www.helpscout.com Open in urlscan Pro
76.76.21.21 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.helpscout.com/helpu/art-of-troubleshooting-support/
Submission: On February 22 via manual (February 22nd 2023, 9:11:18 pm UTC) from US — Scanned from DE

Summary HTTP 69 Redirects Links 26 Behaviour Indicators

Summary

This website contacted 23 IPs in 5 countries across 20 domains to perform 69 HTTP transactions. The main IP is 76.76.21.21, located in Walnut, United States and belongs to AMAZON-02, US. The main domain is www.helpscout.com. The Cisco Umbrella rank of the primary domain is 402100.
TLS certificate: Issued by R3 on December 18th 2022. Valid for: 3 months.

This is the only time www.helpscout.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
39	76.76.21.21 76.76.21.21	16509 (AMAZON-02) (AMAZON-02)
5	2a04:4e42:8e:... 2a04:4e42:8e::720	54113 (FASTLY) (FASTLY)
1	2a00:1450:400... 2a00:1450:400d:80e::2008	15169 (GOOGLE) (GOOGLE)
4	2a00:1450:400... 2a00:1450:4001:82f::200e	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6811:d3cc	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	18.66.122.54 18.66.122.54	16509 (AMAZON-02) (AMAZON-02)
1	2600:1901:0:4... 2600:1901:0:498c::	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6812:346	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	199.232.16.157 199.232.16.157	54113 (FASTLY) (FASTLY)
1	2606:4700:440... 2606:4700:4400::ac40:9a55	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2606:4700::68... 2606:4700::6811:43b0	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	52.45.22.40 52.45.22.40	14618 (AMAZON-AES) (AMAZON-AES)
1	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:402... 2a00:1450:4025:402::9d	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:400d:808::2003	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6812:bd4	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	104.244.42.69 104.244.42.69	13414 (TWITTER) (TWITTER)
1	104.244.42.195 104.244.42.195	13414 (TWITTER) (TWITTER)
1	2a00:1450:400... 2a00:1450:4001:831::2004	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6812:1f85	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2606:4700::68... 2606:4700::6813:9b53	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	107.178.240.159 107.178.240.159	() ()
69	23

39 76.76.21.21 (Walnut, United States)

ASN16509 (AMAZON-02, US)

www.helpscout.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2a04:4e42:8e::720 (United States)

ASN54113 (FASTLY, US)

hs-marketing-contentful.imgix.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
hs-marketing.imgix.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400d:80e::2008 (Ireland)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:82f::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:d3cc (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-scripts.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.122.54 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-54.fra60.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:1901:0:498c:: (Kansas City, United States)

ASN15169 (GOOGLE, US)

cdn.mxpnl.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:346 (United States)

ASN13335 (CLOUDFLARENET, US)

snippet.growsumo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 199.232.16.157 (Vienna, Austria)

ASN54113 (FASTLY, US)

static.ads-twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::ac40:9a55 (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-banner.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:43b0 (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-analytics.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.45.22.40 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-45-22-40.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.analytics.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4025:402::9d (Den Helder, Netherlands)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400d:808::2003 (Ireland)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:bd4 (United States)

ASN13335 (CLOUDFLARENET, US)

grsm.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.69 (United States)

ASN13414 (TWITTER, US)

t.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.195 (United States)

ASN13414 (TWITTER, US)

analytics.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:831::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:1f85 (United States)

ASN13335 (CLOUDFLARENET, US)

partnerlinks.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6813:9b53 (United States)

ASN13335 (CLOUDFLARENET, US)

track.hubspot.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 107.178.240.159 (None, )

ASN- ()

api-js.mixpanel.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
39	helpscout.com www.helpscout.com — Cisco Umbrella Rank: 402100	645 KB
5	imgix.net hs-marketing-contentful.imgix.net — Cisco Umbrella Rank: 635761 hs-marketing.imgix.net — Cisco Umbrella Rank: 646118	62 KB
4	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 35	21 KB
2	google.de www.google.de — Cisco Umbrella Rank: 6232	515 B
2	doubleclick.net stats.g.doubleclick.net — Cisco Umbrella Rank: 77	397 B
2	google.com region1.analytics.google.com — Cisco Umbrella Rank: 4596 www.google.com — Cisco Umbrella Rank: 2	663 B
2	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 943 heapanalytics.com — Cisco Umbrella Rank: 836	37 KB
1	mixpanel.com api-js.mixpanel.com	372 B
1	hubspot.com track.hubspot.com — Cisco Umbrella Rank: 2191	900 B
1	partnerlinks.io partnerlinks.io — Cisco Umbrella Rank: 13547	203 B
1	twitter.com analytics.twitter.com — Cisco Umbrella Rank: 617	721 B
1	t.co t.co — Cisco Umbrella Rank: 522	377 B
1	grsm.io grsm.io — Cisco Umbrella Rank: 12835	234 B
1	hs-analytics.net js.hs-analytics.net — Cisco Umbrella Rank: 2076	22 KB
1	hs-banner.com js.hs-banner.com — Cisco Umbrella Rank: 2081	16 KB
1	ads-twitter.com static.ads-twitter.com — Cisco Umbrella Rank: 623	15 KB
1	growsumo.com snippet.growsumo.com — Cisco Umbrella Rank: 38222	3 KB
1	mxpnl.com cdn.mxpnl.com — Cisco Umbrella Rank: 3150	18 KB
1	hs-scripts.com js.hs-scripts.com — Cisco Umbrella Rank: 2128	788 B
1	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 50	83 KB
69	20

	Domain	Requested by
39	www.helpscout.com	www.helpscout.com
4	www.google-analytics.com	www.helpscout.com www.google-analytics.com
3	hs-marketing-contentful.imgix.net	www.helpscout.com
2	www.google.de	www.helpscout.com
2	stats.g.doubleclick.net	www.googletagmanager.com www.google-analytics.com
2	hs-marketing.imgix.net	www.helpscout.com
1	api-js.mixpanel.com	cdn.mxpnl.com
1	track.hubspot.com
1	partnerlinks.io	snippet.growsumo.com
1	www.google.com	www.helpscout.com
1	analytics.twitter.com	www.helpscout.com
1	t.co	www.helpscout.com
1	grsm.io	snippet.growsumo.com
1	region1.analytics.google.com	www.googletagmanager.com
1	heapanalytics.com	www.helpscout.com
1	js.hs-analytics.net	js.hs-scripts.com
1	js.hs-banner.com	js.hs-scripts.com
1	static.ads-twitter.com	www.helpscout.com
1	snippet.growsumo.com	www.helpscout.com
1	cdn.mxpnl.com	www.helpscout.com
1	cdn.heapanalytics.com	www.helpscout.com
1	js.hs-scripts.com	www.helpscout.com
1	www.googletagmanager.com	www.helpscout.com
69	23

This site contains links to these domains. Also see Links.

