www.hsbc.com Open in urlscan Pro
2600:141b:13::172f:9193  Public Scan

Form analysis
2 forms found in the DOM

/api/tables/archive

<form class="download-basket__footer__download-form" action="/api/tables/archive">
  <input type="hidden" class="download-basket__footer__download-form__documents" name="documents" value="" data-original-tabindex="" tabindex="-1">
  <button class="btn btn-primary download-basket__footer__download-form__download" data-original-tabindex="" tabindex="-1"> Download all </button>
</form>

/search-results

<form action="/search-results" class="search-bar" data-site="Whole site">
  <div role="group" class="search-bar__group">
    <label id="aria-for-search" class="sr-only"> Search (auto-suggestions will appear below field) </label>
    <input type="search" class="search-bar__input" id="search" name="q" title="Search HSBC.com" placeholder="Search HSBC.com" aria-describedby="aria-for-search" maxlength="500" data-original-tabindex="" tabindex="-1">
    <button class="search-bar__clear" type="reset" data-on-cleared-message="Text cleared" data-original-tabindex="" tabindex="-1"><span class="hsbc-close-circle"><span class="sr-only">Clear text</span></span></button>
    <button class="search-bar__submit" type="submit" data-original-tabindex="" tabindex="-1"><span class="hsbc-large-search"><span class="sr-only">Submit search</span></span></button>
  </div>
</form>

Text Content

Skip to:
 * Skip toPrimary navigation
 * Skip toMain content
 * Skip toFooter

Menu
 * Who we are
   Skip to Insight
   Who we are
   
   Founded in 1865, HSBC is one of the world’s largest banking and financial
   services organisations.
   
   Go to this section
    * Main menu
    * Who we are
    * Purpose, values and strategy
      * Back
      * Purpose, values and strategy
      * Overview
      * Our values
      * Our strategy
    * Businesses and customers
      * Back
      * Businesses and customers
      * Overview
      * Wealth and Personal Banking
      * Commercial Banking
      * Global Banking & Markets
    * Leadership and governance
      * Back
      * Leadership and governance
      * Overview
      * Board of directors
      * Senior management
      * Board committees
      * Board responsibilities
      * Corporate governance codes
      * Remuneration
    * Our climate strategy
      * Back
      * Our climate strategy
      * Overview
      * Financing net zero
      * Climate Solutions Partnership
      * Net zero in our operations
    * Our people and communities
      * Back
      * Our people and communities
      * Overview
      * Inclusion
      * Learning together
      * Supporting communities
      * HSBC University
      * Volunteering
      * Alumni
      * Sports partnerships
    * Digital banking
    * Our history
      * Back
      * Our history
      * Overview
      * History timeline
      * Archives
      * Gallery
    * ESG and responsible business
      * Back
      * ESG and responsible business
      * Overview
      * How we do business
      * ESG reporting centre
      * Our conduct
      * Tax transparency
      * Fighting financial crime
      * Managing risk
      * Health and safety
      * Working with suppliers
      * Modern Slavery Act
   
   
   PURPOSE, VALUES AND STRATEGY Opening up a world of opportunity
   Close Navigation
 * Insight
   Skip to Investors
   Insight
   
   Read the latest views from HSBC experts and analysis from our economists.
   
   Go to this section
    * Main menu
    * Insight
    * All topics
    * Asia
    * Digital and innovation
    * Economic insight
    * Enterprise
    * Future of work
    * Green finance
    * Making banking safer
    * Personal finance
    * Sustainability
    * Trade and investment
    * Insight alerts
   
   
   ASIA Hong Kong’s digital trade potential
   Close Navigation
 * Investors
   Skip to News and media
   Investors
   
   Find information about our performance, dividends,
   and investor events.
   
   Go to this section
    * Main menu
    * Investors
    * Investing in HSBC
      * Back
      * Investing in HSBC
      * Overview
      * Our investment case
      * Investor factbooks
      * Group structure
      * Consensus and analyst coverage
      * Financial calendar
      * Investor newsletters
    * Investor information in Chinese - 投資者中文資訊 (opens in new window)
    * Results and announcements
      * Back
      * Results and announcements
      * Overview
      * All reporting
      * Stock exchange announcements
      * Annual Report
    * Investor events and presentations
    * Shareholder and dividend information
      * Back
      * Shareholder and dividend information
      * Overview
      * Manage your shareholding
      * Dividend history and timetable
      * Dividend calculator
      * Scrip dividend
      * AGM and shareholder meetings
      * Share analytics
      * Total share return
    * Fixed income investors
      * Back
      * Fixed income investors
      * Overview
      * Final terms and supplements
      * Issuance programmes
      * Covered bonds
      * Green and sustainability bonds
      * Regulatory debt main features
      * Credit ratings
    * ESG investors
    * Investor FAQs
    * Investor alerts
    * Investor contacts
   
   
   INVESTOR INFORMATION IN CHINESE 投資者中文資訊 (opens in new window)
   Close Navigation
 * News and media
   Skip to Careers
   News and media
   
   Find the latest media releases, HSBC news, speeches and award wins.
   
