www.fedex.com Open in urlscan Pro
2a02:26f0:480:d::210:f14c  Public Scan

Submitted URL: https://click.message.fedex.com/?qs=a517026cb94b229f0ec4beab2fa30d3aa334c065b7997020d2b06d65c2f676d3085607541a4b4ed31500473f9781...
Effective URL: https://www.fedex.com/en-ae/privacy-policy.html?cmp=EMT-1007132-2-1-200-1000000-MEISA-AE-EN-EMLMDREGULAANNO&ET_CID=128...
Submission: On February 26 via api from AE — Scanned from DE

Form analysis 2 forms found in the DOM

POST #

<form method="POST" action="#" class="fxg-form" id="HeaderTrackingModule">
  <div class="fxg-field">
    <label class="fxg-field__label" for="trackingModuleTrackingNum">Tracking ID </label>
    <input id="trackingModuleTrackingNum" tabindex="0" type="text" class="fxg-field__input-text fxg-field__input--required" name="trackingNumber" required="" title="Insert Tracking ID Number" placeholder="Insert Tracking ID Number"
      aria-required="true" data-errmsg="Please enter at least one tracking number.">
    <div class="fxg-field__error_text">
      <svg fill="#de002e" height="8px" width="8px" version="1.1" id="Capa_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 460.77 460.77" xml:space="preserve" stroke="#de002e" stroke-width="0.00460775">
        <g stroke-width="0"></g>
        <g stroke-linecap="round" stroke-linejoin="round"></g>
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          <path
            d="M285.08,230.397L456.218,59.27c6.076-6.077,6.076-15.911,0-21.986L423.511,4.565c-2.913-2.911-6.866-4.55-10.992-4.55 c-4.127,0-8.08,1.639-10.993,4.55l-171.138,171.14L59.25,4.565c-2.913-2.911-6.866-4.55-10.993-4.55 c-4.126,0-8.08,1.639-10.992,4.55L4.558,37.284c-6.077,6.075-6.077,15.909,0,21.986l171.138,171.128L4.575,401.505 c-6.074,6.077-6.074,15.911,0,21.986l32.709,32.719c2.911,2.911,6.865,4.55,10.992,4.55c4.127,0,8.08-1.639,10.994-4.55 l171.117-171.12l171.118,171.12c2.913,2.911,6.866,4.55,10.993,4.55c4.128,0,8.081-1.639,10.992-4.55l32.709-32.719 c6.074-6.075,6.074-15.909,0-21.986L285.08,230.397z">
          </path>
        </g>
      </svg>
      <span>Please enter at least one tracking number.</span>
    </div>
    <input type="hidden" id="dataAnalyticsTrackModule" value="hdr|tab2|Track">
    <input type="hidden" id="trackURL">
    <input type="hidden" id="trackPlaceholder" value="Insert Tracking ID Number">
  </div>
  <button type="submit" aria-label="Click here to track your package" class="cc-aem-c-button cc-aem-c-button--primary" data-analytics="hdr|tab2|Track" target="_blank"> Track <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24"
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      <path d="M23 12H0" stroke-width="2" stroke-linejoin="round"></path>
    </svg>
  </button>
</form>

POST #

<form class="fxg-form" method="POST" action="#" id="fxg-search-header" autocomplete="off">
  <label for="fxg-search-text" aria-hidden="true" style="position:absolute;display:none;"></label>
  <input type="text" id="fxg-search-text" class="fxg-user-options__search-field fxg-search-js search_closeMark" placeholder="Search or Tracking Numbers" title="Search or Tracking Numbers" aria-label="Search or Tracking Numbers">
  <input type="hidden" id="fxg-track-url">
  <input type="hidden" id="fxg-search-url">
  <input type="hidden" id="fxg-search-coveoSearchHub" name="coveoSearchHub" value="fedex-searchhub">
  <input type="hidden" id="fxg-search-coveoSearchApiKey" name="coveoSearchApiKey" value="xxdda52288-96a4-4054-a875-efaf8fb81ce5">
  <input type="hidden" id="fxg-search-coveoSuggestionsApiUrl" name="coveoSuggestionsApiUrl" value="https://platform.cloud.coveo.com/rest/search/v2/querySuggest">
  <input type="hidden" id="fxg-search-coveoAnalyticsApiUrl" name="coveoAnalyticsApiUrl" value="https://analytics.cloud.coveo.com/rest/ua/v15/analytics/search">
  <a href="javascript:Void(0)" id="fxg-search-icon" class="fxg-search-icon js-fxg-search-btn" aria-label="Search"><img class="fxg-user-options__icon fxg-search-btn" alt="Search" src="https://www.fedex.com/content/dam/fedex-com/common/sprite-placeholder.png" width="100%" height="100%"></a>
</form>

