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Text Content

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 * Personal
    * Personal
    * Bank accounts Everyday/savings accounts & term deposits
    * Credit cards Low interest rate, rewards frequent flyer & platinum
    * Home loans Investing, refinancing & buying property
    * Personal loans Debt consolidation, buying a new or used car, renovations
      and more
    * Insurance Home, life and car insurance
    * Investing & super Investing, advice, super, retirement & ANZ Share
      Investing
    * Travel & international Travel and foreign exchange
    * Ways to bank Internet & mobile banking, branches, ATMs & more
    * Financial Wellbeing Tools, tips, insights to help you get on top of your
      money
    * Private banking Specialised banking and advice for high net worth
      individuals
    * Intermediary deposits A service for third party advisers offering ANZ
      deposit products
    * ANZ security centre Helps keep your banking details secure
   
   Fancy a holiday with your home loan?
   
   Get 300,000 Qantas Points with a new eligible home loan of $300k or more and
   LVR 80% or less. T&Cs apply.
   
   Tell me more

 * Business
    * See all Business
    * Loans and overdrafts Check out our flexible loans and cash flow options to
      seize your next business opportunity
    * Business credit cards Grow your business potential with one of our
      business credit cards
    * Business accounts Accounts and term deposits to help you manage your cash
      flow and earn interest
    * Merchant and payments From EFTPOS machines to online payments, we have
      solutions to meet all your in-person payment needs
    * Online banking Choose from a range of online banking options depending on
      your business needs
    * International business Grow your business with our tailored international
      trade and foreign exchange solutions
    * Staff and super Staff management and superannuation products to strengthen
      your staff relationships
    * ANZ Business Hub Your one-stop shop for practical tools, content and
      articles that will help you move your business forward, one step at a time
   
   Explore more
    * Business banking offers
    * Industries
    * Help and support

 * Institutional
    * Institutional & Corporate
    * Industries Industry advice and support across a range of key sectors
    * Our expertise Our banking credentials, global reach and areas of expertise
    * Solutions World-class banking solutions tailored to suit your business
      needs
    * ANZ Insights In-depth insights and analysis from our dedicated teams
    * ANZ Digital Services All your banking platforms such as Transactive -
      Global, Transactive Trade, FX Online and more
    * Online security Stay protected from ever-changing cybersecurity threats
    * Global network We operate in 32 markets around the world, including 13
      markets across Asia
    * ANZ Research Global economics, industry research & forecasts
    * Rates, fees, terms, taxes and disclosures Rates, fees, terms, and taxes
      for our products
    * Contact us Contact details for Institutional and Corporate customers
   
   We've redesigned our
   Institutional & Corporate website
   
   To access your digital banking platforms, visit ANZ Digital Services.
   
   Information on Markets, International services and FX, Transaction services
   and Financing can now be found under Solutions.

Find ANZ Support Centre

 * Close mobile menu Privacy
 * Privacy Centre landing page
 * Privacy Policy landing page
 * Credit Reporting landing page
 * Website security and privacy landing page
 * CDR Policy landing page
 * Open Banking Data Sharing landing page
   * Open Banking Data Sharing


Find ANZ Support Centre
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 * Privacy
 * Privacy Centre

Find ANZ Support Centre


ANZ PRIVACY CENTRE

Find out how we manage and protect your personal information, particularly when
providing a product or service to you. Watch this short video and read our
Privacy Policy below. You can also jump to any sections of interest.

 Recently added: We’ve updated our Website security and privacy section to
include information about behavioural biometrics, our anti-fraud measure now
featured in ANZ Internet Banking. This can be found under the ‘Information
collected by online security services’ tab.

Privacy policy summaryClick to play video 01:59


PRIVACY POLICY

It’s our job to keep you up-to-date about how we manage and protect your
personal information. So we’ve simplified our Privacy Policy to better explain
how we do this.

Learn more

COLLECTING YOUR PERSONAL INFORMATION

So we can provide you with a product or service, we need to collect some of your
personal information. And on some occasions, the law requires us to collect it.

Learn more

COLLECTING INFORMATION REQUIRED BY LAW

Sometimes we’re legally required to collect your personal information. This may
occur when we’re required by an Australian law or court or tribunal order.

Learn more

DISCLOSING YOUR INFORMATION OVERSEAS

From time to time, we need to share your information with overseas
organisations. This is usually because some of our technology, operational and
customer service teams are located overseas.

Learn more

CREDIT REPORTING

If you appy for credit from ANZ, we may request a credit report about you from a
credit reporting body. This helps us make an informed decision about your
application.

Learn more

WEBSITE SECURITY AND PRIVACY

Want to know more about how information is treated as you access and interact
with anz.com? Read our Website Security and Privacy Statement.

Learn more

CONSUMER DATA RIGHT POLICY

Often referred to as ‘Open Banking’, the Consumer Data Right (CDR) is designed
to give you greater control of your data. Find out more in our CDR Policy. 

Learn more

DATA SHARING ARRANGEMENTS USING OPEN BANKING

You can now share your ANZ banking data with an Accredited Data Recipient, using
the Australian Government’s Consumer Data Right ‘Open Banking’ initiative.

Learn more




PRIVACY POLICY SUMMARY

In this digital day and age, it’s important to understand how your information
is handled. Our Privacy Policy details the kind of information we collect, why
we need it and how we use it.

COLLECTING YOUR PERSONAL INFORMATION

Most of the information we collect is provided by you directly – like your name,
email, date of birth and phone number. However, there will be times when we need
to request information about you from a third party, like a credit report from a
credit reporting body. This helps us make an informed decision about your
application.

YOUR INFORMATION HELPS US PROVIDE YOU WITH A PRODUCT OR SERVICE

We use your information so we can provide and support you with your product or
service. But we also use it for other reasons. Like helping with the
administration of your account, and for operational and legal purposes. Or, to
tell you about other products or services you might be interested in.

At times, we need to share your information with third parties. For example, we
often use other organisations to help provide you with your product. When this
happens, we may need to share your information with them.

MANAGING YOUR PERSONAL INFORMATION

We take protecting your information very seriously. That’s why we have a range
of security measures in place to help manage and safeguard your information. If
at any time, you want to access or correct your personal information, or if you
have any concerns, you'll find our contact details below. To find out more,
please read our Privacy Policy and watch our short video above.




ANZ SECURITY CENTRE

See how privacy and security can work together to protect your virtual
valuables.

Visit Security Centre


CONTACT US


 * CALL US
   
   13 13 14


 * EMAIL US
   
   yourfeedback@anz.com





ABOUT US

 * Our company
 * Debt Investor Centre
 * Media Centre
 * Shareholder Centre
 * Environment, Social and Governance
 * Careers
 * Accessibility


OUR OTHER SITES

 * Institutional banking
 * Private banking
 * Mobile lending
 * Home loan brokers


SECURITY CENTRE

 * Protecting your account
 * How to identify fraud
 * Report fraud
 * Report a lost or stolen card


CONTACT

 * Contact us
 * Phone directory
 * Book a branch appointment
 * Complaints and feedback
 * Financial hardship
 * Banking Code of Practice


CONNECT WITH US

 * Facebook
 * LinkedIn
 * Twitter
 * Youtube
 * Instagram


DOWNLOAD OUR NEW APP

 * For Android and iOS

Australia
 * Privacy
 * Website terms of use
 * Sitemap
 * Help

© Australia and New Zealand Banking Group Limited (ANZ) 2020 ABN 11 005 357 522.



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