   Go to this section
    * Main menu
    * News and media
    * Media releases
    * Media contacts
    * Speeches
    * Media gallery
    * HSBC news
    * Coronavirus
    * Awards
    * Social media
      * Back
      * Social media
      * Overview
      * Find us on social media
   
   
   MEDIA CONTACTS How journalists can get in touch
   Close Navigation
 * Careers
   Skip to Online banking
   Careers
   
   Endless possibilities, diverse outlooks. Build your
   career at HSBC.
   
   Go to this section
    * Main menu
    * Careers
    * Life at HSBC
      * Back
      * Life at HSBC
      * Overview
      * Meet our people
      * Career development
      * Welcoming diversity
      * Benefits
    * Our business areas and teams
      * Back
      * Our business areas and teams
      * Overview
      * Commercial Banking
      * Global Banking & Markets
      * Wealth and Personal Banking
      * Digital Business Services
      * Global Functions
    * Find a job
    * Where we hire
      * Back
      * Where we hire
      * Overview
      * Key hiring areas
    * Application hints and tips
    * Students and graduates
      * Back
      * Students and graduates
      * Overview
      * Graduate opportunities
      * Student opportunities
      * Student and graduate development
      * Find a programme
    * Careers FAQs
    * Careers events
    * Careers contacts
   
   
   STUDENTS AND GRADUATES Launch your career, shape your future
   Close Navigation
 * Online banking
 * Contact

Online banking Contact
Search


ONLINE SECURITY



The internet has brought enormous benefits, from enabling individuals to
communicate, shop and bank online to making it easier for businesses to trade
across borders.

Unfortunately, however, it is also a breeding ground for criminals intent on
making money. It provides opportunities for them to:

 * Infect your computer or mobile and tablet device with malware and steal your
   identity
 * Send you spam and scam emails
 * Trick you into visiting fake websites and handing over personal information
 * Hack into your wireless network and intercept your data, such as passwords
   and usernames
 * Take over your computer and use it to attack other people’s computers


PROTECT YOURSELF ONLINE

There are a few simple steps you can take to protect yourself online, whether
you are a business owner or a private individual. There is always more that you
can do, but we suggest you follow the guidelines below as a minimum.


PASSWORD TIPS

When creating passwords, remember the following things:

 * Keep them to yourself. No one at HSBC will ever ask you for your internet
   banking password
 * Make them hard to guess
 * Vary them. Try to use different passwords for different services
 * Change your passwords regularly
 * Never write them down

Keep your operating system, web browsers and other software up to date .
Collapsed. Elements of section hidden. Show section.

From time to time, weaknesses are discovered in computer programs and
applications, such as web browsers. These weaknesses can be exploited by virus
writers and hackers to gain access to computers. To fix these weaknesses,
software publishers regularly release ‘patches’.

Ensure your browser and operating system are set to automatically update so you
don’t miss out on important security patches. This is typically the default
setting for modern software, but refer to your software supplier if you have any
doubts. You can also check for patches and updates yourself by visiting the
publisher's website, typically their 'Download' section. Generally, the latest
versions of an operating system family (such as Microsoft Windows) or browser
(such as Internet Explorer, Google Chrome, Apple Safari, etc) have the most
up-to-date security features.

Microsoft users can update Windows by clicking ‘All Programs’ on the ‘Start’
menu on their computer and then selecting ‘Windows Update’.

Apple Mac users can check for software updates by clicking on Updates in the App
Store toolbar, or by choosing Software Update from the Apple Menu.
Alternatively, visit https://www.apple.com/downloads.

Be wary of fake emails about bogus updates. Use the update software that comes
with your computer or via the software publisher’s own website – don't click on
links in emails.

Install anti-virus software . Collapsed. Elements of section hidden. Show
section.

Anti-virus software protects you, your privacy and your money.

Viruses are bad news. They steal personal information, take over your PC, pop up
unwanted adverts and can even use your computer to attack other people’s
computers.

