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Effective URL: https://support.creative.com/
Submission: On June 02 via api from US — Scanned from SG
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<strong>Notice:</strong> <br> Please refer to this <a href="/kb/ShowArticle.aspx?sid=200667" target="_blank" style="text-decoration: underline;" tabindex="-1">knowledgebase article</a> for our list of supported products and software
on Windows 11.
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<div><strong>Notice:</strong> <br> The Sound BlasterX Acoustic Engine Lite software will be upgraded to Sound Blaster Studio Essential software effective 28 May 2023. This is an enhanced software with a new UI (User Interface) and
improved compatibility with new operating systems such as Windows 10 and 11. It includes features such as audio customizations, from EQ presets such as Gaming, Movies, and Music, to the further tweakings and enhancements of EQ bands
to suit your liking. To learn more and to activate the Sound Blaster Studio Essential software, please click this
<a href="https://support.creative.com/kb/ShowArticle.aspx?sid=200872" target="_blank" style="text-decoration: underline;" tabindex="0">link</a> for more details.</div>
<div class="margin-top-10">Note: The BlasterX Acoustic Engine will not be available for download after 28 May 2023.</div>
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<strong>Notice:</strong> <br> For customers who are using Sound Blaster sound devices with AMD Ryzen CPUs and/or motherboards supporting AMD Ryzen CPUs, kindly note that you may experience audio related issues such as channel swap,
loss of audio, audio breaks and / or distortion due to an unstable processor overclock. <br><br>To know more, refer to
<a href="/kb/ShowArticle.aspx?sid=200427" target="_blank" tabindex="-1">KB article: Overclocked AMD CPU/Motherboard affecting Creative Audio Products</a>.
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Text Content
WORLDWIDE SUPPORT Singapore * Super X-Fi * Sound Blaster * Speakers * Headphones * Others * CREATIVE WORLDWIDE SUPPORT Search by Keywords Search Previous Notice: Please refer to this knowledgebase article for our list of supported products and software on Windows 11. Notice: The Sound BlasterX Acoustic Engine Lite software will be upgraded to Sound Blaster Studio Essential software effective 28 May 2023. This is an enhanced software with a new UI (User Interface) and improved compatibility with new operating systems such as Windows 10 and 11. It includes features such as audio customizations, from EQ presets such as Gaming, Movies, and Music, to the further tweakings and enhancements of EQ bands to suit your liking. To learn more and to activate the Sound Blaster Studio Essential software, please click this link for more details. Note: The BlasterX Acoustic Engine will not be available for download after 28 May 2023. Notice: For customers who are using Sound Blaster sound devices with AMD Ryzen CPUs and/or motherboards supporting AMD Ryzen CPUs, kindly note that you may experience audio related issues such as channel swap, loss of audio, audio breaks and / or distortion due to an unstable processor overclock. To know more, refer to KB article: Overclocked AMD CPU/Motherboard affecting Creative Audio Products. Next * 1 * 2 * 3 Search by Product Category * Super X-Fi * Amplifiers * Sound Blaster * Speakers * Headphones * Peripherals * Adapters & Accessories * Others * Products * Super X-Fi * Amplifiers * Sound Blaster * Gaming Headsets * Speakers * Headphones * PlayChinese * MP3 Players * Fatal1ty Pro Gaming * Warranty * Register Your Product * Warranty & Returns Information * How to receive Warranty Service * FAQ * Quick Links * Battery Handling * Contact Us * Visit your Region/Country * * Afghanistan * Albania * Algeria * Andorra * Angola * Anguilla * Antigua * Argentina * Armenia * Aruba * Australia * Austria * Azerbaijan * Bahamas * Bahrain * Bangladesh * Barbados * Belarus * Belgium * Belize * Benin * Bermuda * Bhutan * Bolivia * Bosnia * Botswana * Brazil * British Virgin Islands * Brunei * Bulgaria * Burkina Faso * Burundi * Cameroon * Canada * Cape Verde Islands * Central African Republic * Chad * Chile * China * Christmas Island * Cocos-Keeling Islands * Colombia * Comoros * Congo * Congo, Democratic Republic of the * Costa Rica * Croatia * Cuba * Cyprus * Czech Republic * Denmark * Djibouti * Dominica * Ecuador * Egypt * El Salvador * Equatorial Guinea * Eritrea * Estonia * Ethiopia * Falkland Islands * Faroe Islands * Fiji Islands * Finland * Former Yugoslav Republic of Macedonia * France * French Guiana * French Polynesia * Gabon * Gambia * Georgia * Germany * Ghana * Gibraltar * Greece * Greenland * Grenada * Guadeloupe * Guam * Guatemala * Guinea * Guinea-Bissau * Guyana * Haiti * Herzegovina * Honduras * Hong Kong SAR, PRC * Hungary * Iceland * India * Indonesia * Iran * Iraq * Ireland * Israel * Italy * Jamaica * Japan * Jordan * Kazakhstan * Kenya * Kiribati Republic * Korea (North) * Korea (Republic of) * Kuwait * Kyrgyz Republic * Laos * Latvia * Lebanon * Lesotho * Liberia * Libya * Liechtenstein * Lithuania * Luxembourg * Madagascar * Malawi * Malaysia * Maldives * Mali * Malta * Marshall Islands * Martinique * Mauritania * Mauritius * Mayotte Island * Mexico * Micronesia, Federated States of * Moldova * Monaco * Mongolia * Montenegro * Montserrat * Morocco * Mozambique * Myanmar * Namibia * Nepal * Netherlands * Netherlands Antilles * New Caledonia * New Zealand * Nicaragua * Niger * Nigeria * Niue * Norfolk Island * Norway * Oman * Pakistan * Palau * Panama * Papua New Guinea * Paraguay * Peru * Philippines * Poland * Portugal * Puerto Rico * Qatar * Reunion Island * Romania * Russia * Rwanda * Saint Barthelemy * Saint Kitts & Nevis Anguilla * Saint Lucia * Saint Martin * San Marino * Sao Tome and Principe * Saudi Arabia * Senegal Republic * Serbia * Seychelle Islands * Sierra Leone * Singapore * Slovak Republic * Slovenia * Solomon Islands * Somalia * South Africa * Spain * Sri Lanka * St. Pierre and Miquelon * St. Vincent and the Grenadines * Sudan * Suriname * Swaziland * Sweden * Switzerland * Syria * Taiwan * Tajikistan * Tanzania * Thailand * Togo * Tokelau * Tonga * Trinidad and Tobago * Turkey * Turks and Caicos Islands * Ukraine * United Arab Emirates * United Kingdom * United States of America * United States Virgin Islands * Uruguay * Uzbekistan * Vatican City * Venezuela * Vietnam * Yemen * Zambia * Zimbabwe Asia Afghanistan Albania Algeria Andorra Angola Anguilla Antigua Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Islands Central African Republic Chad Chile China Christmas Island Cocos-Keeling Islands Colombia Comoros Congo Congo, Democratic Republic of the Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Islands Finland Former Yugoslav Republic of Macedonia France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong SAR, PRC Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Republic Korea (North) Korea (Republic of) Kuwait Kyrgyz Republic Lao P.D.R. 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Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Island Mexico Micronesia, Federated States of Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Island Romania Russia Rwanda Saint Kitts & Nevis Anguilla Saint Lucia San Marino Sao Tome and Principe Saudi Arabia Senegal Republic Serbia and Montenegro Seychelle Islands Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Pierre and Miquelon St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad and Tobago Turkey Turks and Caicos Islands Ukraine United Arab Emirates United Kingdom United States of America United States Virgin Islands Uruguay Uzbekistan Vatican City Venezuela Vietnam Yemen Zambia Zimbabwe * Afghanistan * Albania * Algeria * Andorra * Angola * Anguilla * Antigua * Argentina * Armenia * Aruba * Australia * Austria * Azerbaijan * Bahamas * Bahrain * Bangladesh * Barbados * Belarus * Belgium * Belize * Benin * Bermuda * Bhutan * Bolivia * Bosnia * Botswana * Brazil * British Virgin Islands * Brunei * Bulgaria * Burkina Faso * Burundi * Cameroon * Canada * Cape Verde Islands * Central African Republic * Chad * Chile * China * Christmas Island * Cocos-Keeling Islands * Colombia * Comoros * Congo * Congo, Democratic Republic of the * Costa Rica * Croatia * Cuba * Cyprus * Czech Republic * Denmark * Djibouti * Dominica * Ecuador * Egypt * El Salvador * Equatorial Guinea * Eritrea * Estonia * Ethiopia * Falkland Islands * Faroe Islands * Fiji Islands * Finland * Former Yugoslav Republic of Macedonia * France * French Guiana * French Polynesia * Gabon * Gambia * Georgia * Germany * Ghana * Gibraltar * Greece * Greenland * Grenada * Guadeloupe * Guam * Guatemala * Guinea * Guinea-Bissau * Guyana * Haiti * Herzegovina * Honduras * Hong Kong SAR, PRC * Hungary * Iceland * India * Indonesia * Iran * Iraq * Ireland * Israel * Italy * Jamaica * Japan * Jordan * Kazakhstan * Kenya * Kiribati Republic * Korea (North) * Korea (Republic of) * Kuwait * Kyrgyz Republic * Laos * Latvia * Lebanon * Lesotho * Liberia * Libya * Liechtenstein * Lithuania * Luxembourg * Madagascar * Malawi * Malaysia * Maldives * Mali * Malta * Marshall Islands * Martinique * Mauritania * Mauritius * Mayotte Island * Mexico * Micronesia, Federated States of * Moldova * Monaco * Mongolia * Montenegro * Montserrat * Morocco * Mozambique * Myanmar * Namibia * Nepal * Netherlands * Netherlands Antilles * New Caledonia * New Zealand * Nicaragua * Niger * Nigeria * Niue * Norfolk Island * Norway * Oman * Pakistan * Palau * Panama * Papua New Guinea * Paraguay * Peru * Philippines * Poland * Portugal * Puerto Rico * Qatar * Reunion Island * Romania * Russia * Rwanda * Saint Barthelemy * Saint Kitts & Nevis Anguilla * Saint Lucia * Saint Martin * San Marino * Sao Tome and Principe * Saudi Arabia * Senegal Republic * Serbia * Seychelle Islands * Sierra Leone * Singapore * Slovak Republic * Slovenia * Solomon Islands * Somalia * South Africa * Spain * Sri Lanka * St. Pierre and Miquelon * St. Vincent and the Grenadines * Sudan * Suriname * Swaziland * Sweden * Switzerland * Syria * Taiwan * Tajikistan * Tanzania * Thailand * Togo * Tokelau * Tonga * Trinidad and Tobago * Turkey * Turks and Caicos Islands * Ukraine * United Arab Emirates * United Kingdom * United States of America * United States Virgin Islands * Uruguay * Uzbekistan * Vatican City * Venezuela * Vietnam * Yemen * Zambia * Zimbabwe * * Quick Links * Register Your Product * Warranty & Returns Information * Check Order Status * Battery Handling * Contact Us * Products * Super X-Fi * Amplifiers * Sound Blaster * Speakers * Headphones * PlayChinese * MP3 Players * Fatal1ty Pro Gaming * Peripherals