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Effective URL: https://www.concentrix.com/
Submission: On March 16 via api from US — Scanned from DE
Effective URL: https://www.concentrix.com/
Submission: On March 16 via api from US — Scanned from DE
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Skip to content * What We Do * Services SERVICES At Concentrix, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance. CX Strategy Customer Loyalty, CX Transformation, CX Model Design, Customer Research, Digital Selling, Voice of the Customer Experience Design Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization Digital Engineering Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development Experience Platforms Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization Automation & Operations Intelligent Operations, Process Intelligence & Automation, Test Automation, Intelligent Automation, Cybersecurity, Experience Assurance Enterprise Modernization Generative AI, Cloud Engineering, Intelligent Automation, API Management & Security, Conversational AI, Contact Center as a Service Data & Analytics Intelligence Strategy, Data Engineering, Advanced Analytics, Business Insights, Marketing Analytics, Customer Analytics, Operational Analytics, Process Intelligence & Optimization, Compliance & Risk Analytics CX Management Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections, Work at Home Content Trust & Safety Protected Experiences, Uncompromised Wellness, Globalized Operations, Focused Innovation Featured Webhelp Services Regulated, KYC & Payment Services Customized solutions for onboarding and order-to-cash Management Consulting Solving your most complex customer journey challenges Organizational Excellence Develop your people to define, deliver and sustain transformation Healthcare Specialized Services A range of solutions for healthcare customer engagement Polyglot AI-powered interactions in your customers’ native language The Nest A dedicated approach for start-ups and scale-ups * Industries YOUR INDUSTRY. OUR EXPERTISE. Startup or market leader. Tech titan or service superstar. Whatever your business, wherever you operate, the chances are Concentrix has been there and done that. If good enough is never good enough for you, Concentrix is the partner you need to reimagine your CX future. Automotive Banking, Financial Services & Insurance Consumer Electronics Energy & Public Sector Healthcare Services Media & Communications New Economy & Startups Retail & eCommerce Technology Travel, Transportation & Tourism * Insights INSIGHTS The more you know, the better your customer experience. So we gathered the most valuable ideas, materials, and tools to benefit your business, all in one place. Insights Case Studies Fact Sheets Events BUSINESS TRENDS 2024: NAVIGATING DISRUPTION * About Us ABOUT US We pledge to challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined, for our clients, their customers and staff. Investors Partners Awards & Recognition 2023 Sustainability Report Locations News Corporate Fact Sheet Legal CONCENTRIX NAMED A LEADER IN CUSTOMER EXPERIENCE MANAGEMENT GLOBAL PEAK MATRIX® BY EVEREST GROUP * Contact * ··· Search Search Close this search box. Careers * What We Do * Services SERVICES At Concentrix, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance. CX Strategy Customer Loyalty, CX Transformation, CX Model Design, Customer Research, Digital Selling, Voice of the Customer Experience Design Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization Digital Engineering Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development Experience Platforms Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization Automation & Operations Intelligent Operations, Process Intelligence & Automation, Test Automation, Intelligent Automation, Cybersecurity, Experience Assurance Enterprise Modernization Generative AI, Cloud Engineering, Intelligent Automation, API Management & Security, Conversational AI, Contact Center as a Service Data & Analytics Intelligence Strategy, Data Engineering, Advanced Analytics, Business Insights, Marketing Analytics, Customer Analytics, Operational Analytics, Process Intelligence & Optimization, Compliance & Risk Analytics CX Management Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections, Work at Home Content Trust & Safety Protected Experiences, Uncompromised Wellness, Globalized Operations, Focused Innovation Featured Webhelp Services Regulated, KYC & Payment Services Customized solutions for onboarding and order-to-cash Management Consulting Solving your most complex customer journey challenges Organizational Excellence Develop your people to define, deliver and sustain transformation Healthcare Specialized Services A range of solutions for healthcare customer engagement Polyglot AI-powered interactions in your customers’ native language The Nest A dedicated approach for start-ups and scale-ups * Industries YOUR INDUSTRY. OUR EXPERTISE. Startup or market leader. Tech titan or service superstar. Whatever your business, wherever you operate, the chances are Concentrix has been there and done that. If good