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<input id="searchNavInput" name="query" type="text" class="searchBar" placeholder="Search our insights, capabilities and experts" aria-label="Search" aria-describedby="Search" autocomplete="off">
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PRIVACY
COMPANYWIDE COMMITMENT TO YOUR PRIVACY
PRIVACY & SECURITY RESOURCES
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GLOBAL PRIVACY POLICY (THE "POLICY")
This Policy describes how Korn Ferry and its affiliates and subsidiaries
(collectively “Korn Ferry,” “we,” “our,” or “us”) collect, use, transfer, and
disclose your information. A list of our affiliates and subsidiaries is
available from our Privacy Office as described below, or at
https://cdn.kornferry.com/privacy/subsidiariesalliances.pdf.
“Personal Information” is information that identifies you as an individual or
relates to an identifiable individual. This Policy describes our practices of
processing Personal Information that we collect and use in connection with:
* Websites operated by us from which you are accessing this Policy (the
“Site”);
* Software platforms and applications we make available for use on or through
computers or mobile devices (the “Applications”);
* Our social media pages from which you are accessing this Policy
(collectively, our “Social Media Pages”);
* HTML-formatted email messages we send to you that link to this Policy;
* Communications, including via emails, SMS and/or text messages we send to you
manually and from software that may qualify as autodialers (“Texts”); and
* Offline business interactions you have with us, including in person
discussions, telephone conversations, and non-electronic communications.
Collectively, we refer to the services provided through the Site, Applications,
Social Media Pages, email messages, and offline business interactions as the
“Services.” Note, references in this Policy to “include” or "including" mean
"including without limitation."
WHO WE ARE & WHAT WE DO
Korn Ferry is a global organizational consulting firm. We help companies design
their organization – the structure, the roles and responsibilities, as well as
how they compensate, develop and motivate their people. We also help
organizations select and hire the talent they need to execute their strategy.
Korn Ferry provides a wide range of organizational consulting services to help
companies structure their organization, and some of these Services involve the
collection and use of your Personal Information. For certain Services, Korn
Ferry, including its subsidiaries as listed here:
https://cdn.kornferry.com/privacy/ControllerEntities.pdf, is the company
responsible (or the ‘controller’) for the collection and use of your Personal
Information. These Services are described in this Policy. For other services,
Korn Ferry collects and uses your Personal Information as a service provider (or
‘processor’) on behalf of and under instructions from our clients. If you have
any questions about the collection and use of your Personal Information in the
context of those services, please contact the company that is responsible for
the collection and use of your Personal Information (e.g., the company where you
applied for a position).
The Services for which Korn Ferry collects and uses your Personal Information as
a controller (and which are covered by this Policy) are:
* Search Services. We maintain a talent pool to help clients find talent at the
board-level, chief executive, and other senior executive positions. We also
offer search Services for clients to find talent for middle to upper-level
management or temporary staff.
* Compensation and Benefit Analysis Products. We provide software products and
consulting Services that our clients can use to conduct compensation and
benefit analysis; job architecture and organizational structuring; and
mapping to Korn Ferry’s proprietary job profiles.
* Credential Network. We participate in a Credential Network: a distributed
ledger network that enables trusted, private, and secured exchange of career
credentials between individuals and organizations. We may issue you
credentials, verify your credentials exchanged on the Credential Network, or
receive credentials you disclose to us.
* Learning Services and Development Products. We provide a business-to-consumer
version of a software product, called KF Advance, that users can use for
coaching and job-hunting preparation. In addition, we may offer e-learning
and training services for individuals from time-to-time.
* Our Site. We disclose research, whitepapers, and service information on the
Site; provide access to KF Store to purchase books and products; and share
issues of the Briefings Magazine.
For additional controller activities, see the Processing of Personal Information
section below.
The services for which Korn Ferry collects and uses your Personal Information as
a processor are:
* Recruitment Process Outsourcing (RPO) Services. We provide recruitment
process outsourcing and/or project recruitment services to help our clients
attract top people. This involves Korn Ferry recruiting individuals on the
client’s behalf.
* Consulting Services. We help our clients implement their business strategy by
consulting with them on strategy execution and organization design, talent
strategy and work design, rewards and benefits, assessment and succession,
leadership development, and other talent needs.
* Assessment and Survey Services. We help clients in their roles as the data
controllers, conduct employee and candidate assessments and surveys.
* Software Products (other than Compensation and Benefit Analysis Products). In
addition to the Compensation and Benefit Analysis products mentioned above,
we provide other software products that our clients can use, for example, to
conduct assessments, surveys, or career coaching. When we collect and use
your Personal Information in relation to these software products other than
the Compensation and Benefit Analysis products, we do so as a processor for
our clients.
COLLECTION AND PROCESSING OF PERSONAL INFORMATION
HOW WE COLLECT PERSONAL INFORMATION
We collect Personal Information in a variety of ways, including through our
Services and from other sources, as set out in the grid below. If you do not
provide the information requested, we may not be able to provide the Services.
We will note which Personal Information is required to provide the Services at
the time of its collection.
If you disclose any Personal Information relating to other people to us, you
represent that you have the authority to do so and to permit us to use the
information in accordance with this Policy.
PROCESSING OF PERSONAL INFORMATION
Korn Ferry collects Personal Information to provide Services to you, our
clients, and to operate our business. The type of Personal Information we
collect about you depends on the situation at hand. Please do not provide us
with any Personal Information if you do not agree with this Policy.
We use your Personal Information for legitimate business purposes as described
in the overview below.
PROVIDING OUR PRODUCTS AND SERVICES
Purpose
Examples of Processing Activities
Personal Information Categories
Legal Basis
Third Party Sources
Who Has Access to Your Personal Information
Providing our Search Services
Searching for talent at the board-level, chief executive, other senior executive
positions, middle to upper level management, or other temporary staff;
identifying professional opportunities that we think may be of interest to you;
contacting you from time to time regarding potential opportunities; contacting
you from time to time for referrals; soliciting names of, or additional Personal
Information regarding, potential candidates in connection with our Search
Services to understand the market; confirming references and conducting
education and background checks as appropriate; and aggregating and disclosing
diversity and other statistical information regarding our candidates and
placement activities.
To contact you about roles relevant to you, we may compare your skills and
qualifications against successful candidates in similar roles.
We may contact you for these purposes by Texts, where you have opted-in or where
you have initiated contact with one of our recruiters via text message. You may
opt out of Texts at any time by replying STOP to a message or by contacting us
as set out below.
Name & Contact Details; Business Contact Details; User Photographs and Videos;
Professional Information; Candidate Introduction Information; and, to the extent
permitted by applicable law, Background Information.
Performance of the contract, for example, the user agreement we enter into when
you create a Korn Ferry candidate account.
Legitimate interest, for example, to approach you regarding potential
opportunities.
