www.aepohio.com
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161.235.226.153
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Submitted URL: http://aepohio.com/
Effective URL: https://www.aepohio.com/
Submission: On June 26 via manual from CO — Scanned from DE
Effective URL: https://www.aepohio.com/
Submission: On June 26 via manual from CO — Scanned from DE
Form analysis 1 forms found in the DOM
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<span id="FormProcessingOverlay">
<div id="ctl03_FormProcessingOverlay">
<div class="form-processing-overlay">
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<h2>Processing your request</h2>
<p>Thank you for your patience.</p>
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<span id="HeaderControl">
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<!-- Google Code for Remarketing Tag -->
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<noscript>
<div style="display:inline;">
<img height="1" width="1" style="border-style:none; display:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/825332955/?guid=ON&script=0">
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</noscript>
<div id="ctl04_DivSkipNav" class="d-flex">
<a href="#main" tabindex="1" accesskey="2" class=" mx-auto sr-only sr-only-focusable">Skip to main content</a>
</div>
<nav class="navbar navbar-light navbar-expand-md aep-navbar home">
<div class="container">
<a class="navbar-brand aep-brand" href="https://www.aepohio.com">
<img src="/lib/images/svgs/logos/OHIO_Primary_RGB_RG.svg" class="aep-brand-image" alt="Aep Ohio">
</a>
<span id="ctl04_loginButtonMobile">
<button class="btn btn-danger btn-global-login login-sm collapsed" data-btn="login" type="button" data-toggle="collapse" data-target="#globalLoginMenu" aria-expanded="false" aria-controls="">LOG IN</button>
</span>
<button class="hamburger hamburger--squeeze collapsed" type="button" id="mobileNavToggle" data-toggle="collapse" data-target="#mobileNav" aria-controls="mobileNav" aria-expanded="false" aria-label="Toggle navigation">
<span class="hamburger-box">
<span class="hamburger-inner"></span>
</span>
</button>
<div class="mobile-nav-container collapse" id="mobileNav">
<div class="search-bar" role="form">
<div id="ctl04_PanelMobileSearchBar" class="search-form" onkeypress="javascript:return WebForm_FireDefaultButton(event, 'ctl04_SiteSearchButtonMobile')">
<input name="ctl00$ctl04$MobileSearchTextBox" type="text" id="ctl04_MobileSearchTextBox" class="form-control search-input js-site-search-input" placeholder="What can we help you find?">
<a id="ctl04_SiteSearchButtonMobile" class="search-icon" role="button" aria-label="search site" href="javascript:__doPostBack('ctl00$ctl04$SiteSearchButtonMobile','')"></a>
</div>
</div>
<div class="mobile-nav">
<ul class="level-1">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Children" aria-expanded="true" aria-controls="My_Account_Children">
<div class="nav-item-text" id="My_Account">
<div>My Account</div>
</div>
<div class="nav-item-expander "></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Children" aria-labelledby="My_Account" data-parent="#My_Account">
<ul class="level-2">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/">Account Summary</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_Children" aria-expanded="true" aria-controls="My_Account_Bills___Payments_Children">
<div class="nav-item-text" id="My_Account_Bills___Payments">
<div>Bills & Payments</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Bills___Payments_Children" aria-labelledby="My_Account_Bills___Payments" data-parent="#My_Account_Bills___Payments">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/bills/">Bills & Payments Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_View_Your_Bills_Children" aria-expanded="true"
aria-controls="My_Account_Bills___Payments_View_Your_Bills_Children">
<div class="nav-item-text" id="My_Account_Bills___Payments_View_Your_Bills">
<div>View Your Bills</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Bills___Payments_View_Your_Bills_Children" aria-labelledby="My_Account_Bills___Payments_View_Your_Bills"
data-parent="#My_Account_Bills___Payments_View_Your_Bills">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/bills/#viewBills">Billing History</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_View_Your_Bills_View_Bill">
<a href="/account/bills/view/">View Bill</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_View_Your_Bills_Understanding_Your_Bill">
<a href="/account/bills/view/understanding">Understanding Your Bill</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_Pay_Your_Bill_Children" aria-expanded="true"
aria-controls="My_Account_Bills___Payments_Pay_Your_Bill_Children">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill">
<div>Pay Your Bill</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Bills___Payments_Pay_Your_Bill_Children" aria-labelledby="My_Account_Bills___Payments_Pay_Your_Bill" data-parent="#My_Account_Bills___Payments_Pay_Your_Bill">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/bills/pay">Make a Payment</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Activity">
<a href="/account/bills/pay/payment-activity">Payment Activity</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Children" aria-expanded="true"
aria-controls="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Children">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance">
<div>Payment Assistance</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Children" aria-labelledby="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance"
data-parent="#My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance">
<ul class="level-5">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/bills/pay/assistance/">Payment Assistance Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Payment_Assistance_Programs">
<a href="/account/bills/pay/assistance/#programs">Payment Assistance Programs</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Bill_Assistance_Options">
<a href="/account/bills/pay/assistance/bill-assistance-options">Bill Assistance Options</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Payment_Arrangement">
<a href="/account/bills/pay/assistance/arrangement">Payment Arrangement</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Payment_Extension">
<a href="/account/bills/pay/assistance/extension">Payment Extension</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Winter_Bill_Help">
<a href="/account/bills/pay/assistance/winter-bill-help">Winter Bill Help</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Manage_Payment_Methods">
<a href="/account/bills/pay/wallet/">Manage Payment Methods</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_AutoPay">
<a href="/account/bills/pay/auto-pay">AutoPay</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Average_Monthly_Payments">
<a href="/account/bills/pay/amp">Average Monthly Payments</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Paperless_Billing">
<a href="/account/bills/paperless/">Paperless Billing</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_Billing___Payment_Programs_Children" aria-expanded="true"
aria-controls="My_Account_Bills___Payments_Billing___Payment_Programs_Children">
<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs">
<div>Billing & Payment Programs</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Bills___Payments_Billing___Payment_Programs_Children" aria-labelledby="My_Account_Bills___Payments_Billing___Payment_Programs"
data-parent="#My_Account_Bills___Payments_Billing___Payment_Programs">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/bills/programs/">Programs Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_Paperless_Billing">
<a href="/account/bills/paperless/">Paperless Billing</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_AutoPay">
<a href="/account/bills/pay/auto-pay">AutoPay</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_Average_Monthly_Payments">
<a href="/account/bills/pay/amp">Average Monthly Payments</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_Neighbor_To_Neighbor">
<a href="/account/bills/programs/donation">Neighbor To Neighbor</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_Time_of_Use">
<a href="/account/bills/programs/time-of-use">Time of Use</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Payment_Assistance">
<a href="/account/bills/pay/assistance/">Payment Assistance</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Bills___Payments_Billing_Alerts">
<a href="/account/settings/notifications/">Billing Alerts</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Service_Requests_Children" aria-expanded="true" aria-controls="My_Account_Service_Requests_Children">
<div class="nav-item-text" id="My_Account_Service_Requests">
<div>Service Requests</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Service_Requests_Children" aria-labelledby="My_Account_Service_Requests" data-parent="#My_Account_Service_Requests">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/service/">Service Requests Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Children" aria-expanded="true"
aria-controls="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Children">
<div class="nav-item-text" id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service">
<div>Start, Stop or Transfer Your Service</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Children" aria-labelledby="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service"
data-parent="#My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/service/start-stop-transfer">Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Start_Service">
