survey.auspost.com.au
Open in
urlscan Pro
207.189.168.138
Public Scan
Submitted URL: https://click.notifications.auspost.com.au/u/?qs=7a5761111a6dec29d7753e1dc52c4c302f3eaed096b72d5b284b57ba33407ec244c48417a3e5ab95c1196a8636...
Effective URL: https://survey.auspost.com.au/cgi-bin/qwebcorporate.dll?idx=99XX9G&rk=z5DD8DFED096&nps_score=2
Submission: On March 19 via manual from CA — Scanned from AU
Effective URL: https://survey.auspost.com.au/cgi-bin/qwebcorporate.dll?idx=99XX9G&rk=z5DD8DFED096&nps_score=2
Submission: On March 19 via manual from CA — Scanned from AU
Form analysis 1 forms found in the DOM
Name: mainForm — POST https://survey.auspost.com.au/cgi-bin/qwebcorporate.dll
<form name="mainForm" id="mainForm" method="POST" action="https://survey.auspost.com.au/cgi-bin/qwebcorporate.dll" onsubmit="return ValidateForm();">
<input type="hidden" name="pageloadcompletedrequired" value="pageloadcompletedrequired">
<input type="hidden" name="useragent" id="useragent"
value="{"ua":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36","browser":{"name":"Chrome","version":"122.0.6261.128","major":"122"},"engine":{"name":"WebKit","version":"537.36"},"os":{"name":"Windows","version":"10"},"device":{},"cpu":{"architecture":"amd64"}}">
<input type="hidden" name="rawuseragent" id="rawuseragent" value="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36">
<input type="hidden" name="surveykey" value="INQ-20160407002509-504818719">
<input type="hidden" name="deploymentkey" value="INQ-20201215094253-1991828630">
<input type="hidden" name="id" value="99XX9G">
<input type="hidden" name="datfile" value="99XX9G.DAT">
<input type="hidden" name="request" value="survey">
<input type="hidden" name="nextpage" value="2">
<input type="hidden" name="currentpage" value="1">
<input type="hidden" name="pageselect" value="0">
<input type="hidden" name="firstPage" id="firstPage" value="[SKIPFIRSTPAGE]">
<input type="hidden" name="language" value="">
<input type="hidden" name="cultureCode" value="en">
<input type="hidden" id="action" name="action" value="">
<input type="hidden" id="isMobilePreview" name="isMobilePreview" value="0">
<input type="hidden" name="respondent" value="INQ-20240320030033-675881235">
<input type="hidden" name="respondentkey" value="Z5DD8DFED096">
<input type="hidden" name="idx" value="99XX9G">
<input type="hidden" name="visibleobjids" value="">
<input type="hidden" name="decimal_separator" value=".">
<input type="hidden" name="thousands_separator" value=",">
<div id="template" class="lang-index-0">
<!--BANNER_TOP-->
<div id="divValidationMessage" style="display: none;">
<div class="validationError" id="divValidationMessageHeader">
<div class="validationMessageIcon">
<img alt="Attention" id="validationMessageIcon" src="https://survey.auspost.com.au/surveys/images/error.png">
</div>
<div class="validationMessageText" tabindex="-1" role="alert" aria-labelledby="errorSummaryHeading">
</div>
<div class="validationCloseIcon">
<a href="javascript:void(0);" onclick="closeValidationMessage()">
<img alt="Close" id="validationMessageClose" src="https://survey.auspost.com.au/surveys/images/close.png" border="0">
</a>
</div>
<div style="clear: both;">
</div>
</div>
<div class="validationMessageShadow" id="divValidationShadow"> </div>
</div>
<div id="survey" class="surveyBackground">
<fieldset>
<legend style="display:none">StarTrack Customer Experience Survey</legend>
<div class="header" id="header">
<div id="headerLogoContainer">
<img alt="Logo" class="header-logo" id="headerLogoImage" src="https://survey.auspost.com.au/surveys/images/99XX9G/headerlogo.png?ts=20230214154553">
</div>
<div id="headerTextContainer">
<span class="heading1 header-text" id="headerText"></span>
</div>
<div style="clear: both;"></div>
</div>
<div class="center topNavigation">
<table cellspacing="0" class="navigationContainer" role="presentation">
<tbody>
<tr>
<td>
<div id="progressBarText" style="position:absolute;left:-999em;top:-999em">survey progress 10 percent</div>
<div class="minimal progressBar">
<ul aria-hidden="true">
<li class="first percentComplete10 done"> </li>
<li class="percentComplete20 ready"> </li>
<li class="percentComplete30 ready"> </li>
