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KNOWLEDGE BASE




 * FAQ


 * PRODUCT MANUALS


 * HOW-TO VIDEOS


 * PRODUCT VIDEOS


 * RECYCLING & DISPOSAL


RECENT ARTICLES

 * Audio or microphone sounds distorted on the front panel HD Audio ports
   
   If the audio from your front panel audio ports is sounding distorted there
   a...

 * Installing Lumen S28 in the Mood
   
   When in stalling the Lumen S28, or similar AIO, into the Mood it is best to
   ...

 * Recycling & disposal - overview
   
   Core series Core series - Recycling & disposal information Define ...

 * Mood - recycling & disposal information
 * Mood GPU compatibility
   
   The Mood has a separate chamber for the GPU, meaning that the measurements
   b...

 * Mood
   
   Installation & Maintenance User Guide 2.5" & 3.5" drive...


FAQ


FAQ FIRST TIME BUILDER'S GUIDE

 * Beginner's Guide: How to build a PC in a Fractal case


PRODUCT OVERVIEW

 * Mood
 * North XL
 * North
 * Terra
 * Focus 2

View all (30)


FAQ GENERAL

 * Flex 2 PCI 4.0 Vertical Riser Bracket: Compatibility with Fractal cases
 * Fractal Design Case Super-Guide
 * My accessory kit with all my mounting hardware is missing / Where is my
   accessory kit?
 * My case didn't come with the I/O shield shown in the manual
 * Difference in tint levels between tempered glass versions

View all (23)


FAQ MOOD

 * Mood AIO compatibility
 * Mood GPU compatibility
 * Mood CPU cooler compatibility
 * Mood PSU compatibility & cable management
 * Mood 2.5" & 3.5" drive installation

View all (7)


FAQ NORTH XL

 * North XL Water-cooling radiator compatibility
 * North XL GPU compatibility
 * North PSU compatibility
 * North XL HDD/SSD installation
 * North XL fan compatibility and fan hub


FAQ NORTH

 * North HDD/SSD Installation
 * North PSU Compatibility
 * North Radiator Compatibility
 * North GPU Compatibility
 * North Fan Hub "Missing"


FAQ TERRA

 * Terra CPU cooler/GPU support
 * Terra spine adjustment
 * Terra PSU installation
 * Terra radiator support
 * Terra SSD installation

View all (6)


FAQ POP

 * Pop HDD/SSD installation
 * Pop radiator support
 * Pop GPU maximum length
 * Pop RGB controller
 * Pop Top radiator bracket installation

View all (6)


FAQ POP MINI

 * Pop Mini HDD/SSD installation
 * Pop Mini RGB controller
 * Pop Mini radiator support
 * Pop Mini GPU maximum length
 * Pop Mini top radiator bracket installation


FAQ POP XL

 * Pop XL HDD/SSD installation
 * Pop XL radiator support
 * Pop XL GPU maximum length
 * Pop XL RGB controller


FAQ RIDGE

 * Ridge radiator options
 * Ridge GPU Installation & information
 * Ridge convert to horizontal mounting


FAQ FOCUS 2

 * Focus 2 Radiator Compatibility
 * Focus 2 Maximum GPU length
 * Focus 2 RGB Controller
 * Focus 2 3.5" Drive Installation
 * Focus 2 2.5" Drive Installation


FAQ TORRENT COMPACT

 * Torrent Compact radiator compatibility
 * GPU Support Bracket installation Torrent Compact
 * Maximum GPU Length Torrent Compact


FAQ TORRENT NANO

 * Torrent Nano radiator compatibility
 * GPU Support Bracket installation Torrent Nano
 * Maximum GPU length Torrent Nano


FAQ TORRENT

 * Torrent radiator support
 * Torrent 420mm AIO Examples
 * Torrent GPU Bracket installation
 * Torrent max GPU length
 * Torrent Fan Hub information


FAQ DEFINE 7/XL & MESHIFY 2/XL

 * Define 7/XL & Meshify 2/XL : How many accessories do I need to get to install
   the maximum amount of storage drives in my case?
 * How To: Define 7 / 7 XL Filter Removal
 * How To: Define 7/XL Multibracket Flexibility * Also Meshify 2/XL
 * How to: Define 7/XL & Meshify 2/XL Internal Layout Conversion
 * How To: Define 7 / 7 XL Solid to Ventilated Top Panel Swap

View all (14)


FAQ DEFINE R6

 * Can the Connect D1 fit on any Fractal Design cases other than the Define R6?
 * How To: Install Connect D1 USB Type C on Define R6
 * Define R6 E-ATX, SSI CEB, SSI EEB motherboard support
 * How To: Define R6 - Front Door Reversal
 * How To: Define R6 - Top Radiator Bracket Removal

View all (9)


MESHIFY 2 LITE

 * Meshify 2 Lite radiator support
 * Meshify 2 Lite GPU support
 * Meshify 2 Lite RGB GPU support
 * Meshify 2/Lite RGB - RGB-controller


