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Effective as of August 20, 2024 | Posted: June 20, 2024



PRIVACY POLICY



(View Previous Version)

When you use Grammarly’s products, you’re trusting us to handle your personal
data with care. We take that trust seriously. This Privacy Policy describes how
we collect, use, and protect your personal data. 

We, Grammarly, Inc., provide this Privacy Policy to explain how we collect, use,
and disclose your personal data when you receive our products directly from us.
If you receive our products because another organization is buying or making
them available to you, such as if you are a member of a Grammarly Business or
Grammarly for Education team account, we process your personal data on behalf of
that organization in accordance with our contract with them and this Privacy
Policy does not apply. 

When we refer to our products in this Privacy Policy, we're referring to
everything we provide directly to you, including our apps, websites, software,
newsletters, and emails. If you reside in California, please also see our
Supplemental California Privacy Disclosures. If you are located in the European
Economic Area (EEA), United Kingdom (UK), or Switzerland, please also see our
Supplemental EEA+ Privacy Statement. 

We may update this Privacy Policy from time to time, in which case we will
provide you with notice of updates or seek your consent to the updates as may be
required by applicable laws.  

Summary

While we hope you read this entire Privacy Policy, here is a brief overview of
some important points:

 * We do not and will not sell your data (read more).
   
 * We offer a free product and hope you’ll purchase one of our paid products.
   That’s how we make money (read more).
   
 * When you sign up for and use our products, we process your account and—if
   applicable—payment information (read more). 
   
 * To provide you with writing suggestions, we process your text. To provide you
   with an optimized product, we also process some additional information, such
   as the type of device you’re using (read more).
   
 * We have stringent security mechanisms in place to protect your data and
   maintain your privacy (read more).
   
 * When you join a Grammarly Business or Grammarly for Education team account,
   your use of our products is governed by your organization’s policies (read
   more). 
   
 * We use a small number of trusted third parties to help provide our products
   (read more). 
   
 * You can exercise your region-specific rights (like GDPR and CCPA rights)
   (read more). 
   





TABLE OF CONTENTS




How Does Grammarly Make Money?

What Types of Personal Data Does Grammarly Collect?

For What Purposes Does Grammarly Use Personal Data?

How Does Grammarly Secure and Store Personal Information?


To Whom Does Grammarly Disclose Personal Data?

Exercising Your Data Rights

Notice to End Users on a Grammarly Business or Grammarly for Education Team
Account

Contact Information




HOW DOES GRAMMARLY MAKE MONEY? 



We offer free and paid products, and we make money from subscriptions of the
paid products. We don’t sell your data.




WHAT TYPES OF PERSONAL DATA DOES GRAMMARLY COLLECT?



We collect the following types of personal data:

 * Account information when you sign up for an account, which includes your
   email address, password, name, and email preferences. If you sign up through
   a third-party service, like Google or Apple, we’ll collect the information
   from them that you authorize.
   
 * Payment information if you are a paying customer, which includes payment
   transaction history and limited payment card information. If you use PayPal,
   the Google Play Store, the Apple App Store, or another payment processor to
   finalize and pay for your order, you will provide your payment information
   directly to those providers, not us.
   
 * Log data and device information, which includes internet protocol (IP)
   address, browser type and version, time zone setting and location, browser
   plug-in types and versions, and operating system and platform.
   
 * Sales and support data, which is the personal data you share with us when you
   interact with our customer support and sales teams. 
   
 * User content, which consists of all the text and documents that you upload,
   enter, or otherwise transmit to us when you use our products. For information
   on how we use, process, protect, and store user content, please see For What
   Purposes Does Grammarly Use Personal Data and How Does Grammarly Secure and
   Store Personal Data?
   
 * Usage data includes information about how you use and interact with our
   products. For example, we collect usage data to provide you with weekly
   activity reports, personalized insights on how to optimize your use of our
   products, and performance optimization in the sites and applications you use
   our products in. For more information on the types of usage data we collect
   and how we process it, please see our Technical Specifications.
   
 * Cookie information and other identifiers to enable our systems to recognize
   your browser or device and provide, protect, and improve our products. For
   more information, see our Cookie Policy.
   
