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secure.helpscout.net Open in urlscan Pro
54.158.68.66  Public Scan

Go To Rescan Add Verdict Report
URL: https://secure.helpscout.net/satisfaction/614857597/record/6616725665/1/
Submission: On April 19 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 4 HTTP transactions. The main IP is 54.158.68.66, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is secure.helpscout.net. The Cisco Umbrella rank of the primary domain is 147547.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on January 18th 2023. Valid for: a year.
This is the only time secure.helpscout.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 54.158.68.66 14618 (AMAZON-AES)
1 13.224.194.106 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 4
Apex Domain
Subdomains		 Transfer
2 helpscout.net
secure.helpscout.net — Cisco Umbrella Rank: 147547
6 KB
1 googleapis.com
ajax.googleapis.com — Cisco Umbrella Rank: 607
33 KB
1 cloudfront.net
dhmmnd775wlnp.cloudfront.net
7 KB
4 3
Domain Requested by
2 secure.helpscout.net secure.helpscout.net
1 ajax.googleapis.com secure.helpscout.net
1 dhmmnd775wlnp.cloudfront.net secure.helpscout.net
4 3

This site contains no links.

Subject Issuer Validity Valid
www.helpscout.com
DigiCert SHA2 Extended Validation Server CA		 2023-01-18 -
2024-01-07		 a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2022-12-08 -
2023-12-07		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2023-04-03 -
2023-06-26		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://secure.helpscout.net/satisfaction/614857597/record/6616725665/1/
Frame ID: 41E825D14C14ACBAB085DA352743D6B6
Requests: 5 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Satisfaction Ratings

Detected technologies

Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

4
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

4
IPs

2
Countries

48 kB
Transfer

118 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

4 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
secure.helpscout.net/satisfaction/614857597/record/6616725665/1/ 		3 KB
5 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/satisfaction/614857597/record/6616725665/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.158.68.66 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-158-68-66.compute-1.amazonaws.com
Software
Apache /
Resource Hash
90c4549da938c219a66fdf7b41a620c84f82fa94a5082c927cc49056574a8696
Security Headers
Name Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io *.hotjar.com https://*.hotjar.io wss://*.hotjar.com https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev https://*.browser-intake-datadoghq.com d3hb14vkzrxvla.cloudfront.net; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://*.hotjar.com beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com https://*.hotjar.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://*.hotjar.com beacon-v2.helpscout.net; worker-src blob:
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-store, no-cache, must-revalidate, no-cache, private
Connection
keep-alive
Content-Encoding
gzip
Content-Language
en-US
Content-Length
1234
Content-Security-Policy
default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io *.hotjar.com https://*.hotjar.io wss://*.hotjar.com https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev https://*.browser-intake-datadoghq.com d3hb14vkzrxvla.cloudfront.net; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://*.hotjar.com beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com https://*.hotjar.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://*.hotjar.com beacon-v2.helpscout.net; worker-src blob:
Content-Type
text/html; charset=UTF-8
Date
Wed, 19 Apr 2023 18:03:49 GMT
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Pragma
no-cache
Server
Apache
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Vary
Accept-Encoding,User-Agent
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
satisfaction.css
dhmmnd775wlnp.cloudfront.net/5f2f65242e/css/ 		18 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://dhmmnd775wlnp.cloudfront.net/5f2f65242e/css/satisfaction.css
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/614857597/record/6616725665/1/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.224.194.106 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-194-106.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9fdda5f1e2a89c5090fe1eb094b9ae45c10b53442f9345976dc47d8058eeafaa

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://secure.helpscout.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67

Response headers

Date
Tue, 18 Apr 2023 19:26:58 GMT
Content-Encoding
gzip
Via
1.1 d7e55181ad8192e74c103c6003cd4d9c.cloudfront.net (CloudFront)
X-Amz-Cf-Pop
FRA2-C1
Age
81412
x-amz-server-side-encryption
AES256
Transfer-Encoding
chunked
X-Cache
Hit from cloudfront
Connection
keep-alive
x-amz-expiration
expiry-date="Sat, 21 Oct 2023 00:00:00 GMT", rule-id="NWRlNDE0NWEtNGI1My00NjYzLThkNDItOWZmMDMyZGMzYWVi"
Last-Modified
Tue, 18 Apr 2023 17:05:47 GMT
Server
AmazonS3
ETag
W/"3a445176fe1cfe499668c8dc1c7c4b3d"
Vary
Accept-Encoding
Content-Type
text/css
X-Amz-Cf-Id
Tt5cSOSsTcNgbrYk5XeQfOccaplyaqb76fHkVYTT6Ep2CbhHXoPWYg==
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.11.1/ 		94 KB
33 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/614857597/record/6616725665/1/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://secure.helpscout.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67

Response headers

date
Tue, 18 Apr 2023 13:30:08 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
102821
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
33434
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="hosted-libraries-pushers"
vary
Accept-Encoding
report-to
{"group":"hosted-libraries-pushers","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/hosted-libraries-pushers"}]}
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 17 Apr 2024 13:30:08 GMT
jquery.maxlength.min.js
secure.helpscout.net/js/lib/ 		1 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/js/lib/jquery.maxlength.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/614857597/record/6616725665/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.158.68.66 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-158-68-66.compute-1.amazonaws.com
Software
Apache /
Resource Hash
5f091b623e3647bf99dca015d1a83af22bced095ded2ea3456b88d523491c309
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://secure.helpscout.net/satisfaction/614857597/record/6616725665/1/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67

Response headers

Date
Wed, 19 Apr 2023 18:03:49 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Connection
keep-alive
Content-Length
657
X-XSS-Protection
1; mode=block
Last-Modified
Wed, 19 Apr 2023 13:47:52 GMT
Server
Apache
Vary
Accept-Encoding,User-Agent
X-Frame-Options
SAMEORIGIN
Content-Type
application/javascript
Content-Language
en-US
Cache-Control
max-age=31536000, public, must-revalidate
Accept-Ranges
bytes
Expires
Sun, 18 Jun 2023 18:03:49 GMT
truncated
/ 		2 KB
2 KB 		Font
General
Check archive.org
Download Go to
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
d892852175dac8c30025e8d423f516ffe8dbfdf1eabb872d07266a04b7be2852

Request headers

Referer
Origin
https://secure.helpscout.net
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36 Edg/92.0.902.67

Response headers

Content-Type
application/x-font-ttf;charset=utf-8

Verdicts & Comments Add Verdict or Comment

5 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless function| $ function| jQuery object| $buttons object| $rating

1 Cookies

Domain/Path Name / Value
secure.helpscout.net/ Name: PHPSESSID
Value: bc1159dd353990795e5c3c152c659e48

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io *.hotjar.com https://*.hotjar.io wss://*.hotjar.com https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev https://*.browser-intake-datadoghq.com d3hb14vkzrxvla.cloudfront.net; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://*.hotjar.com beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com https://*.hotjar.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://*.hotjar.com beacon-v2.helpscout.net; worker-src blob:
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block