Third parties who introduce candidates (e.g., headhunters who contact Korn
Ferry)
References (individuals who can attest to candidates’ skills, experience, and
personality put forward by the candidate)
Networking activities
Public databases
Joint marketing partners
Licensed databases
Social media platforms
Background check providers
Your prospective or current employer (for internal candidates or if you include
your current employer as a reference)
Reference sources
Third party service providers and/or sub-processors involved in delivering the
Search Services
As detailed in the Disclosure of Personal Information section
Providing our Compensation and Benefit Analysis Products
Conducting surveys and compensation and benefits analysis (where permitted by
law); consulting with you or our clients on rewards and benefits; preparing
thought leadership materials; research, publication, development, benchmarking
and norms, validation, longitudinal studies, trend analysis, to improve and
enhance our Services or to develop and market new Services.
Name & Contact Details; Preferences; Account Information; Marketing Data; and
Professional Information.
Performance of the contract, including the User Agreement we enter into when you
create a Korn Ferry account.
Consent, for example, to share the outcome of your compensation and benefit
analysis with a potential employer.
Legitimate interests, such as to prepare thought leadership materials. Any
published product will refer only to larger aggregations of individuals and will
not identify you personally or include any results attributable to you.
Clients to whom we provide Services
Third parties who participate in an survey or compensation advisory engagement.
Clients to whom we provide Services
As detailed in the Disclosure of Personal Information section
Participating in the Credential Network
Korn Ferry participates in a private and encrypted distributed ledger network
that enables trusted, private, and secured exchange of career credentials
between individuals. Korn Ferry may issue digital credentials to you once you
have completed a training course; verify credentials exchanged on the Credential
Network (including credentials issued between other organizations on the
Credential Network); receive credentials you disclose to Korn Ferry and other
organizations; create a credential for you at your request; use credentials you
disclose to Korn Ferry as part of a recruitment activity.
Name & Contact Details; Digital Career Credentials; Course(s) Completed; Course
Grade/Score.
Consent.
N/A
Any organization with whom you choose to share your credentials.
As detailed in the Disclosure of Personal Information section
Customer service
Administering customer-care services to facilitate and address inquiries,
requests, comments and complaints about any of our Services (such as in person,
through phone lines, Texts, email, or on Social Media Pages), for example, to
send you documents or product information you request or assist you in using the
Services.
Name & Contact Details; Business Contact Details; Account Information; Billing
Information; Relationship History; Transaction Information; Device Information;
Telephone Call Recordings; and Preferences.
Performance of the user agreement we enter into with you to provide the
Services.
Legitimate interests, such as responding to inquiries or complaints.
Legal obligations*, such as when you submit a request to access your Personal
Information.
N/A
As detailed in the Disclosure of Personal Information section
Communicating important changes / Service messages
Send you important information regarding our relationship with you, our
Services, any changes to our terms, conditions, policies and procedures, and/or
other administrative information via email, Texts, Social Media Pages, or other
communication Applications.
Name & Contact Details; Business Contact Details (e.g., telephone number and
email address); Account Information; Preferences; Relationship History;
Transaction Information; Device Information; and Social Media Information.
Legitimate interests, such as to ensure our Services are used in accordance with
our terms, conditions, and policies.
Performance of contract, where provided in our user agreement.
Legal obligations,* such as to inform you of material changes to our user
agreement to comply with applicable consumer and/or data protection laws.
N/A
As detailed in the Disclosure of Personal Information section
Operations and general business
Administering online Services (including troubleshooting and diagnostic testing,
conducting performance analyses of our systems and Services, testing new system
features to evaluate their impact, system and log maintenance, technical
support, system debugging, and the hosting of data); employee training and
managing work activities and personnel generally; and facilitating mergers,
acquisitions and other reorganizations and restructurings of our business
(including prospective transactions).**
Personal Information as relevant for the specific business operation.
Legitimate interests, such as responding to customer complaints and concerns.
Legal obligations,* for example, relating to financial transactions, such as the
obligation to maintain books and records.
Third party organizations, when they share personal information with us to, for
example, facilitate mergers, acquisitions and other reorganization and
restructurings of our business.
As detailed in the Disclosure of Personal Information section
Candidate introductions by third parties
Receiving information from a third party (such as headhunters, acquaintances,
friends) about suitable candidates for a position in connection with our
Recruitment Services.
Candidate Introduction Information, Name & Contact Details; Business Contact
Details; Professional Information; and Resumes.
Legitimate interest.
Individuals who introduce candidates warrant they have the authority to share
candidate personal information with Korn Ferry.
Third parties who introduce candidates.
Your prospective or current employer.
Reference sources.
Third party service providers and/or sub-processors involved in delivering the
Search Services.
As detailed in the Disclosure of Personal Information section
KF Advance Mobile Application TrueDepth camera system
The Korn Ferry Advance mobile app is capable of receiving information from
iPhone’s TrueDepth camera system (if available on the device, and if you enable
this feature). This information helps users practice interviewing by recording
and counting the users’ blinks and smiles. Feedback on blinking and smiling from
a practice session helps users communicate more effectively during an actual
interview. The TrueDepth camera recording, and information about the blinks and
smiles during the recorded session, is uploaded and stored on the servers used
to operate the app; except as otherwise specified in this Policy, such data will
neither be disclosed by us to third parties, unless the user elects to share the
data with their coach, nor used by us for any purposes other than the app’s
functionality.
Video recordings, including insights and metrics derived from the recordings.
Consent
Third Party mobile operating system (e.g., Apple)
Third party service providers and/or sub-processors involved in delivering the
Search Services (e.g., Apple).
As detailed in the Disclosure of Personal Information section
EVENTS AND VISITORS
Purpose
Examples of Processing Activities
Personal Information Categories
Legal Basis
Third Party Sources
Who Has Access to Your Personal Information
Visits, conferences, and other online or in-person events
Facilitate and participate in conferences and events, such as trade shows or
bookings at our premises (including rentals), and welcome guests and visitors to
our premises.
Name & Contact Details; Business Contact Details; Account Information; Billing
Information; Relationship History; Transaction Information; Preferences; Visitor
and Event Information; Marketing Data; and Event Photographs and Videos.
Performance of a contract with you, such as collecting information regarding a
planned event in which you participate.
Legitimate interests, such as responding to customer complaints or concerns
relating to an event.
Event management service providers.
As detailed in the Disclosure of Personal Information section
MARKETING AND ENGAGEMENT
Purpose
Examples of Processing Activities
Personal Information Categories
Legal Basis
Third Party Sources
Who Has Access to Your Personal Information
Marketing
Send you promotional information about our Services, products, articles,
whitepapers, newsletters, conduct surveys, promotions, offers and other news
about Korn Ferry.
These materials may be sent by Texts, where you have opted-in. You may opt out
of Texts at any time by replying STOP to a message or by contacting us as set
out below.
Name & Contact Details; Business Contact Details; Account Information;
Relationship History; Transaction Information; Preferences; Marketing Data;
Event Photographs and Videos; User Content; Device Information; and Social Media
Information.
Legitimate interests, such as to promote our Services and products.
Consent, for example, where we would like to send you direct Texts and email
marketing communications, but do not have an existing relationship with you, we
will ask for and rely on your prior opt-in consent. Please note that if we
obtained your Personal Information because you are using our Services at the
request of your employer, you will not receive marketing materials as a result
of the Personal Information we obtained from the Services.
Publicly available databases.
