Submitted URL: https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659...
Effective URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Submission: On October 16 via manual from CA

Summary

This website contacted 20 IPs in 4 countries across 21 domains to perform 75 HTTP transactions. The main IP is 2606:4700::6811:7bb4, located in United States and belongs to CLOUDFLARENET - Cloudflare, Inc., US. The main domain is www.challengerinc.com.
TLS certificate: Issued by CloudFlare Inc ECC CA-2 on January 3rd 2019. Valid for: a year.
This is the only time www.challengerinc.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 23.21.68.200 14618 (AMAZON-AES)
31 2606:4700::68... 13335 (CLOUDFLAR...)
1 151.101.14.110 54113 (FASTLY)
1 162.247.242.19 23467 (NEWRELIC-...)
1 2606:2800:133... 15133 (EDGECAST)
9 2606:4700::68... 13335 (CLOUDFLAR...)
5 2606:4700::68... 13335 (CLOUDFLAR...)
2 5 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 143.204.101.60 16509 (AMAZON-02)
2 2 2a00:1450:400... 15169 (GOOGLE)
2 5 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
5 2606:4700::68... 13335 (CLOUDFLAR...)
3 2a03:2880:f02... 32934 (FACEBOOK)
2 2606:2800:234... 15133 (EDGECAST)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
75 20
Domain Requested by
31 www.challengerinc.com t.yesware.com
www.challengerinc.com
9 cdn2.hubspot.net www.challengerinc.com
5 forms.hsforms.com www.challengerinc.com
5 www.google.com 2 redirects www.challengerinc.com
www.gstatic.com
5 www.google-analytics.com 2 redirects www.challengerinc.com
4 track.hubspot.com
2 platform.twitter.com www.challengerinc.com
platform.twitter.com
2 connect.facebook.net www.challengerinc.com
connect.facebook.net
2 www.google.de www.challengerinc.com
2 stats.g.doubleclick.net 2 redirects
2 js.driftt.com www.challengerinc.com
js.driftt.com
1 www.gstatic.com www.google.com
1 api.hubspot.com js.usemessages.com
1 staticxx.facebook.com connect.facebook.net
1 js.usemessages.com www.challengerinc.com
1 js.hs-analytics.net www.challengerinc.com
1 api.hubapi.com www.challengerinc.com
1 www.googletagmanager.com www.challengerinc.com
1 no-cache.hubspot.com www.challengerinc.com
1 platform.linkedin.com www.challengerinc.com
1 bam.nr-data.net js-agent.newrelic.com
1 js-agent.newrelic.com t.yesware.com
1 t.yesware.com
75 23

This site contains links to these domains. Also see Links.

Domain
portal.challengerinc.com
www.linkedin.com
twitter.com
www.instagram.com
Subject Issuer Validity Valid
*.yesware.com
COMODO RSA Domain Validation Secure Server CA
2018-02-15 -
2021-03-14
3 years crt.sh
www.challengerinc.com
CloudFlare Inc ECC CA-2
2019-01-03 -
2020-01-03
a year crt.sh
f4.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3
2019-04-10 -
2020-03-21
a year crt.sh
*.nr-data.net
GeoTrust RSA CA 2018
2018-01-11 -
2020-03-17
2 years crt.sh
platform.linkedin.com
DigiCert SHA2 Secure Server CA
2017-10-25 -
2019-10-30
2 years crt.sh
hubspot.net
CloudFlare Inc ECC CA-2
2019-04-16 -
2020-04-16
a year crt.sh
hubspot.com
CloudFlare Inc ECC CA-2
2019-08-28 -
2020-08-27
a year crt.sh
*.google-analytics.com
GTS CA 1O1
2019-09-17 -
2019-12-10
3 months crt.sh
drift.com
Amazon
2019-10-03 -
2020-11-03
a year crt.sh
www.google.de
GTS CA 1O1
2019-09-17 -
2019-12-10
3 months crt.sh
ssl431287.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2019-07-24 -
2020-01-30
6 months crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2019-09-22 -
2019-12-20
3 months crt.sh
*.twimg.com
DigiCert SHA2 High Assurance Server CA
2018-11-19 -
2019-11-27
a year crt.sh
ssl817724.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2019-08-13 -
2020-02-19
6 months crt.sh
ssl803670.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2019-05-29 -
2019-12-05
6 months crt.sh
ssl817703.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2019-08-13 -
2020-02-19
6 months crt.sh
www.google.com
GTS CA 1O1
2019-10-03 -
2019-12-26
3 months crt.sh
*.google.com
GTS CA 1O1
2019-10-03 -
2019-12-26
3 months crt.sh

This page contains 6 frames:

Primary Page: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Frame ID: 98A54A5801DC23D555CF01080F5A9595
Requests: 70 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.e3a0e1b01ae601b6c9cf798a93ab7e69.html?origin=https%3A%2F%2Fwww.challengerinc.com
Frame ID: 682EAE43F7D4E51CA67208BEAE7DEFC5
Requests: 1 HTTP requests in this frame

Frame: https://staticxx.facebook.com/connect/xd_arbiter.php?version=44
Frame ID: BF632937A3625AA173558C6CCBFCB081
Requests: 1 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lc2_RsUAAAAAAYBSd4rxsgeQz7whuL9COCsHeET&co=aHR0cHM6Ly93d3cuY2hhbGxlbmdlcmluYy5jb206NDQz&hl=en&v=EQY1At-f1G9OIivZUYX73fK0&size=invisible&badge=inline&cb=lxukvjfxg9s9
Frame ID: D57BE74B8754089A05264E4782D4D7DD
Requests: 1 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/bframe?hl=en&v=EQY1At-f1G9OIivZUYX73fK0&k=6Lc2_RsUAAAAAAYBSd4rxsgeQz7whuL9COCsHeET&cb=8wdh0mly8z9h
Frame ID: AF816673CC101FBCB1107272B96A7BA6
Requests: 1 HTTP requests in this frame

Frame: https://js.driftt.com/deploy/assets/index.html
Frame ID: 599BC1FF99C919A2B10D54FF6171D09D
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5... Page URL
  2. https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^Cowboy$/i

Overall confidence: 100%
Detected patterns
  • headers server /^Cowboy$/i

Overall confidence: 100%
Detected patterns
  • html /<link [^>]+(?:\/([\d.]+)\/)?animate\.(?:min\.)?css/i

Overall confidence: 100%
Detected patterns
  • script /\/\/connect\.facebook\.net\/[^\/]*\/[a-z]*\.js/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Overall confidence: 100%
Detected patterns
  • html /<!-- (?:End )?Google Tag Manager -->/i

Overall confidence: 100%
Detected patterns
  • script /\/\/platform\.linkedin\.com\/in\.js/i

Overall confidence: 100%
Detected patterns
  • script /\/\/platform\.twitter\.com\/widgets\.js/i

Overall confidence: 100%
Detected patterns
  • script /jquery[.-]([\d.]*\d)[^\/]*\.js/i
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

