helpdesk.hvdgroup.com Open in urlscan Pro
18.196.94.182 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://helpdesk.hvdgroup.com/
Effective URL:
https://helpdesk.hvdgroup.com/support/home
Submission: On November 05 via api (November 5th 2024, 10:31:11 am UTC) from US — Scanned from DE

Summary HTTP 21 Redirects Behaviour Indicators

Summary

This website contacted 7 IPs in 2 countries across 4 domains to perform 21 HTTP transactions. The main IP is 18.196.94.182, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.hvdgroup.com.
TLS certificate: Issued by R11 on November 5th 2024. Valid for: 3 months.

This is the only time helpdesk.hvdgroup.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 3	18.196.94.182 18.196.94.182	16509 (AMAZON-02) (AMAZON-02)
6	3.160.150.77 3.160.150.77	16509 (AMAZON-02) (AMAZON-02)
6	3.160.150.13 3.160.150.13	16509 (AMAZON-02) (AMAZON-02)
3	143.204.215.107 143.204.215.107	16509 (AMAZON-02) (AMAZON-02)
1	13.35.58.109 13.35.58.109	16509 (AMAZON-02) (AMAZON-02)
1 1	18.158.142.8 18.158.142.8	16509 (AMAZON-02) (AMAZON-02)
1	108.138.7.102 108.138.7.102	16509 (AMAZON-02) (AMAZON-02)
2	172.66.0.145 172.66.0.145	13335 (CLOUDFLAR...) (CLOUDFLARENET)
21	7

3 18.196.94.182 (Frankfurt am Main, Germany) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-18-196-94-182.eu-central-1.compute.amazonaws.com

helpdesk.hvdgroup.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 3.160.150.77 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-77.fra60.r.cloudfront.net

assets2.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets4.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets5.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 3.160.150.13 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-13.fra60.r.cloudfront.net

assets3.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets6.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets10.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets1.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets9.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 143.204.215.107 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-107.fra53.r.cloudfront.net

assets.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.35.58.109 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-35-58-109.fra60.r.cloudfront.net

fe-perf-assets.freshworks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.158.142.8 (Frankfurt am Main, Germany) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-18-158-142-8.eu-central-1.compute.amazonaws.com

eucattachment.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 108.138.7.102 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-7-102.fra56.r.cloudfront.net

hantverksdata.euc-attachments.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 172.66.0.145 (United States)

ASN13335 (CLOUDFLARENET, US)

rum.haystack.es	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
17	freshservice.com 1 redirects assets2.freshservice.com — Cisco Umbrella Rank: 31519 assets3.freshservice.com — Cisco Umbrella Rank: 31449 assets6.freshservice.com — Cisco Umbrella Rank: 31458 assets.freshservice.com — Cisco Umbrella Rank: 59326 assets4.freshservice.com — Cisco Umbrella Rank: 31528 assets5.freshservice.com — Cisco Umbrella Rank: 31522 assets10.freshservice.com — Cisco Umbrella Rank: 31595 eucattachment.freshservice.com — Cisco Umbrella Rank: 110666 hantverksdata.euc-attachments.freshservice.com assets1.freshservice.com — Cisco Umbrella Rank: 31472 assets9.freshservice.com — Cisco Umbrella Rank: 31668	563 KB
3	hvdgroup.com 1 redirects helpdesk.hvdgroup.com	141 KB
2	haystack.es rum.haystack.es — Cisco Umbrella Rank: 20650
1	freshworks.com fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 45514	71 KB
21	4

	Domain	Requested by
3	assets4.freshservice.com	helpdesk.hvdgroup.com
3	assets.freshservice.com	helpdesk.hvdgroup.com assets.freshservice.com
3	helpdesk.hvdgroup.com	1 redirects helpdesk.hvdgroup.com
2	rum.haystack.es	fe-perf-assets.freshworks.com
2	assets5.freshservice.com	helpdesk.hvdgroup.com
2	assets6.freshservice.com	helpdesk.hvdgroup.com
1	assets9.freshservice.com	assets5.freshservice.com
1	assets1.freshservice.com	helpdesk.hvdgroup.com
1	hantverksdata.euc-attachments.freshservice.com	helpdesk.hvdgroup.com
1	eucattachment.freshservice.com	1 redirects
1	fe-perf-assets.freshworks.com	helpdesk.hvdgroup.com
1	assets10.freshservice.com	helpdesk.hvdgroup.com
1	assets3.freshservice.com	helpdesk.hvdgroup.com
1	assets2.freshservice.com	helpdesk.hvdgroup.com
21	14

This site contains no links.

