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Streamline operations


SUPERCHARGE PRODUCTIVITY

BY AUTOMATING OPERATIONS WITH INTELLIGENCE

The age of total efficiency is here – and we have the means to achieve it. The
Pega Platform™ moves work through your organization seamlessly so you can
streamline operations, cut costs, and consistently exceed customer expectations.

20%
reduction in process development time

Deploy more processes with fewer resources using Pega’s unified low-code
platform.

Read the Forrester report


Unified processes


SMASH SILOS BY REVVING UP WORKFLOWS

Runners know that without hurdles, the dash gets easier – and faster. The same
is true for your organization. Connect systems and design workflows around
business outcomes so work moves through your enterprise more easily. The result?
Better transparency, accountability, and productivity.

Tap into all your systems and processes in a single platform

Connect work across the entire enterprise without disrupting it

Bridge the gaps between business applications for more coherent work, service,
and engagement

Data-driven value


PUT YOUR DATA TO WORK

What if you could interpret your data as quickly as it comes in? Well, now you
can. Instantly access insights to understand where bottlenecks may occur – and
why. Use automated, real-time intelligence to resolve issues before they impact
the business.

Get better access to data and insights for a complete audit trail

Analyze the circumstances that result in deviation from your ideal process

Deploy true self-optimizing workflows on an enterprise scale

Reroute or reprioritize work to stay on track


10X
improvement in ticket transaction time

Instead of individually assigning tickets, Google was able to calculate the best
engineer for each job.

Watch the case study


 

“By implementing agile technology, we found ourselves very prepared for
unpredictable changes and were able to pivot quickly as needed.”
- Zachary Schwartz, Division Chief, IT Service Management Office at U.S. Census



Instantly adaptable


DRIVE COLLABORATIVE INNOVATION AT SCALE

As change accelerates, those who fall behind get left behind. Pega's low-code
platform makes it easy for developers, teams, and engineers to reuse and build
new apps to quickly adapt to evolving business needs. Plus, it allows you to
specialize processes based on product, region, and more.

Keep people, functions, and workflows connected with adaptive workflows

Allow developers, fusion teams, and citizen devs to build, manage, and improve
back-end processes

Utilize a low-code work environment everyone can trust



Case study

650%
improvement in system processing time

> Pega accelerated Pfizer’s transformation, helping the organization stay
> adaptable and ready for future changes.

Download the infographic

All powered by the Pega Platform

Want to hear more about the tech driving these outcomes? It’s all here in our
leading platform for AI-powered decisioning and workflow automation.

 

 * Explore the platform
 * Request a demo

Check out our capabilities in action

Financial Services

Boost efficiency and automate middle- to back-office processes Banking
Operations

Insurance

Automate intake and triage with intelligence Underwriting Automation

Communications
Service Providers

Simplify experiences while accelerating revenue and process Smarter telecom
workflows

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ABOUT PEGASYSTEMS

Pega provides a powerful low-code platform that empowers the world’s leading
enterprises to Build for Change®. Clients use our AI-powered decisioning and
workflow automation to solve their most pressing business challenges – from
personalizing engagement to automating service to streamlining operations. Since
1983, we’ve built our scalable and flexible architecture to help enterprises
meet today’s customer demands while continuously transforming for tomorrow.


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