URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign...
Submission: On July 07 via manual from SG — Scanned from SG

Summary

This website contacted 22 IPs in 3 countries across 16 domains to perform 105 HTTP transactions. The main IP is 141.193.213.21, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 401606.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
50 141.193.213.21 209242 (CLOUDFLAR...)
7 2404:6800:400... 15169 (GOOGLE)
2 138.199.46.68 60068 (CDN77 ^_^)
1 151.101.1.229 54113 (FASTLY)
1 18.172.226.5 16509 (AMAZON-02)
3 2404:6800:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:257... 16509 (AMAZON-02)
2 2404:6800:400... 15169 (GOOGLE)
9 2404:6800:400... 15169 (GOOGLE)
1 2404:6800:400... 15169 (GOOGLE)
7 2404:6800:400... 15169 (GOOGLE)
3 2404:6800:400... 15169 (GOOGLE)
2 2404:6800:400... 15169 (GOOGLE)
1 18.172.213.37 16509 (AMAZON-02)
6 2404:6800:400... 15169 (GOOGLE)
2 2403:e800:e80... 4637 (ASN-TELST...)
1 2400:52e0:150... 200325 (BUNNYCDN)
1 2600:9000:256... 16509 (AMAZON-02)
4 4 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
105 22
Apex Domain
Subdomains
Transfer
51 egain.com
www.egain.com — Cisco Umbrella Rank: 401606
hd.egain.com
559 KB
9 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 63
21 KB
8 gstatic.com
fonts.gstatic.com
www.gstatic.com
638 KB
7 google.com
www.google.com — Cisco Umbrella Rank: 10
31 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 79
428 KB
5 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 414
www.linkedin.com — Cisco Umbrella Rank: 544
px4.ads.linkedin.com — Cisco Umbrella Rank: 6544
5 KB
3 google.com.sg
www.google.com.sg — Cisco Umbrella Rank: 11594
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 57
stats.g.doubleclick.net — Cisco Umbrella Rank: 130
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 390
13 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 88
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 26205
key-cdn.printfriendly.com — Cisco Umbrella Rank: 26898
18 KB
2 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 914
6 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 15450
tr.lfeeder.com — Cisco Umbrella Rank: 27253
11 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1031
376 B
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4985
3 KB
1 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 368
22 KB
105 16
Domain Requested by
50 www.egain.com www.egain.com
9 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
www.egain.com
7 www.google.com www.egain.com
www.gstatic.com
www.google.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 www.gstatic.com www.google.com
www.gstatic.com
3 px.ads.linkedin.com 3 redirects
3 www.google.com.sg www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
3 fonts.googleapis.com www.egain.com
2 snap.licdn.com www.egain.com
snap.licdn.com
2 stats.g.doubleclick.net www.google-analytics.com
2 fonts.gstatic.com fonts.googleapis.com
www.google.com
2 cdn.printfriendly.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 tr.lfeeder.com www.egain.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
1 hd.egain.com www.egain.com
1 cdn.jsdelivr.net www.egain.com
105 23
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
cdn.printfriendly.com
R3
2023-06-12 -
2023-09-10
3 months crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2022 Q4
2022-12-23 -
2024-01-24
a year crt.sh
hd.egain.com
Amazon RSA 2048 M01
2023-02-22 -
2024-02-08
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2023-04-04 -
2024-04-03
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2023-02-16 -
2023-08-16
6 months crt.sh
*.lfeeder.com
Amazon RSA 2048 M01
2023-03-22 -
2024-04-19
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
www.google.com
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
*.google.com.sg
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
*.google.com
GTS CA 1C3
2023-06-19 -
2023-09-11
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
key-cdn.printfriendly.com
R3
2023-06-12 -
2023-09-10
3 months crt.sh
linkedin.oribi.io
Amazon RSA 2048 M01
2023-06-08 -
2024-07-07
a year crt.sh

This page contains 3 frames:

Primary Page: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Frame ID: 438969EADC99BF015FABE9FABCAF8C8F
Requests: 96 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&size=normal&cb=abk65t8tz286
Frame ID: 55F0DA2ABAA5E3FF05B368AF81C534FF
Requests: 8 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/bframe?hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Frame ID: 3708EECBABD0622BD7BDCB512ECFE713
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Digital Customer Service | Best Practices | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • /flickity(?:\.pkgd)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

105
Requests

99 %
HTTPS

73 %
IPv6

16
Domains

23
Subdomains

22
IPs

3
Countries

1756 kB
Transfer

4569 kB
Size

26
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 100
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316 HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&cookiesTest=true HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1688733919627%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigital-customer-service-best-practices%252F%253Futm_source%253D1on1%2526utm_medium%253Dcorporate-email%2526utm_campaign%253Ddigital3_na%2526uid%253D96007dc6-8887-eb11-b1ad-000d3a1b1316%26cookiesTest%3Dtrue%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&cookiesTest=true&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&cookiesTest=true&liSync=true&e_ipv6=AQKFLIF8K3sOKgAAAYkwYqyRZhUkvNOAWLSYjpxfEFWwLcXtgAr5ifzYDe33EvfHArcRg7moeaw

