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https://www.intuit.com/search

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https://www.intuit.com/search

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ONLINE SECURITY TIPS

Our experts put together these tips to help you keep your information safe as
you live your life online.

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 * Spot fake emails
   
   Fake emails are designed to look like the real thing so that you'll share
   your information with them thinking you’re interacting with a company you're
   familiar with. If you get an email you’re not sure about, ask yourself these
   questions before you do anything.
   
    * Do you know who sent the email?
      
      Even if you know the sender, you should still be careful before clicking
      any links or opening any attachments. If you don't know who sent the
      email, don’t click any links.
      
      If you know the sender, you can call them directly to see if they sent the
      message you’re not sure about.
   
    * Does the link look right?
      
      Mouse over the link to see where the URL goes. Click the link only if it
      takes you to a legitimate website.
   
    * Do you see grammatical errors?
      
      Scam emails often have grammatical errors.
   
    * Does the email include an attachment?
      
      Only open attachments after the sender confirms it's real.
   
    * Does the email ask for personal information?
      
      Never give out your personal information in an email.
   
    * Does the email use your first name?
      
      If you have a relationship with the company, real emails from them will
      probably address you by your first name.

 * Check that emails are really from Intuit
   
   Scammers sometimes pretend to be real companies, including Intuit and send
   customers emails that look similar to ours. Follow these steps to check if an
   email you got from Intuit about your account is real.
   
    1. Sign in to your Intuit Account and go to "Sign In & Security."
    2. Find “Account Activity” and choose “View.” You should see a list of
       events for your account.
    3. If you find an event with an email icon matching the content, date, and
       time of the email you’re not sure about, you’ll know the email is from
       Intuit. You may also see a reference code you can match to the email.
   
   This list includes emails we've sent you about your Intuit Account
   (notifications about signing in from a new device, password updates, etc.).
   It won’t include marketing emails, or emails from companies we work with for
   marketing and customer support.
   
   What we’ll never email you about
   
    * We won’t ask for your sign-in or password information.
    * We won’t ask for your bank or credit card information.
    * We won’t ask you for confidential information about your employees.
    * We won’t send you a software update or download as an attachment. When
      it’s time for an update, we’ll let you know how to update the product
      yourself. Some of our products automatically update.
   
   What we will email you about
   
    * We’ll send you instructions for updating your Intuit offering. We’ll let
      you know how to safely download the update.
    * We’ll ask you to sign in to your Intuit Account if we need you to update
      your account information.
    * We might also ask you to call us.
    * Companies we work with might also email you on our behalf for customer
      service, marketing, or to provide you related products or services.
   
   Check out our security notices for up-to-date information on email scams that
   target Intuit customers. You can search for the subject line of the email you
   received to see if other customers have reported that email to us. Go to
   security notices

 * Watch out for customer support scams
   
   Scammers may pretend to offer tech support for a nonexistent problem with
   your computer. They're really after your money or information. Knowing how to
   tell real customer support from a scam can help you avoid falling for this
   type of fraud.
   
   How customer support scams work
   
   These scams work by convincing you there’s a problem with your computer — a
   problem you need tech support to fix. You might see a pop-up on your computer
   telling you to call a toll-free support number. The pop-ups look real, but
   they’re not. Fraudsters use company logos to gain your trust.
   
   Instead of a pop-up, you might get a phone call from someone who says they
   detected a virus on your computer. Either way, don't talk to them. We don't
   use pop-ups to let you know about problems with your computer. We might call
   you, but not about an issue with your computer.
   
   Usually these scams work by tricking you into paying for fake tech support
   services. You likely don't need these services, and they probably won’t do
   what they say anyway. Sometimes these scams work by convincing you to allow a
   scammer remote access to your computer. That way, they gain access to
   sensitive information you have on your computer. They might even threaten to
   delete or hold your data for ransom if you don't pay them.
   
   Tips on avoiding customer support scams
   
    * Ignore phone numbers you see in a pop-up.
    * Find a legitimate contact number on the company’s website.
    * Connect via online chat, if it's available.
    * Hang up if you get a customer support call you aren't expecting, and call
      back using a number you can verify.
    * Give remote access to your computer only if you're sure the support is
      legitimate.
   