Subject Issuer	Validity	Valid
helpdesk.hvdgroup.com R11	`2024-11-05` - `2025-02-03`	3 months	crt.sh
*.freshservice.com Amazon RSA 2048 M03	`2024-10-08` - `2025-11-05`	a year	crt.sh
*.freshworks.com Amazon RSA 2048 M03	`2024-06-14` - `2025-07-12`	a year	crt.sh
haystack.es WE1	`2024-09-20` - `2024-12-19`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.hvdgroup.com/support/home
Frame ID: 010EFEF6ECB9A293CE732E352B57FC2C
Requests: 20 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : HVD Group

Page URL History Show full URLs

https://helpdesk.hvdgroup.com/ HTTP 302
https://helpdesk.hvdgroup.com/support/home Page URL

Page Statistics

21
Requests

95 %
HTTPS

0 %
IPv6

4
Domains

14
Subdomains

7
IPs

2
Countries

773 kB
Transfer

3176 kB
Size

4
Cookies

0 Outgoing links

These are links going to different origins than the main page.

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.hvdgroup.com/ HTTP 302
https://helpdesk.hvdgroup.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 12

https://eucattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NTUwMDEwMjAyNTEsImRvbWFpbiI6ImhhbnR2ZXJrc2RhdGEuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.kPcfFQfTud1uCgLTVeQNbnhFTcdmEaIZLfAdXxhJlzA HTTP 302
https://hantverksdata.euc-attachments.freshservice.com/data/helpdesk/attachments/production/55001020251/original/hvdgroup.png?Expires=1730802787&Signature=pr0tKR3NNslj3H~avDxxS~86RZdscqmmnsQO--BBuix92nwhUHkGTFqiYcl6~Pzivppjbyygx5XP3PqqbCThWnY1czfiHYK6Dm3IfJ213hcWrHeajtKOdtZR0io7-KxsvSFScKlUxDYkmuTjGCJAeTODD2TVgnztrWAZCwkxL1pE0XX7A0ZL3BUD9GmVEB6Do7vUoUBjcupaggKax-QE5tzO7r1pGFmL3Q~8NM1dM9jWVc9MrBeMpqpS9k~jfU6X6w5IzEF~~7hvA4F1LjVwLmGtSb12sEreBzvEneliDVSXof31Eg4CuOrPueu5ul6aGoZwbXkbbKs33a0fFVMKZw__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ

21 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
helpdesk.hvdgroup.com/support/
Redirect Chain

https://helpdesk.hvdgroup.com/
https://helpdesk.hvdgroup.com/support/home

133 KB
37 KB

238ms
237ms

Document
text/html

18.196.94.182
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.hvdgroup.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.196.94.182 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-196-94-182.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

109b69319341cc48ae0f3ec559e289fef7ab435e98a955319417d2df25d09d24

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

cache-control: no-store
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Tue, 05 Nov 2024 10:31:07 GMT
etag: W/"109b69319341cc48ae0f3ec559e289fe"
nel: { "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy: strict-origin-when-cross-origin
report-to: { "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-download-options: noopen
x-envoy-upstream-service-time: 183
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: true
x-permitted-cross-domain-policies: none
x-ratelimit-remaining: 499
x-ratelimit-total: 500
x-ratelimit-used-currentrequest: 1
x-request-id: 6a25321b-07cc-9d80-9d8a-6e26b99826bb
x-runtime: 0.170996
x-trace-id: 00-5de42d548eb3f2952bbfd875285d84fe-1c15025f12cf7c66-01
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-store
content-type: text/html; charset=utf-8
date: Tue, 05 Nov 2024 10:31:06 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://helpdesk.hvdgroup.com/support/home
nel: { "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
referrer-policy: strict-origin-when-cross-origin
report-to: { "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-download-options: noopen
x-envoy-upstream-service-time: 17
x-frame-options: SAMEORIGIN
x-permitted-cross-domain-policies: none
x-request-id: 78465c3d-e021-9d94-9779-458cd6e44cf6
x-runtime: 0.011972
x-trace-id: 00-5b20a1810e3dea2dffe7600a63a343cf-fd82c6d4913a1336-01
x-xss-protection: 1; mode=block

