secure.helpscout.net Open in urlscan Pro
52.71.55.92 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://secure.helpscout.net/satisfaction/
Submission: On June 02 via manual (June 2nd 2020, 11:51:21 pm UTC) from US

Summary HTTP 13 Redirects Behaviour Indicators

Summary

This website contacted 4 IPs in 2 countries across 4 domains to perform 13 HTTP transactions. The main IP is 52.71.55.92, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is secure.helpscout.net.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on December 14th 2018. Valid for: 2 years.

This is the only time secure.helpscout.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
9	52.71.55.92 52.71.55.92	14618 (AMAZON-AES) (AMAZON-AES)
1	13.224.89.162 13.224.89.162	16509 (AMAZON-02) (AMAZON-02)
1	151.101.114.110 151.101.114.110	54113 (FASTLY) (FASTLY)
2	162.247.242.19 162.247.242.19	23467 (NEWRELIC-...) (NEWRELIC-AS-1)
13	4

9 52.71.55.92 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-71-55-92.compute-1.amazonaws.com

secure.helpscout.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.224.89.162 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-89-162.zrh50.r.cloudfront.net

djtflbt20bdde.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.114.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 162.247.242.19 (San Francisco, United States)

ASN23467 (NEWRELIC-AS-1, US)
PTR: bam-7.nr-data.net

bam.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	helpscout.net secure.helpscout.net	91 KB
2	nr-data.net bam.nr-data.net	462 B
1	newrelic.com js-agent.newrelic.com	10 KB
1	cloudfront.net djtflbt20bdde.cloudfront.net	1 KB
13	4

	Domain	Requested by
9	secure.helpscout.net	secure.helpscout.net
2	bam.nr-data.net	js-agent.newrelic.com
1	js-agent.newrelic.com	secure.helpscout.net
1	djtflbt20bdde.cloudfront.net	secure.helpscout.net
13	4

This site contains no links.

Subject Issuer	Validity	Valid
www.helpscout.com DigiCert SHA2 Extended Validation Server CA	`2018-12-14` - `2020-12-18`	2 years	crt.sh
*.cloudfront.net DigiCert Global CA G2	`2019-07-17` - `2020-07-05`	a year	crt.sh
f4.shared.global.fastly.net GlobalSign CloudSSL CA - SHA256 - G3	`2020-05-29` - `2021-05-07`	a year	crt.sh
*.nr-data.net DigiCert SHA2 Secure Server CA	`2020-02-05` - `2022-02-08`	2 years	crt.sh

This page contains 1 frames:

Primary Page: https://secure.helpscout.net/satisfaction/
Frame ID: 753B68D57E3F53BEC88A8A279C7509DE
Requests: 13 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Detected technologies

Apache (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

13
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

4
Subdomains

4
IPs

2
Countries

103 kB
Transfer

270 kB
Size

1
Cookies

0 Outgoing links

These are links going to different origins than the main page.

Redirected requests

There were HTTP redirect chains for the following requests:

13 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 404
Not Found Primary Request Cookie set / Show response
secure.helpscout.net/satisfaction/ 15 KB
6 KB 589ms
131ms Document
text/html 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

29df78798b9b091c2283f4fb147666e219759eb57e0e52d2cf21442e67e7b4e4

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Host: secure.helpscout.net
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Sec-Fetch-Dest: document
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Cache-Control: no-store, no-cache, must-revalidate
Content-Encoding: gzip
Content-Language: en-US
Content-Type: text/html; charset=UTF-8
Date: Tue, 02 Jun 2020 23:50:43 GMT
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Pragma: no-cache
Server: Apache
Set-Cookie: PHPSESSID=m61t9a3nh11lu4oosng5rq1661; expires=Sun, 07-Jun-2020 23:50:43 GMT; Max-Age=432000; path=/; secure; HttpOnly
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Vary: Accept-Encoding,User-Agent
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Content-Length: 5882
Connection: keep-alive

GET
H/1.1 200
OK page-not-found.css
secure.helpscout.net/css/ 159 KB
20 KB 205ms
204ms Stylesheet
text/css 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://secure.helpscout.net/css/page-not-found.css