<a href="/account/service/start/">Start Service</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Stop_Service">
<a href="/account/service/stop">Stop Service</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Transfer_Service">
<a href="/account/service/transfer">Transfer Service</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Service_Requests_Modify_Service_Children" aria-expanded="true"
aria-controls="My_Account_Service_Requests_Modify_Service_Children">
<div class="nav-item-text" id="My_Account_Service_Requests_Modify_Service">
<div>Modify Service</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Service_Requests_Modify_Service_Children" aria-labelledby="My_Account_Service_Requests_Modify_Service" data-parent="#My_Account_Service_Requests_Modify_Service">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/service/modify/">Change or Upgrade Your Service</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Modify_Service_Modify_Home_Service">
<a href="/account/service/modify/home">Modify Home Service</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Modify_Service_Modify_Business_Service">
<a href="/account/service/modify/business">Modify Business Service</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Security_Deposits">
<a href="/account/service/deposits">Security Deposits</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Meter_Reading_Schedule">
<a href="/account/service/meter-reading-schedule">Meter Reading Schedule</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Request_a_Letter_of_Credit">
<a href="/account/service/letter-credit">Request a Letter of Credit</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Service_Requests_Electric_Choice">
<a href="/company/about/choice/">Electric Choice</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Your_Energy_Usage_Children" aria-expanded="true" aria-controls="My_Account_Your_Energy_Usage_Children">
<div class="nav-item-text" id="My_Account_Your_Energy_Usage">
<div>Your Energy Usage</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Your_Energy_Usage_Children" aria-labelledby="My_Account_Your_Energy_Usage" data-parent="#My_Account_Your_Energy_Usage">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/usage/">Energy Usage Summary</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Your_Energy_Usage_Ways_To_Save">
<a href="/account/usage/ways-to-save">Ways To Save</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Your_Energy_Usage_Compare_Rates_Children" aria-expanded="true"
aria-controls="My_Account_Your_Energy_Usage_Compare_Rates_Children">
<div class="nav-item-text" id="My_Account_Your_Energy_Usage_Compare_Rates">
<div>Compare Rates</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Your_Energy_Usage_Compare_Rates_Children" aria-labelledby="My_Account_Your_Energy_Usage_Compare_Rates" data-parent="#My_Account_Your_Energy_Usage_Compare_Rates">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/company/about/rates/compare-rates">Compare Rates Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Your_Energy_Usage_Compare_Rates_Your_Energy_Usage">
<a href="/account/usage/">Your Energy Usage</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Your_Energy_Usage_Energy_Tools_FAQ">
<a href="/account/usage/energy-tools-faq">Energy Tools FAQ</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Account_Settings_Children" aria-expanded="true" aria-controls="My_Account_Account_Settings_Children">
<div class="nav-item-text" id="My_Account_Account_Settings">
<div>Account Settings</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Account_Settings_Children" aria-labelledby="My_Account_Account_Settings" data-parent="#My_Account_Account_Settings">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/settings/">Account Settings Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Account_Settings_Notifications_Children" aria-expanded="true"
aria-controls="My_Account_Account_Settings_Notifications_Children">
<div class="nav-item-text" id="My_Account_Account_Settings_Notifications">
<div>Notifications</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Account_Settings_Notifications_Children" aria-labelledby="My_Account_Account_Settings_Notifications" data-parent="#My_Account_Account_Settings_Notifications">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/settings/notifications/">Notifications Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Notifications_Usage_Notifications">
<a href="/account/settings/notifications/usage">Usage Notifications</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Account_Settings_Manage_Multiple_Accounts_Children" aria-expanded="true"
aria-controls="My_Account_Account_Settings_Manage_Multiple_Accounts_Children">
<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Multiple_Accounts">
<div>Manage Multiple Accounts</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="My_Account_Account_Settings_Manage_Multiple_Accounts_Children" aria-labelledby="My_Account_Account_Settings_Manage_Multiple_Accounts"
data-parent="#My_Account_Account_Settings_Manage_Multiple_Accounts">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/account/settings/accounts/">View Your Accounts</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Multiple_Accounts_Add_Account">
<a href="/account/settings/accounts/add">Add Account</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Multiple_Accounts_Remove_Account">
<a href="/account/settings/accounts/remove">Remove Account</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Multiple_Accounts_Change_Default_Login_Account">
<a href="/account/settings/default-account">Change Default Login Account</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Change_Account_Password">
<a href="/account/settings/password">Change Account Password</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Change_Email_Address">
<a href="/account/settings/email">Change Email Address</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Change_Mailing_Address">
<a href="/account/settings/mailing-address">Change Mailing Address</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Change_Phone_Number">
<a href="/account/settings/phone">Change Phone Number</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Meter_Access">
<a href="/account/settings/managemeteraccess">Manage Meter Access</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Account_Settings_Change_Profile_Name">
<a href="/account/settings/change-name">Change Profile Name</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="My_Account_Business_Accounts">
<a href="/business/">Business Accounts</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Outages_Children" aria-expanded="true" aria-controls="Outages_Children">
<div class="nav-item-text" id="Outages">
<div>Outages</div>
</div>
<div class="nav-item-expander "></div>
</div>
<div class="nav-item-children collapse " id="Outages_Children" aria-labelledby="Outages" data-parent="#Outages">
<ul class="level-2">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/outages/">Outages Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Report_Power_Outage">
<a href="/outages/report/">Report Power Outage</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Check_Outage_Status">
<a href="/outages/status">Check Outage Status</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_View_Outage_Map">
<a href="https://d6ss517do1xkp.cloudfront.net/external/default.html">View Outage Map</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Outage_Alerts">
<a href="/account/settings/notifications">Outage Alerts</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Outages_Report_Other_Problem_Children" aria-expanded="true" aria-controls="Outages_Report_Other_Problem_Children">
<div class="nav-item-text" id="Outages_Report_Other_Problem">
<div>Report Other Problem</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Outages_Report_Other_Problem_Children" aria-labelledby="Outages_Report_Other_Problem" data-parent="#Outages_Report_Other_Problem">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Safety_Hazard">
<a href="/outages/report/safety-hazard">Report Safety Hazard</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Tree_Problem">
<a href="/outages/problem/tree">Report Tree Problem</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Streetlight_Problem">
<a href="/outages/problem/streetlight">Report Streetlight Problem</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Leased_Light_Problem">
<a href="/outages/problem/leased-light">Report Leased Light Problem</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Power_Theft">
<a href="/outages/problem/power-theft">Report Power Theft</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Outages_Outages_FAQ">
<a href="/outages/faq">Outages FAQ</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Children" aria-expanded="true" aria-controls="Savings_Children">
<div class="nav-item-text" id="Savings">
<div>Savings</div>
</div>
<div class="nav-item-expander "></div>
</div>
<div class="nav-item-children collapse " id="Savings_Children" aria-labelledby="Savings" data-parent="#Savings">
<ul class="level-2">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/savings/">Savings Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Home_Children" aria-expanded="true"
aria-controls="Savings_Money_and_Energy_Savings_for_Your_Home_Children">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home">
<div>Money and Energy Savings for Your Home</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Home_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Home"
