Submitted URL: https://app.hello.zendesk.com/e/er?s=2136619493&lid=53119&elqTrackId=863b60d8e7b448038e07582d61768a46&elq=a332279876b5452d9a19...
Effective URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Submission: On January 18 via manual from GB — Scanned from GB

Summary

This website contacted 26 IPs in 4 countries across 19 domains to perform 99 HTTP transactions. The main IP is 2606:4700::6811:5d5e, located in United States and belongs to CLOUDFLARENET, US. The main domain is www.zendesk.co.uk.
TLS certificate: Issued by Cloudflare Inc ECC CA-3 on July 5th 2021. Valid for: a year.
This is the only time www.zendesk.co.uk was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 142.0.160.14 7160 (NETDYNAMICS)
1 2 142.0.160.13 7160 (NETDYNAMICS)
14 2606:4700::68... 13335 (CLOUDFLAR...)
1 18.135.20.243 16509 (AMAZON-02)
15 2606:4700::68... 13335 (CLOUDFLAR...)
12 2a04:4e42:600... 54113 (FASTLY)
1 23.45.103.78 16625 (AKAMAI-AS)
1 23.67.128.30 16625 (AKAMAI-AS)
8 18.66.242.146 16509 (AMAZON-02)
2 104.16.104.83 13335 (CLOUDFLAR...)
1 104.111.229.66 16625 (AKAMAI-AS)
2 104.18.72.113 13335 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
1 52.222.214.38 16509 (AMAZON-02)
1 54.200.212.189 16509 (AMAZON-02)
7 2606:4700::68... 13335 (CLOUDFLAR...)
7 143.204.98.91 16509 (AMAZON-02)
3 75.101.188.239 14618 (AMAZON-AES)
1 2606:4700:10:... 13335 (CLOUDFLAR...)
2 50.19.123.12 14618 (AMAZON-AES)
1 52.218.235.49 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
5 92.123.195.92 20940 (AKAMAI-ASN1)
2 52.86.94.156 14618 (AMAZON-AES)
1 100.25.225.205 14618 (AMAZON-AES)
2 52.71.4.132 ()
99 26
Apex Domain
Subdomains
Transfer
16 zendesk.com
app.hello.zendesk.com — Cisco Umbrella Rank: 892875
web-assets.zendesk.com — Cisco Umbrella Rank: 261909
3 MB
15 wistia.com
fast.wistia.com — Cisco Umbrella Rank: 5427
distillery.wistia.com — Cisco Umbrella Rank: 6986
pipedream.wistia.com — Cisco Umbrella Rank: 7243
343 KB
14 zendesk.co.uk
www.zendesk.co.uk
web-assets.zendesk.co.uk
282 KB
10 smooch.io
6054c95a757a0200d2deeee0.webloader.smooch.io — Cisco Umbrella Rank: 31970
cdn.smooch.io — Cisco Umbrella Rank: 26185
6054c95a757a0200d2deeee0.config.smooch.io — Cisco Umbrella Rank: 31928
290 KB
8 cloudfront.net
d1eipm3vz40hy0.cloudfront.net
237 KB
7 cookielaw.org
cdn.cookielaw.org — Cisco Umbrella Rank: 496
157 KB
5 akamaihd.net
embedwistia-a.akamaihd.net — Cisco Umbrella Rank: 9210
444 KB
5 optimizely.com
cdn3.optimizely.com — Cisco Umbrella Rank: 4495
a112699136.cdn.optimizely.com — Cisco Umbrella Rank: 254241
logx.optimizely.com — Cisco Umbrella Rank: 1235
3 KB
3 pendo.io
app.pendo.io — Cisco Umbrella Rank: 1721
6 KB
2 litix.io
fg8vvsvnieiv3ej16jby.litix.io Failed
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 78
132 KB
2 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2185
195 KB
2 zndsk.com
www.zndsk.com — Cisco Umbrella Rank: 47750
2 KB
2 eloqua.com
s2136619493.t.eloqua.com — Cisco Umbrella Rank: 307220
1 KB
1 amazonaws.com
zen-marketing-assets.s3-us-west-2.amazonaws.com — Cisco Umbrella Rank: 313036
42 KB
1 onetrust.com
geolocation.onetrust.com — Cisco Umbrella Rank: 743
432 B
1 segment.io
api.segment.io — Cisco Umbrella Rank: 1081
144 B
1 en25.com
img03.en25.com — Cisco Umbrella Rank: 19894
3 KB
1 clearbit.com
reveal.clearbit.com — Cisco Umbrella Rank: 21530
1 KB
99 19
Domain Requested by
15 web-assets.zendesk.com www.zendesk.co.uk
web-assets.zendesk.co.uk
12 fast.wistia.com www.zendesk.co.uk
fast.wistia.com
10 web-assets.zendesk.co.uk www.zendesk.co.uk
web-assets.zendesk.co.uk
8 d1eipm3vz40hy0.cloudfront.net web-assets.zendesk.co.uk
www.zendesk.co.uk
7 cdn.smooch.io www.zendesk.co.uk
cdn.smooch.io
7 cdn.cookielaw.org www.googletagmanager.com
cdn.cookielaw.org
5 embedwistia-a.akamaihd.net fast.wistia.com
4 www.zendesk.co.uk www.zendesk.co.uk
web-assets.zendesk.co.uk
3 app.pendo.io static.zdassets.com
3 logx.optimizely.com www.zendesk.co.uk
2 fg8vvsvnieiv3ej16jby.litix.io fast.wistia.com
2 distillery.wistia.com fast.wistia.com
2 6054c95a757a0200d2deeee0.config.smooch.io cdn.smooch.io
2 www.googletagmanager.com web-assets.zendesk.co.uk
www.googletagmanager.com
2 static.zdassets.com web-assets.zendesk.co.uk
static.zdassets.com
2 www.zndsk.com web-assets.zendesk.co.uk
www.zndsk.com
2 s2136619493.t.eloqua.com 1 redirects www.zendesk.co.uk
1 pipedream.wistia.com fast.wistia.com
1 zen-marketing-assets.s3-us-west-2.amazonaws.com www.zendesk.co.uk
1 geolocation.onetrust.com cdn.cookielaw.org
1 api.segment.io static.zdassets.com
1 6054c95a757a0200d2deeee0.webloader.smooch.io www.zendesk.co.uk
1 img03.en25.com web-assets.zendesk.co.uk
1 a112699136.cdn.optimizely.com www.zendesk.co.uk
1 cdn3.optimizely.com www.zendesk.co.uk
1 reveal.clearbit.com www.zendesk.co.uk
1 app.hello.zendesk.com 1 redirects
99 27
Subject Issuer Validity Valid
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2021-07-05 -
2022-07-04
a year crt.sh
clearbit.com
Amazon
2021-08-27 -
2022-09-25
a year crt.sh
fast.wistia.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-12-24 -
2023-01-25
a year crt.sh
*.optimizely.com
DigiCert SHA2 Secure Server CA
2021-02-17 -
2022-02-21
a year crt.sh
*.cdn.optimizely.com
DigiCert TLS RSA SHA256 2020 CA1
2021-06-02 -
2022-06-07
a year crt.sh
*.cloudfront.net
Amazon
2021-03-19 -
2022-03-17
a year crt.sh
*.en25.com
DigiCert SHA2 Secure Server CA
2021-09-14 -
2022-09-14
a year crt.sh
ssl1036557.cloudflaressl.com
COMODO ECC Domain Validation Secure Server CA 2
2021-07-08 -
2022-07-07
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2021-12-08 -
2022-03-02
3 months crt.sh
*.t.eloqua.com
DigiCert SHA2 Secure Server CA
2020-03-09 -
2022-04-08
2 years crt.sh
*.webloader.smooch.io
Amazon
2021-10-05 -
2022-11-03
a year crt.sh
*.segment.com
DigiCert TLS RSA SHA256 2020 CA1
2021-07-19 -
2022-08-09
a year crt.sh
cookielaw.org
Cloudflare Inc ECC CA-3
2021-06-01 -
2022-05-31
a year crt.sh
media.smooch.io
Amazon
2021-10-05 -
2022-11-03
a year crt.sh
logx.optimizely.com
Amazon
2021-08-23 -
2022-09-21
a year crt.sh
onetrust.com
Cloudflare Inc ECC CA-3
2022-01-12 -
2023-01-12
a year crt.sh
*.config.smooch.io
Sectigo RSA Domain Validation Secure Server CA
2020-05-06 -
2022-05-06
2 years crt.sh
*.s3-us-west-2.amazonaws.com
Amazon
2021-03-26 -
2022-03-05
a year crt.sh
app.pendo.io
GTS CA 1D4
2021-12-06 -
2022-03-06
3 months crt.sh
a248.e.akamai.net
DigiCert SHA2 Secure Server CA
2021-07-15 -
2022-07-20
a year crt.sh
*.wistia.com
Amazon
2021-04-01 -
2022-04-30
a year crt.sh
*.litix.io
Amazon
2021-10-28 -
2022-11-25
a year crt.sh

This page contains 4 frames:

Primary Page: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Frame ID: E34AD1F1A0F51C572EDA7944D6A013A8
Requests: 86 HTTP requests in this frame

Frame: https://a112699136.cdn.optimizely.com/client_storage/a112699136.html
Frame ID: 8E8277D3D2C78875CB3240DE390F16FF
Requests: 1 HTTP requests in this frame

Frame: https://www.zndsk.com/hub.html
Frame ID: 3903C5760CBC797243EA689CAB3B73DD
Requests: 2 HTTP requests in this frame

Frame: https://cdn.smooch.io/frame.5.3.14.css
Frame ID: EE7372142D0FE940C2DC41868C15EBE3
Requests: 9 HTTP requests in this frame

Screenshot

Page Title

The Zendesk Customer Experience Trends Report 2022Back ButtonSearch IconFilter Icon