You may also hear them called malware, trojans, spyware or adware.

Anti-virus software protects you against all of them.

To work properly, anti-virus software has to download updates regularly over the
internet. Out-of-date anti-virus software will have flaws.

Any file with no extension (eg just named ‘file’) or a double extension (eg
file.wow.jpg) is almost certainly a virus and should never be opened. Also,
never open an email attachment that is unknown to you and in particular contains
a file ending with .exe, .pif and .vbs because these commonly contain viruses.

It is a good idea to install anti-virus software if you don’t have any already.
There are many effective programs to choose from. But be sure to visit the
software provider’s genuine site because there are many fake products claiming
to protect your computer but which may actually infect it with viruses.

Avoid online fraud and scams . Collapsed. Elements of section hidden. Show
section.

If a deal or offer sounds too good to be true, it probably is.

Criminals may contact you by email, through websites you use, via SMS or even by
phone. It pays to be on your guard because they can be quite convincing.

Here are some warning signs:



 * Big promises. “You have won the lottery”
 * Big threats. “Your account has been hacked”
 * A false sense of urgency. “Act now or it'll be too late”
 * Unnecessary secrecy. “Don’t tell anyone”
 * You can’t think of any reason why they’d need to contact you. Did you even
   buy a lottery ticket?
 * ‘‘Business opportunities’’ that involve holding or receiving money for
   strangers

If an attachment looks suspicious, don’t open it. Don't install software unless
it comes from a website you trust. If it doesn’t feel right, take your time.

If you suspect that there is a problem with your personal or business internet
banking, talk to us first.

Learn to spot fake emails and fake websites . Collapsed. Elements of section
hidden. Show section.

Criminals use fake emails and fake websites.

They set them up to con people into giving away passwords and bank details. The
technical word for this is ‘phishing’.

For example, they might send you an email that looks like it comes from us and
it might contain a link to a website that looks like this one. When you try to
log on, they can steal your password. They could also ask you to make a phone
call or reply by email.

They are good at making their emails and websites look realistic. But the fake
ones often share some common characteristics:

 * Strange looking email or web addresses
 * Poor design, typos or bad spelling
 * They ask you to do something unusual
 * A site that requires you to log in but doesn't display the padlock symbol in
   the address bar when you do so

HSBC never asks customers to update or verify their personal security details by
email. If in doubt, stop. Don’t click on any links. Don’t open any attachments.
Just forward the email to phishing@hsbc.com and we will investigate it.
Alternatively refer to your local country page for appropriate ways to report.

Keep your passwords and personal information secure . Collapsed. Elements of
section hidden. Show section.

Fraudsters use personal information from different sources to steal people’s
identities.

Viruses are one way to do it. But they also use paper documents containing
personal details, such as receipts and bank statements.

Fraudsters use many methods such as searching in dustbins to obtain these
documents.

You should take simple precautions to keep your details safe. Store your bank
documents in a safe place and always shred them when they are no longer
required. You may also want to switch to online statements.

Meanwhile, you should review your bank and credit card statements for any
unusual transactions or withdrawals and notify the bank immediately if you
suspect any discrepancies. You should also tell us of any changes in your
personal details (eg address change).

If you plan to cancel a bank/credit card (or it expires), immediately destroy
the card by cutting it into small pieces to ensure it cannot be re-used.

Your HSBC internet banking password, together with your other internet banking
credentials, permit access to your bank accounts.

Don’t share private information online . Collapsed. Elements of section hidden.
Show section.

Double-check privacy settings on social networking sites.

What’s your mother’s maiden name? What’s the name of the first school you went
to? What was your favourite subject at school? What's your address? Birthday?
Phone number?

All this information is useful to people who want to steal your identity or
break into your personal internet banking. You wouldn’t give this information
away to a stranger in the street but if you use social networking sites, such as
Facebook, Twitter or LinkedIn, you could be over-sharing personal data.

You may want to think carefully about the information you put into your profiles
on sites like this. It is also a good idea that you check the privacy settings
of your social media accounts, to make sure you only share personal information
with people you trust.

Please also remember that you must take all reasonable precautions to keep your
details safe and prevent any unauthorised use of any cards and security details.
Do not disclose your security details to anyone else – see the terms and
conditions that apply to your account(s) for more detail.

Secure your wireless network . Collapsed. Elements of section hidden. Show
section.