Marketing / advertising service providers.
Data broker service providers.
As detailed in the Disclosure of Personal Information section
Relationship building and engagement
Facilitate and respond to any product reviews, social sharing, and posts on our
Services.
Name & Contact Details; Business Contact Details; Account Information; Marketing
Data; Social Media Information; and User Content.
Legitimate interests, such as engaging with individuals who post on our Social
Media Pages.
Marketing / advertising service providers.
Data broker service providers.
As detailed in the Disclosure of Personal Information section
PERSONALIZATION AND IMPROVING OUR PRODUCTS AND/OR SERVICES
Purpose
Examples of Processing Activities
Personal Information Categories
Legal Basis
Third Party Sources
Who Has Access to Your Personal Information
Personalizing our Services
Personalize our interactions with you and provide you with information tailored
to your interests, such as a tailored learning journey on our online Services as
well as our website; deliver content via our Services that we believe will be
relevant and interesting to you.
We may recommend your learning journey and development activities based on your
assessment results.
Name & Contact Details; Business Contact Details; Account Information; Marketing
Data; Social Media Information; Relationship History; Transaction Information;
Device Information; and Preferences.
Consent, for example, where we would like to send you trainings tailored to your
specific interests and/or behavior, and such tailoring of trainings may result
in profiling.
Legitimate interests, such as providing tailored Services based on past usage
and/or preferences, and such tailoring would be based on basic and
privacy-non-intrusive segmentation.
Publicly available databases.
Marketing / advertising service providers.
Data broker service providers.
As detailed in the Disclosure of Personal Information section
Improving and developing new products and Services
Conduct data analysis, for example, monitoring and analyzing usage of Services
and using data analytics to improve the efficiency of our Services; develop new
products and Services; consider ways for enhancing, improving, repairing,
maintaining or modifying our current products and Services; identify usage
trends, for example, understanding which parts of our Services are of most
interest to users; determine the effectiveness of our promotional campaigns, so
that we can adapt our campaigns to the needs and interests of our users; and
operate and expand our business activities, for example, understanding which
parts of our Services are of most interest to our users so we can focus our
energies on meeting our users’ interests.
Name & Contact Details; Business Contact Details; Account Information;
Relationship History; Transaction Information; Preferences; User Content; Device
Information; Telephone Call Recordings; and Social Media Information.
Legitimate interests, such as developing new Services and/or products.
Consent, such as when we use cookies and similar technologies and the data
collected by means of such technologies qualify as Personal Information.
Publicly available databases.
Marketing / advertising service providers.
Data broker service providers.
As detailed in the Disclosure of Personal Information section
Pseudonymizing, key coding, aggregating and/or anonymizing Personal Information
Pseudonymizing or key-coding your Personal Information, meaning information that
may directly identify you is replaced with a code to minimize unwanted or
unintended identification. Such key-coded information can be de- coded by using
the key so that it identifies you again.
Aggregating and/or anonymizing Personal Information so that it will no longer be
considered Personal Information. For example, we may use this information to
train our AI algorithms or test them for bias, generate norms by industry,
geography, level, etc., enable us to understand where our Services are being
utilized, conduct ongoing validation studies, compile reports, and publish
journal articles to further the knowledge base of organizational and leadership
science.
Personal Information as relevant for the specific business purpose.
Legitimate interests, such as to generate other data for our use. We may use
and disclose such data for any purpose if it no longer identifies you or any
other individual.
N/A
As detailed in the Disclosure of Personal Information section
SECURITY AND LEGAL REASONS
Purpose
Examples of Processing Activities
Personal Information Categories
Legal Basis
Third Party Sources
Who Has Access to Your Personal Information
Fraud prevention and security
Conduct audits, verify that our internal processes function as intended and are
compliant with legal, regulatory, or contractual requirements; monitor for and
prevent fraud; and security purposes, including system security and on-site
security of our premises.
Name & Contact Details; Business Contact Details; Account Information; Billing
Information; Device Information; Relationship History; Telephone Call
Recordings; CCTV and Site Security Information; and Transaction Information.
Legal obligations,* such as to detect and prevent cyberattacks.
Legitimate interests, such as identifying and/or preventing fraudulent
transactions.
N/A
As detailed in the Disclosure of Personal Information section
Legal and compliance
Fulfil our legal and compliance-related obligations, including complying with
applicable laws; complying with legal processes; responding to requests from
public and government authorities; meeting national security or law enforcement
requirements.
Enforcing our terms and conditions; protecting our operations; protecting Korn
Ferry’s rights, privacy, or property; and allowing us to pursue available legal
remedies, defend claims, and limit the damages that Korn Ferry may sustain.
Personal Information as relevant for the specific legal action, regulatory
investigation, and/or legal processes in question, which may include:
Name & Contact Details; Business Contact Details; Account Information; Billing
Information; User Content; Preferences; Marketing Data; Relationship History;
Transaction Information; Visitor and Event Information; User Photographs and
Videos; Social Media Information; Event Photographs and Videos; CCTV and Site
Security Information; Telephone Call Recordings; and Device Information.
Legal obligations*, such as complying with legal processes.
Legitimate interests, such as enforcing terms and conditions to protect
trademarks and bringing or defending legal claims.
Public and/or government and/or regulatory authorities, including courts,
tribunals, regulators, and government authorities.
Third persons (legal or natural), as relevant for the specific legal action
and/or processes in question (such as lawyers, auditors, insurers, advisory
firms etc.).
As detailed in the Disclosure of Personal Information section
Emergency and incident response
Ensuring the safety of on-site personnel and visitors; responding to, handling
and documenting on-site accidents and medical and other emergencies; actively
monitoring properties to ensure adequate incident prevention, response and
documentation (including CCTV); requesting assistance from emergency services;
and sending notifications and alerts in the event of incidents or emergencies
(such as via Texts, email, call, audio-visual device prompts, etc.).
Name & Contact Details; CCTV and Site Security Information; and Visitor and
Event Information.
Legal obligations,* for example, relating to health and safety regulations and
documenting on‑site accidents.
Legitimate interests, such as monitoring properties through CCTV to ensure
individuals’ safety.
Protect individuals’ vital interests, such as contacting medical or emergency
services where an individual’s life is at risk.
N/A
As detailed in the Disclosure of Personal Information section
*For more information on our legal obligations, please see ‘Other Disclosures’
section below.
** For more information on disclosure of Personal Information in connection with
a sale or business transaction, please see ‘Other Disclosures’ section below.
PERSONAL INFORMATION
We collect the following categories of Personal Information:
A. Personal Information we receive from you and examples of that Personal
Information:
Name & Contact Details
First and last name, nickname or alias, title, prefix, email address, telephone
number, postal address, date of birth, gender, race, country of residence,
citizenship.
Phone number
Your personal phone number (or any other number) at which you opt in/elect to
receive Texts or calls .
Business Contact Details
Company name, business email address, business telephone number, business postal
address, country of business.
Account Information
Your chosen username and password, and other information you share in your
account.
Billing Information
Such as debit or credit card details, bank account details, billing address.
Digital Career Credentials
Digital career credentials related to certifications, course completions, or
education credentials.