MESHIFY 2 COMPACT LITE/ LITE RGB

 * Meshify 2 Compact RGB/Lite RGB Controller
 * Meshify 2 Compact Lite / Lite RGB HDD/SSD Installation
 * Meshify 2 Compact Lite / Lite RGB radiator compatibility
 * Meshify 2 Compact Lite / Lite RGB GPU length


FAQ CELSIUS

 * Celsius and Celsius+ Compatibility Chart with Current Fractal Design Cases
 * Is my Celsius units Intel bracket supposed to be loose on the back?
 * Celsius S24 Product Measurements
 * Celsius S36 Product Measurements
 * Celsius+ Product Dimensions

View all (8)


FAQ MESHIFY SERIES

 * How To Guide: Meshify Series Front Filter Removal
 * Will my graphics card fit in the Meshify C or Meshify C Mini with a radiator
   installed in the front?
 * Will the color front filters for the Meshify C fit on the Meshify S2?
 * Will the Define R6 side panels fit on the Meshify S2?


PRISMA FANS

 * Adjust R1 RGB Controller Specs
 * Connecting the Prisma AL fans to a motherboard


FAQ LUMEN

 * Lumen compatibility chart with cases
 * Lumen manual


FAQ ARC SERIES

 * Arc Series: What's the difference between Arc Midi and Arc Midi R2?
 * Arc Midi R2: What the space available for water cooling in the front?
 * Arc XL: What is the space available for water cooling in the front?


FAQ CORE SERIES

 * Core x300 / x500: Differences
 * Core 500: Remove top cover
 * Core 500: Install the Power Supply
 * Core 500: Install I/O panel
 * Core 500: Prepare the Motherboard

View all (87)


FAQ DEFINE SERIES

 * Define R5: Radiator Compatibility Chart
 * Define R5: Water Cooling Radiator Options
 * Define R5: How to remove the top ModuVents™ (Jonas edition)
 * Define S: Where is my accessory kit?
 * Define R4: What size radiator will fit in the top panel?

View all (74)


FAQ NODE SERIES

 * Node 202: Ion SFX Support
 * Node 804: Water Cooling Radiator Options
 * Node 804: How many HDD's can I fit in the Node 804?
 * Node 804: Graphics Card Limitations
 * Node 804: Detailed Dimensions of Front Panel (in mm)

View all (48)


FAQ POWER SUPPLIES

 * Fractal PSU cable compatibility
 * Noisy power supply / Mechanical noise / Fan noise / Coil whine
 * Trouble shooting / Computer does not start
 * What’s the warranty on the power supplies?
 * Power supply: DC connectors

View all (9)


FAQ FANS

 * Silent Series R2: How do I mount the fans using the rubber screws?
 * Silent Series R2: What is the power drawn by your fans?


FAQ KELVIN SERIES

 * Kelvin AM4 bracket
 * Kelvin faulty pump
 * Kelvin Series: Compatibility sheet for Fractal cases
 * Kelvin Series: Thermal Cooling Performance
 * Kelvin Series: Troubleshooting high temperatures and noise

View all (15)


PRODUCT MANUALS


MANUALS POP SERIES

 * Pop Air & Silent User Guide
 * Pop XL User Guide
 * Pop Mini User Guide


MANUAL TORRENT SERIES

 * Torrent User Guide
 * Torrent Compact User Guide
 * Torrent Nano User Guide


MANUAL RIDGE SERIES

 * Ridge User Guide


MANUALS CELSIUS SERIES

 * Celsius+ S24, S28,& S36 Dynamic/Prisma Product Manual
 * Celsius S24 Product Manual Version 2
 * Celsius S36 Product Manual Version 2


MANUALS DEFINE SERIES

 * Define 7 Compact User Guide
 * Define 7 User Guide
 * Define 7 XL User Guide
 * Define S2 Product Manual
 * Define R6 Product Manual

View all (14)


MANUALS FOCUS SERIES

 * Focus G Product Manual
 * Focus G Mini Product Manual


MANUALS MESHIFY SERIES

 * Meshify 2 Compact User Guide
 * Meshify 2 User Guide
 * Meshify 2 XL User Guide
 * Meshify C Product Manual
 * Meshify C Mini Manual

View all (7)


MANUALS NODE SERIES

 * Node 202 Product Manual
 * Node 304 Product Manual
 * Node 605 Product Manual
 * Node 804 Product Manual


MANUALS POWER SUPPLIES

 * Ion SFX-L Gold User Guide
 * Ion+ Platinum User Guide
 * Edison M Product Manual
 * Integra M Product Manual
 * Newton R3 Product Manual

View all (7)


MANUALS CORE SERIES

 * Core 500 Product Manual
 * Core 1100 Product Manual
 * Core 1300 Product Manual
 * Core 1500 Product Manual
 * Core 2300 Product Manual

View all (12)


MANUALS ARC SERIES

 * Arc Mini Product Manual
 * Arc Mini R2 Product Manual
 * Arc Midi Product Manual
 * Arc Midi R2 Product Manual
 * Arc XL Product Manual


