support.smokeball.com Open in urlscan Pro
104.16.53.111 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.smokeball.com/
Effective URL:
https://support.smokeball.com/hc/en-au
Submission: On July 27 via automatic, source certstream-suspicious (July 27th 2024, 12:50:21 am UTC) — Scanned from CA

Summary HTTP 98 Redirects Links 14 Behaviour Indicators

Summary

This website contacted 19 IPs in 3 countries across 17 domains to perform 98 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.smokeball.com.
TLS certificate: Issued by R10 on July 26th 2024. Valid for: 3 months.

This is the only time support.smokeball.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
4 18	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
11	104.18.70.113 104.18.70.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	172.253.122.102 172.253.122.102	15169 (GOOGLE) (GOOGLE)
1	142.251.16.97 142.251.16.97	15169 (GOOGLE) (GOOGLE)
4	142.251.111.95 142.251.111.95	15169 (GOOGLE) (GOOGLE)
2	172.67.142.245 172.67.142.245	13335 (CLOUDFLAR...) (CLOUDFLARENET)
10	104.18.187.31 104.18.187.31	13335 (CLOUDFLAR...) (CLOUDFLARENET)
31	104.18.72.113 104.18.72.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	172.253.63.94 172.253.63.94	15169 (GOOGLE) (GOOGLE)
2	52.85.151.42 52.85.151.42	16509 (AMAZON-02) (AMAZON-02)
2	18.238.80.40 18.238.80.40	16509 (AMAZON-02) (AMAZON-02)
2	108.138.106.87 108.138.106.87	16509 (AMAZON-02) (AMAZON-02)
1	18.67.76.121 18.67.76.121	16509 (AMAZON-02) (AMAZON-02)
8	99.84.108.113 99.84.108.113	16509 (AMAZON-02) (AMAZON-02)
1	142.251.167.139 142.251.167.139	15169 (GOOGLE) (GOOGLE)
1	142.250.31.156 142.250.31.156	15169 (GOOGLE) (GOOGLE)
1	172.253.62.94 172.253.62.94	15169 (GOOGLE) (GOOGLE)
2	52.30.132.112 52.30.132.112	16509 (AMAZON-02) (AMAZON-02)
98	19

18 104.16.53.111 (None, ) 4 redirects

ASN13335 (CLOUDFLARENET, US)

support.smokeball.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
smokeball.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

11 104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 172.253.122.102 (United States)

ASN15169 (GOOGLE, US)
PTR: bh-in-f102.1e100.net

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.251.16.97 (Farmingdale, United States)

ASN15169 (GOOGLE, US)
PTR: bl-in-f97.1e100.net

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 142.251.111.95 (Farmingdale, United States)

ASN15169 (GOOGLE, US)
PTR: bk-in-f95.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 172.67.142.245 (United States)

ASN13335 (CLOUDFLARENET, US)

use.fontawesome.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 104.18.187.31 (None, )

ASN13335 (CLOUDFLARENET, US)

cdn.jsdelivr.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

31 104.18.72.113 (None, )

ASN13335 (CLOUDFLARENET, US)

theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
ekr.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.253.63.94 (United States)

ASN15169 (GOOGLE, US)
PTR: bi-in-f94.1e100.net

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.85.151.42 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-85-151-42.iad89.r.cloudfront.net

status.smokeball.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.238.80.40 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-238-80-40.jfk52.r.cloudfront.net

status.smokeball.co.uk	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 108.138.106.87 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-106-87.jfk50.r.cloudfront.net

status.smokeball.com.au	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.67.76.121 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-76-121.iad89.r.cloudfront.net

scripts.swifteq.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 99.84.108.113 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-84-108-113.iad79.r.cloudfront.net

app.brainfi.sh	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.251.167.139 (Farmingdale, United States)

ASN15169 (GOOGLE, US)
PTR: ww-in-f139.1e100.net

analytics.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.31.156 (United States)

ASN15169 (GOOGLE, US)
PTR: bj-in-f156.1e100.net

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.253.62.94 (United States)