Professional Information
Resume information, qualifications, professional experience, employment history,
education, professional credentials, memberships in professional organizations,
skills, information from former employers and other references, results of
candidate assessments and related data, and compensation and benefits
information (where permitted by applicable law).
User Content
Reviews about our products and Services, and other content you may create or
share on our Services, including posts on our Social Media Pages, blogs, and
comment sections.
Preferences
Language, interests, preferred means of communication, and other customer
feedback/preferences that you might express during your use of our Services.
Marketing Data
Your choices regarding our promotional emails, messages and other marketing
displayed or provided to you, and preferred methods of such promotional
communication.
Relationship History
Details of your communications with us, and details of your claims, complaints,
and queries in general.
Transaction Information
Details of products and Services you have purchased from us.
Visitor and Event Information
Dietary restrictions, travel and accommodation details, issued identification
pass to access the premises, and other details specific to a particular event or
conference that you share with us.
User Photographs and Videos
Photos and videos submitted by you while using our Services or that you make
publicly available on the Internet (e.g., LinkedIn).
Telephone Call Recordings
Audio recordings of telephone calls when you contact us.
B. Personal Information we collect through your use of our Services or from
other sources and examples of that Personal Information:
Social Media, Industry and Professional Directories, and Job Board Information
Profile pictures, social media account ID, and other social media and job board
profile information, including lists of friends/followers on social media.
Background Information
Information on, or the verification of, your employment or educational
background, and behavior.
Event Photographs and Videos
Photos and videos taken at one of our events/conferences.
CCTV and Site Security Information
Images or video footage captured or recorded by CCTV and other security measures
on our premises.
Device Information
Information about your devices and your use of our Services, e.g., we may log
certain statistics about the traffic on our Site like the users' domains and
browser types. This includes data obtained through cookies and similar
technologies, as described in our cookies and similar technologies policy.
Public Record Information
Information from public business records and industry directories, for example
corporate registrations.
Job Application information received from other Job Boards and Recruitment
Service Providers
Information included in your resume or CV, for example, work experience,
education, and skills.
Candidate Introduction Information
Name of the person who introduces a candidate, their professional relationship
with the candidate, their opinion about the candidate’s skills, experience, and
personality, and other recommendations and information provided in this context.
Name & Contact Details
First and last name, nickname or alias, title, prefix, email address, telephone
number, postal address, date of birth, gender, race, country of residence,
citizenship.
Business Contact Details
Company name, business email address, business telephone number, business postal
address, country of business.
Professional Information
Resume information, qualifications, professional experience, employment history,
education, professional credentials, memberships in professional organizations,
skills, information from former employers and other references, results of
candidate assessments and related data, and compensation and benefits
information (where permitted by applicable law).
DISCLOSURE OF PERSONAL INFORMATION
As a global organization, we have affiliates and subsidiaries around the world.
To the extent permitted by law, we may share Personal Information with our
affiliates and subsidiaries (see
https://cdn.kornferry.com/privacy/subsidiariesalliances.pdf) to provide seamless
Services to you and our clients.
From time to time, we also disclose Personal Information to our strategic
alliance partners and to our network of independent consultants who provide
Services on Korn Ferry’s behalf.
* You can obtain a list of our strategic alliance partners by contacting our
Privacy Office as described below.
Korn Ferry discloses Personal Information to third-party service providers who
provide support for our Services or business operation.
* Korn Ferry works with third-party service providers who provide services that
may include assessment services, including assessment validation services,
website hosting and IT consulting services, data analysis, resume
verification, background checking, payroll services, public relations
services, marketing services, attorneys, accountants, and other
administrative and back-up and security services.
* As part of providing services, these third-parties will be provided with
access to Personal Information. In addition, our software development
partners may use Personal Information, like usage metrics or bug issues, to
modify, improve, refine, and validate their technology, research and
development.
Korn Ferry may disclose certain Personal Information regarding candidates,
including the results of candidate assessments and related data to your current
(if applying for an internal position) or prospective employer who has engaged
Korn Ferry to fulfill recruitment requests, or to reference sources.
Korn Ferry may disclose or transfer all or part of your Personal Information in
the event of a sale of our company or one or more of our affiliates. We may also
disclose or transfer all or part of your Personal Information in the event of a
merger, joint venture, assignment, or consolidation involving our company or one
or more of our affiliates. This may also occur if there is a sale or transfer or
other disposition of assets or of any portion of our business or the business of
one or more of our affiliates (including in connection with bankruptcy or
similar proceedings). You will be notified of any such business transaction and
of possible changes to the processing of your Personal Information in accordance
with applicable law and the ‘Updates To This Policy’ section.
There may be other times that we disclose your Personal Information.
* Korn Ferry may also use or disclose Personal Information (to comply with a
legal obligation or because we have legitimate interest to do so) to: (i)
comply with applicable laws, (ii) respond to inquiries, requests or orders
from public or government authorities, including those outside of your
country of residence, or (iii) protect the rights, privacy, safety or
property, of Korn Ferry and our affiliates, you or others.
* We cannot and do not assume any responsibility for the actions or omissions
of third parties, such as clients, including the way they use Personal
Information received either from Korn Ferry or from other independent
sources.
OTHER DISCLOSURES
We also disclose your Personal Information as necessary or appropriate, in
particular when we have a legal obligation or legitimate interest to do so, as
set out in further detail below.
Purpose
Further Detail
To comply with applicable law and regulations
This may include laws outside your country of residence, which could give rise
to a legal obligation requiring us to process your Personal Information,
including:
* Civil and commercial matters: where we are in receipt of a court order,
motion to compel, or subpoena to disclose information for the purposes of
court proceedings, such as under Regulation (EU) No 1215/2012 on jurisdiction
and the recognition and enforcement of judgments in civil and commercial
matters.
* Criminal matters: to comply with requests and orders, including from US, EU
and EU Member State law enforcement to provide information in relation to a
criminal investigation in compliance with applicable local laws, or to take
steps to report information we believe is important to law enforcement where
required or advisable under applicable local laws.
* Consumer matters: to comply with requests from competent authorities,
including the FTC under US law or national authorities under EU or EU Member
State consumer protection law, under Directive (EU) 2019/2161 and its
implementing laws in EU Member States.
* Corporate and taxation matters: to comply with our obligations under
applicable corporate and tax legislation, such as where a national tax law
requires collection of specific transactional personal information for tax
purposes.
* Regulatory matters: to respond to a request or to provide information we
believe is necessary or appropriate to comply with our obligations to engage
with regulators, including if relevant EU Member State data protection
supervisory authorities initiate investigation under the General Data
Protection Regulation into Korn Ferry or the California Privacy Protection
Agency initiates an investigation under the California Consumer Privacy Act.
These can include authorities outside of your country of residence.
* Compliance and internal investigations: to comply with global whistleblowing
requirements, including under State whistleblower protection laws in the US
and Directive (EU) 2019/1937 and its implementing laws in EU Member States.
* Health and safety regulations: to comply with health and safety reporting
obligations in accordance with applicable local laws, such as in relation to
accidents involving members of the public on our premises.
