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helpdesk.innovarce.co.cr Open in urlscan Pro
54.81.65.143  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.innovarce.co.cr/
Effective URL: https://helpdesk.innovarce.co.cr/support/home
Submission: On November 11 via automatic, source certstream-suspicious — Scanned from IT
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 11 IPs in 2 countries across 8 domains to perform 32 HTTP transactions. The main IP is 54.81.65.143, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.innovarce.co.cr.
TLS certificate: Issued by Amazon RSA 2048 M03 on August 1st 2024. Valid for: a year.
This is the only time helpdesk.innovarce.co.cr was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 54.81.65.143 14618 (AMAZON-AES)
8 3.160.150.77 16509 (AMAZON-02)
6 3.160.150.61 16509 (AMAZON-02)
1 216.58.206.42 15169 (GOOGLE)
1 143.204.215.125 16509 (AMAZON-02)
2 216.58.212.131 15169 (GOOGLE)
2 108.138.7.41 16509 (AMAZON-02)
1 3.160.150.13 16509 (AMAZON-02)
5 162.159.140.147 13335 (CLOUDFLAR...)
2 172.66.0.145 13335 (CLOUDFLAR...)
32 11
3    54.81.65.143 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-81-65-143.compute-1.amazonaws.com
helpdesk.innovarce.co.cr
8    3.160.150.77 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-77.fra60.r.cloudfront.net
assets8.freshservice.com
assets10.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets2.freshservice.com
6    3.160.150.61 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-61.fra60.r.cloudfront.net
assets6.freshservice.com
assets1.freshservice.com
1    216.58.206.42 (United States)

ASN15169 (GOOGLE, US)
PTR: mil07s07-in-f10.1e100.net
fonts.googleapis.com
1    143.204.215.125 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-125.fra53.r.cloudfront.net
fe-perf-assets.freshworks.com
2    216.58.212.131 (United States)

ASN15169 (GOOGLE, US)
PTR: ams15s21-in-f131.1e100.net
fonts.gstatic.com
2    108.138.7.41 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-7-41.fra56.r.cloudfront.net
innovarce.attachments.freshservice.com
1    3.160.150.13 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-13.fra60.r.cloudfront.net
assets2.freshservice.com
5    162.159.140.147 (None, )

ASN13335 (CLOUDFLARENET, US)
wchat.freshchat.com
rum.haystack.es
2    172.66.0.145 (United States)

ASN13335 (CLOUDFLARENET, US)
wchat.freshchat.com
Apex Domain
Subdomains		 Transfer
17 freshservice.com
assets8.freshservice.com — Cisco Umbrella Rank: 31536
assets6.freshservice.com — Cisco Umbrella Rank: 31458
assets10.freshservice.com — Cisco Umbrella Rank: 31595
assets3.freshservice.com — Cisco Umbrella Rank: 31449
assets1.freshservice.com — Cisco Umbrella Rank: 31472
innovarce.attachments.freshservice.com
assets4.freshservice.com — Cisco Umbrella Rank: 31528
assets2.freshservice.com — Cisco Umbrella Rank: 31519
520 KB
5 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 12759
32 KB
3 innovarce.co.cr
helpdesk.innovarce.co.cr
127 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 20650
2 gstatic.com
fonts.gstatic.com
37 KB
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 45514
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 30
1 KB
0 myfreshworks.com Failed
sa1212.myfreshworks.com Failed
32 8
Domain Requested by
5 wchat.freshchat.com helpdesk.innovarce.co.cr
wchat.freshchat.com
4 assets8.freshservice.com helpdesk.innovarce.co.cr
assets6.freshservice.com
3 assets1.freshservice.com helpdesk.innovarce.co.cr
3 assets6.freshservice.com helpdesk.innovarce.co.cr
3 helpdesk.innovarce.co.cr 1 redirects helpdesk.innovarce.co.cr
2 rum.haystack.es fe-perf-assets.freshworks.com
2 assets2.freshservice.com helpdesk.innovarce.co.cr
2 innovarce.attachments.freshservice.com helpdesk.innovarce.co.cr
2 fonts.gstatic.com fonts.googleapis.com
1 assets4.freshservice.com helpdesk.innovarce.co.cr
1 fe-perf-assets.freshworks.com helpdesk.innovarce.co.cr
1 assets3.freshservice.com helpdesk.innovarce.co.cr
1 assets10.freshservice.com helpdesk.innovarce.co.cr
1 fonts.googleapis.com helpdesk.innovarce.co.cr
0 sa1212.myfreshworks.com Failed helpdesk.innovarce.co.cr
32 15

This site contains no links.