Text Content

Shipping
Ship online - all features
Shipping Tools
Get Rates and Transit Times
Schedule and Manage Pickups
Packaging & Shipping Supplies
E-commerce
Get Quote for Heavy Shipment
All Shipping Services
Tracking
Tracking ID
Please enter at least one tracking number.
Track
FedEx Insight
Advanced Shipment Tracking
Manage Your Delivery
Track by Mobile
All Tracking Services
Support
New Customer Center
Small Business Center
Customs Tools
Claims
Locations
FAQs
Customer Support
Account
Manage Billing Online
FedEx Rate Sheet
Manage Reporting
FedEx Administration
My Profile
Email preferences
Manage My FedEx Rewards
Address Book
OPEN AN ACCOUNT
Sign Up/Log In
LOG IN
CREATE USER ID (FOR EXISTING CUSTOMERS)
OPEN AN ACCOUNT

Menu
Top Searched

FEDEX IS USING COOKIES

This FedEx website uses cookies, including third party cookies, and similar
technologies (collectively, "cookies") to improve functionality and your surfing
experience, and where applicable, for web analytics and targeted marketing. By
continuing to browse this website without changing your cookie settings, you are
agreeing to our use of cookies. 

Functional Cookies

Other Analytical Cookies

Tracking Cookies


For more information on the cookies we use, and how we collect and handle your
personal information, please visit our Privacy Policy.

APPLY SETTINGS REJECT ALL COOKIES ACCEPT ALL COOKIES




PRIVACY STATEMENT

Privacy Statement


PRIVACY STATEMENT

FedEx strives to provide a safe, secure online environment for our customers.
The Customer Protection Center provides information about how FedEx works to
help protect you and how you can protect yourself.

FedEx strives to provide a safe, secure online environment for our customers.
The Customer Protection Center provides information about how FedEx works to
help protect you and how you can protect yourself.

FedEx strives to provide a safe, secure online environment for our customers.
The Customer Protection Center provides information about how FedEx works to
help protect you and how you can protect yourself.




PRIVACY POLICY FOR "FEDEX.COM"

FedEx Corporation understands the importance of protecting the privacy of
fedex.com users. The information collected is used to market and improve the
services we and our subsidiaries offer, to improve the fedex.com web site
content, and to contact you with updates to the web site or for other marketing
purposes.


Certain areas of fedex.com, including but not limited to FedEx Ship Manager® at
fedex.com, FedEx Ship ManagerTM Lite, FedEx InSight®, FedEx®Billing
Online, FedEx® Global Trade Manager and My FedEx®, require registration or a
password for access. Information obtained from registered users of these areas
may also be used for FedEx marketing purposes, and cookies may be used in those
and other areas, as is described in this Policy. Information obtained in these
areas may also be used in accordance with agreements governing access to and use
of the specific areas, including, but not necessarily limited to FedEx Ship
Manager at fedex.com, etc. In addition, visitors to fedex.com may choose to
register for a fedex.com Login user ID and password to simplify access to some
interactive features on fedex.com. Log file data and other information gathered
from registered users of fedex.com are used to improve the fedex.com customer
experience.

fedex.com Login currently provides users with access to FedEx Ship Manager at
fedex.com, FedEx Ship Manager Lite, FedEx Global Trade Manager and My FedEx.
Currently, other applications require separate registrations. In the future,
FedEx may add other features to those accessed through fedex.com Login (In such
event, previously registered users will not be required to re-register).

Please also see the FedEx Service Guide for terms of carriage, limitations of
liability, and disclaimers of warranty and general terms applicable to all
delivery services and various information used and provided with FedEx services.

For more information on this Privacy Policy, please read below.

--------------------------------------------------------------------------------



1. What information does FedEx capture about visitors to its web site?
2. Does FedEx ask for personal information?
3. How does FedEx use the information?
4. What happens when I leave fedex.com to visit a FedEx linked web site?
5. What is a cookie?
6. Does FedEx use cookies?