 * Third-party information, such as data about organizations, industries, lists
   of companies that are customers, website visitors, marketing campaigns, and
   other matters related to our business from affiliates and subsidiaries, our
   partners, or others that we use to make our information better or more
   useful. This data may be combined with the other information we collect and
   might include aggregate-level data, such as which IP addresses correspond to
   zip codes or countries. Or it might be more specific: for example, how well
   an online marketing or email campaign performed.
   
 * Names of user contacts in the Grammarly Keyboard (on-device storage only) to
   make appropriate spelling suggestions. The Grammarly Keyboard may request or
   obtain access to your contacts’ names on your device. For instance, Grammarly
   will not try to autocorrect names in your list of contacts. These names will
   be stored solely on your device within the Grammarly Keyboard app and are
   never sent to Grammarly servers.
   
 * Other information you provide directly to us. You may have the option to
   submit additional information as you use our products. For example, you may
   choose to participate in surveys where you can provide feedback on our
   products.
   





FOR WHAT PURPOSES DOES GRAMMARLY USE PERSONAL DATA?



The ways in which we use your personal data depend, in part, on how you use our
products and what preferences you set. 

We use your personal data for the following specific purposes:

 * Providing and tailoring our products to you. We use your personal data to
   operate our products and provide a rich, interactive, and personalized
   experience. For example, we process your user content and usage data to show
   you appropriate writing suggestions, personalize our writing suggestions
   based on the content and context of your writing, and offer tips on
   optimizing your use of our products. As another example, if you set up a
   personal dictionary, we will customize your suggestions to account for your
   personal dictionary. For more details about what you instruct us to do with
   your personal data when you use our products, please see our Technical
   Specifications.
   
 * Providing support to you. We use your personal data to communicate with you
   and resolve any issues that you may encounter with our products. For example,
   if you contact our support team, we may need access to account information in
   order to respond to your request.
   
 * Troubleshooting and debugging our products. We use personal data to resolve
   technical issues that arise with our products. For example, we use log data
   to track outages.
   
 * Building and improving our products. We’re continually developing new methods
   to make our products smarter, faster, more secure, and more helpful. Our
   privacy-preserving uses of personal data are core to continually improving
   Grammarly's product offerings and maintaining a high-quality product
   experience. For example, we refer to usage data to help us decide what new
   features to build. You are in control of whether your text data is used for
   training and improvement of our models, as described in our Technical
   Specifications. For more information about how we build and improve our
   products, please see our Technical Specifications.
   
 * Processing payments. If you are a paying customer, we need payment
   information to enable your transaction.
   
 * Promoting our products. We use personal data to send promotional
   communications. For example, depending on your location and consent settings,
   we may use account information to send you marketing emails about new
   products or offers, from which you can unsubscribe.
   
 * Complying with legal obligations and protecting against harm. We use personal
   data to: (a) comply with applicable laws, regulations, legal processes, and
   governmental requests or (b) protect ourselves or our users from fraud,
   abuse, or other illegal or potentially harmful activities.
   
 * Complying with legal obligations. We use personal data where required by law
   or where we believe it is necessary to protect our or others’ legal rights.
   For example, we may process account information to help you exercise your
   data protection rights.
   
 * Evaluating and entering into business transactions. If we take steps to enter
   into a reorganization, restructuring, merger, acquisition, or whole or
   partial sale or transfer of our business or assets (“Business Transaction”),
   we may also use your personal data to evaluate and give effect to that
   business transaction. 
   





HOW DOES GRAMMARLY SECURE AND STORE PERSONAL INFORMATION?



As described in more detail on our Security page, we use a combination of
technical, physical, and logical safeguards to secure your data. These
safeguards include encryption, secure network configuration, data transfer
restrictions, restricted employee access, and several other measures. 

Grammarly retains personal information for as long as necessary to provide our
products to you, to complete the transactions you have requested, or for other
legitimate purposes such as to comply with our legal obligations or resolve
disputes.

When it comes to user content, by default, we process user content associated
with your account to provide services to you (for example, writing suggestions).
After that, if you did not choose to retain that content, we either delete or
de-identify it. With the Grammarly Editor, we will store documents you create
until you delete them. For more information, please visit
https://www.grammarly.com/trust.

Some of our optional product features will provide personalized writing
suggestions. When we offer those personalized features to you, we will describe
how we use and store your information to provide those features. 




TO WHOM DOES GRAMMARLY DISCLOSE PERSONAL DATA?



