support.microsoft.com Open in urlscan Pro
95.100.196.151 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADKTFZK2FEPVC2CDITIR53ZBIKSMHNF6J6NTXPXA62XXJNQLRGIA3V3M2DOIMIJGHVXMFNXWETKOKDUWCLS2...
Effective URL:
https://support.microsoft.com/contactus
Submission: On January 09 via api (January 9th 2020, 4:10:05 pm UTC) from US

Summary HTTP 58 Redirects Links 81 Behaviour Indicators

Summary

This website contacted 12 IPs in 4 countries across 7 domains to perform 58 HTTP transactions. The main IP is 95.100.196.151, located in Ascension Island and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	64.4.54.46 64.4.54.46	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
3 21	95.100.196.151 95.100.196.151	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
9	2a02:26f0:6c0... 2a02:26f0:6c00:187::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2.16.186.27 2.16.186.27	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:6c0... 2a02:26f0:6c00:19d::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a01:4a0:1338... 2a01:4a0:1338:28::c38a:ff18	201011 (NETZBETRI...) (NETZBETRIEB-GMBH)
3	2a02:26f0:6c0... 2a02:26f0:6c00:183::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
19	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1 2	40.90.22.183 40.90.22.183	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:6c0... 2a02:26f0:6c00:183::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	52.21.15.119 52.21.15.119	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	2a02:26f0:10c... 2a02:26f0:10c:38d::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 1	20.190.129.160 20.190.129.160	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
58	12

1 64.4.54.46 (Cheyenne, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

mucp.api.account.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

21 95.100.196.151 (Ascension Island) 3 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a95-100-196-151.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 2a02:26f0:6c00:187::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.27 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)
PTR: a2-16-186-27.deploy.static.akamaitechnologies.com

statics-marketingsites-neu-ms-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:19d::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a01:4a0:1338:28::c38a:ff18 (Germany)

ASN201011 (NETZBETRIEB-GMBH, DE)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:183::2db0 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 40.90.22.183 (San Jose, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:183::13b8 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.21.15.119 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-21-15-119.compute-1.amazonaws.com

conductor.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:10c:38d::a8b (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 20.190.129.160 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.microsoftonline.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
51	microsoft.com 4 redirects mucp.api.account.microsoft.com support.microsoft.com www.microsoft.com web.vortex.data.microsoft.com compass-ssl.microsoft.com	960 KB
4	clicktale.net cdnssl.clicktale.net conductor.clicktale.net	52 KB
3	gfx.ms mem.gfx.ms	53 KB
2	live.com 1 redirects login.live.com	525 B
2	akamaized.net statics-marketingsites-neu-ms-com.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	5 KB
1	microsoftonline.com 1 redirects login.microsoftonline.com	2 KB
1	optimizely.com cdn.optimizely.com	756 B
58	7

	Domain	Requested by
21	support.microsoft.com	3 redirects support.microsoft.com
19	web.vortex.data.microsoft.com	support.microsoft.com
9	www.microsoft.com	support.microsoft.com www.microsoft.com
3	cdnssl.clicktale.net	support.microsoft.com cdnssl.clicktale.net
3	mem.gfx.ms	support.microsoft.com mem.gfx.ms
2	login.live.com	1 redirects mem.gfx.ms
1	login.microsoftonline.com	1 redirects
1	compass-ssl.microsoft.com	support.microsoft.com
1	conductor.clicktale.net	cdnssl.clicktale.net
1	cdn.optimizely.com	support.microsoft.com
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
1	statics-marketingsites-neu-ms-com.akamaized.net	support.microsoft.com
1	mucp.api.account.microsoft.com	1 redirects
58	13

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
products.office.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
store.office.com
account.microsoft.com
msdn.microsoft.com
technet.microsoft.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft IT TLS CA 2	`2018-02-27` - `2020-02-27`	2 years	crt.sh
www.microsoft.com Microsoft IT TLS CA 5	`2019-10-21` - `2021-10-21`	2 years	crt.sh
a248.e.akamai.net DigiCert Secure Site ECC CA-1	`2019-08-13` - `2020-08-12`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2018-02-05` - `2020-02-05`	2 years	crt.sh
*.clicktale.net DigiCert SHA2 Secure Server CA	`2019-10-06` - `2020-11-04`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft IT TLS CA 5	`2018-01-30` - `2020-01-30`	2 years	crt.sh
cdn.optimizely.com DigiCert ECC Secure Server CA	`2018-11-24` - `2020-02-23`	a year	crt.sh
compass-ssl.microsoft.com Microsoft IT TLS CA 5	`2018-03-14` - `2020-03-13`	2 years	crt.sh
login.live.com Microsoft IT TLS CA 1	`2019-11-05` - `2021-11-05`	2 years	crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/contactus
Frame ID: B74B8CC5EE16AAFBC2BABA702052BAC2
Requests: 54 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: 82E0C60EAB9F9C74A49CA330FDEE3FDD
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1578586188&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=8f4f76b5-3e79-4022-baa8-79af17e40a1e&partnerId=smc
Frame ID: 9EA7B92F9E32AEBA48DEAE91BEF45917
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 59D1365A6F2818B08AA5698C33ECDC4C
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: F3F1F8CFBF129121D0856373CB3130D2
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADKTFZK2FEPVC2CDITIR53ZBIKSMHNF6J6NTXPXA62XXJNQLRGIA3V3M2DOIMIJG... HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