data-parent="#Savings_Money_and_Energy_Savings_for_Your_Home">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/savings/home/">Home Savings Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Children" aria-expanded="true"
aria-controls="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Children">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy">
<div>Save Energy</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy"
data-parent="#Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/savings/home/energy/">Save Energy Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Appliances___Electronics">
<a href="/savings/home/energy/appliances-electronics/">Appliances & Electronics</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Heating___Cooling">
<a href="/savings/home/energy/Heating-Cooling">Heating & Cooling</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Landscaping">
<a href="/savings/home/energy/landscaping">Landscaping</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Lighting">
<a href="/savings/home/energy/Lighting">Lighting</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Water_Heating">
<a href="/savings/home/energy/Water-Heating">Water Heating</a>
</div>
</div>
</li>
</ul>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Business_Children" aria-expanded="true"
aria-controls="Savings_Money_and_Energy_Savings_for_Your_Business_Children">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business">
<div>Money and Energy Savings for Your Business</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Business_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Business"
data-parent="#Savings_Money_and_Energy_Savings_for_Your_Business">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/savings/business/">Money and Energy Savings for Your Business Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Children" aria-expanded="true"
aria-controls="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Children">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy">
<div>Save Energy</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy"
data-parent="#Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/savings/business/energy/">Save Energy Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Heating___Cooling__HVAC_">
<a href="/savings/business/energy/Heating-Cooling">Heating & Cooling (HVAC)</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Lighting">
<a href="/savings/business/energy/Lighting">Lighting</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Motors___Drives">
<a href="/savings/business/energy/Motors-Drives">Motors & Drives</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Refrigeration">
<a href="/savings/business/energy/Refrigeration">Refrigeration</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_AEP_Ohio_Newsletter">
<a href="/savings/business/newsletter">AEP Ohio Newsletter</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Temperature_Tracker">
<a href="/savings/business/temperature">Temperature Tracker</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Savings_Toolkit">
<a href="/savings/business/toolkit/">Savings Toolkit</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Your_Energy_Usage">
<a href="/account/usage/">Your Energy Usage</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Payment_Assistance">
<a href="/account/bills/pay/assistance/">Payment Assistance</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Electrification_Children" aria-expanded="true" aria-controls="Savings_Electrification_Children">
<div class="nav-item-text" id="Savings_Electrification">
<div>Electrification</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Savings_Electrification_Children" aria-labelledby="Savings_Electrification" data-parent="#Savings_Electrification">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/savings/electrification">Electrification Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Electrification_Find_a_Solution_Provider">
<a href="/savings/electrification/Find-A-Provider">Find a Solution Provider</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Savings_Electrification_Technology_Library">
<a href="/savings/electrification/Technology-Library/">Technology Library</a>
</div>
</div>
</li>
</ul>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Children" aria-expanded="true" aria-controls="Community_Children">
<div class="nav-item-text" id="Community">
<div>Community</div>
</div>
<div class="nav-item-expander "></div>
</div>
<div class="nav-item-children collapse " id="Community_Children" aria-labelledby="Community" data-parent="#Community">
<ul class="level-2">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/community/">Community Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Linden_Community">
<a href="/community/Linden">Linden Community</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Caring_For_Our_Community_Children" aria-expanded="true" aria-controls="Community_Caring_For_Our_Community_Children">
<div class="nav-item-text" id="Community_Caring_For_Our_Community">
<div>Caring For Our Community</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Community_Caring_For_Our_Community_Children" aria-labelledby="Community_Caring_For_Our_Community" data-parent="#Community_Caring_For_Our_Community">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/community/caring/">Caring For Our Community Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Caring_For_Our_Community_Volunteering">
<a href="/community/caring/volunteerism">Volunteering</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Caring_For_Our_Community_Neighbor_to_Neighbor">
<a href="/community/caring/neighbor-to-neighbor">Neighbor to Neighbor</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Caring_For_Our_Community_Featured_Stories">
<a href="/community/caring/featured-stories">Featured Stories</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Growing_Our_Community_Children" aria-expanded="true" aria-controls="Community_Growing_Our_Community_Children">
<div class="nav-item-text" id="Community_Growing_Our_Community">
<div>Growing Our Community</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Community_Growing_Our_Community_Children" aria-labelledby="Community_Growing_Our_Community" data-parent="#Community_Growing_Our_Community">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/community/growing/">Growing Our Community Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Growing_Our_Community_Community___Customer_Experience_External_Affairs">
<a href="/community/growing/managers/">Community & Customer Experience/External Affairs</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Power_Projects___Plans_Children" aria-expanded="true" aria-controls="Community_Power_Projects___Plans_Children">
<div class="nav-item-text" id="Community_Power_Projects___Plans">
<div>Power Projects & Plans</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Community_Power_Projects___Plans_Children" aria-labelledby="Community_Power_Projects___Plans" data-parent="#Community_Power_Projects___Plans">
<ul class="level-3">
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<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/community/projects/">Power Projects & Plans Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Electric_Security_Plan">
<a href="/community/projects/electric-security-plan">Electric Security Plan</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Power_Projects___Plans_Smart_Grid_Children" aria-expanded="true"
aria-controls="Community_Power_Projects___Plans_Smart_Grid_Children">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Smart_Grid">
<div>Smart Grid</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Community_Power_Projects___Plans_Smart_Grid_Children" aria-labelledby="Community_Power_Projects___Plans_Smart_Grid"
data-parent="#Community_Power_Projects___Plans_Smart_Grid">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/community/projects/smart-grid/">Smart Grid Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Smart_Grid_Smart_Meters">
<a href="/community/projects/smart-grid/smart-meters">Smart Meters</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Power_Projects___Plans_Reliability___Tree_Trimming_Children" aria-expanded="true"
aria-controls="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Children">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming">
<div>Reliability & Tree Trimming</div>
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<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Children" aria-labelledby="Community_Power_Projects___Plans_Reliability___Tree_Trimming"
data-parent="#Community_Power_Projects___Plans_Reliability___Tree_Trimming">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/community/projects/tree-trimming">Reliability & Tree Trimming Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Plan_Before_You_Plant">
<a href="/community/projects/tree-trimming/plan-before-planting">Plan Before You Plant</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Danger_Tree_Program">
<a href="/community/projects/tree-trimming/danger-tree-program">Danger Tree Program</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Trees_and_Power_Lines_FAQ">
<a href="/community/projects/tree-trimming/faq">Trees and Power Lines FAQ</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Trim_to_Treat">
<a href="/community/projects/tree-trimming/trim-to-treat">Trim to Treat</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Right_Tree__Right_Place">
<a href="/community/projects/tree-trimming/right-tree">Right Tree, Right Place</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Trim_to_Treat">
