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“The card saves time. It’s more convenient – I don’t carry cash because I’ve
gotten used to carrying the Direct Express® card”

Garry, Florida
Cardholder
“I don’t have to worry about having cash, or getting cash where it needs to be
on time”

Elizabeth, Florida
Cardholder
This website is intended to provide detailed information for policymakers,
government officials, the payments industry,
journalists and others with a professional interest in the US Treasury
Department’s Bureau of the Fiscal Service Direct Express® benefits program.
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This site contains information about the Direct Express® program as a whole for
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and payments industry officials. To manage your Direct Express card, please
visit www.usdirectexpress.com This site contains information about the Direct
Express® program as a whole for government officials, policy makers and payments
industry officials. To manage your Direct Express® card, please visit
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HomeDirect Express®2023-10-23T19:06:05+05:00
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FINANCIAL INCLUSION, DIGITAL PAYMENTS, AND RESILIENCE (WORLD BANK)

September 7, 2022
Data from the World Bank’s Global Findex Survey 2021, indicate there has been
recent growth in the use of accounts...
Read More

 * Home
 * News


SPOTLIGHT ON WORLD MENTAL HEALTH DAY

October 23, 2023
Directexpress.info is honored to spotlight World Mental Health Day, which this
year fell on October 10th. The World Health Organization...
Read More

 * Cardholder Experience
 * Home


WORKING WITH REPRESENTATIVE PAYEES

October 6, 2023
The Direct Express® program offered by the U.S. Department of the Treasury
allows “representative payees” – also called “VA fiduciaries”...
Read More

 * Home
 * News
 * Technology


ONE MILLION CARDHOLDERS NOW USING THE DIRECT EXPRESS® (DX℠) MOBILE APP!

September 14, 2023
Recent surveys reveal that an estimated 90 percent of Direct Express®
beneficiaries own a smartphone. Since 2015, these cardholders have...
Read More

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 * News


DISTRIBUTION OF DIRECT EXPRESS® CARDHOLDERS

August 14, 2023
Understanding the Direct Express® program requires an appreciation for its scope
and geographical reach. From the 379,000 Californians served by...
Read More

 * Financial Education
 * Home


RESOURCES FOR FINANCIAL CAREGIVERS (FINANCIAL EDUCATION CENTER)

August 8, 2023
It's estimated that over 38 million Americans serve as caregivers.1 Caregiving
can look immensely different with responsibilities ranging from support...
Read More

 * Cardholder Experience
 * Home


DIRECT EXPRESS® SAVES AMERICANS $150 MILLION ANNUALLY (THE GREENSHEET)

August 2, 2023
Direct Express® Cardholder Savings vs Check-Cashing. In an article for The
Greensheet, Mastercard’s Andrew Gillen discusses the fact that replacing the...
Read More

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 * News
 * Research


2022 CARDHOLDER SURVEY SHOWS SATISFACTION, USAGE PATTERNS

July 26, 2023
The latest survey of Direct Express® cardholders, conducted  in 2022, tracks
levels of satisfaction with Direct Express® as a payment...
Read More

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 * Technology


DIRECT EXPRESS® DX℠ MOBILE APP FEATURES 2023

May 31, 2023
“I use this app every day. Great for checking my balance and last transaction”
MARIO.  In 2023, it is estimated...
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 * Financial Education
 * Home


FLEC PUBLIC MEETING WEBCAST (FINANCIAL LITERACY MONTH)

May 2, 2023
Last week, the Financial Literacy and Education Commission held a public meeting
which was webcast online. The meeting agenda included...
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 * Financial Education
 * Home
 * Uncategorized


FINANCIAL LITERACY AND EDUCATION COMMISSION RESOURCES (FINANCIAL LITERACY MONTH)

April 28, 2023
In addition to the financial education resources provided to Direct Express®
cardholders through the Direct Express® Financial Education Center, the...
Read More

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 * News


NEW FINANCIAL CAPABILITY MODULES FOR FINANCIAL LITERACY MONTH!

April 11, 2023
April is Financial Literacy Month! Talking to anyone about money, including
family members, can be intimidating, stressful, and uncomfortable. To...
Read More

 * Financial Health
 * Home


DATA REVEAL EROSION OF FINHEALTH GAINS (FINANCIAL HEALTH NETWORK)

March 20, 2023
The Financial Health Network 2022 U.S. Trends Report, shows that financial
health declined for the first time in the project’s five-year...
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 * Cardholder Experience
 * Home


A BRIEF LOOK AT THE DIRECT EXPRESS® CUSTOMER SERVICE CENTER

March 3, 2023

Read More

 * Home
 * News


NEW FINANCIAL EDUCATION MODULES FOR 2023

January 9, 2023
The Direct Express® Financial Education Center has two new modules available to
support users in the new year. Whether it...
Read More

 * Home
 * News


NUMBER OF UNBANKED FELL IN 2021 (FDIC)

December 20, 2022
The Federal Deposit Insurance Corporation (FDIC) recently released its 2021
Annual Survey of unbanked and underbanked households, which shows an...
Read More

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 * News


DIRECT EXPRESS® FACT SHEET

November 23, 2022
Click graphic for a downloadable PDF: SOURCE: Direct Express®  
Read More

 * Financial Education
 * Home


EFFECTIVE FINANCIAL EDUCATION: FIVE PRINCIPLES AND HOW TO USE THEM (CFPB)

