URL: https://help.usergram.info/
Submission: On August 22 via automatic, source certstream-suspicious — Scanned from IT

Summary

This website contacted 6 IPs in 2 countries across 3 domains to perform 9 HTTP transactions. The main IP is 54.196.166.91, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.usergram.info.
TLS certificate: Issued by R10 on August 20th 2024. Valid for: 3 months.
This is the only time help.usergram.info was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.196.166.91 14618 (AMAZON-AES)
2 18.245.62.209 16509 (AMAZON-02)
2 18.244.20.226 16509 (AMAZON-02)
2 54.168.204.115 16509 (AMAZON-02)
1 108.138.26.24 16509 (AMAZON-02)
9 6
Apex Domain
Subdomains
Transfer
4 cloudfront.net
d3eto7onm69fcz.cloudfront.net
d33v4339jhl8k0.cloudfront.net
255 KB
4 usergram.info
help.usergram.info
code.usergram.info — Cisco Umbrella Rank: 464793
config-code.usergram.info — Cisco Umbrella Rank: 773857
tr.usergram.info — Cisco Umbrella Rank: 792711
23 KB
0 helpscout.net Failed
beacon-v2.helpscout.net Failed
9 3
Domain Requested by
2 d33v4339jhl8k0.cloudfront.net help.usergram.info
2 d3eto7onm69fcz.cloudfront.net help.usergram.info
1 tr.usergram.info help.usergram.info
1 config-code.usergram.info code.usergram.info
1 code.usergram.info help.usergram.info
1 help.usergram.info
0 beacon-v2.helpscout.net Failed help.usergram.info
9 7

This site contains links to these domains. Also see Links.

Domain
webantenna.jp
www.bebit.co.jp
www.helpscout.com
Subject Issuer Validity Valid
help.usergram.info
R10
2024-08-20 -
2024-11-18
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2024-07-30 -
2025-07-03
a year crt.sh
*.usergram.info
Amazon RSA 2048 M02
2024-07-14 -
2025-08-11
a year crt.sh

This page contains 1 frames:

Primary Page: https://help.usergram.info/
Frame ID: 74D8E67081D540E28D3AEFFD5ACD1AF8
Requests: 9 HTTP requests in this frame

Screenshot

Page Title

USERGRAM ヘルプサイト

Page Statistics

9
Requests

89 %
HTTPS

0 %
IPv6

3
Domains

7
Subdomains

6
IPs

2
Countries

278 kB
Transfer

326 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
help.usergram.info/
23 KB
6 KB
Document
General
Full URL
https://help.usergram.info/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.196.166.91 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-196-166-91.compute-1.amazonaws.com
Software
openresty /
Resource Hash
0ad473cdd5b3556fd19a5b9e3f44e23d963b2bcea6d2f2585e4c8f80b341e0e4

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 22 Aug 2024 11:19:51 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1720905461651.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720905461651.css
Requested by
Host: help.usergram.info
URL: https://help.usergram.info/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.62.209 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-62-209.fra60.r.cloudfront.net
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://help.usergram.info/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 22 Aug 2024 10:45:58 GMT
via
1.1 bd96095bb3c15c742ab4d72d1fecba6c.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
2038
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
_th3gEF_2vhEj5tjcds0aJL8OdagjdBd_Y4F5Xhq0yEPkrxUUVTUbg==
helpscout_docs.png
d33v4339jhl8k0.cloudfront.net/docs/assets/57b66110c697917de37ced6f/images/5bfcebd52c7d3a31944e63b1/
6 KB
6 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b66110c697917de37ced6f/images/5bfcebd52c7d3a31944e63b1/helpscout_docs.png
Requested by
Host: help.usergram.info
URL: https://help.usergram.info/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-226.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
dceb507098ecd8b60f8f01203842325809c7a3f160bbca45242bbe902f9ca6eb

Request headers

Referer
https://help.usergram.info/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 22 Aug 2024 11:19:53 GMT
via
1.1 93f1c701362eb59a676baaac7ea81bd8.cloudfront.net (CloudFront)
last-modified
Tue, 27 Nov 2018 07:01:42 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"555d3693c38b781051bc2b1be1ecb72b"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
6241
x-amz-cf-id
JFanaEL1ERM_ZjAsBbsaeTkqdRVdwSKN6Ip7zGmd9Q7xISxe6BuTOQ==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: help.usergram.info
URL: https://help.usergram.info/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.62.209 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-62-209.fra60.r.cloudfront.net
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://help.usergram.info/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 22 Aug 2024 10:45:11 GMT
via
1.1 bd96095bb3c15c742ab4d72d1fecba6c.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
2081
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
MO2PhAKSA0D-aX_BwSMVTuewxDyDHa8kASlETdoVdG64L3jpvwX4bA==
usergram.js
code.usergram.info/js/
50 KB
16 KB
Script
General
Full URL
https://code.usergram.info/js/usergram.js
Requested by
Host: help.usergram.info
URL: https://help.usergram.info/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.168.204.115 Tokyo, Japan, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-168-204-115.ap-northeast-1.compute.amazonaws.com
Software
Ug /
Resource Hash
d9c7daa07005267eb35152ef01ce3f08e29700db629abda4e96b52fcdbad31a6

