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support.brightfox.com.au Open in urlscan Pro
52.70.47.200  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.brightfox.com.au/
Submission: On August 22 via automatic, source certstream-suspicious — Scanned from AU
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 52.70.47.200, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.brightfox.com.au.
TLS certificate: Issued by R11 on August 22nd 2024. Valid for: 3 months.
This is the only time support.brightfox.com.au was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 52.70.47.200 14618 (AMAZON-AES)
2 13.35.148.61 16509 (AMAZON-02)
2 108.158.16.161 16509 (AMAZON-02)
3 18.67.93.36 16509 (AMAZON-02)
2 108.158.16.42 16509 (AMAZON-02)
10 5
1    52.70.47.200 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-70-47-200.compute-1.amazonaws.com
support.brightfox.com.au
2    13.35.148.61 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-35-148-61.syd1.r.cloudfront.net
d3eto7onm69fcz.cloudfront.net
2    108.158.16.161 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-158-16-161.syd62.r.cloudfront.net
d33v4339jhl8k0.cloudfront.net
3    18.67.93.36 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-93-36.syd62.r.cloudfront.net
beacon-v2.helpscout.net
2    108.158.16.42 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-158-16-42.syd62.r.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
Domain Requested by
3 beacon-v2.helpscout.net support.brightfox.com.au
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.brightfox.com.au
2 d3eto7onm69fcz.cloudfront.net support.brightfox.com.au
1 support.brightfox.com.au
10 5

This site contains links to these domains. Also see Links.

Domain
brightfox.com.au
www.helpscout.com
Subject Issuer Validity Valid
support.brightfox.com.au
R11		 2024-08-22 -
2024-11-20		 3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2024-07-30 -
2025-07-03		 a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03		 2024-03-18 -
2025-04-15		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.brightfox.com.au/
Frame ID: 903F3075FE31B8925872EDB3A62DF630
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Brightfox Knowledge Base

Page Statistics

10
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

382 kB
Transfer

442 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.brightfox.com.au/ 		9 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.brightfox.com.au/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.70.47.200 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-70-47-200.compute-1.amazonaws.com
Software
openresty /
Resource Hash
e38ecd325eab967b3ed1c5f90b56ebe4af659ad19c1a0e73ca8dc8e4248efe5f

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 22 Aug 2024 11:44:01 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1720904627061.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		114 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720904627061.css
Requested by
Host: support.brightfox.com.au
URL: https://support.brightfox.com.au/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.148.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-148-61.syd1.r.cloudfront.net
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.brightfox.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 22 Aug 2024 11:39:05 GMT
via
1.1 56e3030ee748cd5ccc335e8eb40c7800.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
SYD1-C1
age
395
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
Ws41IL2vplFj2jg5TSeqzE5FMsgSiAkb48B9AtCPqhtJYKoMPwUqyA==
logo-white.png
d33v4339jhl8k0.cloudfront.net/docs/assets/586aef27c697915403a08d5b/images/59508de104286305c68d5ae6/ 		4 KB
4 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/586aef27c697915403a08d5b/images/59508de104286305c68d5ae6/logo-white.png
Requested by
Host: support.brightfox.com.au
URL: https://support.brightfox.com.au/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.158.16.161 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-158-16-161.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
836ed246134d996cab999aa3cfc2020a770b93a07df23ee7cbb3e1e88b8cb43a

Request headers

Referer
https://support.brightfox.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 22 Aug 2024 11:44:03 GMT
via
1.1 da84bd533f95bc21581ad9f33da5b73a.cloudfront.net (CloudFront)
last-modified
Wed, 11 Apr 2018 14:52:43 GMT
server
AmazonS3
x-amz-cf-pop
SYD62-P3
etag
"b04170cd1a549a69c7af05f6e0f00c8b"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
3793
x-amz-cf-id
m1VcINKzgBX7Ctu_9OVcFJinxBT45RaQhoqjPWoa_TZRdQmlfPirnQ==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		116 KB
116 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.brightfox.com.au
URL: https://support.brightfox.com.au/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.148.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-148-61.syd1.r.cloudfront.net
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.brightfox.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 22 Aug 2024 10:44:21 GMT
via
1.1 56e3030ee748cd5ccc335e8eb40c7800.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
SYD1-C1
age
3584
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
B4u8YTVQDQ9NEd5P_VOyq1XhH6GSJP07YV1RnA5iJpnSIoTAsj4VAw==
/
beacon-v2.helpscout.net/ 		372 B
860 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.brightfox.com.au
URL: https://support.brightfox.com.au/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-93-36.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7295947a0d7952295743d860701321f893e9b3a53fff48e44ebc183b2d134c87
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.brightfox.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 22 Aug 2024 11:42:46 GMT
content-encoding
gzip
via
1.1 28cc33f6d1fa8bfd0cce12161c7d5e90.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
SYD62-P1
age
88
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
285
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 19 Aug 2024 12:06:50 GMT
server
AmazonS3
etag
"ca48f8e5c2ec56f84ff222d043d7a6a5"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
u0rtvE6jGxkPKf26jpwiOyDBL2OZZ7PpvTQ1hLYzEBygbLIzIfARqw==
favicon.ico
d33v4339jhl8k0.cloudfront.net/docs/assets/586aef27c697915403a08d5b/images/59508de304286305c68d5ae7/ 		98 KB
98 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/586aef27c697915403a08d5b/images/59508de304286305c68d5ae7/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.158.16.161 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-158-16-161.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
fad6894d708e6abe72ffe9fbc423eed9abe6709822802b6ef0b1f396a56c16cd