<li class="percentComplete40 ready"> </li>
<li class="percentComplete50 ready"> </li>
<li class="percentComplete60 ready"> </li>
<li class="percentComplete70 ready"> </li>
<li class="percentComplete80 ready"> </li>
<li class="percentComplete90 ready"> </li>
<li class="last percentComplete100 ready"> </li>
</ul>
</div>
</td>
</tr>
</tbody>
</table>
<div style="clear: both;"></div>
</div>
<div id="canvas">
<h1 class="visuallyHidden"></h1>
<!-- BEGIN Q00005C1A_text -->
<div id="Q00005C1A_text" class="object"><span class="normal" tabindex="0">
<div>
<div> </div>
<div> </div>
<div>Thank you for agreeing to provide your feedback.</div>
<div>
<div> </div>
<div>At StarTrack we are committed to further improving your delivery experience. Your feedback is vital in helping us to do this.</div>
<div> </div>
<div>Please click ‘Next’ to start the survey</div>
</div>
</div>
</span></div>
<!-- END Q00005C1A_text -->
<!-- BEGIN Q0004BDA8_text -->
<div id="Q0004BDA8_text" class="object alleg-hidden"><span class="normal" tabindex="0">
<div>
<div>
<div>
<div>Published Changes - 10.02.2023 WW</div>
<div>Theme updated</div>
<div>___________________________</div>
<div> </div>Unpublished Changes - 10.02.2023 MS
</div>
<div>Theme updated</div>
<div>___________________________</div>Published Changes - 20221108 - WW
</div>
<div>Updated TY page</div>
<div>___________________________</div>Published Changes - 20201211 - AS (pub 15/12)
</div>
<div>[not answered] update</div>
<div>___________________________</div>
</span></div>
<!-- END Q0004BDA8_text -->
<!-- Q000439BB.Q000439BC BEGIN -->
<!-- Question for Q000439BB.Q000439BC -->
<div id="n_URL_question" data-handle="Q000439BB.Q000439BC" data-auto-answer="0" data-question-tag="n_URL" class="question-object object " style="display: none;">
<label for="n_URL">
<div class="questionText">
<div>n_URL</div>
</div>
</label>
<input type="text" name="Q000439BB.Q000439BC" style="width: 50%;" value="" maxlength="255" id="n_URL">
</div> <!-- Q000439BB.Q000439BC -->
<!-- Q000439BB.Q000439BC END -->
<!-- Q000439BE.Q000439BF BEGIN -->
<!-- Question for Q000439BE.Q000439BF -->
<div id="n_Language_question" data-handle="Q000439BE.Q000439BF" data-auto-answer="0" data-question-tag="n_Language" class="question-object object " style="display: none;">
<label for="n_Language">
<div class="questionText">
<div>n_Language</div>
</div>
</label>
<input type="text" name="Q000439BE.Q000439BF" style="width: 50%;" value="" maxlength="255" id="n_Language">
</div> <!-- Q000439BE.Q000439BF -->
<!-- Q000439BE.Q000439BF END -->
<!-- Q000439C1.Q000439C2 BEGIN -->
<!-- Question for Q000439C1.Q000439C2 -->
<div id="n_Browser_question" data-handle="Q000439C1.Q000439C2" data-auto-answer="0" data-question-tag="n_Browser" class="question-object object " style="display: none;">
<label for="n_Browser">
<div class="questionText">
<div>n_Browser</div>
</div>
</label>
<input type="text" name="Q000439C1.Q000439C2" style="width: 50%;" value="" maxlength="255" id="n_Browser">
</div> <!-- Q000439C1.Q000439C2 -->
<!-- Q000439C1.Q000439C2 END -->
<!-- Q000439C4.Q000439C5 BEGIN -->
<!-- Question for Q000439C4.Q000439C5 -->
<div id="n_OS_question" data-handle="Q000439C4.Q000439C5" data-auto-answer="0" data-question-tag="n_OS" class="question-object object " style="display: none;">
<label for="n_OS">
<div class="questionText">
<div>n_OS</div>
</div>
</label>
<input type="text" name="Q000439C4.Q000439C5" style="width: 50%;" value="" maxlength="255" id="n_OS">
</div> <!-- Q000439C4.Q000439C5 -->
<!-- Q000439C4.Q000439C5 END -->
<!-- Q000439B8.Q000439B9 BEGIN -->
<!-- Question for Q000439B8.Q000439B9 -->
<div id="n_referrer_question" data-handle="Q000439B8.Q000439B9" data-auto-answer="0" data-question-tag="n_referrer" class="question-object object " style="display: none;">
<label for="n_referrer">
<div class="questionText">
<div>n_referrer</div>
</div>
</label>
<input type="text" name="Q000439B8.Q000439B9" style="width: 50%;" value="" maxlength="255" id="n_referrer">
</div> <!-- Q000439B8.Q000439B9 -->
<!-- Q000439B8.Q000439B9 END -->
<!-- Q000439C7.Q000439C8 BEGIN -->
<!-- Question for Q000439C7.Q000439C8 -->
