x-amz-request-id: 6C3AB9A7BC960649
x-amz-id-2: rWY2u3buqcs3EgV9J4D8y95IdbXi6IhKmTQIWEpjjyg7yk5HbZec9DBF/NkuCYHmL2hmyLcM7ZM=
last-modified: Thu, 12 Dec 2019 02:36:07 GMT
server: cloudflare
etag: W/"2f47f31a186297e233e1e78f41882f98"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=0
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=31536000
x-amz-version-id: piu_2ZW3FDfMZTScXJxyMiRV.XZLYoio
cf-ray: 54492e0ad8269c3f-AMS
expires: Fri, 11 Dec 2020 02:36:06 GMT

GET
H2 200 config Show response
rakutenkobo.zendesk.com/embeddable/ Frame CE51 786 B
939 B 203ms
159ms XHR
application/json 104.16.53.111
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://rakutenkobo.zendesk.com/embeddable/config

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/common_vendor.b6781ebf0b8a09c3f2cd.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

104.16.53.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

dde9b86bcebb4f4f4a05463b3e84d4a82e26b210715492671022a7a8e64ada2f

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: EXPIRED
status: 200
vary: Origin, Accept-Encoding
x-request-id: 54492e0cdaaec84f-IAD
x-runtime: 0.001047
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age: 1728000
access-control-allow-methods: GET
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers
cache-control: public, max-age=60, stale-while-revalidate=600, stale-if-error=3600
x-zendesk-origin-server: embeddable-app-server-5cdf7d56c8-qcrdt
cf-ray: 54492e0cdaaec84f-AMS

GET
H2 200 en-ca.c38f4a9c6f27e98908e3.js Show response
static.zdassets.com/web_widget/latest/locales/ Frame CE51 22 KB
5 KB 35ms
35ms Script
application/javascript 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/web_widget/latest/locales/en-ca.c38f4a9c6f27e98908e3.js

Requested by

Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/web_widget.7dc049bbf6c33d1d001f.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

cf297d31d0158b6ab9a740b3fa530c553f689cea7928e900ce0d7ea1c4d80369

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Fri, 13 Dec 2019 16:05:29 GMT
content-encoding: br
vary: Accept-Encoding
cf-cache-status: HIT
age: 1608693
x-amz-server-side-encryption: AES256
status: 200
x-amz-replication-status: COMPLETED
x-amz-request-id: 0741F738C10D83C3
x-amz-id-2: gIKhZ0svjWexbTtNVNC8+OVZngC2GrBoH/hla4YScKByYH9h0Y+gvgGrObvn1zoWFE9KP/msdLc=
last-modified: Mon, 25 Nov 2019 00:55:02 GMT
server: cloudflare
etag: W/"c38f4a9c6f27e98908e38b46325f5e2a"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=0
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=31536000
x-amz-version-id: .SnrhLjGO37Sli5iGXOPnWcEwwY3J1m_
cf-ray: 54492e0ddc219c3f-AMS
expires: Tue, 24 Nov 2020 00:55:01 GMT

GET
H2 200 embeddable_blip Show response
rakutenkobo.zendesk.com/ Frame CE51 0
308 B 114ms
114ms XHR
text/html 104.16.53.111
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://rakutenkobo.zendesk.com/embeddable_blip?type=userAction&data=eyJjaGFubmVsIjoid2ViX3dpZGdldCIsInVzZXJBY3Rpb24iOnsiY2F0ZWdvcnkiOiJhcGkiLCJhY3Rpb24iOiIkem9waW0ubGl2ZWNoYXQuaGlkZUFsbCIsImxhYmVsIjpudWxsLCJ2YWx1ZSI6eyJhcmdzIjpudWxsfX0sImJ1aWQiOiJlMTUzODFiZDg3Y2JiYmRiYjQ3YTk0N2FlY2RjNTZmMiIsInN1aWQiOiJlMTk0Y2QwZDA4MTAyMGZiNGZkZmVjYjFlM2VmYjQ5MCIsInZlcnNpb24iOiJiZjYyZTVmNGYiLCJ0aW1lc3RhbXAiOiIyMDE5LTEyLTEzVDE2OjA1OjMwLjAyMloiLCJ1cmwiOiJodHRwczovL2hlbHAua29iby5jb20vaGMvZW4tdXMifQ%3D%3D
Requested by: Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/common_vendor.b6781ebf0b8a09c3f2cd.js
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.16.53.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:30 GMT
cf-cache-status: MISS
server: cloudflare
status: 200
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/html; charset=utf-8
access-control-allow-origin: https://help.kobo.com
accept-ranges: bytes
cf-ray: 54492e0eb85ac84f-AMS
content-length: 0