ASN15169 (GOOGLE, US)
PTR: bc-in-f94.1e100.net

www.google.ca	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.30.132.112 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-30-132-112.eu-west-1.compute.amazonaws.com

hcmanager.swifteq.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
42	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 3854 theme.zdassets.com — Cisco Umbrella Rank: 58973 ekr.zdassets.com — Cisco Umbrella Rank: 4356	705 KB
18	smokeball.com 3 redirects support.smokeball.com status.smokeball.com	807 KB
10	jsdelivr.net cdn.jsdelivr.net — Cisco Umbrella Rank: 410	222 KB
8	brainfi.sh app.brainfi.sh	140 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 110	5 KB
3	swifteq.com scripts.swifteq.com — Cisco Umbrella Rank: 338556 hcmanager.swifteq.com — Cisco Umbrella Rank: 296973	5 KB
2	smokeball.com.au status.smokeball.com.au	2 KB
2	smokeball.co.uk status.smokeball.co.uk	2 KB
2	zendesk.com 1 redirects smokeball.zendesk.com	2 KB
2	fontawesome.com use.fontawesome.com — Cisco Umbrella Rank: 1950	90 KB
2	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 104	21 KB
1	google.ca www.google.ca — Cisco Umbrella Rank: 9677	63 B
1	doubleclick.net stats.g.doubleclick.net — Cisco Umbrella Rank: 252	258 B
1	google.com analytics.google.com — Cisco Umbrella Rank: 238
1	gstatic.com fonts.gstatic.com	8 KB
1	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 112	105 KB
0	fontshare.com Failed api.fontshare.com Failed
98	17

	Domain	Requested by
30	theme.zdassets.com	support.smokeball.com
16	support.smokeball.com	3 redirects support.smokeball.com static.zdassets.com cdn.jsdelivr.net
11	static.zdassets.com	support.smokeball.com static.zdassets.com
10	cdn.jsdelivr.net	support.smokeball.com cdn.jsdelivr.net
8	app.brainfi.sh	cdn.jsdelivr.net
4	fonts.googleapis.com	support.smokeball.com cdn.jsdelivr.net
2	hcmanager.swifteq.com	scripts.swifteq.com
2	status.smokeball.com.au	theme.zdassets.com
2	status.smokeball.co.uk	theme.zdassets.com
2	status.smokeball.com	theme.zdassets.com
2	smokeball.zendesk.com	1 redirects static.zdassets.com
2	use.fontawesome.com	support.smokeball.com use.fontawesome.com
2	www.google-analytics.com	support.smokeball.com www.google-analytics.com
1	www.google.ca	support.smokeball.com
1	stats.g.doubleclick.net	www.googletagmanager.com
1	analytics.google.com	www.googletagmanager.com
1	ekr.zdassets.com	static.zdassets.com
1	scripts.swifteq.com	support.smokeball.com
1	fonts.gstatic.com	fonts.googleapis.com
1	www.googletagmanager.com	support.smokeball.com
0	api.fontshare.com Failed	cdn.jsdelivr.net
98	21

This site contains links to these domains. Also see Links.

Domain
status.smokeball.com
status.smokeball.co.uk
status.smokeball.com.au
community.smokeball.com
www.smokeball.com
www.smokeball.com.au
www.smokeball.co.uk