Subject Issuer Validity Valid
*.freshservice.com
Amazon RSA 2048 M03		 2024-08-01 -
2025-08-30		 a year crt.sh
upload.video.google.com
WR2		 2024-10-07 -
2024-12-30		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M03		 2024-06-14 -
2025-07-12		 a year crt.sh
*.gstatic.com
WR2		 2024-10-07 -
2024-12-30		 3 months crt.sh
*.attachments.freshservice.com
Amazon RSA 2048 M02		 2024-01-31 -
2025-02-28		 a year crt.sh
*.wchat.freshchat.com
WE1		 2024-10-18 -
2025-01-16		 3 months crt.sh
haystack.es
WE1		 2024-09-20 -
2024-12-19		 3 months crt.sh

This page contains 3 frames:

Primary Page: https://helpdesk.innovarce.co.cr/support/home
Frame ID: 145F753E2BC97E70DFEE10F9AE7B6875
Requests: 29 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=76e17411-32ea-4a50-95f6-4cbb637c7792&origin=https://helpdesk.innovarce.co.cr
Frame ID: ADD0D2E8E84A529010D24059481C5622
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=76e17411-32ea-4a50-95f6-4cbb637c7792&referrer=aHR0cHM6Ly9oZWxwZGVzay5pbm5vdmFyY2UuY28uY3I=&eagerLoad=true
Frame ID: B1662851DF4B8C60D11817F917E99ED5
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Soporte: 3-101-767118 S.A.

Page URL History Show full URLs

  1. https://helpdesk.innovarce.co.cr/ HTTP 302
    https://helpdesk.innovarce.co.cr/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

32
Requests

88 %
HTTPS

0 %
IPv6

8
Domains

15
Subdomains

11
IPs

2
Countries

788 kB
Transfer

3228 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.innovarce.co.cr/ HTTP 302
    https://helpdesk.innovarce.co.cr/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

32 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.innovarce.co.cr/support/
Redirect Chain
  • https://helpdesk.innovarce.co.cr/
  • https://helpdesk.innovarce.co.cr/support/home
58 KB
22 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.innovarce.co.cr/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.81.65.143 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-81-65-143.compute-1.amazonaws.com
Software
fwe /
Resource Hash
82a0ab1d39996316ccd17f2d73b53119f99cb59223a7f2f76ee73212a7db305c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

cache-control
no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 11 Nov 2024 10:56:15 GMT
etag
W/"82a0ab1d39996316ccd17f2d73b53119"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
163
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
497
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
f05f2f40-cab8-98c6-9319-d86ad7a37a25
x-runtime
0.150158
x-trace-id
00-8ac99391acb28e8ef143c69588a99db3-7eeaadb5f990ff05-01
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-store
content-type
text/html; charset=utf-8
date
Mon, 11 Nov 2024 10:56:14 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.innovarce.co.cr/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
14
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
d5108c9c-8323-9732-a229-fe9b291859af
x-runtime
0.009610
x-trace-id
00-5f8ff3d52ce0e0073c9eeea9f54cac46-0646461530c22a5c-01
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets8.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.innovarce.co.cr
URL: https://helpdesk.innovarce.co.cr/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.77 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-77.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://helpdesk.innovarce.co.cr/