Domain
www.helpscout.net
intheworks.helpscout.com
docs.helpscout.com
developer.helpscout.com
secure.helpscout.net
twitter.com
facebook.com
www.linkedin.com
www.troubleshooters.com
zapier.com
www.fullstory.com
kb.iu.edu
www.slideshare.net
artoftroubleshooting.com
artoftroubleshooting.files.wordpress.com
www.supportedcontent.com
style.helpscout.com
status.helpscout.com
www.facebook.com
bcorporation.net

Subject Issuer	Validity	Valid
www.helpscout.com R3	`2022-12-18` - `2023-03-18`	3 months	crt.sh
*.imgix.com GlobalSign Atlas R3 DV TLS CA 2022 Q2	`2022-06-01` - `2023-07-03`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-02-01` - `2023-04-26`	3 months	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-06-03` - `2023-06-02`	a year	crt.sh
cdn.heapanalytics.com Amazon	`2022-07-29` - `2023-08-27`	a year	crt.sh
*.mxpnl.com GeoTrust Global TLS RSA4096 SHA256 2022 CA1	`2022-07-11` - `2023-07-28`	a year	crt.sh
ads-twitter.com DigiCert TLS RSA SHA256 2020 CA1	`2022-07-22` - `2023-08-22`	a year	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2023-02-01` - `2023-04-26`	3 months	crt.sh
www.google.de GTS CA 1C3	`2023-02-01` - `2023-04-26`	3 months	crt.sh
t.co DigiCert TLS Hybrid ECC SHA384 2020 CA1	`2023-02-05` - `2024-02-05`	a year	crt.sh
*.twitter.com DigiCert TLS Hybrid ECC SHA384 2020 CA1	`2022-03-07` - `2023-03-06`	a year	crt.sh
www.google.com GTS CA 1C3	`2023-02-08` - `2023-05-03`	3 months	crt.sh
hubspot.com Cloudflare Inc ECC CA-3	`2023-02-05` - `2024-02-05`	a year	crt.sh
*.mixpanel.com GeoTrust Global TLS RSA4096 SHA256 2022 CA1	`2023-02-13` - `2024-03-15`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://www.helpscout.com/helpu/art-of-troubleshooting-support/
Frame ID: 85E2A013DF34EF113E5800A69698A82D
Requests: 76 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

The Art of Troubleshooting for Customer Support ProfessionalsSearch Icon

Detected technologies

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtag/js

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

HubSpot Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

js\.hs-analytics\.net/analytics

Page Statistics

69
Requests

100 %
HTTPS

68 %
IPv6

20
Domains

23
Subdomains

23
IPs

5
Countries

926 kB
Transfer

2952 kB
Size

21
Cookies

26 Outgoing links

These are links going to different origins than the main page.

URL: https://www.helpscout.net/company/legal/cookie-policy/?__hstc=238111519.fcdce210e7734ed886169964ae7eb368.1677100272416.1677100272416.1677100272416.1&__hssc=238111519.1.1677100272416&__hsfp=1878800189
Title: Cookie Policy

Search URL Search Domain Scan URL

URL: https://intheworks.helpscout.com/
Title: In the Works

Search URL Search Domain Scan URL

URL: https://docs.helpscout.com/
Title: Help Center

Search URL Search Domain Scan URL

URL: https://developer.helpscout.com/
Title: Developer Docs

Search URL Search Domain Scan URL

URL: https://secure.helpscout.net/members/register/41/?__hstc=238111519.fcdce210e7734ed886169964ae7eb368.1677100272416.1677100272416.1677100272416.1&__hssc=238111519.1.1677100272416&__hsfp=1878800189&utm_source=(direct)&last_touch_url=%2Fhelpu%2Fart-of-troubleshooting-support%2F&utm_first_source=(direct)&first_touch_url=%2Fhelpu%2Fart-of-troubleshooting-support%2F&utm_source=(direct)&last_touch_url=%2Fhelpu%2Fart-of-troubleshooting-support%2F&utm_first_source=(direct)&first_touch_url=%2Fhelpu%2Fart-of-troubleshooting-support%2F&mxid=1867af7497e56e-0164c09d751e1d-683f5457-1d4c00-1867af7497f6d2&hpid=1465372450254199&mxid=1867af7497e56e-0164c09d751e1d-683f5457-1d4c00-1867af7497f6d2&hpid=1465372450254199
Title: Free Trial

Search URL Search Domain Scan URL

URL: https://twitter.com/share?url=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F&text=The%20Art%20of%20Troubleshooting%20for%20Customer%20Support%20Professionals%20via%20%40helpscout

Search URL Search Domain Scan URL

URL: https://facebook.com/sharer.php?u=https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F

Search URL Search Domain Scan URL

URL: https://secure.helpscout.net/members/register/40/?__hstc=238111519.fcdce210e7734ed886169964ae7eb368.1677100272416.1677100272416.1677100272416.1&__hssc=238111519.1.1677100272416&__hsfp=1878800189&utm_source=(direct)&last_touch_url=%2Fhelpu%2Fart-of-troubleshooting-support%2F&utm_first_source=(direct)&first_touch_url=%2Fhelpu%2Fart-of-troubleshooting-support%2F&utm_source=(direct)&last_touch_url=%2Fhelpu%2Fart-of-troubleshooting-support%2F&utm_first_source=(direct)&first_touch_url=%2Fhelpu%2Fart-of-troubleshooting-support%2F&mxid=1867af7497e56e-0164c09d751e1d-683f5457-1d4c00-1867af7497f6d2&hpid=1465372450254199&mxid=1867af7497e56e-0164c09d751e1d-683f5457-1d4c00-1867af7497f6d2&hpid=1465372450254199
Title: Try the customer support platform your team and customers will loveTeams using Help Scout are set up in minutes, twice as productive, and save up to 80% in annual support costs. Start a free trial to see what it can do for you.Try for free<img data-gatsby-image-ssr="" data-main-image="" style="opacity:0" sizes="(min-width: 321px) 321px, 100vw" decoding="async" loading="lazy" src="https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=321&h=230&s=5bb39c240f22e1fe04d89e8fd152ac59" srcSet="https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=100&h=72&s=c515477629b91de6ed3c70b44aeb127a 100w,https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=116&h=83&s=4206036023ba7645d89439716809b7f8 116w,https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=135&h=97&s=0dcf8ba696cec2c1f7fa4aa30ce51585 135w,https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=156&h=112&s=e45eae171bf12779794558d046406b33 156w,https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=181&h=130&s=8d21360222c4c92f2ee1b0ef5e6e4c59 181w,https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=210&h=150&s=576466dceb6c188d90707287d1577347 210w,https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=244&h=175&s=8e010e5892c686c9d0454cab07974bb5 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Search URL Search Domain Scan URL