58
Requests

100 %
HTTPS

46 %
IPv6

7
Domains

13
Subdomains

12
IPs

4
Countries

1069 kB
Transfer

3753 kB
Size

13
Cookies

81 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/home
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage
Title: Deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/devices
Title: PCs & tablets

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/accessories/en-us
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/games/xbox-one?xr=shellnav
Title: Xbox games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-games
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/microsoft-365
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/licensing/default
Title: Licensing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/home
Title: Microsoft Store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=TopNavStoreLocations
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/Accessibility/disability-answer-desk
Title: Disability Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-x/8vdnrp2m6hhc?activetab=overview
Title: Surface Pro X

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-3/8VFGGH1R94TM?activetab=overview
Title: Surface Laptop 3

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-7/8N17J0M5ZZQS?activetab=overview
Title: Surface Pro 7

Search URL Search Domain Scan URL

URL: https://store.office.com/en-us/appshome.aspx
Title: Office apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/buy-online-pick-up-in-store?icid=uhf_footer_bopuis
Title: Buy online, pick up in store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/events?icid=en_us_store_uhf_events
Title: In-store events

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Azure

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/automotive
Title: Automotive

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/government
Title: Government

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Healthcare

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/manufacturing
Title: Manufacturing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/financial-services/banking-and-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/retail-consumer-goods
Title: Retail

Search URL Search Domain Scan URL

URL: https://msdn.microsoft.com/en-us
Title: Developer Network

Search URL Search Domain Scan URL

URL: https://technet.microsoft.com/en-us
Title: TechNet

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADKTFZK2FEPVC2CDITIR53ZBIKSMHNF6J6NTXPXA62XXJNQLRGIA3V3M2DOIMIJGHVXMFNXWETKOKDUWCLS2E4PDRR42RCFROMNIIFX4KIC4SJCIMTPZBOACNFGBCA6DX4RVMVHYWD4EW7SW7SMD3RHWDESQ&d=AIAACIKZOKILK44SKPMJIIV54OAVVQMYGA73QU74VF6S6QLGGPJDBKQ5SWEWBLUY3HD5L55TMUVUPQ2GDSKEQTD4KLNNX5L2OA3NVKX7JJNIEGBRPS3DVVCEO3O6WNNRWLKMMHLB2KJXHXUYTKN6SPP3RS7JUQJTPI3RT7XNOMDD4ZGFL2WZJNIS&i=AIAAC7B5YN3VJUX7J6S2PO3AXTCO6JP4E3XROEVIMLTXU6X3FDHTT7XPEDGSBKWNDI7O2MK5LJ6WFYF4XVMYBOOC32G5DYAGUKQMNKP6RPTP2PI3D5TKS7CS2XHUG2EYEVARYMAXUGQBFY6YCNM7GIQPZKMRR5J5EOPTL3ALW7IK52XTWVKMLWBVEABJUJE4TCYOZXXSVY4OEDBRPPLOQRSR4ZE64F3GJQVMS32IZQB4YJCLE6XRO4SB6E4ETNL7DCLVOT4GPUFL3HGOML2UW3SXUACUUYQ HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.20007.1 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20007.1

Request Chain 14

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1578586188&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Request Chain 54

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=800338dd-f034-4cdc-bcb0-d5f5dd09fd96%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=46686b11-2291-445a-b97a-45589bc7d127&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=2087868c-5807-498d-ac84-c7bfb2ce23b5 HTTP 302
https://support.microsoft.com/silentauth

58 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set contactus Show response
support.microsoft.com/
Redirect Chain

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADKTFZK2FEPVC2CDITIR53ZBIKSMHNF6J6NTXPXA62XXJNQLRGIA3V3M2DOIMIJGHVXMFNXWETKOKDUWCLS2E4PDRR42RCFROMNIIFX4KIC4SJCIMTPZBOACNFGBCA6DX4RVMVHYWD4EW7SW7S...
https://support.microsoft.com/ContactUs
https://support.microsoft.com/contactus

78 KB
16 KB

80ms
78ms

Document
text/html

95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

b512e17965c1e6865e2c09d9df1b7113b6f5ab1e4604a4fcebff79d33e691140

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css

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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/maincontent.min.css

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Full URL

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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

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application/x-javascript 95.100.196.151
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

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Host: support.microsoft.com
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.templates.js