<a href="/community/projects/trim-to-treat">Trim to Treat</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Underground_Cable_Project">
<a href="/community/projects/underground-cable">Underground Cable Project</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Central">
<a href="/community/projects/central">Central</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Eastern">
<a href="/community/projects/eastern">Eastern</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Far_South">
<a href="/community/projects/far-south">Far South</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Northeast">
<a href="/community/projects/northeast">Northeast</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Northwest">
<a href="/community/projects/northwest">Northwest</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Southeast">
<a href="/community/projects/southeast">Southeast</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Southern">
<a href="/community/projects/southern">Southern</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_Italian_Village">
<a href="/community/projects/italian-village">Italian Village</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Power_Projects___Plans_South_Side">
<a href="/community/projects/south-side">South Side</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Energy_Education_Children" aria-expanded="true" aria-controls="Community_Energy_Education_Children">
<div class="nav-item-text" id="Community_Energy_Education">
<div>Energy Education</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Community_Energy_Education_Children" aria-labelledby="Community_Energy_Education" data-parent="#Community_Energy_Education">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/community/education/">Energy Education Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Energy_Education_Kids___Teachers">
<a href="/community/education/kids-teachers/">Kids & Teachers</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Energy_Education_Recreation">
<a href="/community/education/recreation">Recreation</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Energy_Education_Electric___Magnetic_Fields">
<a href="/community/education/emf">Electric & Magnetic Fields</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Clean_Energy">
<a href="/clean-energy/">Clean Energy</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Economic_Development">
<a href="/company/economic/">Economic Development</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Electric_Cars">
<a href="/clean-energy/electric-cars/">Electric Cars</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Electrification_for_Your_Business">
<a href="/clean-energy/electrification-for-business/">Electrification for Your Business</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Community_Featured_Stories">
<a href="/community/caring/featured-stories">Featured Stories</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Contact_Children" aria-expanded="true" aria-controls="Contact_Children">
<div class="nav-item-text" id="Contact">
<div>Contact</div>
</div>
<div class="nav-item-expander "></div>
</div>
<div class="nav-item-children collapse " id="Contact_Children" aria-labelledby="Contact" data-parent="#Contact">
<ul class="level-2">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/contact">Contact Us</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Contact_Update_Account_Settings">
<a href="/account/settings">Update Account Settings</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Contact_Pay_Bill">
<a href="/account/bills/pay">Pay Bill</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Contact_Get_Payment_Assistance">
<a href="/account/bills/pay/assistance">Get Payment Assistance</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Contact_Report_an_Outage">
<a href="/outages/report">Report an Outage</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Contact_Start__Stop___Transfer">
<a href="/account/service/start-stop-transfer">Start, Stop & Transfer</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Contact_Aepril_Digital_Assistant">
<a href="/contact/aepril">Aepril Digital Assistant</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Safety_Children" aria-expanded="true" aria-controls="Safety_Children">
<div class="nav-item-text" id="Safety">
<div>Safety</div>
</div>
<div class="nav-item-expander "></div>
</div>
<div class="nav-item-children collapse " id="Safety_Children" aria-labelledby="Safety" data-parent="#Safety">
<ul class="level-2">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/safety/">Safety Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Safety_Order_Safety_DVD">
<a href="/safety/dvd">Order Safety DVD</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Safety_Power_Line_Safety">
<a href="/safety/power-lines">Power Line Safety</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Safety_Staying_Safe_at_Home">
<a href="/safety/home">Staying Safe at Home</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Safety_Contractor_Safety">
<a href="/safety/contractor">Contractor Safety</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Safety_Emergency_Responders">
<a href="/safety/emergency-responders">Emergency Responders</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_Children" aria-expanded="true" aria-controls="Company_Children">
<div class="nav-item-text" id="Company">
<div>Company</div>
</div>
<div class="nav-item-expander "></div>
</div>
<div class="nav-item-children collapse " id="Company_Children" aria-labelledby="Company" data-parent="#Company">
<ul class="level-2">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/company/">Company Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_Children" aria-expanded="true" aria-controls="Company_About_Us_Children">
<div class="nav-item-text" id="Company_About_Us">
<div>About Us</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Company_About_Us_Children" aria-labelledby="Company_About_Us" data-parent="#Company_About_Us">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/company/about/">About Us Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Choice_Children" aria-expanded="true"
aria-controls="Company_About_Us_AEP_Ohio_Electric_Choice_Children">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice">
<div>AEP Ohio Electric Choice</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Company_About_Us_AEP_Ohio_Electric_Choice_Children" aria-labelledby="Company_About_Us_AEP_Ohio_Electric_Choice" data-parent="#Company_About_Us_AEP_Ohio_Electric_Choice">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/company/about/choice/">AEP Ohio Electric Choice Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Children" aria-expanded="true"
aria-controls="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Children">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers">
<div>Choice for Business Customers</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Children"
aria-labelledby="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers" data-parent="#Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers">
<ul class="level-5">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/company/about/choice/business/">Choice for Business Customers Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Glossary_for_Business_Customers">
<a href="/company/about/choice/business/glossary">Glossary for Business Customers</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Lists_of_Active_Providers">
<a href="/company/about/choice/business/provider">Lists of Active Providers</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Notification___Metering_Point">
<a href="/company/about/choice/business/notification-metering">Notification & Metering Point</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Questions_to_Ask_a_Potential_Provider">
<a href="/company/about/choice/business/questions">Questions to Ask a Potential Provider</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Resources">
<a href="/company/about/choice/business/resources">Resources</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Manage_Usage_History_Access">
<a href="/company/about/choice/business/shared-list">Manage Usage History Access</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Business_FAQs">
<a href="/company/about/choice/business/#faq">Business FAQs</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Children" aria-expanded="true"
aria-controls="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Children">
<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers">
<div>CRES Providers</div>
</div>
<div class="nav-item-expander"></div>
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<a href="/company/about/choice/loa/">CRES Letter of Authorization Overview</a>
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<a href="/company/about/choice/loa/add">Add New Letter of Authorization</a>
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<a href="/company/about/choice/loa/faqs">Letter of Authorization FAQs</a>
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<div>Choice for Residential Customers</div>
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<a href="/company/about/choice/residential/">Choice for Residential Customers Overview</a>
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<a href="/company/about/choice/residential/glossary">Glossary</a>
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<a href="/company/about/choice/residential/providers">Lists of Active Providers</a>