Subject Issuer	Validity	Valid
support.smokeball.com R10	`2024-07-26` - `2024-10-24`	3 months	crt.sh
zdassets.com E6	`2024-06-29` - `2024-09-27`	3 months	crt.sh
*.google-analytics.com WR2	`2024-07-01` - `2024-09-23`	3 months	crt.sh
upload.video.google.com WR2	`2024-07-01` - `2024-09-23`	3 months	crt.sh
use.fontawesome.com Cloudflare Inc ECC CA-3	`2023-10-12` - `2024-10-10`	a year	crt.sh
*.jsdelivr.net Sectigo RSA Domain Validation Secure Server CA	`2024-05-04` - `2025-05-04`	a year	crt.sh
*.gstatic.com WR2	`2024-07-01` - `2024-09-23`	3 months	crt.sh
alerts.funda.nl R10	`2024-06-28` - `2024-09-26`	3 months	crt.sh
status.gliffy.com R10	`2024-07-24` - `2024-10-22`	3 months	crt.sh
nordiskastatus.mambu.com R10	`2024-06-19` - `2024-09-17`	3 months	crt.sh
scripts.swifteq.com Amazon RSA 2048 M03	`2024-05-05` - `2025-06-04`	a year	crt.sh
brainfi.sh Amazon RSA 2048 M03	`2024-01-26` - `2025-02-24`	a year	crt.sh
*.google.com WR2	`2024-07-01` - `2024-09-23`	3 months	crt.sh
*.g.doubleclick.net WR2	`2024-07-01` - `2024-09-23`	3 months	crt.sh
*.google.ca WR2	`2024-07-01` - `2024-09-23`	3 months	crt.sh
smokeball.zendesk.com Cloudflare Inc ECC CA-3	`2024-03-09` - `2024-12-31`	10 months	crt.sh
hcmanager.swifteq.com Amazon RSA 2048 M03	`2023-12-14` - `2025-01-12`	a year	crt.sh

This page contains 3 frames:

Primary Page: https://support.smokeball.com/hc/en-au
Frame ID: 617FD1E4F3BB6C50505C05A4D47DB4DF
Requests: 81 HTTP requests in this frame

Frame: https://support.smokeball.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/2db5e1cc2adc/main.js
Frame ID: 0E52F0759F842D2C4532BA19E3463E94
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-93ae424.js
Frame ID: 2273EA65264233475D6551ABC6FACD37
Requests: 7 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Smokeball Support Hub

Page URL History Show full URLs

https://support.smokeball.com/ HTTP 302
https://support.smokeball.com/hc HTTP 301
https://support.smokeball.com/hc/en-au Page URL

Detected technologies

Zendesk (CMS) Expand

Overall confidence: 100%
Detected patterns

Alpine.js (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

/alpine(?:\.min)?\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtag/js

Highlight.js (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/(?:([\d.])+/)?highlight(?:\.min)?\.js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jsDelivr (CDN) Expand

Overall confidence: 100%
Detected patterns

<link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
//cdn\.jsdelivr\.net/

Page Statistics

98
Requests

96 %
HTTPS

0 %
IPv6

17
Domains

21
Subdomains

19
IPs

3
Countries

2113 kB
Transfer

9084 kB
Size

12
Cookies

14 Outgoing links

These are links going to different origins than the main page.

URL: https://status.smokeball.com/
Title: All Systems Operational

Search URL Search Domain Scan URL

URL: https://status.smokeball.co.uk/
Title: All Systems Operational

Search URL Search Domain Scan URL

URL: https://status.smokeball.com.au/
Title: All Systems Operational

Search URL Search Domain Scan URL

URL: https://community.smokeball.com/?utm_source=zd&utm_medium=referral&utm_id=dcx
Title: Ask the Community

Search URL Search Domain Scan URL

URL: https://www.smokeball.com/client-webinars/?utm_source=zd&utm_medium=referral&utm_id=dcx
Title: Webinars Watch live or on demand

Search URL Search Domain Scan URL

URL: https://www.smokeball.com.au/
Title: Smokeball Home

Search URL Search Domain Scan URL

URL: https://www.smokeball.com.au/terms
Title: Terms of Service

Search URL Search Domain Scan URL

URL: https://www.smokeball.com.au/privacy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.smokeball.com/
Title: Smokeball Home

Search URL Search Domain Scan URL

URL: https://www.smokeball.com/terms
Title: Terms of Service

Search URL Search Domain Scan URL

URL: https://www.smokeball.com/privacy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.smokeball.co.uk/
Title: Smokeball Home

Search URL Search Domain Scan URL

URL: https://www.smokeball.co.uk/terms
Title: Terms of Service

Search URL Search Domain Scan URL

URL: https://www.smokeball.co.uk/privacy
Title: Privacy Policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.smokeball.com/ HTTP 302
https://support.smokeball.com/hc HTTP 301
https://support.smokeball.com/hc/en-au Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 44

https://smokeball.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js

Request Chain 65

https://support.smokeball.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
https://support.smokeball.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/2db5e1cc2adc/main.js