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Host: support.microsoft.com
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H/1.1

200
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support.microsoft.com/scripts/lib/i18n/
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21ms
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95.100.196.151
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https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20007.1

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Full URL

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AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

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Content-Encoding: gzip
X-Content-Type-Options: nosniff
Date: Thu, 09 Jan 2020 16:09:48 GMT
Vary: Accept-Encoding
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Expires: Thu, 09 Jan 2020 17:41:38 GMT
Cache-Control: public, no-transform, max-age=43200
Connection: keep-alive
Content-Length: 9365
X-UA-Compatible: IE=edge

GET
H2 200 RE1Mu3b
img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/ 4 KB
4 KB 20ms
4ms Image
image/png 2a01:4a0:1338:28::c38a:ff18
NETZBETRIEB-GMBH

General

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Show headers Download Go to Show image

Full URL: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server: 2a01:4a0:1338:28::c38a:ff18 , Germany, ASN201011 (NETZBETRIEB-GMBH, DE),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
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Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

x-cms-cdninvalkey: am:RE1Mu3b
date: Thu, 09 Jan 2020 16:09:48 GMT
x-aspnet-version: 4.0.30319
x-source-length: 4054
x-powered-by: ASP.NET
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server: Microsoft-IIS/10.0
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content-location: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
expires: Fri, 10 Jan 2020 15:05:51 GMT

GET
H2 200 b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
cdnssl.clicktale.net/www32/ptc/ 61 KB
14 KB 44ms
6ms Script
text/javascript 2a02:26f0:6c00:183::2db0
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00:183::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
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Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

date: Thu, 09 Jan 2020 16:09:48 GMT
content-encoding: gzip
access-control-allow-origin: *
vary: Accept-Encoding
content-type: text/javascript; charset=utf-8
status: 200
cache-control: public, max-age=600
content-length: 13653
expires: Thu, 09 Jan 2020 16:19:48 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/normal/ 40 KB
41 KB 30ms
19ms Font
application/font-woff 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/normal/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:09:48 GMT
last-modified: Mon, 28 Oct 2019 18:13:11 GMT
x-rtag: RT
etag: "225db5cbb8dd51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=628348
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 41280

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 141ms
36ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

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Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

a66a9061aa1573a5de640a23c37c4697eae10de3284b53925956bbdb5b73d400

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:47 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: xD7mZ7kWCUSYWthOJU7ssA.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/app/virtualagentservice/api/ Frame 82E0
Redirect Chain

https://support.microsoft.com/app/virtualagentservice/api/silentauth
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1578586188&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3F...
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

2 KB
1 KB

42ms
41ms

Document
text/html

95.100.196.151
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
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Request headers

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Pragma: no-cache
Cache-Control: no-cache
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
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Sec-Fetch-Site: cross-site
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Referer: https://support.microsoft.com/contactus

Response headers

Content-Type: text/html
Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Thu, 09 Jan 2020 16:09:49 GMT
Cache-Control: max-age=0, no-cache, no-store
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Date: Thu, 09 Jan 2020 16:09:49 GMT
Content-Length: 677
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Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

status: 302
cache-control: no-cache, no-store
pragma: no-cache
content-type: text/html; charset=utf-8
expires: Thu, 09 Jan 2020 16:08:48 GMT
location: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
server: Microsoft-IIS/10.0
p3p: CP="DSP CUR OTPi IND OTRi ONL FIN"
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referrer-policy: strict-origin-when-cross-origin
ppserver: PPV: 30 H: BY1PPF15898C1BA V: 0
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-xss-protection: 1; mode=block
date: Thu, 09 Jan 2020 16:09:48 GMT
content-length: 0

GET
H2 200 7962161087.js Show response
cdn.optimizely.com/js/ 87 B
756 B 21ms
9ms Script
text/javascript 2a02:26f0:6c00:183::13b8
AKAMAI-ASN1

General

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Full URL

https://cdn.optimizely.com/js/7962161087.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

2a02:26f0:6c00:183::13b8 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

AmazonS3 /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000

Request headers

Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

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x-amz-version-id: m6woCCOYme1QdN12hsSdMlmxf92nP59i
content-encoding: gzip
x-amz-request-id: 2AB67110379B51D8
status: 200
access-control-max-age: 86400
date: Thu, 09 Jan 2020 16:09:48 GMT
x-amz-replication-status: COMPLETED
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strict-transport-security: max-age=15768000
content-length: 91
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last-modified: Tue, 20 Aug 2019 20:26:28 GMT
server: AmazonS3
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accept-ranges: bytes
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access-control-allow-headers: *

GET
H/1.1 200
OK contactus Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 67 KB
8 KB 171ms
170ms XHR
application/json 95.100.196.151
Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/contactus?iecbust=1578586188434

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

Accept: application/json, text/plain, */*
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Referer: https://support.microsoft.com/contactus
MS-CV: /PZZjN1v90eaFB5g.1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:48 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 6452
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.20007.1
Expires: Thu, 09 Jan 2020 16:09:48 GMT

GET
H/1.1 200
OK / Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 40 KB
12 KB 214ms
213ms XHR
application/json 95.100.196.151
Akamai Technologies

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Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/?iecbust=1578586188434

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
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Request headers

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Akamai Technologies

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Requested by

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Microsoft Corpora...