GET
H2 200 i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js Show response
assets2.freshservice.com/assets/cdn/ 10 KB
4 KB 79ms
22ms Script
application/javascript 3.160.150.77
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets2.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by: Host: helpdesk.hvdgroup.com
URL: https://helpdesk.hvdgroup.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.160.150.77 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-160-150-77.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer: https://helpdesk.hvdgroup.com/

Response headers

content-encoding: gzip
x-amz-version-id: bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
etag: W/"2ec07a935c2a4197981dd0f586028437"
age: 24388283
expires: Sat, 19 Nov 2022 14:58:03 GMT
x-cache: Hit from cloudfront
x-amz-cf-id: czeLbfkb8FrN3bhTC6lp7S9A5PwZZhD-qOtt0m9U6RXLI_JjaJrgyw==
date: Sun, 28 Jan 2024 03:59:45 GMT
content-type: application/javascript
vary: Accept-Encoding
last-modified: Fri, 19 Nov 2021 08:58:04 GMT
cache-control: public, max-age=31557600
via: 1.1 88fd4dc311317996718ed4ed98e5cbda.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA60-P7
server: AmazonS3
x-amz-server-side-encryption: AES256

GET
H2 200 en-portal-c82c5bc25027fa5658e4dc92f767c780097a0762bf95343e90432b3b37a2791b.js Show response
assets3.freshservice.com/assets/cdn/i18n/ 58 KB
16 KB 77ms
23ms Script
application/javascript 3.160.150.13
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets3.freshservice.com/assets/cdn/i18n/en-portal-c82c5bc25027fa5658e4dc92f767c780097a0762bf95343e90432b3b37a2791b.js
Requested by: Host: helpdesk.hvdgroup.com
URL: https://helpdesk.hvdgroup.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.160.150.13 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-160-150-13.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: c82c5bc25027fa5658e4dc92f767c780097a0762bf95343e90432b3b37a2791b

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer: https://helpdesk.hvdgroup.com/

Response headers

content-encoding: gzip
etag: "2d4aa0b18ad59d1cc6c0dbe7fd45402b"
x-amz-version-id: vCWH.IrvBTfTSfk6B.MOugs9Ztz2OsgA
age: 1126877
expires: Wed, 22 Oct 2025 19:01:12 GMT
x-cache: Hit from cloudfront
x-amz-cf-id: sTpTpvHYi-YW1AsSWX0KYYxkC1dkk9KjyLqfzsIv_zw0kJtbKUigVw==
date: Wed, 23 Oct 2024 09:29:50 GMT
content-type: application/javascript
last-modified: Tue, 22 Oct 2024 13:01:14 GMT
cache-control: public, max-age=31557600
via: 1.1 dc468f8259c800daf36aec7b41b2dac8.cloudfront.net (CloudFront)
accept-ranges: bytes
content-length: 16012
x-amz-cf-pop: FRA60-P7
server: AmazonS3
x-amz-server-side-encryption: AES256

GET
H2 200 theme.css
helpdesk.hvdgroup.com/support_v2/ 694 KB
104 KB 61ms
59ms Stylesheet
text/css 18.196.94.182
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.hvdgroup.com/support_v2/theme.css?v=FS521730800642

Requested by

Host: helpdesk.hvdgroup.com
URL: https://helpdesk.hvdgroup.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.196.94.182 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-196-94-182.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

9bdc04160c7a0058364bdac2585f79d9ffe5e05d50c258794b277a1b0f7d48f7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer: https://helpdesk.hvdgroup.com/support/home

Response headers

x-request-id: de4e74a0-542e-97cb-a2e2-d34786f612f2
content-encoding: gzip
etag: W/"9bdc04160c7a0058364bdac2585f79d9"
x-permitted-cross-domain-policies: none
report-to: { "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
x-content-type-options: nosniff
status: 200 OK
date: Tue, 05 Nov 2024 10:31:07 GMT
content-type: text/css; charset=utf-8
x-runtime: 0.023980
x-frame-options: SAMEORIGIN
strict-transport-security: max-age=31536000; includeSubDomains
cache-control: max-age=5259492, public
nel: { "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time: 29
referrer-policy: strict-origin-when-cross-origin
x-download-options: noopen
x-trace-id: 00-f7785559bc2b68ad155b75ec6110bcfa-5716e4adbfeb7d20-01
x-xss-protection: 1; mode=block
server: fwe

