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2600:9000:2490:ce00:7:49a5:5fd3:b641
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Submitted URL: https://www.amazon.com/gp/f.html?C=3PMLW8DBUEFYC&K=1ZE70Y5ATRFAO&M=urn:rtn:msg:20240411194246f9c32e407dfb4678a6bc8a8e9e...
Effective URL: https://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=201910090&ref_=pe_386300_442628030_E_304
Submission: On April 12 via manual from US — Scanned from DE
Effective URL: https://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=201910090&ref_=pe_386300_442628030_E_304
Submission: On April 12 via manual from US — Scanned from DE
Form analysis 3 forms found in the DOM
Name: site-search — GET /s/ref=nb_sb_noss
<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
<div class="nav-left">
<div id="nav-search-dropdown-card">
<div class="nav-search-scope nav-sprite">
<div class="nav-search-facade" data-value="search-alias=aps">
<span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
<i class="nav-icon"></i>
</div>
<label id="searchDropdownDescription" for="searchDropdownBox" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</label>
<select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="k+fyIAyB82R9jVEmroQ0OWwSW3A=" data-nav-selected="0"
id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
<option selected="selected" value="search-alias=aps">All Departments</option>
<option value="search-alias=arts-crafts-intl-ship">Arts & Crafts</option>
<option value="search-alias=automotive-intl-ship">Automotive</option>
<option value="search-alias=baby-products-intl-ship">Baby</option>
<option value="search-alias=beauty-intl-ship">Beauty & Personal Care</option>
<option value="search-alias=stripbooks-intl-ship">Books</option>
<option value="search-alias=fashion-boys-intl-ship">Boys' Fashion</option>
<option value="search-alias=computers-intl-ship">Computers</option>
<option value="search-alias=deals-intl-ship">Deals</option>
<option value="search-alias=digital-music">Digital Music</option>
<option value="search-alias=electronics-intl-ship">Electronics</option>
<option value="search-alias=fashion-girls-intl-ship">Girls' Fashion</option>
<option value="search-alias=hpc-intl-ship">Health & Household</option>
<option value="search-alias=kitchen-intl-ship">Home & Kitchen</option>
<option value="search-alias=industrial-intl-ship">Industrial & Scientific</option>
<option value="search-alias=digital-text">Kindle Store</option>
<option value="search-alias=luggage-intl-ship">Luggage</option>
<option value="search-alias=fashion-mens-intl-ship">Men's Fashion</option>
<option value="search-alias=movies-tv-intl-ship">Movies & TV</option>
<option value="search-alias=music-intl-ship">Music, CDs & Vinyl</option>
<option value="search-alias=pets-intl-ship">Pet Supplies</option>
<option value="search-alias=instant-video">Prime Video</option>
<option value="search-alias=software-intl-ship">Software</option>
<option value="search-alias=sporting-intl-ship">Sports & Outdoors</option>
<option value="search-alias=tools-intl-ship">Tools & Home Improvement</option>
<option value="search-alias=toys-and-games-intl-ship">Toys & Games</option>
<option value="search-alias=videogames-intl-ship">Video Games</option>
<option value="search-alias=fashion-womens-intl-ship">Women's Fashion</option>
</select>
</div>
</div>
</div>
<div class="nav-fill">
<div class="nav-search-field ">
<label for="twotabsearchtextbox" style="display: none;">Search Amazon</label>
<input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="Search Amazon" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search Amazon" spellcheck="false">
</div>
<div id="nav-iss-attach"></div>
</div>
<div class="nav-right">
<div class="nav-search-submit nav-sprite">
<span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
<input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
