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 * Products
     
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 * Jobs


WORK WITH US

Love productivity? We’re hiring!

See open roles


WE'VE ALREADY BEEN DOING THIS FOR MORE THAN TEN YEARS, SO WE'VE REALIZED IT'S A
MARATHON, NOT A SPRINT.

We work hard, but we do it for a sane number of hours every week. We use our own
products obsessively, which means we both understand them in our bones and can
get even more done. We provide paid vacation and take all federal holidays off
to recharge. Everyone is trained to do customer support so we all can get to
know our customers better.

WHERE WE ARE

We’re fully remote but have an office in Santa Clara, California for the
occasional meeting. We consistently share information within the organization so
everyone has context.

WHAT WE LIKE

We like (in no particular order) jigsaw puzzles, potato chips, archery, escape
rooms, TikTok, kayaking, crosswords, jackbox games, movies, Bananagrams, BBQ,
cooperative games, coming up with game show ideas, sandwiches, Jeopardy,
ridiculous holiday parties, birthday surprises, stuffed animals, and did we
mention, food?



WE’RE DOING WELL, AND DOING GOOD

We’ve been in business for over a decade and in addition to having millions of
satisfied users, we're also profitable. So we get to do things like giving back
a portion of our profits to support education in Burma and bleeding edge carbon
capture research .

What gets us out of bed in the morning is productivity.
If you have strong opinions (either way) about Inbox Zero, once wrote an ode to
the Pomodoro method, or convinced all of your friends to use [insert to-do list
software or calendar software] or better yet, convinced them all to use
Boomerang, we'd love to meet you!


OUR CORE VALUES

Earnest
 * We look for authentic people who have sincere convictions.
 * We are self-aware and comfortable with who we are. We should not be
   dismissive of others for having different convictions than our own, so long
   as those convictions are genuine and moral.
 * We appreciate when you stick your neck out to advocate for something with
   your genuine belief.
 * It’s much easier to be critical of ideas than to be the folks who bring the
   new ideas. It’s easier to be a critic than a creator.
 * Being earnest generally correlates with being optimistic and being tolerant.

Opposite Value: San Francisco's very own "dismissive hipster"

Collaborative
 * We look to create an environment where working together is more enjoyable and
   creates better output than working alone.
 * When you're working on something hard, consult with someone else on the team.
 * We value institutional knowledge and spend extra time and effort to document
   our work and share our learning with the rest of the team.
 * Look out for these anti-collaborative behaviors - it's everyone's
   responsibility to correct these behaviors when we see them (h/t Hacker
   School). We'll all occasionally exhibit them, so the correct response is an
   acknowledgement, a quick apology, and then everyone moves on.
   * Well, actually - interrupting someone to make a minor non-material
     correction, usually of the form "well, actually, James Madison wrote most
     of that document"
   * High-friction skepticism - it's fine to question assumptions, especially in
     light of new information, but it should be done in a way that minimizes
     conflict. Our expectations should always be that the other people on the
     team are competent, reasonable, and operating in good faith.
   * Feigned surprise, except when used to set up deadpan humor in
     non-work-related discussions
   * Interrupting someone else who's speaking, in general
   * Elk pissing - Making changes to someone else's work that do not materially
     improve it, for the sake of leaving your own stamp on it (like an elk
     marking territory)
   * Playing devil’s advocate for fun instead as a problem solving technique
   * Arguing some viewpoint you don’t actually believe in (argument as a verbal
     sparring sport)

Opposite Value: Individualistic, cowboy, "no bullshit", high conflict/high
friction

Focused on the process
 * We aim to evaluate the outcome of projects and initiatives based on how we
   executed them and how well we made decisions with the information we had at
   the time, rather than how they ultimately turned out.
 * Luck and things outside our control have a significant role in the outcome of
   everything. We acknowledge that reality and try to appropriately attribute
   their contribution to our successes and failures.
 * We believe that a strategy that has a better expected value and is executed
   well, but that ultimately fails, is better than a strategy with a low
   expected value or with poor execution, but that ultimately is successful by
   chance.
 * Though we may not be able to control luck, we control our reaction to it. Bad
   luck is an explanation, not necessarily an excuse.
 * We analyze and take responsibility for the parts that are in our control.
 * Meeting deadlines and doing the right things are part of being focused on the
   process.
 * Continually updating the process after a project regardless of the outcome is
   being focused on the process.