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<a href="/company/about/choice/residential/shared-list">Manage Usage History Access</a>
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<a href="/company/about/choice/residential/resources">Other Resources</a>
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<a href="/company/about/choice/residential/#faq">Residential FAQs</a>
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<a href="/company/about/rates/">AEP Ohio Electric Rates Overview</a>
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<a href="/company/about/rates/2024-bill-updates">2024 Residential Bill Updates</a>
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<a href="/company/about/rates/generation-supply">Generation Supply</a>
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<a href="/clean-energy/electric-cars/">Electric Cars Overview</a>
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<a href="/clean-energy/electric-cars/interested">Programs & Offers to Help You Drive Electric</a>
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<a href="/clean-energy/electric-cars/plug-in-electric-vehicle-rate">Plug-In Electric Vehicle Rate</a>
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<a href="/clean-energy/electric-cars/business">Electric Vehicles for Your Business Overview</a>
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<a href="/clean-energy/electric-cars/business/public-charging-plug-in-electric-vehicle-rate">Public Charging Plug-In Electric Vehicle Rate</a>
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<div>Electrification for Your Business</div>
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<a href="/clean-energy/electrification-for-business/">Electrification for Your Business Overview</a>
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<a href="/clean-energy/electrification-for-business/forklifts">Electric Forklifts</a>
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<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Clean_Energy_Renewable_Energy_Children" aria-expanded="true" aria-controls="Clean_Energy_Renewable_Energy_Children">
<div class="nav-item-text" id="Clean_Energy_Renewable_Energy">
<div>Renewable Energy</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Clean_Energy_Renewable_Energy_Children" aria-labelledby="Clean_Energy_Renewable_Energy" data-parent="#Clean_Energy_Renewable_Energy">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/clean-energy/renewable/">Renewable Energy Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Clean_Energy_Renewable_Energy_Solar_Children" aria-expanded="true" aria-controls="Clean_Energy_Renewable_Energy_Solar_Children">
<div class="nav-item-text" id="Clean_Energy_Renewable_Energy_Solar">
<div>Solar</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Clean_Energy_Renewable_Energy_Solar_Children" aria-labelledby="Clean_Energy_Renewable_Energy_Solar" data-parent="#Clean_Energy_Renewable_Energy_Solar">
<ul class="level-4">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/clean-energy/renewable/solar">Solar Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Clean_Energy_Renewable_Energy_Solar_Do_s_and_Don_ts_of_Hiring_a_Contractor">
<a href="/clean-energy/renewable/solar/hiring-a-contractor">Do's and Don'ts of Hiring a Contractor</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Clean_Energy_Renewable_Energy_Solar_How_Residential_Solar_Panels_Work">
<a href="/clean-energy/renewable/solar/how-solar-panels-work">How Residential Solar Panels Work</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Clean_Energy_Renewable_Energy_Wind">
<a href="/clean-energy/renewable/wind">Wind</a>
</div>
</div>
</li>
</ul>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Business_Customers_Children" aria-expanded="true" aria-controls="Business_Customers_Children">
<div class="nav-item-text" id="Business_Customers">
<div>Business Customers</div>
</div>
<div class="nav-item-expander "></div>
</div>
<div class="nav-item-children collapse " id="Business_Customers_Children" aria-labelledby="Business_Customers" data-parent="#Business_Customers">
<ul class="level-2">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/business/">Business Summary</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Business_Customers_Business_To_Business_Children" aria-expanded="true"
aria-controls="Business_Customers_Business_To_Business_Children">
<div class="nav-item-text" id="Business_Customers_Business_To_Business">
<div>Business To Business</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Business_Customers_Business_To_Business_Children" aria-labelledby="Business_Customers_Business_To_Business" data-parent="#Business_Customers_Business_To_Business">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/business/b2b/">Business To Business Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Business_To_Business_Energy_Provider_RFPs">
<a href="/business/b2b/energy-rfps/">Energy Provider RFPs</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Business_To_Business_Pole_Attachment_Policy">
<a href="/business/b2b/pole-attachment/">Pole Attachment Policy</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Business_To_Business_Fuel_Provider_RFPs">
<a href="/business/b2b/fuel-rfps">Fuel Provider RFPs</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Business_Customers_Industry_Solutions_Children" aria-expanded="true" aria-controls="Business_Customers_Industry_Solutions_Children">
<div class="nav-item-text" id="Business_Customers_Industry_Solutions">
<div>Industry Solutions</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Business_Customers_Industry_Solutions_Children" aria-labelledby="Business_Customers_Industry_Solutions" data-parent="#Business_Customers_Industry_Solutions">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/business/industry-solutions">Industry Solutions Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Industry_Solutions_Economic___Business_Development">
<a href="/business/industry-solutions/ebd">Economic & Business Development</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Industry_Solutions_Sustainability">
<a href="/business/industry-solutions/sustainability">Sustainability</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Industry_Solutions_Electrification">
<a href="/business/industry-solutions/electrification">Electrification</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Business_Customers_Builders___Contractors_Children" aria-expanded="true"
aria-controls="Business_Customers_Builders___Contractors_Children">
<div class="nav-item-text" id="Business_Customers_Builders___Contractors">
<div>Builders & Contractors</div>
</div>
<div class="nav-item-expander"></div>
</div>
<div class="nav-item-children collapse " id="Business_Customers_Builders___Contractors_Children" aria-labelledby="Business_Customers_Builders___Contractors" data-parent="#Business_Customers_Builders___Contractors">
<ul class="level-3">
<li class="mobile-nav-item-container">
<div class="mobile-nav-item">
<div class="nav-item-text">
<a href="/business/builders/">Builders & Contractors Overview</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Builders___Contractors_Installing_Generating_Equipment">
<a href="/business/builders/generating-equipment">Installing Generating Equipment</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Builders___Contractors_New_Business_Service">
<a href="/business/builders/new-business">New Business Service</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Builders___Contractors_New_Home_Service">
<a href="/business/builders/new-home">New Home Service</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Builders___Contractors_Requirements_For_Electrical_Service">
<a href="/business/builders/requirements">Requirements For Electrical Service</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Builders___Contractors_Temporary_Service">
<a href="/business/builders/temporary">Temporary Service</a>
</div>
</div>
</li>
</ul>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_Federal_Tax_Credits___Explore_Grants___Incentives_for_Your_Business">
<a href="/business/federal-grants/">Federal Tax Credits | Explore Grants & Incentives for Your Business</a>
</div>
</div>
</li>
<li class="mobile-nav-item-container">
<div class="mobile-nav-item ">
<div class="nav-item-text" id="Business_Customers_ESP_V_Customer_Portal">
<a href="/business/esp-v-customer-portal">ESP V Customer Portal</a>
</div>
</div>
</li>
</ul>
</div>
</li>
</ul>
<div class="mobile-nav-footer ">
<div class="footer-icon-callouts ">
<a href="/account/register" class="footer-callout">
<span class="ai ai-pointer filter-dark-gray"></span>
<span class="footer-callout-text">Register</span>
</a>
<a href="/contact" class="footer-callout">
<span class="ai ai-phone filter-dark-gray"></span>
<span class="footer-callout-text">Contact us</span>
</a>
</div>
<div class="mobile-nav-feedback">
<a id="MobileFeedbackBtn" class="button" href="javascript:;" role="button" onclick="try{document.getElementById('nebula_div_btn').click();}catch(e){}">Give feedback</a>
</div>
</div>
</div>
</div>
<div class="collapse navbar-collapse" id="navbarSupportedContent">
<ul class="navbar-nav aep-navbar-nav ml-auto">
<li id="ctl04_liAccount" class="nav-item">
<a class="nav-link dropdown-toggle" id="navbarAccount" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>My Account</span><span class="sr-only">(current)</span></a>
<div id="navbarAccountDropdown" class="dropdown-menu" aria-labelledby="navbarAccount">
<div class="row">
<div class="col-md-3 sub-menu mb-md-0 mb-4">
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/account/" class="dropdown-item">Account Summary</a>