Page URL History Show full URLs

  1. https://app.hello.zendesk.com/e/er?s=2136619493&lid=53119&elqTrackId=863b60d8e7b448038e07582d61768a46&elq=... HTTP 302
    https://s2136619493.t.eloqua.com/e/er?s=2136619493&lid=53119&elqTrackId=863b60d8e7b448038e07582d61768a46&elq=... HTTP 302
    https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_c... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • reveal\.clearbit\.com/v[(0-9)]/

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • cdn\.cookielaw\.org
  • otSDKStub\.js

Overall confidence: 100%
Detected patterns
  • optimizely\.com.*\.js

Page Statistics

99
Requests

97 %
HTTPS

27 %
IPv6

19
Domains

27
Subdomains

26
IPs

4
Countries

5589 kB
Transfer

10550 kB
Size

12
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://app.hello.zendesk.com/e/er?s=2136619493&lid=53119&elqTrackId=863b60d8e7b448038e07582d61768a46&elq=a332279876b5452d9a19585852aaeaa4&elqaid=67711&elqat=1 HTTP 302
    https://s2136619493.t.eloqua.com/e/er?s=2136619493&lid=53119&elqTrackId=863b60d8e7b448038e07582d61768a46&elq=a332279876b5452d9a19585852aaeaa4&elqaid=67711&elqat=1 HTTP 302
    https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

99 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.zendesk.co.uk/customer-experience-trends/
Redirect Chain
  • https://app.hello.zendesk.com/e/er?s=2136619493&lid=53119&elqTrackId=863b60d8e7b448038e07582d61768a46&elq=a332279876b5452d9a19585852aaeaa4&elqaid=67711&elqat=1
  • https://s2136619493.t.eloqua.com/e/er?s=2136619493&lid=53119&elqTrackId=863b60d8e7b448038e07582d61768a46&elq=a332279876b5452d9a19585852aaeaa4&elqaid=67711&elqat=1
  • https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
73 KB
15 KB
Document
General
Full URL
https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
57599087c1b42551883399ebd7a9cbeb30a245edfff48ae2a3c5dfdfbf06be57
Security Headers
Name Value
Content-Security-Policy default-src * wss://*.zopim.com 'unsafe-inline' 'unsafe-eval'; frame-ancestors 'self' app.optimizely.com *.zendesk.com *.zendesk.co.jp *.zendesk.co.uk *.zendesk.com.br *.zendesk.com.mx *.zendesk.com.ru *.zendesk.de *.zendesk.es *.zendesk.fr *.zendesk.it *.zendesk.kr *.zendesk.nl *.zendesk.tw *.zendesk.hk; font-src * data:; img-src * data:; media-src * blob:;worker-src 'self' blob:

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Accept-Language
en-GB,en;q=0.9

Response headers

date
Tue, 18 Jan 2022 11:36:29 GMT
content-type
text/html
vary
Accept-Encoding
expires
Wed, 19 Jan 2022 11:35:04 GMT
cache-control
max-age=86400
content-security-policy
default-src * wss://*.zopim.com 'unsafe-inline' 'unsafe-eval'; frame-ancestors 'self' app.optimizely.com *.zendesk.com *.zendesk.co.jp *.zendesk.co.uk *.zendesk.com.br *.zendesk.com.mx *.zendesk.com.ru *.zendesk.de *.zendesk.es *.zendesk.fr *.zendesk.it *.zendesk.kr *.zendesk.nl *.zendesk.tw *.zendesk.hk; font-src * data:; img-src * data:; media-src * blob:;worker-src 'self' blob:
cf-cache-status
HIT
age
85
last-modified
Tue, 18 Jan 2022 11:35:04 GMT
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
6cf786a24aec71a8-LHR
content-encoding
br

Redirect headers

Cache-Control
no-store
Pragma
no-cache
Content-Type
text/html; charset=utf-8
Expires
-1
Location
https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
X-Robots-Tag
noindex, nofollow
X-Xss-Protection
1; mode=block
Strict-Transport-Security
max-age=31536000; includeSubDomains; preload
P3P
CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
X-Content-Type-Options
nosniff
Date
Tue, 18 Jan 2022 11:36:28 GMT
Content-Length
248
reveal
reveal.clearbit.com/v1/companies/
3 KB
1 KB
Script
General
Full URL
https://reveal.clearbit.com/v1/companies/reveal?authorization=pk_9373fb5a1892030e7c83b2c5989f44d1&variable=reveal
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.135.20.243 London, United Kingdom, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-135-20-243.eu-west-2.compute.amazonaws.com
Software
envoy /
Resource Hash
c19d6bd58120b21268b27dd20c5d691fc8bdd8fcbbc49ce2b1ecfb26e025c3d8

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-encoding
gzip
server
envoy
x-api-version
2018-03-28
x-account-id
f2ba29b0-dc88-44f3-a388-06fbdcdf174d
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
optimizely.js
www.zendesk.co.uk/scripts/
581 KB
137 KB
Script
General
Full URL
https://www.zendesk.co.uk/scripts/optimizely.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a4dda13dfa99e3a63f24201b34ae87188d28060511f78c13098c2fc760369bb0
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-amz-meta-pci_enabled
False
date
Tue, 18 Jan 2022 11:36:29 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
age
1069
cf-polished
origSize=648377
cf-ray
6cf786a2ebd171a8-LHR
x-amz-meta-revision
27584
x-amz-replication-status
COMPLETED
access-control-allow-methods
GET, HEAD
server-timing
cdn;desc="AkamaiION";dur=0,rtt;desc="1";dur=0,cdnip;desc="2.19.61.48";dur=0,cdnmap;desc="a5048.dsca.akamaiedge.net";dur=0,proto;desc="";dur=0
x-amz-request-id
BF9J6VGMRV6RKF6C
x-amz-id-2
iPhljCFZeICxlCq7YluU/FNTjbG9VQ4ERLgFcCGs0U8CIKtEMxzdmW/P+uk3voTpIU1GWQeFnWU=
x-amz-server-side-encryption
AES256
expires
Tue, 18 Jan 2022 15:36:29 GMT
last-modified
Fri, 14 Jan 2022 15:04:35 GMT
server
cloudflare
etag
W/"8b101bb75bc2e6eab01138f297c3f703"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
strict-transport-security
max-age=15768000
content-type
text/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
x-amz-meta-revision
cache-control
public, max-age=1200
x-amz-version-id
RwRd6EraflnsuwPBuIvuQW2qadKf_Skk
timing-allow-origin
*
access-control-allow-headers
*
cf-bgj
minify
analytics.min.8bc3698f.js
web-assets.zendesk.co.uk/js/
1 KB
929 B
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/analytics.min.8bc3698f.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c2790f683535eea3b2bb5b7f0b7cda0f7ad7a581f083f28b07d06f3aca48ae73

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 95e275e2550c87aeaa644f1f37b346e0.cloudfront.net (CloudFront)
last-modified
Tue, 26 Oct 2021 08:11:26 GMT
cf-cache-status
HIT
age
1112955
cf-ray
6cf786a5982571a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"d012acf88540d80e5a90b5c20ffff9ea"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
aGYr6ZM5cwG84ppYlyQDTMUO060OuRRm
access-control-allow-origin
https://www.zendesk.co.uk
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR50-C1
content-type
application/javascript
x-amz-cf-id
mcWi_GPE_8kf4jj3UQttITHNyvU39avGuA_tHdhqKe30m-UMquMEnQ==
expires
Wed, 18 Jan 2023 11:36:30 GMT
p-customer-experience-trends-2022.min.e20453ea.css
web-assets.zendesk.co.uk/css/
345 KB
40 KB
Stylesheet
General
Full URL
https://web-assets.zendesk.co.uk/css/p-customer-experience-trends-2022.min.e20453ea.css
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:29 GMT
via
1.1 b6216e4c56dadde1800bac82ec5ee908.cloudfront.net (CloudFront)
last-modified
Mon, 17 Jan 2022 15:08:12 GMT
cf-cache-status
HIT
age
38538
cf-polished
origSize=356670
cf-ray
6cf786a30c1a71a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"730d52cc0916edee09b4344f74612e28"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
.RFAioZ1h3r.hTRv34sy4nBoXJIP618c
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR62-C3
content-type
text/css
x-amz-cf-id
1srqOR9RteEzZ0-i8MSpSuKqSZ1EGlWIBM1t7NKaN2mLLgjcmOMLMQ==
expires
Wed, 18 Jan 2023 11:36:29 GMT
hero-bg-2x.png
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
807 KB
808 KB
Image
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/hero-bg-2x.png
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 d31a115f0836c74b24184a43b912a574.cloudfront.net (CloudFront)
cf-cache-status
REVALIDATED
x-amz-cf-pop
LHR3-C1
cf-polished
origFmt=png, origSize=975958
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="hero-bg-2x.webp"
content-length
826170
last-modified
Fri, 19 Nov 2021 16:54:24 GMT
server
cloudflare
etag
"f9a5af7bb55b2e10e9aff1d7bbd905c2"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
content-type
image/webp
x-amz-meta-img-processed
true
expires
Fri, 18 Feb 2022 11:36:30 GMT
cache-control
public, max-age=2678400
x-amz-version-id
WDArvzpVWe0QwyAQxOp1bptV6zwQplku
accept-ranges
bytes
cf-ray
6cf786a60f5e7789-LHR
x-amz-cf-id
WqOR6wp7QXlbIzmnWiVUqFzsw92hG1JS7ywXRWeK7EW80F92X5hi5w==
cf-bgj
imgq:85,h2pri
zendesk-logo.svg
web-assets.zendesk.com/images/navigation/header/
2 KB
1 KB
Image
General
Full URL
https://web-assets.zendesk.com/images/navigation/header/zendesk-logo.svg
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 148ba19bb0d8ba215fbd724d3e587317.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
87
x-cache
Hit from cloudfront
content-type
image/svg+xml
x-amz-replication-status
COMPLETED
content-encoding
br
last-modified
Wed, 12 May 2021 01:30:14 GMT
server
cloudflare
etag
W/"81c34f56495ca3db9f64347374f9570c"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
Wgtasz3WUGk8vfSV8u_U5IFSgu1mmKFc
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR61-C1
cf-ray
6cf786a60f617789-LHR
x-amz-cf-id
h2dGq0IKoTZazdaQKjT9BlytwsXNdDf_rTKQXmFph3Xggcw0-YIDhA==
expires
Wed, 18 Jan 2023 11:36:30 GMT
plugins.min.9741f1a3.js
web-assets.zendesk.co.uk/js/
159 KB
52 KB
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/plugins.min.9741f1a3.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3dffceb6a608052851b7350f2d370bc3f254b21589a51b10298889656b6875f7

