Submitted URL: https://customercare.feeln.com/
Effective URL: https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
Submission: On February 27 via automatic, source certstream-suspicious

Summary

This website contacted 3 IPs in 1 countries across 3 domains to perform 4 HTTP transactions. The main IP is 104.16.54.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is customercare.feeln.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on February 26th 2020. Valid for: 3 months.
This is the only time customercare.feeln.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 3 104.16.54.111 13335 (CLOUDFLAR...)
1 104.18.70.113 13335 (CLOUDFLAR...)
2 104.16.52.111 13335 (CLOUDFLAR...)
4 3
Apex Domain
Subdomains
Transfer
3 feeln.com
customercare.feeln.com
4 KB
2 zendesk.com
hallmarklabs.zendesk.com
3 KB
1 zdassets.com
theme.zdassets.com
2 KB
4 3
Domain Requested by
3 customercare.feeln.com 2 redirects
2 hallmarklabs.zendesk.com customercare.feeln.com
hallmarklabs.zendesk.com
1 theme.zdassets.com customercare.feeln.com
4 3

This site contains no links.

Subject Issuer Validity Valid
support.hallmarkecards.com
Let's Encrypt Authority X3
2020-02-26 -
2020-05-26
3 months crt.sh
*.zdassets.com
Sectigo RSA Domain Validation Secure Server CA
2019-06-25 -
2021-05-31
2 years crt.sh
hallmarklabs.zendesk.com
CloudFlare Inc ECC CA-2
2019-08-19 -
2020-08-18
a year crt.sh

This page contains 2 frames:

Primary Page: https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
Frame ID: 31D54DAEEC74338044F7858CDDF9E286
Requests: 3 HTTP requests in this frame

Frame: https://hallmarklabs.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&theme=hc&locale=en-us&brand_id=7180468&auth_origin=7180468%2Ctrue%2Ctrue
Frame ID: 6D9B73EC549F2D11AE702AF63D8ECC26
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://customercare.feeln.com/ HTTP 301
    https://customercare.feeln.com/hc HTTP 302
    https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&loca... Page URL

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Page Statistics

4
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

3
Subdomains

3
IPs

1
Countries

7 kB
Transfer

12 kB
Size

9
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://customercare.feeln.com/ HTTP 301
    https://customercare.feeln.com/hc HTTP 302
    https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

4 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request restricted
customercare.feeln.com/hc/en-us/
Redirect Chain
  • https://customercare.feeln.com/
  • https://customercare.feeln.com/hc
  • https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
1 KB
2 KB
Document
General
Full URL
https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.54.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cdc341c223cdaea1baac89b012357c5bf113d38b6b89ca579015b62b2bef6fbb
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
customercare.feeln.com
:scheme
https
:path
/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-dest
document
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
__cfduid=d8c36db3569b96eddaed0cd0916ecf9cd1582765214; _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJWI3ODMwMmY2M2NmYjFmZDZiM2E5MDEwNDFjODljNjYzBjsAVEkiDGFjY291bnQGOwBGaQMkmhNJIgpyb3V0ZQY7AEZpA1NbG0kiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--a4f83280ebd0947c121f9e46234fe2c95713eae9; __cfruid=1fead698a11aec323abe352dc7b4a1d7d163d371-1582765215; _zendesk_shared_session=-QU55eVY0cmowU3hDSE9LbGl5bmNZejZ0TDFpeHd3a0FwUnZ5aStDdzVFK1lPalpHTGlBalJTazk3NkswWEpmbkpTZ0YxMEcxUkRGUkdKV1VWNiticndWY1kzamNmNllveUNicGRaRmdHeityaG1UeDJYaHFFMW9jOE9YTmtkcC9iN1FJOGNTTzFuUFA0b0dnSVVvV2o4bkxFZEZBK3JkdzNvZXVCL29halBjPS0tUWh6ZU9HUEdseUJFYzI4bWNnMFE5Zz09--a529512cd43b6c14aef6af8a87a309174066b239; _help_center_session=LzNEYWxiRHZXZTNZVkxoTHorT3JrVU5YWVBKbWYrOXIwN0xUNVNMZVlhZXBRTDVTc2FKeXZScDBWMStQZVNEQTZaa2ZnRGx0cVVtOUZjZnlROEpLRkE9PS0talJYNlZHdjFTaDBXUDE0eWl5NmRqdz09--7951281d852aa3352cd259cb37af550914521140
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
document