Request headers

Referer
https://support.brightfox.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 22 Aug 2024 11:44:04 GMT
via
1.1 da84bd533f95bc21581ad9f33da5b73a.cloudfront.net (CloudFront)
last-modified
Wed, 11 Apr 2018 14:52:44 GMT
server
AmazonS3
x-amz-cf-pop
SYD62-P3
etag
"7abac040d725816f69d82cf6db5a912f"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/x-icon
accept-ranges
bytes
content-length
100060
x-amz-cf-id
MsHaQ8QghVao49fY2TTZ9_kfN4FI7eYuOLp5-GX44SP9_MEDHPi5UQ==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/ 		62 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-93-36.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.brightfox.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 22 Aug 2024 09:47:09 GMT
content-encoding
gzip
via
1.1 28cc33f6d1fa8bfd0cce12161c7d5e90.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
SYD62-P1
age
7014
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 19 Aug 2024 12:06:51 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
gLhE7V4sdrhue2TLcVfpsIxS4zGce0tddQdOm_F3-0-YfTgGOw-LgA==
main.a5e2a7ff.js
beacon-v2.helpscout.net/static/js/ 		31 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.a5e2a7ff.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-93-36.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
48dfc180dfeaa62770521c4dc60dc58778eec5dcc238ab5e5329ca1015e62b93
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.brightfox.com.au/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 22 Aug 2024 10:28:11 GMT
content-encoding
gzip
via
1.1 28cc33f6d1fa8bfd0cce12161c7d5e90.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
SYD62-P1
age
4551
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12424
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 19 Aug 2024 12:06:51 GMT
server
AmazonS3
etag
"0eb59afef62d197711f4a4c58af5a19e"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
fToDOPNYEiX_uaK0JKxaBxwe1vV4y_mLsr2ZCoJok9eZQLpFItDjug==
9abaf455-4e8b-4a3b-b081-fb36e71e5c23
d3hb14vkzrxvla.cloudfront.net/v1/ 		8 KB
9 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/9abaf455-4e8b-4a3b-b081-fb36e71e5c23
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.158.16.42 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-158-16-42.syd62.r.cloudfront.net
Software
/
Resource Hash
ebf2c84596fe22b20004d4f9774d8210e4d3236ade61093ab4c8e96ffc165e25
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
5b04ff72-f845-4278-ae90-41d21c0b0587
Helpscout-Release
2.2.213
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
b614af06-0edb-41d4-8493-aa1dfb4debfa
Referer
https://support.brightfox.com.au/
Beacon-Device-Instance-ID
10fa708d-43fb-4865-99ad-c28491457d6b
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 22 Aug 2024 11:44:03 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 237cbfb8cde372b8f33bda5565e9b52c.cloudfront.net (CloudFront)
x-amz-cf-pop
SYD62-P3
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.brightfox.com.au
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
d6pK-8nOPzKUE9yftGreYuxthFvDw3UBb3svO98Yw3LE23pBEC2SHg==
x-ratelimit-limit-chat-tokens-hour
25
9abaf455-4e8b-4a3b-b081-fb36e71e5c23
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/9abaf455-4e8b-4a3b-b081-fb36e71e5c23
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.158.16.42 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-158-16-42.syd62.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.brightfox.com.au
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.brightfox.com.au
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Thu, 22 Aug 2024 11:44:02 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 237cbfb8cde372b8f33bda5565e9b52c.cloudfront.net (CloudFront)
x-amz-cf-id
3wxrW8tUsKUXDk01pumvOK3UyHlWgYUkmxg-VoTV_6B6OnWoAQYjjA==
x-amz-cf-pop
SYD62-P3
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

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12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.brightfox.com.au/ Name: PLAY_SESSION
Value: "ebed8afc02b09845de392184b78d30724018bf09-siteId=586aef27c697915403a08d5c&hs.session.id=R1lB5UaAdi1lXFelkIy42CWX7QvK5N2MQnqeTVgto2rpik1ZqmRpqwESXjCEMwWB&hs.session.exp=1724413441386"