Request headers

Referer
https://help.usergram.info/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Date
Thu, 22 Aug 2024 11:19:53 GMT
Content-Encoding
gzip
Last-Modified
Thu, 13 Jun 2024 00:00:00 GMT
Server
Ug
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
max-age=7200
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
16383
config.js
config-code.usergram.info/UgfoJg-1/
50 B
458 B
Script
General
Full URL
https://config-code.usergram.info/UgfoJg-1/config.js
Requested by
Host: code.usergram.info
URL: https://code.usergram.info/js/usergram.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.26.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-26-24.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ec7e0aefb6f5b8b3d4a1ce6599e81a0eb8d74722a6053bd2b8c4530ea1ba681f

Request headers

Referer
https://help.usergram.info/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

x-amz-version-id
inhrOEj3CdVPtvgKY5K5slCYymoOaemX
date
Thu, 22 Aug 2024 11:19:56 GMT
via
1.1 6be461c5a9399007c1540eee90371674.cloudfront.net (CloudFront)
last-modified
Mon, 16 Aug 2021 06:47:44 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P7
etag
"5281b4e53409855c8eca9e76279f0879"
vary
Accept-Encoding
x-cache
RefreshHit from cloudfront
content-type
application/javascript
cache-control
max-age=3600
accept-ranges
bytes
content-length
50
x-amz-cf-id
pYcxa0p4De8_29cNuM07Bj0snLlj1-qdtuc0s0aXtWUZh0cbTflhDw==
_usergram.png
tr.usergram.info/
68 B
356 B
Image
General
Full URL
https://tr.usergram.info/_usergram.png?cid=UgfoJg-1&pid=UMB4Sy1ItJWJtbbx&t=pv&dr=&dl=https%3A%2F%2Fhelp.usergram.info%2F&dt=USERGRAM%20%E3%83%98%E3%83%AB%E3%83%97%E3%82%B5%E3%82%A4%E3%83%88&sr=1600x1200&nt=0&ct=1724325595337&tz=-120&wt=1234&v=js-3&_u=8vn08z
Requested by
Host: help.usergram.info
URL: https://help.usergram.info/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.168.204.115 Tokyo, Japan, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-168-204-115.ap-northeast-1.compute.amazonaws.com
Software
Ug /
Resource Hash
bf326ce018ba6b9da2227dfa98e7f87f691946687f806f808b9c9879de9feba8

Request headers

Referer
https://help.usergram.info/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Pragma
no-cache
Date
Thu, 22 Aug 2024 11:19:56 GMT
Last-Modified
Thu, 13 Jun 2024 02:56:24 GMT
Server
Ug
Content-Type
image/png
Cache-control
no-cache, no-store, must-revalidate
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
68
Expires
-1
/
beacon-v2.helpscout.net/
0
0

favicon.ico
d33v4339jhl8k0.cloudfront.net/docs/assets/57b66110c697917de37ced6f/images/5d5278f02c7d3a68825e929b/
17 KB
17 KB
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b66110c697917de37ced6f/images/5d5278f02c7d3a68825e929b/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-226.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
524cf6416951edf13ddb6c168bbac54699946e3604e420223af48c9a9500015c

Request headers

Referer
https://help.usergram.info/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Thu, 22 Aug 2024 11:19:57 GMT
via
1.1 93f1c701362eb59a676baaac7ea81bd8.cloudfront.net (CloudFront)
last-modified
Tue, 13 Aug 2019 08:46:41 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"f0e517a20769cd6f5724452b169b310f"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/x-icon
accept-ranges
bytes
content-length
17542
x-amz-cf-id
6Nvihv1z43S7uzMGKDq-8EmyAjTDnhWU51wetue4ugiVWYADl0QEPw==

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
beacon-v2.helpscout.net
URL
https://beacon-v2.helpscout.net/

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| usergram function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch

2 Cookies

Domain/Path Name / Value
help.usergram.info/ Name: PLAY_SESSION
Value: "a9ff7706b2a647d8af9b9c5ba4574d2410d30a26-siteId=57b66111c697917de37ced70&hs.session.id=1XbTEzn95BWtMnhQxT52V1ioUygXzt0xrXkJwtve5UPXuzsCjKnpMG3d5sEWoKO1&hs.session.exp=1724411991908"
.usergram.info/ Name: _ugpid
Value: UMB4Sy1ItJWJtbbx.2