Submitted URL: https://navi.freshdesk.com/support/custom_surveys/21f55b417219c7c111fa90a968596771/extremely_unhappy/new
Effective URL: https://navi.freshdesk.com/support/home
Submission: On May 11 via api from US — Scanned from DE

Summary

This website contacted 4 IPs in 3 countries across 3 domains to perform 20 HTTP transactions. The main IP is 35.154.9.4, located in Mumbai, India and belongs to AMAZON-02, US. The main domain is navi.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M01 on February 28th 2023. Valid for: a year.
This is the only time navi.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 5 35.154.9.4 16509 (AMAZON-02)
9 18.66.112.29 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
20 4
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
5 navi.freshdesk.com 2 redirects navi.freshdesk.com
2 ind-assets7.freshdesk.com navi.freshdesk.com
2 ind-assets9.freshdesk.com navi.freshdesk.com
2 ind-assets2.freshdesk.com navi.freshdesk.com
ind-assets2.freshdesk.com
1 ind-assets10.freshdesk.com navi.freshdesk.com
1 ind-assets3.freshdesk.com navi.freshdesk.com
1 ind-assets1.freshdesk.com navi.freshdesk.com
1 fonts.googleapis.com navi.freshdesk.com
20 9

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M01
2023-02-28 -
2024-03-28
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh

This page contains 1 frames:

Primary Page: https://navi.freshdesk.com/support/home
Frame ID: 41368E27E0737FBABF24CF065D6354CF
Requests: 20 HTTP requests in this frame

Screenshot

Page Title

Support : Navi

Page URL History Show full URLs

  1. https://navi.freshdesk.com/support/custom_surveys/21f55b417219c7c111fa90a968596771/extremely_unhappy/new HTTP 302
    https://navi.freshdesk.com/ HTTP 302
    https://navi.freshdesk.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

50 %
IPv6

3
Domains

9
Subdomains

4
IPs

3
Countries

1905 kB
Transfer

7489 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://navi.freshdesk.com/support/custom_surveys/21f55b417219c7c111fa90a968596771/extremely_unhappy/new HTTP 302
    https://navi.freshdesk.com/ HTTP 302
    https://navi.freshdesk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
navi.freshdesk.com/support/
Redirect Chain
  • https://navi.freshdesk.com/support/custom_surveys/21f55b417219c7c111fa90a968596771/extremely_unhappy/new
  • https://navi.freshdesk.com/
  • https://navi.freshdesk.com/support/home
19 KB
8 KB
Document
General
Full URL
https://navi.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.154.9.4 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-154-9-4.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
b88522603f70936787600248c26aac74572a06db763e2c8bba41c671d4f7c59b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 11 May 2023 20:16:22 GMT
etag
W/"d06839c0f81341cfe72cbac82af96da2"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-south-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
220
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
110523201722
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
3d1e3b70-22ab-4af9-926f-ca233175c91a
x-trace-id
00-c2b375e2fd41bd45282fc2fe36910441-8dffef3eafa32ed1-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 11 May 2023 20:16:22 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://navi.freshdesk.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-south-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
35
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
b79c71ed-ddac-42f0-b159-cbb8d37050e8
x-trace-id
00-dcd9e38e7c970cc205d31f039a23da4b-3732a75c0e05063b-00
x-xss-protection
1; mode=block
falcon_portal_utils-743423e70787a46c80e7913d8cc83b49e48d1ac75439c617555b3617b5b06d84.css
ind-assets2.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://ind-assets2.freshdesk.com/assets/cdn/falcon_portal_utils-743423e70787a46c80e7913d8cc83b49e48d1ac75439c617555b3617b5b06d84.css
Requested by
Host: navi.freshdesk.com
URL: https://navi.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.29 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-29.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b89528b189f0fc7c460716a24ce8c6ca5ce4ac9fdddd82d7f83db8b5766dea32