Requested by

Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

3e1df53ebdc402c68a3bca5ba15e342e699aab36f9d7604a9442ae18cc345e66

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://secure.helpscout.net/satisfaction/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 23:50:43 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Connection: keep-alive
Vary: Accept-Encoding,User-Agent
Content-Length: 20342
X-XSS-Protection: 1; mode=block
Last-Modified: Tue, 02 Jun 2020 22:09:35 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Content-Language: en-US
Cache-Control: max-age=31536000, public, must-revalidate
Accept-Ranges: bytes
Content-Type: text/css
Expires: Sat, 01 Aug 2020 23:50:43 GMT

GET
H/1.1 200
OK logo.svg
secure.helpscout.net/images/404/ 11 KB
4 KB 302ms
101ms Image
image/svg+xml 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://secure.helpscout.net/images/404/logo.svg

Requested by

Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

b524602a6ac335249d61da8b49228bfaedfec78defec0efde48bda560bea1ed6

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://secure.helpscout.net/satisfaction/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 23:50:43 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 02 Jun 2020 22:09:35 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Vary: Accept-Encoding,User-Agent
Content-Language: en-US
Connection: keep-alive
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Accept-Ranges: bytes
Content-Type: image/svg+xml
Content-Length: 4086
X-XSS-Protection: 1; mode=block

GET
H/1.1 200
OK 404.png
secure.helpscout.net/images/404/ 14 KB
14 KB 313ms
110ms Image
image/png 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://secure.helpscout.net/images/404/404.png

Requested by

Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

a97d713fa8e116ff8d3c72893e996fe88095b72fc2b61a9b8d925ed8d33b42f6

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://secure.helpscout.net/satisfaction/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 23:50:43 GMT
X-Content-Type-Options: nosniff
Last-Modified: Tue, 02 Jun 2020 22:09:47 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Content-Language: en-US
Cache-Control: max-age=31536000, public, must-revalidate
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 13957
X-XSS-Protection: 1; mode=block
Expires: Sat, 01 Aug 2020 23:50:43 GMT

GET
H/1.1 200
OK / Show response
djtflbt20bdde.cloudfront.net/ 1 KB
1 KB 166ms
39ms Script
application/javascript 13.224.89.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://djtflbt20bdde.cloudfront.net/
Requested by: Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 13.224.89.162 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-89-162.zrh50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: dfac4b3ea334a6704797c3e028d7c97021534407c42146ab1a9253cbfe205de1

Request headers

Referer: https://secure.helpscout.net/satisfaction/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 01:03:38 GMT
Content-Encoding: gzip
Last-Modified: Wed, 29 Jan 2020 18:55:34 GMT
Server: AmazonS3
Age: 82026
ETag: "6a4bb9161838235c5a0817f2266ccb97"
X-Cache: Hit from cloudfront
Content-Type: application/javascript
Via: 1.1 048a65288aba3f3565a971a2e44151be.cloudfront.net (CloudFront)
Connection: keep-alive
X-Amz-Cf-Pop: ZRH50-C1
Accept-Ranges: bytes
Content-Length: 777
X-Amz-Cf-Id: qx-osl1ZfprGa7BwBDOkC2NourL9JKK8CUcc3W6ul2drWPQINvgu-g==

GET
H/1.1 200
OK stars.png
secure.helpscout.net/images/404/ 1 KB
1 KB 109ms
108ms Image
image/png 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://secure.helpscout.net/images/404/stars.png

Requested by

Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

0b74e8276560ab41d88167fb9586d6b43c3e25f1cf6dbf679cea38c2408d59c4

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://secure.helpscout.net/css/page-not-found.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 23:50:43 GMT
X-Content-Type-Options: nosniff
Last-Modified: Tue, 02 Jun 2020 22:09:57 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Content-Language: en-US
Cache-Control: max-age=31536000, public, must-revalidate
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 1030
X-XSS-Protection: 1; mode=block
Expires: Sat, 01 Aug 2020 23:50:43 GMT

GET
H/1.1 200
OK satellite.png
secure.helpscout.net/images/404/ 3 KB
3 KB 208ms
105ms Image
image/png 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://secure.helpscout.net/images/404/satellite.png