<div id="n_Resolution_question" data-handle="Q000439C7.Q000439C8" data-auto-answer="0" data-question-tag="n_Resolution" class="question-object object " style="display: none;">
<label for="n_Resolution">
<div class="questionText">
<div>n_Resolution</div>
</div>
</label>
<input type="text" name="Q000439C7.Q000439C8" style="width: 50%;" value="" maxlength="255" id="n_Resolution">
</div> <!-- Q000439C7.Q000439C8 -->
<!-- Q000439C7.Q000439C8 END -->
<!-- Q000439CA.Q000439CB BEGIN -->
<!-- Question for Q000439CA.Q000439CB -->
<div id="n_Mobile_question" data-handle="Q000439CA.Q000439CB" data-auto-answer="0" data-question-tag="n_Mobile" class="question-object object " style="display: none;">
<label for="n_Mobile">
<div class="questionText">
<div>n_Mobile</div>
</div>
</label>
<input type="text" name="Q000439CA.Q000439CB" style="width: 50%;" value="" maxlength="255" id="n_Mobile">
</div> <!-- Q000439CA.Q000439CB -->
<!-- Q000439CA.Q000439CB END -->
<!-- Q000439CD.Q000439CE BEGIN -->
<!-- Question for Q000439CD.Q000439CE -->
<div id="n_Cookies_question" data-handle="Q000439CD.Q000439CE" data-auto-answer="0" data-question-tag="n_Cookies" class="question-object object " style="display: none;">
<label for="n_Cookies">
<div class="questionText">
<div>n_Cookies</div>
</div>
</label>
<input type="text" name="Q000439CD.Q000439CE" style="width: 50%;" value="" maxlength="255" id="n_Cookies">
</div> <!-- Q000439CD.Q000439CE -->
<!-- Q000439CD.Q000439CE END -->
<!-- BEGIN Q00005C3C_text -->
<div id="Q00005C3C_text" class="object"><span class="normal" tabindex="0">
<div style="text-align:right"><span style="font-size:11px">Required <span style="color:#FF0000">*</span></span></div>
</span></div>
<!-- END Q00005C3C_text -->
<!-- BEGIN Q00005C1C_table -->
<div id="Q00005C1C_table" class="table-object object mcx-is-required-question">
<div class="tableDescription" style="width: 100%;">
<div>
<div tabindex="0">Based on this most recent delivery experience, how likely are you to recommend StarTrack to your family and friends? <span
style="color:#dc1928; font-family:arial,helvetica,sans-serif; font-size:14px">*</span></div>
</div>
</div>
<table id="Q00005C1C" style="width: 90%;" class="table" data-drop-down-on-mobile="true" data-drop-down-on-tablet="true">
<thead>
<tr class="ScaleHeader SingleScaleHeader">
<td id="Q00005C1C_scale_header" colspan="11">
<table width="100%" role="presentation">
<tbody>
<tr>
<td style="width: 9%" class="ScaleHeaderLeft" aria-hidden="true" id="Q00005C1C_first"><span class="bonfire-header-text">Not at all likely</span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderCenter" aria-hidden="true"><span class="bonfire-header-text"><br></span></td>
<td style="width: 9%" class="ScaleHeaderRight" aria-hidden="true" id="Q00005C1C_last"><span class="bonfire-header-text">Extremely likely</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
</thead>
<tbody>
<tr class="scale">
<th id="Q00005C1C_A1" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A0_header">0</span></th>
<th id="Q00005C1C_A2" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A1_header">1</span></th>
<th id="Q00005C1C_A3" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A2_header">2</span></th>
<th id="Q00005C1C_A4" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A3_header">3</span></th>
<th id="Q00005C1C_A5" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A4_header">4</span></th>
<th id="Q00005C1C_A6" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A5_header">5</span></th>
<th id="Q00005C1C_A7" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A6_header">6</span></th>
<th id="Q00005C1C_A8" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A7_header">7</span></th>
<th id="Q00005C1C_A9" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A8_header">8</span></th>
<th id="Q00005C1C_A10" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A9_header">9</span></th>
<th id="Q00005C1C_A11" scope="col" style="width: 9%" class="Scale1Cell"><span class="scaleText" id="Q00005C1D_Q00005C1E_A10_header">10</span></th>
</tr>
<tr id="nps_score_row">
<td headers="Q00005C1C_Q1 Q00005C1C_A1" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="0" id="Q00005C1D_Q00005C1E_A0"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;" aria-required="true" class="mcx-is-required"