</h6>
</div>
<div id="ctl04_navbarAEPDefaultAccount1" class="dropdown-container">
<h6 class="sub-title">
<a class="dropdown-item" href="/account/bills/">Bills & Payments</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/account/bills/#viewBills">View Bills</a>
</li>
<li>
<a class="menu-item dropdown-item" href=" /account/bills/pay">Pay Bill</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/bills/pay/payment-activity">Payment Activity</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/bills/pay/assistance">Payment Assistance</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/settings/notifications">Billing Alerts</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/service/deposits">Security Deposits</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/company/about/rates/">Electric Rates</a>
</li>
</ul>
</div>
</div>
<div class="col-md-3 sub-menu mb-md-0 mb-4">
<div id="ctl04_navbarAEPDefaultAccount7" class="dropdown-container">
<h6 class="sub-title">
<a href="/account/service/" class="dropdown-item">Service Requests</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/account/service/start-stop-transfer">Start, Stop & <span class="no-break">Transfer Service</span></a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/service/modify">Modify Service</a>
</li>
<li id="ctl04_LnkMeterReading">
<a class="menu-item dropdown-item" href="/account/service/meter-reading-schedule">Meter Reading</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/service/letter-credit">Letter of Credit</a>
</li>
</ul>
</div>
<div id="ctl04_navbarAEPDefaultAccount2" class="dropdown-container">
<h6 class="sub-title">
<a href="/account/bills/programs" class="dropdown-item">Billing & Payment Programs</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/account/bills/paperless/">Paperless Billing</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/bills/pay/auto-pay">AutoPay</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/bills/pay/amp">Average Monthly Payments</a>
</li>
</ul>
</div>
</div>
<div class="col-md-3 sub-menu mb-md-0 mb-4">
<div id="ctl04_navbarAEPDefaultAccount3" class="dropdown-container">
<h6 class="sub-title">
<a href="/account/usage" class="dropdown-item">Energy Usage</a>
</h6>
<ul class="list-unstyled">
<li id="ctl04_liViewUsageAEPDefault">
<a class="menu-item dropdown-item" href="/account/usage">View Usage</a>
</li>
<li id="ctl04_liSavingsTipsAEPDefault">
<a id="ctl04_linkAccountSavingsTips" class="menu-item dropdown-item" href="/savings/home/energy">Energy Saving Tips</a>
</li>
</ul>
</div>
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/business/" class="dropdown-item">Business Accounts</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/business/">Business Summary</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/business/industry-solutions">Industry Solutions</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/business/builders/">Builders & Contractors</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/business/b2b/">Business to Business</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/business/federal-grants">Federal Grants</a>
</li>
</ul>
</div>
</div>
<div class="col-md-3 sub-menu mb-0">
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/account/register" class="dropdown-item">Register</a>
</h6>
</div>
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/account/settings/" class="dropdown-item">Account Settings</a>
</h6>
<div><span class="text-italic">Change your email, phone number, and other settings on your profile</span></div>
</div>
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/account/settings/notifications/" class="dropdown-item">Notification Preferences</a>
</h6>
<div><span class="text-italic">Get bill and outage alerts, or manage how we contact you</span></div>
</div>
</div>
</div>
</div>
</li>
<li id="ctl04_liOutages" class="nav-item">
<a class="nav-link dropdown-toggle" id="navbarOutages" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>Outages</span><span class="sr-only">(current)</span></a>
<div id="navbarOutagesDropdown" class="dropdown-menu" aria-labelledby="navbarOutages">
<div class="row">
<div class="col-md-3 sub-menu mb-md-0 mb-4">
<div class="dropdown-container">
<h6 class="sub-title">
<a class="dropdown-item" href="/outages/">Outages Overview</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/outages/report">Report an Outage</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/outages/status">Check Outage Status</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/account/settings/notifications/">Outage Alerts</a>
</li>
<li id="ctl04_nationalOutageMap">
<a id="ctl04_opcoOutageMap" class="menu-item dropdown-item" href="https://d6ss517do1xkp.cloudfront.net/external/default.html">View Outage Map</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/outages/faq">Power Restoration FAQs</a>
</li>
</ul>
</div>
</div>
<div class="col-md-3 sub-menu mb-md-0 mb-4">
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/safety/" class="dropdown-item">Safety</a>
</h6>
<ul class="list-unstyled">
<li id="ctl04_LIPowerLineSafety">
<a class="menu-item dropdown-item" href="/safety/power-lines">Power Line Safety</a>
</li>
</ul>
</div>
</div>
<div class="col-md-3 sub-menu mb-0">
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/outages/problem" class="dropdown-item">Report Other Problems</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/outages/report/safety-hazard/">Safety Hazard</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/outages/problem/tree">Tree Problem</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/outages/problem/streetlight">Streetlight Problem</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/outages/problem/leased-light">Leased Light Problem</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/outages/problem/power-theft">Power Theft</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</li>
<li id="ctl04_liSavings" class="nav-item">
<a class="nav-link dropdown-toggle" id="navbarSavings" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>Savings</span><span class="sr-only">(current)</span></a>
<div id="navbarSavingsDropdown" class="dropdown-menu" aria-labelledby="navbarSavings">
<div class="row">
<div id="ctl04_navbarAEPDefaultSavings1" class="col-md-3 sub-menu mb-md-0 mb-4">
<div class="dropdown-container">
<h6 class="sub-title">
<a class="dropdown-item" href="/savings/">Savings Overview</a>
</h6>
</div>
<div id="ctl04_navbarElectrification" class="dropdown-container">
<h6 class="sub-title">
<a class="dropdown-item" href="/savings/electrification">Electrification</a>
</h6>
</div>
<div id="ctl04_navbarPaymentAssistance1" class="dropdown-container">
<h6 class="sub-title">
<a class="dropdown-item" href="/account/bills/pay/assistance">Payment Assistance</a>
</h6>
</div>
</div>
<div class="col-md-3 sub-menu mb-md-0 mb-4">
<div id="ctl04_navbarAEPDefaultSavings5" class="dropdown-container">
<h6 class="sub-title">
<a href="/savings/home/energy" class="dropdown-item">Energy Tips</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/savings/home/energy/Heating-Cooling">Heating & Cooling</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/savings/home/energy/Lighting">Lighting</a>
</li>
<li id="ctl04_navbarAEPSavingsLandscape">
<a class="menu-item dropdown-item" href="/savings/home/energy/landscaping">Landscaping</a>
</li>
<li id="ctl04_navbarAEPImPsoSavings6">
<a class="menu-item dropdown-item" href="/savings/home/energy/appliances-electronics/">Appliances & Electronics</a>
</li>
</ul>
</div>
</div>
<div id="ctl04_navbarAEPDefaultSavingsCol3" class="col-md-3 sub-menu mb-0">
<div class="dropdown-container">
<h6 class="sub-title">
<a id="ctl04_LnkSavingsBusiness" class="dropdown-item" href="/savings/business/">Business Savings</a>
</h6>
<ul id="ctl04_navbarAEPDefaultSavings6" class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/savings/business/energy">Energy Saving Tips</a>
</li>
<li id="ctl04_navbarAEPDefaultSavings3" class="list-unstyled">
<a class="menu-item dropdown-item" href="/savings/business/newsletter">Newsletter</a>
</li>
<li id="ctl04_navbarAEPDefaultSavings10" class="list-unstyled">
<a class="menu-item dropdown-item" href="/business/industry-solutions/">Industry Solutions</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/business/federal-grants">Federal Grants</a>
</li>
</ul>
</div>
</div>
<div id="ctl04_navbarDefaultSavingsCol4" class="col-md-3 sub-menu mb-0">
<div id="ctl04_navbarAEPDefaultSavingsEnergy4" class="dropdown-container">
<h6 class="sub-title">
<a href="/account/usage" class="dropdown-item">Energy Usage</a>
</h6>
</div>
</div>
</div>
</div>
</li>
<li id="ctl04_liCommunity" class="nav-item">
<a class="nav-link dropdown-toggle" id="navbarCommunity" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>Community</span><span class="sr-only">(current)</span></a>
<div id="navbarCommunityDropdown" class="dropdown-menu" aria-labelledby="navbarCommunity">
<div class="row">
<div id="ctl04_DivCommunity" class="col-md-3 sub-menu mb-md-0 mb-4">
<div class="dropdown-container">
<h6 class="sub-title">
<a class="dropdown-item" href="/community/">Community Overview</a>
</h6>
</div>
<div class="dropdown-container">
<h6 class="sub-title">
<a class="dropdown-item" href="/community/caring">Caring for Our Community</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/community/caring/featured-stories">Featured Stories</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/community/caring/volunteerism">Volunteering</a>
</li>
<li id="ctl04_navbarAEPCommunity1">
<a class="menu-item dropdown-item" href="/community/caring/neighbor-to-neighbor">Neighbor to Neighbor Program</a>