MANUALS KELVIN SERIES

 * Kelvin T12 Product Manual
 * Kelvin S24 Product Manual
 * Kelvin S36 Product Manual


HOW-TO VIDEOS


MESHIFY 2 COMPACT

 * How to: Meshify 2 Compact Front Panel Removal
 * How to: Meshify 2 Compact Filter Removal
 * How to: Meshift 2 Compact Radiator Top Bracket Removal


DEFINE 7 COMPACT

 * How to: Define 7 Compact Filter removal
 * How to: Define 7 Compact Retention clip replacement (ball catchers)
 * How to: Define 7 Compact Front I/O replacement


MESHIFY 2 / MESHIFY 2 XL

 * How to: Meshify 2/XL Drive Cage Relocation
 * How To: Meshify 2/XL Tempered Glass Panel Transit Lock
 * How to: Meshify 2/XL Radiator Bracket
 * How to: Meshify 2/XL Front Panel Removal
 * How to: Meshify 2/XL Filter Removal

View all (6)


DEFINE 7 / DEFINE 7 XL

 * How to: Define 7 / Define 7 XL Filter Removal
 * How to: Define 7 / Define 7 XL Solid to Ventilated Top Panel Swap
 * How to: Define 7 / Define 7 XL Multibracket Flexibility
 * How To: Define 7 / Define 7 XL Top Radiator Bracket Removal
 * How to: Define 7 / Define 7 XL Internal Layout Conversion

View all (6)


DEFINE R6

 * How To: Define R6 - Front Door Reversal
 * How To: Define R6 - Radiator Bracket Removal
 * How To: Define R6 - Top Radiator Installation
 * How To: Define R6 - Install Connect D1 USB Type C Connector
 * How To: Define R6 - Convert from Standard to Open Layout

View all (6)


DEFINE S2/S2 VISION

 * How to: Define S2 - Reservoir Installation
 * How To: Define S2 Vision - PSU Shroud Plate Removal
 * How To: Define S2 Vision - Top Panel Swap


ERA

 * How To: Era - Filter Removal
 * How to: Era - Changing top panels
 * How to: Era - SFX Power Supply Install
 * How to: Era - SSD or HDD Drive Install
 * How to: Era - Remove Drive Cage from PSU Mount

View all (7)


VECTOR RS

 * How To: Vector RS - Top Panel Change
 * How to - Vector RS - Filter Removal
 * How To - Vector RS - Open Layout Conversion


CELSIUS SERIES

 * How to: Celsius+ AMD Socket Installation
 * How to - Celsius+ Assembly
 * How to: Celsius Series AMD Install
 * How to: Celsius Series Intel Install
 * How to: Celsius S36 Cable Routing


DEFINE SERIES

 * How To: Define S - Install Accessory TG Panel


CORE SERIES

 * Core 1000 I/O removal
 * Core 3000 I/O removal


NODE SERIES

 * Node 304 Front I/O Replacement


PRODUCT VIDEOS


PRODUCT VIDEO(S) ARC SERIES

 * Arc XL Q&A - Now with Bacon!
 * Arc XL Walkthrough
 * Arc XL Showreel
 * Arc Mini R2 Walkthrough
 * Arc Midi R2 Liquid Cooling

View all (6)


PRODUCT VIDEO(S) CORE SERIES

 * Core 500 Showreel
 * The Difference between Core x3 and Core x5 Series
 * Core 1100 Overview
 * Core 1300 Overview
 * Core 2300 Overview

View all (6)


PRODUCT VIDEO(S) DEFINE SERIES

 * Define S2 Showreel
 * Define R6 Showreel
 * Define C Series Showreel
 * Define R5 Showreel
 * Fractal Design Define R5 - Silence Redefined

View all (15)


PRODUCT VIDEO(S) KELVIN SERIES

 * Kelvin Series Showreel


PRODUCT VIDEO(S) NODE SERIES

 * Node 804 - Designed to Adapt
 * Node 804 Showreel
 * Node 304 Showreel
 * Node 202 Showreel


PRODUCT VIDEO(S) FANS

 * Fractal Design Venturi Fan Showreel


PRODUCT VIDEO(S) POWER SUPPLIES

 * Edison M Series Power Supply
 * Integra M Series Power Supply


PRODUCT VIDEO(S) CELSIUS SERIES

 * Celsius Series Showreel


PRODUCT VIDEO(S) FOCUS SERIES

 * Focus G Series Showreel


PRODUCT VIDEO(S) MESHIFY SERIES

 * Meshify C Showreel


RECYCLING & DISPOSAL


RECYCLING & DISPOSAL

 * Recycling & disposal - overview
 * Core series - recycling & disposal information
 * Define C / Define Mini C - recycling & disposal information
 * Define R5 / Define R6 - recycling & disposal information
 * Define S / Define S2 / Define S2 Vision - recycling & disposal information

View all (40)


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