GET
H2 200 embeddable_blip Show response
rakutenkobo.zendesk.com/ Frame CE51 0
39 B 119ms
119ms XHR
text/html 104.16.53.111
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://rakutenkobo.zendesk.com/embeddable_blip?type=userAction&data=eyJjaGFubmVsIjoid2ViX3dpZGdldCIsInVzZXJBY3Rpb24iOnsiY2F0ZWdvcnkiOiJhcGkiLCJhY3Rpb24iOiIkem9waW0ubGl2ZWNoYXQuZGVwYXJ0bWVudHMuZmlsdGVyIiwibGFiZWwiOm51bGwsInZhbHVlIjp7ImFyZ3MiOiIifX0sImJ1aWQiOiIwM2UxMjQxNWQyNDdlNTYzM2JmMmZhMWQxZDE3N2NkMSIsInN1aWQiOiJiZDBhMjY0MjA5ODI3YWE1MTM2MWU3MTEzYzMxZThkMyIsInZlcnNpb24iOiJiZjYyZTVmNGYiLCJ0aW1lc3RhbXAiOiIyMDE5LTEyLTEzVDE2OjA1OjMwLjA0MFoiLCJ1cmwiOiJodHRwczovL2hlbHAua29iby5jb20vaGMvZW4tdXMifQ%3D%3D
Requested by: Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/common_vendor.b6781ebf0b8a09c3f2cd.js
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.16.53.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:30 GMT
cf-cache-status: MISS
server: cloudflare
status: 200
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/html; charset=utf-8
access-control-allow-origin: https://help.kobo.com
accept-ranges: bytes
cf-ray: 54492e0ed8bac84f-AMS
content-length: 0

GET
H2 200 embeddable_blip Show response
rakutenkobo.zendesk.com/ Frame CE51 0
39 B 119ms
119ms XHR
text/html 104.16.53.111
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://rakutenkobo.zendesk.com/embeddable_blip?type=userAction&data=eyJjaGFubmVsIjoid2ViX3dpZGdldCIsInVzZXJBY3Rpb24iOnsiY2F0ZWdvcnkiOiJhcGkiLCJhY3Rpb24iOiIkem9waW0ubGl2ZWNoYXQuZGVwYXJ0bWVudHMuc2V0VmlzaXRvckRlcGFydG1lbnQiLCJsYWJlbCI6bnVsbCwidmFsdWUiOnsiYXJncyI6IkVuZ2xpc2gifX0sImJ1aWQiOiI5YTVlYTIyOGVhNTg3ZDBhMGQ2NTBjYzA1MThhMzUwYSIsInN1aWQiOiIwOWUxNWE2Y2E2NzFkMGJhNWM2M2ZjNTRhZWRlZjZhNSIsInZlcnNpb24iOiJiZjYyZTVmNGYiLCJ0aW1lc3RhbXAiOiIyMDE5LTEyLTEzVDE2OjA1OjMwLjA0MVoiLCJ1cmwiOiJodHRwczovL2hlbHAua29iby5jb20vaGMvZW4tdXMifQ%3D%3D
Requested by: Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/common_vendor.b6781ebf0b8a09c3f2cd.js
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.16.53.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:30 GMT
cf-cache-status: MISS
server: cloudflare
status: 200
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/html; charset=utf-8
access-control-allow-origin: https://help.kobo.com
accept-ranges: bytes
cf-ray: 54492e0ed8bdc84f-AMS
content-length: 0

GET
H2 200 embeddable_blip Show response
rakutenkobo.zendesk.com/ Frame CE51 0
39 B 128ms
127ms XHR
text/html 104.16.53.111
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://rakutenkobo.zendesk.com/embeddable_blip?type=userAction&data=eyJjaGFubmVsIjoid2ViX3dpZGdldCIsInVzZXJBY3Rpb24iOnsiY2F0ZWdvcnkiOiJhcGkiLCJhY3Rpb24iOiIkem9waW0ubGl2ZWNoYXQuaGlkZUFsbCIsImxhYmVsIjpudWxsLCJ2YWx1ZSI6eyJhcmdzIjpudWxsfX0sImJ1aWQiOiJiNTJkYjc5OTM3ZjYzYjZiOTA0M2UyMjk0YjFkMDFlZSIsInN1aWQiOiI4ZDA1ZGM5NDg1N2ZkY2M1NDcwM2NjMTc2ZDFhODM2ZCIsInZlcnNpb24iOiJiZjYyZTVmNGYiLCJ0aW1lc3RhbXAiOiIyMDE5LTEyLTEzVDE2OjA1OjMwLjA0MloiLCJ1cmwiOiJodHRwczovL2hlbHAua29iby5jb20vaGMvZW4tdXMifQ%3D%3D
Requested by: Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/common_vendor.b6781ebf0b8a09c3f2cd.js
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.16.53.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:30 GMT
cf-cache-status: MISS
server: cloudflare
status: 200
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/html; charset=utf-8
access-control-allow-origin: https://help.kobo.com
accept-ranges: bytes
cf-ray: 54492e0ed8bec84f-AMS
content-length: 0