105 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/digital-customer-service-best-practices/
195 KB
41 KB
Document
General
Full URL
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
df7027590dac8ca7eab6ac1eea6187a8bd073a47b94d82f8546f97559bb83e71
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
accept-language
zh-SG,zh;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400
cache-control
max-age=43200, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
7e302f067f064c41-SIN
content-encoding
br
content-type
text/html; charset=UTF-8
date
Fri, 07 Jul 2023 12:45:18 GMT
link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/23396>; rel="alternate"; type="application/json" <https://www.egain.com/?p=23396>; rel=shortlink
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy
origin
server
cloudflare
strict-transport-security
max-age=63072000
vary
Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-pass-why
custom-args
x-powered-by
WP Engine
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
129790
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 20 May 2023 02:25:58 GMT
server
cloudflare
etag
W/"64682fb6-131e"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7e302f0dcc924c41-SIN
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
843 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
32568
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 20 May 2023 02:25:58 GMT
server
cloudflare
etag
W/"64682fb6-a6b"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7e302f0dcc944c41-SIN
style.css
www.egain.com/egain/
0
236 B
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
358148
x-powered-by
WP Engine
content-encoding
br
x-cache
HIT: 131
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7e302f0dcc974c41-SIN
expires
Fri, 28 Jun 2024 06:01:52 GMT
style.css
www.egain.com/egain-child/
1 B
137 B
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
371381
x-powered-by
WP Engine
x-cache
HIT: 125
alt-svc
h3=":443"; ma=86400
content-length
1
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:16:32 GMT
server
cloudflare
vary
Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
7e302f0dcc984c41-SIN
expires
Fri, 28 Jun 2024 06:00:01 GMT
all.min.css
www.egain.com/egain/assets/fonts/fontawesome/css/
58 KB
13 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
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TLS 1.3, , AES_128_GCM
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141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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accept-language
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date
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strict-transport-security
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cf-ray
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simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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date
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strict-transport-security
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cf-ray
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style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
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cloudflare /
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accept-language
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Response headers

date
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strict-transport-security
max-age=63072000
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server
cloudflare
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cf-ray
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23b5fb9d1245fa0256d87544d30cdf33.css
www.egain.com/egain-media/oceanwp-webfonts-css/
3 KB
429 B
Stylesheet
General
Full URL
https://www.egain.com/egain-media/oceanwp-webfonts-css/23b5fb9d1245fa0256d87544d30cdf33.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
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TLS 1.3, , AES_128_GCM
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141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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cloudflare /
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accept-language
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date
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strict-transport-security
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server
cloudflare
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cf-ray
7e302f0dcc9e4c41-SIN
style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
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cloudflare /
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accept-language
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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vary
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cf-ray
7e302f0dcca14c41-SIN
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/
10 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
7e302f0dcca24c41-SIN
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
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141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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cloudflare /
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accept-language
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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vary
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cf-ray
7e302f0ddca34c41-SIN
custom.min.css
www.egain.com/egain-child/css/
86 KB
14 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
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TLS 1.3, , AES_128_GCM
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141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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cloudflare /
Resource Hash
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Security Headers
Name Value
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accept-language
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Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
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content-encoding
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server
cloudflare
etag
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cf-ray
7e302f0ddca44c41-SIN
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/
50 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
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server
cloudflare
etag
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cf-ray
7e302f0ddca84c41-SIN
jquery.min.js
www.egain.com/includes/js/jquery/
88 KB
31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
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content-encoding
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server
cloudflare
etag
W/"6408d5ed-15ed7"
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cf-ray
7e302f0ddca94c41-SIN
jquery-migrate.min.js
www.egain.com/includes/js/jquery/
13 KB
5 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
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HIT
content-encoding
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age
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last-modified
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server
cloudflare
etag
W/"63e16a23-3470"
vary
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cf-ray
7e302f0ddcaa4c41-SIN
front.min.js
www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
186228
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Sat, 20 May 2023 01:59:34 GMT
server
cloudflare
etag
W/"64682986-21fc"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7e302f0e5c91a027-SIN
custom_script_1.js
www.egain.com/egain-child/
26 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js?v=1.5
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
3e279928aef23a194f3a2e03c77756bf297b20a91de19360b38d47bba0aae286
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
368041
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 12 May 2023 22:33:15 GMT
server
cloudflare
etag
W/"645ebeab-68fc"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7e302f0ddcab4c41-SIN
js
www.googletagmanager.com/gtag/
268 KB
89 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::61 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
4bf1f5920ce30d5b5471c928daaa0b432ed2791018b4e8a426c8a852b34f9f90
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
90914
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Fri, 07 Jul 2023 12:45:18 GMT
js
www.googletagmanager.com/gtag/
125 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::61 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
30e335689a9507d2707383346d5255f88531a16582005f539cca68df890b807c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
49214
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Fri, 07 Jul 2023 12:45:18 GMT
js
www.googletagmanager.com/gtag/
195 KB
70 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::61 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
639f6f512891bf5e3614dc9693b010e95b3f8547d858683a43bf12b1be71a3d9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
71421
x-xss-protection
0
last-modified
Fri, 07 Jul 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
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expires
Fri, 07 Jul 2023 12:45:18 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/
305 B
1 KB
Image
General
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
138.199.46.68 , Singapore, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
138-199-46-68.bunnyinfra.net
Software
BunnyCDN-SG1-868 /
Resource Hash
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