aria-labelledby="Q00005C1C_Q1 Q00005C1C_A1 Q00005C1C_first" tabindex="0"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td headers="Q00005C1C_Q1 Q00005C1C_A2" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="1" id="Q00005C1D_Q00005C1E_A1"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;" aria-required="true" class="mcx-is-required"
aria-labelledby="Q00005C1C_Q1 Q00005C1C_A2" tabindex="0"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td headers="Q00005C1C_Q1 Q00005C1C_A3" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue checked" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="2" id="Q00005C1D_Q00005C1E_A2" checked=""
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;" aria-required="true" class="mcx-is-required"
aria-labelledby="Q00005C1C_Q1 Q00005C1C_A3" tabindex="0"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td headers="Q00005C1C_Q1 Q00005C1C_A4" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="3" id="Q00005C1D_Q00005C1E_A3"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;" aria-required="true" class="mcx-is-required"
aria-labelledby="Q00005C1C_Q1 Q00005C1C_A4" tabindex="0"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td headers="Q00005C1C_Q1 Q00005C1C_A5" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="4" id="Q00005C1D_Q00005C1E_A4"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;" aria-required="true" class="mcx-is-required"
aria-labelledby="Q00005C1C_Q1 Q00005C1C_A5" tabindex="0"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td headers="Q00005C1C_Q1 Q00005C1C_A6" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="5" id="Q00005C1D_Q00005C1E_A5"
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aria-labelledby="Q00005C1C_Q1 Q00005C1C_A6" tabindex="0"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td headers="Q00005C1C_Q1 Q00005C1C_A7" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="6" id="Q00005C1D_Q00005C1E_A6"
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aria-labelledby="Q00005C1C_Q1 Q00005C1C_A7" tabindex="0"><ins class="iCheck-helper"
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</td>
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aria-labelledby="Q00005C1C_Q1 Q00005C1C_A8" tabindex="0"><ins class="iCheck-helper"
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<td headers="Q00005C1C_Q1 Q00005C1C_A9" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="8" id="Q00005C1D_Q00005C1E_A8"
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aria-labelledby="Q00005C1C_Q1 Q00005C1C_A9" tabindex="0"><ins class="iCheck-helper"
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</td>
<td headers="Q00005C1C_Q1 Q00005C1C_A10" class="Scale1Cell control-cell">
<div class="iradio_minimal-blue" style="position: relative;"><input type="radio" name="Q00005C1D.Q00005C1E" value="9" id="Q00005C1D_Q00005C1E_A9"
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aria-labelledby="Q00005C1C_Q1 Q00005C1C_A10" tabindex="0"><ins class="iCheck-helper"
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StarTrack Customer Experience Survey survey progress 10 percent * * * * * * * * * * Thank you for agreeing to provide your feedback. At StarTrack we are committed to further improving your delivery experience. Your feedback is vital in helping us to do this. Please click ‘Next’ to start the survey Published Changes - 10.02.2023 WW Theme updated ___________________________ Unpublished Changes - 10.02.2023 MS Theme updated ___________________________ Published Changes - 20221108 - WW Updated TY page ___________________________ Published Changes - 20201211 - AS (pub 15/12) [not answered] update ___________________________ n_URL n_Language n_Browser n_OS n_referrer n_Resolution n_Mobile n_Cookies Required * Based on this most recent delivery experience, how likely are you to recommend StarTrack to your family and friends? * Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 What are your most important reasons for giving this score? To help us protect your personal information please do not include your name, address or other personally identifiable information in the comment box above. < Back Next >