* Anti-discrimination laws: to comply with diversity reporting obligations,
including the Civil Rights Act of 1964 in the US.
For other legal reasons
* For dispute resolution purposes;
* To protect our rights, privacy, safety or property, and/or that of our
affiliates, you or others.
In connection with a sale or business transaction
We have a legitimate interest in disclosing or transferring your Personal
Information to a third party in the event of any reorganization, merger, sale,
joint venture, assignment, transfer, or other disposition of all or any portion
of our business, assets, or stock (including in connection with any bankruptcy
or similar proceedings). You will be notified of any such business transaction
and of possible changes to the processing of your Personal Information in
accordance with applicable law and the ‘Updates To This Policy’ section.
OTHER INFORMATION WE COLLECT
Korn Ferry collects other information that does not reveal your specific
identity (“Other Information”), such as:
* Information collected through cookies, pixel tags, and other technologies,
App usage data,
* Demographic information and other information provided by you, and
* Aggregated information.
Because Other Information does not reveal your specific identity, we may use and
disclose it for any purpose. If we combine Other Information with Personal
Information, we will treat the combined information as Personal Information for
as long as it is combined. Where we maintain or use de-identified information,
we will continue to maintain and use the de-identified information only in a
de-identified fashion and will not attempt to re-identify the information.
If we are required to treat Other Information as Personal Information under
applicable law, we may use and disclose it for the purposes for which we use and
disclose your Personal Information as detailed in this Policy.
We and our third-party service providers may collect Other Information in a
variety of ways.
We use “cookies” (small text files placed on a visitor’s computer hard drive)
and other similar technologies to help us collect information like the type of
content a visitor to the Site consumes, pages visited, mouse clicks, keystrokes,
the length of time each visitor spends at any area of the Site, and other
traffic data. Cookies and similar technologies enhance your experience on the
Site and help us debug, identify, and fix errors that impair the intended
functionality and quality of the Site. We do not currently respond to browser
do-not-track signals. Please see Korn Ferry’s cookie policy for more information
about our use of cookies. You can access our cookie tool here:
https://www.kornferry.com/privacy.
If you do not want information collected through the use of cookies, most
browsers allow you to automatically decline cookies, or be given the choice of
declining or accepting a particular cookie(s) from a particular site. Please
refer to http://www.allaboutcookies.org/manage-cookies for information on how to
manage cookies stored on your computer. If you disable cookies and similar
technologies, your experience on the Site may be diminished and some features
may not work as intended.
ADDITIONAL GUIDELINES
Korn Ferry may from time to time sponsor special features or promotions related
to the Services and additional privacy information may be posted. Depending on
the nature of the Service being utilized, your location, or our contract with
our client that may have asked you to participate in a Service, you may be asked
to consent to the collection, use, transfer, and disclosure of your Personal
Information. You may also be shown a privacy notice before participating in a
Service. That privacy notice, to the extent it conflicts with this Policy, will
govern that particular Service, feature, or promotion.
Where your phone number is used for Texts, please note that message frequency
varies. Message and/or data rates may apply; consult your carrier for details.
Consent to receive Texts is not required and is neither a condition of
purchasing a of Korn Ferry Service nor a condition to receive Services.
CHOICES AND INDIVIDUALS’ RIGHTS
Click here https://cdn.kornferry.com/privacy/DSR.pdf for information on how to
make a privacy rights request related to your Personal Information.
Your provision of Personal Information to us is voluntary, although if you do
not provide certain Personal Information, you may not be able to participate in
our Services. We will note which Personal Information is required for us to
provide the Services at the time of its collection. Contact us at
privacy@kornferry.com if you would like to:
* ask questions about how we handle your Personal Information, or if we are
processing your personal information,
* withdraw your consent (which will not affect the lawfulness of processing
prior to the withdrawal) to our use of your Personal Information, including
information about the possibility of denying consent and the consequences of
such denial,
* object to our use of your Personal Information for our legitimate business
interests,
* not be subject to a decision based solely on automated processing which
produces legal effects or review such decisions made solely based on
automated processing of Personal Information,
* request a copy of your Personal Information for purposes of transmitting it
to another company (to the extent this right to data portability is provided
to you by applicable law),
* request to access, correct, update, suppress or restrict the use of your
Personal Information,
* For requests to access, correct, update, suppress or restrict the use of
your Personal Information, please include all relevant email addresses, as
well as the names of any Korn Ferry or Korn Ferry-related Sites, products,
or Services you may have accessed in your communication to
privacy@kornferry.com.
* Although we strive to maintain accurate Personal Information, if it is
determined the Personal Information is not accurate, we will work to
correct it.
* request that your Personal Information be deleted
* When requesting that we delete your Personal Information, please include
all relevant email addresses as well as the names of any Korn Ferry or Korn
Ferry-related Sites, products, or Services you may have accessed in your
communication to privacy@kornferry.com.
* Korn Ferry will make reasonable attempts to delete Personal Information
upon your request.
* Please note that to maintain consistency in our Services and operations, we
retain backup systems. When you ask that your information be removed from
Korn Ferry’s databases, we may not be able to delete residual copies from
our systems or from our backup systems, but they will continue to be
protected as required under this Policy.
If you would like to opt-out of receiving marketing communications from us,
please contact us at privacy@kornferry.com.
* If you request to opt-out of receiving marketing communications from us
through an email request, please include “Remove User” in the subject line of
the email, and include your full name, User ID, and telephone number in the
body of the email message.
* You may also forward a copy of the email or marketing communications from
which you want to opt-out.
* You may unsubscribe from Texts at any time by replying “Stop” or by
contacting us as set out below.
* Please note that if you opt out of receiving marketing-related communications
from us, we may still send you important administrative messages from which
you cannot opt out.
We will respond to your request(s) consistent with applicable law. We may
decline to process requests that in our reasonable opinion may jeopardize the
privacy and safety of others or put our intellectual property at risk.
* Please note that when we perform Services at the specific request of our
client, your request may need to be directed to that client. We may only be
able to provide you with a redacted summary of our final assessment report
because these reports contain confidential client personal information that
we are not allowed to disclose.
* For your protection, we may only implement requests with respect to the
Personal Information associated with the email address that you use to send
us your request, and we may need to verify your identity before implementing
your request. We will comply with your request as soon as reasonably
practical and may need to contact you to be sure that we understand your
request.
* We also may need to retain certain Personal Information about you such as
your email address to honor opt-out or similar requests.
* Specific additional rights may apply if required by applicable law. For
example, please view our additional disclosures directed to residents of the
Mexico, California, and the People’s Republic of China (Excluding for the
purposes of this statement Hong Kong, Macau, and Taiwan) (“PRC”) in this
Policy.
When the processing of your personal information is subject to privacy laws of
the European Economic Area (EEA), you may also lodge a complaint or report an
alleged infringement of applicable data protection law with a data protection
authority for your country or region where you have your habitual residence or
place of work, or where an alleged infringement of applicable data protection
law has occurred. A list of data protection authorities in the European
Economic Area (EEA) is available at
https://ec.europa.eu/newsroom/article29/items/612080. If the processing of your
personal information is subject to the privacy laws of the United Kingdom (UK),
you may lodge a complaint with the UK Information Commissioner’s Office (ICO).