expires
Tue, 31 Jan 2023 11:54:06 GMT
date
Fri, 07 Jul 2023 12:45:18 GMT
cdn-edgestorageid
868
age
66
x-guploader-uploadid
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x-goog-storage-class
STANDARD
x-goog-metageneration
2
cdn-cachedat
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cdn-pullzone
29989
x-goog-stored-content-encoding
identity
content-length
305
last-modified
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server
BunnyCDN-SG1-868
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
x-goog-generation
1500459797478542
content-type
image/png
access-control-allow-origin
*
x-goog-hash
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cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
access-control-expose-headers
Content-Type
cache-control
public, max-age=3600
x-goog-stored-content-length
305
cdn-cache
HIT
cdn-requestid
ef1d0a6cef7d15f1561dd13c8512e6ec
accept-ranges
bytes
cdn-requestcountrycode
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cdn-status
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cdn-requestpullsuccess
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eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/
5 KB
5 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ac6e4fba90c96bd45515b71e3db48650111bbb97de4736c6a6447deca95c8dc
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
188527
cf-polished
origFmt=png, origSize=11056
content-disposition
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alt-svc
h3=":443"; ma=86400
content-length
4844
x-xss-protection
1; mode=block
referrer-policy
origin
cf-bgj
imgq:100,h2pri
last-modified
Fri, 17 Mar 2023 20:11:46 GMT
server
cloudflare
etag
"6414c982-2b30"
vary
Accept
x-frame-options
SAMEORIGIN
content-type
image/webp
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
7e302f0e5c93a027-SIN
email-decode.min.js
www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/
1 KB
870 B
Script
General
Full URL
https://www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
2595496fe48df6fcf9b1bc57c29a744c121eb4dd11566466bc13d2e52e6bbcc8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Tue, 04 Jul 2023 15:21:35 GMT
server
cloudflare
etag
W/"64a438ff-4d7"
vary
Accept-Encoding
x-frame-options
DENY
content-type
application/javascript
cache-control
max-age=172800, public
cf-ray
7e302f0e1c5aa027-SIN
expires
Sun, 09 Jul 2023 12:45:18 GMT
bootstrap.bundle.min.js
cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/
69 KB
22 KB
Script
General
Full URL
https://cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/bootstrap.bundle.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.1.229 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Fri, 07 Jul 2023 12:45:19 GMT
x-content-type-options
nosniff
content-encoding
br
age
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x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
content-length
21830
x-served-by
cache-fra-eddf8230030-FRA, cache-bur-kbur8200084-BUR
x-jsd-version-type
version
etag
W/"1141a-LZOAQ9I3Ov9Vkcekx8hWdpIBTMc"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
submit-spin.svg
www.egain.com/plugins/wpforms/assets/images/
509 B
705 B
Image
General
Full URL
https://www.egain.com/plugins/wpforms/assets/images/submit-spin.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
7ffd6ec4d1b1980400d8cc710d2edd0fb7833e2c83262f8401247043ca258149
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
83314
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-1fd"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7e302f0e5c94a027-SIN
image-7-steps-digital-customer-service.jpg
hd.egain.com/images/
90 KB
90 KB
Image
General
Full URL
https://hd.egain.com/images/image-7-steps-digital-customer-service.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.226.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-226-5.bcn50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0d52c24a1c3dea694a92c69a9d81704c426b84de0d6bf9ed2ee980419d94daca

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:11 GMT
via
1.1 83e5693f5fb682f375eb4d52fbd47ca8.cloudfront.net (CloudFront)
last-modified
Tue, 18 Apr 2023 23:53:03 GMT
server
AmazonS3
x-amz-cf-pop
BCN50-P2
age
8
etag
"ee2829c0fd29becb126eddc5ddb6f6ad"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/jpeg
accept-ranges
bytes
content-length
92126
x-amz-cf-id
olV_2CnhrWF_xMYD9tgAgXAt2G8a-G4h-y2bAKcnv7Kfm8Fn0fsErA==
css
fonts.googleapis.com/
3 KB
612 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c02::5f , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
ab7e04b2294dd027db1160a418a4b086c876e8aad434593b0571bc97c2a403e3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 07 Jul 2023 12:45:18 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 07 Jul 2023 12:45:18 GMT
css
fonts.googleapis.com/
5 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c02::5f , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 07 Jul 2023 12:21:23 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 07 Jul 2023 12:45:18 GMT
css
fonts.googleapis.com/
8 KB
818 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c02::5f , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 07 Jul 2023 11:42:04 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 07 Jul 2023 12:45:18 GMT
gtm.js
www.googletagmanager.com/
186 KB
62 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::61 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
9b58444b2afd69745dac39fa86a561daefa23a93b00d9f6126cef89d4e3f0dcf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
62940
x-xss-protection
0
last-modified
Fri, 07 Jul 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
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6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
6 KB
3 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
10642b29734e5a21757b800277abe767fdffe239a9af3d66efcea2cb23aff7bc
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
User-Agent
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Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
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access-control-allow-headers
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alt-svc
h3=":443"; ma=86400
bat.js
bat.bing.com/
40 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Fri, 07 Jul 2023 12:45:17 GMT
last-modified
Thu, 11 May 2023 18:08:27 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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etag
"80df77953384d91:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
cache-control
private,max-age=1800
accept-ranges
bytes
content-length
12183
lftracker_v1_ywVkO4XMdlOaZ6Bj.js
sc.lfeeder.com/
31 KB
11 KB
Script
General
Full URL
https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2570:e200:4:d7e1:700:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