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 c499c5bd7a2c5201de6b25f3c79376f3.cloudfront.net (CloudFront)
last-modified
Tue, 26 Oct 2021 08:11:28 GMT
cf-cache-status
HIT
age
1112954
cf-ray
6cf786a42dc571a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"f796a72302a9ed914becd8167968e7ca"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
AZgM_0hzwOiSel3rF2qJZ01PNr7hTupo
access-control-allow-origin
https://www.zendesk.co.uk
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR50-C1
content-type
application/javascript
x-amz-cf-id
gpO4okI0lPLKQGdTGeJYeb2MnFpzL7SzEe7G1RrqVCPkh1nxjdVJ7A==
expires
Wed, 18 Jan 2023 11:36:30 GMT
cookieUtils.min.e4738664.js
web-assets.zendesk.co.uk/js/
2 KB
1 KB
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/cookieUtils.min.e4738664.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8ae4c943d2d30b1fafead77bf2aae6442bd2ea6ea057320e28d0044853bfbfd9

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 95e275e2550c87aeaa644f1f37b346e0.cloudfront.net (CloudFront)
last-modified
Tue, 26 Oct 2021 08:11:26 GMT
cf-cache-status
HIT
age
1112954
cf-ray
6cf786a52f5371a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"f4dffee8b744d93e5a7951766c2b3ab9"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
gd8BpT10ma.iH6MSvYBNKw7XouiwC_De
access-control-allow-origin
https://www.zendesk.co.uk
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR50-C1
content-type
application/javascript
x-amz-cf-id
kBU7MIWca9sLARSoTWbh3zGcQG43baHsRWhbXcT8JZeb6V-H7_zwbw==
expires
Wed, 18 Jan 2023 11:36:30 GMT
formUtils.min.ccd49069.js
web-assets.zendesk.co.uk/js/
27 KB
10 KB
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/formUtils.min.ccd49069.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2c6ff8b5cc342eb12bf3fd8f8a98bd40bae9235592b88d2f4d40cde1ad25c96d

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 22513a5f32c464af3c0b3d4e3c135033.cloudfront.net (CloudFront)
last-modified
Thu, 06 Jan 2022 16:09:43 GMT
cf-cache-status
HIT
age
1007717
cf-ray
6cf786a52f5671a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"55ad1b2f95ddb6d17ebdc8d37c10ca05"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
9_Ji9PWQKXqbmsK3I9ca.Ovn7Is8vx0a
access-control-allow-origin
https://www.zendesk.co.uk
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR3-C1
content-type
application/javascript
x-amz-cf-id
8I0CMZBY6CQNjXVnXxtGAus-S0949oLHQ8W_U9FPnREmU4Mkp2cOZQ==
expires
Wed, 18 Jan 2023 11:36:30 GMT
webutils.min.e321acf8.js
web-assets.zendesk.co.uk/js/
29 KB
11 KB
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/webutils.min.e321acf8.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 750c4cd5855cda8293959637bece163c.cloudfront.net (CloudFront)
last-modified
Thu, 09 Dec 2021 09:09:13 GMT
cf-cache-status
HIT
age
3413850
cf-ray
6cf786a52f5771a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"3cdc2de4cf5da258564fb4e8e19ab55f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
TZiwua10PtKXhchlAR3Bw_gmDGHDZFta
access-control-allow-origin
https://www.zendesk.co.uk
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR61-C1
content-type
application/javascript
x-amz-cf-id
FIgYTf6hWt5gE3Y-Q9e0It4tLEp9be0D9ENqtqUCfthCAcUddRR-kA==
expires
Wed, 18 Jan 2023 11:36:30 GMT
geoUtils.min.350faacd.js
web-assets.zendesk.co.uk/js/
4 KB
2 KB
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/geoUtils.min.350faacd.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ffd7d18cceaee9ccfcc6bcecf3110e5ce38f2d99dea2f9abb52d56d9b2b83339

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 e9264a80086c9204ba271fc4403dab51.cloudfront.net (CloudFront)
last-modified
Tue, 04 Jan 2022 17:11:45 GMT
cf-cache-status
HIT
age
1091432
cf-ray
6cf786a52f5871a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"628505a0d80bb186c99cd97dd82d4dc8"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
T0Y4pgF6UNw00M0xEVaQ7h2GQ7bcLp24
access-control-allow-origin
https://www.zendesk.co.uk
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR3-C1
content-type
application/javascript
x-amz-cf-id
4Kh7odXwIgzFnQsejfj5PnERqIjOLf8957kwD08p41LMfDWXrcmFMA==
expires
Wed, 18 Jan 2023 11:36:30 GMT
E-v1.js
fast.wistia.com/assets/external/
623 KB
118 KB
Script
General
Full URL
https://fast.wistia.com/assets/external/E-v1.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
c493fb4d609f1b85cf43785b58fedfb28669bbb37b5307c54f17439ac0539101
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-encoding
br
vary
Accept-Encoding
age
2414
x-cache
HIT, HIT
content-length
120673
x-served-by
cache-iad-kiad7000171-IAD, cache-icn1450081-ICN
access-control-allow-origin
*
x-browser-version
97
last-modified
Fri, 14 Jan 2022 20:12:11 GMT
x-timer
S1642505791.995590,VS0,VE0
etag
"61e1d91b-1d761"
strict-transport-security
max-age=0
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
public, max-age=3600
x-browser
chrome
x-ecma-v
modern
accept-ranges
bytes
timing-allow-origin
*
x-cache-hits
1, 47
greenhouse.min.10dd4bf8.js
web-assets.zendesk.co.uk/js/
32 KB
9 KB
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/greenhouse.min.10dd4bf8.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3b99814301d5af6e4b85dea199977f2af441c1b9964784d163deebbe2e39d952

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 a3b3b04524e1472771e3b8ea32f51618.cloudfront.net (CloudFront)
last-modified
Tue, 23 Nov 2021 21:08:44 GMT
cf-cache-status
HIT
age
4796393
cf-ray
6cf786a52f5b71a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"b8057e26f58a6a3fdb5c7a34ab2bc654"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
JlxZ6.3SC2rC7VNXAwZ798C79mcQfBW4
access-control-allow-origin
https://www.zendesk.co.uk
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR3-C1
content-type
application/javascript
x-amz-cf-id
-Z0ByThnIGA2yJMvXI04jjNxwQ28SKu66h4u_CUdnQJobij0YrA85w==
expires
Wed, 18 Jan 2023 11:36:30 GMT
p-customer-experience-trends-2022.min.28615b47.js
web-assets.zendesk.co.uk/js/
4 KB
2 KB
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/p-customer-experience-trends-2022.min.28615b47.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b502b32fd533587e3877afd7c12ecafa5252f94a5d807efba4a12185e4dd7767

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 59b670c858d37003bbfe16adddcf0de4.cloudfront.net (CloudFront)
last-modified
Mon, 17 Jan 2022 15:08:29 GMT
cf-cache-status
HIT
age
38539
cf-ray
6cf786a52f5c71a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"10404a9a9225dfa1103809b956b2b80c"
expect-ct
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vary
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Response headers

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Request headers

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server
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vary
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content-type
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x-amz-meta-img-processed
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expires
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cache-control
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date
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cf-cache-status
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content-encoding
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server
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etag
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vary
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Request headers

Accept-Language
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Response headers

date
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cf-cache-status
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x-cache
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content-encoding
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last-modified
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server
cloudflare
etag
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expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
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cache-control
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Full URL
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Protocol
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TLS 1.3, , AES_128_GCM
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Software
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Request headers

Referer
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Accept-Language
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User-Agent
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Response headers

date
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via
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vary
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age
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x-cache
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x-amz-replication-status
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content-length
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last-modified
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server
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Protocol
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Request headers

Referer
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Response headers

date
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via
1.1 ed18d8ae19db26837eda53bbf8f03c08.cloudfront.net (CloudFront)
vary
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server
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Protocol
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Software
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Request headers

Referer
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Response headers

date
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via
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vary
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x-cache
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server
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Protocol
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Referer
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vary
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Protocol
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Request headers

Referer
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Response headers

date
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via
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vary
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server
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accept-ranges
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Requested by
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Protocol
H2
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TLS 1.3, , AES_128_GCM
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Reverse DNS
Software
cloudflare /
Resource Hash

Request headers

Referer
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Accept-Encoding
identity;q=1, *;q=0
Accept-Language
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User-Agent
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Response headers

date
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via
1.1 f56af57b80f7163d09b40d9f4bdae692.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
563
x-cache
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x-amz-replication-status
COMPLETED
content-type
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500622
last-modified
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server
cloudflare
etag
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expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
hYAfV3J3CVf60SCblaLbNJa5GoHfbUPO
cache-control
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x-amz-cf-pop
LHR3-C1
cf-ray
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hero-video-mobile.mp4
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
0
0

hub.html
www.zndsk.com/ Frame 3903
2 KB
1 KB
Document
General
Full URL
https://www.zndsk.com/hub.html
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Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/js/plugins.min.9741f1a3.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
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104.16.104.83 -, , ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Security Headers
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Request headers