If you are not certain whether the processing of your personal information is
subject to EEA or UK privacy laws, please contact us in accordance with the
“Contact Us” section below.
JURISDICTION AND CROSS-BORDER TRANSFER
Your Personal Information may be stored and processed where we have facilities
(see https://cdn.kornferry.com/privacy/subsidiariesalliances.pdf) or where we
engage service providers (see
https://cdn.kornferry.com/privacy/subprocessor.pdf), and by using the Services
you understand that your Personal Information will be transferred to countries
outside of your country of residence, including the United States, which may
have data protection rules that are different from those of your country. We can
provide a list of destination countries upon written request.
Where our Services will involve transferring your Personal Information outside
the UK and/or EEA, we ensure a similar degree of protection is afforded to it by
ensuring at least one of the following safeguards is implemented:
* Adequacy Decisions: Some of the non-EEA countries are recognized under the UK
GDPR and by the European Commission as providing an adequate level of data
protection according to EEA standards (the full list of these countries is
available here https://ec.europa.eu/info/law/law-topic/data-protection/data-
transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en).
* Standard Contractual Clauses: For transfers from the UK and/or EEA to third
countries, which are not considered adequate under the UK GDPR and/or by the
European Commission, we have put in place controller-to-controller and
controller-to-processor standard contractual clauses, adopted under the UK
GDPR and/or by the European Commission, to protect your Personal Information.
You may obtain a copy of these measures and a list of third countries by
contacting the Privacy Office at privacy@kornferry.com or viewing the
relevant standard contractual clauses with our clients at
https://www.kornferry.com/privacy/security/scc. “UK GDPR” has the meaning
given to it in section 3(10) (as supplemented by section 205(4)) of the UK
Data Protection Act 2018.
SECURITY
Korn Ferry seeks to use reasonable organizational, technical, and administrative
measures to protect Personal Information within our organization. Unfortunately,
no data transmission or storage system can be guaranteed to be 100% secure.
* If you have reason to believe that your interaction with us is no longer
secure (for example, if you feel that the security of any account you might
have with us has been compromised or your user credentials are no longer
secure), please immediately notify us of the problem by contacting us as
described in the “Contacting Us” section below.
RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the
purposes outlined in this Policy unless a longer retention period is required or
permitted by law, for example, for the purposes of satisfying any legal,
regulatory, tax, accounting or reporting requirements.
* The criteria used to determine our retention periods include:
* The length of time we have an ongoing relationship with you or our client
and provide the Services to you (for example, for as long as you have an
account with us or keep using the Services),
* A period beyond the time of the ongoing relationship if we have a
legitimate internal operations need, such as a need to retain the
information for analysis, record-keeping, and compliance with data
retention schedules,
* If there is a legal obligation to which we are subject (for example,
certain laws require us to keep records of your transactions for a certain
period before we can delete them), or
* If retention is advisable considering our legal position (such as regarding
applicable statutes of limitations, litigation or regulatory
investigations).
Where a legal obligation arises or retention is advisable in light of our legal
position, in some circumstances, we will retain certain Personal Information,
even after your account has been deleted and/or we no longer provide the
Services to you, for example:
* To cooperate with law enforcement or public, regulatory and government
authorities: If we receive a preservation order or search warrant related to
your Services account, we will preserve Personal Information subject to such
order or warrant after you delete your Services account.
* To comply with legal provisions on tax and accounting: We may retain your
Personal Information, such as Billing Information, Relationship History,
Transaction Information, Customer Invoices as permitted by applicable laws
and Korn Ferry policies after you delete your Services account, as required
by tax law and to comply with bookkeeping requirements.
* To pursue or defend a legal action: We may retain relevant Personal
Information in the event of a legal claim or complaint, including regulatory
investigations or legal proceedings about a claim related to your Personal
Information, or if we reasonably believe there is a prospect of litigation
(whether in respect of our relationship with you or otherwise) as permitted
by applicable laws and Korn Ferry policies after the dispute has been settled
or decided by a court or tribunal from which there is no further right of
appeal.
* To document security or fraud incidents: We may keep and archive records of
incidents for internal purposes and as documentation of steps taken.
In some circumstances and subject to applicable law, we de-identify, aggregate,
pseudonymize, and/or use other technical and operational controls to anonymize
your Personal Information (so that it can no longer be associated with you) for
research or statistical purposes, in which case we may use this information
indefinitely without further notice to you.
THIRD PARTY SERVICES
This Policy does not address, and we are not responsible for, the privacy,
information, or other practices of any other third parties, including any third
party operating any website or service to which the Services link.
* You may have the opportunity to follow a link from or to other websites
maintained by Korn Ferry affiliates, or other third parties. The inclusion of
a link to a third party site or service from our Services does not imply our
endorsement of the linked site or service by us or by our affiliates. Because
these other websites may not be hosted or controlled by Korn Ferry, this
Policy does not address the privacy practices of those websites. We encourage
you to review the privacy policies of each of those websites.
* Please note that we are not responsible for the information collection, use,
disclosure, or security policies or practices (including the data security
practices) of other organizations, such as LinkedIn, Facebook, Apple, Google,
Microsoft, RIM, or any other app developer, app provider, social media
platform provider, operating system provider, wireless service provider or
device manufacturer, including any Personal Information you disclose to other
organizations through or in connection with the Apps or our Social Media
Pages.
SENSITIVE INFORMATION
Unless we request it, we ask that you not send us, and you not disclose, any
sensitive Personal Information (e.g., social security numbers, information
related to racial or ethnic origin, political opinions, religion or other
beliefs, health, biometrics or genetic characteristics, criminal background, or
trade union membership) through the Services or otherwise to us.
UPDATES TO THIS POLICY
Korn Ferry reviews its privacy practices regularly, and those practices are
subject to change. You can determine when this Policy was last revised by
checking the “Last Updated” legend at the bottom of the Policy. Any changes to
the Policy will become effective upon posting of the revised Policy on the
Internet.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of sixteen (16), and
we do not knowingly collect Personal Information from individuals under 16. We
request that these individuals do not provide their Personal Information through
the Services.
SUMMARIES OF POLICY
This Policy is the sole authorized statement of Korn Ferry’s practices with
respect to the collection of Personal Information through the Services and the
usage of Personal Information. Any summaries of this Policy generated by third
party software or otherwise (for example, in connection with the “Platform for
Privacy Preferences” or “P3P”) have no legal effect, are in no way binding upon
Korn Ferry, cannot be relied upon in substitute for this Policy, and neither
supersede nor modify this Policy.
CONTACTING US
Korn Ferry (including its subsidiaries as listed here:
https://cdn.kornferry.com/privacy/ControllerEntities.pdf), located at 1900
Avenue of the Stars, Suite 1500, Los Angeles, CA 90067, is the company
responsible for collection, use, and disclosure of your Personal Information
under this Policy.
To submit questions regarding this Policy or to contact our Data Protection
Officer (DPO), use the following contact information: via email to Korn Ferry at
privacy@kornferry.com or, if by postal mail to Korn Ferry, 1900 Avenue of the
Stars, Suite 1500, Los Angeles, CA 90067, Attn: Privacy Office.