75
Requests

100 %
HTTPS

81 %
IPv6

21
Domains

23
Subdomains

20
IPs

4
Countries

2732 kB
Transfer

4233 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not Page URL
  2. https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 39
  • https://www.google-analytics.com/r/collect?v=1&_v=j79&a=1392562731&t=pageview&_s=1&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not&dr=https%3A%2F%2Ft.yesware.com%2Ftt%2F0f56d6605a987307007696ea9fdbd3bb313e3780%2F2f3263c5ac3ec683b9a28891ba644ef5%2F25b7c77b7a7d3800659536be91f2877b%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=IEBAAEAB~&jid=159052451&gjid=339122076&cid=1305708714.1571262916&tid=UA-124671756-1&_gid=186089835.1571262916&_r=1&z=1871724312 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-124671756-1&cid=1305708714.1571262916&jid=159052451&_gid=186089835.1571262916&gjid=339122076&_v=j79&z=1871724312 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=1305708714.1571262916&jid=159052451&_v=j79&z=1871724312 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=1305708714.1571262916&jid=159052451&_v=j79&z=1871724312&slf_rd=1&random=3064885544
Request Chain 70
  • https://www.google-analytics.com/r/collect?v=1&_v=j79&a=1392562731&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not&dr=https%3A%2F%2Ft.yesware.com%2Ftt%2F0f56d6605a987307007696ea9fdbd3bb313e3780%2F2f3263c5ac3ec683b9a28891ba644ef5%2F25b7c77b7a7d3800659536be91f2877b%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&ec=Drift%20Widget&ea=Playbook%20Fired&el=Playbook%20ID%3A%20757503&_u=KHBAAEAB~&jid=1079388228&gjid=400601059&cid=1305708714.1571262916&tid=UA-124671756-1&_gid=186089835.1571262916&_r=1&z=1544181980 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-124671756-1&cid=1305708714.1571262916&jid=1079388228&_gid=186089835.1571262916&gjid=400601059&_v=j79&z=1544181980 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=1305708714.1571262916&jid=1079388228&_v=j79&z=1544181980 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=1305708714.1571262916&jid=1079388228&_v=j79&z=1544181980&slf_rd=1&random=2401421299

75 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Cookie set you-think-your-customer-service-is-an-effortless-experience-its-not
t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/
17 KB
18 KB
Document
General
Full URL
https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.21.68.200 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-23-21-68-200.compute-1.amazonaws.com
Software
Cowboy /
Resource Hash
b85b063299f78c884c991eb288b83097c0fd4b323f3170f6d73fad1c2c5377e6
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
t.yesware.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
none
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1

Response headers

Server
Cowboy
Date
Wed, 16 Oct 2019 21:55:14 GMT
Connection
keep-alive
X-Frame-Options
SAMEORIGIN
X-Xss-Protection
1; mode=block
X-Content-Type-Options
nosniff
Content-Type
text/html; charset=utf-8
Set-Cookie
t=i6ANfA3ApYHYfJ04h7cMnw; domain=.yesware.com; path=/; expires=Tue, 16 Oct 2029 21:55:14 -0000; secure; HttpOnly
X-Request-Id
63bbe862-e1cd-4188-a08d-f4c28f734ef9
X-Runtime
0.004736
Content-Length
17845
Via
1.1 vegur
Primary Request you-think-your-customer-service-is-an-effortless-experience-its-not
www.challengerinc.com/blog/
60 KB
14 KB
Document
General
Full URL
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Requested by
Host: t.yesware.com
URL: https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / HubSpot
Resource Hash
91fd826210754ccb3e13e49005ba15b05ee4d16eff00e2a91eb0fd908e61d587
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests
Strict-Transport-Security max-age=0

Request headers

:method
GET
:authority
www.challengerinc.com
:scheme
https
:path
/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-mode
navigate
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site
cross-site
referer
https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
navigate
Referer
https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not

Response headers

status
200
date
Wed, 16 Oct 2019 21:55:15 GMT
content-type
text/html;charset=utf-8
set-cookie
__cfduid=d5040b6ef602b69c89bc6de62e6cc10921571262915; expires=Thu, 15-Oct-20 21:55:15 GMT; path=/; domain=.www.challengerinc.com; HttpOnly __cfruid=361515911040a40cb06dbc482f98974268490c7f-1571262915; path=/; domain=.www.challengerinc.com; HttpOnly
cf-cache-status
MISS
cache-control
s-maxage=7200,max-age=5
cf-ray
526d46a41a04cbb4-VIE
access-control-allow-credentials
false
content-security-policy
upgrade-insecure-requests
edge-cache-tag
CT-8141136922,P-4808822,L-6765094274,L-6776781269,L-6831905188,CW-6047265839,CW-6047265843,CW-6047265850,CW-6047265853,CW-6047636372,CW-6775145957,CW-6785347888,CW-6785349000,CW-6787838908,CW-6787992366,CW-6829715541,CW-6831907202,E-6763976304,E-6765113679,MENU-12642624150,MENU-12644369334,MENU-6775143988,MENU-6777978323,MENU-6778091530,PGS-ALL,SW-2,SD-22
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
link
</hs/hsstatic/cos-i18n/static-1.10/bundles/project.js>; rel=preload; as=script </hs/hsstatic/HubspotToolsMenu/static-1.41/js/index.js>; rel=preload; as=script </hs/hsstatic/keyboard-accessible-menu-flyouts/static-1.3/bundles/project.js>; rel=preload; as=script </hs/hsstatic/AsyncSupport/static-1.64/js/comment_listing_asset.js>; rel=preload; as=script </_hcms/forms/v2.js>; rel=preload; as=script
strict-transport-security
max-age=0
vary
Accept-Encoding
x-hs-cache-config
BrowserCache-5s-EdgeCache-7200s
x-hs-combine-css
Retry
x-hs-content-id
8141136922
x-hs-hub-id
4808822
x-powered-by
HubSpot
x-trace
2BB985A9273FF0416E04584A293BAF0432CA51A1D5000000000000000000
server
cloudflare
content-encoding
br
cf-h2-pushed
</hs/hsstatic/cos-i18n/static-1.10/bundles/project.js>,</hs/hsstatic/HubspotToolsMenu/static-1.41/js/index.js>,</hs/hsstatic/keyboard-accessible-menu-flyouts/static-1.3/bundles/project.js>,</hs/hsstatic/AsyncSupport/static-1.64/js/comment_listing_asset.js>,</_hcms/forms/v2.js>
nr-1130.min.js
js-agent.newrelic.com/
24 KB
10 KB
Script
General
Full URL
https://js-agent.newrelic.com/nr-1130.min.js
Requested by
Host: t.yesware.com
URL: https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.14.110 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:15 GMT
content-encoding
gzip
x-amz-request-id
8174A4BD27442C39
x-cache
HIT
status
200
content-length
9407
x-amz-id-2
okRb4AqloAZZ3+qaWnpqMQYC7hkPpbr/Yrluzst01SO9f1ckk5T9tspUtBHMBazVI7CvXAVZCdo=
x-served-by
cache-fra19150-FRA
last-modified
Tue, 09 Jul 2019 23:52:06 GMT
server
AmazonS3
x-timer
S1571262915.142073,VS0,VE0
etag
"73f8857196b9ef7fd3b302cbc557b8ac"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
15186
1a5da492d2
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57 B
261 B
Script
General
Full URL
https://bam.nr-data.net/1/1a5da492d2?a=2164051&v=1130.54e767a&to=Il9eRkQKCVtSERkICA9bH1FaDAZc&rst=504&ref=https://t.yesware.com/tt/0f56d6605a987307007696ea9fdbd3bb313e3780/2f3263c5ac3ec683b9a28891ba644ef5/25b7c77b7a7d3800659536be91f2877b/www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not&qt=7&ap=5&be=474&fe=477&dc=477&af=err,xhr,stn,ins&perf=%7B%22timing%22:%7B%22of%22:1571262914643,%22n%22:0,%22f%22:1,%22dn%22:3,%22dne%22:11,%22c%22:11,%22s%22:100,%22ce%22:283,%22rq%22:283,%22rp%22:385,%22rpe%22:473,%22dl%22:387,%22di%22:477,%22ds%22:477,%22de%22:477,%22dc%22:477,%22l%22:477,%22le%22:478%7D,%22navigation%22:%7B%7D%7D&jsonp=NREUM.setToken
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URL: https://js-agent.newrelic.com/nr-1130.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
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Resource Hash

Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

Expires
Thu, 01 Jan 1970 00:00:00 GMT
Content-Length
57
Content-Type
text/javascript;charset=ISO-8859-1
project.js
www.challengerinc.com/hs/hsstatic/cos-i18n/static-1.10/bundles/
1 KB
986 B
Script
General
Full URL
https://www.challengerinc.com/hs/hsstatic/cos-i18n/static-1.10/bundles/project.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software
cloudflare /
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
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via
1.1 7b01019810c971756b017bcc76055c79.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
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x-cache
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x-amz-replication-status
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content-encoding
br
last-modified
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server
cloudflare
etag
W/"0011aaf4067b097bcbfd9dc99a4b94c0"
expect-ct
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vary
Accept-Encoding
x-amz-version-id
p6iak7Gl9Xyg7crK_8XyTwctOBvKD1DL
cache-control
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access-control-allow-credentials
false
x-amz-cf-pop
IAD79-C2
content-type
application/javascript; charset=utf-8
x-amz-cf-id
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7 KB
3 KB
Script
General
Full URL
https://www.challengerinc.com/hs/hsstatic/HubspotToolsMenu/static-1.41/js/index.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
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Request headers

Sec-Fetch-Mode
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User-Agent
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Response headers

date
Wed, 16 Oct 2019 21:55:15 GMT
via
1.1 c8c9787916110356915bbdbddd0a32d6.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
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cf-ray
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x-cache
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status
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x-amz-replication-status
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content-encoding
br
last-modified
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server
cloudflare
etag
W/"10ebf266c3c9cf0f1c73a068bec2b744"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
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cache-control
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access-control-allow-credentials
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x-amz-cf-pop
IAD89-C2
content-type
application/javascript; charset=utf-8
x-amz-cf-id
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2 KB
668 B
Script
General
Full URL
https://www.challengerinc.com/hs/hsstatic/keyboard-accessible-menu-flyouts/static-1.3/bundles/project.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
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Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

date
Wed, 16 Oct 2019 21:55:15 GMT
via
1.1 a251e31740a6e166e8fdccf296c41645.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
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cf-ray
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x-cache
Hit from cloudfront
status
200
x-amz-replication-status
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content-encoding
br
last-modified
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server
cloudflare
etag
W/"c7e3582e33ff653f3eb6b0b5068c6425"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
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cache-control
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access-control-allow-credentials
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x-amz-cf-pop
IAD89-C1
content-type
application/javascript; charset=utf-8
x-amz-cf-id
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8 KB
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Script
General
Full URL
https://www.challengerinc.com/hs/hsstatic/AsyncSupport/static-1.64/js/comment_listing_asset.js
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
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Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

date
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via
1.1 f2c051917a765f1d1a1cd2ce1622adb9.cloudfront.net (CloudFront)
cf-cache-status
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x-amz-cf-pop
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cf-ray
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x-cache
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status
200
x-amz-replication-status
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content-encoding
br
last-modified
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server
cloudflare
etag
W/"556ce6dfa7bd54d0e05bfefc6ea807ed"
expect-ct
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vary
Accept-Encoding
x-amz-version-id
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cache-control
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access-control-allow-credentials
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content-type
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x-amz-cf-id
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419 KB
106 KB
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General
Full URL
https://www.challengerinc.com/_hcms/forms/v2.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software
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Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
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User-Agent
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Response headers

date
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via
1.1 ab2f63669c9809614cbcf54bfba8ee06.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
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cf-ray
526d46a88cb2cbb4-VIE
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
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content-encoding
br
last-modified
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server
cloudflare
etag
W/"cdb08be2f42b5c4bc4268e4467821e4f"
expect-ct
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vary
Accept-Encoding
x-amz-version-id
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cache-control
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x-amz-cf-pop
IAD89-C2
content-type
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x-amz-cf-id
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94 KB
32 KB
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General
Full URL
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Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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Response headers

date
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via
1.1 c1802b2f6f4e591b6df12b5a8a9876a7.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
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cf-ray
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x-cache
Hit from cloudfront
status
200
content-encoding
br
last-modified
Thu, 08 Jan 2015 18:08:00 GMT
server
cloudflare
etag
W/"5790ead7ad3ba27397aedfa3d263b867"
expect-ct
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vary
Accept-Encoding
x-amz-version-id
null
cache-control
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x-amz-cf-pop
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content-type
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Stylesheet
General
Full URL
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Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Request headers

Sec-Fetch-Mode
no-cors
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Response headers

date
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via
1.1 c242c974a465288488c7876cabca7752.cloudfront.net (CloudFront)
cf-cache-status
MISS
x-amz-cf-pop
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cf-ray
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x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-encoding
br
last-modified
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server
cloudflare
etag
W/"bff3608e1efab0c0b3f7a0eb6c143971"
expect-ct
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vary
Accept-Encoding
x-amz-version-id
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cache-control
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Stylesheet
General
Full URL
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Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
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TLS 1.3, , AES_128_GCM
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2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

date
Wed, 16 Oct 2019 21:55:15 GMT
via
1.1 a01b7aca64c6d4b437b814f64422d6c8.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
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age
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edge-cache-tag
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x-cache
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x-hs-cf-lambda
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content-encoding
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x-amz-request-id
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x-amz-id-2
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server
cloudflare
etag
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expect-ct
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vary
Accept-Encoding
content-type
text/css
cache-control
s-maxage=1209600, max-age=1209600
x-amz-version-id
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55 KB
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General
Full URL
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Requested by
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URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
HTTP/1.1
Security
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Server
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

Date
Wed, 16 Oct 2019 21:55:15 GMT
Content-Encoding
gzip
X-CDN-CLIENT-IP-VERSION
IPV6
X-CDN
ECST
X-Cache
HIT
X-CDN-Proto
HTTP1
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X-LI-UUID
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Server
ECAcc (frc/8F0A)
Last-Modified
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X-Li-Pop
prod-ech2
Vary
Accept-Encoding
Content-Type
text/javascript; charset=UTF-8
Cache-Control
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Accept-Ranges
bytes
X-LI-Proto
http/1.1
X-Li-Fabric
prod-lva1
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2 KB
Stylesheet
General
Full URL
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Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
cf-cache-status
HIT
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x-amz-meta-md5-hash
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server
cloudflare
etag
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content-encoding
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server
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vary
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Response headers