98 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en-au Show response
support.smokeball.com/hc/
Redirect Chain

https://support.smokeball.com/
https://support.smokeball.com/hc
https://support.smokeball.com/hc/en-au

75 KB
14 KB

295ms
294ms

Document
text/html

104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.smokeball.com/hc/en-au

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

b3f8fea78bba267e520491c948de90201abe83f2c9bdd31e7429d44493ea67a7

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control: max-age=0, public
cf-cache-status: MISS
cf-ray: 8a98a24bfc5dac9a-YYZ
content-encoding: br
content-language: en-au
content-type: text/html; charset=utf-8
date: Sat, 27 Jul 2024 00:50:12 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=aWfQv7dNsRzhGYPE2ZY0Z2lWpzyaRwrmPQF1ju29fy11PfrfVEV8TYBZxwirE4lrFAuC%2FaU8z5vkIi4H%2Bhde7YZgMRggGq2Kx8vuvqoJ8qR6TfRDk%2FZtuD4fv8aQPQbf4XxqtURZ6Q%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200; includeSubDomains
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-request-id: 8a98a24c1199ac9a-YYZ
x-runtime: 0.199125
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: app-server-5f64b4bb58-vjwwb
x-zendesk-processed-host-header: support.smokeball.com
x-zendesk-zorg: yes

Redirect headers

cache-control: no-cache
cf-cache-status: DYNAMIC
cf-ray: 8a98a24b3bafac9a-YYZ
content-language: en-au
content-type: text/html; charset=utf-8
date: Sat, 27 Jul 2024 00:50:12 GMT
location: https://support.smokeball.com/hc/en-au
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=3j%2BmMhiEmWD0dIRwWcyxhxZqCamwJDw7Oy%2BSwIU8dglurQKMGObdF2yGQ9IlDNdbC%2Fk4LpgZpSXGnojX8Pm3%2BjDysAImxKKgpVIE%2FKqVT95boRAbpZI8vty6%2BILouubUCiuSJBB9Dg%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200; includeSubDomains
x-frame-options: SAMEORIGIN
x-request-id: 8a98a24b3bafac9a-YYZ
x-runtime: 0.036465
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: app-server-5f64b4bb58-5t85m
x-zendesk-processed-host-header: support.smokeball.com
x-zendesk-zorg: yes

GET
H2 200 application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/ 55 KB
10 KB 138ms
75ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css

Requested by

Host: support.smokeball.com
URL: https://support.smokeball.com/hc/en-au

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://support.smokeball.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sat, 27 Jul 2024 00:50:12 GMT
x-amz-version-id: Jm6bpbzCyZBWEX5rCECLgE.G9YmLzcCg
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: 1C8YN4V31R0NZZB8
age: 146768
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: nzoQTqVYWo4SdeXd08MJ8RqL9t21wIynzJo/vYD7ZjnD9MvPjOE5lK/4RaemG342dlrorTyh0Jg=
last-modified: Thu, 30 May 2024 07:49:10 GMT
server: cloudflare
etag: W/"5191d4ea06bcc144e6774b0fe859528e"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=rxD6T62t1jNftjDjOOZI%2Bf%2BbL7bYAF8%2FGefkJYTpRq7yuSLiupEvp3FCMmCSUFJlyKECvjUFYaLxwWQzJKqa4XW1kphzPcySFv%2BztrGgqyTyQLE22NAXHZQMT7NqIYBerrkiBb8%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
access-control-allow-origin: *
access-control-allow-methods: GET, HEAD
cache-control: public, max-age=604800
access-control-max-age: 0
cf-ray: 8a98a24edbe939cc-YYZ
access-control-allow-headers: *

GET
H2 200 style.css
support.smokeball.com/hc/theming_assets/731119/266537/ 109 KB
19 KB 52ms
45ms Stylesheet
text/css 104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.smokeball.com/hc/theming_assets/731119/266537/style.css?digest=25124594536215