x-amz-version-id
JT0SKhaBdfddncwHUXnFCOmDl6g6.Zh9
content-encoding
gzip
via
1.1 6e5dd992d3363f94cc1bff71c8061b48.cloudfront.net (CloudFront)
date
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last-modified
Mon, 26 Jun 2023 09:08:34 GMT
server
AmazonS3
x-amz-cf-pop
BCN50-P2
x-amz-server-side-encryption
AES256
etag
W/"3c86b7e36956cb337f67218fdf5a53cd"
vary
Accept-Encoding
x-cache
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content-type
application/javascript
cache-control
max-age=3600
x-amz-cf-id
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47 KB
48 KB
Font
General
Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c05::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 00:55:25 GMT
x-content-type-options
nosniff
age
42593
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
48412
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
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cache-control
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accept-ranges
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timing-allow-origin
*
expires
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Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/
29 KB
30 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Origin
https://www.egain.com
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
186228
alt-svc
h3=":443"; ma=86400
content-length
30064
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
"640e94ac-7570"
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
7e302f0e6caca027-SIN
js
www.googletagmanager.com/gtag/
268 KB
89 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::61 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
90967
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Fri, 07 Jul 2023 12:45:18 GMT
analytics.js
www.google-analytics.com/
52 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::8b , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Jul 2023 12:12:34 GMT
last-modified
Mon, 12 Jun 2023 18:23:07 GMT
server
Golfe2
age
1964
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20994
expires
Fri, 07 Jul 2023 14:12:34 GMT
js
www.googletagmanager.com/gtag/
195 KB
70 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::61 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
71467
x-xss-protection
0
last-modified
Fri, 07 Jul 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 07 Jul 2023 12:45:18 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
3 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1688733918522&cv=11&fst=1688733918522&bg=ffffff&guid=ON&async=1&gtm=45be3750&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&hn=www.googleadservices.com&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&auid=1822269282.1688733919&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c05::9a , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:18 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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strict-transport-security
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accept-language
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date
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strict-transport-security
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Host: www.egain.com
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accept-language
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date
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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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accept-language
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strict-transport-security
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server
cloudflare
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cf-ray
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20 KB
8 KB
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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strict-transport-security
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cloudflare
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cf-ray
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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cf-cache-status
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content-encoding
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server
cloudflare
etag
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15 KB
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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Requested by
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Requested by
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Requested by
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Requested by
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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server
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https://www.egain.com/plugins/wpforms/assets/js/utils.min.js
Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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Response headers

date
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strict-transport-security
max-age=63072000
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server
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General
Full URL
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Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
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server
cloudflare
etag
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cf-ray
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Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Request headers

accept-language
zh-SG,zh;q=0.9
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User-Agent
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Response headers

date
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content-encoding
gzip
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nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
x-frame-options
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alt-svc
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jquery.fancybox.min.css
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General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
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QUIC, , AES_128_GCM
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141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
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cloudflare /
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Security Headers
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
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x-content-type-options
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content-encoding
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server
cloudflare
etag
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cf-ray
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General
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Requested by
Host: www.egain.com
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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content-encoding
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server
cloudflare
etag
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cf-ray
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General
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

pragma
no-cache
date
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server
Golfe2
content-type
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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56380144.js
bat.bing.com/p/action/
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118 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
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date
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accept-ch
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2 B
22 B
XHR
General
Full URL
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Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c11::8b , Singapore, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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accept-language
zh-SG,zh;q=0.9
User-Agent
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Content-Type
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
last-modified
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server
Golfe2
content-type
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cache-control
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alt-svc
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content-length
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expires
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collect
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4 B
24 B
XHR
General
Full URL
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Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c11::8b , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

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accept-language
zh-SG,zh;q=0.9
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
last-modified
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server
Golfe2
content-type
text/plain
access-control-allow-origin
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cache-control
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access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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collect
www.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je3750&_p=556062908&cid=1708336421.1688733919&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=AAAC&ngs=1&sid=1688733918&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c11::8b , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Request headers