GET
H2 200 embeddable_blip Show response
rakutenkobo.zendesk.com/ Frame CE51 0
39 B 117ms
117ms XHR
text/html 104.16.53.111
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://rakutenkobo.zendesk.com/embeddable_blip?type=pageView&data=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%3D%3D
Requested by: Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/latest/common_vendor.b6781ebf0b8a09c3f2cd.js
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.16.53.111 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Origin: https://help.kobo.com

Response headers

date: Fri, 13 Dec 2019 16:05:30 GMT
cf-cache-status: MISS
server: cloudflare
status: 200
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/html; charset=utf-8
access-control-allow-origin: https://help.kobo.com
accept-ranges: bytes
cf-ray: 54492e0f1983c84f-AMS
content-length: 0

GET
H2 206 chat-incoming-message-notification.mp3
static.zdassets.com/web_widget/static/ Frame CE51 19 KB
20 KB 54ms
54ms Media
audio/mpeg 104.18.74.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/web_widget/static/chat-incoming-message-notification.mp3

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.74.113 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

97e5b0b6cfc2ba9815028429c069631ba12b294aa7419d1ea130accd0adc2d46

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Range: bytes=0-
Accept-Encoding: identity;q=1, *;q=0

Response headers

date: Fri, 13 Dec 2019 16:05:30 GMT
cf-cache-status: DYNAMIC
x-amz-request-id: 71708ADFD496BFC0
x-amz-server-side-encryption: AES256
cf-ray: 54492e125ac59c3f-AMS
status: 206
x-amz-replication-status: COMPLETED
content-length: 19698
x-amz-id-2: r0h0QqLbIGcuQv1KvTD/U+qcSwU5/AbYIjLe7IPsPz0VVo/x0DiR9sxgSjKzAmMFTIp09Mf0qzY=
content-range: bytes 0-19697/19698
last-modified: Tue, 12 Feb 2019 01:07:53 GMT
server: cloudflare
etag: "f11ce9e8f40a392830217253fe75d6de"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=0
x-amz-version-id: 7QfN44DQ.h7tzqx9G_4CeAsccdu5t2pF
cache-control: public, max-age=31536000
content-type: audio/mpeg; charset=utf-8
expires: Wed, 12 Feb 2020 01:07:52 GMT