We may disclose personal data to the following types of recipients:

 * Trusted service providers. We use service providers like Amazon Web Services
   to provide services that allow us to serve our users. These trusted third
   parties are bound by agreements that require them to follow our data privacy
   and security requirements and only use your data in the way we tell them to. 
   
 * Government agencies, regulators, and other authorized third parties. We may
   disclose your information to governmental agencies, regulators, and other
   third parties if we determine that such disclosure is reasonably necessary to
   (a) comply with any applicable law, regulation, legal process, or appropriate
   governmental request and (b) protect ourselves or our users from fraud,
   abuse, or other illegal or potentially harmful activities.
   
 * Organization IT administrators and representatives. When you join a Grammarly
   Business or Grammarly for Education team account, the administrator of that
   team may access and control your Grammarly account (see Notice to End Users
   on a Grammarly Business or Grammarly for Education Team Account below). If
   you created an account using an email address belonging to your employer or
   organization, we may share your email address with the administrators or
   representatives of that employer or organization to, for example, allow them
   to invite you to a Grammarly Business team or reach out to them about
   purchasing Grammarly Business.
   
 * Other users. If you join a Grammarly Business or Grammarly for Education team
   account or create an account with an email address belonging to your employer
   or organization, we may suggest you as a potential collaborator to other
   users of that organization.
   
 * An acquirer of Grammarly’s business or assets. We may disclose personal data
   to manage or give effect to any Business Transaction that our business
   decides to enter into. We’ll notify you (for example, via a message to the
   email address associated with your account) of any business transaction
   involving your personal data and outline your choices in that event.
   
 * With your consent or otherwise at your direction. If you consent to us
   disclosing your personal data to a particular recipient or otherwise direct
   us to do so, we may do so.
   





EXERCISING YOUR DATA RIGHTS



You may have rights under privacy laws to submit requests to us to access,
correct, update, stop using for certain purposes, delete, or move your personal
data out of Grammarly. If you would like to submit a request to exercise your
rights, please follow these instructions: 

 * Request a personal data report. You can submit an access request for your
   data by using your account settings;
   
 * Correct or update your data. You can update your name, email address, and
   language preferences through your Grammarly account settings. If you
   registered for Grammarly using Google or Facebook, or if you otherwise have
   problems updating this information, please submit a support ticket. 
   
 * Stop us from using your personal data for marketing emails. You can ask us to
   stop using your personal data for marketing emails by clicking “unsubscribe”
   on the emails you receive or via your account settings; 
   
 * Delete your data. You can remove your personal data from Grammarly
   by deleting your account.
   
 * Move your data out of Grammarly. You can download the documents you’ve stored
   in your Grammarly account by following the steps here. You can download your
   billing receipts by following the instructions here and download a copy of
   your document statistics by following the instructions here. 
   


To exercise any other rights you may have under privacy laws, please contact us
using the contact information further below and describe your request. We may
ask for additional information from you to clarify your request and verify that
you are authorized to make this request. We will respond to requests to exercise
privacy rights according to applicable laws. Some laws allow you to appeal how
we responded to your requests. If these laws apply and you exercise your appeal
rights, we will respond to your appeal according to applicable laws.  




NOTICE TO END USERS ON A GRAMMARLY BUSINESS OR GRAMMARLY FOR EDUCATION TEAM
ACCOUNT



If you use a Grammarly product (for example, Grammarly Business or Grammarly for
Education) made available to you through an organization (for example, your
employer), your use of our product is subject to that organization’s policies
(if any), and you should direct any privacy inquiries to your organization’s
administrator. Grammarly is not responsible for your organization’s privacy or
security practices, which may differ from this Privacy Policy. Also, if you are
a Grammarly for Education team member, your parents and school administrator may
have the legal right to access or delete your account.

Please note that administrators of a Grammarly team may be able to:

 * Access information related to your account, such as usage data.
   
 * Control your account, including restricting or terminating your access to it.
   


Please contact your organization for more information.




CONTACT INFORMATION



You can contact us with questions relating to this Privacy Policy or requests to
exercise your privacy rights by submitting a help desk request here,
emailing privacy@grammarly.com, or contacting us via postal mail at Grammarly,
Inc., 548 Market Street, #35410, San Francisco, CA 94104.


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