URL: http://www.troubleshooters.com/tuni.htm
Title: 10-step Universal Troubleshooting Process

Search URL Search Domain Scan URL

URL: https://zapier.com/blog/customer-support-tips/
Title: every customer support agent knows

Search URL Search Domain Scan URL

URL: https://www.fullstory.com/
Title: FullStory

Search URL Search Domain Scan URL

URL: https://kb.iu.edu/d/ahic
Title: Here’s a quick guide

Search URL Search Domain Scan URL

URL: http://www.troubleshooters.com/bookstore/tsjustfacts.htm
Title: Just the Facts

Search URL Search Domain Scan URL

URL: https://www.slideshare.net/SupportDriven/how-to-troubleshoot-anything-and-generally-be-more-awesome-at-life-matt-dale
Title: SUPCONF talk

Search URL Search Domain Scan URL

URL: http://www.troubleshooters.com/
Title: Troubleshooters.com

Search URL Search Domain Scan URL

URL: https://artoftroubleshooting.com/
Title: The Art of Troubleshooting

Search URL Search Domain Scan URL

URL: https://artoftroubleshooting.files.wordpress.com/2016/12/the-right-questions-a-universal-troubleshooting-guide-v8.pdf
Title: Printable Desk Guide from The Art of Troubleshooting

Search URL Search Domain Scan URL

URL: https://www.supportedcontent.com/about
Title: Supported Content

Search URL Search Domain Scan URL

URL: https://twitter.com/sarahleeyoga
Title: Follow her on Twitter

Search URL Search Domain Scan URL

URL: https://style.helpscout.com/
Title: Brand Handbook

Search URL Search Domain Scan URL

URL: https://status.helpscout.com/
Title: Status▲ 99.99%

Search URL Search Domain Scan URL

URL: https://twitter.com/helpscout

Search URL Search Domain Scan URL

URL: https://www.facebook.com/helpscout

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/help-scout

Search URL Search Domain Scan URL

URL: https://bcorporation.net/directory/help-scout

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

69 HTTP transactions
7 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2 200 Primary Request / Show response
www.helpscout.com/helpu/art-of-troubleshooting-support/ 235 KB
54 KB 494ms
446ms Document
text/html 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
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Request headers

Upgrade-Insecure-Requests: 1
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Response headers

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age: 0
cache-control: public, max-age=0, must-revalidate
content-disposition: inline; filename="art-of-troubleshooting-support"
content-encoding: br
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strict-transport-security: max-age=63072000
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GET
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hs-marketing-contentful.imgix.net/ 40 KB
40 KB 89ms
14ms Image
image/avif 2a04:4e42:8e::720
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F2HWYOi47hAob721muoqz7l%2Fcedad5b5be5dfa6b3ca757cc82b3b81d%2Fart-of-troubleshooting-support.jpg?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=1124&h=630&s=e76de644b202dc2a732314d75c70c112

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a04:4e42:8e::720 , United States, ASN54113 (FASTLY, US),

Reverse DNS

Software

imgix /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:11 GMT
x-content-type-options: nosniff
age: 737374
x-cache: HIT, HIT
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server: imgix
vary: Accept, User-Agent
content-type: image/avif
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *

GET
H2 200 Graphik-Medium-Web.woff2
www.helpscout.com/fonts/graphik/ 35 KB
35 KB 33ms
32ms Font
font/woff2 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/fonts/graphik/Graphik-Medium-Web.woff2

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.helpscout.com/helpu/art-of-troubleshooting-support/
Origin: https://www.helpscout.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:11 GMT
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::qxr2f-1677100271886-07072a6e1879
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cache-control: public, max-age=0, must-revalidate
content-disposition: inline; filename="Graphik-Medium-Web.woff2"
accept-ranges: bytes
content-length: 35489

GET
H2 200 Graphik-Regular-Web.woff2
www.helpscout.com/fonts/graphik/ 36 KB
36 KB 166ms
166ms Font
font/woff2 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/fonts/graphik/Graphik-Regular-Web.woff2

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000

Request headers

Referer: https://www.helpscout.com/helpu/art-of-troubleshooting-support/
Origin: https://www.helpscout.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
strict-transport-security: max-age=63072000
server: Vercel
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accept-ranges: bytes
content-length: 36561

GET
DATA 200
OK truncated
/ 85 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 3ed84c562ff28da98d26e65162e208e26f60c3da891ec53f5cc4dd2017532266

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
DATA 200
OK truncated
/ 84 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: dc6008abb251733bb389223cf8cb5aebf538a76ec25b0d37464274d0b7971d10

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
H2 200 https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FHQ0OhAnsb6JTvv2UgroZO%2F6c1600b22cbbbb6c900ac25f44c28c46%2Fauthors
hs-marketing-contentful.imgix.net/ 3 KB
4 KB 73ms
12ms Image
image/avif 2a04:4e42:8e::720
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2FHQ0OhAnsb6JTvv2UgroZO%2F6c1600b22cbbbb6c900ac25f44c28c46%2Fauthors?ixlib=gatsbySourceUrl-2.1.0&fit=crop&auto=format%2C%20compress&w=160&h=160&s=df9e08fd81af572ab46a474366642b50

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a04:4e42:8e::720 , United States, ASN54113 (FASTLY, US),

Reverse DNS

Software

imgix /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:11 GMT
x-content-type-options: nosniff
age: 1402169
x-cache: HIT, HIT
x-imgix-id: 277e940b9bc9ace406786bfb1973663dc33b962a
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server: imgix
vary: Accept, User-Agent
content-type: image/avif
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cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *

GET
DATA 200
OK truncated
/ 86 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60c196191c358cf18b500a5fe16015fb28184664d098323c9389f4b9cb54304a

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
DATA 200
OK truncated
/ 85 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 64ad85d9828d96f204a8b111a0c35324ecbc6fdee2e35416d3aff6a15fb988c5

