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Ticketmaster hack may affect more than 500 million customers A group of hackers
claimed this week to have stolen 1.3 terabytes of Ticketmaster user data,
including names, addresses and credit card information.


BUSINESS


TICKETMASTER HACK MAY AFFECT MORE THAN 500 MILLION CUSTOMERS

June 1, 202412:14 PM ET

Juliana Kim

In this photo illustration, a Ticketmaster website is shown on a computer screen
on Nov. 18, 2022, in Miami. Joe Raedle/Getty Images hide caption

toggle caption
Joe Raedle/Getty Images

Ticketmaster's parent company says it is investigating a possible data breach
after a group of hackers claimed to have stolen the personal information of 560
million Ticketmaster customers.

In a securities filing, Ticketmaster owner Live Nation said it identified
"unauthorized activity within a third-party cloud database environment
containing Company data" on May 20.

A week later, the hacking group ShinyHunters claimed it had obtained 1.3
terabytes of Ticketmaster user data, including names, addresses, phone numbers,
as well as order details and credit card information. The hackers were selling
the data on the dark web for $500,000, according to Hack Read.

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HACKERS ARE TARGETING A SURPRISING GROUP OF PEOPLE: YOUNG PUBLIC SCHOOL STUDENTS

As of Friday, Live Nation said there was no evidence that the data breach had a
"material impact" on its business operations. The company added that it is
working to mitigate risk to its users and has notified law enforcement.

"As appropriate, we are also notifying regulatory authorities and users with
respect to unauthorized access to personal information," Live Nation said.

Ticketmaster did not immediately respond to NPR's request for comment.

According to the Justice Department, ShinyHunters has marketed stolen data from
over 60 companies in the U.S. and globally since early 2020.

"The victims range from tech companies, to an international stock trading
company, to an apparel company, and a nutrition and fitness company," the
department said in January 2023. "Millions of customer records were included in
the stolen data."


ALL THINGS CONSIDERED


‘IT IS TIME TO BREAK UP LIVE NATION-TICKETMASTER’: JUSTICE DEPARTMENT SUES
CONCERT TICKET BEHEMOTH

The cyberattack comes as Ticketmaster faces legal troubles. On May 23, the
Justice Department and 30 state and district attorneys general filed a federal
lawsuit against Live Nation, alleging that it created a monopoly on live event
ticket prices.

The suit has the potential to reshape the live entertainment industry, as well
as the fees and costs associated with live events.

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