</li>
</ul>
</div>
</div>
<div id="ctl04_DivProjectsPlans" class="col-md-3 sub-menu mb-md-0 mb-4">
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/community/projects" class="dropdown-item">Projects & Plans</a>
</h6>
<ul class="list-unstyled">
<li id="ctl04_navbarAEPCommunity2">
<a id="ctl04_linkSmartMeters" class="menu-item dropdown-item" href="/community/projects/smart-grid/smart-meters">Smart Meters</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/community/projects/tree-trimming">Reliability & Tree Trimming</a>
</li>
</ul>
</div>
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/company/economic/" class="dropdown-item">Economic Development</a>
</h6>
</div>
</div>
<div class="col-md-3 sub-menu mb-0">
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/clean-energy/" class="dropdown-item">Clean Energy</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/clean-energy/environment">Environment</a>
</li>
<li id="ctl04_navbarAEPOhioCommunity1">
<a class="menu-item dropdown-item" href="/community/education/recreation">Recreation</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/clean-energy/renewable">Renewable Energy</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/clean-energy/electric-cars">Electric Cars</a>
</li>
<li id="ctl04_navbarCleanEnergySolar">
<a class="menu-item dropdown-item" href="/clean-energy/renewable/solar">Solar</a>
</li>
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<h6 class="sub-title">
<a href="/company/" class="dropdown-item">Our Company</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/company/news">News Releases</a>
</li>
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<a class="menu-item dropdown-item" href="/company/about">About Us</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/company/careers">Careers</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</li>
<li id="ctl04_liContact" class="nav-item">
<a class="nav-link dropdown-toggle" id="navbarContact" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>Contact</span><span class="sr-only">(current)</span></a>
<div id="navbarContactDropdown" class="dropdown-menu" aria-labelledby="navbarContact">
<div class="row">
<div class="col-md-3 sub-menu mb-md-0 mb-4">
<div class="dropdown-container">
<h6 class="sub-title">
<a class="dropdown-item" href="/contact">Contact Overview</a>
</h6>
</div>
<div id="ctl04_DivContactPhoneDefault" class="dropdown-container">
<h6 class="sub-title dropdown-item text-bold">Contact by Phone:</h6>
<ul class="list-unstyled">
<li>
<a id="ctl04_opcoPhone" class="menu-item dropdown-item" href="tel:1.800.672.2231">1.800.672.2231</a>
</li>
</ul>
</div>
</div>
<div class="col-md-3 sub-menu mb-md-0 mb-4">
<div class="dropdown-container">
<h6 class="sub-title">
<a href="/outages/" class="dropdown-item">Power out?</a>
</h6>
<ul class="list-unstyled">
<li>
<a class="menu-item dropdown-item" href="/outages/report">Report an Outage</a>
</li>
<li>
<a class="menu-item dropdown-item" href="/outages/status">Check Outage Status</a>
</li>
<li id="ctl04_nationalContactOutageMap">
<a id="ctl04_opcoContactOutageMap" class="menu-item dropdown-item" href="https://d6ss517do1xkp.cloudfront.net/external/default.html">View Outage Map</a>
</li>
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<div class="dropdown-container">
<h6 class="sub-title">
<a href="/safety/Home#call811" class="dropdown-item">Call 811 Before You Dig</a>
</h6>
</div>
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<h6 class="sub-title">
<a href="/company/careers" class="dropdown-item">Careers</a>
</h6>
</div>
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<h6 class="sub-title">
<a href="/account/" class="dropdown-item">Account Maintenance</a>
</h6>
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<a class="menu-item dropdown-item" href="/account/service/start-stop-transfer">Start, Stop & Transfer</a>
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<h6 class="sub-title dropdown-item text-bold">Social Media:</h6>
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<a id="ctl04_megaMenuFacebook" class="menu-item dropdown-item" href="https://www.facebook.com/AEPOhio">Facebook</a>
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<div id="ctl04_PnlSearch" class="form-inline search-form" role="form" onkeypress="javascript:return WebForm_FireDefaultButton(event, 'ctl04_SiteSearchButton')">
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<div id="bannerImage" class="banner-image home d-flex align-items-center" style="position: relative; background-image: url("/lib/images/banners/00366_IM_March_PaymentAssistance_Banner_WEB_v1_0224.png");"
data-background-avif="/lib/images/banners/00366_IM_March_PaymentAssistance_Banner_WEB_v1_0224.png" data-background-fallback="/lib/images/banners/00366_IM_March_PaymentAssistance_Banner_WEB_v1_0224.png">
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<div id="ctl04_ctl05_bannerContentHome" class="row d-lg-flex align-items-center" style="min-height: 100%">
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<div class="d-block">
<h1 class="banner-title color-dark-red">Understanding Bill Changes</h1>
<a href="/company/about/rates/2024-bill-updates" class="d-block banner-description color-dark-gray">Learn about how upcoming bill adjustments may affect <nobr>you.<span class="link-icon"></span></nobr></a>
</div>
</div>
</div>
</div>
<!--end container -->
<div style="position:absolute; width:100%; bottom:0; left:0; background-color: rgba(255,255,255,0.9); border-bottom:1px solid #9e9fa1;" class="d-none d-md-block">
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<div class="task-bar home">
<div id="ctl04_ctl05_taskBarButtonPay" class="task-bar-item pl-0">
<a href="/account/bills/pay/" class="" title="view/pay my bill"><span class="ai ai-pay-bill-circle filter-dark-blue"></span><span class="shrink-wrap-text">Pay/View <span class="text-nowrap">my bill</span></span></a>
</div>
<div id="ctl04_ctl05_dividerPay" class="task-divider"></div>
<div class="task-bar-item">
<a href="/outages/report" class="" title="report power outage"><span class="ai ai-lightning-circle filter-orange"></span><span class="shrink-wrap-text">Report <span class="text-nowrap">an outage</span></span></a>
</div>
<div class="task-divider"></div>
<div class="task-bar-item">
<a href="/account/service" title="start, stop, move service"><span class="ai ai-start-service-circle filter-teal"></span><span class="shrink-wrap-text">Start, Stop, <span class="text-nowrap">Move service</span></span></a>
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<a href="/account/bills/pay/assistance/" class=""><span class="ai ai-payment-assistance-circle filter-green"></span><span class="shrink-wrap-text">Payment assistance</span></a>
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</span>
<div id="main" class="container">
<span id="cphContentMain_GlobalUserControl1">
<style>
.task-link {
display: block;
margin: 0 0 15px 15px;
text-align: center;
font-weight: 600;
font-size: 0.95rem;
line-height: 1;
padding: 10px 20px;
text-transform: uppercase;
}
.ai.home {
width: 28px;
height: 28px;
margin: 0 auto 5px auto;
}
.task-text {
display: block;
}
.ai-meter-circle {
width: 60px;
height: 60px;
}
.ai-paper-leaf {
width: 60px;
}
@media (min-width: 400px) {
.ai-meter-circle {
width: 80px;
height: 80px;
}
.ai-paper-leaf {
width: 70px;
}
}
@media (min-width: 576px) {
.task-link {
box-sizing: border-box;
text-align: left;
display: flex;
align-items: center !important;
min-height: 75px;
font-size: 1.125rem;
line-height: 1.125;
}
.ai.home {
display: inline-block;
width: 39px;
height: 39px;
margin: 0 15px 0 10px;
display: inline-block;
overflow: visible;
}
.ai.home.ai-home-start-service,
.ai.home.ai-payment-assistance-circle {
width: 60px;
max-width: 39px;
}
.task-text {
display: inline;
}
}
</style>
<div class="row no-gutters d-md-none mb-15 ml-n15">
<div id="cphContentMain_ctl00_taskButtonPay" class="col-6">
<a href="/account/bills/pay/" title="Pay my bill" class="task-link border border-dark-blue rounded">
<span class="ai ai-pay-bill-circle home filter-dark-blue"></span>
<span class="color-dark-gray">Pay my <span class="task-text">bill</span></span>
</a>
</div>
<div id="cphContentMain_ctl00_taskButtonStartService" class="col-6">
<a href="/account/service" title="Start, stop, move service" class="task-link border border-teal rounded">
<span class="ai home ai-home-start-service filter-teal"></span>
<span class="color-dark-gray">Start, Stop, <span class="task-text"><span class="text-nowrap">Move service</span></span></span>
</a>
</div>
<div id="cphContentMain_ctl00_taskButtonOutage" class="col-6">
<a href="/outages/report" title="Report an outage" class="task-link border border-orange rounded">
<span class="ai ai-home-report-outage home filter-orange"></span>
<span class="color-dark-gray">Report an <span class="task-text">outage</span></span>
</a>
</div>
<div id="cphContentMain_ctl00_taskButtonAssistance" class="col-6">
<a href="/account/bills/pay/assistance/" title="Payment assistance" class="task-link border border-green rounded">
<span class="ai ai-payment-assistance-circle home filter-green"></span>
<span class="color-dark-gray">Payment <span class="task-text">assistance</span></span>
</a>
</div>
</div>
<!-- AEP Ohio CONTENT -->
<div id="cphContentMain_ctl00_DivOhioContent">
<div class="row mb-st">
<div class="col-12 col-md-8 mb-30 mb-md-0">
<h2>Stay Connected</h2>
<p class="mb-30">Make sure we have your current email and phone number so you can receive important information when you need it most. From billing and outage notifications to severe weather warnings and more, we'll keep you plugged in.