Opposite Value: Results-driven

Thoughtful progress every day
 * We analyze options and use data to shape our decisions.
 * We believe it’s important to learn from our past mistakes and successes by
   reviewing what we’ve done.
 * We aim to make thoughtful progress every day without analysis paralysis.
 * We try to find the smallest progress we can make to confirm or reject our
   hypothesis.
 * We are okay with redoing or changing our minds as we uncover new information.
 * For every project, we start by clarifying the intention and exploring
   alternatives including “Do we need to do this at all?”
 * We make our actions more thoughtful by soliciting input and documenting our
   decisions at every step, not by digging deeper without input.

Opposite Value: Move fast and break things.


BENEFITS

Just like most tech companies, we offer competitive salaries, paid vacation, and
a fun environment. We also help you take care of your teeth and plan for the
days when you'll be toothless!

 * Full health insurance
 * Generous vision and dental benefits
 * IRA with company contribution
 * Sane work hours, flexible PTO, and all federal holidays

 * Laptops, monitors, and other remote work equipment
 * Book Club books
 * Annual conference budget (whenever that happens again)
 * Boomerang swag and other surprises


OPEN ROLES

If what you've seen so far sounds fun, here are the positions we're looking for.
All positions are full time.

Senior Software Engineer, Full Stack
Full-time・Remote

Description

Email and personal productivity software are a never ending stream of exciting,
customer-life-changing challenges. We're looking for veteran engineers who want
to use knowledge gleaned from years of working in software development teams to
help us overcome them!

We have apps that millions of customers use every day (and pay for), and the
infrastructure to support them efficiently and reliably at a reasonable cost.
Our technology choices prioritize solving real user problems - when possible, we
try to minimize complicated architecture and dependencies, but when it was
necessary, we built a proprietary hybrid machine learning architecture.

We need your judgment and experience to help us shave months of development time
off critical projects, help us keep the servers alive a few extra nights a year,
and share that judgment and experience across our engineering team.

The right candidate is already able to work at an expert level in one of the
languages or frameworks we use at Boomerang. You'll be able to share stories of
mistakes you've made and learned from in past work, and you'll be able to
identify the same mistakes as they are being made here. You already know how to
interface with a product team, support team, marketing team, and leadership team
to make everything run more smoothly.

You can differentiate between when new platforms, frameworks, and design
patterns solve real problems and when they're just shiny objects, and even more
importantly, know how to communicate that knowledge to everyone who needs to
know it. You're comfortable expressing your thoughts clearly in writing. You're
collaborative and enjoy teaching people what you know, but also are receptive
and open when someone else is in a position to teach you.

In return, you'll work in an environment that welcomes responsibility, where
your work will help millions of people focus on the most rewarding parts of
their jobs, and as part of a friendly, fun, elite team.

Requirements

 * BA/BS Degree in Computer Science or related major, 5+ years of industry
   experience in a software development environment
 * Deep knowledge of at least one of the following technologies (the more the
   better!):
   * HTML/CSS/JS, with jQuery
   * Solving CSS/JS multi-browser compatibility problems
   * Front-end performance optimization
   * Python + Django
 * Understanding of back-end technologies and databases is a plus
 * An interest in productivity software

To apply, please send the following to i.want.to.work@baydin.com:

 * Your resume
 * A link to your Github (if available)
 * A cover letter that includes a paragraph about why you’re excited about what
   we do

Senior Software Engineer, Front-End
Full-time・Remote

Description

Email and personal productivity software are a never ending stream of exciting,
customer-life-changing challenges. We're looking for veteran engineers who want
to use knowledge gleaned from years of working in software development teams to
help us overcome them!

We have apps that millions of customers use every day (and pay for), and the
infrastructure to support them efficiently and reliably at a reasonable cost.
Our technology choices prioritize solving real user problems - when possible, we
try to minimize complicated architecture and dependencies, but when it was
necessary, we built a proprietary hybrid machine learning architecture.

We need your judgment and experience to help us shave months of development time
off critical projects, help us keep the servers alive a few extra nights a year,
and share that judgment and experience across our engineering team.

