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Effective URL: https://www.balto.ai/webinars/navigating-the-future-of-contact-centers-a-fireside-chat-on-cx-and-ai-innovation/
Submission: On April 15 via api from US — Scanned from DE
Effective URL: https://www.balto.ai/webinars/navigating-the-future-of-contact-centers-a-fireside-chat-on-cx-and-ai-innovation/
Submission: On April 15 via api from US — Scanned from DE
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NAVIGATING THE FUTURE OF CONTACT CENTERS: A FIRESIDE CHAT ON CX AND AI
INNOVATION WITH DAVIT BAGHDASARYAN, CEO @ KRISP AND MARC BERNSTEIN, FOUNDER &
CEO @ BALTO
April 3, 2024
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SEPARATING FACT FROM FICTION: REAL-TALK ON THE ROLE OF AI IN CUSTOMER SERVICE –
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Read More Separating Fact from Fiction: Real-Talk on the Role of AI in Customer
Service – Featuring 8×8’s Justin Robbins & Balto’s Founder and CEO, Marc
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FROM THE DESKTOP TO THE FIELD; HOW TO LEVERAGE AI FROM START TO FINISH IN YOUR
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AND CEO, MARC BERNSTEIN
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REPLACING CUSTOMER SURVEYS WITH SENTIMENT ANALYSIS – AN ASK ME ANYTHING SESSION
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THE AI RUSH: TURNING TODAY’S AI FRENZY INTO REAL CUSTOMER INSIGHTS, FEATURING
BALTO FOUNDER & CEO, MARC BERNSTEIN
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FACT VS FICTION – WHAT AI IN THE CONTACT CENTER MEANS FOR AGENTS & MANAGERS
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UNLOCKING GROWTH: HOW TO TRANSFORM YOUR CONTACT CENTER INTO A CUSTOMER
ACQUISITION DYNAMO – WITH MICHELE SANTAGATA
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