support.norton.com Open in urlscan Pro
184.30.16.31  Public Scan

Submitted URL: https://email.norton.com/pub/cc?_ri_=X0Gzc2X=AQjkPkSTRQGwskpDGzg5IHY451kgwUXkTYLXFDzbleGPbe1najq7tP0Hy3lzfza3sw7fVXtpKX=D...
Effective URL: https://support.norton.com/sp/en/us/norton-download-install/current/solutions/v73856951?om_em_cid=hho_email_US_TRIG_ACT_NGP...
Submission: On April 11 via api from BE — Scanned from DE

Form analysis 4 forms found in the DOM

/sp/en/us/norton-download-install/current/search-results?om_em_cid=hho_email_US_TRIG_ACT_NGP_ADD_DEVICE_GENERIC

<form class="nav-search-form search-form" action="/sp/en/us/norton-download-install/current/search-results?om_em_cid=hho_email_US_TRIG_ACT_NGP_ADD_DEVICE_GENERIC">
  <div class="nav-search-form-wrapper">
    <input id="search-query" aria-label="Search" maxlength="80" class="nav-search-form-input" type="text" name="q" placeholder="" value="">
    <input name="site" type="hidden" value="nrtn_en_US">
    <input name="client" type="hidden" value="norton">
    <input type="hidden" name="om_em_cid" value="hho_email_US_TRIG_ACT_NGP_ADD_DEVICE_GENERIC">
    <button class="btn btn-search nav-search-form-submit" type="submit" aria-label="search button">
      <span class="navbar-icon-search" aria-hidden="true">
        <img src="/sp/images/icon-search.png" alt="search icon">
      </span>
    </button>
    <button class="nav-search-close" aria-label="Close">×</button>
  </div>
</form>

/sp/en/us/norton-download-install/current/search-results?om_em_cid=hho_email_US_TRIG_ACT_NGP_ADD_DEVICE_GENERIC

<form class="navbar-form navbar-left search search-form" action="/sp/en/us/norton-download-install/current/search-results?om_em_cid=hho_email_US_TRIG_ACT_NGP_ADD_DEVICE_GENERIC">
  <div class="form-group">
    <div class="form-input-group">
      <span class="search-icon">
        <button class="btn btn-search">
          <span class="glyphicon glyphicon-search"></span>
        </button>
      </span>
      <input id="search-query-mobile" maxlength="80" class="form-control search-text" type="text" name="q" placeholder="" value="">
      <input name="site" type="hidden" value="nrtn_en_US">
      <input name="client" type="hidden" value="norton">
    </div>
    <input type="hidden" name="om_em_cid" value="hho_email_US_TRIG_ACT_NGP_ADD_DEVICE_GENERIC">
  </div>
</form>

GET /sp/en/us/norton-download-install/current/search-results

<form id="searchform" method="get" action="/sp/en/us/norton-download-install/current/search-results">
  <div class="input-group"><input id="search-query-uber" aria-label="Search" class="form-control input-lg" maxlength="80" name="q" type="text" placeholder="Search Support:" value=""
      style="font-family: &quot;Source Sans Pro&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 300; font-size: 17px; color: rgb(0, 0, 0); height: 55px;"><span class="input-group-btn"><input class="btn btn-default input-lg"
        type="image" src="/sp/images/icn_search.png" border="0" alt="Submit"
        style="height: 55px; padding: 10px; font-family: &quot;Source Sans Pro&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 300; font-size: 17px; color: rgb(0, 0, 0);"><input name="site" type="hidden" value="nrtn_en_US"><input
        name="client" type="hidden" value="norton"><input name="om_em_cid" type="hidden" value="hho_email_us_trig_act_ngp_add_device_generic"></span></div>
</form>

Name: kes-form

<form id="kes-form-bad" name="kes-form">
  <div class="checkboxes">
    <label class="checkbox-inline cbox1"><input type="checkbox" value="negative-not-my-issue"><span>This was not my issue</span></label>
    <label class="checkbox-inline cbox2"><input type="checkbox" value="negative-steps-hard"><span>The steps were hard to follow</span></label>
    <label class="checkbox-inline cbox3"><input type="checkbox" value="negative-solution-didnt-work"><span>The solution did not work</span></label>
    <label class="checkbox-inline cbox4"><input type="checkbox" value="negative-other"><span>Other</span></label>
  </div>
  <p class="checkbox-input"><button type="submit" id="kes-submit-neg" class="button primary"><span>Submit</span></button></p>
</form>

Text Content

 * PRODUCTS & SERVICES
 * INTERNET SECURITY CENTER
 * SUPPORT
 * FREE TRIALS
 * COMMUNITY
 * RENEW
 * ×
   
 * Sign In


Close
Sign In
 * PRODUCTS & SERVICES
 * INTERNET SECURITY CENTER
 * SUPPORT
 * FREE TRIALS
 * COMMUNITY
 * RENEW
 * Change Product
 * Contact Us