Requested by

Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

d6afa94e998140b1f52c1c0be2d769c5b3290c895d5e21147aff671f16fe31cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://secure.helpscout.net/css/page-not-found.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 23:50:43 GMT
X-Content-Type-Options: nosniff
Last-Modified: Tue, 02 Jun 2020 22:10:00 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Content-Language: en-US
Cache-Control: max-age=31536000, public, must-revalidate
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 2673
X-XSS-Protection: 1; mode=block
Expires: Sat, 01 Aug 2020 23:50:43 GMT

GET
H/1.1 200
OK desert-bg.png
secure.helpscout.net/images/404/ 30 KB
31 KB 315ms
204ms Image
image/png 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://secure.helpscout.net/images/404/desert-bg.png

Requested by

Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

5b4f94ff20c176d7f0d59171ca88fd1a3c4a0160e649af02a32559898c90a75c

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://secure.helpscout.net/css/page-not-found.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 23:50:43 GMT
X-Content-Type-Options: nosniff
Last-Modified: Tue, 02 Jun 2020 22:09:36 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Content-Language: en-US
Cache-Control: max-age=31536000, public, must-revalidate
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 30877
X-XSS-Protection: 1; mode=block
Expires: Sat, 01 Aug 2020 23:50:43 GMT

GET
H/1.1 200
OK shooting-star.png
secure.helpscout.net/images/404/ 1 KB
2 KB 290ms
101ms Image
image/png 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://secure.helpscout.net/images/404/shooting-star.png

Requested by

Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

362553a29c1e2f433ceb9f35d0cccc66edeb56e3d1db654a510353ab949df4c9

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://secure.helpscout.net/css/page-not-found.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 23:50:44 GMT
X-Content-Type-Options: nosniff
Last-Modified: Tue, 02 Jun 2020 22:09:47 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Content-Language: en-US
Cache-Control: max-age=31536000, public, must-revalidate
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 1091
X-XSS-Protection: 1; mode=block
Expires: Sat, 01 Aug 2020 23:50:44 GMT

GET
H/1.1 200
OK tumbleweed.png
secure.helpscout.net/images/404/ 9 KB
9 KB 149ms
101ms Image
image/png 52.71.55.92
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://secure.helpscout.net/images/404/tumbleweed.png

Requested by

Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.71.55.92 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-71-55-92.compute-1.amazonaws.com

Software

Apache /

Resource Hash

59a0cb5a871ff23dd9817f653200e9bd5c51be98972111a2e0d78e432e37e5bf

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://secure.helpscout.net/css/page-not-found.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Tue, 02 Jun 2020 23:50:43 GMT
X-Content-Type-Options: nosniff
Last-Modified: Tue, 02 Jun 2020 22:09:35 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Connection: keep-alive
Content-Language: en-US
Cache-Control: max-age=31536000, public, must-revalidate
Strict-Transport-Security: max-age=63072000; includeSubDomains; preload
Accept-Ranges: bytes
Content-Type: image/png
Content-Length: 8849
X-XSS-Protection: 1; mode=block
Expires: Sat, 01 Aug 2020 23:50:43 GMT

GET
H2 200 nr-1169.min.js Show response
js-agent.newrelic.com/ 27 KB
10 KB 19ms
18ms Script
application/javascript 151.101.114.110
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://js-agent.newrelic.com/nr-1169.min.js
Requested by: Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.114.110 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: cddee6bb37cab7b576ddf080fd6ba00fa8420d0afc0531f413633175e9e5f9c8

Request headers

Referer: https://secure.helpscout.net/satisfaction/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 02 Jun 2020 23:50:44 GMT
content-encoding: gzip
x-amz-request-id: 0F29A27F753E1AFD
x-cache: HIT
status: 200
content-length: 10276
x-amz-id-2: RTyRtbPoVluljTtYOi1PDmzXZ0EgpPGsJyhbvz8bvk6ESiFaefFHrKBOySEZQ3f3qaja+cszoxA=
x-served-by: cache-hhn4069-HHN
last-modified: Wed, 20 May 2020 21:16:15 GMT
server: AmazonS3
x-timer: S1591141844.144667,VS0,VE0
etag: "7e312620a90879b595db1bff9c42ed57"
vary: Accept-Encoding
content-type: application/javascript
via: 1.1 varnish
cache-control: public, max-age=7200, stale-if-error=604800
accept-ranges: bytes
x-cache-hits: 2447