GET
H2 200 csat-response-a823f86d41861c2f0e9e863c36b959d69b81e863e42348fb451f9034cb794e4a.css
assets6.freshservice.com/assets/cdn/ 37 KB
7 KB 77ms
23ms Stylesheet
text/css 3.160.150.13
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets6.freshservice.com/assets/cdn/csat-response-a823f86d41861c2f0e9e863c36b959d69b81e863e42348fb451f9034cb794e4a.css
Requested by: Host: helpdesk.hvdgroup.com
URL: https://helpdesk.hvdgroup.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.160.150.13 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-160-150-13.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a823f86d41861c2f0e9e863c36b959d69b81e863e42348fb451f9034cb794e4a

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer: https://helpdesk.hvdgroup.com/

Response headers

content-encoding: gzip
etag: "d10e068891a31ffcde7f496df5fa3224"
x-amz-version-id: 1vbks3Q7J6wp79c7fpMcw.ZcCnzeU0w1
age: 6380101
expires: Sat, 23 Aug 2025 18:49:02 GMT
x-cache: Hit from cloudfront
x-amz-cf-id: ubc8n-h1v9s_SAmNOzL1NcAz5hEBq73wvkfHSfaaxkHEZQN4b0YmWw==
date: Fri, 23 Aug 2024 14:16:06 GMT
content-type: text/css
last-modified: Fri, 23 Aug 2024 12:49:03 GMT
cache-control: public, max-age=31557600
via: 1.1 99a0678067c9afa5ffc6dde34b960d40.cloudfront.net (CloudFront)
accept-ranges: bytes
content-length: 6769
x-amz-cf-pop: FRA60-P7
server: AmazonS3
x-amz-server-side-encryption: AES256

GET
H2 200 v2-roboto.css
assets.freshservice.com/portal-fonts/css/ 7 KB
7 KB 89ms
23ms Stylesheet
text/css 143.204.215.107
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Requested by: Host: helpdesk.hvdgroup.com
URL: https://helpdesk.hvdgroup.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-215-107.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 28635bf7462573963805730e08045abfff3cb987d1781b368df9af6435ff1100

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer: https://helpdesk.hvdgroup.com/

Response headers

etag: "14c123fd11a22bc73a28eaead1ebc41f"
age: 14321
via: 1.1 e7377cc861b31102786678df3616bf68.cloudfront.net (CloudFront)
accept-ranges: bytes
x-cache: Hit from cloudfront
content-length: 7066
x-amz-cf-id: zBaRVJVI0bNEmCkKOAZsPktsj1ofqHADDAsaC-CRGZxeSn7Dw4wcQw==
date: Tue, 05 Nov 2024 06:32:41 GMT
content-type: text/css
last-modified: Wed, 15 Dec 2021 12:40:51 GMT
server: AmazonS3
x-amz-cf-pop: FRA53-C1

GET
H2 200 en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js Show response
assets4.freshservice.com/assets/cdn/support_v2_lang/ 2 KB
1 KB 73ms
19ms Script
application/javascript 3.160.150.77
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets4.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by: Host: helpdesk.hvdgroup.com
URL: https://helpdesk.hvdgroup.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.160.150.77 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-160-150-77.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

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URL: https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-215-107.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: d6621200328c67a58e7f049fc077058611d49a8b0462acecdd1f25ef0b20a831

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Origin: https://helpdesk.hvdgroup.com
Referer: https://assets.freshservice.com/portal-fonts/css/v2-roboto.css

Response headers

access-control-max-age: 3000
etag: "2a2da422272c1e3c800bcc0c8fb4ae65"
age: 4108
access-control-allow-methods: GET
x-cache: Hit from cloudfront
x-amz-cf-id: nVkowutITCHe9p9jfl8f1nOv1de5F5jjHoQxrc59HhWboKr9xdKtIA==
date: Tue, 05 Nov 2024 09:22:40 GMT
content-type: application/font-woff2
last-modified: Fri, 10 Dec 2021 12:55:06 GMT
vary: Origin,Access-Control-Request-Headers,Access-Control-Request-Method
via: 1.1 e8b17f734954ee4d46d26cf302323482.cloudfront.net (CloudFront)
accept-ranges: bytes
access-control-allow-origin: *
content-length: 11048
x-amz-cf-pop: FRA53-C1
server: AmazonS3