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
DATA 200
OK truncated
/ 85 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 7e8dfd7e299dddc8e72e9e5dd65957f04134d969b5b3a9af005abea2f1be6609

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
DATA 200
OK truncated
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0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: f3c05602a75b54374c2bcf8adf2f788f5d61013fda3990b674377498eb534168

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

Content-Type: image/png

GET
H2 200 b-corp.svg
www.helpscout.com/images/components/SiteFooter/ 16 KB
6 KB 25ms
22ms Image
image/svg+xml 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.helpscout.com/images/components/SiteFooter/b-corp.svg

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:11 GMT
content-encoding: br
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::dzl8c-1677100271907-da21f61aef1c
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GET
H2 200 pledge-1.svg
www.helpscout.com/images/components/SiteFooter/ 3 KB
1 KB 38ms
35ms Image
image/svg+xml 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.helpscout.com/images/components/SiteFooter/pledge-1.svg

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
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Request headers

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Response headers

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content-encoding: br
strict-transport-security: max-age=63072000
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GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 252 KB
83 KB 118ms
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GOOGLE

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https://www.googletagmanager.com/gtag/js?id=G-ZL3HLDLQXR

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Security

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GET
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www.google-analytics.com/ 49 KB
20 KB 33ms
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https://www.google-analytics.com/analytics.js

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URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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788 B 42ms
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Full URL: https://js.hs-scripts.com/2760806.js
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12ms Script
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GET
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132ms Script
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GET
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15 KB 238ms
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Full URL: https://static.ads-twitter.com/uwt.js
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GET
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5 KB 29ms
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https://www.helpscout.com/webpack-runtime-233198cddad4603131dc.js

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Protocol

Security

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143 KB 400ms
399ms Script
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https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

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Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

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https://www.helpscout.com/images/nav/logo-color.svg

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Protocol

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Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

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40 KB 87ms
86ms Font
font/woff2 76.76.21.21
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https://www.helpscout.com/fonts/graphik/Graphik-Semibold-Web.woff2

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URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

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38 KB 21ms
20ms Font
font/woff2 76.76.21.21
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https://www.helpscout.com/fonts/graphik/Graphik-RegularItalic-Web.woff2

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Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.helpscout.com/helpu/art-of-troubleshooting-support/
Origin: https://www.helpscout.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:11 GMT
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::sh8rk-1677100271915-cb71e30a7648
age: 236
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accept-ranges: bytes
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GET
H2 200 SiteNav--overview--platform-graphic.png
hs-marketing.imgix.net/images/components/SiteNav/ 6 KB
6 KB 51ms
11ms Image
image/avif 2a04:4e42:8e::720
FASTLY

General

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Show headers Download Go to Show image

Full URL

https://hs-marketing.imgix.net/images/components/SiteNav/SiteNav--overview--platform-graphic.png?ixlib=gatsbyHook-2.1.0&fit=min&auto=format%2Ccompress&placeholder=dominantColor&w=424&h=255

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a04:4e42:8e::720 , United States, ASN54113 (FASTLY, US),

Reverse DNS

Software

imgix /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
x-content-type-options: nosniff
age: 1077066
x-cache: HIT, HIT
x-imgix-id: 501511ad5e4b42ccd423b8b04402c39dd42b1492
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x-imgix-render-farm: 01.1072
last-modified: Fri, 10 Feb 2023 10:00:05 GMT
server: imgix
vary: Accept, User-Agent
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access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *

GET
H2 200 SiteNav--overview--resources-graphic.png
hs-marketing.imgix.net/images/components/SiteNav/ 4 KB
4 KB 52ms
12ms Image
image/avif 2a04:4e42:8e::720
FASTLY

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Full URL

https://hs-marketing.imgix.net/images/components/SiteNav/SiteNav--overview--resources-graphic.png?ixlib=gatsbyHook-2.1.0&fit=min&auto=format%2Ccompress&placeholder=dominantColor&w=109&h=87

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a04:4e42:8e::720 , United States, ASN54113 (FASTLY, US),

Reverse DNS

Software

imgix /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
x-content-type-options: nosniff
age: 533416
x-cache: HIT, HIT
x-imgix-id: 0ad78ceb41d1b948d31839c26c17d9204a5fb3e7
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x-imgix-render-farm: 01.0
last-modified: Thu, 16 Feb 2023 17:00:55 GMT
server: imgix
vary: Accept, User-Agent
content-type: image/avif
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *

GET
H2 200 https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png
hs-marketing-contentful.imgix.net/ 9 KB
9 KB 16ms
15ms Image
image/avif 2a04:4e42:8e::720
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2Fk9mV3bUQRCMEKj0PnoXC8%2F61ec819bc46370a8f326aae0e99701b9%2FCTACustomerServiceSoftware--illo.png?ixlib=gatsbySourceUrl-2.1.0&auto=format%2C%20compress&w=321&h=230&s=5bb39c240f22e1fe04d89e8fd152ac59

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a04:4e42:8e::720 , United States, ASN54113 (FASTLY, US),

Reverse DNS

Software

imgix /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:11 GMT
x-content-type-options: nosniff
age: 1402187
x-cache: HIT, HIT
x-imgix-id: cd919e858aa879140aaa4bff4b517df3e1fbea23
cross-origin-resource-policy: cross-origin
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x-imgix-render-farm: 01.1064
last-modified: Mon, 06 Feb 2023 15:41:24 GMT
server: imgix
vary: Accept, User-Agent
content-type: image/avif
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *

GET
H2 200 2760806.js Show response
js.hs-banner.com/ 61 KB
16 KB 400ms
377ms Script
text/javascript 2606:4700:4400::ac40:9a55
CLOUDFLARENET