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vary
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Response headers

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server
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server
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Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 6efe5b6e0a48bab07dc8cc99f7fb58ff.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
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age
130223
edge-cache-tag
F-6785286845,FD-6778095943,P-4808822,FLS-ALL
status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
br
x-amz-request-id
4A9169BD94A97422
x-amz-id-2
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last-modified
Fri, 14 Dec 2018 06:13:41 GMT
server
cloudflare
etag
W/"46ead234fd911332d37ec2b560c389d5"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
s-maxage=1209600, max-age=1209600
x-amz-version-id
esQQIj64Qn0_4AwRtK5H8.eEfbuTitB.
x-amz-cf-pop
VIE50-C1
cf-ray
526d46abde0ecbb4-VIE
x-amz-cf-id
JKKdhSddwl3E2XM6mdyysnxIqSTCFShCsfnOx_gKTEw0dcaEOrMv7Q==
linkedin-bd0e9e7a34.svg
www.challengerinc.com/hubfs/Challenger_December2018/images/
2 KB
1 KB
Image
General
Full URL
https://www.challengerinc.com/hubfs/Challenger_December2018/images/linkedin-bd0e9e7a34.svg
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 a762a18013f9001899b8661c107aa762.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
F-6775064968,FD-6778095943,P-4808822,FLS-ALL
age
10
edge-cache-tag
F-6775064968,FD-6778095943,P-4808822,FLS-ALL
status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
br
x-amz-request-id
CFE37650F0E0E72B
x-amz-id-2
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last-modified
Thu, 13 Dec 2018 12:25:29 GMT
server
cloudflare
etag
W/"bd0e9e7a34953f905fca6b040d3751d7"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
s-maxage=1209600, max-age=1209600
x-amz-version-id
vHxpFONljP_gN5LtHT54nYxQvrjzYLAp
x-amz-cf-pop
PRG50
cf-ray
526d46abde0fcbb4-VIE
x-amz-cf-id
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twitter-3c1d1a99eb.svg
www.challengerinc.com/hubfs/Challenger_December2018/images/
2 KB
1 KB
Image
General
Full URL
https://www.challengerinc.com/hubfs/Challenger_December2018/images/twitter-3c1d1a99eb.svg
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 cc6cd0f2b9d4d88785ea5a737059a4ff.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
F-6775108848,FD-6778095943,P-4808822,FLS-ALL
age
10
edge-cache-tag
F-6775108848,FD-6778095943,P-4808822,FLS-ALL
status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
br
x-amz-request-id
14EDFEAF88C62C44
x-amz-id-2
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last-modified
Thu, 13 Dec 2018 12:25:29 GMT
server
cloudflare
etag
W/"3c1d1a99ebfc9954ea6827df23525ff1"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
s-maxage=1209600, max-age=1209600
x-amz-version-id
YJ4Y5Tl9aoUNMMk9tzns0nnqEAoGnE3u
x-amz-cf-pop
VIE50-C1
cf-ray
526d46abde10cbb4-VIE
x-amz-cf-id
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instagram-9f37d5e27b.svg
www.challengerinc.com/hubfs/Challenger_December2018/images/
4 KB
2 KB
Image
General
Full URL
https://www.challengerinc.com/hubfs/Challenger_December2018/images/instagram-9f37d5e27b.svg
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
d0401485188ea781500d0427f8cf30210b96cd7da6327af17ce2d00629c2c251

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 8041ecf6e768a41bc9c64e0c75dc923d.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
F-6775064969,FD-6778095943,P-4808822,FLS-ALL
age
130223
edge-cache-tag
F-6775064969,FD-6778095943,P-4808822,FLS-ALL
status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
br
x-amz-request-id
484D5C6B57FF205A
x-amz-id-2
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last-modified
Thu, 13 Dec 2018 12:25:29 GMT
server
cloudflare
etag
W/"9f37d5e27bdc9c36939b8a9065e4aa6f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
s-maxage=1209600, max-age=1209600
x-amz-version-id
GQ3RMEcYnreMD2iDJdGXREm7JdaMeGv9
x-amz-cf-pop
VIE50-C1
cf-ray
526d46abde11cbb4-VIE
x-amz-cf-id
qFEtGaBMijJ6ux8uDVbzboS2cCmzLCUDUoXXtfvU64i-50RYbwvUFA==
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www.challengerinc.com/hs-fs/hub/4808822/hub_generated/template_assets/6763976304/1569815103197/Challenger_December2018_Theme/Coded_Files/
4 KB
1 KB
Script
General
Full URL
https://www.challengerinc.com/hs-fs/hub/4808822/hub_generated/template_assets/6763976304/1569815103197/Challenger_December2018_Theme/Coded_Files/Challenger_December2018-main.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
content-encoding
br
cf-cache-status
HIT
age
10
cf-ray
526d46a8fdbacbb4-VIE
status
200
x-amz-request-id
3CBDCFCB2D3AE51D
x-amz-id-2
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last-modified
Mon, 30 Sep 2019 03:45:04 GMT
server
cloudflare
etag
W/"77cbdf9b9cb9ab5eba2945ba0ff421a8"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
uUbIf8._LMcyBL9QMpnksZxE4kG1nnIC
cache-control
s-maxage=31536000, max-age=31536000
access-control-allow-credentials
false
content-type
application/javascript; charset=utf-8
wow.min.js
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8 KB
3 KB
Script
General
Full URL
https://www.challengerinc.com/hubfs/Challenger_December2018/js/wow.min.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 108e63109879954f4e720db50559f788.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
F-6806142155,FD-6778095948,P-4808822,FLS-ALL
age
130223
edge-cache-tag
F-6806142155,FD-6778095948,P-4808822,FLS-ALL
status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
br
x-amz-request-id
77A1E92BF679013B
x-amz-id-2
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last-modified
Mon, 17 Dec 2018 10:27:37 GMT
server
cloudflare
etag
W/"1e9116fe65d2344b4689a5eba2447462"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
s-maxage=1209600, max-age=1209600
x-amz-version-id
.7tJvzueXhq.mhUAiHRZXLXqntKB4FKF
x-amz-cf-pop
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cf-ray
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x-amz-cf-id
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196 B
350 B
Script
General
Full URL
https://www.challengerinc.com/hs-fs/hub/4808822/hub_generated/module_assets/1545043058816/module_6787992366.min.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
8d8a71904da9559dc5fe0eeea3aa4a3658db57f7d7aa9990200b98548b8fc2e8