November 14, 2022
Our colleagues at the Consumer Financial Protection Bureau (CFPB) have, like us,
a keen interest in financial education. Over its...
Read More

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 * Technology


INTERVIEW WITH FISCAL SERVICE COMMISSIONER TIM GRIBBEN (FISCAL.TREASURY.GOV)

October 24, 2022
Timothy E. Gribben, Commissioner of the US Treasury Department’s Bureau of the
Fiscal Service, was recently interviewed for a blog...
Read More

 * Financial Education
 * Home
 * News


NEW FINANCIAL EDUCATION MODULE – SOCIAL MEDIA SCAMS

September 29, 2022
The Direct Express® Financial Education Center empowers beneficiaries with
education, helping to improve the financial future of cardholders and their...
Read More

 * Financial Health
 * Home


FINANCIAL INCLUSION, DIGITAL PAYMENTS, AND RESILIENCE (WORLD BANK)

September 7, 2022
Data from the World Bank’s Global Findex Survey 2021, indicate there has been
recent growth in the use of accounts...
Read More

 * Home
 * News


SPOTLIGHT ON WORLD MENTAL HEALTH DAY

October 23, 2023
Directexpress.info is honored to spotlight World Mental Health Day, which this
year fell on October 10th. The World Health Organization...
Read More

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Direct Express2023-10-23T23:00:34+05:00

SPOTLIGHT ON WORLD MENTAL HEALTH DAY

Direct Express2023-10-23T23:00:34+05:00October 23rd, 2023|

Directexpress.info is honored to spotlight World Mental Health Day, which this
year fell on October 10th. The World Health Organization (WHO) is the United
Nations (UN) agency behind World Mental Health Day. The day is [...]

 * 

 * 
 * 

Direct Express2023-10-06T18:19:36+05:00

WORKING WITH REPRESENTATIVE PAYEES

Direct Express2023-10-06T18:19:36+05:00October 6th, 2023|

The Direct Express® program offered by the U.S. Department of the Treasury
allows “representative payees” – also called “VA fiduciaries” by the Department
of Veterans Affairs (VA) – to manage funds on behalf of beneficiaries. [...]


STORIES



> THESE STORIES FEATURE REAL DIRECT EXPRESS® CARDHOLDERS WHO HAVE GRANTED THEIR
> PERMISSION FOR THEIR PICTURES, QUOTES AND STORY TO APPEAR ON THIS SITE. THE
> DIRECT EXPRESS® TEAM NEVER SHARES PERSONAL INFORMATION WITHOUT EXPLICIT
> PERMISSION OF THE CARDHOLDER.

 * Cardholder Story #1 Rosalind, Pennsylvania [VIDEO]
   
   Gallery
   
   CARDHOLDER STORY #1 ROSALIND, PENNSYLVANIA [VIDEO]
   
   Case Studies

 * 
 * 


CARDHOLDER STORY #1 ROSALIND, PENNSYLVANIA [VIDEO]

Direct Express®2023-06-13T23:26:53+05:00Categories: Case Studies|



“I receive social security and VA Disability. Using my Direct Express® card
helps me to budget my money and keep track of it more efficiently” Greater
Control & Security

Read More

 * Cardholder Story #2 Garry, Florida [VIDEO]
   
   Gallery
   
   CARDHOLDER STORY #2 GARRY, FLORIDA [VIDEO]
   
   Case Studies

 * 
 * 


CARDHOLDER STORY #2 GARRY, FLORIDA [VIDEO]

Direct Express®2023-06-13T23:29:38+05:00Categories: Case Studies|



“I’m a Navy and Vietnam veteran. I’ve received the card for about six years now.
The card saves time. It’s more convenient – I don’t carry cash because I’ve
gotten used to carrying the Direct Express® card – so I really don’t need
[cash]” A Better Budgeting Tool

Read More

 * Cardholder Story #3 Elizabeth, Florida [VIDEO]
   
   Gallery
   
   CARDHOLDER STORY #3 ELIZABETH, FLORIDA [VIDEO]
   
   Case Studies

 * 
 * 


CARDHOLDER STORY #3 ELIZABETH, FLORIDA [VIDEO]

Direct Express®2023-06-13T23:20:09+05:00Categories: Case Studies|



“I’m retired and have a disability and a supplemental insurance payment that
comes [on the Direct Express® card]. This card helps me a lot. It makes so many
times in the month when I don’t have to worry about having cash, or getting cash
where it needs to be on time.” Confidence, Comfort & Convenience

Read More



References Download
Direct Express® Glossary of Terms
Direct Express® Fact Sheet (2022) FDIC Unbanked Survey 2017
US Financial Health Pulse 2019 Trends Report


“Using my Direct Express® card helps me to budget my money and keep track of it
more efficiently”

Rosalind, Pennsylvania
Cardholder







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Copyright 2023 | All Rights Reserved | Comerica Bank | Terms of Service |
Privacy Policy
The Direct Express® Debit Mastercard® card is issued by Comerica Bank, pursuant
to a license by Mastercard International Incorporated. Mastercard® and the
Mastercard® Brand Mark are registered trade marks of Mastercard International
Incorporated. Direct Express® and the Direct Express® logo are service marks of
the U.S. Department of the Treasury, Bureau of Fiscal Service (used with
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