Response headers

content-encoding
gzip
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
etag
W/"2ec07a935c2a4197981dd0f586028437"
age
24908191
expires
Sat, 19 Nov 2022 14:58:03 GMT
x-cache
Hit from cloudfront
x-amz-cf-id
6D200GPh-F2wP14kv7xKEy0B-S8BviOKwBJeOKfBc3PDArpVfRRmCw==
date
Sun, 28 Jan 2024 03:59:45 GMT
content-type
application/javascript
vary
Accept-Encoding
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
cache-control
public, max-age=31557600
via
1.1 e7901684d85170d527aec3a64956def6.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P7
server
AmazonS3
x-amz-server-side-encryption
AES256
es-portal-415462ed0995429e34b3b2021403d4aa24863f738f67ee672d8e81dedd0b81b0.js
assets8.freshservice.com/assets/cdn/i18n/ 		64 KB
18 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/i18n/es-portal-415462ed0995429e34b3b2021403d4aa24863f738f67ee672d8e81dedd0b81b0.js
Requested by
Host: helpdesk.innovarce.co.cr
URL: https://helpdesk.innovarce.co.cr/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.77 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-77.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
415462ed0995429e34b3b2021403d4aa24863f738f67ee672d8e81dedd0b81b0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://helpdesk.innovarce.co.cr/

Response headers

content-encoding
gzip
etag
"b6e9fc7c15d40911de675061b182e36c"
x-amz-version-id
hvJQTUAfqQAGgCXf9t5R1j4r8Dsxu30.
age
1568567
expires
Wed, 22 Oct 2025 19:01:13 GMT
x-cache
Hit from cloudfront
x-amz-cf-id
zDkYpRt12JRVVPQPQv6PJ5I4rcfGCc87UsC2Zf6NC5LePymD0dvXCw==
date
Thu, 24 Oct 2024 07:13:29 GMT
content-type
application/javascript
last-modified
Tue, 22 Oct 2024 13:01:14 GMT
cache-control
public, max-age=31557600
via
1.1 e7901684d85170d527aec3a64956def6.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
17754
x-amz-cf-pop
FRA60-P7
server
AmazonS3
x-amz-server-side-encryption
AES256
theme.css
helpdesk.innovarce.co.cr/support_v2/ 		694 KB
104 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.innovarce.co.cr/support_v2/theme.css?v=FS531619466110
Requested by
Host: helpdesk.innovarce.co.cr
URL: https://helpdesk.innovarce.co.cr/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.81.65.143 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-81-65-143.compute-1.amazonaws.com
Software
fwe /
Resource Hash
4df7b8bb256f57ae272f2b06daf1b2f4e484b14650da3b2f01b7c4e549a9f057
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://helpdesk.innovarce.co.cr/support/home

Response headers

x-request-id
9f615473-c995-9273-bfb7-68bb458b21d2
content-encoding
gzip
etag
W/"4df7b8bb256f57ae272f2b06daf1b2f4"
x-permitted-cross-domain-policies
none
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
x-content-type-options
nosniff
status
200 OK
date
Mon, 11 Nov 2024 10:56:19 GMT
content-type
text/css; charset=utf-8
x-runtime
4.106963
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000; includeSubDomains
cache-control
max-age=5259492, public
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
4114
referrer-policy
strict-origin-when-cross-origin
x-download-options
noopen
x-trace-id
00-a530fd56e84552472160cad0080c436a-eb40218334e1615b-01
x-xss-protection
1; mode=block
server
fwe
csat-response-a823f86d41861c2f0e9e863c36b959d69b81e863e42348fb451f9034cb794e4a.css
assets6.freshservice.com/assets/cdn/ 		37 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets6.freshservice.com/assets/cdn/csat-response-a823f86d41861c2f0e9e863c36b959d69b81e863e42348fb451f9034cb794e4a.css
Requested by
Host: helpdesk.innovarce.co.cr
URL: https://helpdesk.innovarce.co.cr/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-61.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a823f86d41861c2f0e9e863c36b959d69b81e863e42348fb451f9034cb794e4a

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://helpdesk.innovarce.co.cr/