Upgrade-Insecure-Requests
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-type
text/html; charset=utf-8
last-modified
Tue, 18 Jan 2022 00:12:59 GMT
vary
Accept-Encoding
expires
Wed, 19 Jan 2022 11:36:30 GMT
cache-control
public, max-age=86400
access-control-allow-origin
*
access-control-allow-methods
GET,POST,PUT,DELETE
access-control-allow-headers
X-Requested-With
access-control-max-age
86400
content-security-policy
default-src 'unsafe-inline' *
x-content-security-policy
default-src 'unsafe-inline' *
x-webkit-csp
default-src 'unsafe-inline' *
cf-cache-status
HIT
age
10188
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
6cf786a6df0575cf-LHR
content-encoding
gzip
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img03.en25.com/i/
6 KB
3 KB
Script
General
Full URL
https://img03.en25.com/i/elqCfg.min.js
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Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/js/webutils.min.e321acf8.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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Software
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Security Headers
Name Value
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains; preload
Content-Encoding
gzip
X-Content-Type-Options
nosniff
P3P
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keep-alive
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2183
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Pragma
no-cache
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Date
Tue, 18 Jan 2022 11:36:30 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
no-store
ETag
"28352a696c0d71:0"
Accept-Ranges
bytes
X-Robots-Tag
noindex, nofollow
Expires
Tue, 18 Jan 2022 11:36:30 GMT
geo.json
www.zendesk.co.uk/app/
227 B
1 KB
XHR
General
Full URL
https://www.zendesk.co.uk/app/geo.json
Requested by
Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/js/plugins.min.9741f1a3.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Strict-Transport-Security max-age=15552000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

Accept
*/*
Referer
https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
X-Requested-With
XMLHttpRequest
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
x-permitted-cross-domain-policies
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x-dns-prefetch-control
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x-xss-protection
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pragma
no-cache
referrer-policy
no-referrer
server
cloudflare
x-frame-options
SAMEORIGIN
etag
W/"e3-+emAG7zsP4om8ypFxlZOofIJm6Y"
expect-ct
max-age=0
strict-transport-security
max-age=15552000; includeSubDomains
x-download-options
noopen
content-type
application/json; charset=utf-8
cache-control
no-store, no-cache, must-revalidate
content-security-policy
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cf-ray
6cf786a6290571a8-LHR
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187 B
639 B
XHR
General
Full URL
https://www.zendesk.co.uk/proactive-chat-widget/
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Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/js/plugins.min.9741f1a3.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Content-Security-Policy default-src * wss://*.zopim.com 'unsafe-inline' 'unsafe-eval'; frame-ancestors 'self' app.optimizely.com *.zendesk.com *.zendesk.co.jp *.zendesk.co.uk *.zendesk.com.br *.zendesk.com.mx *.zendesk.com.ru *.zendesk.de *.zendesk.es *.zendesk.fr *.zendesk.it *.zendesk.kr *.zendesk.nl *.zendesk.tw *.zendesk.hk; font-src * data:; img-src * data:; media-src * blob:;worker-src 'self' blob:

Request headers

Accept
text/html, */*; q=0.01
Referer
https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
X-Requested-With
XMLHttpRequest
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-encoding
br
cf-cache-status
HIT
last-modified
Tue, 18 Jan 2022 11:33:15 GMT
server
cloudflare
age
195
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/html
cache-control
max-age=86400
content-security-policy
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cf-ray
6cf786a6391271a8-LHR
expires
Wed, 19 Jan 2022 11:33:15 GMT
cai.min.js
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362 KB
64 KB
Script
General
Full URL
https://static.zdassets.com/customer_analytics_integration/marketing_website/cai.min.js
Requested by
Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/js/analytics.min.8bc3698f.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
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Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
3047
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
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x-amz-request-id
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x-amz-id-2
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last-modified
Sun, 17 Oct 2021 04:03:41 GMT
server
cloudflare
etag
W/"80f25a440264c464597d1bae863ce9a2"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
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content-type
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x-amz-version-id
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cf-ray
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gtm.js
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426 KB
97 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-Z4DV
Requested by
Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/js/analytics.min.8bc3698f.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
98364
x-xss-protection
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last-modified
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server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
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access-control-allow-origin
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cache-control
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access-control-allow-credentials
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access-control-allow-headers
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expires
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hero-video-mobile.mp4
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36 KB
0
Media
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/hero-video-mobile.mp4
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash

Request headers

Referer
https://www.zendesk.co.uk/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
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Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 2d7b607c635e5859f4284dcb6414e0ca.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
563
x-cache
Hit from cloudfront
Content-Range
bytes 0-596611/596612
x-amz-replication-status
COMPLETED
content-type
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Content-Length
596612
last-modified
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server
cloudflare
etag
"2de23c11c5d812ab8a5684ba6a633962"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
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cache-control
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x-amz-cf-pop
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cf-ray
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x-amz-cf-id
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expires
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wedgies-1.mp4
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
115 KB
115 KB
Media
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/wedgies-1.mp4
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
cloudflare /
Resource Hash
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Request headers

Referer
https://www.zendesk.co.uk/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Range
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Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 2dd06bdee724b9634ae1c7344568391c.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
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x-cache
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Content-Range
bytes 0-117262/117263
x-amz-replication-status
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content-type
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Content-Length
117263
last-modified
Fri, 19 Nov 2021 19:07:47 GMT
server
cloudflare
etag
"f1ad77b6247005c9b075c7dfdc85d3b5"
expect-ct
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vary
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x-amz-version-id
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cache-control
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x-amz-cf-pop
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cf-ray
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x-amz-cf-id
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expires
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wedgies-2.mp4
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
69 KB
69 KB
Media
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/wedgies-2.mp4
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Request headers

Referer
https://www.zendesk.co.uk/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Range
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Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 9a5c4712d591c80fa6eb5cd925d9b816.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
555
x-cache
Hit from cloudfront
Content-Range
bytes 0-70325/70326
x-amz-replication-status
COMPLETED
content-type
video/mp4
Content-Length
70326
last-modified
Wed, 24 Nov 2021 20:15:10 GMT
server
cloudflare
etag
"b110185c9f31c59b62d6d6c5a6c13e9b"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
k8FwigQ1VFFjBTxFYm.jLgQyW2MsmKI5
cache-control
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x-amz-cf-pop
LHR3-C1
cf-ray
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x-amz-cf-id
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expires
Fri, 18 Feb 2022 11:36:30 GMT
wedgies-3.mp4
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
78 KB
79 KB
Media
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/wedgies-3.mp4
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
https://www.zendesk.co.uk/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Range
bytes=0-

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 39159a0d814f803c2a493023a4925c00.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
555
x-cache
Hit from cloudfront
Content-Range
bytes 0-80227/80228
x-amz-replication-status
COMPLETED
content-type
video/mp4
Content-Length
80228
last-modified
Fri, 19 Nov 2021 19:07:50 GMT
server
cloudflare
etag
"ff8631144466891fe56f369cf76139f2"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
Vn1lLPmrCdlfPYL6tFsMYtn.VK_7K8UT
cache-control
public, max-age=2678400
x-amz-cf-pop
LHR3-C1
cf-ray
6cf786a698497789-LHR
x-amz-cf-id
h3_PzMLVeMr-fL7xeKnHkdzFXJc0Jaomkn1ZWFUqOrNQw7VSx8d_mQ==
expires
Fri, 18 Feb 2022 11:36:30 GMT
z2-sunco-widget-1-0-31-268.js
web-assets.zendesk.com/js/modules/
196 KB
67 KB
Script
General
Full URL
https://web-assets.zendesk.com/js/modules/z2-sunco-widget-1-0-31-268.js
Requested by
Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/js/plugins.min.9741f1a3.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ae2643b04f42122b4fc777545b58828ea65ca56f9fa1743ffae451267af82229

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 2d7b607c635e5859f4284dcb6414e0cb.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
447
x-cache
Hit from cloudfront
content-type
application/javascript
x-amz-replication-status
COMPLETED
content-encoding
br
last-modified
Wed, 17 Nov 2021 22:40:33 GMT
server
cloudflare
etag
W/"40e566187de6237498845fa4f611be18"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
Fuwl6dOdC3_2dIplGxjU3t9zI8AIoEeZ
cache-control
public, max-age=2678400
x-amz-cf-pop
LHR3-C1
cf-ray
6cf786a6b8857789-LHR
x-amz-cf-id
ARxllHWPnCD8DoMUFD-ZQxAcliFJQjA3gWwotlOvRNcyKJc0DcGjcA==
expires
Fri, 18 Feb 2022 11:36:30 GMT
z2-chat-widget.min.dbff1a1f.js
web-assets.zendesk.co.uk/js/
1 KB
819 B
Script
General
Full URL
https://web-assets.zendesk.co.uk/js/z2-chat-widget.min.dbff1a1f.js
Requested by
Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/js/plugins.min.9741f1a3.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2606:4700::6811:5d5e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e32e8691e8a6ddae9115ab9e3c209f2239578a0358f56b24ca6838bc366433bc

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 fc1b267cd678abf6b6d41947e148c0e1.cloudfront.net (CloudFront)
last-modified
Tue, 02 Nov 2021 00:55:50 GMT
cf-cache-status
HIT
age
6630549
cf-ray
6cf786a6b9ec71a8-LHR
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-encoding
br
cf-bgj
minify
server
cloudflare
etag
W/"43c2fa64fddae000e1ea35cc423b0cf3"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
G06dU1VjI8H1bdmm6TzTSFNzluP9_RKY
access-control-allow-origin
https://www.zendesk.co.uk
cache-control
public, max-age=31536000
x-amz-cf-pop
LHR61-C1
content-type
application/javascript
x-amz-cf-id
nF9E-oKn9CBqBM4pS_Ojv6ibIyBj31awGqQDBt0rPn2enUtpZJc-3w==
expires
Wed, 18 Jan 2023 11:36:30 GMT
hub.min.js
www.zndsk.com/ Frame 3903
2 KB
987 B
Script
General
Full URL
https://www.zndsk.com/hub.min.js
Requested by
Host: www.zndsk.com
URL: https://www.zndsk.com/hub.html
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.104.83 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e8de54cb50e19b8c4203ba59c8d480253de378fbc2c128b3323e04fe43f08263
Security Headers
Name Value
Content-Security-Policy default-src 'unsafe-inline' *
X-Content-Security-Policy default-src 'unsafe-inline' *