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Full URL: https://js.hs-banner.com/2760806.js
Requested by: Host: js.hs-scripts.com
URL: https://js.hs-scripts.com/2760806.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700:4400::ac40:9a55 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
x-amz-version-id: RjGVRF17jcn6xfIJxHX6U6M7iX.676Q2
content-encoding: br
cf-cache-status: REVALIDATED
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last-modified: Mon, 30 Jan 2023 19:30:24 GMT
server: cloudflare
etag: W/"260464cc839b373d830d7904c95a4e72"
access-control-max-age: 604800
access-control-allow-methods: GET, OPTIONS, PUT, POST, DELETE, PATCH, HEAD
content-type: text/javascript; charset=UTF-8
access-control-allow-origin: https://www.helpscout.com
access-control-expose-headers: x-last-modified-timestamp, X-HubSpot-NotFound, X-HS-User-Request, Link, Server-Timing
cache-control: max-age=300, public
access-control-allow-credentials: true
vary: origin, Accept-Encoding
timing-allow-origin: *
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Accept-Charset, Accept-Encoding, X-Override-Internal-Permissions, X-Properties-Source, X-Properties-SourceId, X-Properties-Flag, X-Hubspot-User-Id, X-Hubspot-Trace, X-Hubspot-Callee, X-Hubspot-Offset, X-Hubspot-No-Trace, X-HubSpot-Static-App-Info, X-HubSpot-Messages-Uri, X-HubSpot-Request-Source, X-HubSpot-Request-Reason, Subscription-Billing-Auth-Token, X-App-CSRF, X-Tools-CSRF, Online-Payment-Signing-UUID, X-Source, X-SourceId, X-Origin-UserId, X-Biden-Request-Source, X-HubSpot-CSRF-hubspotapi, X-Force-Cookie-Refresh, X-Force-Cookie-Refresh-No-Cache, X-HS-User-Request, X-Application-Id, X-HS-Referer, X-HubSpot-Correlation-Id
cf-ray: 79dab67c0d823660-FRA
expires: Wed, 22 Feb 2023 21:16:12 GMT

GET
H2 200 2760806.js Show response
js.hs-analytics.net/analytics/1677100200000/ 72 KB
22 KB 45ms
24ms Script
text/javascript 2606:4700::6811:43b0
CLOUDFLARENET

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Full URL: https://js.hs-analytics.net/analytics/1677100200000/2760806.js
Requested by: Host: js.hs-scripts.com
URL: https://js.hs-scripts.com/2760806.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:43b0 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
x-amz-version-id: null
content-encoding: br
cf-cache-status: HIT
x-amz-request-id: VY4DMMNWX97R69HJ
age: 44
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last-modified: Tue, 21 Feb 2023 18:33:48 GMT
server: cloudflare
etag: W/"9023c1ab446b7ed4203280dca886bccb"
vary: origin, Accept-Encoding
content-type: text/javascript
cache-control: max-age=300, public
access-control-allow-credentials: false
cf-ray: 79dab67c0c049061-FRA
expires: Wed, 22 Feb 2023 21:15:28 GMT

GET
H2 200 linkid.js Show response
www.google-analytics.com/plugins/ua/ 2 KB
1 KB 8ms
7ms Script
text/javascript 2a00:1450:4001:82f::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/plugins/ua/linkid.js

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 20:54:06 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 1025
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 859
x-xss-protection: 0
last-modified: Tue, 22 Oct 2019 18:15:00 GMT
server: sffe
vary: Accept-Encoding
report-to: {"group":"static-on-bigtable","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/static-on-bigtable"}]}
content-type: text/javascript
cache-control: public, max-age=3600
accept-ranges: bytes
cross-origin-opener-policy-report-only: same-origin; report-to="static-on-bigtable"
expires: Wed, 22 Feb 2023 21:54:06 GMT

GET
H2 200 h
heapanalytics.com/ 37 B
261 B 316ms
92ms Image
image/gif 52.45.22.40
AMAZON-AES

General

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Full URL

https://heapanalytics.com/h?a=1354226225&u=1465372450254199&v=2018086038351560&s=8512007839433652&b=web&tv=4.0&z=0&h=%2Fhelpu%2Fart-of-troubleshooting-support%2F&d=www.helpscout.com&t=The%20Art%20of%20Troubleshooting%20for%20Customer%20Support%20Professionals&ts=1677100272025&st=1677100272049

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.45.22.40 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-45-22-40.compute-1.amazonaws.com

Software

nginx /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 22 Feb 2023 21:11:12 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

POST
H3 200 collect Show response
www.google-analytics.com/j/ 4 B
24 B 15ms
15ms XHR
text/plain 2a00:1450:4001:82f::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j99&a=1067241490&t=pageview&_s=1&dl=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F&ul=en-us&de=UTF-8&dt=The%20Art%20of%20Troubleshooting%20for%20Customer%20Support%20Professionals&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=KGBACEAjBAAAACAAI~&jid=1489189310&gjid=1626277887&cid=1449112050.1677100272&tid=UA-5226593-6&_gid=1625619996.1677100272&_r=1&_slc=1&z=263297155

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.helpscout.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 22 Feb 2023 21:11:12 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.helpscout.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect
region1.analytics.google.com/g/ 0
255 B 48ms
21ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

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Full URL: https://region1.analytics.google.com/g/collect?v=2&tid=G-ZL3HLDLQXR&gtm=45je32f0&_p=1067241490&_gaz=1&cid=1449112050.1677100272&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1677100272&sct=1&seg=0&dl=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F&dt=The%20Art%20of%20Troubleshooting%20for%20Customer%20Support%20Professionals&en=page_view&_fv=1&_ss=1&_ee=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-ZL3HLDLQXR
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 22 Feb 2023 21:11:12 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.helpscout.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect
stats.g.doubleclick.net/g/ 0
47 B 58ms
24ms Ping
text/plain 2a00:1450:4025:402::9d
GOOGLE

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Full URL: https://stats.g.doubleclick.net/g/collect?v=2&tid=G-ZL3HLDLQXR&cid=1449112050.1677100272&gtm=45je32f0&aip=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-ZL3HLDLQXR
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2a00:1450:4025:402::9d Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 22 Feb 2023 21:11:12 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.helpscout.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
408 B 125ms
60ms Image
image/gif 2a00:1450:400d:808::2003
GOOGLE

General

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Full URL

https://www.google.de/ads/ga-audiences?v=1&t=sr&slf_rd=1&_r=4&tid=G-ZL3HLDLQXR&cid=1449112050.1677100272&gtm=45je32f0&aip=1&z=142027568

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:808::2003 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 22 Feb 2023 21:11:12 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 pk_0rhtyB7rzGvTz1gmuowOBOplo3zIHfGH Show response
grsm.io/pr/gpk/ 0
234 B 166ms
121ms XHR
text/plain 2606:4700::6812:bd4
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://grsm.io/pr/gpk/pk_0rhtyB7rzGvTz1gmuowOBOplo3zIHfGH
Requested by: Host: snippet.growsumo.com
URL: https://snippet.growsumo.com/growsumo.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6812:bd4 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
cf-cache-status: DYNAMIC
server: cloudflare
p3p: CP="This is not a P3P policy! See our docs for more info."
access-control-allow-origin: https://www.helpscout.com
content-type: text/plain; charset=utf-8
access-control-allow-credentials: true
x-envoy-upstream-service-time: 0
cf-ray: 79dab67d3cc59052-FRA
content-length: 0