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Full URL

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

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X-Content-Type-Options: nosniff
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Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 130ms
34ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageAction%27&time=%272020-01-09T16%3A09%3A48.487Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2FPZZjN1v90eaFB5g.10%27&-ver=%271.0%27&-impressionGuid=%2754fc12c1-b1b3-4ce5-995a-320ce2926c30%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22prod%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22%2FPZZjN1v90eaFB5g.9%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Ccogs-gethelpdeeplink-0%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cce-aatest-1%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Csps-devices-psd2-1%7Csps-bc-psd2%7Csps-xbox-power-1%7Csps-awa-fix-1%7Camc-spampredict-1%7Cvafx-proxybot-1%7Cvafx-outage-0%7Csps-canonical-1%7Cvafx-ons-1%7Ccogs-fr-contactus-191210%7Ccogs-contactus-1%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%2239777B6F4E3169EF3C8675234F9A6881%22%2C%22ms.asid%22%3A%2247934605-e038-4066-8dfa-467a68fbc027%22%2C%22ms.vlid%22%3A%228ef24c74-1ff7-4a24-acf2-a0a9b23f735d%22%7D%7D%27&-contentVer=%272.0%27&-market=%27en-us%27&-actionType=%27A%27&-behavior=20&-content=%27%5B%7B%22contentName%22%3A%22as-ghrd-tested-for-redirection%22%2C%22contentId%22%3A%22as-ghrd-tested-for-redirection%22%2C%22meetsOsRequirements%22%3Afalse%2C%22isDevEject%22%3Afalse%2C%22isRunningNativeLegacy%22%3Afalse%2C%22isRunningUwp%22%3Afalse%2C%22ms-asid%22%3A%2247934605-e038-4066-8dfa-467a68fbc027%22%7D%5D%27&*baseType=%27Ms.Content.PageAction%27&*timeToAction=1076&*cookieEnabled=true&*cookies=%27ms-asid%3D47934605-e038-4066-8dfa-467a68fbc027%3B%27&*isJs=true&*isLoggedIn=false&*isManual=true&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39777B6F4E3169EF3C8675234F9A6881%27&$mscomCookies=true

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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X-Content-Type-Options: nosniff
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Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
929 B 70ms
51ms XHR
text/html 95.100.196.151
Akamai Technologies

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Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

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Software

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Response headers

Date: Thu, 09 Jan 2020 16:09:48 GMT
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Content-Length: 580

GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 985 B
2 KB 136ms
76ms XHR
application/json 95.100.196.151
Akamai Technologies

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https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1578586188491

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Software

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Request headers

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MS-CV: /PZZjN1v90eaFB5g.13
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

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Date: Thu, 09 Jan 2020 16:09:48 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
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Expires: Thu, 09 Jan 2020 16:09:48 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/bold/ 36 KB
36 KB 49ms
49ms Font
application/font-woff 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:09:48 GMT
last-modified: Mon, 14 Oct 2019 19:54:47 GMT
x-rtag: RT
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strict-transport-security: max-age=31536000
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cache-control: public, max-age=517448
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content-length: 36876

GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/ 126 KB
27 KB 8ms
7ms Script
application/javascript 2a02:26f0:6c00:19d::37
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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Date: Thu, 09 Jan 2020 16:09:48 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 27515
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
637 B 61ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-01-09T16%3A09%3A48.557Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2FPZZjN1v90eaFB5g.14%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=4&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20by%20auth%20service%20when%20we%20are%20having%20issues%20loading%20me%20control%20shell%20-%20when%20this%20happens%20we%20use%20the%20fallback%20L0Header%20as%20Universal%20Header%20is%20not%20available%20at%20all%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_6)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F79.0.3945.88%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39777B6F4E3169EF3C8675234F9A6881%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

a66a9061aa1573a5de640a23c37c4697eae10de3284b53925956bbdb5b73d400

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:48 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: M0cLKX33+Eaubagy+t699Q.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H2 200 monitor-latest.js Show response
cdnssl.clicktale.net/www/ 61 KB
19 KB 19ms
6ms Script
application/javascript 2a02:26f0:6c00:183::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00:183::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: 9d8a2811fe6cec544f8e4ba7915c7ee8d4caa72257d97bf4f8964dae6c621ff6

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:09:48 GMT
content-encoding: gzip
last-modified: Sun, 21 Jul 2019 07:11:33 GMT
server: Microsoft-IIS/8.5
access-control-allow-origin: *
etag: "8040b486933fd51:0"
vary: Accept-Encoding
content-type: application/javascript
status: 200
cache-control: max-age=86400
accept-ranges: bytes
content-length: 19662
expires: Fri, 10 Jan 2020 16:09:48 GMT