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
content-encoding
br
cf-cache-status
HIT
age
10
cf-ray
526d46a97eddcbb4-VIE
status
200
x-amz-request-id
B4E4CF75ADB722A6
x-amz-id-2
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last-modified
Mon, 17 Dec 2018 10:37:39 GMT
server
cloudflare
etag
W/"722b89707927515ab69049bd8b8abc72"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
LOXzRXup.FfI.5YOH8DZo1Y8UA5MTbFw
cache-control
s-maxage=31536000, max-age=31536000
access-control-allow-credentials
false
content-type
application/javascript; charset=utf-8
4808822.js
www.challengerinc.com/hs/scriptloader/
793 B
521 B
Script
General
Full URL
https://www.challengerinc.com/hs/scriptloader/4808822.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
content-encoding
br
cf-cache-status
HIT
age
10
cf-polished
origSize=990
status
200
cf-bgj
minify
server
cloudflare
x-trace
2BD3CC6CE47F39C3996C8BC1927E3148480C42FE60000000000000000000
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
cache-control
public, max-age=60
access-control-allow-credentials
false
cf-ray
526d46abde13cbb4-VIE
expires
Wed, 16 Oct 2019 21:56:06 GMT
analytics.js
www.google-analytics.com/
43 KB
17 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
dbb67c620eaabf6679a314db18d3ae43037aef71ab27422e6feec08ee987cc0a
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 19 Aug 2019 17:22:41 GMT
server
Golfe2
age
66
date
Wed, 16 Oct 2019 21:54:10 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
alt-svc
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content-length
17803
expires
Wed, 16 Oct 2019 23:54:10 GMT
gtm.js
www.googletagmanager.com/
59 KB
21 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-M676BJB
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
X-Xss-Protection 0

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
content-encoding
br
last-modified
Wed, 16 Oct 2019 21:00:00 GMT
server
Google Tag Manager
access-control-allow-headers
Cache-Control
status
200
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
http://www.googletagmanager.com
cache-control
private, max-age=900
access-control-allow-credentials
true
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
21540
x-xss-protection
0
expires
Wed, 16 Oct 2019 21:55:16 GMT
mk6kpyvm3zxy.js
js.driftt.com/include/1571263200000/
133 KB
44 KB
Script
General
Full URL
https://js.driftt.com/include/1571263200000/mk6kpyvm3zxy.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
143.204.101.60 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
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Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
x-amz-cf-pop
FRA50-C1
x-amz-server-side-encryption
AES256
x-cache
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status
200
access-control-allow-origin
*
last-modified
Wed, 16 Oct 2019 17:34:48 GMT
server
nginx
date
Wed, 16 Oct 2019 21:55:16 GMT
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
content-type
application/javascript; charset=utf-8
via
1.1 a09186728c1bcdf0a561aedd92656804.cloudfront.net (CloudFront)
cache-control
max-age=10
access-control-allow-credentials
true
access-control-allow-headers
DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id
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Full URL
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Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 268e90ae253be7ec470e142e3f7c5ba0.cloudfront.net (CloudFront)
cf-cache-status
MISS
x-amz-meta-cache-tag
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x-amz-request-id
4837A750A6C2D452
edge-cache-tag
F-6847408837,FD-6778095943,P-4808822,FLS-ALL
status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
gzip
content-type
image/svg+xml
x-amz-id-2
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Fri, 21 Dec 2018 05:18:43 GMT
server
cloudflare
etag
W/"23599a3b31eb8c681d1e32e8616b3288"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
uyHB4hfzwZ2XZ2dr62HERxlJCJoDd0dn
access-control-allow-origin
*
cache-control
s-maxage=1209600, max-age=1209600
x-amz-cf-pop
PRG50
cf-ray
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x-amz-cf-id
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Font
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Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
cors
Referer
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Origin
https://www.challengerinc.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 89325178f4430fe7d65a260b33ed0234.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
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age
130223
cf-ray
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edge-cache-tag
F-6847362040,FD-6778095945,P-4808822,FLS-ALL
status
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content-length
38904
x-cache
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x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
x-amz-request-id
E25B522AFFB7921F
x-amz-id-2
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last-modified
Fri, 21 Dec 2018 05:12:05 GMT
server
cloudflare
etag
"e22cb70d442fb9246da552d21861a591"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
t.4pTUYcN5ULlc2CevXiki49V_wW3aHo
access-control-allow-origin
*
cache-control
s-maxage=1209600, max-age=1209600
x-amz-cf-pop
VIE50-C1
accept-ranges
bytes
content-type
application/font-woff2
x-amz-cf-id
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35 KB
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General
Full URL
https://cdn2.hubspot.net/hubfs/4808822/Challenger_December2018/fonts/Graphik-Regular.woff2
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Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
cors
Referer
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Origin
https://www.challengerinc.com
User-Agent
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Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 df86e917220bc08caa68b0eb8ddabe91.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
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cf-ray
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edge-cache-tag
F-6847408727,FD-6778095945,P-4808822,FLS-ALL
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x-cache
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x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-length
35728
x-amz-id-2
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last-modified
Fri, 21 Dec 2018 05:12:05 GMT
server
cloudflare
etag
"3dfe1f5188031ca0e5eed449615bd929"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
xrTE4hM1hChInSx6hzY.ZpRus_8OY6wA
access-control-allow-origin
*
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x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
content-type
application/font-woff2
x-amz-cf-id
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55 KB
55 KB
Font
General
Full URL
https://cdn2.hubspot.net/hubfs/4808822/Challenger_December2018/fonts/LyonText-Regular.woff2
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
cors
Referer
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Origin
https://www.challengerinc.com
User-Agent
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Response headers

date
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via
1.1 93f2a781416975f99355acc4c81d60d2.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
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cf-ray
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edge-cache-tag
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200
content-length
55856
x-cache
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x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
x-amz-request-id
F298BB7E66983A7C
x-amz-id-2
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server
cloudflare
etag
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expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
lQQX04C173EEo8zXsw3UWV89cF1Rn_1H
access-control-allow-origin
*
cache-control
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x-amz-cf-pop
VIE50-C1
accept-ranges
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content-type
application/font-woff2
x-amz-cf-id
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62 KB
Font
General
Full URL
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Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
cors
Referer
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Origin
https://www.challengerinc.com
User-Agent
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Response headers

date
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via
1.1 40e8cff7eb9a18d9e3d7f191f1493514.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
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cf-ray
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edge-cache-tag
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x-cache
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x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
x-amz-request-id
508FCC0CBD40FE5A
x-amz-id-2
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Fri, 21 Dec 2018 05:12:05 GMT
server
cloudflare
etag
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expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
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access-control-allow-origin
*
cache-control
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x-amz-cf-pop
VIE50-C1
accept-ranges
bytes
content-type
application/font-woff2
x-amz-cf-id
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2 KB
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General
Full URL
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Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
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Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 f78fee2989d34e40cb45ddfbcb9ba346.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
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age
10
edge-cache-tag
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status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
gzip
content-type
image/svg+xml
x-amz-request-id
F90F3BF63B074D5D
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server
cloudflare
etag
W/"2930051a4ddb931ccdb82701ebbf6390"
expect-ct
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vary
Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
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access-control-allow-origin
*
cache-control
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x-amz-cf-pop
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cf-ray
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x-amz-cf-id
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ga-audiences
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42 B
109 B
Image
General
Full URL
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Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:821::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
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User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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cache-control
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content-type
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alt-svc
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content-length
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x-xss-protection
0
expires
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Redirect headers