Because email communications are not always secure, please do not include credit
card or other sensitive information in your emails to us.
For any inquiries regarding our compliance with EEA privacy laws and the content
of this Privacy Policy, Please contact us at PrivacyEEA@kornferry.com.
ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
Pursuant to the California Consumer Privacy Act of 2018, as amended by the
California Privacy Rights Act (collectively the “CCPA”), Korn Ferry is providing
the following additional details regarding the categories of Personal
Information that we collect, use and disclose about California residents and
California residents’ rights. This section supplements the above disclosures in
this Policy.
NOTICE AT COLLECTION
The following chart details which categories of Personal Information about
California residents we collect, as well as which categories of Personal
Information we have collected and disclosed for our operational business
purposes in the preceding 12 months. The chart also details the categories of
Personal Information that we “sell” (the term “sale” is broadly defined under
the CCPA to include an exchange of Personal Information for valuable
consideration of any kind, not simply for monetary compensation), including
within the preceding 12 months.
Categories of Personal Information
Disclosed to Which Categories of Third Parties for Operational Business Purposes
Sold to Which Categories of Third Parties
Identifiers, such as name, contact information, IP address, and other online
identifiers
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
Clients (in exceptional cases, e.g., market research, recruitment strategy, or
succession planning, Korn Ferry may sell name and contact information to our
clients)
Personal information, as defined in the California customer records law, such as
name, contact information, medical information, insurance information, education
information, employment information, and government-issued ID numbers
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
Clients (in exceptional cases, e.g., market research, recruitment strategy, or
succession planning, Korn Ferry may sell name, contact information, and
employment information to our clients)
Protected Class Information, such as age, sex, disability status, primary
language, race, citizenship, and marital status, to the extent required or
permitted by applicable law
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants; required government agencies
Clients (in exceptional cases, e.g., market research, recruitment strategy, or
succession planning, Korn Ferry may sell age, sex, primary language, and
citizenship to our clients)
Commercial information, such as transaction information and purchase history
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
None
Internet or network activity information, such as browsing history and
interactions with our website
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
None
Geolocation data, such as device location and approximate location derived from
IP address
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
None
Audio, electronic, visual and similar information, such as photographs or audio
and video recordings created in connection with our business activities
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
None
Professional or employment-related information, such as work history and prior
employer, information relating to references, details of qualifications, skills
and experience, human resources data, and data necessary for benefits and
related administration services
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
Clients (in exceptional cases, e.g., market research, recruitment strategy, or
succession planning, Korn Ferry may sell professional and employment-related
information to our clients)
Inferences drawn from any of the Personal Information listed above to create a
profile about, for example, an individual’s preferences or abilities
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
None
Sensitive Personal Information
* Personal Information that reveals an individual’s Social Security, driver’s
license, state identification card, or passport number; account log-in in
combination with any required security or access code, password, or
credentials allowing access to an account; precise geolocation; racial or
ethnic origin, religious or philosophical beliefs, citizenship, or union
membership; the contents of mail, email, and Texts unless we are the intended
recipient of the communication;
* Personal Information collected and analyzed concerning an individual’s
health;
* Personal Information collected and analyzed concerning an individual’s sex
life or sexual orientation
Our affiliated entities; trusted third-party service providers; strategic
alliance partners and independent consultants
None
For information on the sources of these categories of Personal Information,
please refer to the “How we Collect Personal Information” section in this
Policy, above. For information on retention periods for Personal Information and
Sensitive Personal Information, please refer to the “Retention Period” section
in this Policy, above.
For details on how we use your Personal Information, please refer to the chart
under the “Processing of Personal Information” section at the start of this
Policy. In addition, we collect, process, and disclose Sensitive Personal
Information for purposes of: providing goods or services as requested; ensuring
safety, security, and integrity; countering wrongful or unlawful actions; short
term transient use such as displaying first party, non-personalized advertising;
performing services for our business, including maintaining and servicing
accounts, providing customer service, processing or fulfilling orders and
transactions, verifying customer information, processing payments, providing
financing, providing analytic services, providing storage, or providing similar
services on behalf of our business; activities relating to quality and safety
control or product improvement; and other collection and processing that is not
for the purpose of inferring characteristics about an individual. We do not use
Sensitive Personal Information beyond these purposes.
You have the right to opt out of the “sale” of your Personal Information. For
more information on this right and to exercise your right to opt-out of sale,
please go to Korn Ferry’s California: Do Not Sell My Personal Information page
located here: https://www.kornferry.com/ccpa.
We do not “share” Personal Information, including Sensitive Personal
Information, for purposes of cross-context behavioral advertising, as defined
under the CCPA, and we have not engaged in “sharing” in the 12 months preceding
the date this Policy was updated. Without limiting the foregoing, we do not
knowingly “sell” or “share” Personal Information, including Sensitive Personal
Information, of minors under 16 years of age.
If you are a California resident, you may request that we:
* Disclose to you the following information:
* The categories of Personal Information we collected about you and the
categories of sources from which we collected such Personal Information;
* The specific pieces of Personal Information we collected about you;
* The categories of Personal Information about you that we sold and the
categories of third parties to whom we sold such Personal Information;
* The business or commercial purpose for collecting or selling Personal
Information about you; and
* The categories of Personal Information about you that we otherwise
disclosed, and the categories of third parties with whom we disclosed or to
whom we disclosed such Personal Information (if applicable).
* Delete Personal Information we collected from you.
* Access Personal Information about yourself.
* Correct inaccurate Personal Information about yourself.
* Opt-out of the future sale of your Personal Information. For more
information on this right and to exercise your right to opt-out of sale,
please go to Korn Ferry’s California: Do Not Sell My Personal Information
page located here: https://www.kornferry.com/ccpa.
To make a request for disclosures, deletion, access or correction, as described
above, or to opt-out of the future sale of your Personal Information, please
submit this form (https://cdn.kornferry.com/privacy/DSR.pdf) to
Privacy@KornFerry.com or call us at our toll-free number at 1-888-508-CCPA
(1-888-508-2272).
We will verify and respond to your request consistent with applicable law,
taking into account the type and sensitivity of the Personal Information subject
to the request. In most cases, Korn Ferry will verify your identity by
confirming that: (1) you control the email address associated with your Personal
Information; and (2) your description of your interactions with Korn Ferry
matches our records. If necessary, we may require additional information to
verify your request.
If an agent would like to make a request on your behalf as permitted under
applicable law, the agent may use the submission methods noted above. As part
of our verification process, we may request that the agent provide, as
applicable, proof concerning his or her status as an authorized agent. In
addition, we may require that you verify your identity as described above or
confirm that you provided the agent permission to submit the request.
You have the right to be free from unlawful discrimination for exercising your
rights under the CCPA.