GET
H2 200 WR-latest.js Show response
cdnssl.clicktale.net/www/ 55 KB
19 KB 24ms
11ms Script
application/javascript 2a02:26f0:6c00:183::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/WR-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00:183::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: bcfca2eaed822191dee3275828f70a74476c84f2e3a927c1f49cf7b6da7e3436

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:09:48 GMT
content-encoding: gzip
last-modified: Sun, 27 Oct 2019 12:47:27 GMT
server: Microsoft-IIS/8.5
access-control-allow-origin: *
etag: "8019e8afc48cd51:0"
vary: Accept-Encoding
content-type: application/javascript
status: 200
cache-control: max-age=86400
accept-ranges: bytes
content-length: 18702
expires: Fri, 10 Jan 2020 16:09:48 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
637 B 53ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-01-09T16%3A09%3A48.566Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2FPZZjN1v90eaFB5g.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-latencyMs=126&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_6)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F79.0.3945.88%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39777B6F4E3169EF3C8675234F9A6881%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

a66a9061aa1573a5de640a23c37c4697eae10de3284b53925956bbdb5b73d400

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:48 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 4cA0yGsDv02UdicM7IBAew.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
637 B 68ms
43ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-01-09T16%3A09%3A48.581Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2FPZZjN1v90eaFB5g.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=110&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_6)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F79.0.3945.88%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39777B6F4E3169EF3C8675234F9A6881%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

7e0d7c2d51fe95893a3f8f61970d9299458ac09f749297b8cda55af32791b8ff

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:47 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: DTcOuSqWHkSE0EaWcSeQIA.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
637 B 68ms
32ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-01-09T16%3A09%3A48.583Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2FPZZjN1v90eaFB5g.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=102&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_6)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F79.0.3945.88%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39777B6F4E3169EF3C8675234F9A6881%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

7e0d7c2d51fe95893a3f8f61970d9299458ac09f749297b8cda55af32791b8ff

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:47 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: OXrab1S1TEyGtUj0l762UA.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
637 B 44ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-01-09T16%3A09%3A48.585Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2FPZZjN1v90eaFB5g.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=96&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_6)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F79.0.3945.88%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A39777B6F4E3169EF3C8675234F9A6881%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

33d6e81589df3aeea358ca67400c6233e97fdbe3c90297508af5104e452750ef

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:48 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: o3/3F8tdHkWQa8Jv0DvT/Q.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

GET
DATA 200
OK truncated
/ 358 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: ee2b841529e5d06aeae7f65b413b40bbfef5161c9fad9a8a1755dac03806291b

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 407ms
100ms Other
text/plain 52.21.15.119
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=4931578005615530&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F&3=5551916907820977&4=6813118378097240&5=0
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.21.15.119 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-21-15-119.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Thu, 09 Jan 2020 16:09:48 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D2175e8c6e861477893b19a3d7763035d%26HASH%3D2175%26LV%3D202001%26V%3D4%26LU%3D1578586188545%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 65ms
9ms Image
image/png 2a02:26f0:10c:38d::a8b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:10c:38d::a8b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Thu, 09 Jan 2020 16:09:48 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5: bj1oAO75z/S5SrwCUlXrKw==
ETag: "0x8D5523A48985AC5"
Content-Type: image/png
x-ms-request-id: d458e34f-001e-010c-4d45-ff64c9000000
Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 32ms
32ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D2175e8c6e861477893b19a3d7763035d%26HASH%3D2175%26LV%3D202001%26V%3D4%26LU%3D1578586188545%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 86ms
85ms Font
application/font-woff 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

a5bd6ac93cfa45a3508534eec86855b84f8555a24214034cc9200aa9f1f475e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:09:48 GMT
last-modified: Mon, 14 Oct 2019 19:54:47 GMT
x-rtag: RT
etag: "afe6ac3bc982d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=994615
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 33980

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 33ms
32ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dfc06e4ac58ac41f1b1d1a9907f499874%26HASH%3Dfc06%26LV%3D202001%26V%3D4%26LU%3D1578586188591%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 33ms
32ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D34c187e86f2946b99cc007b02578020c%26HASH%3D34c1%26LV%3D202001%26V%3D4%26LU%3D1578586188498%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 37ms
36ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dfc06e4ac58ac41f1b1d1a9907f499874%26HASH%3Dfc06%26LV%3D202001%26V%3D4%26LU%3D1578586188591%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 Me.srf
login.live.com/ Frame 9EA7 0
0 165ms
164ms Document
text/html 40.90.22.183
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1578586188&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=8f4f76b5-3e79-4022-baa8-79af17e40a1e&partnerId=smc