Referer
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accept-language
zh-SG,zh;q=0.9
User-Agent
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Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:18 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
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cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
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expires
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/
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42 B
327 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c03::68 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:18 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com.sg/pagead/1p-user-list/946629603/
42 B
154 B
Image
General
Full URL
https://www.google.com.sg/pagead/1p-user-list/946629603/?random=1688733918522&cv=11&fst=1688731200000&bg=ffffff&guid=ON&async=1&gtm=45be3750&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1411796009&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:18 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
8 B
352 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j101&tid=UA-15835029-4&cid=1708336421.1688733919&jid=1822951029&gjid=763843452&_gid=1934178568.1688733919&_u=YADAAUAAAAAAACAAI~&z=1428187175
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c1a::9c , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
17bd1c297a7fd1221272d080053f887bb97c03bfc16d6f96bdd7f08bf87dbbd5
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 07 Jul 2023 12:45:18 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
8
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
8 B
74 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j101&tid=UA-15835029-4&cid=1708336421.1688733919&jid=1452780432&gjid=1616544505&_gid=1934178568.1688733919&_u=YADAAUABAAAAACAAI~&z=457608283
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c1a::9c , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
17bd1c297a7fd1221272d080053f887bb97c03bfc16d6f96bdd7f08bf87dbbd5
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 07 Jul 2023 12:45:18 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
8
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-15835029-4&cid=1708336421.1688733919&jid=1822951029&_u=YADAAUAAAAAAACAAI~&z=1270934374
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c03::68 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:18 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com.sg/ads/
42 B
408 B
Image
General
Full URL
https://www.google.com.sg/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-15835029-4&cid=1708336421.1688733919&jid=1822951029&_u=YADAAUAAAAAAACAAI~&z=1270934374
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:18 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-15835029-4&cid=1708336421.1688733919&jid=1452780432&_u=YADAAUABAAAAACAAI~&z=1820301870
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c03::68 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:18 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com.sg/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com.sg/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-15835029-4&cid=1708336421.1688733919&jid=1452780432&_u=YADAAUABAAAAACAAI~&z=1820301870
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c11::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:18 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
293 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.213.37 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-213-37.bcn50.r.cloudfront.net
Software
CloudFront /
Resource Hash
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:19 GMT
via
1.1 9941278fbe03a1a2628d2f24689f6618.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
BCN50-P1
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
tp6KqT7G6vi2uiibJnto3yIhpugUKI_4ZBxgAgXXyAHT3ecqF1vUdA==
collect
www.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je3750&_p=556062908&cid=1708336421.1688733919&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=AEA&ngs=1&_s=3&sid=1688733918&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=scroll&epn.percent_scrolled=90&_et=41
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c11::8b , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:19 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&a=556062908&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=1708336421.1688733919&tid=UA-15835029-4&_gid=1934178568.1688733919&gtm=457e3750&cd20=DBS&cd1=10B%20-%20100B&cd2=Over%2010%2C000%20Employees&cd3=Finance&cd4=Central%20Singapore&cd5=Singapore&cd19=15009515&z=148692865
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c11::8b , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
last-modified
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server
Golfe2
age
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content-type
image/gif
access-control-allow-origin
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cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
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35 B
55 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c11::8b , Singapore, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 04:07:20 GMT
x-content-type-options
nosniff
last-modified
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server
Golfe2
age
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content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
fa-brands-400.woff2
www.egain.com/egain/assets/fonts/fontawesome/webfonts/
77 KB
77 KB
Font
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.21 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
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Request headers

Referer
https://www.egain.com/
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https://www.egain.com
accept-language
zh-SG,zh;q=0.9
User-Agent
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Response headers

date
Fri, 07 Jul 2023 12:45:19 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
186229
alt-svc
h3=":443"; ma=86400
content-length
78460
x-xss-protection
1; mode=block
referrer-policy
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last-modified
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server
cloudflare
etag
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vary
Accept-Encoding
x-frame-options
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content-type
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access-control-allow-origin
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31 KB
31 KB
Font
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-media/oceanwp-webfonts-css/23b5fb9d1245fa0256d87544d30cdf33.css
Protocol
H3
Security
QUIC, , AES_128_GCM
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
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https://www.egain.com
accept-language
zh-SG,zh;q=0.9
User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
83316
alt-svc
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content-length
31436
x-xss-protection
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referrer-policy
origin
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server
cloudflare
etag
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vary
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x-frame-options
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Protocol
H3
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QUIC, , AES_128_GCM
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
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https://www.egain.com
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
age
83320
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server
cloudflare
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content-type
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175 KB
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Full URL
https://www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/recaptcha__zh_cn.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api.js?onload=wpformsRecaptchaLoad&render=explicit
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c0f::5e , Singapore, ASN15169 (GOOGLE, US),
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
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https://www.egain.com
accept-language
zh-SG,zh;q=0.9
User-Agent
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
age
5371
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
178785
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
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content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
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expires
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insight.min.js
snap.licdn.com/li.lms-analytics/
1 KB
771 B
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2403:e800:e80b::2a63:8c88 , Hong Kong, ASN4637 (ASN-TELSTRA-GLOBAL Telstra Global, HK),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:19 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Mon, 26 Jun 2023 17:35:57 GMT
x-cdn
AKAM
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=9176
accept-ranges
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content-length
560
a
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160 B
638 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2400:52e0:1500::868:1 , Singapore, ASN200325 (BUNNYCDN, SI),
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Software
BunnyCDN-SG1-868 /
Resource Hash
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Fri, 07 Jul 2023 12:45:19 GMT
content-encoding
br
cdn-edgestorageid
868
cdn-cachedat
01/31/2023 11:48:40
cdn-pullzone
1170691
alt-svc
h3=":443"; ma=2592000
x-request-id
13f2e9cd-7ca8-4d01-a3cd-548db1ba0c73
x-runtime
0.015081
server
BunnyCDN-SG1-868
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cdn-cache
REVALIDATED
cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
cache-control
public, max-age=3600
cdn-requestid
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cdn-requestcountrycode
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cdn-status
200
cdn-requestpullsuccess
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0
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363 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=e3d4593b-722e-44f8-8f87-30a185a64c89&sid=215dd0001cc411ee928009e2dc986830&vid=215dda601cc411eea4f2ff659dd61cbd&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&r=&lt=2207&evt=pageLoad&sv=1&rn=127076
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
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accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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x-cache
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access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
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anchor
www.google.com/recaptcha/api2/ Frame 55F0
51 KB
28 KB
Document
General
Full URL
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Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/recaptcha__zh_cn.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c03::68 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
accept-language
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Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
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content-security-policy
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content-type
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cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
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expires
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pragma
no-cache
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server
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x-content-type-options
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x-xss-protection
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24 KB
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General
Full URL
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Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&size=normal&cb=abk65t8tz286
Protocol
H3
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QUIC, , AES_128_GCM
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2404:6800:4003:c0f::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
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sffe /
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Security Headers
Name Value
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.google.com/
User-Agent
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Response headers

