www.customerservicecourse.com.au
Open in
urlscan Pro
172.67.186.96
Public Scan
Submitted URL: https://customerservicecourse.com.au/
Effective URL: https://www.customerservicecourse.com.au/
Submission: On July 08 via automatic, source certstream-suspicious — Scanned from AU
Effective URL: https://www.customerservicecourse.com.au/
Submission: On July 08 via automatic, source certstream-suspicious — Scanned from AU
Form analysis 2 forms found in the DOM
POST https://www.customerservicecourse.com.au/forms/2148649730/form_submissions
<form data-parsley-validate="true" data-kjb-disable-on-submit="true" action="https://www.customerservicecourse.com.au/forms/2148649730/form_submissions" accept-charset="UTF-8" method="post" novalidate=""><input name="utf8" type="hidden"
value="✓"><input type="hidden" name="authenticity_token" value="HiiuvCJailoZgzHxGlNJY4HxpQyvsGgoaFx6FG+WALJ590n0SERDApN2tbnKLHx3p/nqCo5JNrvp6wix649mQA=="><input type="text" name="website_url" autofill="off" placeholder="Skip this field"
style="display: none;" data-parsley-id="6913">
<ul class="parsley-errors-list" id="parsley-id-6913"></ul><input type="hidden" name="kjb_fk_checksum" autofill="off" value=""><input type="hidden" name="form_submission[template_metadata_id]" value="2154978443" autofill="off">
<div class="fields-wrapper">
<input type="hidden" name="thank_you_url" value="">
<div class="text-field form-group"><input type="text" name="form_submission[name]" id="form_submission_name" value="" required="required" class="form-control" placeholder="Name" data-parsley-id="6929">
<ul class="parsley-errors-list" id="parsley-id-6929"></ul>
</div>
<div class="email-field form-group"><input required="required" class="form-control" placeholder="Email" data-parsley-remote="true" data-parsley-remote-validator="kjb_email_validator" type="email" name="form_submission[email]"
id="form_submission_email" data-parsley-id="0433">
<ul class="parsley-errors-list" id="parsley-id-0433"></ul>
</div>
<div class="recaptcha-field form-group">
<div>
<script src="https://www.google.com/recaptcha/api.js?onload=recaptchaInit_6C966F&render=explicit" async="" defer=""></script>
<input id="recaptcha_6C966F" type="text" name="g-recaptcha-response-data" data-parsley-id="5659">
<ul class="parsley-errors-list" id="parsley-id-5659"></ul>
<div id="recaptcha_6C966F_container" class="recaptcha-container">
<div class="grecaptcha-badge" data-style="bottomright"
style="width: 256px; height: 60px; display: block; transition: right 0.3s ease 0s; position: fixed; bottom: 14px; right: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-8p8koiyt6glo" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lc_Wc0pAAAAAF53oyvx7dioTMB422PcvOC-vMgd&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJzZXJ2aWNlY291cnNlLmNvbS5hdTo0NDM.&hl=en&v=rKbTvxTxwcw5VqzrtN-ICwWt&size=invisible&cb=z25fq0ma4s2t"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;" data-parsley-id="3809"></textarea>
<ul class="parsley-errors-list" id="parsley-id-3809"></ul>
</div>
</div>
<style type="text/css">
.recaptcha-field {
position: absolute;
width: 0px;
height: 0px;
overflow: hidden;
z-index: 10;
}
</style>
<script type="text/javascript">
window.recaptchaInit_6C966F = function() {
initKajabiRecaptcha("recaptcha_6C966F", "recaptcha_6C966F_container", "6Lc_Wc0pAAAAAF53oyvx7dioTMB422PcvOC-vMgd");
};
</script>
</div>
</div>
<div>
<button id="form-button" class="form-btn btn--solid btn--full btn--medium" type="submit" kjb-settings-id="sections_1575400199758_blocks_1604697880059_settings_btn_text" role="button"> Join Now </button>
</div>
</div>
</form>POST https://www.customerservicecourse.com.au/forms/2148652495/form_submissions
<form data-parsley-validate="true" data-kjb-disable-on-submit="true" action="https://www.customerservicecourse.com.au/forms/2148652495/form_submissions" accept-charset="UTF-8" method="post" novalidate=""><input name="utf8" type="hidden"
value="✓"><input type="hidden" name="authenticity_token" value="HiiuvCJailoZgzHxGlNJY4HxpQyvsGgoaFx6FG+WALJ590n0SERDApN2tbnKLHx3p/nqCo5JNrvp6wix649mQA=="><input type="text" name="website_url" autofill="off" placeholder="Skip this field"
style="display: none;" data-parsley-id="6027">
<ul class="parsley-errors-list" id="parsley-id-6027"></ul><input type="hidden" name="kjb_fk_checksum" autofill="off" value=""><input type="hidden" name="form_submission[template_metadata_id]" value="2154978443" autofill="off">
<div class="">
<input type="hidden" name="thank_you_url" value="">
<div class="text-field form-group"><input type="text" name="form_submission[name]" id="form_submission_name" value="" required="required" class="form-control" placeholder="Name" data-parsley-id="6286">
<ul class="parsley-errors-list" id="parsley-id-6286"></ul>
</div>
<div class="email-field form-group"><input required="required" class="form-control" placeholder="Email" data-parsley-remote="true" data-parsley-remote-validator="kjb_email_validator" type="email" name="form_submission[email]"