pragma
no-cache
date
Wed, 16 Oct 2019 21:55:16 GMT
x-content-type-options
nosniff
server
cafe
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
302
content-type
text/html; charset=UTF-8
location
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cache-control
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timing-allow-origin
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alt-svc
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content-length
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x-xss-protection
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expires
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General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
b428cffd1904cddca9de5659a6edc567693a9e0d4ca6df03b1ba08a523c422a4
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
MISS
server
cloudflare
x-trace
2BE6EE04E691C103732F21F86ECC8C08B573B044B3000000000000000000
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
status
200
cache-control
max-age=0, no-cache, no-store
access-control-allow-credentials
false
content-disposition
attachment; filename=no-rfd.txt
cf-ray
526d46ac5fa8cbb4-VIE
timings.gif
forms.hsforms.com/embed/v3/
35 B
486 B
Image
General
Full URL
https://forms.hsforms.com/embed/v3/timings.gif?key=embed-script&valueInMs=21.7250008136034
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:5605 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-trace
2B9648F67AE96D54035C537D5E27DA0FF2F02C8FEE000000000000000000
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/gif
status
200
cache-control
max-age=0, no-cache, no-store
access-control-allow-credentials
false
strict-transport-security
max-age=31536000; includeSubDomains; preload
accept-ranges
bytes
cf-ray
526d46ac9b968c80-VIE
content-length
35
e3ba2000-3eb7-493f-b5b8-1c74677e138d
www.challengerinc.com/_hcms/forms/embed/v3/form/4808822/
19 KB
4 KB
Script
General
Full URL
https://www.challengerinc.com/_hcms/forms/embed/v3/form/4808822/e3ba2000-3eb7-493f-b5b8-1c74677e138d?callback=hs_reqwest_1&hutk=
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/_hcms/forms/v2.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
f3be27839d4c56232779456d74935708aefab71a5461cd4cafa9a9e35f437005
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
MISS
server
cloudflare
x-trace
2B1A323D04DB9D943216994F11523090C8670BF13D000000000000000000
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
status
200
cache-control
max-age=0, no-cache, no-store
access-control-allow-credentials
false
content-disposition
attachment; filename=no-rfd.txt
cf-ray
526d46aca857cbb4-VIE
all.js
connect.facebook.net/en_GB/
3 KB
2 KB
Script
General
Full URL
https://connect.facebook.net/en_GB/all.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f02d:12:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software
/
Resource Hash
14c2fa4fbbe0ea2a903064e7e4399d1c5117ba596cdabb99724d8cbaf601d064
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
content-md5
crti9Ih4/6I56+CJ8agnNg==
status
200
content-length
1778
etag
"8870c9ccf5eb1a2febda96c1ea8f4370"
x-fb-debug
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x-fb-trip-id
997090344
x-fb-content-md5
c5d9dde495d1354352acec23678f3e67
x-frame-options
DENY
date
Wed, 16 Oct 2019 21:55:16 GMT
vary
Accept-Encoding
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-FB-Content-MD5
cache-control
public,max-age=1200,stale-while-revalidate=3600
timing-allow-origin
*
expires
Wed, 16 Oct 2019 22:10:53 GMT
widgets.js
platform.twitter.com/
95 KB
29 KB
Script
General
Full URL
https://platform.twitter.com/widgets.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US),
Reverse DNS
Software
ECS (fcn/40DF) /
Resource Hash
90476f48e0b8a9f9c5c11fd16f13fc6a8772fe281d12c8e63153a6f948cdd348

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Wed, 16 Oct 2019 21:55:16 GMT
Content-Encoding
gzip
Last-Modified
Wed, 02 Oct 2019 20:25:42 GMT
Server
ECS (fcn/40DF)
Etag
"1d8d0709ed691e2bc0472dbfc17c8abd+gzip"
Vary
Accept-Encoding
Access-Control-Allow-Methods
GET
P3P
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Access-Control-Allow-Origin
*
Access-Control-Max-Age
3000
Cache-Control
public, max-age=1800
X-Cache
HIT
Content-Type
application/javascript; charset=utf-8
Content-Length
28700
Menu-707c594a65.svg
cdn2.hubspot.net/hubfs/4808822/Challenger_November2018%20Theme/Images/
914 B
881 B
Image
General
Full URL
https://cdn2.hubspot.net/hubfs/4808822/Challenger_November2018%20Theme/Images/Menu-707c594a65.svg
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
d6775703643ffa43285deba0d6ba899728bf44801a951e4206173c0e7be0bbf7

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 9c157874a076ffdde5f5a44c4371f3a1.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
F-6520815245,FD-6518132698,P-4808822,FLS-ALL
age
10
edge-cache-tag
F-6520815245,FD-6518132698,P-4808822,FLS-ALL
status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
gzip
content-type
image/svg+xml
x-amz-request-id
B1CEE668F923BCD2
x-amz-id-2
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last-modified
Wed, 14 Nov 2018 04:46:46 GMT
server
cloudflare
etag
W/"707c594a6549b66cb32b1076e2a419f1"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
26p5.vLSd2Z1GiHp83f_T2BulwusMoHZ
access-control-allow-origin
*
cache-control
s-maxage=1209600, max-age=1209600
x-amz-cf-pop
VIE50-C1
cf-ray
526d46acbeae5940-VIE
x-amz-cf-id
kAUnmqazfRqISIbL4wIKrzogVo_XyvmXHj7ayJIek9ugEw_33QCCqA==
noun_Close_659804-2b0c89c1fc.svg
cdn2.hubspot.net/hubfs/4808822/Challenger_November2018%20Theme/Images/
1 KB
957 B
Image
General
Full URL
https://cdn2.hubspot.net/hubfs/4808822/Challenger_November2018%20Theme/Images/noun_Close_659804-2b0c89c1fc.svg
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:f1cc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
a53ab8a681ee4c3ae7205920989a6b31e0aa8a486a71686157fef8947f64dd66