GET
H/1.1 200
OK 248c08e607 Show response
bam.nr-data.net/1/ 57 B
275 B 110ms
109ms Script
text/javascript 162.247.242.19
NEWRELIC-AS-1

General

Check archive.org

Show headers Download Go to

Full URL: https://bam.nr-data.net/1/248c08e607?a=30056445&v=1169.7b094c0&to=YlUGMhMECxBTWkJaW1sfMRQIShYWX1YYQ1xF&rst=1162&ck=1&ref=https://secure.helpscout.net/satisfaction/&ap=24&be=599&fe=1136&dc=813&perf=%7B%22timing%22:%7B%22of%22:1591141842998,%22n%22:0,%22f%22:0,%22dn%22:1,%22dne%22:18,%22c%22:18,%22s%22:30,%22ce%22:458,%22rq%22:458,%22rp%22:589,%22rpe%22:591,%22dl%22:594,%22di%22:813,%22ds%22:813,%22de%22:813,%22dc%22:1136,%22l%22:1136,%22le%22:1136%7D,%22navigation%22:%7B%7D%7D&fp=879&fcp=879&at=ThIFRFseGB4%3D&jsonp=NREUM.setToken
Requested by: Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1169.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 162.247.242.19 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS: bam-7.nr-data.net
Software: /
Resource Hash: f69a13217482dc43f25e74cfcb9391d0f06d22501f10f5cb5e413d2d98a5cd23

Request headers

Referer: https://secure.helpscout.net/satisfaction/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Expires: Thu, 01 Jan 1970 00:00:00 GMT
Content-Length: 57
Content-Type: text/javascript;charset=ISO-8859-1

POST
H/1.1 200
OK 248c08e607 Show response
bam.nr-data.net/events/1/ 24 B
187 B 110ms
110ms XHR
image/gif 162.247.242.19
NEWRELIC-AS-1

General

Check archive.org

Show headers Download Go to

Full URL: https://bam.nr-data.net/events/1/248c08e607?a=30056445&v=1169.7b094c0&to=YlUGMhMECxBTWkJaW1sfMRQIShYWX1YYQ1xF&rst=11162&ck=1&ref=https://secure.helpscout.net/satisfaction/
Requested by: Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1169.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 162.247.242.19 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS: bam-7.nr-data.net
Software: /
Resource Hash: 0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer: https://secure.helpscout.net/satisfaction/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
content-type: text/plain

Response headers

Access-Control-Allow-Origin: https://secure.helpscout.net
Access-Control-Allow-Credentials: true
Content-Length: 24
Content-Type: image/gif

Verdicts & Comments Add Verdict or Comment

8 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			secure.helpscout.net/	1970-01-19 10:06:13	Name: PHPSESSID Value: m61t9a3nh11lu4oosng5rq1661

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	warning	URL: https://djtflbt20bdde.cloudfront.net/(Line 7) Message: Support for legacy Beacons was deprecated on January 29, 2020. To continue using Beacon, please create a new Beacon on Help Scout. Learn more at https://docs.helpscout.com/article/1364-updates-to-legacy-beacon

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bam.nr-data.net
djtflbt20bdde.cloudfront.net
js-agent.newrelic.com
secure.helpscout.net
13.224.89.162
151.101.114.110
162.247.242.19
52.71.55.92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secure.helpscout.net Open in urlscan Pro 52.71.55.92 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Detected technologies

Page Statistics

13 Requests

100 %HTTPS

0 %IPv6

4 Domains

4 Subdomains

4 IPs

2 Countries

103 kBTransfer

270 kBSize

1 Cookies

0 Outgoing links

Redirected requests

13 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

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Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

8 JavaScript Global Variables

1 Cookies

1 Console Messages

Security Headers

Indicators

secure.helpscout.net Open in urlscan Pro
52.71.55.92 Public Scan

Screenshot
Live screenshot

Full Image

13
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

4
Subdomains

4
IPs

2
Countries

103 kB
Transfer

270 kB
Size

1
Cookies

13 HTTP transactions
0 data transactions