URL: http://hd.egain.com/articles/digital-customer-service-vendor-traps.pdf
Submission: On February 06 via api from US

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 1 HTTP transactions. The main IP is 143.204.214.38, located in Seattle, United States and belongs to AMAZON-02, US. The main domain is hd.egain.com.
This is the only time hd.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Downloads These files were downloaded by the website

Domain & IP information

IP Address AS Autonomous System
1 143.204.214.38 16509 (AMAZON-02)
1 1
Apex Domain
Subdomains
Transfer
1 egain.com
hd.egain.com
1 1
Domain Requested by
1 hd.egain.com
1 1

This site contains no links.

Subject Issuer Validity Valid

This page contains 1 frames:

Primary Page: http://hd.egain.com/articles/digital-customer-service-vendor-traps.pdf
Frame ID: F1D2A7694BFB4F5F5914643763F880CE
Requests: 1 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i
  • headers server /^AmazonS3$/i

Overall confidence: 100%
Detected patterns
  • headers via /\(CloudFront\)$/i

Overall confidence: 100%
Detected patterns
  • headers server /^AmazonS3$/i

Page Statistics

1
Requests

0 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

0 kB
Transfer

0 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

1 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request digital-customer-service-vendor-traps.pdf
hd.egain.com/articles/
0
0
Document
General
Full URL
http://hd.egain.com/articles/digital-customer-service-vendor-traps.pdf
Protocol
HTTP/1.1
Server
143.204.214.38 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-214-38.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Host
hd.egain.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36

Response headers

Content-Type
application/pdf
Content-Length
74091
Connection
keep-alive
Date
Thu, 06 Feb 2020 15:58:37 GMT
Last-Modified
Mon, 06 Jan 2020 14:07:47 GMT
ETag
"085c6c8707c219531adfcc6e11f3c1bb"
x-amz-meta-cb-modifiedtime
Mon, 06 Jan 2020 13:56:54 GMT
Accept-Ranges
bytes
Server
AmazonS3
X-Cache
Hit from cloudfront
Via
1.1 e8b17f734954ee4d46d26cf302323482.cloudfront.net (CloudFront)
X-Amz-Cf-Pop
FRA53-C1
X-Amz-Cf-Id
FSzV2_42X3zR7TwdAiNlWll-O2jRtNi2tjhVxDI3HV3U0BXtL58k5g==
Age
17043

Verdicts & Comments Add Verdict or Comment

0 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

hd.egain.com
143.204.214.38