date
Fri, 07 Jul 2023 11:08:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
5833
content-security-policy-report-only
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
24605
x-xss-protection
0
last-modified
Sat, 24 Jun 2023 15:59:54 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
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content-type
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cache-control
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accept-ranges
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expires
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recaptcha__zh_cn.js
www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/ Frame 55F0
436 KB
175 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/recaptcha__zh_cn.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&size=normal&cb=abk65t8tz286
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c0f::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
95fc19c52af9c0392301b83623a618cb07ad995c2b870f33f7d9c9be8a72bb70
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 11:15:48 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
5371
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
178785
x-xss-protection
0
last-modified
Sat, 24 Jun 2023 15:59:54 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 06 Jul 2024 11:15:48 GMT
truncated
/ Frame 55F0
14 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0964d141519db34adc6aa127a33dbc6761cda1e56b584ea402082d99c44afb9e

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

Content-Type
image/png
truncated
/ Frame 55F0
2 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
43ef4025567f7a15859b5252b6ccc1efe2ff8c7331b1aefbea7ce88eb5084d27

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

Content-Type
image/png
logo_48.png
www.gstatic.com/recaptcha/api2/ Frame 55F0
2 KB
2 KB
Image
General
Full URL
https://www.gstatic.com/recaptcha/api2/logo_48.png
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/styles__ltr.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c0f::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/styles__ltr.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 11:18:13 GMT
x-content-type-options
nosniff
age
5226
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2228
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 20:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
image/png
cache-control
public, max-age=604800
accept-ranges
bytes
expires
Fri, 14 Jul 2023 11:18:13 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v18/ Frame 55F0
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&size=normal&cb=abk65t8tz286
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2404:6800:4003:c05::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.google.com/
Origin
https://www.google.com
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 00:50:45 GMT
x-content-type-options
nosniff
age
42874
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15344
x-xss-protection
0
last-modified
Mon, 16 Oct 2017 17:32:55 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 06 Jul 2024 00:50:45 GMT
webworker.js
www.google.com/recaptcha/api2/ Frame 55F0
105 B
137 B
Other
General
Full URL
https://www.google.com/recaptcha/api2/webworker.js?hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&size=normal&cb=abk65t8tz286
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c03::68 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
bb616ec2d993c0d4727e1ef907504b010752da09532d2481145f2247c1581207
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&size=normal&cb=abk65t8tz286
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:19 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
cross-origin-embedder-policy
require-corp
x-frame-options
SAMEORIGIN
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
115
x-xss-protection
1; mode=block
expires
Fri, 07 Jul 2023 12:45:19 GMT
insight.beta.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.beta.min.js
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2403:e800:e80b::2a63:8c88 , Hong Kong, ASN4637 (ASN-TELSTRA-GLOBAL Telstra Global, HK),
Reverse DNS
Software
/
Resource Hash
87ca2d8adbd10be0e5e89784dbb7aa8bb67f77247471f437e6af535009955f8c
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:19 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 21 Jun 2023 22:23:45 GMT
x-cdn
AKAM
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=58884
accept-ranges
bytes
x-datastream-cache-status
1
content-length
4807
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
376 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.beta.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:256f:800:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:24:00 GMT
content-encoding
gzip
via
1.1 fc8f531f48f5aac75c3b3d6e91c6670a.cloudfront.net (CloudFront)
x-amz-cf-pop
BCN50-P1
age
1280
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=13465
x-amz-cf-id
ec_ROia8LWK7_FSdrRy_LrPfkLM0RtzDGzuVhxbZi4U6c2242Sqs6w==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpora...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpora...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1688733919627%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigi...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpora...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorpor...
0
486 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1688733919627&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&cookiesTest=true&liSync=true&e_ipv6=AQKFLIF8K3sOKgAAAYkwYqyRZhUkvNOAWLSYjpxfEFWwLcXtgAr5ifzYDe33EvfHArcRg7moeaw
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=digital3_na&uid=96007dc6-8887-eb11-b1ad-000d3a1b1316
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:20 GMT
x-li-pop
afd-prod-ltx1-x
x-msedge-ref
Ref A: 53E36AA341F2425396138C027A76A997 Ref B: SIN30EDGE0407 Ref C: 2023-07-07T12:45:20Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-ltx1
x-li-proto
http/2
content-length
0
x-li-uuid
AAX/5QF1lLLdjKr2EyQA1A==