   What can you expect from Intuit
   
    * We will never use pop-ups telling you to call us.
    * We might call you about your Intuit Account, but not about fixing your
      computer.

 * Avoid phishing, pharming, vishing, and smishing
   
   Online scams aren't all the same. They might have funny names, but being a
   victim of one of these scams is no joke.
   
   Phishing
   
   Phishing is an internet scam designed to get sensitive information, like your
   Social Security number, driver’s license, or credit card number.
   
   Not all phishing scams work the same way. Sometimes they try to create a
   false sense of urgency to get you to respond. Other times they send you an
   email that seems harmless, and then send you an email asking for your
   information. They might also try to get you to visit a website that asks you
   for your username and password. You should only enter your username and
   password if you’re confident the website is legitimate.
   
   Pharming
   
   Pharming is a computer scam that redirects clicks you make on a website to a
   fraudulent site without you knowing.
   
   This scam only works when a fraudster is able to install code on your
   computer. They usually trick people into installing the code, so you might
   not know it's there. Following basic security tips will make it harder for
   anyone to deliver bad code to your computer.
   
   Be extra careful when you enter financial information on a website. To be
   sure the site is safe, make sure you see an "s" in the "https" part of the
   address. Look for a lock symbol in your browser's address bar. If the site
   looks different than the last time you were there, don't click any links
   until you're sure the site is secure. Pay attention to the domain, too (like
   the "Intuit" in Intuit.com). Don’t trust the website if it doesn’t look
   right.
   
   Vishing
   
   Vishing is a phone scam that works by tricking you into sharing information
   over the phone.
   
   Fraudsters then can use your information to steal your identity, get access
   to your financial accounts, or open new accounts you don’t know about. This
   scam uses social engineering to get information out of you, but there are
   ways you can help protect yourself.
   
   If you get a call, or an email asking you to call them, look up their
   customer service number and call that number. Don’t call the number they give
   you over the phone or in the email if you're not sure it’s legitimate.
   Forward the email you got to the legitimate company’s customer service or
   security email address and ask if it's real.
   
   Smishing
   
   Smishing is a text message scam designed to get information from you.
   
   The text messages have a URL or a phone number. Smishing scams usually try to
   get you to respond right away. The phone number often goes to an automated
   voice system. A lot of smishing messages come from a "5000" number. That's a
   hint that the message might have come over email, not another phone. If you
   get a message you think might be a smishing scam, don't reply.

 * Monitor your credit
   
   Keeping an eye on your credit report is a great way to help ensure your
   information is safe. If you think you might be a victim of identity theft,
   you'll want to contact a credit reporting agency right away.
   
   Credit monitoring services
   
   These services are a great way to help protect yourself from identity theft.
   You can get notifications about your credit report. There are different
   credit monitoring services out there, so you should make sure to choose the
   right one for you. You'll want to know exactly what they're monitoring. Do
   they notify you when someone requests credit information about you? What
   about if your credit report changes or a new account is opened in your name?
   
   Remember, using a credit monitoring service won't necessarily prevent
   identity theft, but it can be helpful. Keeping an eye on your credit can help
   you spot identity theft early. One of the best things you can do to help
   prevent identity theft is to be careful about the information you share.
   
   Freeze your credit report
   
   You can make it harder for fraudsters to steal your identity by freezing your
   credit report. When you freeze your credit, no one can access it until you're
   ready to. You can freeze your credit by sending a written request to the
   credit reporting agencies (Equifax, Experian, and TransUnion). They can help
   you get access to your credit when you need to. There may be fees associated
   with freezing your credit. Check the credit reporting agencies' websites for
   more information.
   