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
350 B 52ms
24ms XHR
text/plain 2a00:1450:4025:402::9d
GOOGLE

General

Check archive.org

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Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j99&tid=UA-5226593-6&cid=1449112050.1677100272&jid=1489189310&gjid=1626277887&_gid=1625619996.1677100272&_u=KGBACEAiBAAAACAAI~&z=925170718

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4025:402::9d Den Helder, Netherlands, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Referer: https://www.helpscout.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Wed, 22 Feb 2023 21:11:12 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.helpscout.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 adsct
t.co/1/i/ 43 B
377 B 224ms
184ms Image
image/gif 104.244.42.69
TWITTER

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://t.co/1/i/adsct?bci=4&eci=3&event=%7B%7D&event_id=aab8c592-98dd-4ed9-a14f-45ef45611345&integration=advertiser&p_id=Twitter&p_user_id=0&pl_id=493dd2d4-edd8-4a62-9f1e-8936b65b77e1&tw_document_href=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F&tw_iframe_status=0&txn_id=o6u0g&type=javascript&version=2.3.29

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.244.42.69 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

tsa_o /

Resource Hash

ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

x-response-time: 177
date: Wed, 22 Feb 2023 21:11:11 GMT
strict-transport-security: max-age=0
server: tsa_o
content-type: image/gif;charset=utf-8
x-transaction-id: ca8807971830b349
cache-control: no-cache, no-store, max-age=0
perf: 7626143928
x-connection-hash: 3353c9211af028e55353170c8bc9fee3701f1278023dbe5f9ef2280236d5cd3e
content-length: 43

GET
H2 200 adsct
analytics.twitter.com/1/i/ 43 B
721 B 222ms
188ms Image
image/gif 104.244.42.195
TWITTER

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://analytics.twitter.com/1/i/adsct?bci=4&eci=3&event=%7B%7D&event_id=aab8c592-98dd-4ed9-a14f-45ef45611345&integration=advertiser&p_id=Twitter&p_user_id=0&pl_id=493dd2d4-edd8-4a62-9f1e-8936b65b77e1&tw_document_href=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F&tw_iframe_status=0&txn_id=o6u0g&type=javascript&version=2.3.29

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.244.42.195 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

tsa_o /

Resource Hash

ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957

Security Headers

Name	Value
Strict-Transport-Security	max-age=631138519

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

x-response-time: 180
date: Wed, 22 Feb 2023 21:11:12 GMT
strict-transport-security: max-age=631138519
server: tsa_o
content-type: image/gif;charset=utf-8
x-transaction-id: 2c65e8efef7e28bd
cache-control: no-cache, no-store, max-age=0
perf: 7626143928
x-connection-hash: 5f0da47889ac4ae18868878aa2123c05437cdd92cf1809b060cf7fd6c930a8ab
content-length: 43

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
408 B 73ms
41ms Image
image/gif 2a00:1450:4001:831::2004
GOOGLE

General

Check archive.org

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Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-5226593-6&cid=1449112050.1677100272&jid=1489189310&_u=KGBACEAiBAAAACAAI~&z=864149960

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 22 Feb 2023 21:11:12 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 66ms
61ms Image
image/gif 2a00:1450:400d:808::2003
GOOGLE

General

Check archive.org

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Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j99&tid=UA-5226593-6&cid=1449112050.1677100272&jid=1489189310&_u=KGBACEAiBAAAACAAI~&z=864149960

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/helpu/art-of-troubleshooting-support/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400d:808::2003 , Ireland, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 22 Feb 2023 21:11:12 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 pk_0rhtyB7rzGvTz1gmuowOBOplo3zIHfGH Show response
partnerlinks.io/pr/gpk/ 0
203 B 71ms
28ms XHR
text/plain 2606:4700::6812:1f85
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://partnerlinks.io/pr/gpk/pk_0rhtyB7rzGvTz1gmuowOBOplo3zIHfGH
Requested by: Host: snippet.growsumo.com
URL: https://snippet.growsumo.com/growsumo.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6812:1f85 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
server: cloudflare
vary: Accept-Encoding
p3p: CP="This is not a P3P policy! See our docs for more info."
access-control-allow-origin: https://www.helpscout.com
content-type: text/plain; charset=utf-8
access-control-allow-credentials: true
cf-ray: 79dab67e489590bb-FRA
content-length: 0

GET
H2 200 app-data.json Show response
www.helpscout.com/page-data/ 50 B
220 B 72ms
71ms XHR
application/json 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/app-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/helpu/art-of-troubleshooting-support/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::k8rxb-1677100272400-c5077ba74dca
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access-control-allow-origin: *
cache-control: public, max-age=0, must-revalidate
content-disposition: inline; filename="app-data.json"
accept-ranges: bytes
content-length: 50

GET
H2 200 page-data.json Show response
www.helpscout.com/page-data/helpu/art-of-troubleshooting-support/ 65 KB
12 KB 250ms
249ms XHR
application/json 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/helpu/art-of-troubleshooting-support/page-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/helpu/art-of-troubleshooting-support/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
content-encoding: br
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::kvbvj-1677100272400-767c00f5cf21
age: 0
etag: W/"ee0215f744c8df86748380b4d27e08f3"
x-vercel-cache: MISS
content-type: application/json; charset=utf-8
access-control-allow-origin: *
cache-control: public, max-age=0, must-revalidate
content-disposition: inline; filename="page-data.json"

GET
H2 200 __ptq.gif
track.hubspot.com/ 45 B
900 B 149ms
129ms Image
image/gif 2606:4700::6813:9b53
CLOUDFLARENET

General

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Full URL

https://track.hubspot.com/__ptq.gif?k=1&sd=1600x1200&cd=24-bit&cs=UTF-8&ln=en-us&bfp=1878800189&v=1.1&a=2760806&rcu=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F&pu=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F&t=The+Art+of+Troubleshooting+for+Customer+Support+Professionals&cts=1677100272419&vi=fcdce210e7734ed886169964ae7eb368&nc=true&u=238111519.fcdce210e7734ed886169964ae7eb368.1677100272416.1677100272416.1677100272416.1&b=238111519.1.1677100272416&pt=0&cc=15