GET
H2 200 glyphs-portal_6a894ab92b8d3c4c7b4d58bafd6aa8c0.woff2
assets4.freshservice.com/assets/portal_v2/ 5 KB
6 KB 81ms
32ms Font
font/woff2 3.160.150.77
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets4.freshservice.com/assets/portal_v2/glyphs-portal_6a894ab92b8d3c4c7b4d58bafd6aa8c0.woff2
Requested by: Host: helpdesk.hvdgroup.com
URL: https://helpdesk.hvdgroup.com/support_v2/theme.css?v=FS521730800642
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.160.150.77 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-160-150-77.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 6d11ec97d0a1add004d5754835549ea7855230aed6f67e8c717138f6be4cf92a

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Origin: https://helpdesk.hvdgroup.com
Referer: https://helpdesk.hvdgroup.com/

Response headers

etag: "e2afbb7697e50390d4fd2c9c90c54465"
x-amz-version-id: TrGw9uFsn05RHVcs9ZBLIMG6HoVGhvfU
age: 4108
access-control-allow-methods: GET
x-cache: Hit from cloudfront
x-amz-cf-id: j6eXy0O25I8EP8fbBw-s8l7pWtp85pnGZo01rZpYsBm7hWoQtM2E_w==
date: Tue, 05 Nov 2024 09:22:40 GMT
content-type: font/woff2
vary: Origin,Access-Control-Request-Headers,Access-Control-Request-Method
last-modified: Fri, 11 Oct 2024 12:09:49 GMT
via: 1.1 96f7375d4633bdc30f727db82897e3b4.cloudfront.net (CloudFront)
accept-ranges: bytes
access-control-allow-origin: *
content-length: 5248
x-amz-cf-pop: FRA60-P7
server: AmazonS3
x-amz-server-side-encryption: AES256

GET
H2 200 favicon-8fc6958a94504cfdc8785b82cd06fcb6022039710dfb8ccb9e507dd2f3bf51a5.ico
assets6.freshservice.com/assets/logos/misc/ 4 KB
5 KB 24ms
23ms Other
image/vnd.microsoft.icon 3.160.150.13
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets6.freshservice.com/assets/logos/misc/favicon-8fc6958a94504cfdc8785b82cd06fcb6022039710dfb8ccb9e507dd2f3bf51a5.ico
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.160.150.13 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-160-150-13.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 8fc6958a94504cfdc8785b82cd06fcb6022039710dfb8ccb9e507dd2f3bf51a5

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer: https://helpdesk.hvdgroup.com/

Response headers

etag: "e2e38a3c0a154379936b75590398ca9f"
x-amz-version-id: .HYR9jEuIM0FyKMSTxnq2WUznjqq7l5K
age: 18526559
expires: Sat, 19 Nov 2022 14:55:11 GMT
x-cache: Hit from cloudfront
x-amz-cf-id: 5yxw-aVgCYabCAD5N6Ooy35uE1lxl5zYD_NYu0RcCi-ijPSvOicthA==
date: Fri, 05 Apr 2024 00:15:08 GMT
content-type: image/vnd.microsoft.icon
last-modified: Fri, 19 Nov 2021 08:55:12 GMT
cache-control: public, max-age=31557600
via: 1.1 99a0678067c9afa5ffc6dde34b960d40.cloudfront.net (CloudFront)
accept-ranges: bytes
content-length: 4286
x-amz-cf-pop: FRA60-P7
server: AmazonS3
x-amz-server-side-encryption: AES256

POST
H2 204 analytics
rum.haystack.es/freshservice/ 0
0 138ms
136ms Fetch 172.66.0.145
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://rum.haystack.es/freshservice/analytics

Requested by

Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

x-auth-token: eb1e72921be822802ec8465f4fabd13b
Referer: https://helpdesk.hvdgroup.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Content-type: application/json