CONTACT US


DOWNLOAD & INSTALL


BUY & RENEW


PROTECT WINDOWS AND MAC DEVICES


PROTECT ANDROID AND IOS DEVICES


LIFELOCK BY NORTON


MANAGE MY ACCOUNT

 * Norton Utilities Ultimate (New)
 * Norton Driver Updater
 * Norton AntiTrack
 * Norton AntiVirus Plus
 * Norton 360 for Gamers
 * Norton 360 Standard
 * Norton 360 Deluxe
 * Norton 360 with LifeLock Select
 * Norton 360 with LifeLock Advantage
 * Norton 360 with LifeLock Ultimate
 * Threat Removal
 * Norton Internet Security & AntiVirus for Mac
 * Norton Security Suite for Comcast
 * Norton Secure VPN
 * Norton Core
 * Norton Small Business
 * Norton Small Business Premium
 * Norton Password Manager
 * Norton Safe Email

OFFER FOR EXISTING MEMBERS

Upgrade for Free*

Cybercrime has evolved. Our protection has too.
*For the remainder of your subscription. Terms apply.

GET NORTON 360
×

Quick Help
These are popular solutions
our customers search for.

Download & Install
 * Download Norton service to your device or add a device
 * How to transfer your Norton service to a new device
 * Download Norton service purchased from a retail store
 * Fix Problems Installing Norton service


Buy & Renew
 * Automatic renewal help
 * Turn off automatic renewal
 * Update Payment Details


Help Protect & Fix
 * Manage your Norton Account
 * Fix Problems Opening Norton for Windows
 * Rescue Tools

print


TRANSFER YOUR PROTECTION FROM ONE DEVICE TO ANOTHER DEVICE

Your subscription comes with a limited number of licenses to protect your
various devices. Find out how many devices you can protect with your Norton
subscription.

If you have used up your licenses,

 * You can transfer a license from an unused device to allow installation on
   another device (or)
 * You can purchase a product with more seats from norton.com/products and
   contact Member Support & Services to discuss your options.


REMOVE YOUR EXISTING DEVICE AND TRANSFER YOUR LICENSE TO ANOTHER DEVICE

 1. Sign in to your account.

 2. In the top-right corner of the page, hover over the account icon or photo
    and click My Subscriptions.

 3. On the My Account page, on the My Subscriptions tab, select the product you
    want to manage.

 4. Under the product, click Manage Licenses.

 5. In the pop-up window, choose the device that you no longer use, and then
    under Remove License, click the bin icon.

 6. Click Remove to confirm.

 7. To install Norton on a new device, click Download.

 8. In the Get Started page, click Send Download Link. Follow the on-screen
    instructions to download and install the product on a different device.


TIPS

 * Your product subscription begins when you complete the purchase. For example,
   if you have 100 days of subscription remaining and you uninstall the product
   from your old device and install it on the new device, your product will have
   100 days remaining.
 * Installing on a virtual machine will consume a license seat from your
   subscription.


VIDEO: HOW TO TRANSFER YOUR NORTON PROTECTION



I FOUND THIS INFORMATION HELPFUL.

Yes No


HELP US IMPROVE THIS SOLUTION.



This was not my issue The steps were hard to follow The solution did not work
Other

Submit


THANK YOU FOR HELPING TO IMPROVE THIS EXPERIENCE.


WHAT WOULD YOU LIKE TO DO NOW?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v73856951
Operating System: Android;Mac;Windows;iOS
Last modified: 01/08/2024



ASK THE COMMUNITY

Our community of customers and product experts are ready to answer your
questions.

Join the Conversation


MY NORTON

Sign in to get customized support for the products you own.

Sign In
×

GLOBAL SUPPORT

Choose your language from the list below

AMERICAS

 * Português (do Brasil)
 * English
 * Canada Français
 * Español (LAM)

MIDDLE EAST AFRICA

 * العربية
 * עברית
 * Türkçe
 * English

EUROPE

 * Čeština
 * Dansk
 * Nederlands
 * Suomi
 * Français
 * Deutsch
 * Ελληνικά
 * Magyar
 * Português (Europeu)
 * Italiano
 * Norsk
 * Polski
 * Română
 * Русский
 * Español (EMEA)
 * Svenska
 * Slovenčina
 * English

ASIA PACIFIC

 * 简体中文
 * 繁體中文 (台灣)
 * 繁體中文 (香港)
 * English (Hong Kong S.A.R.)
 * 日本語
 * 한국어
 * English (Asia Pacific)
 * English (Australia)
 * English (New Zealand)
 * English (India)


Copyright © 2024 Gen Digital Inc. All rights reserved. All trademarks, service
marks, and tradenames (collectively, the “Marks”) are trademarks or registered
trademarks of Gen Digital Inc. or its affiliates (“Gen”) or other respective
owners that have granted Gen the right to use such Marks. For a list of Gen
Marks, please see GenDigital.com/trademarks.
 * English
 * Legal
 * Website Terms of Use
 * Privacy
 * Support Policy
 * Careers
 * Cookies
 * System Status
 * 
 * 

© 2024 Gen Digital Inc. All rights reserved.


Feedback