The right candidate is already able to work at an expert level in one of the
languages or frameworks we use at Boomerang. You'll be able to share stories of
mistakes you've made and learned from in past work, and you'll be able to
identify the same mistakes as they are being made here. You already know how to
interface with a product team, support team, marketing team, and leadership team
to make everything run more smoothly.

You can differentiate between when new platforms, frameworks, and design
patterns solve real problems and when they're just shiny objects, and even more
importantly, know how to communicate that knowledge to everyone who needs to
know it. You're comfortable expressing your thoughts clearly in writing. You're
collaborative and enjoy teaching people what you know, but also are receptive
and open when someone else is in a position to teach you.

In return, you'll work in an environment that welcomes responsibility, where
your work will help millions of people focus on the most rewarding parts of
their jobs, and as part of a friendly, fun, elite team.

Requirements

 * BA/BS Degree in Computer Science or related major, 3+ years of industry
   experience in a software development environment
 * Deep knowledge of at least one of the following technologies (the more the
   better!):
   * HTML/CSS/JS, with jQuery
   * Solving CSS/JS multi-browser compatibility problems
   * Front-end performance optimization
 * Understanding of any of these additional technologies is a plus: Python,
   Django, Java (Android), Swift (iOS)
 * An interest in productivity software

To apply, please send the following to i.want.to.work@baydin.com:

 * Your resume
 * A link to your Github (if available)
 * A cover letter that includes a paragraph about why you’re excited about what
   we do

Director of Finance and Operations
Full-time・West Coast USA

Description

Boomerang is looking for a Director of Finance and Operations to help us design
and execute the systems and processes that keep the company running. This person
will report directly to the CEO and will be a partner to the executive team in
planning, forecasting, and measuring and monitoring the performance of the
company.

We are unusual for a small tech company - we make profits instead of burning
investor money to fuel unprofitable growth. So compared to a typical “Silicon
Valley” role, you can expect less theory (financial projections, forecasting,
figuring out burn rates) and more practice (administering production systems,
taxes and tax planning, compliance, revenue recognition).

We anticipate that the role will start as an individual, generalist position,
but over time it will grow into leading a small team with more specialized
roles.

Here are some of the "jobs to be done" for a person in this role. The list is
too long for one person to reasonably own all of these responsibilities, so we
expect that some of them will continue to be done via our current, ad-hoc
processes. The finance portion of the role is the most crucial for us to fill.

Requirements

 * Finance
    * Bookkeeping - classifying expenses, monthly reconciliation
    * Work with accounting firm to file federal and state taxes and develop tax
      planning strategies
    * Analyze expenses and help us optimize cash flow
    * Generate 409A valuations and administer options plan
    * Prepare financial and operational components of investor updates
    * Invest our pool of cash
    * Handle expense reports and reimbursements
    * Handle vendor invoices and make sure we pay our bills
    * Select and negotiate with vendors
    * Generate lightweight financial projections to help guide executive team

 * Legal
    * Manage contract negotiations, interfacing with outside counsel
    * Manage EULAs and keep them up to date
    * Manage trademarks
    * Manage compliance processes

 * People
    * Compensation analysis
    * Manage and administer benefits (Healthcare, Dental/Vision, IRA, Vacation)
    * Manage documentation for incoming and departing employees
    * Run monthly payroll and pay associated taxes

 * Insurance and Compliance
    * Ensure that we have the insurance coverage we need
    * Assist in external compliance requirements, such as PCI-DSS and SOC-2

Qualifications

 * 7+ years of relevant experience in finance and accounting
 * At least one year in a finance or operations role in a company with under 100
   people
 * Bachelor’s Degree in Accounting, Finance, Economics or equivalent required.
   CPA/MBA, equivalent graduate degree, or advanced financial certification are
   a plus.
 * Experience with QuickBooks required.
 * Working knowledge of tax laws and regulations, especially as they apply to
   software companies
 * Working knowledge of SaaS financials, experience at a SaaS company preferred
 * Proficient in all aspects of accounting and pertinent GAAP
 * Strong ethics and rule-following instincts. We want our products to be
   creative, not our accounting!
 * Able to work in the U.S. without sponsorship.
 * Able to attend monthly meetings in the S.F. Bay Area. Must be based on the
   West Coast, Bay Area preferred.
 * Organized, should love accuracy, precision, and checklists. Must be
   self-motivated.
 * Experience with enterprise level software contract negotiation preferred
 * Able to present complex financial and contractual information and concepts in
   an easy-to-understand format.
 * Excellent computer skills including proficiency with a variety of accounting
   software systems, Excel, PowerPoint, MS Word.

