URL: https://secure.helpscout.net/satisfaction/410366093/record/4182072973/1
Submission: On March 04 via api from DE

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 4 HTTP transactions. The main IP is 52.20.138.243, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is secure.helpscout.net.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on December 8th 2020. Valid for: a year.
This is the only time secure.helpscout.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 52.20.138.243 14618 (AMAZON-AES)
1 13.35.253.7 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 4
Domain Requested by
2 secure.helpscout.net secure.helpscout.net
1 ajax.googleapis.com secure.helpscout.net
1 dhmmnd775wlnp.cloudfront.net secure.helpscout.net
4 3

This site contains no links.

Subject Issuer Validity Valid
www.helpscout.com
DigiCert SHA2 Extended Validation Server CA
2020-12-08 -
2022-01-08
a year crt.sh
*.cloudfront.net
DigiCert Global CA G2
2020-05-26 -
2021-04-21
a year crt.sh
upload.video.google.com
GTS CA 1O1
2021-02-17 -
2021-05-12
3 months crt.sh

This page contains 1 frames:

Primary Page: https://secure.helpscout.net/satisfaction/410366093/record/4182072973/1
Frame ID: C9336A249F7FFA3FB0134505E90A7247
Requests: 5 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

4
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

4
IPs

2
Countries

47 kB
Transfer

116 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

4 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set 1
secure.helpscout.net/satisfaction/410366093/record/4182072973/
2 KB
4 KB
Document
General
Full URL
https://secure.helpscout.net/satisfaction/410366093/record/4182072973/1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.20.138.243 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-20-138-243.compute-1.amazonaws.com
Software
Apache /
Resource Hash
ef3ec50ea81768347ba38781240de5a5f717f550b4fa8ef7d82ce459e2c77532
Security Headers
Name Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.mixpanel.com https://*.ipify.org https://grsm.io https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.nr-data.net *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io *.hotjar.com https://*.hotjar.io wss://*.hotjar.com https://*.sumologic.com https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com hs-gpt-3.herokuapp.com https://heapanalytics.com translate.googleapis.com docsapi.helpscout.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net d3hb14vkzrxvla.cloudfront.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com https://*.hotjar.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com https://*.hotjar.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com https://*.hotjar.com *.nr-data.net js-agent.newrelic.com cdn.mxpnl.com https://snippet.growsumo.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
secure.helpscout.net
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Cache-Control
no-store, no-cache, must-revalidate max-age=0, no-cache
Content-Encoding
gzip
Content-Language
en-US
Content-Security-Policy
default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.mixpanel.com https://*.ipify.org https://grsm.io https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.nr-data.net *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io *.hotjar.com https://*.hotjar.io wss://*.hotjar.com https://*.sumologic.com https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com hs-gpt-3.herokuapp.com https://heapanalytics.com translate.googleapis.com docsapi.helpscout.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net d3hb14vkzrxvla.cloudfront.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com https://*.hotjar.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com https://*.hotjar.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com https://*.hotjar.com *.nr-data.net js-agent.newrelic.com cdn.mxpnl.com https://snippet.growsumo.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net
Content-Type
text/html; charset=UTF-8
Date
Thu, 04 Mar 2021 18:09:44 GMT
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Pragma
no-cache
Server
Apache
Set-Cookie
PHPSESSID=eira1cnljn6vkq41m3it9qrha7; expires=Tue, 09-Mar-2021 18:09:44 GMT; Max-Age=432000; path=/; secure; HttpOnly
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Vary
Accept-Encoding,User-Agent
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-Mod-Pagespeed
Powered By mod_pagespeed
X-XSS-Protection
1; mode=block
transfer-encoding
chunked
Connection
keep-alive
satisfaction.css
dhmmnd775wlnp.cloudfront.net/1df11be196/css/
18 KB
6 KB
Stylesheet
General
Full URL
https://dhmmnd775wlnp.cloudfront.net/1df11be196/css/satisfaction.css
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/410366093/record/4182072973/1
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.35.253.7 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-253-7.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
735905d0fb1c94034599000d6ff244ee3d1495d3aad4e75cf5f80dfe631408d4

Request headers

Referer
https://secure.helpscout.net/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 03 Mar 2021 23:00:38 GMT
Content-Encoding
gzip
x-amz-expiration
expiry-date="Sun, 05 Sep 2021 00:00:00 GMT", rule-id="NWRlNDE0NWEtNGI1My00NjYzLThkNDItOWZmMDMyZGMzYWVi"
Last-Modified
Wed, 03 Mar 2021 21:19:24 GMT
Server
AmazonS3
Age
68948
ETag
W/"2dc65e71e69185e1f1946aef5517e283"
Vary
Accept-Encoding
X-Cache
Hit from cloudfront
Content-Type
text/css
Via
1.1 1b412557b82dda96e078541f9ee8dfb2.cloudfront.net (CloudFront)
Connection
keep-alive
Transfer-Encoding
chunked
X-Amz-Cf-Pop
FRA6-C1
X-Amz-Cf-Id
NnktujFBibIt15cwKwTe-jJIpcP7SzUXk9ujU2HkCsJOuNZJudHQiA==
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.11.1/
94 KB
33 KB
Script
General
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/410366093/record/4182072973/1
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://secure.helpscout.net/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Thu, 25 Feb 2021 19:50:33 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
598751
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
33434
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
server
sffe
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Fri, 25 Feb 2022 19:50:33 GMT
jquery.maxlength.min.js
secure.helpscout.net/js/lib/
1 KB
1 KB
Script
General
Full URL
https://secure.helpscout.net/js/lib/jquery.maxlength.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/410366093/record/4182072973/1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.20.138.243 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-20-138-243.compute-1.amazonaws.com
Software
Apache /
Resource Hash
5f091b623e3647bf99dca015d1a83af22bced095ded2ea3456b88d523491c309
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://secure.helpscout.net/satisfaction/410366093/record/4182072973/1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Thu, 04 Mar 2021 18:09:44 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Connection
keep-alive
Vary
Accept-Encoding,User-Agent
Content-Length
657
X-XSS-Protection
1; mode=block
Last-Modified
Wed, 03 Mar 2021 22:48:05 GMT
Server
Apache
X-Frame-Options
SAMEORIGIN
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Content-Language
en-US
Cache-Control
max-age=31536000, public, must-revalidate
Accept-Ranges
bytes
Content-Type
application/javascript
Expires
Mon, 03 May 2021 18:09:44 GMT
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
d892852175dac8c30025e8d423f516ffe8dbfdf1eabb872d07266a04b7be2852

Request headers

Origin
https://secure.helpscout.net
Referer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated function| $ function| jQuery object| $buttons object| $rating

1 Cookies

Domain/Path Name / Value
secure.helpscout.net/ Name: PHPSESSID
Value: eira1cnljn6vkq41m3it9qrha7

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.mixpanel.com https://*.ipify.org https://grsm.io https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.nr-data.net *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io *.hotjar.com https://*.hotjar.io wss://*.hotjar.com https://*.sumologic.com https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com hs-gpt-3.herokuapp.com https://heapanalytics.com translate.googleapis.com docsapi.helpscout.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net d3hb14vkzrxvla.cloudfront.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com https://*.hotjar.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com https://*.hotjar.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com https://*.hotjar.com *.nr-data.net js-agent.newrelic.com cdn.mxpnl.com https://snippet.growsumo.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block