Response headers

content-encoding
gzip
etag
"d10e068891a31ffcde7f496df5fa3224"
x-amz-version-id
1vbks3Q7J6wp79c7fpMcw.ZcCnzeU0w1
age
6900009
expires
Sat, 23 Aug 2025 18:49:02 GMT
x-cache
Hit from cloudfront
x-amz-cf-id
DcrUjiFgcY8j6a0I-5g6YfGU9x6BfdfnvmELn_1aqlfwvThAdvoRLw==
date
Fri, 23 Aug 2024 14:16:06 GMT
content-type
text/css
last-modified
Fri, 23 Aug 2024 12:49:03 GMT
cache-control
public, max-age=31557600
via
1.1 69114e4ea0aa4e532a5be63a75c51e2c.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
6769
x-amz-cf-pop
FRA60-P7
server
AmazonS3
x-amz-server-side-encryption
AES256
css2
fonts.googleapis.com/ 		7 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.innovarce.co.cr
URL: https://helpdesk.innovarce.co.cr/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.58.206.42 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
mil07s07-in-f10.1e100.net
Software
ESF /
Resource Hash
c8d9e6e3ef6c6150c59d707d4a7f2d3b64ce148d93bf22c88de86671471c8132
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://helpdesk.innovarce.co.cr/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Mon, 11 Nov 2024 10:56:15 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Mon, 11 Nov 2024 10:56:15 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Mon, 11 Nov 2024 09:04:33 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
es-1ada3fb2bd31e80dd700b571bf838329a3b7d944d12ce50accde09be5053fd3c.js
assets10.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets10.freshservice.com/assets/cdn/support_v2_lang/es-1ada3fb2bd31e80dd700b571bf838329a3b7d944d12ce50accde09be5053fd3c.js
Requested by
Host: helpdesk.innovarce.co.cr
URL: https://helpdesk.innovarce.co.cr/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.77 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-77.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1ada3fb2bd31e80dd700b571bf838329a3b7d944d12ce50accde09be5053fd3c

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
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no-cache, no-store, must-revalidate, pre-check=0, post-check=0
cf-cache-status
DYNAMIC
cf-ray
8e0dc15aac22ba8f-MXP
content-encoding
br
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' * https://cloudflareinsights.com; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com https://ajax.cloudflare.com https://static.cloudflareinsights.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Mon, 11 Nov 2024 10:56:22 GMT
last-modified
Thu, 24 Oct 2024 02:39:20 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
04d3b1b3-1a21-4113-9459-6ea74e99858a
x-server
2jl44
x-trace-id
00-77691084c89ac5538c7c227dcd99aca5-425a8127589438af-00
x-xss-protection
1; mode=block
widget.css
wchat.freshchat.com/widget/css/ 		9 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://wchat.freshchat.com/widget/css/widget.css?t=1731322582104
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
162.159.140.147 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
Security Headers
Name Value
Strict-Transport-Security max-age=0
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://helpdesk.innovarce.co.cr/

Response headers

x-request-id
336f4750-47c8-9e98-b4d6-26a1bf1a45cb
content-encoding
gzip
x-fw-ratelimiting-managed
false
cf-cache-status
MISS
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
expires
Tue, 11 Nov 2025 10:56:22 GMT
alt-svc
h3=":443"; ma=86400
date
Mon, 11 Nov 2024 10:56:22 GMT
content-type
text/css
last-modified
Thu, 24 Oct 2024 02:39:20 GMT
x-server
824gx
vary
Accept-Encoding
strict-transport-security
max-age=0
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
0
x-trace-id
00-055a804c1f9df7bedbf22f5d06cd4a2e-cac088df661823b5-01
cf-ray
8e0dc15a3a174c68-MXP
x-xss-protection
1; mode=block
server
cloudflare
co-browsing.js
wchat.freshchat.com/widget/js/ 		26 KB
8 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://wchat.freshchat.com/widget/js/co-browsing.js
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
162.159.140.147 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d739c5f602d20c11a7d6aa3f199e407ea3df74571048c563f379d32e22d7c9f3
Security Headers
Name Value
Strict-Transport-Security max-age=0
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://helpdesk.innovarce.co.cr/

