Submitted URL: https://customercare.hmnow.com/
Effective URL: https://customercare.hmnow.com/hc/en-us
Submission: On February 27 via automatic, source certstream-suspicious

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 15 HTTP transactions. The main IP is 104.16.51.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is customercare.hmnow.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on February 26th 2020. Valid for: 3 months.
This is the only time customercare.hmnow.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 3 104.16.51.111 13335 (CLOUDFLAR...)
9 104.18.70.113 13335 (CLOUDFLAR...)
2 104.18.71.113 13335 (CLOUDFLAR...)
2 104.18.72.113 13335 (CLOUDFLAR...)
1 104.16.55.111 13335 (CLOUDFLAR...)
15 6
Domain Requested by
9 static.zdassets.com customercare.hmnow.com
static.zdassets.com
3 customercare.hmnow.com 2 redirects
2 theme.zdassets.com customercare.hmnow.com
2 p19.zdassets.com customercare.hmnow.com
1 hallmarklabs.zendesk.com customercare.hmnow.com
15 5

This site contains links to these domains. Also see Links.

Domain
www.hmnow.com
www.zendesk.com
Subject Issuer Validity Valid
support.hallmarkecards.com
Let's Encrypt Authority X3
2020-02-26 -
2020-05-26
3 months crt.sh
*.zdassets.com
Sectigo RSA Domain Validation Secure Server CA
2019-06-25 -
2021-05-31
2 years crt.sh
hallmarklabs.zendesk.com
CloudFlare Inc ECC CA-2
2019-08-19 -
2020-08-18
a year crt.sh

This page contains 1 frames:

Primary Page: https://customercare.hmnow.com/hc/en-us
Frame ID: BE4C8635A476185FDFD5072643179839
Requests: 16 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://customercare.hmnow.com/ HTTP 301
    https://customercare.hmnow.com/hc HTTP 301
    https://customercare.hmnow.com/hc/en-us Page URL

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 100%
Detected patterns
  • script /react(?:-with-addons)?[.-]([\d.]*\d)[^\/]*\.js/i
  • script /react.*\.js/i

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Overall confidence: 100%
Detected patterns
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

15
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

696 kB
Transfer

1625 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://customercare.hmnow.com/ HTTP 301
    https://customercare.hmnow.com/hc HTTP 301
    https://customercare.hmnow.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

15 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
customercare.hmnow.com/hc/
Redirect Chain
  • https://customercare.hmnow.com/
  • https://customercare.hmnow.com/hc
  • https://customercare.hmnow.com/hc/en-us
12 KB
4 KB
Document
General
Full URL
https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
caf8bcf3f37069708e0dd086d069907629ec4c935ec249faf4882c47df72c8c9
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
customercare.hmnow.com
:scheme
https
:path
/hc/en-us
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-dest
document
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
__cfduid=d1668d7a5bea5695bec61c4a8a278b2531582765222; _zendesk_shared_session=-RTZQd0hXY2dwSk1EeTh2eUozYktXeS9Ma2lFRzdjWWtyY0FTRUd6SjFmMmxqdE5uZVJjVzdYNGpuUHRnenRxN1Z3eHgxYStwN3NkNUpuOS80MFk0TmpBZ1Q3YUhaRWVGT3MvaG5wWEJyWVVQMy9pUXFUTitFc1dsRE1DQkxwQWQxUXJSY1JSZDFEZmRDeGVlcXlIN2ZnPT0tLTRCaUg5anNGMmc0SHNoRXJOK2k2V0E9PQ%3D%3D--1ff8d234718cb71ee16fe3332b0037d967852024; _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTU5YTI4NWY5MzQ0OTNkYzY4NTY1YWYwODM1Mjg4MTBmBjsAVEkiDGFjY291bnQGOwBGaQMkmhNJIgpyb3V0ZQY7AEZpA2i4HkkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--34247af252b00d9efbe5f8d06dc1a50a33eca9e1; __cfruid=004398b84a26620a6f5fc7db98e7b7e365b3eb03-1582765222
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
document

Response headers

status
200
date
Thu, 27 Feb 2020 01:00:22 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod19
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
etag
W/"8cd48580a1d6249b52280ade132284a1"
cache-control
max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security
max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server
help-center-unicorn-86646b9d98-f7mhn
x-request-id
56b629a29e3cf4a2-IAD
x-runtime
0.179499
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
EXPIRED
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
server
cloudflare
cf-ray
56b638b07d42ce4b-LHR
content-encoding
br