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 a776ddd883fba0ca203b52822fb50572.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-meta-cache-tag
F-6517781313,FD-6518132698,P-4808822,FLS-ALL
age
10
edge-cache-tag
F-6517781313,FD-6518132698,P-4808822,FLS-ALL
status
200
x-cache
Miss from cloudfront
x-hs-cf-lambda
us-east-1.setCacheTagHeaders 43
content-encoding
gzip
content-type
image/svg+xml
x-amz-request-id
7406AAC1F62533DC
x-amz-id-2
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last-modified
Wed, 14 Nov 2018 04:46:46 GMT
server
cloudflare
etag
W/"2b0c89c1fc8d250d0f2a098c79d6654f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET
x-amz-version-id
gZPzpup4R6D4a7lz48bud3ya91agQfLa
access-control-allow-origin
*
cache-control
s-maxage=1209600, max-age=1209600
x-amz-cf-pop
VIE50-C1
cf-ray
526d46acbeaf5940-VIE
x-amz-cf-id
7WqGPC2Ppm2gQPQIKCUbGR34aqvzGKb3biDKUjekZSz7Tn1TZdstoA==
public
api.hubapi.com/comments/v3/comments/thread/
76 B
512 B
Script
General
Full URL
https://api.hubapi.com/comments/v3/comments/thread/public?portalId=4808822&offset=0&limit=10000&contentId=8141136922&collectionId=6047636758&callback=jsonp_1571262916587_63059
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/hs/hsstatic/AsyncSupport/static-1.64/js/comment_listing_asset.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:cccc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
5de81ffbb5535500bee40d98140c1f40f0d626ce275581e4015780ba251dd15c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
content-encoding
br
cf-cache-status
DYNAMIC
server
cloudflare
x-trace
2BD8488C0A74DD5A9127ED46EC33B2CC3240BDD980000000000000000000
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
access-control-allow-credentials
false
strict-transport-security
max-age=31536000; includeSubDomains; preload
cf-ray
526d46acea73cb9c-VIE
4808822.js
js.hs-analytics.net/analytics/1571262900000/
74 KB
25 KB
Script
General
Full URL
https://js.hs-analytics.net/analytics/1571262900000/4808822.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/hs/scriptloader/4808822.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:47b0 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
content-encoding
gzip
cf-cache-status
HIT
age
10
status
200
x-amz-request-id
D47D647D2D350CC2
x-amz-id-2
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last-modified
Wed, 16 Oct 2019 15:02:13 GMT
server
cloudflare
etag
W/"9e2276ac4f71c9e6c65313dd207880f2"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
cache-control
max-age=300, public
access-control-allow-credentials
false
x-amz-version-id
null
cf-ray
526d46acfea48c62-VIE
expires
Wed, 16 Oct 2019 22:00:06 GMT
conversations-embed.js
js.usemessages.com/
58 KB
14 KB
Script
General
Full URL
https://js.usemessages.com/conversations-embed.js
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/hs/scriptloader/4808822.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:ebcc , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date
Wed, 16 Oct 2019 21:55:16 GMT
via
1.1 d91484ed0f2bc08dc4c74b0ab1bda282.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
21
x-cache
Hit from cloudfront
status
200
x-amz-replication-status
COMPLETED
content-encoding
br
content-type
application/javascript; charset=utf-8
last-modified
Tue, 15 Oct 2019 07:51:11 GMT
server
cloudflare
etag
W/"c444e74fa9b90dac2d879ba7ca8d1aad"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
JXxCt4FzfLaae3T5M63Y8g73F3HV2_7U
cache-control
max-age=600
x-amz-cf-pop
IAD89-C2
cf-ray
526d46ad0b9d8c6e-VIE
x-amz-cf-id
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all.js
connect.facebook.net/en_GB/
186 KB
56 KB
Script
General
Full URL
https://connect.facebook.net/en_GB/all.js?hash=c5ebb51db955a9c97562dcaef2876dea&ua=modern_es6
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_GB/all.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f02d:12:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

Sec-Fetch-Mode
cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Origin
https://www.challengerinc.com
User-Agent
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Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
content-md5
dTqCb3yivRm6Ovva5rXiLA==
status
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content-length
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etag
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x-fb-debug
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x-fb-trip-id
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x-fb-content-md5
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x-frame-options
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date
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vary
Accept-Encoding
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-FB-Content-MD5
cache-control
public,max-age=31536000,stale-while-revalidate=3600,immutable
timing-allow-origin
*
expires
Thu, 15 Oct 2020 21:33:38 GMT
widget_iframe.e3a0e1b01ae601b6c9cf798a93ab7e69.html
platform.twitter.com/widgets/ Frame 682E
0
0
Document
General
Full URL
https://platform.twitter.com/widgets/widget_iframe.e3a0e1b01ae601b6c9cf798a93ab7e69.html?origin=https%3A%2F%2Fwww.challengerinc.com
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
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Software
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Resource Hash

Request headers

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Cache-Control
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Sec-Fetch-Mode
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Response headers

Content-Encoding
gzip
Access-Control-Allow-Methods
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Access-Control-Allow-Origin
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Cache-Control
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Software
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Resource Hash
Security Headers
Name Value
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Request headers

:method
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Response headers

status
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content-type
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strict-transport-security
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Request headers

Sec-Fetch-Mode
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Response headers

date
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content-encoding
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cf-cache-status
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server
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Protocol
H2
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Request headers

Sec-Fetch-Mode
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Response headers

date
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x-content-type-options
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server
GSE
x-frame-options
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Request headers

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Response headers

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cf-cache-status
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Request headers

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Response headers

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cf-cache-status
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Request headers

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Response headers

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cf-cache-status
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H2
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Request headers

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Response headers

date
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cf-cache-status
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Response headers

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200
content-type
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cache-control
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pragma
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content-encoding
gzip
cf-cache-status
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x-trace
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vary
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Reverse DNS
Software
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Resource Hash
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Security Headers
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Request headers

Sec-Fetch-Mode
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Response headers

cf-ray
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cf-cache-status
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Request headers

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Response headers

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cf-cache-status
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Security Headers
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Request headers

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User-Agent
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Response headers

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date
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cf-cache-status
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date
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date
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cf-cache-status
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x-amz-request-id
9D6BBCC405E0452D
cf-ray
526d46b10b39cbb4-VIE
status
200
content-length
45583
x-amz-id-2
gL7/ZkzNfeZSTMODz2uRsB0y+bvjGMDtxcC1XUoygGpsSrUssZemRFW/3rFKd7x4CHOifn0duG8=
last-modified
Fri, 07 Dec 2018 15:44:28 GMT
server
cloudflare
etag
"cd25132345a388f19f438d2683a77c0f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
METk03KTP5YLmtei41InbmhGt..e7_Gu
cache-control
s-maxage=31536000, max-age=31536000
access-control-allow-credentials
false
accept-ranges
bytes
content-type
image/png
ga-audiences
www.google.de/ads/
Redirect Chain
  • https://www.google-analytics.com/r/collect?v=1&_v=j79&a=1392562731&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-124671756-1&cid=1305708714.1571262916&jid=1079388228&_gid=186089835.1571262916&gjid=400601059&_v=j79&z=1544181980
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=1305708714.1571262916&jid=1079388228&_v=j79&z=1544181980
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=1305708714.1571262916&jid=1079388228&_v=j79&z=1544181980&slf_rd=1&random=2401421299
42 B
109 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=1305708714.1571262916&jid=1079388228&_v=j79&z=1544181980&slf_rd=1&random=2401421299
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:821::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 16 Oct 2019 21:55:19 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
cache-control
no-cache, no-store, must-revalidate
content-type
image/gif
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Wed, 16 Oct 2019 21:55:19 GMT
x-content-type-options
nosniff
server
cafe
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
302
content-type
text/html; charset=UTF-8
location
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=1305708714.1571262916&jid=1079388228&_v=j79&z=1544181980&slf_rd=1&random=2401421299
cache-control
no-cache, no-store, must-revalidate
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
99 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j79&a=1392562731&t=event&ni=1&_s=3&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not&dr=https%3A%2F%2Ft.yesware.com%2Ftt%2F0f56d6605a987307007696ea9fdbd3bb313e3780%2F2f3263c5ac3ec683b9a28891ba644ef5%2F25b7c77b7a7d3800659536be91f2877b%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&ec=Drift%20Widget&ea=Message%20Received&el=Playbook%20ID%3A%20757503&_u=KHBAAEAB~&jid=&gjid=&cid=1305708714.1571262916&tid=UA-124671756-1&_gid=186089835.1571262916&z=1656262177
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 11 Oct 2019 11:06:12 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
470947
status
200
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
93 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j79&a=1392562731&t=event&ni=1&_s=4&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not&dr=https%3A%2F%2Ft.yesware.com%2Ftt%2F0f56d6605a987307007696ea9fdbd3bb313e3780%2F2f3263c5ac3ec683b9a28891ba644ef5%2F25b7c77b7a7d3800659536be91f2877b%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&ec=Drift%20Widget&ea=Message%20Received&el=Playbook%20ID%3A%20757503&_u=KHBAAEAB~&jid=&gjid=&cid=1305708714.1571262916&tid=UA-124671756-1&_gid=186089835.1571262916&z=460337104
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 11 Oct 2019 11:06:12 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
470947
status
200
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
perf
www.challengerinc.com/_hcms/
2 B
374 B
XHR
General
Full URL
https://www.challengerinc.com/_hcms/perf
Requested by
Host: www.challengerinc.com
URL: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:7bb4 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
565339bc4d33d72817b583024112eb7f5cdf3e5eef0252d6ec1b9c9a94e12bb3