Requested by

Host: support.smokeball.com
URL: https://support.smokeball.com/hc/en-au

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

c99ea369fd9fe265e712094bfe87a402563ff12cce48104d060b298bd252f790

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200; includeSubDomains

Request headers

Referer: https://support.smokeball.com/hc/en-au
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

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Show headers Download Go to

Full URL

https://status.smokeball.com.au//api/v2/summary.json

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Full URL

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Full URL

https://support.smokeball.com/hc/activity

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AMAZON-02

General

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Full URL: https://scripts.swifteq.com/hc_events.js
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Full URL

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Show headers Download Go to

Full URL

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General

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Full URL

https://app.brainfi.sh/api/searchWidgets.getConfigByKey

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Full URL

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https://smokeball.zendesk.com/embeddable/config

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x-request-id: 8a98a2592c38ac9a-YYZ
x-ua-compatible: IE=edge
x-runtime: 0.270336
server: cloudflare
x-zendesk-api-version: v2
etag: W/"a10ea7dc5f772581a90e7ecebbdd2011"
x-zendesk-api-gateway: yes
x-frame-options: SAMEORIGIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=tAbuA3aZ9v6atvFs%2F6N5IBwxC0iFyNeiztCFgIS2DYTwJjXTFMesG3PcNKYESbK3rsi6yvjwE1B3U08qk16JBg6GimXjjgYFuhBKoKsp5NJHsfLZ5BsvyOitusmox2B9UxdrEJN8DQ%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: X-Zendesk-API-Warn
cache-control: max-age=0, public
x-zendesk-zorg: yes
vary: Accept-Encoding
x-zendesk-processed-host-header: support.smokeball.com
cf-ray: 8a98a2592c38ac9a-YYZ

GET
H2 200 articles.json Show response
support.smokeball.com/api/v2/help_center/ 752 KB
127 KB 351ms
351ms XHR
application/json 104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.smokeball.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-au&sort_by=position&per_page=100&page=5&request_id=11674.789744789807

Requested by

Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

750d45ed306be0bf9c2751f5c24f55ab15292ac64988a01fd65c535fbfa41fbb

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: */*
Referer: https://support.smokeball.com/hc/en-au
X-Requested-With: XMLHttpRequest
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sat, 27 Jul 2024 00:50:14 GMT
strict-transport-security: max-age=259200; includeSubDomains
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining: 696
x-rate-limit: 700
x-zendesk-origin-server: app-server-5f64b4bb58-j5wzk
protocol: HTTP/1.1 always
x-xss-protection: 1; mode=block
x-request-id: 8a98a2592c39ac9a-YYZ
x-ua-compatible: IE=edge
x-runtime: 0.256588
server: cloudflare
x-zendesk-api-version: v2
etag: W/"750d45ed306be0bf9c2751f5c24f55ab"
x-zendesk-api-gateway: yes
x-frame-options: SAMEORIGIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Q%2FGA7587QNVi62YWc3aZh9ydB4c%2FMIYgiRBmxdbyi1ql%2FuxS3wRGHhhRQlONPGscuiTb6JUYXmhDCic6IO88sui%2BLExoiK5CB%2Bv%2FpPe%2BUYRNqNXlcCOjcAoJZFhW4wgwWiRO6RYviw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: X-Zendesk-API-Warn
cache-control: max-age=0, public
x-zendesk-zorg: yes
vary: Accept-Encoding
x-zendesk-processed-host-header: support.smokeball.com
cf-ray: 8a98a2592c39ac9a-YYZ

GET
H2 200 articles.json Show response
support.smokeball.com/api/v2/help_center/ 573 KB
95 KB 325ms
324ms XHR
application/json 104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.smokeball.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-au&sort_by=position&per_page=100&page=6&request_id=94971.40911010417