Redirect headers

status
301
date
Thu, 27 Feb 2020 01:00:22 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod19, locale-redirect
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
location
https://customercare.hmnow.com/hc/en-us
cache-control
max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security
max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server
help-center-unicorn-86646b9d98-95hlw
x-request-id
56b6376c2d50fd86-IAD
x-runtime
0.077173
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
56b638afac1ece4b-LHR
application-ebbf4a70487f9466c9be47bf4b6055f6.css
static.zdassets.com/hc/assets/
53 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-ebbf4a70487f9466c9be47bf4b6055f6.css
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8099f06c3097dbe4ed8d47434ec496823e66e1bc774121babbcbb36dcb451ccb
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
style

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
cf-cache-status
HIT
age
574708
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
729522A6976D2AED
x-amz-id-2
o5G73J8q/XPPbIOy50W4V3r7zekXeaxbIuFx4G6B8Fggc327SdA9mvQwFIgXm14xd0Lb+uvTpr4=
last-modified
Thu, 20 Feb 2020 08:43:15 GMT
server
cloudflare
etag
W/"e1b2c6f3945cc55bc26f1a0a67866995"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=604800
x-amz-version-id
wbdnd19JKVIs0p0XqO3RfdAyQ1RcmaVC
cf-ray
56b638b1894cce23-LHR
theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css
static.zdassets.com/hc/assets/
15 KB
7 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
af75ef88a08a11991a5572ea5c9c97e7db1b7049bd0a1b4178d2051082e82c73
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
style

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
cf-cache-status
HIT
age
126025
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
A062BB50F769B08B
x-amz-id-2
mvTMj7MrufB23mhV7RxpwPNvgaNeYfgKf+4M+1TJ3rueSioHcEg+0wtafPpsGSX2u59QOt+xVxc=
last-modified
Tue, 18 Feb 2020 13:13:23 GMT
server
cloudflare
etag
W/"ff0f5c15f20ede77a9bb9d6237361a37"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=604800
x-amz-version-id
BoTcxb9llAefHKiBJxADRI4UyiRHTvI0
cf-ray
56b638b1894ece23-LHR
style.css
p19.zdassets.com/hc/theming_assets/1284644/7711807/
65 KB
11 KB
Stylesheet
General
Full URL
https://p19.zdassets.com/hc/theming_assets/1284644/7711807/style.css?digest=360281718793
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
89f41f62b175c5612b42b53982bea9fb555a15369c7c57a931d3cd58e3a9c7f8
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
style

Response headers

cache-tags
resource:theming_assets#show_css, pod:pod19
date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
cf-cache-status
HIT
age
8693
cf-ray
56b638b189b1e5e8-LHR
status
200
x-zendesk-user-id
protocol
HTTP/1.0
x-request-id
53a245ef9e28ce6f-IAD
x-ua-compatible
IE=edge
x-runtime
0.030513
server
cloudflare
etag
W/"89f41f62b175c5612b42b53982bea9fb"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
strict-transport-security
max-age=0
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-origin-server
help-center-unicorn-84fcfd645b-b4p99
x-robots-tag
none, noarchive
jquery-d5395f0b7ac5027403fc17855c46dbfc.js
static.zdassets.com/hc/assets/
91 KB
31 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0343f37ebbd97d0f147e4adb5fa3b2362f7f48d79db51cbaa613ebcb4dbc9515
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
cf-cache-status
HIT
age
132869
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
A7E91B28AA8138A9
x-amz-id-2
bzfqL4DCxnAN7r7bibWoYczLh2KDTiz1nnpPgSVZuaUDtTI8F3KSU7py53c6WJeF5ESX7ZkK+wo=
last-modified
Thu, 28 Nov 2019 19:07:50 GMT
server
cloudflare
etag
W/"d5395f0b7ac5027403fc17855c46dbfc"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=678
x-amz-version-id
u__P.f9m1zHE7xsnMXW0BD5AjiJANzeY
cf-ray
56b638b1894fce23-LHR
script.js
p19.zdassets.com/hc/theming_assets/1284644/7711807/
4 KB
1 KB
Script
General
Full URL
https://p19.zdassets.com/hc/theming_assets/1284644/7711807/script.js?digest=360281718793
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3eb824b0e3d79dc89031914cea3a90ec645270c044779f38776a4456d3223260
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