   Credit rating organizations
   
   Equifax
   
   www.equifax.com
   
   Report Fraud:
   
   1-800-525-6285
   
   Order a credit report
   
   1-800-685-1111
   
   P.O. Box 740241
   
   Atlanta, GA 30374-0241
   
   Experian
   
   www.experian.com
   
   Report Fraud:
   
   1-888-397-3742
   
   Order a credit report
   
   1-888-397-3742
   
   P.O. Box 1017
   
   Allen, TX 75013-0949
   
   TransUnion
   
   www.transunion.com
   
   Report Fraud:
   
   1-800-680-7289
   
   Order a Credit Report
   
   1-800-916-8800
   
   Fraud Victim Assistance Department
   
   P.O. Box 6790
   
   Fullerton, CA 92834

 * Recognize false businesses
   
   It's not always easy to know if a company is legitimate, but there are ways
   to know what to look for to avoid fake companies or scam websites.
   
   Know who to trust
   
   One of the best ways to protect yourself from fraud is to know who you’re
   doing business with. Lots of websites look professional and safe, but really
   aren’t. Knowing what to look for can help you tell the difference between
   scams and sites you can trust. The Better Business Bureau also has
   information about online fraud.
   
   What to look out for
   
    * Take your time if you’re thinking about buying something. Pressure to buy
      right away is a bad sign.
    * Getting emails asking for your personal information is suspicious. Only
      share your information when you’re sure it’s safe.
    * If you get a customer support call you're not expecting, make sure the
      caller is who they say they are.
   
   What you can do
   
    * If you're not sure about a company, check with the Better Business Bureau
      to see if it's legitimate.
    * If you're not sure about a website, check their privacy policy. Make sure
      you’re comfortable with what it says.
    * If you aren't sure about an email you got from someone you do business
      with, get their phone number from their website so you know it's
      legitimate and call them directly to see if the email is real.
    * Search their phone number online to see if suspicious search results or
      complaint sites appear.
    * If you’re making a purchase, check return policies before you buy.
    * If you need a password to log in, use a different password for every site.
    * If you share credit card information, look for the "s" in the "https" part
      of the URL. Keep an eye on the URL to be sure you’re still on the right
      website.
   
   Tips from the Better Business Bureau
   
   To help you shop safely online, use these common sense tips:
   
    * Looking professional isn’t enough to guarantee a website is safe.
    * Get to know the company or seller before you buy.
    * Find out where the company is located to avoid offshore scams.
    * Give your bank information, credit card number, or personal information
      only when you’re sure the company is real.
    * Pay with a credit card to be protected under the Fair Credit Billing Act.
    * Start with a small purchase to see how the company handles your order.
    * Use a secure browser that encrypts your information.
   
   Visit the Better Business Bureau online to learn more

 * Use best practices for passwords, usernames, and more
   
   You can make it harder for fraudsters to take advantage of your information
   with some safety basics. From password recommendations to keeping your
   computer updated, learn what you can do to stay safe online.
   
   Password tips
   
   It's important to keep your password secret, but that’s not all you can do to
   help protect yourself. Use these tips to help keep your online accounts as
   secure as possible.
   
    * Use different passwords for all your online accounts, especially the email
      account on your Intuit Account. Reusing the same password makes it easier
      for someone to access your accounts if a site you use is hacked.
    * Avoid using people's names, special dates, or complete words. They’re easy
      to guess and don't make strong passwords.
    * Use syllables or acronyms. One option is to start with the first letters
      of a familiar phrase. For example, "Mary had a little lamb" becomes
      "Mhall," which could be part of a secure password.
    * Mix up uppercase and lowercase letters, numbers, and special characters
      like &^%$.
    * Change your password often, especially for financial and email accounts.
    * Keep your passwords safe, where no one else can find them. Consider using
      a password manager — a program for storing passwords.
   
   Username tips
   
   Your username and password work together to help keep your accounts secure.
   Here are some tips for choosing a good username.
   
    * Pick a simple name you can remember.
    * Create a name you don’t need to keep secret. Your Social Security number
      is too sensitive.
    * Decide if you want to be anonymous. Some sites show your name next to your
      public posts.
    * Keep in mind, you might not be able to change your name later.
   
   Other things to think about
   
   Following basic safety tips can help you keep your information safe.
   
    * Protect your computer with anti-virus software. Set it to update and scan
      your system automatically.
    * Keep your browser up to date. Install updates when they’re available. They
      usually include security updates.
    * Contact your bank and any other financial institutions you use if you’re a
      victim of identity theft. You should also reach out to the credit
      reporting agencies.

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