ADDITIONAL INFORMATION REGARDING MEXICO
Korn Ferry México, Sociedad Civil (“Korn Ferry Mexico”), located at Prado Sur
274, Floor 3, Col. Lomas de Chapultepec, Zip Code. 11000, Miguel Hidalgo, Mexico
City, Mexico, is responsible for the processing of Personal Information that is
subject to the Federal Law on Protection of Personal Data Held by Private
Parties and its Regulations (collectively, the “Law”). This Mexico addendum
supplements this Policy, except that the information in this section replaces
the information in the “Choices and Access” section of the Policy. Questions
regarding this addendum should be directed to the Korn Ferry Mexico Privacy
Office avisoprivacidad@kornferry.com or, if by postal mail, at the Mexico City
address above.
Korn Ferry Mexico uses your Personal Information for the purposes outlined above
in the “How We Use The Personal Information We Collect” section. All these
purposes, except for marketing, are necessary for maintaining your relationship
with Korn Ferry Mexico. If you would like to opt-out of receiving marketing
communications from us, please email avisoprivacidad@kornferry.com to have your
contact information removed from our marketing databases.
Korn Ferry Mexico transfers Personal Information to third parties inside and
outside Mexico, as described in the “Who has Access to your Personal
Information” section of the Policy. Such transfers do not require your consent,
with the exception of a transfer of Personal Information in the case of a
merger, consolidation, or sale of assets of Korn Ferry Mexico or of an
affiliate. Korn Ferry will transfer your Personal Information in the event of a
merger, consolidation, or sale of assets. Your use of the Services means you
accept this transfer. If you disagree, please email
avisoprivacidad@kornferry.com and inform us of your preference.
ARCO Rights: You may exercise your ARCO Rights by contacting the Korn Ferry
Mexico Privacy Office by email at avisoprivacidad@kornferry.com or by telephone
at 5096 0000. Your ARCO Rights are:
* Right of Access: You have the right to request to know what Personal
Information Korn Ferry Mexico holds about you and the purposes for which it
is processed.
* Right of Rectification: You have the right to request the correction of your
Personal Information if it is outdated, inaccurate, incorrect, or
incomplete.
* Right of Cancellation: You have the right to request the removal of your
Personal Information from Korn Ferry’s systems if you believe that it is not
being used under the principles, duties and obligations set forth in the Law.
If your cancellation request is granted, your ability to use the Services may
be limited. Please note that to maintain consistency in our Services and
operations, we retain backup systems. When you ask that your information be
removed from Korn Ferry’s databases, we may not be able to delete residual
copies from our systems or from our backup systems, but they will continue to
be protected as required under this notice. We may also need to retain
certain Personal Information about you such as your e-mail address to honor
opt-out or similar requests.
* Right of Objection: You have the right to object to Korn Ferry’s use of your
Personal Information for specific purposes. If your objection request is
granted, your ability to use the Services may be limited.
To exercise your ARCO rights, you may:
* send your request via email to avisoprivacidad@kornferry.com with the subject
“Exercise of ARCO Rights”; or
* submit a printed request, with your handwritten signature, at the address
indicated in this section.
Please specify what right(s) you would like to exercise and include sufficient
detail to validate your identity and locate your information in our systems. To
that end, please provide in your request:
* your name and a photocopy of your official ID;
* the email address you used to register for Korn Ferry Services;
* your user ID for Korn Ferry Services and products, if applicable;
* your interactions with Korn Ferry, including what Korn Ferry Services you
used, and whether you took an assessment or survey, as well as a link to the
assessment or surveys, if applicable;
* the names of Korn Ferry consultants or other personnel with whom you worked
or corresponded; and
* a clear description of the Personal Information to which your request
pertains.
If we require additional information to validate your identity or understand
what information you would like to access, rectify, cancel, or object to, Korn
Ferry Mexico may ask you to provide it within 5 days after receiving your
request. You will have 10 days to respond to our request, starting from the day
following the day you receive it. If you do not respond within that period, your
request will be deemed not received. We will respond by email within 20 days of
receiving your request or the additional information, as applicable. If
applicable, we will fulfill your request within 15 days after our response.
Right to Revoke Consent to Processing: You may also revoke your consent where
Korn Ferry Mexico’s processing of your Personal Information is based on consent.
To do so, send your request via email providing the same information as for ARCO
Rights requests, to avisoprivacidad@kornferry.com with the subject “Revocation
of Consent,” or submit a printed request, with your handwritten signature, to
the address indicated at the beginning of this section, stating your request
succinctly and clearly. If you revoke consent, your ability to use the Services
may be limited.
We will respond to your request(s) consistent with applicable law. We may
decline to process requests that in our reasonable opinion may jeopardize the
privacy of others or put our intellectual property at risk. Please also note
that when we perform Services at the specific request of a Korn Ferry Mexico
client, your request may need to be directed to that client. For example, we may
only be able to provide you with a non-confidential summary of our final
assessment report because these reports contain confidential client personal
information that we are not allowed to disclose.
ADDITIONAL INFORMATION REGARDING CHINA
If there is any inconsistency between the below and the above Policy, the
following will prevail in respect of the PRC.
Legal Basis for Processing; Consent
Notwithstanding anything contained in the above Policy to the contrary, we
collect and process Personal Information about you in accordance with the legal
bases provided for under the applicable laws. We will obtain your consent (where
applicable, separate consent) to collect, use, share, overseas transfer,
disclose or otherwise process your Personal Information if and to the extent
required by the applicable laws. If we collect and process Personal Information
based on your consent (where applicable, separate consent), you may withdraw
your consent (where applicable, separate consent) at any time by contacting us
at privacy@kornferry.com.
Sensitive Personal Information
We generally do not request sensitive Personal Information about you except in
limited cases (such as when you voluntarily answer our demographic survey
questions). Sensitive Personal Information means Personal Information the
leakage or illegal use of which might lead to the infringement of your personal
dignity or harm to personal or property safety. We may collect and process the
following sensitive Personal Information as defined in the PRC laws:
* racial or ethnic origin, gender identity, religious or other beliefs,
political opinions;
* facial photos, to the extent that the photos could reveal your biometric
features; and/or
* undisclosed criminal records.
The processing of sensitive Personal Information is necessary to achieve the
purposes described in the Policy and will be conducted in a way that would have
the least impact on personal rights and interests.
International Data Transfers
For the purposes described in the above Policy and for the provision of the
Services worldwide, we may, with your separate consent (if required by
applicable laws), transfer your Personal Information to Korn Ferry affiliated
entities (the latest list of which is available at
https://cdn.kornferry.com/privacy/subsidiariesalliances.pdf) and third party
vendors outside of mainland China, who will process your Personal Information
for the purposes and in the manner as described in this Policy. Korn Ferry will
take appropriate measures to ensure that cross-border data transfer and the
processing of your Personal Information complies with the requirements of
applicable laws and that such mechanisms are aimed at ensuring an adequate level
of protection as regards your Personal Information under the applicable laws. If
you wish to exercise your rights with respect to your Personal Information,
please refer to the “Choice and Access” section of this Policy.
TRANSLATED PRIVACY POLICIES
* Chinese Simple Privacy Policy
* French Privacy Policy
* German Privacy Policy
* Japanese Privacy Policy
* Portuguese Brazil Privacy Policy
* Spanish Latin America Privacy Policy
Last Updated: English version updated on November 22, 2023.
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