Redirect headers

date
Fri, 07 Jul 2023 12:45:20 GMT
x-li-pop
afd-prod-ltx1-x
x-msedge-ref
Ref A: 617B7A2E722846A3AC42702C67A4830D Ref B: SIN30EDGE0405 Ref C: 2023-07-07T12:45:20Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-ltx1
location
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x-li-proto
http/2
content-length
0
x-li-uuid
AAX/5QFx+CALG4RwEih8dw==
bframe
www.google.com/recaptcha/api2/ Frame 3708
7 KB
1 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/bframe?hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/recaptcha__zh_cn.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c03::68 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
fc38e48836a70490917d713ccda8c3dea1fb56954577f6c5cf39b6125cb1f247
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
accept-language
zh-SG,zh;q=0.9

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
1161
content-security-policy
script-src 'report-sample' 'nonce-pf8slX9zPyb-eYrCGsk1lQ' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Fri, 07 Jul 2023 12:45:19 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
styles__ltr.css
www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/ Frame 3708
55 KB
24 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c0f::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 11:08:06 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
5833
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
24605
x-xss-protection
0
last-modified
Sat, 24 Jun 2023 15:59:54 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 06 Jul 2024 11:08:06 GMT
recaptcha__zh_cn.js
www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/ Frame 3708
436 KB
175 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/khH7Ei3klcvfRI74FvDcfuOo/recaptcha__zh_cn.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=zh-CN&v=khH7Ei3klcvfRI74FvDcfuOo&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c0f::5e , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
95fc19c52af9c0392301b83623a618cb07ad995c2b870f33f7d9c9be8a72bb70
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 11:15:48 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
5371
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
178785
x-xss-protection
0
last-modified
Sat, 24 Jun 2023 15:59:54 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 06 Jul 2024 11:15:48 GMT
a
www.googletagmanager.com/
0
11 B
Image
General
Full URL
https://www.googletagmanager.com/a?v=3&t=l&pid=104229058&rv=3750&cid=GTM-NC9SGDL&l=GTM-NC9SGDL.L1275.S1.Y22.E2185.EC8.TC66.HTC2~gtm.init.S0.V0.E78~gtm.js.S0.V0.E179.TS5gaawc.TI6.TE0.TS5html.TI14.TE0.TS6paused.TI24.TE0.TS6paused.TI109.TE0.TS5ua.TI111.TE2.TS5html.TI112.TE4.TS5fsl.TI113.TE0.TS5cl.TI114.TE0.TS5evl.TI115.TE0.TS5evl.TI116.TE0.TS5evl.TI117.TE0.TS5evl.TI118.TE0.TS5evl.TI119.TE0.TS5evl.TI120.TE0.TS5evl.TI121.TE0.TS5evl.TI122.TE0.TS5evl.TI123.TE0.TS5evl.TI124.TE0.TS5evl.TI125.TE0.TS5evl.TI126.TE0.TS5evl.TI127.TE0.TS5evl.TI128.TE0.TS5evl.TI129.TE0.TS5evl.TI130.TE0.TS5evl.TI131.TE0.TS5evl.TI132.TE0.TS5evl.TI133.TE0.TS5evl.TI134.TE0.TS5evl.TI135.TE0.TS5evl.TI136.TE0.TS5evl.TI137.TE0.TS5evl.TI138.TE0.TS5evl.TI139.TE0.TS5evl.TI140.TE0.TS5evl.TI141.TE0.TS5evl.TI142.TE0.TS5evl.TI143.TE0.TS5evl.TI144.TE0.TS5evl.TI145.TE0.TS5evl.TI146.TE0.TS5evl.TI147.TE0.TS5evl.TI148.TE0.TS5evl.TI149.TE0.TS5evl.TI150.TE0.TS5evl.TI151.TE0.TS5evl.TI152.TE0.TS5evl.TI153.TE0.TS5evl.TI154.TE0.TS5evl.TI155.TE0.TS5evl.TI156.TE0.TS5evl.TI157.TE0.TS5evl.TI158.TE0.TS5evl.TI159.TE0.TS5evl.TI160.TE1.TS5evl.TI161.TE0.TS5evl.TI162.TE0.TS5evl.TI163.TE0.TS5evl.TI164.TE0.TS5evl.TI165.TE0.TS5evl.TI166.TE0.TS5evl.TI167.TE0.TS5evl.TI168.TE0.TS5evl.TI169.TE0.TS5evl.TI170.TE0.TS5evl.TI171.TE0.TS5evl.TI172.TE0~gtm.scrollDepth.S0.V0.E30~gtm.elementVisibility.S1.V0.E11~*.S0.V0.E4~gtm.dom.S0.V0.E23~gtm.load.S0.V0.E1~gtm.init_consent.S2.V1.E81
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c11::61 , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date
Fri, 07 Jul 2023 12:45:20 GMT
server
Google Tag Manager
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
content-type
text/html
collect
www.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je3750&_p=556062908&cid=1708336421.1688733919&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&ngs=1&_s=4&sid=1688733918&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Ddigital3_na%26uid%3D96007dc6-8887-eb11-b1ad-000d3a1b1316&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=Websights&_ee=1&ep.event_label=Enriched&ep.event_category=Zoominfo&ep.non_interaction=true&ep.dimension20=DBS&ep.dimension1=10B%20-%20100B&ep.dimension2=Over%2010%2C000%20Employees&ep.dimension3=Finance&ep.dimension4=Central%20Singapore&ep.dimension5=Singapore&ep.dimension19=15009515&_et=487
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2404:6800:4003:c11::8b , Singapore, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 07 Jul 2023 12:45:24 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