Response headers

x-request-id
99ffc322-8fe4-4096-8be6-16b90f658a69
content-encoding
gzip
x-fw-ratelimiting-managed
false
cf-cache-status
MISS
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
expires
Tue, 11 Nov 2025 10:56:23 GMT
alt-svc
h3=":443"; ma=86400
date
Mon, 11 Nov 2024 10:56:23 GMT
content-type
application/javascript
last-modified
Thu, 24 Oct 2024 02:39:20 GMT
x-server
2jl44
vary
Accept-Encoding
strict-transport-security
max-age=0
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
0
x-trace-id
00-113e69dfaa4d755d25d1a0ffc4f4ac91-3b885d6ca39140ae-00
cf-ray
8e0dc1649a904c68-MXP
x-xss-protection
1; mode=block
server
cloudflare
cb.css
wchat.freshchat.com/widget/css/ 		0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
sa1212.myfreshworks.com
URL
https://sa1212.myfreshworks.com/api/v2/users/246015298163224100/image?variant=SMALL
Domain
wchat.freshchat.com
URL
https://wchat.freshchat.com/widget/css/cb.css?t=1731322584182

Verdicts & Comments Add Verdict or Comment

245 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH object| EOB_EOF_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA object| RECAPTCHA_CONST object| ALLOWED_ATTACHMENT_TYPES object| SEC_KEYS object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| WS_SVG_ICONS function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| triggerFroalaImageEvent function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| handleServiceCatalogPageSearchRedirect function| isServiceCatalogPageSearchRedirect function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| detachUserAssetsTabEvent function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| detachEventListeners function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| getCanonicalArticleLink function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky function| FSModal function| FsPageless function| FsPopover object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| addCCPopover function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| shareTicketModal function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm function| ticketUpdate function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils function| Concurrently object| FSEVENTS object| DEFAULT_EVENT_OPTS object| DateUtils object| dayPassUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder object| SolutionUtils function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS object| fcWidget object| fc_cobrowse object| _fc_cbtemplate

6 Cookies

Domain/Path Name / Value
helpdesk.innovarce.co.cr/ Name: _x_m
Value: x_l
helpdesk.innovarce.co.cr/ Name: _x_d
Value: x_3
helpdesk.innovarce.co.cr/ Name: _x_w
Value: 12
helpdesk.innovarce.co.cr/ Name: _itildesk_session
Value: OTk5eTBEWUs0UUUwZnA4R21xMWdqaEV6bXIzY2lOM0NpQkx0WWVlK01GdHFhZS9OUmZ2Y1dDdmdWcDJXSEZMdjhQbzVETStGMUhBdDdHN1FoKzA5V3IvZEJUTXgxM0IyZ0FCb0VSS3RJbFF2TVA4bllvTVlCWndxbzJqajlOWTJNTFR2N3FUK3JjSnNBWkV1SzZLOTRmYmZRMEJPU1d6cGpGY2FseHpxcEljS0VmUU1OSDFyMUlrNWIweEUrSlhZLS1Zc1F1V2x3UlBjN1VGWXVBQUhBbENnPT0%3D--0df9849a05b268bbd96bdca30311564aaeab536a
sa1212.myfreshworks.com/ Name: XSRF-TOKEN
Value: f885b9b0-03fb-437a-9471-2448c764652c.6iiDbW7Qw7WOSVU/ehCjSm1apIYhqNnX++qHFmqXugI=
.freshchat.com/ Name: __cf_bm
Value: 3kbvm5lAJ2rIlISXax_UfKi7Pnd1kmHr0SvumlQfPZc-1731322584-1.0.1.1-Hp19QaVmfCWDeKgaOSl6qbRnvN5R1XPD5NWFE12z8T4FIvl0ZMauje3eZww2z.yCe4YKNqoPdu1QWsDzfdgc1w

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets6.freshservice.com
assets8.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.innovarce.co.cr
innovarce.attachments.freshservice.com
rum.haystack.es
sa1212.myfreshworks.com
wchat.freshchat.com
sa1212.myfreshworks.com
wchat.freshchat.com
108.138.7.41
143.204.215.125
162.159.140.147
172.66.0.145
216.58.206.42
216.58.212.131
3.160.150.13
3.160.150.61
3.160.150.77
54.81.65.143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