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zndsk.com/hub.html
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-encoding
gzip
vary
Accept-Encoding
cf-cache-status
HIT
x-content-security-policy
default-src 'unsafe-inline' *
age
10154
last-modified
Tue, 18 Jan 2022 00:12:59 GMT
server
cloudflare
etag
W/"61e6060b-8c8"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age
86400
access-control-allow-methods
GET,POST,PUT,DELETE
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=86400
content-security-policy
default-src 'unsafe-inline' *
cf-ray
6cf786a7986075cf-LHR
access-control-allow-headers
X-Requested-With
x-webkit-csp
default-src 'unsafe-inline' *
expires
Wed, 19 Jan 2022 11:36:30 GMT
svrGP
s2136619493.t.eloqua.com/visitor/v200/
49 B
448 B
Image
General
Full URL
https://s2136619493.t.eloqua.com/visitor/v200/svrGP?pps=3&siteid=2136619493&ref2=elqNone&tzo=0&ms=626&optin=disabled
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
142.0.160.13 Ashburn, United States, ASN7160 (NETDYNAMICS, US),
Reverse DNS
Software
/
Resource Hash
f1ccea6b7204d9f7913ab45e1afa51d79f83bd4f0319de937b0132e6e02b1aab
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains; preload
X-Content-Type-Options
nosniff
Content-Type
image/gif
Date
Tue, 18 Jan 2022 11:36:29 GMT
P3P
CP="IDC DSP COR DEVa TAIa OUR BUS PHY ONL UNI COM NAV CNT STA",
Cache-Control
no-store
X-Robots-Tag
noindex, nofollow
Content-Length
49
X-Xss-Protection
1; mode=block
Expires
-1
hero-video.mp4
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
9 KB
9 KB
Media
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/hero-video.mp4
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b18ab70b7fccab5f40856463a0ef1d07e555a3a5a3c332ab805bb32b84731de5

Request headers

Referer
https://www.zendesk.co.uk/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Range
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Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 f56af57b80f7163d09b40d9f4bdae692.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
563
x-cache
Hit from cloudfront
Content-Range
bytes 491520-500621/500622
x-amz-replication-status
COMPLETED
content-type
video/mp4
Content-Length
9102
last-modified
Sun, 05 Dec 2021 23:59:41 GMT
server
cloudflare
etag
"3058b10932471cbfb1630fc1ce46ffc5"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
hYAfV3J3CVf60SCblaLbNJa5GoHfbUPO
cache-control
public, max-age=2678400
x-amz-cf-pop
LHR3-C1
cf-ray
6cf786a79a0c7789-LHR
x-amz-cf-id
YfeAGrhVoOq4LwUOyveFaqu-mrxlPI34xaJuVJDRyPmLqfQ1pwlwgg==
expires
Fri, 18 Feb 2022 11:36:30 GMT
hero-video-mobile.mp4
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
7 KB
7 KB
Media
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/hero-video-mobile.mp4
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
5ce15e10bb6c8c8486aeaef415ebb7a72f77e62ae0642a9a01d629fc5cae3907

Request headers

Referer
https://www.zendesk.co.uk/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Range
bytes=589824-

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 2d7b607c635e5859f4284dcb6414e0ca.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
563
x-cache
Hit from cloudfront
Content-Range
bytes 589824-596611/596612
x-amz-replication-status
COMPLETED
content-type
video/mp4
Content-Length
6788
last-modified
Fri, 19 Nov 2021 19:07:38 GMT
server
cloudflare
etag
"2de23c11c5d812ab8a5684ba6a633962"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
KJG44.4jhEI46Z91b01MssYg9OPxlzdg
cache-control
public, max-age=2678400
x-amz-cf-pop
LHR3-C1
cf-ray
6cf786a7ea947789-LHR
x-amz-cf-id
aCYEqpz9MeLe6BCzlde_CIBUyunGRdUsg1ZgoYL-zwqJkY83ptCAnA==
expires
Fri, 18 Feb 2022 11:36:30 GMT
/
6054c95a757a0200d2deeee0.webloader.smooch.io/
154 B
625 B
XHR
General
Full URL
https://6054c95a757a0200d2deeee0.webloader.smooch.io/
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.38 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-38.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d5ee34cd9c344d7dbbeac8058f480092148d454b155fb1cf090bb6066a2ab11d

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 bfad099b4e1fa2ec7d21876e0293dc20.cloudfront.net (CloudFront)
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
x-amz-cf-pop
FRA56-P3
x-cache
Hit from cloudfront
content-length
154
last-modified
Wed, 01 Dec 2021 18:59:23 GMT
server
AmazonS3
etag
"fbdbc37ad0d56185d9eb81822acdfbea"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
application/json
access-control-allow-origin
*
cache-control
max-age=300, public
accept-ranges
bytes
x-amz-cf-id
6FH5bYVGyJWAJ_5kqSBwaiBqrxJRrUah4bXmE-yLMHKovSEq3D086A==
p
api.segment.io/v1/
21 B
144 B
XHR
General
Full URL
https://api.segment.io/v1/p
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/customer_analytics_integration/marketing_website/cai.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.200.212.189 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-200-212-189.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
12f71cb993958eefc4bdb41d7dbbda490779a9c7aba448f7be52bb63912e0254

Request headers

Referer
https://www.zendesk.co.uk/
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Content-Type
text/plain

Response headers

access-control-allow-origin
https://www.zendesk.co.uk
date
Tue, 18 Jan 2022 11:36:31 GMT
content-length
21
vary
Origin
content-type
application/json
pendo.js
static.zdassets.com/customer_analytics_integration/marketing_website/
431 KB
131 KB
Script
General
Full URL
https://static.zdassets.com/customer_analytics_integration/marketing_website/pendo.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/customer_analytics_integration/marketing_website/cai.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
52a5dc3f4f9e414f197ccf703bc607d476be95ed04cdb616bb13abce634499e2
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
440
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
8F4BMSHBZ3PNHFGF
x-amz-id-2
CEeHtDjzyuiZlwZVHGAm3iy7JcJhRM+1qGuzvfGuTmYH3HVOTKI8IQlHTHvtbjd5Qa/T1AlUnTY=
last-modified
Sun, 17 Oct 2021 04:03:43 GMT
server
cloudflare
etag
W/"fb3f8c8a5fe588032a38fdff47981ac8"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Z0JPSXU17ttsK6S%2BlCFgUOwAgub68bn99xEsoO9Sa%2F2B0Uukt0tbuvs2yrxzx4vNVrbGKuNGXuZMGD0rSVRuJY4w0R18WOYA4vzKc%2FQ2M30PYlymK3oZrFY%2B8itxs1zUveC897g%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
x-amz-version-id
Zeucw0.YevgiM.WLaeHcvi.2A1XoBEEk
cf-ray
6cf786a8db8f0712-LHR
hero-video.mp4
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
457 KB
458 KB
Media
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/hero-video.mp4
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a38207bdd8d63c3e6105e0063d9d55b82ebd6e50a882b475e365a4a5ac570214

Request headers

Referer
https://www.zendesk.co.uk/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Range
bytes=32768-

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 f56af57b80f7163d09b40d9f4bdae692.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
563
x-cache
Hit from cloudfront
Content-Range
bytes 32768-500621/500622
x-amz-replication-status
COMPLETED
content-type
video/mp4
Content-Length
467854
last-modified
Sun, 05 Dec 2021 23:59:41 GMT
server
cloudflare
etag
"3058b10932471cbfb1630fc1ce46ffc5"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
hYAfV3J3CVf60SCblaLbNJa5GoHfbUPO
cache-control
public, max-age=2678400
x-amz-cf-pop
LHR3-C1
cf-ray
6cf786a8ec317789-LHR
x-amz-cf-id
YfeAGrhVoOq4LwUOyveFaqu-mrxlPI34xaJuVJDRyPmLqfQ1pwlwgg==
expires
Fri, 18 Feb 2022 11:36:30 GMT
hero-video-mobile.mp4
web-assets.zendesk.com/images/p-customer-experience-trends/2022/
551 KB
551 KB
Media
General
Full URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/hero-video-mobile.mp4
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a4c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b5889fab9d565ac3816ef0368b4a08e2f366b432ec321663866858e6035295d8

Request headers

Referer
https://www.zendesk.co.uk/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Range
bytes=32768-