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/meBoot.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.90.22.183 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Microsoft-IIS/10.0 /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: login.live.com
:scheme: https
:path: /Me.srf?wa=wsignin1.0&rpsnv=13&ct=1578586188&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=8f4f76b5-3e79-4022-baa8-79af17e40a1e&partnerId=smc
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: cross-site
sec-fetch-mode: nested-navigate
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
cookie: uaid=02d2797ce01c422889ee4d08b2f3d206; MSPRequ=id=288908&lt=1578586188&co=1
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
cache-control: no-cache, no-store
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
expires: Thu, 09 Jan 2020 16:08:49 GMT
vary: Accept-Encoding
server: Microsoft-IIS/10.0
p3p: CP="DSP CUR OTPi IND OTRi ONL FIN"
set-cookie: uaid=8f4f76b53e794022baa879af17e40a1e; domain=login.live.com; Secure; path=/; SameSite=None; HttpOnly MSPRequ=id=288908&lt=1578586189&co=2; domain=login.live.com; Secure; path=/; SameSite=None; HttpOnly
referrer-policy: strict-origin-when-cross-origin
ppserver: PPV: 30 H: BY1PPF15898C1BA V: 0
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-xss-protection: 1; mode=block
date: Thu, 09 Jan 2020 16:09:48 GMT
content-length: 4086

GET
H/1.1 200
OK meCore.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/ 92 KB
16 KB 14ms
14ms Script
application/javascript 2a02:26f0:6c00:19d::37
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.19340.3/en-US/meCore.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

f88df8b34ccc18549987d5498f54389aa783d5dd083442758e62caba177ff98e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Fri, 03 Jan 2020 07:51:18 GMT
Date: Thu, 09 Jan 2020 16:09:49 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 16427
X-UA-Compatible: IE=edge

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 33ms
33ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dfc06e4ac58ac41f1b1d1a9907f499874%26HASH%3Dfc06%26LV%3D202001%26V%3D4%26LU%3D1578586188591%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 cartcount Show response
www.microsoft.com/store/buy/ Frame 59D1 1 KB
948 B 14ms
14ms Document
text/html 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/store/buy/cartcount

Requested by

Host: www.microsoft.com
URL: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/1b-c96630/db-bc0148/dc-7e9864/78-4c7d22/38-74a735/16-4c1a9d/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/62-95a6e7/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/d6-c4d640?ver=2.0&iife=1

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

d766a7197c6813c959cb7e6f03cdd0c336461cb3705ee671016fdb7734771eab

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Xss-Protection	1

Request headers

:method: GET
:authority: www.microsoft.com
:scheme: https
:path: /store/buy/cartcount
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
sec-fetch-site: same-site
sec-fetch-mode: nested-navigate
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
cookie: smcflighting=100; MUID=39777B6F4E3169EF3C8675234F9A6881; MC1=GUID=c9c98c499699474cbb7eaf015cc19547&HASH=c9c9&LV=202001&V=4&LU=1578586188589; MS0=6d8871070b9744e0ad16a79057880ec8; ctm={'pgv':6813118378097240|'vst':5551916907820977|'vstr':4931578005615530|'intr':1578586188618|'v':1}; __CT_Data=gpv=1&ckp=tld&dm=microsoft.com
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

status: 200
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
x-activity-id: 4f14a162-54b2-4ae6-a2ed-84be3a71d25a
ms-cv: ZRtPgGJvgE+KgPRj.0
x-appversion: 1.0.7296.3355
x-az: {did:0f33282e4311401e958b35fb1cb65e20, rid: 6, sn: onestore-neu-prod, dt: 2020-01-02T11:32:26.7983009Z, bt: 2019-12-23T01:51:50.0000000Z}
ms-operation-id: 001461fa8953264f958ecdc8c8164e71
p3p: CP="NON DSP ADM DEV PSD OUR IND STP PHY PRE NAV UNI"
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
x-xss-protection: 1
content-length: 405
cache-control: max-age=25897
expires: Thu, 09 Jan 2020 23:21:26 GMT
date: Thu, 09 Jan 2020 16:09:49 GMT
vary: Accept-Encoding
tls_version: tls1.2
strict-transport-security: max-age=31536000
x-rtag: Str

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semibold/ 35 KB
35 KB 110ms
109ms Font
application/font-woff 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

942e5dd201200674506b0df50c1afef021fff6d5bd7bb7f600ded8617dbcb386

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Thu, 09 Jan 2020 16:09:49 GMT
last-modified: Mon, 14 Oct 2019 19:54:47 GMT
x-rtag: RT
etag: "508ba93bc982d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
status: 200
tls_version: tls1.2
cache-control: public, max-age=874007
accept-ranges: bytes
access-control-allow-origin: https://support.microsoft.com
content-length: 35900