cache-tags
resource:theming_assets#show_javascript, pod:pod19
date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
cf-cache-status
HIT
age
8693
cf-ray
56b638b189b2e5e8-LHR
status
200
x-zendesk-user-id
protocol
HTTP/1.0
x-request-id
567e83b93b52ce27-IAD
x-ua-compatible
IE=edge
x-runtime
0.071404
server
cloudflare
etag
W/"3eb824b0e3d79dc89031914cea3a90ec"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
strict-transport-security
max-age=0
content-type
text/javascript; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-origin-server
help-center-unicorn-b67df675d-56nn4
x-robots-tag
none, noarchive
3cf2bf5c5bfd20acab14dfc7c490d62f19c64b3a.png
theme.zdassets.com/theme_assets/1284644/
5 KB
5 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/1284644/3cf2bf5c5bfd20acab14dfc7c490d62f19c64b3a.png
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fb47bc87382b69e937b955392c08188e1f9485525c4d6f7a01aa7b72494eb787
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
via
1.1 32af5a401f7615103a45caa0d855fe97.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
37389
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
status
200
access-control-max-age
86400
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-type
image/png
content-length
4660
last-modified
Tue, 09 Oct 2018 12:15:19 GMT
server
cloudflare
etag
"3262409726da6321148e072d8302bd68"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
HEAD, GET
x-amz-version-id
SfGglR3MVkJCoz5P42_.d8iEoxt7cSWT
access-control-allow-origin
*
cache-control
public, max-age=86400
x-amz-cf-pop
MAN50-C1
accept-ranges
bytes
cf-ray
56b638b18f94bb94-LHR
x-amz-cf-id
6iA-ycgXwYTr1kO7SRZUCpRRb2HqlIiTzEZkI-1KYwBaQuQWkvYHtg==
en-us.d8391ee03d97b316692b.js
static.zdassets.com/hc/assets/
184 KB
32 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/en-us.d8391ee03d97b316692b.js
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
542216fbb240e1db77d0d960f8aec0440bb76018b729587ba2e5c295590d0cd4
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
cf-cache-status
HIT
age
486095
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
CA9B30CBFC4B51B4
x-amz-id-2
Z5nreQwuwWdYBD+jDHRBBzWjHP5DHlzcbRNIfJW3cIK2BdXnH/u4DmbIxdLYNj5RgNgNHNb8SDc=
last-modified
Fri, 21 Feb 2020 09:40:16 GMT
server
cloudflare
etag
W/"d8391ee03d97b316692bdb83f91d0479"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
Q8tWAIfkd6J7yvgJZUHptZ9YpnuYxQwC
cf-ray
56b638b18950ce23-LHR
host.js
hallmarklabs.zendesk.com/auth/v2/
9 KB
3 KB
Script
General
Full URL
https://hallmarklabs.zendesk.com/auth/v2/host.js
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.55.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
age
11112
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
status
200
strict-transport-security
max-age=31536000;
x-xss-protection
1; mode=block
x-request-id
53deb128d8ebe668-LHR
x-runtime
0.068250
server
cloudflare
etag
W/"d61169f8168b2fe0bb7133caeae6e805"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept, Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
max-age=86400, public
x-zendesk-origin-server
classic-app-server-7d97bd869f-whtj6
cf-ray
56b638b21f06f3fb-LHR
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static.zdassets.com/hc/assets/
24 KB
9 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/moment-f6f8513da6ab17eadada59a1a4edb536.js
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cc6fef41f718988375e6774e0772183e68d2fe4ac7fdb46f99e1276ace91b1a4
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
cf-cache-status
HIT
age
128363
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
16E2D7A6A4954EFE
x-amz-id-2
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last-modified
Tue, 04 Feb 2020 12:28:14 GMT
server
cloudflare
etag
W/"f6f8513da6ab17eadada59a1a4edb536"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
Sdm5LUhYft98r.tSM2F1rgpmrYqtcrF7
cf-ray
56b638b1f9f9ce23-LHR
hc_enduser-cea97b6b9a9375878abcc58057fde568.js
static.zdassets.com/hc/assets/
671 KB
189 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-cea97b6b9a9375878abcc58057fde568.js
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
86495bf1f3e093822a663f722e9cad4084c893da9c9e9e5d6ac150591ee16562
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
content-encoding
br
cf-cache-status
HIT
age
130117
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
ED9295FDC417231D
x-amz-id-2
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last-modified
Tue, 25 Feb 2020 12:42:42 GMT
server
cloudflare
etag
W/"6a6d4817afc819baacf0aaaed0fbc245"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
FlJEenn4a2.ZL5js1oVJG6py7mJb7nO6
cf-ray
56b638b21a1cce23-LHR
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theme.zdassets.com/theme_assets/1284644/
343 KB
344 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/1284644/bf2a9af9ea9d2c603c2f7971dd47a7e35a02e5d6.png
Requested by
Host: customercare.hmnow.com
URL: https://customercare.hmnow.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://p19.zdassets.com/hc/theming_assets/1284644/7711807/style.css?digest=360281718793
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
image