Compensation for this role is $100-$150k depending on experience.

To apply, please send the following to i.want.to.work@baydin.com:

 * Your resume
 * A cover letter that includes a paragraph about why you're excited about what
   we do and which aspects of the role you are most excited about

Senior Product Manager
Full-time・Remote

Description

Boomerang is looking for an experienced product manager with a copywriting bent
to help us organize our processes around creating brilliant productivity
software.

You’ll be the interface between designers, engineers, customer support,
marketing, partners, and most importantly customers. You’ll organize and
prioritize bugs and feature requests, balancing the impact and reach of a new
feature against the opportunity cost of not fixing a customer-reported issue.

You’ll collect and analyze user feedback and plan and execute user research,
developing a narrative about what we should learn from it but presenting it
without an agenda. You’ll know your way around a conversion funnel and be
comfortable determining which part of that funnel should receive attention at
what time.

You’ll need to be relatively technical; maybe not able to ship and scale a
feature on your own, but capable of understanding why a technical bottleneck
exists and of use in coming up with ways around it. You need to have a love for
productivity software and at least a liking, if not a passion, for email. And
you need to be excited about reading the latest academic research papers in UX
and in productivity.

You’ll have a strong sense of ownership, and you’ll want to ensure that you and
the whole organization will be proud of what we ship to our customers under your
watch. You’ll also need to find the right amount of both perfectionism and
pragmatism, understanding that a great product needs polish but also that only
products that ship can ever be great.

In addition, the perfect candidate for this position is a skilled copywriter,
able to discern exactly what information a user needs to know and when they need
to know it. You should delight in the way that the words you write shape the
user’s understanding of the product and appreciation for the experience it gives
them. You should also be flexible enough to adapt your writing to our house
style.

Responsibilities

 * Collaborate with engineering and design teams to ship new, impactful features
 * Measure success of the features after the launch and collect user feedback to
   iterate
 * Manage JIRA boards and keep track of sprints and prioritize bugs. Plan ahead
   of our development teams and clear any roadblocks and dependencies
 * Be in charge of our early beta programs and manage the beta user community
 * Work closely with product marketing, customer success, and users to deeply
   understand, document, analyze, and synthesize user needs into product
   priorities, roadmap plans, and detailed specifications
 * Collect, organize and analyze customer feedback from support emails and
   product analytics
 * Conduct usability testing and user surveys to understand how people are using
   our products to identify areas of improvement for existing products
 * Plan and design A/B tests to measure the impact of improvements and new
   features
 * Own the product lifecycle from requirements gathering through development,
   product launch and post-launch iteration
 * Own our product launches and work with the marketing team on GTM efforts
 * Write copy for the product (in-product language, error messages,
   communication with the users, and work with marketing and support to develop
   supplemental page copy)
 * Manage our QA team to ensure releases are error free and monitor any ongoing
   issues and escalate as necessary

Requirements

 * Any of the following:
    * BS or MS in computer science or electrical engineering, with 3+ years
      experience as a Product Manager, UX Designer, or similar role
    * OR 5+ years experience as a Product Manager, UX Designer, or similar role
    * OR 3+ years as a full-time startup founder in a product role at a single
      startup

 * Deep understanding of and empathy for users
 * Excellent writing skills
 * Demonstrated ability to work with engineering and design to create delightful
   products
 * A passion for productivity tools and helping teams work better together
 * Strong project management skills, including the ability to keep track of
   complex projects simultaneously
 * Perfectionist tendency and a sense of ownership and pride in everything you
   ship
 * A doer who’s comfortable with leading
 * Good at prioritizing and organizing across multiple projects at once

Compensation for this role is $150-$190k depending on experience.

To apply, please send the following to i.want.to.work@baydin.com:

 * Your resume
 * A cover letter that includes a paragraph about why you're excited about what
   we do and which aspects of the role you are most excited about
 * A writing sample (ideally, a review of a productivity app)

COMPANY

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PRODUCTS

 * Boomerang for Gmail
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 * Boomerang for iOS
 * Boomerang for Android

SUBSCRIBE

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LEARN

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