Requested by

Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

d85d1fb97a67f9b68ea1e74c0f665933df2fb9cf642463c18cb1c841e4d72b1f

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: */*
Referer: https://support.smokeball.com/hc/en-au
X-Requested-With: XMLHttpRequest
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sat, 27 Jul 2024 00:50:14 GMT
strict-transport-security: max-age=259200; includeSubDomains
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining: 695
x-rate-limit: 700
x-zendesk-origin-server: app-server-5f64b4bb58-w7zhs
protocol: HTTP/1.1 always
x-xss-protection: 1; mode=block
x-request-id: 8a98a2592c3bac9a-YYZ
x-ua-compatible: IE=edge
x-runtime: 0.229178
server: cloudflare
x-zendesk-api-version: v2
etag: W/"d85d1fb97a67f9b68ea1e74c0f665933"
x-zendesk-api-gateway: yes
x-frame-options: SAMEORIGIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=J9IRzU15FRwNRtR%2FgsNCeJtp90LhRMBRVtbghQrgs2kxhM88xzskjZzG5BAheZIvJ%2B%2FRoKu1K9cj5h3fehv3Lqu3a0Q%2Fegv%2FWbazSTpj6Gbw7A8zc0ACLjkrmyfK2muyv%2Fieos86MQ%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: X-Zendesk-API-Warn
cache-control: max-age=0, public
x-zendesk-zorg: yes
vary: Accept-Encoding
x-zendesk-processed-host-header: support.smokeball.com
cf-ray: 8a98a2592c3bac9a-YYZ

GET
H2 200 articles.json Show response
support.smokeball.com/api/v2/help_center/ 370 KB
64 KB 383ms
383ms XHR
application/json 104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.smokeball.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-au&sort_by=position&per_page=100&page=7&request_id=85556.06724077917

Requested by

Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

ed98d4f42301cc199c2ca2a027194fd5ebc0a3c1f1e2212687ef798965998fb9

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: */*
Referer: https://support.smokeball.com/hc/en-au
X-Requested-With: XMLHttpRequest
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sat, 27 Jul 2024 00:50:14 GMT
strict-transport-security: max-age=259200; includeSubDomains
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining: 693
x-rate-limit: 700
x-zendesk-origin-server: app-server-5f64b4bb58-z4bmj
protocol: HTTP/1.1 always
x-xss-protection: 1; mode=block
x-request-id: 8a98a2592c3dac9a-YYZ
x-ua-compatible: IE=edge
x-runtime: 0.208093
server: cloudflare
x-zendesk-api-version: v2
etag: W/"ed98d4f42301cc199c2ca2a027194fd5"
x-zendesk-api-gateway: yes
x-frame-options: SAMEORIGIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=88rIN%2FFY25G4olCFIjORX%2FHadzqlIWdM0C0vu0SnBfHZB4R8YzOfbOu8XAcnLBgjmyXvXW1lhbvHNwb75rjfgJy0eFRxuvGm4esnSvQtOjj7yn9jh%2F3oUUOtCs7c7Z0WTMQSdB1RZg%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: X-Zendesk-API-Warn
cache-control: max-age=0, public
x-zendesk-zorg: yes
vary: Accept-Encoding
x-zendesk-processed-host-header: support.smokeball.com
cf-ray: 8a98a2592c3dac9a-YYZ

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: api.fontshare.com
URL: https://api.fontshare.com/v2/css?f[]=satoshi@1,700,500,301,300,400&display=swap