Response headers

status
200
date
Thu, 27 Feb 2020 01:00:16 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:restricted#show, pod:pod19
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=259200;
set-cookie
_zendesk_shared_session=-cGJYcFhPSVpmeUFyN2NEVzJic09JdWhjc3hmbDl2WDZrZTVscUI3enVMemJ1Q0VUMmR6YXNrcm8xbUNpckRybVdGb2JsZTlTZ3ZLR0xUODhvYXNWOUlyS3JJRkdaSU9nd1RvUlA5azk1QXg3ZHVPK3NDOUdObmg4bTNnUDJua2RxQktSaVZ0VFVhaUpERGkyMllhR0UwaFdkc09UU2xuNzJpNy9QSlRqSUx4Z0hLVVIvLzZzV0ZySjZGOXhWRE11QU4zcUc1YnprQWFuRmRFS1cvdDRZdz09LS1FSzNudzJrVTJ6TlJjSzBRNjdqVk9BPT0%3D--9a1744f8acf30f07a5a22590c6769606aa11a226; path=/; secure; HttpOnly; SameSite=None _zendesk_authenticated=; path=/; expires=Thu, 01 Jan 1970 00:00:00 -0000; secure; HttpOnly; SameSite=None _help_center_session=NzJ2YXd5eldIdDRVaXRRU2ZmQnYweDUyRnFSSUsrZE9hZlBaOTNVTFRFdDRCcXFWUHdxclA3L0lYVmhpUzU1YVJaYko2cEtUQ3F6VmJzbHUwZ0hoQkF2YVF3SU1meWZMVDU0cGY5VkFuUVRMNXY4ejNrUU9Ea3ZneXRtWGY5ZS8vY1YrbENKR0dhOTZuYWN6eXBCR0kyMTdvbW04QkRPK1pJZDBIbVYxM2c5cHB4OU9ya2xaK3l4Z0h5UUNKeVJGLS16RGcxUmVpM1MzMWJ6RHJ0MnovUzZBPT0%3D--a1751300af502f4553ce5cea31af419cfb9387af; path=/; secure; HttpOnly; SameSite=None
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
x-zendesk-user-id
etag
W/"cdc341c223cdaea1baac89b012357c5b"
cache-control
max-age=0, private, must-revalidate
x-zendesk-origin-server
help-center-unicorn-86646b9d98-9jkbb
x-request-id
56b638888a4dd8f5-IAD
x-runtime
0.132215
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
BYPASS
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
server
cloudflare
cf-ray
56b638888a4dd8f5-AMS
content-encoding
br

Redirect headers

status
302
date
Thu, 27 Feb 2020 01:00:16 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod19
content-language
en-us
location
https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
strict-transport-security
max-age=259200;
set-cookie
_zendesk_shared_session=-QU55eVY0cmowU3hDSE9LbGl5bmNZejZ0TDFpeHd3a0FwUnZ5aStDdzVFK1lPalpHTGlBalJTazk3NkswWEpmbkpTZ0YxMEcxUkRGUkdKV1VWNiticndWY1kzamNmNllveUNicGRaRmdHeityaG1UeDJYaHFFMW9jOE9YTmtkcC9iN1FJOGNTTzFuUFA0b0dnSVVvV2o4bkxFZEZBK3JkdzNvZXVCL29halBjPS0tUWh6ZU9HUEdseUJFYzI4bWNnMFE5Zz09--a529512cd43b6c14aef6af8a87a309174066b239; path=/; secure; HttpOnly; SameSite=None _zendesk_authenticated=; path=/; expires=Thu, 01 Jan 1970 00:00:00 -0000; secure; HttpOnly; SameSite=None _help_center_session=LzNEYWxiRHZXZTNZVkxoTHorT3JrVU5YWVBKbWYrOXIwN0xUNVNMZVlhZXBRTDVTc2FKeXZScDBWMStQZVNEQTZaa2ZnRGx0cVVtOUZjZnlROEpLRkE9PS0talJYNlZHdjFTaDBXUDE0eWl5NmRqdz09--7951281d852aa3352cd259cb37af550914521140; path=/; secure; HttpOnly; SameSite=None
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
x-zendesk-user-id
cache-control
no-cache
x-zendesk-origin-server
help-center-unicorn-86646b9d98-gnh8d
x-request-id
56b638874855d8f5-IAD
x-runtime
0.064531
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
56b638874855d8f5-AMS
a5a8d3abb620cba35ade9627ed209e8db025bada.png
theme.zdassets.com/theme_assets/1284644/
2 KB
2 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/1284644/a5a8d3abb620cba35ade9627ed209e8db025bada.png
Requested by
Host: customercare.feeln.com
URL: https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8fa7081736fd84059fe5486c135a6ee090cede42c404cb7f0e9b038a03bae442
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