Response headers

x-request-id: 6ec7d133-da27-4f14-9a92-a7e790b2abe5
x-fw-ratelimiting-managed: true
cf-cache-status: DYNAMIC
report-to: { "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
alt-svc: h3=":443"; ma=86400
date: Tue, 05 Nov 2024 10:31:09 GMT
vary: Origin
strict-transport-security: max-age=0
nel: { "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time: 1
access-control-allow-credentials: true
x-trace-id: 00-aef03ef78ed3bd761419dd01644e3311-572ba1b2224e0f6f-00
x-ratelimit-total: 65000
x-ratelimit-remaining: 48152
cf-ray: 8ddc2c29fbd3d29a-FRA
access-control-allow-origin: https://helpdesk.hvdgroup.com
x-ratelimit-used-currentrequest: 1
server: cloudflare

OPTIONS
H2 200 analytics
rum.haystack.es/freshservice/ 0
0 471ms
134ms Preflight 172.66.0.145
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://rum.haystack.es/freshservice/analytics

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Accept: */*
Access-Control-Request-Headers: content-type,x-auth-token
Access-Control-Request-Method: POST
Origin: https://helpdesk.hvdgroup.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: content-type,x-auth-token
access-control-allow-methods: OPTIONS,POST
access-control-allow-origin: https://helpdesk.hvdgroup.com
access-control-max-age: 1800
alt-svc: h3=":443"; ma=86400
cf-cache-status: DYNAMIC
cf-ray: 8ddc2c2919d7d29a-FRA
content-length: 0
date: Tue, 05 Nov 2024 10:31:09 GMT
nel: { "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server: cloudflare
strict-transport-security: max-age=0
x-envoy-upstream-service-time: 1
x-fw-ratelimiting-managed: true
x-ratelimit-remaining: 48190
x-ratelimit-total: 65000
x-ratelimit-used-currentrequest: 1
x-request-id: edd0ec4e-039e-45f5-8fe6-b22077a612f4
x-trace-id: 00-9b16904f6f73c716a998cb65691fbaa6-9ff803cbdd81a600-00

Verdicts & Comments Add Verdict or Comment

243 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
helpdesk.hvdgroup.com/	1969-12-31 23:59:59	Name: _x_m Value: x_l
helpdesk.hvdgroup.com/	1969-12-31 23:59:59	Name: _x_d Value: x_3
helpdesk.hvdgroup.com/	1969-12-31 23:59:59	Name: _x_w Value: 11000
helpdesk.hvdgroup.com/	1969-12-31 23:59:59	Name: _itildesk_session Value: QkNpa1ZyMjYrSXlnQUN4ZzBkREF2WjNjVG1MaEI4bjlqV21SOWJYWGY1ZnRQZkd4ZlVuTHNoYmZyaDY4eVVSQVM1U3RyODYyV3oxMUZ3UjVQUXZ0b1EyNVBNNHRXcERnaGJOQnJ4Y1FqMjJqOG95bEk3U1Z4RVNtZnpZNGFMNk5XVGZ6Y215OFJDYVV0ejF5RnlXUFpmeVNMdmV4cHVjNTcyNDdUMnN1a2dTZVgvb1B3STRxU0NqWVZFV0FYTzhNLS0zbFkvWUZRblJCNzkzSm9QeUJPU2lBPT0%3D--773f44e5291d84ee75ba39dee1940ccf8899637e

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.freshservice.com
assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets9.freshservice.com
eucattachment.freshservice.com
fe-perf-assets.freshworks.com
hantverksdata.euc-attachments.freshservice.com
helpdesk.hvdgroup.com
rum.haystack.es
108.138.7.102
13.35.58.109
143.204.215.107
172.66.0.145
18.158.142.8
18.196.94.182
3.160.150.13
3.160.150.77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helpdesk.hvdgroup.com Open in urlscan Pro 18.196.94.182 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Page Statistics

21 Requests

95 %HTTPS

0 %IPv6

4 Domains

14 Subdomains

7 IPs

2 Countries

773 kBTransfer

3176 kBSize

4 Cookies

0 Outgoing links

Page URL History

Redirected requests

21 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

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Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

243 JavaScript Global Variables

4 Cookies

Security Headers

Indicators

helpdesk.hvdgroup.com Open in urlscan Pro
18.196.94.182 Public Scan

Screenshot
Live screenshot

Full Image

21
Requests

95 %
HTTPS

0 %
IPv6

4
Domains

14
Subdomains

7
IPs

2
Countries

773 kB
Transfer

3176 kB
Size

4
Cookies

21 HTTP transactions
0 data transactions