</span>
</div>
</div>
</form>Name: search-help — GET /gp/help/customer/display.html
<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html">
<div class="a-column a-span12">
<div class="a-row">
<div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" name="help_keywords" spellcheck="false" class="a-input-text a-span12"></div>
<style type="text/css">
.csg-search-box-add-results-helpsearch-box #helpsearch::placeholder {
font-style: italic;
}
.csg-search-box-add-results-helpsearch-box #helpsearch {
padding-bottom: 0.4rem;
}
</style>
</div>
<div class="a-row">
<div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
</div>
</div>
</div>
<input type="hidden" name="search" value="true">
<input type="hidden" name="nodeId" value="GBPEXEXYULHB5WCH">
<input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
<input type="hidden" name="sprefix" id="searchAutocomplete">
<input type="hidden" name="locale" value="en_US">
<input type="hidden" name="ref_" value="hp_articles_search_rd">
</form>Name: ue_backdetect — get
<form name="ue_backdetect" action="get"><input type="hidden" name="ue_back" value="2"></form>Text Content
Skip to main content .us Deliver to Germany All Select the department you want to search in All Departments Arts & Crafts Automotive Baby Beauty & Personal Care Books Boys' Fashion Computers Deals Digital Music Electronics Girls' Fashion Health & Household Home & Kitchen Industrial & Scientific Kindle Store Luggage Men's Fashion Movies & TV Music, CDs & Vinyl Pet Supplies Prime Video Software Sports & Outdoors Tools & Home Improvement Toys & Games Video Games Women's Fashion Search Amazon EN Hello, sign in Account & Lists Returns & Orders 0 Cart Sign in New customer? Start here. Your Lists Create a List Find a List or Registry Your Account Account Orders Recommendations Browsing History Watchlist Video Purchases & Rentals Kindle Unlimited Content & Devices Subscribe & Save Items Memberships & Subscriptions Music Library All INTERNATIONAL SHOPPING TRANSITION ALERT We're showing you items that ship to Germany. To see items that ship to a different country, change your delivery address. Dismiss Change Address Today's Deals Customer Service Registry Gift Cards Sell Disability Customer Support Help & Customer Service Find more solutions Shipping and Delivery › Where's My Stuff? › CARRIER CONTACT INFORMATION We work with the following carriers to deliver items. If you have an issue with your delivery, you can contact the carriers directly. FIND YOUR CARRIER 1. Visit Your Orders. 2. Select Track Package. 3. Find your carrier name and tracking ID. WHEN TO CONTACT A CARRIER * If you cannot find a package that shows as delivered in Your Orders. * If your package will be delivered by another carrier than Amazon and you need to provide delivery instructions. Only Amazon can view the delivery instructions in Your Orders. TRACKING YOUR PACKAGE ON THE CARRIER’S WEBSITE Some national carriers use regional carriers to deliver your package. When this happens, your tracking information might not be accurate on the national carrier website. US COMMON CARRIERS Amazon Visit Deliveries Shipped with Amazon DHL Express Phone: 1-800-225-5345 FedEx Phone: 1-800-463-3339 UPS Phone: 1-800-742-5877 US Postal Service Phone: 1-800-222-1811 OTHER US CARRIERS Aramex Phone: 1-718-553-8740 Fidelitone Phone: 1-844-524-6320 Innovel Solutions Phone: 1-888-460-5404 i-parcel Phone: 1-800-782-7892 Landmark Global Phone: 1-888-205-2251 (Toll free) LaserShip Phone: 1-804-414-2590 Lonestar Overnight Phone: 1-800-800-8984 NSD Phone: 1-833-744-7673 OnTrac Phone: 1-800-334-5000 Parcel Pool Phone: 1-877-727-2354 Pitney Bowes Phone: N/A TForce Final Mile (formerly Dynamex) Phone: 1-855-396-2639 (from Canada) 1-800-387-7787 US SPECIALTY CARRIERS (EXTRA-LARGE OR HEAVY ITEMS) CEVA Logistics Phone: 1-844-215-0640 Pilot Phone: 