id="form_submission_email" data-parsley-id="0249">
<ul class="parsley-errors-list" id="parsley-id-0249"></ul>
</div>
<div class="recaptcha-field form-group">
<div>
<script src="https://www.google.com/recaptcha/api.js?onload=recaptchaInit_E5334A&render=explicit" async="" defer=""></script>
<input id="recaptcha_E5334A" type="text" name="g-recaptcha-response-data" data-parsley-id="8923">
<ul class="parsley-errors-list" id="parsley-id-8923"></ul>
<div id="recaptcha_E5334A_container" class="recaptcha-container">
<div class="grecaptcha-badge" data-style="none" style="width: 256px; height: 60px; position: fixed; visibility: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA" width="256" height="60" role="presentation" name="a-7aicplxydd9l" frameborder="0" scrolling="no"
sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox allow-storage-access-by-user-activation"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lc_Wc0pAAAAAF53oyvx7dioTMB422PcvOC-vMgd&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJzZXJ2aWNlY291cnNlLmNvbS5hdTo0NDM.&hl=en&v=rKbTvxTxwcw5VqzrtN-ICwWt&size=invisible&cb=mt1210gxd2dt"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response-1" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;" data-parsley-id="0500"></textarea>
<ul class="parsley-errors-list" id="parsley-id-0500"></ul>
</div><iframe style="display: none;"></iframe>
</div>
<style type="text/css">
.recaptcha-field {
position: absolute;
width: 0px;
height: 0px;
overflow: hidden;
z-index: 10;
}
</style>
<script type="text/javascript">
window.recaptchaInit_E5334A = function() {
initKajabiRecaptcha("recaptcha_E5334A", "recaptcha_E5334A_container", "6Lc_Wc0pAAAAAF53oyvx7dioTMB422PcvOC-vMgd");
};
</script>
</div>
</div>
<div>
<button id="form-button" class="form-btn btn--solid btn--auto btn--small" type="submit" kjb-settings-id="sections_exit_pop_blocks_1585757555485_settings_btn_text" role="button"> Submit </button>
</div>
</div>
</form>Text Content
Home About Us Contact Blog Log In TRANSFORM YOUR CUSTOMER SERVICE SKILLS AND BECOME A CUSTOMER SERVICE SUPERSTAR FOR JUST $900 START NOW COURSE OVERVIEW Whether you're starting out, looking to enhance your existing skills or seeking that promotion, our all-encompassing course will propel you to the next level. Gain the expertise to provide exceptional service, enhance your customer interactions, achieve remarkable customer satisfaction, and take your career to new heights. 100% ONLINE Access our course from anywhere in the world, at any time. Our fully online format allows you to learn in the comfort of your own home or on the go, ensuring that education fits seamlessly into your life. FLEXIBLE, SELF-PACED LEARNING Learn at your own speed with our self-paced course. Take the time you need to thoroughly understand each module without the pressure of deadlines. This approach ensures you can fully absorb and apply the material at your convenience. CERTIFICATE UPON COMPLETION Upon finishing the course, you'll earn a certificate of completion to showcase your new skills and knowledge. This certificate is a testament to your dedication and proficiency in customer service. NO ENTRY REQUIREMENTS Our course has no prerequisites, making it accessible to everyone eager to improve their customer service skills. Whether you’re new to the field or looking to enhance your existing skills, this course is open to all. NO EXAMS, TESTS, OR ASSIGNMENTS Focus on learning without the stress of exams, tests, or assignments. Our course is designed to provide practical, hands-on knowledge and skills without the need for traditional assessment methods. WHY CHOSE US? We Are Dedicated to Elevating Your Skills and Advancing Your Career. PROVEN SUCCESS Join thousands who have transformed their careers with our training. Our graduates achieve higher customer satisfaction, advance in their careers, and report significant improvements in their skills! EXPERT-LED TRAINING Learn from a course designed by top industry specialists. Get practical strategies and insights to boost your customer service skills. Don't miss this opportunity to learn from the best! INDUSTRY RECOGNITION Stand out with a prestigious certification from our course, recognized by top companies in the industry. Enhance your professional profile and boost your employability. START NOW GET CERTIFIED AND SHINE Finish our Customer Service Course and receive a Certificate of Completion. Use this certificate to stand out to employers and showcase your enhanced customer service skills. START NOW WHAT YOU'LL LEARN MASTERING CUSTOMER SERVICE FUNDAMENTALS Gain a deep understanding of the core principles of customer service. Learn how to ensure customer satisfaction and understand the crucial role of a customer service representative. Develop foundational practices that will set you apart in delivering exceptional service. ADVANCED CUSTOMER INTERACTION TECHNIQUES Enhance your communication skills, including