Response headers

date
Tue, 18 Jan 2022 11:36:30 GMT
via
1.1 2d7b607c635e5859f4284dcb6414e0ca.cloudfront.net (CloudFront)
cf-cache-status
HIT
age
563
x-cache
Hit from cloudfront
Content-Range
bytes 32768-596611/596612
x-amz-replication-status
COMPLETED
content-type
video/mp4
Content-Length
563844
last-modified
Fri, 19 Nov 2021 19:07:38 GMT
server
cloudflare
etag
"2de23c11c5d812ab8a5684ba6a633962"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
x-amz-version-id
KJG44.4jhEI46Z91b01MssYg9OPxlzdg
cache-control
public, max-age=2678400
x-amz-cf-pop
LHR3-C1
cf-ray
6cf786a90c5a7789-LHR
x-amz-cf-id
aCYEqpz9MeLe6BCzlde_CIBUyunGRdUsg1ZgoYL-zwqJkY83ptCAnA==
expires
Fri, 18 Feb 2022 11:36:30 GMT
otSDKStub.js
cdn.cookielaw.org/scripttemplates/
19 KB
7 KB
Script
General
Full URL
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-Z4DV
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:9440 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
134482ec36c8980c2c7a3f2454c76546abcd612c9ae596d011251a7cd1d0fcbb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
IVhKS9vCZ6N2xbLKU0Dl/w==
age
3690
vary
Accept-Encoding
content-length
6456
x-ms-lease-status
unlocked
last-modified
Tue, 18 Jan 2022 03:31:35 GMT
server
cloudflare
etag
0x8D9DA3307CEA0BD
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
application/javascript
access-control-allow-origin
*
x-ms-request-id
01519e48-601e-00a8-5835-0c0cf3000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
max-age=14400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
6cf786aadce088c1-LHR
js
www.googletagmanager.com/gtag/
88 KB
36 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=DC-5461224
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-Z4DV
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
377803adb912aba6b09488b4740947bea52bd86e9d5e3cf36f7fef6b3156eba6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
36270
x-xss-protection
0
last-modified
Tue, 18 Jan 2022 09:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 18 Jan 2022 11:36:31 GMT
smooch.5.3.14.min.js
cdn.smooch.io/
9 KB
4 KB
Script
General
Full URL
https://cdn.smooch.io/smooch.5.3.14.min.js
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/customer-experience-trends/?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Q1_CXTrends22
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.98.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-98-91.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ac7b9d276bde77edbf1f53d30224aa4c57361398f3d954649124113d11755557

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Wed, 01 Dec 2021 18:59:25 GMT
content-encoding
gzip
last-modified
Wed, 01 Dec 2021 18:59:20 GMT
server
AmazonS3
age
4120627
etag
W/"1c1d222207b89c5fb5492c7d57fa6439"
vary
Accept-Encoding
x-cache
Hit from cloudfront
x-amz-version-id
XC0Qv.mIN4Xywhbhu93CqTWCDpU1wRdR
via
1.1 436c247027acc191b22ece964efbaeca.cloudfront.net (CloudFront)
cache-control
max-age=630720000, public
x-amz-replication-status
PENDING
x-amz-cf-pop
FRA50-C1
content-type
application/javascript
x-amz-cf-id
mFZCP7im3Xh1HrXFNnqA3ju8CHoz__7gOeqLI1u5ZdMrxxS7RpwIqA==
events
logx.optimizely.com/v1/
0
362 B
XHR
General
Full URL
https://logx.optimizely.com/v1/events
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/scripts/optimizely.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
75.101.188.239 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-75-101-188-239.compute-1.amazonaws.com
Software
nginx/1.17.2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.zendesk.co.uk/
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Date
Tue, 18 Jan 2022 11:36:31 GMT
Server
nginx/1.17.2
Content-Type
text/plain
Access-Control-Allow-Origin
https://www.zendesk.co.uk
Access-Control-Expose-Headers
X-Results-Data-Source
Access-Control-Allow-Credentials
true
Connection
keep-alive
Timing-Allow-Origin
*
X-Request-Id
76ed0428-815a-413e-abce-e6a8fa3b42c4
276375ce-dff4-4b4a-b061-52e5cc105fc0.json
cdn.cookielaw.org/consent/276375ce-dff4-4b4a-b061-52e5cc105fc0/
3 KB
2 KB
XHR
General
Full URL
https://cdn.cookielaw.org/consent/276375ce-dff4-4b4a-b061-52e5cc105fc0/276375ce-dff4-4b4a-b061-52e5cc105fc0.json
Requested by
Host: cdn.cookielaw.org
URL: https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:9440 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c55aed8853abd9ce64e553cc947bc0cfd8591d59030493595c8994decd7f84a6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
tTjCgOLgMNyiGl55TzCtCA==
age
4393
vary
Accept-Encoding
content-length
1389
x-ms-lease-status
unlocked
last-modified
Thu, 02 Dec 2021 22:40:03 GMT
server
cloudflare
etag
0x8D9B5E4AE9293F0
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
application/x-javascript
access-control-allow-origin
*
x-ms-request-id
62428111-901e-007a-6bd3-e7b2ab000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Cache-Control,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
public, max-age=14400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
6cf786abecb375ad-LHR
expires
Tue, 18 Jan 2022 15:36:31 GMT
smooch.5.3.14.css
cdn.smooch.io/
4 KB
1 KB
Stylesheet
General
Full URL
https://cdn.smooch.io/smooch.5.3.14.css
Requested by
Host: cdn.smooch.io
URL: https://cdn.smooch.io/smooch.5.3.14.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.98.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-98-91.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
66b95d8ee4bd0a04882760d32340258f7cb16a7119971eb8afe9b90b91e940fe

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Wed, 01 Dec 2021 18:59:26 GMT
content-encoding
gzip
last-modified
Wed, 01 Dec 2021 18:59:20 GMT
server
AmazonS3
age
4120626
etag
W/"b984f7895f1af2fcb9f68a3ba6b23ec4"
vary
Accept-Encoding
x-cache
Hit from cloudfront
x-amz-version-id
q4nQkQTvMAfElZozV_fan_oU9pw81dAI
via
1.1 436c247027acc191b22ece964efbaeca.cloudfront.net (CloudFront)
cache-control
max-age=630720000, public
x-amz-replication-status
PENDING
x-amz-cf-pop
FRA50-C1
content-type
text/css
x-amz-cf-id
bs9R4oGhg2XIctjET6nwa6O30TNNosPjvAORFydFd6M0xi6vmr74mQ==
frame.5.3.14.css
cdn.smooch.io/ Frame EE73
119 KB
17 KB
Stylesheet
General
Full URL
https://cdn.smooch.io/frame.5.3.14.css
Requested by
Host: cdn.smooch.io
URL: https://cdn.smooch.io/smooch.5.3.14.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.98.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-98-91.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c13079bc956ca49b4ccd5540a1204b67c92db5ae56473af7d77a2df997909201

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Wed, 01 Dec 2021 18:59:26 GMT
content-encoding
gzip
last-modified
Wed, 01 Dec 2021 18:59:20 GMT
server
AmazonS3
age
4120626
etag
W/"90cfee7bfbd64bdfc58aa722c02ced94"
vary
Accept-Encoding
x-cache
Hit from cloudfront
x-amz-version-id
yyad8hzxH8GmPBKdaPfOq1PwGjttNO1h
via
1.1 436c247027acc191b22ece964efbaeca.cloudfront.net (CloudFront)
cache-control
max-age=630720000, public
x-amz-replication-status
PENDING
x-amz-cf-pop
FRA50-C1
content-type
text/css
x-amz-cf-id
50NUM9_f4SHn0a9tTN9bMw1iDch6qrOfItHQYhuihgAF3eztyZsD1Q==
frame.5.3.14.min.js
cdn.smooch.io/ Frame EE73
942 KB
261 KB
Script
General
Full URL
https://cdn.smooch.io/frame.5.3.14.min.js
Requested by
Host: cdn.smooch.io
URL: https://cdn.smooch.io/smooch.5.3.14.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.98.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-98-91.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1f65096b4627c18e37e3d1a3cb92771014bbeefee39323289e4f5b30ff2481dc

Request headers

Referer
https://www.zendesk.co.uk/
Origin
https://www.zendesk.co.uk
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Thu, 16 Dec 2021 00:30:44 GMT
content-encoding
gzip
vary
Accept-Encoding,Origin,Access-Control-Request-Headers,Access-Control-Request-Method
age
2891148
x-cache
Hit from cloudfront
x-amz-replication-status
FAILED
access-control-allow-origin
*
last-modified
Wed, 01 Dec 2021 18:59:20 GMT
server
AmazonS3
etag
W/"14f4d53ce5613de50d9da660e528c637"
access-control-max-age
3000
access-control-allow-methods
GET
x-amz-version-id
G_JxKI06h5CkfMrerdf80y8Xw616upnx
via
1.1 a267c4458d5587daaaf85f1d134a02d4.cloudfront.net (CloudFront)
cache-control
max-age=630720000, public
x-amz-cf-pop
FRA50-C1
content-type
application/javascript
x-amz-cf-id
zZasWlRfvtwZQ_t2ooh4WA1QyFYk3fYuCFGQaLlMHXI-Emyk-CkDdg==
location
geolocation.onetrust.com/cookieconsentpub/v1/geo/
153 B
432 B
XHR
General
Full URL
https://geolocation.onetrust.com/cookieconsentpub/v1/geo/location
Requested by
Host: cdn.cookielaw.org
URL: https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:10::6814:b844 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6fba5ed9a21a948a1edf9f018055a8ed911df83da750fcb24177e2a3c539a085
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept
application/json
Referer
https://www.zendesk.co.uk/
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
gzip
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
access-control-allow-methods
GET, OPTIONS
content-type
application/json
access-control-allow-origin
*
strict-transport-security
max-age=31536000; includeSubDomains; preload
cf-ray
6cf786acf9e6773e-LHR
access-control-allow-headers
Content-Type
otBannerSdk.js
cdn.cookielaw.org/scripttemplates/6.27.0/
321 KB
76 KB
Script
General
Full URL
https://cdn.cookielaw.org/scripttemplates/6.27.0/otBannerSdk.js
Requested by
Host: cdn.cookielaw.org
URL: https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:9440 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a384d1fc7d84b2fe1b1cb470193838a86a5c72d39268aed7825e2235285b5ef7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
8eaHtBigP1U3b42ruIgxsQ==
age
3690
vary
Accept-Encoding
content-length
78056
x-ms-lease-status
unlocked
last-modified
Mon, 29 Nov 2021 20:31:00 GMT
server
cloudflare
etag
0x8D9B37727F240FD
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
application/javascript
access-control-allow-origin
*
x-ms-request-id
b59b013f-c01e-00ea-3969-e527e7000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
max-age=14400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
6cf786ad5a7888c1-LHR
en.json
cdn.cookielaw.org/consent/276375ce-dff4-4b4a-b061-52e5cc105fc0/5e2e4f71-ff3d-4d50-bca0-9ba949a24cc5/
463 KB
52 KB
Fetch
General
Full URL
https://cdn.cookielaw.org/consent/276375ce-dff4-4b4a-b061-52e5cc105fc0/5e2e4f71-ff3d-4d50-bca0-9ba949a24cc5/en.json
Requested by
Host: cdn.cookielaw.org
URL: https://cdn.cookielaw.org/scripttemplates/6.27.0/otBannerSdk.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:9440 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a66f549dc4a787f9f5410bf793a923e6ecc17c9d5958dc012c56d33ab6ca5d01
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
yEd+F6OPoac9UMA19+ITBg==
age
4393
vary
Accept-Encoding
content-length
53309
x-ms-lease-status
unlocked
last-modified
Thu, 02 Dec 2021 22:42:05 GMT
server
cloudflare
etag
0x8D9B5E4F78AB403
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
application/x-javascript
access-control-allow-origin
*
x-ms-request-id
7804fa36-001e-0159-74e0-e79b35000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Cache-Control,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
public, max-age=14400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
6cf786ae189f75ad-LHR
expires
Tue, 18 Jan 2022 15:36:31 GMT
config
6054c95a757a0200d2deeee0.config.smooch.io/sdk/v2/integrations/6054c95a757a0200d2deeee0/ Frame EE73
915 B
1 KB
Fetch
General
Full URL
https://6054c95a757a0200d2deeee0.config.smooch.io/sdk/v2/integrations/6054c95a757a0200d2deeee0/config
Requested by
Host: cdn.smooch.io
URL: https://cdn.smooch.io/frame.5.3.14.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
50.19.123.12 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
nginx /
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Security Headers
Name Value
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Request headers