Response headers

date
Thu, 27 Feb 2020 01:00:22 GMT
via
1.1 e09ee53f26574d3b79d9e57c14a34ea4.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
37389
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
status
200
access-control-max-age
86400
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
content-type
image/png
content-length
351280
last-modified
Tue, 09 Oct 2018 12:15:20 GMT
server
cloudflare
etag
"e69e084a934f41dbcc8377d3f63b7dde"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Access-Control-Request-Headers,Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
HEAD, GET
x-amz-version-id
BHMhP1A1BMuc4w7WvWZDmuZTYYCx0nS_
access-control-allow-origin
*
cache-control
public, max-age=86400
x-amz-cf-pop
LHR61-C1
accept-ranges
bytes
cf-ray
56b638b22fd6bb94-LHR
x-amz-cf-id
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truncated
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4 KB
4 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Origin
https://customercare.hmnow.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
font/woff
react-83330e387cb7e738a30dddddbeca8654.js
static.zdassets.com/hc/assets/
111 KB
34 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/react-83330e387cb7e738a30dddddbeca8654.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-cea97b6b9a9375878abcc58057fde568.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:23 GMT
content-encoding
br
cf-cache-status
HIT
age
270659
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
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x-amz-id-2
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last-modified
Fri, 31 Jan 2020 13:48:07 GMT
server
cloudflare
etag
W/"8fc5bdc168a36517bb6bd7de371cef56"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
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cf-ray
56b638b4fe81ce23-LHR
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27 KB
9 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/51-44f31ff7e4e6c3a0fa0f0be733da0865.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-cea97b6b9a9375878abcc58057fde568.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:23 GMT
content-encoding
br
cf-cache-status
HIT
age
224223
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
856F33D293A81D6E
x-amz-id-2
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last-modified
Mon, 17 Feb 2020 10:32:27 GMT
server
cloudflare
etag
W/"807ac16a3cc216fcc131584dd6f82b5c"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
KUmnCgXvaNUMrgwl23iQzS3L1Z9vyJIU
cf-ray
56b638b4fe83ce23-LHR
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static.zdassets.com/hc/assets/
7 KB
3 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/52-228e4260ad2bc2afc6225aaa60b92b39.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-cea97b6b9a9375878abcc58057fde568.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://customercare.hmnow.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Thu, 27 Feb 2020 01:00:23 GMT
content-encoding
br
cf-cache-status
HIT
age
224223
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
0AFFDB96B690A858
x-amz-id-2
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last-modified
Mon, 17 Feb 2020 10:32:27 GMT
server
cloudflare
etag
W/"ab42d4f9db5813a8f2745f52f5341c0a"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
Ohf0bCyfXbPAkdYPuzWDLFqSVRabCe3L
cf-ray
56b638b4fe84ce23-LHR

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate function| $ function| jQuery object| I18N object| Zendesk object| HelpCenter function| moment object| webpackJsonp object| regeneratorRuntime number| _rollbarStartTime function| rollbar boolean| _rollbarDidLoad

4 Cookies

Domain/Path Name / Value
.customercare.hmnow.com/ Name: __cfruid
Value: 004398b84a26620a6f5fc7db98e7b7e365b3eb03-1582765222
customercare.hmnow.com/ Name: _zendesk_session
Value: BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTU5YTI4NWY5MzQ0OTNkYzY4NTY1YWYwODM1Mjg4MTBmBjsAVEkiDGFjY291bnQGOwBGaQMkmhNJIgpyb3V0ZQY7AEZpA2i4HkkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--34247af252b00d9efbe5f8d06dc1a50a33eca9e1
customercare.hmnow.com/ Name: _zendesk_shared_session
Value: -RTZQd0hXY2dwSk1EeTh2eUozYktXeS9Ma2lFRzdjWWtyY0FTRUd6SjFmMmxqdE5uZVJjVzdYNGpuUHRnenRxN1Z3eHgxYStwN3NkNUpuOS80MFk0TmpBZ1Q3YUhaRWVGT3MvaG5wWEJyWVVQMy9pUXFUTitFc1dsRE1DQkxwQWQxUXJSY1JSZDFEZmRDeGVlcXlIN2ZnPT0tLTRCaUg5anNGMmc0SHNoRXJOK2k2V0E9PQ%3D%3D--1ff8d234718cb71ee16fe3332b0037d967852024
.customercare.hmnow.com/ Name: __cfduid
Value: d1668d7a5bea5695bec61c4a8a278b2531582765222

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block