www.xbox.com Open in urlscan Pro
23.36.48.58  Public Scan

Form analysis
1 forms found in the DOM

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TOGETHER WE CAN KEEP KIDS SAFER ON XBOX

At Xbox, we take our responsibility to society and the gaming community very
seriously. We know players of all ages come to Xbox to have fun, and you deserve
the reassurance that we have invested in the right security, safety and privacy
measures that support all. The first step to keeping kids safe is to ensure a
child account is set up for any young gamers in your family.





CREATE A CHILD ACCOUNT

If you have children 13 or under who use an Xbox console, we encourage you to
set up a child account for them. Features of properly setting up an account
include managing a child’s gaming activities like screen time, spending limits,
privacy and content settings and more.

LEARN MORE


FROM THE XBOX FAMILY SETTINGS MOBILE APP

Download the Xbox Family Settings mobile app for iPhone and Android devices


FROM A WEB BROWSER

Visit account.microsoft.com/family to sign in and then set up a family group and
manage child accounts.


FROM YOUR XBOX CONSOLE

Press the Xbox button on your controller to open the guide. Select Profile &
system > Settings > Account > Family settings > Manage family members.




RESOURCES FOR PARENTS

Learn more about what data we collect, how we use it, and manage your child’s
privacy settings, or ask us to delete the account.

LEARN MORE ABOUT PRIVACY & ONLINE SAFETY


XBOX FAMILY SETTINGS APP

Easily manage your children’s gaming activities on Xbox console, all from your
phone and in real time.

LEARN MORE


PRIVACY DASHBOARD

Sign in to manage Xbox data, including additional Microsoft data.

LEARN MORE


PRIVACY STATEMENT

To learn more about Xbox privacy, read the Xbox section of the Microsoft Privacy
Statement.

LEARN MORE



CHILDREN’S ONLINE PRIVACY PROTECTION ACT

The Children’s Online Privacy Protect Act gives you control over the information
companies collect from your children under 13. To learn more, read the Federal
Trade Commission’s Protecting Your Child’s Privacy Online.

VISIT THE FTC



ADDITIONAL RESOURCES

Privacy:

 * Microsoft Privacy Statement
 * Data Collection at Xbox
 * Xbox Data Collections for Kids
 * Privacy & Online Safety
 * Privacy Dashboard
 * Privacy for young people

Safety:

 * Microsoft Services Agreement
 * Xbox Community Standards
 * Online Safety Principles
 * Privacy & Online Safety
 * Xbox Transparency Report
 * Putting You in Control of Your Gaming Experience

Family:

 * Family Hub
 * Benefits of creating a family group
 * Create a child account & add family members
 * Xbox Family Settings app


FREQUENTLY ASKED QUESTIONS

--------------------------------------------------------------------------------

Why did Xbox have a settlement with the FTC related to child accounts?

At Xbox, we take our responsibility to society and the gaming community very
seriously. We invest in security, privacy and safety measures that best support
our community, and are committed to continued improvement and innovation. We
entered into a settlement with the U.S. Federal Trade Commission to resolve
concerns regarding our previous account creation process for Xbox Live. We are
improving our account creation process to provide clearer, direct notice to
parents about what we do with children’s personal data before we obtain verified
parental consent from parents/caregivers.

What has Xbox done to solve this issue?

Xbox has updated the onboarding process for new accounts, updated its direct
notice to parents regarding how children’s data is collected, used and stored,
and updated the data retention systems.

Is there anything I need to do?

Yes. If you have children in your home we encourage you to get the Xbox Family
Settings app to set up child accounts as there are many safety benefits of
properly setting up child accounts and managing your child’s settings all in one
place.

If you already have a child account set up, you may be required to verify the
account with Xbox. We’ll help you through this process when it’s time to take
action.

Did my Xbox account get hacked?

The settlement with the FTC is about data collection processes and data
retention policies. It is not related to outside parties gaining access to your
personal information.


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