Accept-Language
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x-smooch-sdk
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User-Agent
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Content-Type
application/json
Accept
application/json
x-smooch-clientid
f6a70433439749859a145a4465fa431f
Referer
https://www.zendesk.co.uk/
x-smooch-appid

Response headers

Pragma
no-cache
Date
Tue, 18 Jan 2022 11:36:32 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
nginx
ETag
W/"393-h0dYi8i8cy+HXR8PbHEYVJF4X4g"
Vary
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Access-Control-Expose-Headers
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Access-Control-Allow-Credentials
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config
6054c95a757a0200d2deeee0.config.smooch.io/sdk/v2/integrations/6054c95a757a0200d2deeee0/ Frame
0
0
Preflight
General
Full URL
https://6054c95a757a0200d2deeee0.config.smooch.io/sdk/v2/integrations/6054c95a757a0200d2deeee0/config
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
50.19.123.12 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-19-123-12.compute-1.amazonaws.com
Software
nginx /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept
*/*
Access-Control-Request-Method
GET
Access-Control-Request-Headers
content-type,x-smooch-appid,x-smooch-clientid,x-smooch-sdk
Origin
https://www.zendesk.co.uk
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Server
nginx
Date
Tue, 18 Jan 2022 11:36:32 GMT
Content-Length
0
Connection
keep-alive
Cache-Control
private, no-cache, no-store, must-revalidate
Expires
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Pragma
no-cache
Access-Control-Allow-Origin
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Vary
Origin
Access-Control-Allow-Credentials
true
Access-Control-Max-Age
2592000
Access-Control-Allow-Methods
GET, HEAD, PUT, POST, DELETE, OPTIONS
access-control-allow-headers
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cdn.cookielaw.org/scripttemplates/6.27.0/assets/
13 KB
3 KB
Fetch
General
Full URL
https://cdn.cookielaw.org/scripttemplates/6.27.0/assets/otFlat.json
Requested by
Host: cdn.cookielaw.org
URL: https://cdn.cookielaw.org/scripttemplates/6.27.0/otBannerSdk.js
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H2
Security
TLS 1.3, , AES_128_GCM
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2606:4700::6810:9440 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
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server
cloudflare
etag
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expect-ct
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strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
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access-control-expose-headers
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cache-control
max-age=14400
x-ms-version
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accept-ranges
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cf-ray
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otPcPanel.json
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48 KB
11 KB
Fetch
General
Full URL
https://cdn.cookielaw.org/scripttemplates/6.27.0/assets/v2/otPcPanel.json
Requested by
Host: cdn.cookielaw.org
URL: https://cdn.cookielaw.org/scripttemplates/6.27.0/otBannerSdk.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:9440 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
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cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
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age
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vary
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content-length
11552
x-ms-lease-status
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last-modified
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server
cloudflare
etag
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expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
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access-control-allow-origin
*
x-ms-request-id
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access-control-expose-headers
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cache-control
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accept-ranges
bytes
cf-ray
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20 KB
4 KB
Fetch
General
Full URL
https://cdn.cookielaw.org/scripttemplates/6.27.0/assets/otCommonStyles.css
Requested by
Host: cdn.cookielaw.org
URL: https://cdn.cookielaw.org/scripttemplates/6.27.0/otBannerSdk.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:9440 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-ms-blob-type
BlockBlob
date
Tue, 18 Jan 2022 11:36:31 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
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age
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vary
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
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access-control-allow-origin
*
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access-control-expose-headers
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cache-control
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x-ms-version
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cf-ray
6cf786af6ab175ad-LHR
data-min.json
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41 KB
42 KB
XHR
General
Full URL
https://zen-marketing-assets.s3-us-west-2.amazonaws.com/json/crometrics/data-min.json
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/scripts/optimizely.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.218.235.49 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-us-west-2-r-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

Date
Tue, 18 Jan 2022 11:36:33 GMT
Last-Modified
Tue, 30 Jun 2020 15:48:34 GMT
Server
AmazonS3
x-amz-request-id
CS5VYMGQE854SE2A
ETag
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Vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method
Access-Control-Allow-Methods
GET
x-amz-version-id
vfgsNR1XTB6L1rL8RUM8VCxlmJKl.Ees
Access-Control-Allow-Origin
*
Access-Control-Max-Age
3000
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Type
application/json
Content-Length
41951
x-amz-id-2
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7 KB
6 KB
Script
General
Full URL
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Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/customer_analytics_integration/marketing_website/pendo.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2013 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:32 GMT
content-encoding
gzip
x-content-type-options
nosniff
access-control-allow-origin
*
vary
Accept-Encoding
access-control-allow-methods
GET,POST
content-type
application/javascript
via
1.1 google
access-control-max-age
600
access-control-allow-credentials
false
access-control-allow-headers
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app.pendo.io/data/ptm.gif/
42 B
115 B
Image
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2013 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:32 GMT
via
1.1 google
x-content-type-options
nosniff
access-control-max-age
600
access-control-allow-methods
GET,POST
content-type
image/gif
access-control-allow-origin
*
access-control-allow-credentials
false
access-control-allow-headers
Origin,Accept,Content-Type,Authorization
content-length
42
popover.js
fast.wistia.com/assets/external/
199 KB
41 KB
Script
General
Full URL
https://fast.wistia.com/assets/external/popover.js
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:32 GMT
content-encoding
br
vary
Accept-Encoding
age
2408
x-cache
HIT, HIT
content-length
42027
x-served-by
cache-iad-kcgs7200062-IAD, cache-icn1450081-ICN
access-control-allow-origin
*
x-browser-version
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last-modified
Fri, 14 Jan 2022 20:12:11 GMT
x-timer
S1642505792.068492,VS0,VE0
etag
"61e1d91b-a42b"
strict-transport-security
max-age=0
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
public, max-age=3600
x-browser
chrome
x-ecma-v
modern
accept-ranges
bytes
timing-allow-origin
*
x-cache-hits
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wistia-mux.js
fast.wistia.com/assets/external/
92 KB
24 KB
Script
General
Full URL
https://fast.wistia.com/assets/external/wistia-mux.js
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a04:4e42:600::622 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Accept-Language
en-GB,en;q=0.9
Referer
https://www.zendesk.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 18 Jan 2022 11:36:32 GMT
content-encoding
br
vary
Accept-Encoding
age
1574
x-cache
HIT, HIT
content-length
24770
x-served-by
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access-control-allow-origin
*
x-browser-version
97
last-modified
Fri, 14 Jan 2022 20:12:11 GMT
x-timer
S1642505792.068576,VS0,VE0
etag
"61e1d91b-60c2"
strict-transport-security
max-age=0
content-type
application/javascript
via
1.1 varnish, 1.1 varnish
cache-control
public, max-age=3600
x-browser
chrome
x-ecma-v
modern
accept-ranges
bytes
timing-allow-origin
*
x-cache-hits
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PNSB.woff2
d1eipm3vz40hy0.cloudfront.net/fonts/
18 KB
18 KB
Font
General
Full URL
https://d1eipm3vz40hy0.cloudfront.net/fonts/PNSB.woff2
Requested by
Host: web-assets.zendesk.co.uk
URL: https://web-assets.zendesk.co.uk/css/p-customer-experience-trends-2022.min.e20453ea.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.242.146 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://web-assets.zendesk.co.uk/
Origin
https://www.zendesk.co.uk
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Fri, 15 Oct 2021 23:41:46 GMT
via
1.1 ed18d8ae19db26837eda53bbf8f03c08.cloudfront.net (CloudFront)
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
age
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x-cache
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x-amz-replication-status
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content-length
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x-amz-meta-replication-status
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last-modified
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server
AmazonS3
etag
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access-control-max-age
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access-control-allow-methods
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x-amz-version-id
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access-control-allow-origin
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cache-control
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x-amz-meta-version-id
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x-amz-cf-pop
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accept-ranges
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content-type
binary/octet-stream
x-amz-cf-id
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events
logx.optimizely.com/v1/
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362 B
XHR
General
Full URL
https://logx.optimizely.com/v1/events
Requested by
Host: www.zendesk.co.uk
URL: https://www.zendesk.co.uk/scripts/optimizely.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
75.101.188.239 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-75-101-188-239.compute-1.amazonaws.com
Software
nginx/1.17.2 /
Resource Hash
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Request headers