date
Thu, 27 Feb 2020 01:00:18 GMT
via
1.1 acf9ad664f94bee3e3cf93077b65edeb.cloudfront.net (CloudFront)
cf-cache-status
MISS
x-amz-cf-pop
AMS54-C1
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
status
200
access-control-max-age
86400
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-type
image/png
content-length
1870
last-modified
Tue, 09 Oct 2018 12:15:07 GMT
server
cloudflare
etag
"016acc6a274bdb75ff6674543e4eaf08"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
HEAD, GET
x-amz-version-id
_16tuzOrSjZSTco_3zvAsBbRM4e0J7sU
access-control-allow-origin
*
cache-control
public, max-age=86400
accept-ranges
bytes
cf-ray
56b638928ccac82b-AMS
x-amz-cf-id
BCPDZSOX94b5AETx_iGAnV4cyVhPPy3HrNP7rAXx0GGqv2cDcs9mKg==
host.js
hallmarklabs.zendesk.com/auth/v2/
9 KB
3 KB
Script
General
Full URL
https://hallmarklabs.zendesk.com/auth/v2/host.js
Requested by
Host: customercare.feeln.com
URL: https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.52.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b8bfd09c864ac52ffce214939be9e1f690f3cd78329d5ea3329605c71e6e6f15
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:17 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
age
19094
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
status
200
strict-transport-security
max-age=31536000;
x-xss-protection
1; mode=block
x-request-id
53df277d1966d8b9-IAD
x-runtime
0.078553
server
cloudflare
etag
W/"d61169f8168b2fe0bb7133caeae6e805"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept, Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
max-age=86400, public
x-zendesk-origin-server
classic-app-server-7d97bd869f-lw577
cf-ray
56b638932e6d7239-AMS
signin
hallmarklabs.zendesk.com/auth/v2/login/ Frame 6D9B
0
0
Document
General
Full URL
https://hallmarklabs.zendesk.com/auth/v2/login/signin?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&theme=hc&locale=en-us&brand_id=7180468&auth_origin=7180468%2Ctrue%2Ctrue
Requested by
Host: hallmarklabs.zendesk.com
URL: https://hallmarklabs.zendesk.com/auth/v2/host.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.52.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
hallmarklabs.zendesk.com
:scheme
https
:path
/auth/v2/login/signin?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&theme=hc&locale=en-us&brand_id=7180468&auth_origin=7180468%2Ctrue%2Ctrue
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-dest
iframe
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
cross-site
sec-fetch-mode
navigate
referer
https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
__cfruid=ac1d59b410ab363a9f59c39126b05e852437a20f-1582765217
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
iframe
Referer
https://customercare.feeln.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcustomercare.feeln.com%2Fhc&locale=en-us

Response headers

status
200
date
Thu, 27 Feb 2020 01:00:18 GMT
content-type
text/html; charset=UTF-8
set-cookie
__cfduid=d06dfb496bdcee5c634386348de65a32e1582765217; expires=Sat, 28-Mar-20 01:00:17 GMT; path=/; domain=.hallmarklabs.zendesk.com; HttpOnly; SameSite=Lax _zendesk_shared_session=-QjVsT0Jzb2wxS1RIckV2KzhUdFR6SThoNXY5YnZrZXFyWExEczJTL0hLY2UzKzFha1R3elF4YjBYTTJZdlkwQnJ3REo4cCtUQU84VTF4OEpLZzJjcTBBTytGRENDeWpKQ2l5bHdDY1NQc2o5ZEQ1S2dWK3EzaG5JcDY2SkRrZ0NZVWdsVHM0VjhtVGlYczFtUW5IM3d3PT0tLWRQZHY2eGtERkRKdUp2cHNGR0RacGc9PQ%3D%3D--b77115fbea4c32a3373e993b3e7a7e0842ad3217; path=/; secure; HttpOnly; SameSite=None _zendesk_authenticated=; path=/; expires=Thu, 01 Jan 1970 00:00:00 -0000; secure; HttpOnly; SameSite=None _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJWUwNDRmNTMzYTIyYzE5ZTRhZDBmZWY4NzNkM2JkNzYyBjsAVEkiDGFjY291bnQGOwBGaQMkmhNJIgpyb3V0ZQY7AEZpA2pKEkkiE3dhcmRlbi5tZXNzYWdlBjsAVHsASSIQX2NzcmZfdG9rZW4GOwBGSSJFUllFcFhlWWpweDVFd3BFSnRKVHJ6NzZoMmpwU05Nc3pwL0o4MUkvYVoxenVkWVdEN0Q5amlYWm1kdER0WndyYgY7AEY%3D--3f4126cebace9db54a29f6c2b5b0b54074cca7fa; path=/; secure; HttpOnly; SameSite=None
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
vary
Accept
x-xss-protection
1; mode=block
strict-transport-security
max-age=31536000;
etag
W/"c078d66296aa4004af5d7ca083e1260a"
cache-control
max-age=0, private, must-revalidate
x-zendesk-origin-server
classic-app-server-7d89476969-xrbcn
x-request-id
56b63893bea17239-AMS
x-runtime
0.213920
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
56b63893bea17239-AMS
content-encoding
br

Verdicts & Comments Add Verdict or Comment

3 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate object| Zendesk

9 Cookies

Domain/Path Name / Value
hallmarklabs.zendesk.com/ Name: _zendesk_session
Value: BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJWUwNDRmNTMzYTIyYzE5ZTRhZDBmZWY4NzNkM2JkNzYyBjsAVEkiDGFjY291bnQGOwBGaQMkmhNJIgpyb3V0ZQY7AEZpA2pKEkkiE3dhcmRlbi5tZXNzYWdlBjsAVHsASSIQX2NzcmZfdG9rZW4GOwBGSSJFUllFcFhlWWpweDVFd3BFSnRKVHJ6NzZoMmpwU05Nc3pwL0o4MUkvYVoxenVkWVdEN0Q5amlYWm1kdER0WndyYgY7AEY%3D--3f4126cebace9db54a29f6c2b5b0b54074cca7fa
hallmarklabs.zendesk.com/ Name: _zendesk_shared_session
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