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 34ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dfc06e4ac58ac41f1b1d1a9907f499874%26HASH%3Dfc06%26LV%3D202001%26V%3D4%26LU%3D1578586188591%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 47ms
47ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dfc06e4ac58ac41f1b1d1a9907f499874%26HASH%3Dfc06%26LV%3D202001%26V%3D4%26LU%3D1578586188591%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/ Frame F3F1
Redirect Chain

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=8...
https://support.microsoft.com/silentauth

1 KB
2 KB

64ms
63ms

Document
text/html

95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/silentauth

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Resource Hash

f0a7ef6394dc2ad0382c582a59b7758302a1be1a7718a86936803e87b80ff180

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: nested-navigate
Referer: https://support.microsoft.com/en-us/contactus/
Accept-Encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

Content-Type: text/html; charset=utf-8
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Thu, 09 Jan 2020 16:09:49 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:49 GMT
Content-Length: 717
Connection: keep-alive
Set-Cookie: smc_expid=smc-survey-feat-1|smc-survey-elg-1|cogs-gethelpdeeplink-0|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-1|sps-canonical-1|vafx-ons-1|cogs-fr-contactus-191210|cogs-contactus-1; domain=support.microsoft.com; path=/ smc_expt=2020-01-09T16:09:49.9481015Z; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/; secure SMCsiteDir=ltr; domain=support.microsoft.com; path=/; secure smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Content-Encoding: gzip
Expires: -1
Location: https://support.microsoft.com/silentauth#error=login_required&error_description=AADSTS50058%3a+A+silent+sign-in+request+was+sent+but+no+user+is+signed+in.+The+cookies+used+to+represent+the+user%27s+session+were+not+sent+in+the+request+to+Azure+AD.+This+can+happen+if+the+user+is+using+Internet+Explorer+or+Edge%2c+and+the+web+app+sending+the+silent+sign-in+request+is+in+different+IE+security+zone+than+the+Azure+AD+endpoint+(login.microsoftonline.com).%0d%0aTrace+ID%3a+6b09497c-e57a-4075-9a9c-e7c06d572c00%0d%0aCorrelation+ID%3a+46686b11-2291-445a-b97a-45589bc7d127%0d%0aTimestamp%3a+2020-01-09+16%3a09%3a49Z&error_uri=https%3a%2f%2flogin.microsoftonline.com%2ferror%3fcode%3d50058&state=800338dd-f034-4cdc-bcb0-d5f5dd09fd96%7cfdf9885b-dd37-42bf-82e5-c3129ef5a302
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
x-ms-request-id: 6b09497c-e57a-4075-9a9c-e7c06d572c00
x-ms-ests-server: 2.1.9898.10 - DUB2 ProdSlices
x-ms-clitelem: 1,0,0,,
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie: buid=AQABAAEAAABeAFzDwllzTYGDLh_qYbH8G-BrvN_UZ15US4ycQkr52mLUw6x4ZG2bUX64zCTpR7BNrdjWTsfA_yylq_tNLJL9n6NajTDjj7dsq43z3_MpKJfJ2sadQSx2ZKwAkEdjuUsgAA; expires=Sat, 08-Feb-2020 16:09:49 GMT; path=/; secure; HttpOnly; SameSite=None fpc=Aki-_6EnYU1DqZ9VQJ0J4XkW0mo6AQAAAE1HqdUOAAAA; expires=Sat, 08-Feb-2020 16:09:49 GMT; path=/; secure; HttpOnly; SameSite=None x-ms-gateway-slice=prod; path=/; SameSite=None; secure; HttpOnly stsservicecookie=ests; path=/; SameSite=None; secure; HttpOnly
Referrer-Policy: strict-origin-when-cross-origin
Date: Thu, 09 Jan 2020 16:09:49 GMT
Content-Length: 579

GET
H/1.1 200
OK adallibraries Show response
support.microsoft.com/bundles/ Frame F3F1 203 KB
69 KB 28ms
27ms Script
text/javascript 95.100.196.151
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

95.100.196.151 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a95-100-196-151.deploy.static.akamaitechnologies.com

Software

Resource Hash

3b64cb93963f051e13f99686a1644be6f6e8cbdacbf4585bc27bcbe963464548

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/silentauth
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Date: Thu, 09 Jan 2020 16:09:49 GMT
Content-Encoding: gzip
Last-Modified: Thu, 09 Jan 2020 09:35:41 GMT
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/javascript; charset=utf-8
Cache-Control: public, max-age=1065
Connection: keep-alive
Content-Length: 70399
Expires: Thu, 09 Jan 2020 16:27:34 GMT