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://navi.freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Tue, 04 Apr 2023 13:30:36 GMT
content-encoding
gzip
via
1.1 b6be6ee8d445cfa291adcacd75a3fb12.cloudfront.net (CloudFront)
x-amz-version-id
null
x-amz-cf-pop
FRA56-P5
age
3221147
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84852
last-modified
Wed, 08 Feb 2023 05:10:35 GMT
server
AmazonS3
etag
"787c3fb5e53a8e3b7177c2686f13d63f"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
SVCshUUAMSOU6v1TYqesgr96UockLg4upAPhYqoZVGqA4lBGdkYZ1Q==
expires
Thu, 08 Feb 2024 11:10:34 GMT
theme.css
navi.freshdesk.com/support/
77 KB
21 KB
Stylesheet
General
Full URL
https://navi.freshdesk.com/support/theme.css?v=2&d=1666710179
Requested by
Host: navi.freshdesk.com
URL: https://navi.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.154.9.4 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-154-9-4.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
c11bca34baacccba8b5ecb7e947b549aa10bda8f8b5a87fbf3516124550ab4a3
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://navi.freshdesk.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Thu, 11 May 2023 20:16:22 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:800::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
9338e65fc077355c7a87ae0d64cc101e23b9bf8ad78ae65f0f319c857311b526
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://navi.freshdesk.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Sat, 06 May 2023 17:47:42 GMT
x-content-type-options
nosniff
age
440921
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
7816
x-xss-protection
0
last-modified
Wed, 27 Apr 2022 16:11:40 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sun, 05 May 2024 17:47:42 GMT
glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
ind-assets2.freshdesk.com/assets/
45 KB
45 KB
Font
General
Full URL
https://ind-assets2.freshdesk.com/assets/glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
Requested by
Host: ind-assets2.freshdesk.com
URL: https://ind-assets2.freshdesk.com/assets/cdn/falcon_portal_utils-743423e70787a46c80e7913d8cc83b49e48d1ac75439c617555b3617b5b06d84.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.29 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-29.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b5e3de9f2de40c21e62d378bdd9c654344155eb3cd832c78c83a0b02d6949070

Request headers

Referer
https://ind-assets2.freshdesk.com/assets/cdn/falcon_portal_utils-743423e70787a46c80e7913d8cc83b49e48d1ac75439c617555b3617b5b06d84.css
Origin
https://navi.freshdesk.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Thu, 11 May 2023 20:16:24 GMT
x-amz-version-id
null
via
1.1 3a21078459f955a33f79dacf082781c4.cloudfront.net (CloudFront)
last-modified
Fri, 04 Nov 2022 06:33:41 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P5
etag
"ea8dacc0d3a08fc434a473ed37c315fb"
access-control-max-age
3000
access-control-allow-methods
GET
x-cache
Miss from cloudfront
access-control-allow-origin
*
vary
Origin
accept-ranges
bytes
content-length
45740
x-amz-cf-id
qjuEVCtYyBCYkYIItag2NX0vsL-W1viodbVVDwROXO66qxu847lGew==

Verdicts & Comments Add Verdict or Comment

94 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery183008627166349847037 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

2 Cookies

Domain/Path Name / Value
navi.freshdesk.com/ Name: _x_w
Value: 4_1
navi.freshdesk.com/ Name: _helpkit_session
Value: BAh7CEkiD3Nlc3Npb25faWQGOgZFVEkiJTM0ODZmNGU2MDliNjU2ODQyZDA0ZWFhOTBiNzNhODM3BjsAVEkiCmZsYXNoBjsAVHsHSSIMZGlzY2FyZAY7AFRbAEkiDGZsYXNoZXMGOwBUewZJIgtub3RpY2UGOwBGMEkiEF9jc3JmX3Rva2VuBjsARkkiMWZVek93dVpGWWJMdUtiRVFLak9DU0NUU2dXaDdHQWsvVGVRc004KzhWQzg9BjsARg%3D%3D--d9fd91293f08eae4aa170b6b217d2978d374329b

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
fonts.gstatic.com
ind-assets1.freshdesk.com
ind-assets10.freshdesk.com
ind-assets2.freshdesk.com
ind-assets3.freshdesk.com
ind-assets7.freshdesk.com
ind-assets9.freshdesk.com
navi.freshdesk.com
18.66.112.29
2a00:1450:4001:800::2003
2a00:1450:4001:82a::200a
35.154.9.4
0d1dd644fa691c3168d98f602492a36aa6049ac528e698aefeebfa6c9ea5b324
0d4bc7ed6f61572baadaac157a8e2d59ab13dffe57ae3a383da7c7aa270ba814
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7d93459d86585bfcdbb7e0376056226adb25821ee54b96236fe2123e9560929f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