Referer
https://www.zendesk.co.uk/
Accept-Language
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Request headers

Referer
https://www.zendesk.co.uk/
Accept-Language
en-GB,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
content-type
application/x-www-form-urlencoded

Response headers

access-control-allow-origin
*
date
Tue, 18 Jan 2022 11:36:34 GMT
content-length
2
access-control-allow-methods
POST, OPTIONS
content-type
text/plain; charset=utf-8
/
fg8vvsvnieiv3ej16jby.litix.io/
0
0

/
fg8vvsvnieiv3ej16jby.litix.io/ Frame
0
0
Preflight
General
Full URL
https://fg8vvsvnieiv3ej16jby.litix.io/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.71.4.132 -, , ASN (),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
content-type
Origin
https://www.zendesk.co.uk
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Access-Control-Allow-Headers
Content-Type
Access-Control-Allow-Methods
POST, GET
Access-Control-Allow-Origin
*
Access-Control-Max-Age
86400
Date
Tue, 18 Jan 2022 11:36:39 GMT
Content-Length
0
Connection
keep-alive
/
fg8vvsvnieiv3ej16jby.litix.io/
0
0

/
fg8vvsvnieiv3ej16jby.litix.io/ Frame
0
0
Preflight
General
Full URL
https://fg8vvsvnieiv3ej16jby.litix.io/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.71.4.132 -, , ASN (),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
content-type
Origin
https://www.zendesk.co.uk
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Access-Control-Allow-Headers
Content-Type
Access-Control-Allow-Methods
POST, GET
Access-Control-Allow-Origin
*
Access-Control-Max-Age
86400
Date
Tue, 18 Jan 2022 11:36:39 GMT
Content-Length
0
Connection
keep-alive

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
web-assets.zendesk.com
URL
https://web-assets.zendesk.com/images/p-customer-experience-trends/2022/hero-video-mobile.mp4
Domain
fg8vvsvnieiv3ej16jby.litix.io
URL
https://fg8vvsvnieiv3ej16jby.litix.io/
Domain
fg8vvsvnieiv3ej16jby.litix.io
URL
https://fg8vvsvnieiv3ej16jby.litix.io/

Verdicts & Comments Add Verdict or Comment

76 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| dataLayer undefined| _ object| optimizely object| CRO_PJS function| loadJS function| CrossStorageClient function| $ function| jQuery function| FormSerializer function| picoModal function| patchDPIsupportIE object| lazySizes object| reveal object| cookieUtils object| formUtils object| webutils object| analytics object| _elqQ object| geoUtils boolean| requestInProgress object| concurrentQueue function| getDomain function| geoLocateQueue function| getGeoData function| isUserInContinentCountry function| isUserInRegions function| isUserInRegion function| isUserIn function| isUserOnZpn function| domainLanguage function| getLocale object| LazyloadSlideshow string| hiddenCampaignIdFieldValue function| isBreakpointUp function| isBreakpointDown object| breakpoints object| $dropdownArrow object| $fieldWrap object| deferredAnalytics function| hj function| isZ2Available number| z2timeout object| proactiveWidgetPages object| _elq function| Z2SunCoWidget object| Smooch object| __z2SunCoWidgetRef object| pendo object| pendo_options function| normalize object| google_tag_manager function| postscribe object| google_tag_manager_external function| gtag object| google_tag_data object| OneTrustStub string| OnetrustActiveGroups string| OptanonActiveGroups function| OptanonWrapper function| __onWebMessengerFrameReady__ object| otStubData object| Wistia string| _wistiaElemId object| _wq object| wistiaEmbeds object| Optanon object| OneTrust object| platform object| wistiajson1 object| wistiajson2 object| wistiajson3 object| wistiajson4

12 Cookies

Domain/Path Name / Value
.eloqua.com/ Name: ELOQUA
Value: GUID=94CF642E265A419A88FDBB8AAE60C38A
.eloqua.com/ Name: ELQSTATUS
Value: OK
.zendesk.co.uk/ Name: __cf_bm
Value: V_xUpPioFuDBQnf3_bkpZsKT9OlWhcJpLskcTd_XQYE-1642505789-0-AQ0+NfkMb+6qN0ty0sTo/eIsxI6FBXhBo6vaii54c2DgWP4PfFQFz+51lyB5XZ2M7byiPu3auOQ9xFXDhSOGzzg=
.zendesk.co.uk/ Name: optimizelyEndUserId
Value: oeu1642505790178r0.4987955442956751
.zendesk.co.uk/ Name: flight
Value: %7B%22first_touch_timestamp%22%3A1642505790387%2C%22last_touch_timestamp%22%3A1642505790387%2C%22first_referrer%22%3A%22%22%2C%22last_referrer%22%3A%22none%22%2C%22first_landing_page%22%3A%22https%3A%2F%2Fwww.zendesk.co.uk%2Fcustomer-experience-trends%2F%3Futm_source%3Deloqua%26utm_medium%3Dzendesk_email%26utm_campaign%3DQ1_CXTrends22%22%2C%22last_landing_page%22%3A%22none%22%2C%22time_on_site%22%3A0%2C%22total_time_on_site%22%3A0%2C%22page_views%22%3A1%2C%22visits%22%3A1%2C%22trials%22%3A0%2C%22domain%22%3A%22none%22%2C%22seenOffer%22%3A%22ProactiveChat%22%2C%22seenOfferVersion%22%3A%221.0.4%22%7D
www.zendesk.co.uk/ Name: AWSALB
Value: AfdvtTbPBa7ExE9z6ch6OFlqUn5e3CfzBW2GkiG/jAarDN1o9J+0fYproOfCXWLopaVpkr00+I3jyDxFxWioqE8oMtCfuGTyTHvVE9m0CByJBsz0thfTRMKk3pJ/
www.zendesk.co.uk/ Name: AWSALBCORS
Value: AfdvtTbPBa7ExE9z6ch6OFlqUn5e3CfzBW2GkiG/jAarDN1o9J+0fYproOfCXWLopaVpkr00+I3jyDxFxWioqE8oMtCfuGTyTHvVE9m0CByJBsz0thfTRMKk3pJ/
www.zendesk.co.uk/ Name: connect.sid
Value: s%3AxXAvZNRJ3g3dqfWmGydxBBAuq7EaEoUG.UPz%2FIsLYfwOHD4R34RBtWD2czUT%2FhU%2Ff%2FIy5O0h0se4
.zendesk.co.uk/ Name: ajs_anonymous_id
Value: %22cbd49848-7938-4540-8a40-cdb7a69ec17b%22
.zendesk.co.uk/ Name: _gcl_au
Value: 1.1.920454123.1642505791
.zendesk.co.uk/ Name: noblePageCount
Value: 1
.www.zendesk.co.uk/ Name: OptanonConsent
Value: isIABGlobal=false&datestamp=Tue+Jan+18+2022+11%3A36%3A32+GMT%2B0000+(GMT)&version=6.27.0&hosts=&genVendors=&consentId=fb23d228-19b5-4f27-bdfd-e88656df3a48&interactionCount=0&landingPath=https%3A%2F%2Fwww.zendesk.co.uk%2Fcustomer-experience-trends%2F%3Futm_source%3Deloqua%26utm_medium%3Dzendesk_email%26utm_campaign%3DQ1_CXTrends22&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0004%3A0%2CC0005%3A0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src * wss://*.zopim.com 'unsafe-inline' 'unsafe-eval'; frame-ancestors 'self' app.optimizely.com *.zendesk.com *.zendesk.co.jp *.zendesk.co.uk *.zendesk.com.br *.zendesk.com.mx *.zendesk.com.ru *.zendesk.de *.zendesk.es *.zendesk.fr *.zendesk.it *.zendesk.kr *.zendesk.nl *.zendesk.tw *.zendesk.hk; font-src * data:; img-src * data:; media-src * blob:;worker-src 'self' blob:

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

6054c95a757a0200d2deeee0.config.smooch.io
6054c95a757a0200d2deeee0.webloader.smooch.io
a112699136.cdn.optimizely.com
api.segment.io
app.hello.zendesk.com
app.pendo.io
cdn.cookielaw.org
cdn.smooch.io
cdn3.optimizely.com
d1eipm3vz40hy0.cloudfront.net
distillery.wistia.com
embedwistia-a.akamaihd.net
fast.wistia.com
fg8vvsvnieiv3ej16jby.litix.io
geolocation.onetrust.com
img03.en25.com
logx.optimizely.com
pipedream.wistia.com
reveal.clearbit.com
s2136619493.t.eloqua.com
static.zdassets.com
web-assets.zendesk.co.uk
web-assets.zendesk.com
www.googletagmanager.com
www.zendesk.co.uk
www.zndsk.com
zen-marketing-assets.s3-us-west-2.amazonaws.com
fg8vvsvnieiv3ej16jby.litix.io
web-assets.zendesk.com
100.25.225.205
104.111.229.66
104.16.104.83
104.18.72.113
142.0.160.13
142.0.160.14
143.204.98.91
18.135.20.243
18.66.242.146
23.45.103.78
23.67.128.30
2606:4700:10::6814:b844
2606:4700::6810:9440
2606:4700::6811:5d5e
2606:4700::6812:a4c
2a00:1450:4001:827::2013
2a00:1450:4001:82a::2008
2a04:4e42:600::622
50.19.123.12
52.218.235.49
52.222.214.38
52.71.4.132
52.86.94.156
54.200.212.189
75.101.188.239
92.123.195.92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