Verdicts & Comments Add Verdict or Comment

44 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

11 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.kobo.com/	1970-01-19 14:23:31	Name: _hjid Value: 2560b034-5aa3-4872-9218-4be1d5b45799
.kobo.com/	1970-01-19 05:50:53	Name: _gat Value: 1
.kobo.com/	1970-01-19 05:52:19	Name: _gid Value: GA1.2.490495221.1576253129
help.kobo.com/	1969-12-31 23:59:59	Name: _help_center_session Value: NkpMeW9GL3BtT2VkMVVvdzlEVXdPbFdwRzNaQkt2L3JiS0JzdXYwekN5YjFIcVc4N1NEc3EyY0lKQ1c0RnUvQ21RZWFkM1dtS2JYRCtpYXp6THVoa1NwRExBTWx0MEFjZmR3NzB0YjRxd1dGR1diOFVVdTZCRVZwa2txMUI4MHJMcnJ2aWlVUWRZcjVIOXhqZlRTdzZ3PT0tLWFCbGFHeFdQcnoySWI3YUV0aUVwVHc9PQ%3D%3D--303bd98018b5da99f35f7387faf9d780f6c8fe17
.kobo.com/	1970-01-19 05:51:07	Name: bm_sz Value: 0CBD81AD447D9B2A36396268D1E82D77~YAAQhrUQAppjc95uAQAAWPkBAAYG8nFsETbDFGdmmZHzfvSOx1eCqmlsDGyMAWT6yspkMSEFtdnxPm8HNhuxcL7uaEXJZVdSXcJCbyGnDLe0n757ZUdSmvnmFBwH8D+yJih0vmD+EfoiFJRVhWQ0Oaji0RF/2oEV8HH5qhhIzwc/mcXbRpMf/Jn37YFBdw==
.help.kobo.com/	1969-12-31 23:59:59	Name: __cfruid Value: 70553750d1a3ebfbda138ba6087c51022e3b1351-1576253127
help.kobo.com/	1969-12-31 23:59:59	Name: _zendesk_shared_session Value: -K1UrR0NlaFB1OTd3MXF1SkhESHQwczI4R0hkVmNKeTRoanR4WDA0MzJVc1hWQ1c0djU2WlZ3TWhxU2lJRTZDYXNEOUJXZDUxcU1vd1BZcnBmcE5PUzNwaFZIRjVqc0Q3aXdCUkZPd2R5bENMTDJoUGpjKzN1M2ZQOEFkOVJUS2Q2TjJMZm1mWERxam9OdjIwN2V4Y0toaDVqTjBXTVA3eEJXRGNNTVVTWlJSSTQ5RE9Tc0dKNmJ5cWNXK2M1QVMxcUJFdzk4Z09VNU5mRmhoam12ZmFXQT09LS1YcWxsRXdhaC84ZEVQQUJobGptWWNnPT0%3D--3c1920c8bb3a46c30769b823e5ec380e88938155
help.kobo.com/	1969-12-31 23:59:59	Name: _zendesk_session Value: BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTNkNzkzZTViN2FkNzgxYWVmNjY1MGI1ZTQ5YmNmZTNmBjsAVEkiDGFjY291bnQGOwBGaQMCKh9JIgpyb3V0ZQY7AEZpA45IHkkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--91ad3a753f7fba05c9d53d5fcd1e076b259b9abb
.kobo.com/	1970-01-19 14:36:29	Name: _abck Value: 3F8102EC6E38BF419429267E7EC6F3FA~-1~YAAQhrUQAptjc95uAQAAWPkBAAMLrf+ZJXXKHU4LmZ1iX9fnQnvMXI9G7lLQszj/eIc5vh94nA0YwgSopqOtqdR/FSESm+YTfnIrqps3PSeQV59WnC2dyXeZT5uXvWw6njkLs/VzF3E672WyMQILDRI+cUbVflamuqOipRpUEkkyiQvSl9FkySQuoE6ckpepIgf7nQrgnVNqcR2wBIOq7auRNme6PBuhHB9E5dJWFcw6jxO8XkitdXmPpJmGUkZ/zm8ET5nnj/reB8qXiqQ4qpNiqwTLB7mmUQHkNNjk9L+aKyXuJ4GivA==~-1~-1~-1
.kobo.com/	1970-01-19 23:22:05	Name: _ga Value: GA1.2.1966681145.1576253129
.help.kobo.com/	1970-01-19 06:34:05	Name: __cfduid Value: da446e011c6764d5cc64c0f146777e86f1576253127

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	info	URL: https://static.zdassets.com/web_widget/latest/common_vendor.b6781ebf0b8a09c3f2cd.js(Line 9) Message: Our embeddable contains third-party, open source software and/or libraries. To view them and their license terms, go to http://goto.zendesk.com/embeddable-legal-notices

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200;
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.zendesk.com
ekr.zdassets.com
help.kobo.com
kobobooks.com
p14.zdassets.com
rakutenkobo.zendesk.com
script.hotjar.com
shop.kobo.com
static.hotjar.com
static.zdassets.com
theme.zdassets.com
vars.hotjar.com
www.google-analytics.com
www.googletagmanager.com
www.kobo.com
www.kobobooks.com
104.109.69.147
104.109.79.118
104.16.52.111
104.16.53.111
104.18.70.113
104.18.71.113
104.18.73.113
104.18.74.113
147.75.33.59
147.75.84.33
147.75.85.25
162.223.232.25
204.87.189.51
2a00:1450:4001:808::2008
2a00:1450:4001:81b::200e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help.kobo.com Open in urlscan Pro 104.16.52.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

52 Requests

100 %HTTPS

13 %IPv6

7 Domains

16 Subdomains

11 IPs

3 Countries

2902 kBTransfer

5863 kBSize

11 Cookies

3 Outgoing links

Page URL History

Redirected requests

52 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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help.kobo.com Open in urlscan Pro
104.16.52.111 Public Scan

Screenshot
Live screenshot

Full Image

52
Requests

100 %
HTTPS

13 %
IPv6

7
Domains

16
Subdomains

11
IPs

3
Countries

2902 kB
Transfer

5863 kB
Size

11
Cookies

52 HTTP transactions
1 data transactions