115 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 boolean| credentialless object| onbeforetoggle object| onscrollend undefined| $ function| jQuery object| cnArgs undefined| countDownDate undefined| x object| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid object| uetq function| ldfdr object| fs object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| GooglebQhCsO function| onYouTubeIframeAPIReady object| gaGlobal function| UET function| UET_init function| UET_push object| ueto_f9665d0452 object| gaplugins object| gaData object| ziws object| __gaConnectorEventsEmitted object| bootstrap string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| oceanwpLocalize object| oceanwp function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Flickity function| Unipointer function| Unidragger object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssMastodonPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| Mailcheck object| punycode object| wpforms object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client function| wpformsDispatchEvent function| wpformsRecaptchaCallback function| wpformsRecaptchaLoad object| wpforms_settings string| _linkedin_partner_id object| _linkedin_data_partner_ids object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri object| recaptcha object| closure_lm_364010 function| lintrk boolean| _already_called_lintrk

26 Cookies

Domain/Path Name / Value
.egain.com/ Name: _gcl_au
Value: 1.1.1822269282.1688733919
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=corporate-email|utmccn=digital3_na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _ga
Value: GA1.2.1708336421.1688733919
.egain.com/ Name: _gid
Value: GA1.2.1934178568.1688733919
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.ws.zoominfo.com/ Name: visitorId
Value: abe544e32184e68e8dbd851f341b86521e9e511bb63a2b3e4203e1fe47b204c6
.zoominfo.com/ Name: __cf_bm
Value: j9meOIDuOcfC99vdGBl0uPHGMNfHus2_.eTytTmvUcM-1688733918-0-AV40bE4bOybOKL8c4llLmf79wF1yJ3EfLw7K05VQDtUN76YVEtZEj0M5I9MJoVjvZMfzrtI6pHYU8SjL4v7TJ3E=
.zoominfo.com/ Name: _cfuvid
Value: yuaWlVADP.GrQQLQ9x9PD8mR2Lo.EqWg1ybPHOSnab8-1688733918857-0-604800000
.egain.com/ Name: _lfa
Value: LF1.1.f97f35887fbd5e9a.1688733919150
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1688733918.1.1.1688733919.0.0.0
www.egain.com/ Name: _wpfuuid
Value: 6dec6d32-1126-4fb1-8ab6-dc8e4e8f417d
.egain.com/ Name: _uetsid
Value: 215dd0001cc411ee928009e2dc986830
.egain.com/ Name: _uetvid
Value: 215dda601cc411eea4f2ff659dd61cbd
.bing.com/ Name: MUID
Value: 3A010CDBC09C67ED0AAA1F9CC19D66E7
.bat.bing.com/ Name: MR
Value: 0
.linkedin.com/ Name: li_sugr
Value: 2da1976f-a183-45c3-b2e4-2b3263134a0c
.linkedin.com/ Name: bcookie
Value: "v=2&750de29b-6870-488a-86fa-1aeaa464cdb8"
.linkedin.com/ Name: lidc
Value: "b=TGST09:s=T:r=T:a=T:p=T:g=2545:u=1:x=1:i=1688733919:t=1688820319:v=2:sig=AQHe65alxOWi5EOnNulHABxtCMyus3iA"
.linkedin.com/ Name: UserMatchHistory
Value: AQKP1Rg5xaPGCwAAAYkwYqrfK5dLgvBaqKqWL2awg95fna3Pz8DpPYCB7ZJ3cANSSzabLyTpKwGd1w
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQI5xgayE00lQQAAAYkwYqrfhw5F5XT38YLSRBhbZcbIGvJuwiVdLZhGq7gk-yB5tmIPCykIkhgKR5t2_w01og
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.www.linkedin.com/ Name: bscookie
Value: "v=1&2023070712452096b151ea-283a-4599-8524-e9af118e78f1AQGdedmcn9zvBlqZY-JtPqpFfDxk4Gzf"
www.egain.com/ Name: original_referer
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.jsdelivr.net
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.com.sg
www.googletagmanager.com
www.gstatic.com
www.linkedin.com
13.107.42.14
138.199.46.68
141.193.213.21
151.101.1.229
18.172.213.37
18.172.226.5
2400:52e0:1500::868:1
2403:e800:e80b::2a63:8c88
2404:6800:4003:c02::5f
2404:6800:4003:c03::68
2404:6800:4003:c05::5e
2404:6800:4003:c05::9a
2404:6800:4003:c0f::5e
2404:6800:4003:c11::5e
2404:6800:4003:c11::61
2404:6800:4003:c11::8b
2404:6800:4003:c1a::9c
2600:9000:256f:800:2:53b2:240:93a1
2600:9000:2570:e200:4:d7e1:700:93a1
2606:4700::6810:a852
2620:1ec:21::14
2620:1ec:c11::200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