1-877-549-0160 XPO Logistics Phone: 1-833-502-9774 INTERNATIONAL CARRIERS Aramex Australia Phone: Visit the Aramex Australia Courier Locator to find the local number Asendia Phone: N/A Australia Post Phone: (within Australia) 13-POST-13-7678 (outside of Australia) +61-3-8847-9045 Chilexpress Phone: Op1: centrodeayuda.chilexpress.cl Op2: Whatsapp +569 5783 2060 Op3: Call Center 600 2000 102 CJ Logistics Phone: +82-70-4992-7340 - (Mon~Fri 09:00~18:00, KST) Deprisa Phone: (from Bogotá) 4051405 (rest of country) 01 8000 519393 ECMS EXPRESS Phone: 1-855-266-9299 Gaash Phone: +972-072-260-8001 Hanjin Phone: +82-1588-1612 Israel Post (ILP) Phone: +972-076-887-1216 Kerry eCommerce Phone: (from Hong Kong) (+852) 3513 0786 Menlo Worldwide/UPS Supply Chain Solutions Phone: 1-800-443-6379 Naqel Phone: +966920020505 (in SA) / 1- 800-246-4444 Ninja Van Phone: (+65) 6602 8271 Pasar Express Phone: (from Bogotá) 571 2916500 (from Medellin) 574 6042828 (From Cali) 572 4897575 (rest of country) 01 8000 111 752 Royal Mail Phone: +44 (0) 3457 740 740 Servientrega Phone: + 571 7700200 SF Express Phone: (from Hong Kong) (+852) 2730 0273 (from Taiwan) (+886) 2 2192 6063 Sky Postal Phone: (from Urbano Peru): 511 4801320 Was this information helpful? 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While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. ‹ All Help Topics WHERE'S MY STUFF? * Track Your Package * Find a Missing Item from Your Package * Find a Missing Package That Shows as Delivered * Carrier Contact Information * Tracking Doesn't Match Carrier's Website * Missing Tracking Information * Undeliverable Packages * Late Deliveries * Sign Up for and Manage Shipment Updates via Text for All Orders * Turn Off Shipment Updates via Text for a Specific Package * Amazon Shipment Updates via Text Updates Terms and Conditions QUICK SOLUTIONS Your Orders Track or cancel orders Your Orders Track or cancel orders Returns & Refunds Exchange or return items Returns & Refunds Exchange or return items Manage Prime Cancel or view benefits Manage Prime Cancel or view benefits Payment Settings Add or edit payment methods Payment Settings Add or edit payment methods Carrier Info Shipping carrier information Carrier Info Shipping carrier information Account Settings Change email or password Account Settings Change email or password Back to top Get to Know Us * Careers * Blog * About Amazon * Investor Relations * Amazon Devices * Amazon Science Make Money with Us * Sell products on Amazon * Sell on Amazon Business * Sell apps on Amazon * Become an Affiliate * Advertise Your Products * Self-Publish with Us * Host an Amazon Hub * ›See More Make Money with Us Amazon Payment Products * Amazon Business Card * Shop with Points * Reload Your Balance * Amazon Currency Converter Let Us Help You * Amazon and COVID-19 * Your Account * Your Orders * Shipping Rates & Policies * Returns & Replacements * Manage Your Content and Devices * Amazon Assistant * Help English $USD - U.S. Dollar United States Amazon Music Stream millions of songs Amazon Ads Reach customers wherever they spend their time 6pm Score deals on fashion brands AbeBooks Books, art & collectibles ACX Audiobook Publishing Made Easy Sell on Amazon Start a Selling Account Amazon Business Everything For Your Business AmazonGlobal Ship Orders Internationally Home Services Experienced Pros Happiness Guarantee Amazon Web Services Scalable Cloud Computing Services Audible Listen to Books & Original Audio Performances Box Office Mojo Find Movie Box Office Data Goodreads Book reviews & recommendations IMDb Movies, TV & Celebrities IMDbPro Get Info Entertainment Professionals Need Kindle Direct Publishing Indie Digital & Print Publishing Made Easy Prime Video Direct Video Distribution Made Easy Shopbop Designer Fashion Brands Woot! 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