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

12 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.smokeball.com/	1969-12-31 23:59:59	Name: __cfruid Value: 397757712e595ab925753fc7516998f4d8eb8816-1722041412
support.smokeball.com/	1969-12-31 23:59:59	Name: _help_center_session Value: ZlFtQmRKWlAraTJpa2xrV3JxWTRjK0ZPOVYyV1hWMmNWMDVkK3ZEUThHQ3RMUjk5aVNOZTliY0lDQ0xVRi9UbElwd24yS1ZnbEticXdoWXpNSmdJN3pqejEvRFozZzJVOTNCT0lka2MxWldCTkVVbUQ3aklKT0xqZkRyOER6dWstLTd0eHdTZ3AwQUJJSms1bnNpT3dhdHc9PQ%3D%3D--eff55f364ff53fdc8b1632987363b647fab203a9
.smokeball.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: 86dfee8b7347ada5fed921864088008f1ffd43e9-1722041413
.smokeball.com/	1970-01-20 22:22:07	Name: _gid Value: GA1.2.787317348.1722041413
.smokeball.com/	1970-01-20 22:20:41	Name: _gat Value: 1
.smokeball.com/	1970-01-21 07:56:41	Name: _ga_3169FMG4VW Value: GS1.1.1722041413.1.0.1722041413.60.0.1600752445
.smokeball.com/	1970-01-21 07:56:41	Name: _ga Value: GA1.1.366890531.1722041413
.support.smokeball.com/	1970-01-21 07:06:17	Name: cf_clearance Value: MtUuP_.cHp19_5UdLRYidEdkrfm4AeBX.EDV806NYOg-1722041413-1.0.1.1-3BjJ3u74larkewotQ.dSelAELH8rdx1vO6J27BcYcGvsRdj0co2scYamDyd6Id90LaBcQ2qGNCk_X.uhT85EqA
.smokeball.com/	1970-01-21 07:06:17	Name: mp_8fb3ee5b2ea042b664c0b74f689c572b_mixpanel Value: %7B%22distinct_id%22%3A%20%22%24device%3A190f1aab1bd7ac-055fa3d38a4cde-11462c6f-1d4c00-190f1aab1bd7ac%22%2C%22%24device_id%22%3A%20%22190f1aab1bd7ac-055fa3d38a4cde-11462c6f-1d4c00-190f1aab1bd7ac%22%2C%22%24initial_referrer%22%3A%20%22%24direct%22%2C%22%24initial_referring_domain%22%3A%20%22%24direct%22%7D
widget-mediator.zopim.com/	1970-01-20 22:30:46	Name: AWSALBCORS Value: vO7Dur6rcodkqAAu26BXVw0gdwYQ1H1uHDqXP2+RTO/WRKjzyKS+oBS0M/Q1gxTZ0+yBIEIf17OdNabIrxpif1uoz9zDhukk8kOVbM/xt+rmU1Dv64UQRIEFpoqb
support.smokeball.com/	1970-01-20 23:47:05	Name: user_identifier Value: 0acd50e3-a376-48fc-99bf-fb920b1967fb
.smokeball.com/	1970-01-21 07:06:17	Name: __zlcmid Value: 1MxmtkWq8piUbtZ

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.google.com
api.fontshare.com
app.brainfi.sh
cdn.jsdelivr.net
ekr.zdassets.com
fonts.googleapis.com
fonts.gstatic.com
hcmanager.swifteq.com
scripts.swifteq.com
smokeball.zendesk.com
static.zdassets.com
stats.g.doubleclick.net
status.smokeball.co.uk
status.smokeball.com
status.smokeball.com.au
support.smokeball.com
theme.zdassets.com
use.fontawesome.com
www.google-analytics.com
www.google.ca
www.googletagmanager.com
api.fontshare.com
104.16.53.111
104.18.187.31
104.18.70.113
104.18.72.113
108.138.106.87
142.250.31.156
142.251.111.95
142.251.16.97
142.251.167.139
172.253.122.102
172.253.62.94
172.253.63.94
172.67.142.245
18.238.80.40
18.67.76.121
52.30.132.112
52.85.151.42
99.84.108.113
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support.smokeball.com Open in urlscan Pro 104.16.53.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

98 Requests

96 %HTTPS

0 %IPv6

17 Domains

21 Subdomains

19 IPs

3 Countries

2113 kBTransfer

9084 kBSize

12 Cookies

14 Outgoing links

Page URL History

Redirected requests

98 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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support.smokeball.com Open in urlscan Pro
104.16.53.111 Public Scan

Screenshot
Live screenshot

Full Image

98
Requests

96 %
HTTPS

0 %
IPv6

17
Domains

21
Subdomains

19
IPs

3
Countries

2113 kB
Transfer

9084 kB
Size

12
Cookies

98 HTTP transactions
0 data transactions