--------------------------------------------------------------------------------

7. Can cookies be removed from my hard drive?
8. How do I contact FedEx?
9. Additional resources on information privacy


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1. WHAT INFORMATION DOES FEDEX CAPTURE ABOUT VISITORS TO ITS WEB SITE?

The fedex.com web server uses an extended log file format which captures: date
and time of visit, referring address (location from which a visitor comes to
fedex.com), type of Internet browser, and visitor's IP address (Each computer
that connects to the Internet is assigned a unique number, an IP address, for
identification purposes). The log file does not capture a visitor's email
address.


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2. DOES FEDEX ASK FOR PERSONAL INFORMATION?

Several areas of fedex.com ask for personal information. They include: Online
Account Registration, features of Manage My Account, and registration pages for
FedEx Ship Manager at fedex.com, FedEx Ship Manager Lite, FedEx Global Trade
Manager, FedEx InSight and My FedEx. This list may be expanded without notice.
In the event that it is expanded, additional information may be required. In
these areas, your name, address, email address, billing information, and
business profile are requested. This information is collected to help us further
develop our services, to provide you access to valuable FedEx Internet-based
information and services, and to bill you for those services if you elect to use
them.

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--------------------------------------------------------------------------------


3. HOW DOES FEDEX USE THE INFORMATION?

The information collected through this site helps us identify the type of web
site content our customers value most. We use this information to market and
improve the web site and our services. We also use this information to send you
email notifications about updates to the web site, and to contact you by other
means for marketing and other purposes. Our policy is to not give, sell or
otherwise distribute the information collected through this site to third
parties outside of FedEx Corporation and its subsidiaries (unless required by
law); provided, however, in some cases we may use suppliers to assist us in
collecting, using or otherwise processing for our benefit the information
obtained through this site. Our practice is to require our suppliers to conduct
such activities consistent with this policy and our requirements.


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--------------------------------------------------------------------------------


4. WHAT HAPPENS WHEN I LEAVE FEDEX.COM TO VISIT A FEDEX LINKED WEB SITE?

Parts of fedex.com, such as FedEx Global Trade Manager, consist of products and
services hosted by third-party businesses. When you leave fedex.com to visit one
of these sites, the only information transferred to the third-party is the fact
that you came from fedex.com (the referring address).

This practice allows the third-party to monitor its own web site traffic, but
does not provide them with any information about you. FedEx is not responsible
or liable for the independent privacy policies of our third-party sites. You
should consult the privacy policies at those sites to determine how your
information may be used.


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--------------------------------------------------------------------------------


5. WHAT IS A COOKIE?

A cookie is a series of data characters that, when programmed into a web site,
is placed by the web server into the browser's application folder on your
computer. Once placed onto your machine, the cookie will allow the web site to
"recognize" you as a unique individual.


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--------------------------------------------------------------------------------


6. DOES FEDEX USE COOKIES?

Cookies are used to achieve two goals. The first is to provide FedEx with the
capability to personalize information for certain segments of its customer base.
Secondly, in some instances, cookies are used to allow FedEx the opportunity to
associate individual customers with their information profiles. For example,
through the use of cookies, fedex.com Login can "remember" your user ID when you
login to FedEx Ship Manager at fedex.com on your computer.


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--------------------------------------------------------------------------------


7. CAN COOKIES BE REMOVED FROM MY HARD DRIVE?

Yes, cookies can be removed from your hard drive. Also, depending on what type
of web browser and what browser version you are using, you may be able to change
the properties on your cookie file so that cookies are not used or saved. Please
check with your browser provider for more information on removing cookies.


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--------------------------------------------------------------------------------


8. HOW DO I CONTACT FEDEX?

Our Corporate postal address is:

Federal Express European Services Inc.
Cantersteen/Kantersteen 47
1000 Brussels, Belgium

Our Local postal address can be found on the Customer Support page here.

We can be reached via email at webmaster@fedex.com or by telephone at numbers
found on the Customer Support page here.


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9. ADDITIONAL RESOURCES ON INFORMATION PRIVACY

The Electronic Privacy Information Center focuses public attention on emerging
civil liberties issues relating to the National Information Infrastructure. EPIC
Alert is the online newsletter of the Electronic Privacy Information Center in
Washington, DC. The newsletter is bi-weekly and covers issues related to privacy
and civil liberties in the information age.

FedEx reserves the right to amend the Privacy Policy at any time with or without
notice. Please check back frequently in the event of changes.

Your use of fedex.com constitutes your agreement to this Privacy Policy.


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