</p>
<a href="/Account/Settings/" class="btn btn-secondary">Update your info</a>
</div>
<div class="col-12 col-md-4 text-md-center pl-15 pl-md-40 pl-lg-50 pl-xl-60">
<hr class="divider-sm mb-30 d-md-none">
<div class="row no-gutters d-flex align-items-sm-center">
<div class="col-3 col-sm-2 col-md-12 mb-md-15"><span class="ai ai-down-power-lines filter-blue mx-md-auto"></span></div>
<div class="col-9 col-sm-6 col-md-12 pl-20 pl-md-0 mb-md-30">
<span class="h4 mb-0">Always assume any downed line is energized and dangerous</span>
<p class="mt-20 mb-0 d-sm-none"><a href="/safety/power-lines" class="btn btn-secondary">Safety tips</a></p>
</div>
<div class="col-12 col-sm-4 text-sm-right text-md-center col-md-12 pl-20 pl-xs-0 d-none d-sm-block">
<a href="/safety/power-lines" class="btn btn-secondary">Safety tips</a>
</div>
</div>
<hr class="divider-sm mt-30 d-md-none">
</div>
</div>
<div class="row mb-st">
<div class="col">
<a href="/account/usage/" aria-label="What" s="" eating="" up="" your="" energy?="" use="" the="" energy="" dashboard="" to="" find="" out.'="" class="visual-callout left " id="">
<span class="rounded d-block visual-image-container" data-background-avif="/lib/images/promos/primary/smart-thermostats.avif" data-background-fallback="/lib/images/promos/primary/smart-thermostats.jpg" style="background-image: url("/lib/images/promos/primary/smart-thermostats.avif");">
<picture style="visibility: hidden;">
<source type="image/avif" srcset="/lib/images/promos/primary/smart-thermostats.avif">
<img src="/lib/images/promos/primary/smart-thermostats.jpg" alt="" class="img-fluid rounded">
</picture>
</span>
<span class="visual-callout-content">
<span class="d-block">
<span class="visual-callout-title">What's Eating Up Your <nobr>Energy?<span class="link-icon"></span></nobr></span>
<span class="visual-callout-description">Use the energy dashboard to find <nobr>out.<span class="link-icon"></span></nobr></span>
</span>
</span>
</a>
</div>
</div>
<div class="row mb-st">
<div class="col-12 col-sm-6 mb-30 mb-sm-0">
<a href="https://www.aepohiowire.com/" aria-label="Meet The People Behind Your Power Read the latest stories on our blog." class="visual-callout half white " id="">
<span class="rounded d-block visual-image-container" data-background-avif="/lib/images/promos/secondary/DSC00257_edit.jpg" data-background-fallback="/lib/images/promos/secondary/DSC00257_edit.jpg" style="background-image: url("/lib/images/promos/secondary/DSC00257_edit.jpg");">
<picture style="visibility: hidden;">
<source type="image/avif" srcset="/lib/images/promos/secondary/DSC00257_edit.jpg">
<img src="/lib/images/promos/secondary/DSC00257_edit.jpg" alt="" class="img-fluid rounded">
</picture>
</span>
<span class="visual-callout-content">
<span class="d-block">
<span class="visual-callout-title">Meet The People Behind Your <nobr>Power<span class="link-icon"></span></nobr></span>
<span class="visual-callout-description">Read the latest stories on our <nobr>blog.<span class="link-icon"></span></nobr></span>
</span>
</span>
</a>
</div>
<div class="col-12 col-sm-6">
<a href="/clean-energy/renewable/solar/" aria-label="Thinking About Solar Panels? Before installing solar panels at your home, do your research first." class="visual-callout half dark-gray " id="">
<span class="rounded d-block visual-image-container" data-background-avif="/lib/images/promos/secondary/solar-panels-sm.jpg" data-background-fallback="/lib/images/promos/secondary/solar-panels-sm.jpg" style="background-image: url("/lib/images/promos/secondary/solar-panels-sm.jpg");">
<picture style="visibility: hidden;">
<source type="image/avif" srcset="/lib/images/promos/secondary/solar-panels-sm.jpg">
<img src="/lib/images/promos/secondary/solar-panels-sm.jpg" alt="" class="img-fluid rounded">
</picture>
</span>
<span class="visual-callout-content">
<span class="d-block">
<span class="visual-callout-title">Thinking About Solar <nobr>Panels?<span class="link-icon"></span></nobr></span>
<span class="visual-callout-description">Before installing solar panels at your home, do your research <nobr>first.<span class="link-icon"></span></nobr></span>
</span>
</span>
</a>
</div>
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<div class="row icon-callout ">
<div class="col-md-7 col-lg-8 d-flex">
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<a href="/account/bills/paperless/enroll" class="ai ai-hand-apple filter-green align-self-center" aria-hidden="true" tabindex="-1"></a>
</span>
<span id="cphContentMain_ctl00_ctl03_textContainer" class="mt-1 mt-md-10 mb-1 mb-md-0">
<a href="/account/bills/paperless/enroll" class="h2 green text-lower">Sign up today! Go paperless.</a>
<span id="cphContentMain_ctl00_ctl03_descriptionText" class="icon-description ml-0 mt-2 d-block ">Save time by getting your bill online instead of in the mail.</span>
</span>
</div>
<div id="cphContentMain_ctl00_ctl03_btnContainer" class="col-md-5 col-lg-4 mt-2 mt-md-0 ml-50 ml-xs-55 ml-sm-80 ml-md-0 ic-btn-container align-self-center">
<a href="/account/bills/paperless/enroll" class="btn btn-default align-self-center">Go paperless</a>
</div>
</div>
<hr class="divider-lg mt-30 mt-xl-40 mb-st">
<div class="row tp">
<div class="tp col-12 col-lg-4">
<div class="row">
<div class="tp-image-container col-sm-6 col-lg-12">
<picture>
<source type="image/avif" srcset="/lib/images/promos/tertiary/electric-cars.avif">
<img src="/lib/images/promos/tertiary/electric-cars.jpg" class="img-fluid rounded" alt="">
</picture>
</div>
<div class="tp-info col-sm-6 col-lg-12">
<div class="col">
<h3>Understanding Electric Cars</h3>
<p id="cphContentMain_ctl00_ctl04_descriptionTextContainer" class="tp-text">Get the details on the affordability and day-to-day life with an electric car.</p>
<a class="btn btn-default mb-20 mb-sm-0" href="/clean-energy/electric-cars">Drive electric</a>
</div>
</div>
</div>
</div>
<div class="tp col-12 col-lg-4">
<div class="row">
<div class="tp-image-container col-sm-6 col-lg-12">
<picture>
<source type="image/avif" srcset="/lib/images/promos/tertiary/smiling-barista-wearing-apronsm.avif">
<img src="/lib/images/promos/tertiary/smiling-barista-wearing-apronsm.jpg" class="img-fluid rounded" alt="">
</picture>
</div>
<div class="tp-info col-sm-6 col-lg-12">
<div class="col">
<h3>Solutions for your business</h3>
<p id="cphContentMain_ctl00_ctl05_descriptionTextContainer" class="tp-text">Find out how to save money, connect service, and more.</p>
<a class="btn btn-default mb-20 mb-sm-0" href="/business/">Learn more</a>
</div>
</div>
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</div>
<div class="tp col-12 col-lg-4">
<div class="row">
<div class="tp-image-container col-sm-6 col-lg-12">
<picture>
<source type="image/avif" srcset="/lib/images/promos/tertiary/community.avif">
<img src="/lib/images/promos/tertiary/community.jpg" class="img-fluid rounded" alt="">
</picture>
</div>
<div class="tp-info col-sm-6 col-lg-12">
<div class="col">
<h3>Caring for Our Community</h3>
<p id="cphContentMain_ctl00_ctl06_descriptionTextContainer" class="tp-text">See how we're working with you to deliver brighter futures for our communities.</p>
<a class="btn btn-default mb-20 mb-sm-0" href="https://www.aepohiowire.com/category/community/">How we're helping</a>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- END Ohio CONTENT -->
<!-- AEP TEXAS CONTENT -->
<!-- END AEP TEXAS CONTENT -->
<!-- APCO CONTENT -->
<!-- END APCO POWER CONTENT -->
<!-- I&M CONTENT -->
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<!-- PSO CONTENT -->
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<!-- SWEPCO CONTENT -->
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* Arkansas: Your Rights as a Customer
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* Arkansas: "Arkansas Commercial/Industrial Price Options"
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WHAT DOES "REMEMBER USER ID” MEAN?
“Remember User ID” helps you log in without having to memorize your ID or look
it up every time. When you opt in, we automatically fill in your ID from then
on. To avoid unauthorized access, you’ll still have to enter your password.
SECURITY CODE
Your security code is a short word or phrase you set up with our customer
service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.672.2231.
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