active listening, empathy, and clarity. Build strong customer relationships and effectively handle diverse interactions, ensuring a seamless and positive customer experience. PERSONALISED CUSTOMER ENGAGEMENT Understand the power of personalization in customer service. Learn how to tailor your interactions to meet individual customer needs and preferences, creating memorable experiences that build loyalty and trust. STRATEGIES FOR HANDLING DIFFICULT CUSTOMERS Equip yourself with proven strategies to manage challenging customer interactions. Develop skills in de-escalation, conflict resolution, and maintaining professionalism, ensuring you can turn difficult situations into positive outcomes. COMPREHENSIVE SERVICE TECHNIQUES Develop a comprehensive skill set that covers every aspect of customer service. From building rapport and employing positive language to identifying customer needs, these techniques will enable you to consistently deliver high-quality service and exceed customer expectations. CONTINUOUS PROFESSIONAL DEVELOPMENT Invest in your personal and professional growth within the customer service field. Embrace the importance of feedback, stay updated with industry trends, and expand your product knowledge to continually improve your customer service capabilities. START NOW WHAT OUR STUDENTS ARE SAYING "I was nervous about learning new skills, but this course exceeded my expectations. The knowledge I gained has already made me more employable and confident in my role, and I feel well-prepared to tackle new challenges in customer service." ALEX RHODES Customer Service Representative "The course content was rich and relevant, providing me with the tools to handle difficult customer situations with ease. I highly recommend it to anyone in customer service. I'll be definately putting this qualification on my resume" JASON SHINE Customer Service Representative "This course provided me with the skills needed to advance my career and lead my team, Our team's productivity and customer satisfaction scored are already improving drastically!" CHRISTY SMITH Customer Service Team Leader START NOW FAQ WHAT IS THE DURATION OF THE CUSTOMER SERVICE COURSE? The course is designed to be flexible and self-paced, taking approximately 14 hours to complete. However, you can take as much time as you need, whether it’s a day, a month, or six months. There are no deadlines! HOW IS THE COURSE DELIVERED? The Customer Service Course is 100% online, allowing you to study from anywhere at any time. You will have access to a comprehensive learning platform with interactive modules and practical exercises. DO I NEED ANY PRIOR EXPERIENCE TO ENROLL IN THE COURSE? No, there are no entry requirements or prerequisites. This course is designed for individuals at all levels, from beginners to seasoned professionals looking to enhance their skills. WILL I RECEIVE A CERTIFICATE UPON COMPLETION? Yes, upon completing the course, you will receive a Certificate of Completion. This certificate can help you stand out to employers and showcase your enhanced customer service skills. ARE THERE ANY EXAMS OR ASSIGNMENTS? No, there are no exams, tests, or assignments. The course focuses on practical, hands-on learning to equip you with real-world skills. HOW CAN THIS COURSE HELP MY CAREER? This course provides valuable skills that can enhance your employability, help you secure promotions, and improve your overall performance in customer service roles. Our graduates have successfully advanced their careers and increased customer satisfaction in their organizations. CAN I TAKE THIS COURSE WHILE WORKING A FULL-TIME JOB? Yes, the course is designed to be flexible and self-paced, making it easy to fit into your busy schedule. You can study at your own convenience, whether it’s after work, on weekends, or during breaks. WHAT SUPPORT IS AVAILABLE IF I HAVE QUESTIONS DURING THE COURSE? We will provide support to all our students. If you have any questions or need assistance, our support team is available to help you throughout your learning journey. HOW DO I KNOW THIS COURSE IS WORTH THE INVESTMENT? Our course has been designed by industry experts with years of experience in customer service. Thousands of students have successfully completed the course and reported significant improvements in their careers, securing promotions, and achieving higher customer satisfaction rates. START NOW STAY CONNECTED Join our mailing list to receive course updates and discounts delivered to your inbox. Don't worry, your information will not be shared. Join Now We hate SPAM. We will never sell your information, for any reason. © 2024 Customer Service Online Course WAIT! SUBSCRIBE FOR A $100 VOUCHER! Elevate your career, gain a valuable qualification, and enhance your customer service skills. Submit Your voucher will be emailed to the email address provided above. JOIN OUR FREE TRIAL Get started today before this once in a lifetime opportunity expires.