A wireless network allows you to connect your computer to the internet without
having to use a cable. It typically contains a wireless router, which uses radio
signals to transfer data to computers within the network. Some wireless routers
are pre-set with very insecure settings to help users connect to them for the
first time – but this also means that other people could access your internet
account quite easily. For this reason, you should always consult your manual or
online guide to find out how to connect more securely through your wireless
network – usually by creating a password.

Protect your mobile phone and tablet devices . Collapsed. Elements of section
hidden. Show section.

As the use of mobile phones and tablet devices has risen, they have become an
increasingly attractive target for criminals.

For example, a criminal might send you an email that looks like it comes from us
and it might contain a link to a website that looks like this one. When you try
to log on, they can steal your password. They could also ask you to make a phone
call or reply by email.

You may want to think about:

 * Setting and using a security PIN code. If you use a mobile device which
   supports biometrics such as fingerprint identification, ensure yours is the
   only fingerprint registered on the device
 * Not storing your home phone number and address under ‘home’ in the contact
   list (you wouldn’t want a thief to be able to know your address and be able
   to check if you’re at home)
 * Adjusting the phone settings so that it locks automatically if you don’t use
   it for a minute or two
 * Not storing passwords or other sensitive information on your phone in a way
   that can be understood by someone else. Your HSBC Online Banking username and
   password should not be stored on your mobile handset or tablet at all
 * Do not use a jailbroken Apple® iPhone®, rooted Android™ phone or any other
   mobile device that has been jailbroken or rooted. These are techniques which
   remove important security features that have been inbuilt on your device by
   the mobile operating system manufacturer
 * When using WiFi, only use secured and trusted WiFi networks or service
   providers
 * Disable Bluetooth if you are not using it, or set the smartphone or tablet to
   non-discovery mode. This will make it harder for people to find your device
   and send malicious data to it
 * Be wary of voicemail and text message scams, also known as ‘smishing’.
   Clicking on links in text messages can be risky – be careful

Criminals may also create fraudulent mobile applications that look like ours so
when you try to log on, they can steal your password. Be sure that mobile
applications – including virtual keyboards – are downloaded from trusted app
stores, such as Apple’s App Store and Google Play, and understand what you are
permitting mobile applications to do before you install them.

If you lose your phone, report it to your mobile phone provider immediately.
Make a note of your phone’s IMEI number (dial *#06# to get it). This will make
it easier for your phone company to disable a stolen phone.

How HSBC protects you online . Collapsed. Elements of section hidden. Show
section.

We are constantly reviewing the ways we protect our customers online. Our
proactive approach includes meeting some of the world’s leading security experts
to discuss key issues and sponsoring joint initiatives to improve your online
security.

We protect you by:

 1. Ensuring your online transactions are safe and secure. We use
    industry-standard security technology and practices to safeguard your
    account from any unauthorised access.
 2. Using logons and passwords to make sure we’re dealing with you. Online
    access to your account is only possible once you have authenticated yourself
    using the correct Internet Banking ID and security details.
 3. Using two-factor authentication to provide an extra layer of protection. The
    secure key or security device is a two-factor authentication device that
    will help protect you from internet banking fraud. It is designed to make
    sure only you can access your personal information. Two-factor
    authentication means you not only need a password or PIN but you also need a
    device unique to you to access your account.
 4. Creating secure online sessions. When you log in to internet banking you are
    said to be in a secure session. You know you are in a secure session if the
    URL address begins with https:// and a padlock symbol appears at the top of
    the page as part of the address bar.
 5. Using encryption. We use industry-standard encryption to protect your data.
 6. Using session timeouts. If you forget to log off after banking online or
    your computer remains inactive for a period of time during a session, our
    systems automatically log you off.
 7. Having automatic lockouts. After a number of incorrect attempts to log in,
    we disable online access to your account. To re-activate your account, you
    should contact your usual helpdesk number.


MORE IN THIS SECTION


TYPES OF ATTACK

Find out about courier scams and other tactics used by criminals to steal
personal information and defraud customers.
Read more


SECURE EMAIL COMMUNICATIONS

Learn how to encrypt your email and ensure the security of your communications
with the bank.

Read more


WHERE WE HIRE

Find out where in the world you can establish an HSBC career filled with
exciting opportunities.

Read more
Share
 * Email a link to this page
 * Tweet this Open in new window
 * Share on LinkedIn Open in new window
 * Share on Facebook Open in new window
 * Share on Facebook Messenger Open in new window
 * Share on WhatsApp Open in new window

Share
 * Print Print this page
 * RSS Subscribe to RSS

Did you find this page useful?

 * Yes
 * No

Why didn't you find this page useful?