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 274 B
953 B 33ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-01-09T16%3A09%3A50.051Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27%2FPZZjN1v90eaFB5g.15%27&-operationName=%27%2F%2Fauth%2Faad-silent-auth%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Faad-silent-auth%27&-latencyMs=1032&-targetUri=%27%2F%2Fauth%2Faad-silent-auth%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20when%20we%20are%20having%20issues%20with%20completing%20AAD%20silent%20auth%20flow%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_6)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F79.0.3945.88%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCcogs-gethelpdeeplink-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCvafx-outage-0%2CCT%3ASMCsps-canonical-1%2CCT%3ASMCvafx-ons-1%2CCT%3ASMCcogs-fr-contactus-191210%2CCT%3ASMCcogs-contactus-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

e741bf8655a442be1d0e1e40eaa7cf7a2d11f9b99e276a27f24e3400f2ff7a95

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Pragma: no-cache
Date: Thu, 09 Jan 2020 16:09:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 42RiqKoyK0+yqni4gsgZZg.0
Content-Type: application/javascript
Content-Length: 274
Expires: 0

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 33ms
32ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D6d4b19f65cb846c5b578c7341521f4c3%26HASH%3D6d4b%26LV%3D202001%26V%3D4%26LU%3D1578586190056%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

Verdicts & Comments Add Verdict or Comment

116 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

13 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expt Value: 2020-01-09T16:09:48.4829918Z
.microsoft.com/	1970-01-19 15:15:22	Name: ctm Value: {'pgv':6813118378097240\|'vst':5551916907820977\|'vstr':4931578005615530\|'intr':1578586188618\|'v':1}
.microsoft.com/	1970-01-19 15:15:22	Name: MC1 Value: GUID=c9c98c499699474cbb7eaf015cc19547&HASH=c9c9&LV=202001&V=4&LU=1578586188589
.microsoft.com/	1970-01-19 15:16:48	Name: MUID Value: 39777B6F4E3169EF3C8675234F9A6881
.microsoft.com/	1970-01-19 06:29:47	Name: MS0 Value: 6d8871070b9744e0ad16a79057880ec8
.microsoft.com/	1970-01-19 15:15:22	Name: __CT_Data Value: gpv=1&ckp=tld&dm=microsoft.com
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteDir Value: ltr
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteLang Value: en-US
support.microsoft.com/	1969-12-31 23:59:59	Name: smcpartner Value: smc
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expid Value: smc-survey-feat-1\|smc-survey-elg-1\|cogs-gethelpdeeplink-0\|vafx-entry-point-2\|com-getsupport-1\|ce-aatest-1\|smc-clicktale\|sps-premier-msaas-1\|vafx-snt-1\|sps-ppx-office-1\|sps-ppx-nonoffice-1\|sps-bcsurvey-1\|sps-oasproducts-1\|sps-surface-power-1\|vafx-dcp-1\|sps-devices-s2sauth-1\|tasmigrationmseg\|sps-sc-1\|vafx-rawlog-1\|vafx-enginev2-1\|sps-details-1\|amc-suspend-1\|sps-devices-psd2-1\|sps-bc-psd2\|sps-xbox-power-1\|sps-awa-fix-1\|amc-spampredict-1\|vafx-proxybot-1\|vafx-outage-0\|sps-canonical-1\|vafx-ons-1\|cogs-fr-contactus-191210\|cogs-contactus-1\|
.support.microsoft.com/	1969-12-31 23:59:59	Name: ms-asid Value: 47934605-e038-4066-8dfa-467a68fbc027
support.microsoft.com/	1970-01-19 15:15:22	Name: MSFPC Value: GUID=fc06e4ac58ac41f1b1d1a9907f499874&HASH=fc06&LV=202001&V=4&LU=1578586188591
.microsoft.com/	1969-12-31 23:59:59	Name: smcflighting Value: 100

6 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	error	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: Local storage not supported
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js(Line 326) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20002.1/virtualagent.application.min.js(Line 163) Message: Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
mucp.api.account.microsoft.com
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.16.186.27
20.190.129.160
2a01:4a0:1338:28::c38a:ff18
2a02:26f0:10c:38d::a8b
2a02:26f0:6c00:183::13b8
2a02:26f0:6c00:183::2db0
2a02:26f0:6c00:187::356e
2a02:26f0:6c00:19d::37
40.77.226.250
40.90.22.183
52.21.15.119
64.4.54.46
95.100.196.151
04c527c1c6347ee6b560c0f0d681f806934ac94e2a416ceb901f760a515dc302
0a270c49d8a0730c027517a488466f4abfb794f81984f71d598ad018f4a45b82
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support.microsoft.com Open in urlscan Pro 95.100.196.151 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

58 Requests

100 %HTTPS

46 %IPv6

7 Domains

13 Subdomains

12 IPs

4 Countries

1069 kBTransfer

3753 kBSize

13 Cookies

81 Outgoing links

Page URL History

Redirected requests

58 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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Request headers

support.microsoft.com Open in urlscan Pro
95.100.196.151 Public Scan

Screenshot
Live screenshot

Full Image

58
Requests

100 %
HTTPS

46 %
IPv6

7
Domains

13
Subdomains

12
IPs

4
Countries

1069 kB
Transfer

3753 kB
Size

13
Cookies

58 HTTP transactions
1 data transactions