Request headers

Sec-Fetch-Mode
cors
Referer
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-type
application/json

Response headers

cf-ray
526d46c25ee7cbb4-VIE
date
Wed, 16 Oct 2019 21:55:20 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-trace
2B7792C0FFC7B284D0A5E4DC496B5B76D521358836000000000000000000
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/plain; charset=utf-8
status
200
access-control-allow-credentials
false
accept-ranges
bytes
x-robots-tag
none
content-length
2

Verdicts & Comments Add Verdict or Comment

79 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate function| $ function| jQuery function| hsjQuery string| GoogleAnalyticsObject function| ga object| dataLayer function| drift function| driftt object| __core-js_shared__ object| Sslac object| IN object| _hsq object| hbspt object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| google_tag_manager function| hs_i18n_log function| hs_i18n_substituteStrings function| hs_i18n_insertPlaceholders function| hs_i18n_getMessage object| hsCommentListing function| hsPopulateCommentsFeed function| hsPopulateCommentFormOnFormReady function| hsPopulateCommentFormOnFormSubmitted function| hsPopulateCommentFormGetExtraMetaDataBeforeSubmit function| hsOnReadyPopulateCommentsFeed object| globalRoot function| hns object| hubspot object| __hsRoot object| hspreserve undefined| React undefined| reqwest function| OutpostErrorReporter undefined| Pikaday function| hns2 function| hmerge undefined| I18n undefined| ReactDOM undefined| require undefined| requirejs undefined| define undefined| exports undefined| module undefined| bootstrap object| HSFR function| hs_reqwest_0 function| WOW undefined| module_4461349 function| i18n_getmessage function| i18n_getlanguage object| options function| hs_reqwest_1 object| hsVars function| jsonp_1571262916587_63059 object| FB boolean| __DRIFTT_WIDGET_INCLUDED__ boolean| __DRIFTT_SHOW_WIDGET_ON_BOOT__ object| __twttrll object| twttr object| __twttr object| _paq boolean| _hstc_loaded boolean| hubspot_live_messages_running object| HubSpotConversations function| hsRecaptchaLoadCallback number| RECAPTCHA_INTERVAL object| ___grecaptcha_cfg object| grecaptcha boolean| __google_recaptcha_client object| recaptcha object| closure_lm_760090 boolean| _hstc_ran string| __hsUserToken number| expireDateTime

10 Cookies

Domain/Path Name / Value
.challengerinc.com/ Name: __hssrc
Value: 1
.challengerinc.com/ Name: hubspotutk
Value: bc397aa7edae49e432ba23e4350fe046
.challengerinc.com/ Name: __hssc
Value: 168260734.1.1571262917059
www.challengerinc.com/ Name: driftt_aid
Value: 2f7714b7-c682-4910-ad8a-1f26f06274fd
.challengerinc.com/ Name: __hstc
Value: 168260734.bc397aa7edae49e432ba23e4350fe046.1571262917059.1571262917059.1571262917059.1
.www.challengerinc.com/ Name: __cfruid
Value: 1f787663a1e770d02820b57438c2436735b988c9-1571262916
.challengerinc.com/ Name: _ga
Value: GA1.2.1305708714.1571262916
.challengerinc.com/ Name: _gat
Value: 1
.challengerinc.com/ Name: _gid
Value: GA1.2.186089835.1571262916
.www.challengerinc.com/ Name: __cfduid
Value: d473d1c9fa461b6877dff091a15fd79f61571262915

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.hubapi.com
api.hubspot.com
bam.nr-data.net
cdn2.hubspot.net
connect.facebook.net
forms.hsforms.com
js-agent.newrelic.com
js.driftt.com
js.hs-analytics.net
js.usemessages.com
no-cache.hubspot.com
platform.linkedin.com
platform.twitter.com
staticxx.facebook.com
stats.g.doubleclick.net
t.yesware.com
track.hubspot.com
www.challengerinc.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.gstatic.com
143.204.101.60
151.101.14.110
162.247.242.19
23.21.68.200
2606:2800:133:7403:4a68:7eff:710b:1ddf
2606:2800:234:59:254c:406:2366:268c
2606:4700::6810:5605
2606:4700::6810:f905
2606:4700::6810:fb05
2606:4700::6811:47b0
2606:4700::6811:7bb4
2606:4700::6811:cccc
2606:4700::6811:ebcc
2606:4700::6811:f1cc
2a00:1450:4001:800::2004
2a00:1450:4001:80b::200e
2a00:1450:4001:817::2003
2a00:1450:4001:81a::2008
2a00:1450:4001:821::2003
2a00:1450:400c:c00::9c
2a03:2880:f02d:12:face:b00c:0:3
09f439b49fd8ccd1abd10c152ca30c78bb690ecd5f0e556eb01a08f352a14158
0e1aaae49420d5b1666365825fbed9ffb114c43b8f9a51de1e0633f6c93b3b10
0e7b183f6344bf610fc3c7d82f094cd0561f52568b8a078dcbfb261b9d8a404f
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25ad6c287b7f3b6d8201224092eafd09d41349cdeefb47f6e099b1069b015b27
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341a4d40ad1b2560db940f906716d0e9539d4c0785399d7e0348fd0d3af00170
4713900ac659d1738daff73e4af610c1654d11463f83850327420e95fa23a8e1
4bcb051edd52ea0e431cd13fba90fbe8e1be661ff78171d51025c7e4c1c23723
4e8dc3a9285bdb30499744e0e03488f3fb4c0ed6eabe8c6197e64b64ec7e4d63
55ca0f907f68f901db259ac13a959bbefcd09898c8d8def06c5c50e5d89d88f0
565339bc4d33d72817b583024112eb7f5cdf3e5eef0252d6ec1b9c9a94e12bb3
5de81ffbb5535500bee40d98140c1f40f0d626ce275581e4015780ba251dd15c
6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992
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f3be27839d4c56232779456d74935708aefab71a5461cd4cafa9a9e35f437005
f5daf8711147101df02d38e0f6fc7e06f8a2cf420d3748841d054e1f833be6b3