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6813:9b53 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

dc111a70984a9eda00752b06277113029ef288f1125c31eff2477413e15e8aa4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
cf-cache-status: DYNAMIC
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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p3p: CP="NOI CUR ADM OUR NOR STA NID"
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length: 45
server: cloudflare
vary: origin, Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=y0hNrIfeh0bWND5dTxN6Z7HqcELiTTOJPrqaL5Q2sGdsphD22jYMrVgeqTz3jTk3Z%2FF%2F%2FGPvv9z4bZ5FlUt0rqShaMTs48MD5A4ZebudSV7qIXH8%2FfVBq9kURrI%2Fyv1gyoSyy0b3jf%2Fue2J5XdHc"}],"group":"cf-nel","max_age":604800}
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cache-control: no-cache, no-store, no-transform
access-control-allow-credentials: false
cf-ray: 79dab67ecc1a2bbb-FRA
x-robots-tag: none

GET
H2 200 75fc9c18-8c96cc130044b79caa1d.js Show response
www.helpscout.com/ 59 KB
20 KB 46ms
41ms Script
application/javascript 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/75fc9c18-8c96cc130044b79caa1d.js

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/webpack-runtime-233198cddad4603131dc.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

d8d123c5733a0b73dc4399952941996908b1dde613b6dc8ce4b697efd8abc309

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000

Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
content-encoding: br
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::vlwpf-1677100272659-24338dd9be4c
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etag: W/"e05d301c72a7341c175d7d0dc1077623"
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access-control-allow-origin: *
cache-control: public, max-age=0, must-revalidate
content-disposition: inline; filename="75fc9c18-8c96cc130044b79caa1d.js"

GET
H2 200 commons-3cb65093dcc08428cd8f.js Show response
www.helpscout.com/ 38 KB
23 KB 26ms
21ms Script
application/javascript 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/commons-3cb65093dcc08428cd8f.js

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/webpack-runtime-233198cddad4603131dc.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.helpscout.com/helpu/art-of-troubleshooting-support/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:12 GMT
content-encoding: br
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::hb4t7-1677100272659-6e3f839aa90d
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access-control-allow-origin: *
cache-control: public, max-age=0, must-revalidate
content-disposition: inline; filename="commons-3cb65093dcc08428cd8f.js"

GET
H2 200 913383b7256f3ce6e0e603ff19cdd3f84b5fdefe-9762077590d8540b0f7d.js Show response
www.helpscout.com/ 9 KB
4 KB 33ms
29ms Script
application/javascript 76.76.21.21
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application/javascript 76.76.21.21
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297 B 36ms
35ms XHR
application/json 76.76.21.21
AMAZON-02

General

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Full URL

https://www.helpscout.com/page-data/sq/d/3349055895.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

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GOOGLE

General

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j99&a=1067241490&t=pageview&_s=2&dl=https%3A%2F%2Fwww.helpscout.com%2Fhelpu%2Fart-of-troubleshooting-support%2F&ul=en-us&de=UTF-8&dt=The%20Art%20of%20Troubleshooting%20for%20Customer%20Support%20Professionals&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=KGBACEAjBAAAACAAI~&jid=&gjid=&cid=1449112050.1677100272&tid=UA-5226593-6&_gid=1625619996.1677100272&z=1030910576

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Security

QUIC, , AES_128_GCM

Server

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Response headers

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AMAZON-02

General

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Full URL

https://www.helpscout.com/6731-9089db42f95cde5b84fa.js

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/webpack-runtime-233198cddad4603131dc.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

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Reverse DNS

Software

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date: Wed, 22 Feb 2023 21:11:12 GMT
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Full URL: data:truncated
Protocol: DATA
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Response headers

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GET
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30 KB 347ms
346ms Other
application/json 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/blog/customer-service/topic/the-supportive/page-data.json

Requested by

Host: www.helpscout.com
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Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

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259ms Other
application/json 76.76.21.21
AMAZON-02

General

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Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/customer-support/page-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Response headers

date: Wed, 22 Feb 2023 21:11:16 GMT
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248ms Other
application/json 76.76.21.21
AMAZON-02

General

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Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/help-desk-reporting/page-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

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Reverse DNS

Software

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Response headers

date: Wed, 22 Feb 2023 21:11:16 GMT
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GET
H2 200 page-data.json
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13 KB 745ms
744ms Other
application/json 76.76.21.21
AMAZON-02

General

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Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/blog/growth/page-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

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Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

date: Wed, 22 Feb 2023 21:11:16 GMT
content-encoding: br
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server: Vercel
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GET
H2 200 page-data.json Show response
www.helpscout.com/page-data/help-desk-reporting/ 233 B
307 B 12ms
11ms XHR
application/json 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/help-desk-reporting/page-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Response headers

date: Wed, 22 Feb 2023 21:11:16 GMT
strict-transport-security: max-age=63072000
server: Vercel
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GET
H2 200 page-data.json Show response
www.helpscout.com/page-data/customer-support/ 228 B
301 B 22ms
21ms XHR
application/json 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/customer-support/page-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:16 GMT
strict-transport-security: max-age=63072000
server: Vercel
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H2 200 page-data.json Show response
www.helpscout.com/page-data/blog/customer-service/topic/the-supportive/ 567 KB
30 KB 11ms
11ms XHR
application/json 76.76.21.21
AMAZON-02

General

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Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/blog/customer-service/topic/the-supportive/page-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
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Response headers

date: Wed, 22 Feb 2023 21:11:16 GMT
content-encoding: br
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::v8ftc-1677100276156-eb92d1a1c2cd
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content-disposition: inline; filename="page-data.json"

GET
H2 200 page-data.json Show response
www.helpscout.com/page-data/blog/growth/ 210 KB
13 KB 14ms
13ms XHR
application/json 76.76.21.21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://www.helpscout.com/page-data/blog/growth/page-data.json

Requested by

Host: www.helpscout.com
URL: https://www.helpscout.com/app-e765b7f66ead0d8d60f6.js

Protocol

Security

TLS 1.3, , CHACHA20_POLY1305

Server

76.76.21.21 Walnut, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Vercel /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.100 Safari/537.36

Response headers

date: Wed, 22 Feb 2023 21:11:16 GMT
content-encoding: br
strict-transport-security: max-age=63072000
server: Vercel
x-vercel-id: fra1:fra1::r89kg-1677100276624-dd2c3fa17b68
age: 0
etag: W/"f428c476e94570bd5b1680442462083e"
x-vercel-cache: HIT
content-type: application/json; charset=utf-8
access-control-allow-origin: *
cache-control: public, max-age=0, must-revalidate
content-disposition: inline; filename="page-data.json"

POST
H2 200 / Show response
api-js.mixpanel.com/track/ 25 B
372 B 63ms
37ms XHR
application/json 107.178.240.159

