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Skip to main content Contact us Support NEED SUPPORT? Chat with Support Drivers & Downloads TECHNICAL SUPPORT CUSTOMER PORTAL Log in to the Technical Support portal to chat with an agent and create, view and update cases KNOWLEDGE BASE Search the Knowledge Base for answers to common questions TECHNICAL SUPPORT US GOV CUSTOMER PORTAL US Government customers can log into the Technical Support US Gov Community to view, create and update cases for ActivID® products PRODUCT SUPPORT LIFE CYCLE End of life status for HID Products SUBMIT A CASE Submit a technical support case online SUPPORT TERMS AND CONDITIONS Read HID Global's support terms and conditions CALL TECHNICAL SUPPORT List of phone numbers for each product line DOCUMENT LIBRARY Download documents such as how to order guides, datasheets and manuals Language * English * Deutsch * Español * 日本語 * Português, Brasil * Français * 简体中文 * 한국어 By clicking “Accept All”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Read more about cookies >> Reject All Accept All Manage Cookies PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES ESSENTIAL Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. PERFORMANCE Performance These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. FUNCTIONAL Functional These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. MARKETING Marketing These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Back Button COOKIE LIST Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Confirm My Choices