enough is never good enough for you, Concentrix is the partner you need to reimagine your CX future. Automotive Banking, Financial Services & Insurance Consumer Electronics Energy & Public Sector Healthcare Services Media & Communications New Economy & Startups Retail & eCommerce Technology Travel, Transportation & Tourism * Insights INSIGHTS The more you know, the better your customer experience. So we gathered the most valuable ideas, materials, and tools to benefit your business, all in one place. Insights Case Studies Fact Sheets Events BUSINESS TRENDS 2024: NAVIGATING DISRUPTION * About Us ABOUT US We pledge to challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined, for our clients, their customers and staff. Investors Partners Awards & Recognition 2023 Sustainability Report Locations News Corporate Fact Sheet Legal CONCENTRIX NAMED A LEADER IN CUSTOMER EXPERIENCE MANAGEMENT GLOBAL PEAK MATRIX® BY EVEREST GROUP * Contact * ··· Search Search Close this search box. Careers Search Search Close this search box. Search Search Close this search box. BETTER TOGETHER We create game-changing customer journeys that help brands grow, across the world and into the future. Learn More Play Video WE DESIGN, BUILD, AND RUN GAME-CHANGING CUSTOMER JOURNEYS… We understand customers better than anyone else can. Within billions of data points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. What We Do Trending Now THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description RETHINK YOUR CX ECOSYSTEM Item #1 Description THE FORRESTER WAVE, CUSTOMER FEEDBACK MANAGEMENT, Q1 2023 Item #1 Description CONCENTRIX TO COMBINE WITH WEB HELP Item #1 Description Content blocked. Click Unblock to set your consent level for this website and view the content. Unblock GENERATIVE AI SOLUTIONS We believe that harnessing the power of generative AI will empower brands to multiply CX outcomes and deliver exceptional care at every interaction. It’s a game-changer. See how we can help you navigate the AI revolution. Learn More GENERATIVE AI FOR BUSINESS LEADERS Leadership reinvigorated—start your generative AI journey with our essential whitepaper for executives. Download it now and realize the transformative benefits of AI across the enterprise. Download Now Trending Now View the Full Report Case Studies THE FUTURE OF SHOPPING Discover how our generative AI chatbot helps customers easily customize their office chairs—making shopping a breeze. Learn More ANSWER THE CALL: PROVIDING FLEXIBILITY FOR A CRISIS HELPLINE See how a crisis helpline embraced the flexibility and reliability of AnyPaaS to transition to a more reliable cloud-based solution. Learn More GENERATIVE AI HEALTHCARE INNOVATION Dive into the future of healthcare and discover how we helped one client reimagine the patient experience with generative AI. Learn More BETTER ANSWERS FASTER WITH GENERATIVE AI Find out how one client saved time, cut costs, and improved the quality of responses with generative AI customer support. Learn More RIDING THE CRYPTO WAVE: A BRAND PARTNERSHIP STORY Explore how we supported one company to thrive in the crypto surge. Learn More Join Us What We Do * Design * Build * Run Services * CX Strategy * Experience Design * Digital Engineering * Experience Platforms * Automation & Operations * Enterprise Modernization * Data & Analytics * CX Management * Content Trust & Safety INDUSTRIES * Automotive * Banking & Financial Services * Consumer Electronics * Energy & Public Sector * Healthcare Services * Insurance * Media & Communications * New Economy & Startups * Retail & eCommerce * Technology * Travel, Transportation & Tourism INSIGHTS * Blog * Case Studies * Videos * Fact Sheets * Thought Leadership * Infographics ABOUT * Investors * Partners * Awards & Recognition * 2023 Sustainability Report * Locations * News * Contact Us * Legal INVESTORS * Overview * Financials * Events & Presentations * Financial News * Stock Information * Investor Resources CAREERS * Culture * Work at Home * Search & Apply FOLLOW US Facebook-f X (Twitter) Instagram Youtube Linkedin CONTACT US +1-800-747-0583 © 2024 Concentrix Corporation. All Rights Reserved. LEGAL INFORMATION | PRIVACY POLICY | CALIFORNIA PRIVACY POLICY | E-WASTE POLICY | GDPR X concentrix.com We believe your data is your property and support your right to privacy and transparency. Select a Data Access Level and Duration to choose how we use and share your data. Reject AllAccept SomeAccept All 1 month6 months12 months Highest level of privacy. Data accessed for necessary basic operations only. Data shared with 3rd parties to ensure the site is secure and works on your device Balanced experience. Data accessed for content personalisation and site optimisation. Data shared with 3rd parties may be used to track you and store your preferences for this site. Highest level of personalisation. Data accessed to make ads and media more relevant. Data shared with 3rd parties may be use to track you on this site and other sites you visit. Consent Preferences Use the toggles below to specify your data sharing purposes for this website. 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