General

Check archive.org

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Full URL

https://api-js.mixpanel.com/track/?verbose=1&ip=1&_=1677100276995

Requested by

Host: cdn.mxpnl.com
URL: https://cdn.mxpnl.com/libs/mixpanel-2-latest.min.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Security Headers

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Request headers

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Content-Type: application/x-www-form-urlencoded

Response headers

strict-transport-security: max-age=604800; includeSubDomains
date: Wed, 22 Feb 2023 21:11:17 GMT
via: 1.1 google
server: envoy
access-control-max-age: 1728000
access-control-allow-methods: GET, POST, OPTIONS
content-type: application/json
access-control-allow-origin: https://www.helpscout.com
access-control-expose-headers: X-MP-CE-Backoff
cache-control: no-cache, no-store
access-control-allow-credentials: true
x-envoy-upstream-service-time: 19
access-control-allow-headers: X-Requested-With
content-length: 25
alt-svc: clear

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

21 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.helpscout.com/	1970-01-20 09:53:06	Name: _gid Value: GA1.2.1625619996.1677100272
.helpscout.com/	1970-01-20 18:37:16	Name: mp_24584a81456f04dafe43aaae71181d43_mixpanel Value: %7B%22distinct_id%22%3A%20%221867af7497e56e-0164c09d751e1d-683f5457-1d4c00-1867af7497f6d2%22%2C%22%24device_id%22%3A%20%221867af7497e56e-0164c09d751e1d-683f5457-1d4c00-1867af7497f6d2%22%2C%22%24initial_referrer%22%3A%20%22%24direct%22%2C%22%24initial_referring_domain%22%3A%20%22%24direct%22%7D
.helpscout.com/	1970-01-20 19:19:37	Name: _hp2_id.1354226225 Value: %7B%22userId%22%3A%221465372450254199%22%2C%22pageviewId%22%3A%222018086038351560%22%2C%22sessionId%22%3A%228512007839433652%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.helpscout.com/	1970-01-20 09:51:40	Name: _gat Value: 1
.helpscout.com/	1970-01-20 19:27:40	Name: _ga_ZL3HLDLQXR Value: GS1.1.1677100272.1.0.1677100272.60.0.0
.helpscout.com/	1970-01-20 19:27:40	Name: _ga Value: GA1.1.1449112050.1677100272
.twitter.com/	1970-01-20 19:27:40	Name: guest_id_marketing Value: v1%3A167710027225660184
.twitter.com/	1970-01-20 19:27:40	Name: guest_id_ads Value: v1%3A167710027225660184
.twitter.com/	1970-01-20 19:27:40	Name: personalization_id Value: "v1_YD/a9GO3NO8wJ1To1mk9kQ=="
.twitter.com/	1970-01-20 19:27:40	Name: guest_id Value: v1%3A167710027225660184
.t.co/	1970-01-20 19:27:40	Name: muc_ads Value: 7312cadc-fa58-44c0-9c47-d91ecd6d7678
.helpscout.com/	1970-01-20 09:51:42	Name: _hp2_ses_props.1354226225 Value: %7B%22ts%22%3A1677100272025%2C%22d%22%3A%22www.helpscout.com%22%2C%22h%22%3A%22%2Fhelpu%2Fart-of-troubleshooting-support%2F%22%7D
.helpscout.com/	1970-01-20 14:10:52	Name: __hstc Value: 238111519.fcdce210e7734ed886169964ae7eb368.1677100272416.1677100272416.1677100272416.1
.helpscout.com/	1970-01-20 14:10:52	Name: hubspotutk Value: fcdce210e7734ed886169964ae7eb368
.helpscout.com/	1969-12-31 23:59:59	Name: __hssrc Value: 1
.helpscout.com/	1970-01-20 09:51:42	Name: __hssc Value: 238111519.1.1677100272416
.hubspot.com/	1970-01-20 09:51:42	Name: __cf_bm Value: yM9xCjz4RJ9G.JYuQYAxOByvcGFUeReoskqo4QXmhyE-1677100272-0-AdcF7RSqWBOu9uJTXDqd8CH3MWcrMDmspgZwnl7DhvLjYDprt1QNAM47BNrUNSfi+9rAIzZ0LjJE9TPpHENAxHU=
.helpscout.com/	1970-01-20 19:27:40	Name: _A_source Value: utmcsr=(direct)
.helpscout.com/	1970-01-20 19:27:40	Name: _A_LastTouchURL Value: /helpu/art-of-troubleshooting-support/
.helpscout.com/	1970-01-20 19:27:40	Name: firstTouchGA Value: (direct)~~~~~~~~
.helpscout.com/	1970-01-20 19:27:40	Name: _A_FirstTouchURL Value: /helpu/art-of-troubleshooting-support/

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=63072000

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.twitter.com
api-js.mixpanel.com
cdn.heapanalytics.com
cdn.mxpnl.com
grsm.io
heapanalytics.com
hs-marketing-contentful.imgix.net
hs-marketing.imgix.net
js.hs-analytics.net
js.hs-banner.com
js.hs-scripts.com
partnerlinks.io
region1.analytics.google.com
snippet.growsumo.com
static.ads-twitter.com
stats.g.doubleclick.net
t.co
track.hubspot.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.helpscout.com
104.244.42.195
104.244.42.69
107.178.240.159
18.66.122.54
199.232.16.157
2001:4860:4802:32::36
2600:1901:0:498c::
2606:4700:4400::ac40:9a55
2606:4700::6811:43b0
2606:4700::6811:d3cc
2606:4700::6812:1f85
2606:4700::6812:346
2606:4700::6812:bd4
2606:4700::6813:9b53
2a00:1450:4001:82f::200e
2a00:1450:4001:831::2004
2a00:1450:400d:808::2003
2a00:1450:400d:80e::2008
2a00:1450:4025:402::9d
2a04:4e42:8e::720
52.45.22.40
76.76.21.21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www.helpscout.com Open in urlscan Pro 76.76.21.21 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

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Detected technologies

Page Statistics

69 Requests

100 %HTTPS

68 %IPv6

20 Domains

23 Subdomains

23 IPs

5 Countries

926 kBTransfer

2952 kBSize

21 Cookies

26 Outgoing links

Redirected requests

69 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 7 data transactions

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www.helpscout.com Open in urlscan Pro
76.76.21.21 Public Scan

Screenshot
Live screenshot

Full Image

69
Requests

100 %
HTTPS

68 %
IPv6

20
Domains

23
Subdomains

23
IPs

5
Countries

926 kB
Transfer

2952 kB
Size

21
Cookies

69 HTTP transactions
7 data transactions