 * Boring
 * Poorly written
 * Off-topic
 * Lacks detail
 * Too complex
 * Other

Close this feedback

Thank you. We appreciate you taking the time to give us feedback.


INSIGHT

View all


THE VITAL ROLE OF VOLUNTARY CARBON MARKETS

They have an essential part to play in the net zero transition, writes HSBC’s
Chris Webb.

Read more


ASIAN EMERGING MARKETS ARE NOT LOOKING SO BAD AFTER ALL

Find out why investors remain upbeat about their long-term growth prospects.

Read more


MOBILISING THE NET ZERO TRANSITION IN THE GLOBAL CAPITAL MARKETS

Sustainability-linked bonds (SLBs) are helping unlock capital for the transition
to net zero.

Read more
View all
Expand download basket
Download basket
Download all Open Open basket Close Close basket

Download all
Remove all
 * Who we are
 * Insight
 * Investors
 * News and media
 * Careers

 * Visit Twitter (opens in new window)
 * Visit Linkedin (opens in new window)
 * Visit Instagram (opens in new window)
 * Visit Facebook (opens in new window)
 * Visit Youtube (opens in new window)

 * © HSBC Group 2022
 * Terms and conditions
 * Privacy notice
 * Cookie notice
 * Accessibility
 * Online security
 * Sitemap
 * ICP 15029387-2 (Chinese only)Shanghai Administration for Industry &
   CommerceShanghai Municipal Public Security record No. 31011502400282

Search (auto-suggestions will appear below field) Clear text Submit search
See all results
No results found. Please try a different search term.
Close Close search panel


ONLINE BANKING

Personal banking

Select banking type. Personal banking selected.Banking selector
(auto-suggestions will appear below field)

--------------------------------------------------------------------------------

 * Personal banking
 * Business banking
 * Corporate and institutional banking
 * Private banking



Location selector (auto-suggestions will appear below field) 38 results are
availableToggle dropdown

--------------------------------------------------------------------------------

 * Most popular
 * Hong Kong
 * UK
 * USA
 * All countries and territories
 * Argentina
 * Armenia
 * Australia
 * Bahrain
 * Bangladesh
 * Bermuda
 * Canada
 * Egypt
 * France
 * Greece
 * Guernsey
 * Hong Kong
 * HSBC Expat
 * India
 * Indonesia
 * Isle of Man
 * Jersey
 * Macau
 * Mainland China
 * Malaysia
 * Malta
 * Mauritius
 * Mexico
 * New Zealand
 * Oman
 * Philippines
 * Qatar
 * Saudi Arabia
 * Singapore
 * Sri Lanka
 * Taiwan
 * Turkey
 * UAE
 * UK
 * UK - first direct
 * Uruguay
 * USA
 * Vietnam

Go
Remember me
Go

You are leaving HSBC.com. Please be aware that the external site policies, or
those of another HSBC Group website, may differ from our website terms and
conditions and privacy policy. The next site will open in a new browser window.
Note: HSBC is not responsible for any content on third party sites, nor does a
link suggest endorsement of those sites and/or their content.

Learn about online security
Close Close online banking panel


SHARE

 * Email Email a link to this page
 * Twitter Tweet this Open in new window
 * LinkedIn Share on LinkedIn Open in new window
 * Facebook Share on Facebook Open in new window
 * Facebook Messenger Share on Facebook Messenger Open in new window
 * Whatsapp Share on WhatsApp Open in new window


COOKIES ON THIS WEBSITE

We use cookies to help ensure that our website and services are able to function
properly. These cookies are necessary and so are set automatically.

We would also like to use some cookies to:

 * Make your visit more personal
 * Improve our website based on how you use it
 * Support our advertising online and on social media

These cookies are optional and you can choose which types you’d like to accept.
To do this, select ‘Manage cookie settings’.

If you’d like to accept all optional cookies, select ‘Accept all cookies’.

To learn more about how we use cookies, visit our Cookie notice.

Accept all cookies Manage cookie settings
Cookies on this website

We use cookies to help ensure that our website and services are able to function
properly. These cookies are necessary and so are set automatically.

We would also like to use some cookies to:

 * Make your visit more personal
 * Improve our website based on how you use it
 * Support our advertising online and on social media

These cookies are optional and you can choose which types you’d like to accept.
To do this, select ‘Manage cookie settings’.

If you’d like to accept all optional cookies, select ‘Accept all cookies’.

To learn more about how we use cookies, visit our Cookie notice.

Accept all cookies
Manage cookie settings