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Form analysis 3 forms found in the DOM
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Select the department you want to search in All Departments Alexa Skills Amazon
Clinic Amazon Devices Amazon Fresh Amazon Pharmacy Amazon Warehouse Appliances
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Accessories Baby Beauty & Personal Care Books CDs & Vinyl Cell Phones &
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Collectibles & Fine Art Computers Credit and Payment Cards Digital Music
Electronics Garden & Outdoor Gift Cards Grocery & Gourmet Food Handmade Health,
Household & Baby Care Home & Business Services Home & Kitchen Industrial &
Scientific Just for Prime Kindle Store Luggage & Travel Gear Luxury Stores
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1. AMAZON FRESH
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2. WHOLE FOODS MARKET
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PRIME MEMBERS SAVE MORE AT AMAZON FRESH AND WHOLE FOODS MARKET PHYSICAL STORES
· Save 10% on select everyday favorites at Amazon Fresh
· Save an extra 10% off storewide sales at Whole Foods Market
SUBSCRIBE & SAVE
With Subscribe & Save, you can save up to 15% more on the things you buy most,
by setting up automatic reorders at a frequency that works for you. Available on
a wide range of everyday essential products on Amazon.com.
EARN 5% BACK ON AMAZON.COM, AMAZON FRESH, AND WHOLE FOODS MARKET PURCHASES
Amazon Prime Rewards Visa Signature cardmembers with an eligible Prime
membership earn 5% back on all Amazon purchases, including groceries and
everyday essentials from Amazon.com, Amazon Fresh, and Whole Foods Market.
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ESSENTIALS YOU NEED, DELIVERED TODAY
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Prime Members get ultrafast 2-hour grocery delivery from Amazon Fresh, Whole
Foods Market, and other local/specialty stores on Amazon.
Available in select regions
SKIP THE CHECKOUT LINE AT THE STORE
Skip the checkout line with the Amazon Dash Cart, Just Walk Out shopping, or
Self Checkout.
Availability varies across Amazon Fresh and Whole Foods Market stores
ALEXA SHOPPING LIST & ORDER AHEAD
Make an Alexa Shopping List and request Order Ahead* items from the deli, meat,
and seafood counters as well as whole pizzas via the Amazon app.
*Available only at Amazon Fresh stores
FREQUENTLY ASKED QUESTIONS – ONLINE DELIVERY & PICKUP
Can I get a single delivery from Amazon Fresh, Whole Foods Market, and
Amazon.com?
No. If you have access to multiple stores in your area, your order from Amazon
Fresh, Whole Foods Market, and Amazon.com are fulfilled from each store
individually so we can deliver them ultrafast. If you've selected items from
more than one store, you'll need to select a delivery or pickup window and check
out separately for each cart. You'll receive separate order confirmations from
each store.
What is the process for Whole Foods Market and Amazon Fresh pickup?
After you place an order online, you’ll receive a notification when your order
is ready for pickup. Before arriving, check in through your confirmation email
or Amazon app to let us know you’re on your way. When you arrive, follow the
parking signs and we’ll bring out your order. Make sure to double-check your
email instructions as some stores may require you to go inside the store to pick
up.
What happens if I want to change, cancel, or add items to my cart after I've
placed my order on Amazon Fresh or Whole Foods Market?
You may cancel your Amazon Fresh or Whole Foods Market order at any point up
until your shopper begins picking your groceries.
What is Subscribe & Save?
Prime Members can set up regularly scheduled deliveries on thousands of everyday
products and earn savings with Subscribe & Save, and unlock extra savings on
eligible subscriptions when they receive five or more products in one
auto-delivery to one address. Subscribe & Save is only for items purchased on
Amazon.com, and is not available for Amazon Fresh or Whole Foods Market. Learn
more about the Subscribe & Save program.
What is Buy Again on Amazon.com?
Buy Again is a feature on Amazon.com that allows customers to quickly reorder
items they have previously purchased from the website. Customers can view their
purchase history and select items to add to their cart for a faster checkout
process. To get started, visit our Buy Again Page.
Can I use my SNAP EBT card for grocery orders on Amazon.com, Amazon Fresh, and
Whole Foods Market?
In most states, you’ll be able to use your SNAP EBT card to pay for SNAP EBT
eligible food items on Amazon.com, Amazon Fresh, and Whole Foods Market without
a Prime membership. To learn more, visit our SNAP EBT FAQ Page.
What is Past Purchases on Amazon Fresh and Whole Foods Market?
Past Purchases allow customers to reorder all of their favorite items from their
past online and in-store purchases. Simply click "Past Purchases" at the top of
the Amazon Fresh Online or Whole Foods Market on Amazon experience to get
started.
What is Repeat Items on Amazon Fresh?
Repeat Items is a new feature that helps Amazon Fresh customers save even more
time as they shop for their groceries. Customers in select Amazon Fresh
locations now have the option to select the items they purchase most frequently
as Repeat Items and have them automatically added to their shopping cart on a
schedule that they set. Customers will be notified by either email, text or push
notification when Repeat Items are added to their cart so they can quickly
complete their order with additional items and checkout when they’re ready. To
get started, visit our Repeat Items Page.
What is a service fee?
The service fee helps keep prices low in our online and physical grocery stores
as we better cover grocery delivery costs and continue to enable offering a
consistent, fast, and high-quality delivery experience.
Can I get alcohol delivered from Amazon Fresh and Whole Foods Market?
Yes, in some states we can deliver alcohol to your residence. If your order
contains alcohol, you will be required to provide a valid government-issued
identification at the time of delivery.
Are tips required for Amazon Fresh or Whole Foods Market delivery?
Tipping is completely optional. If you choose to leave a tip, the entire tip
goes to your courier. Information about your tip, such as the amount and who has
issued it, isn't shared.
How long will my Amazon Fresh and Whole Foods Market orders stay at the proper
temperature in the packaging?
Our packaging is designed to keep your delivery at the proper temperature during
transit. Please be sure to chill any perishables upon delivery.
Can I get my Amazon Fresh and Whole Foods Market groceries delivered inside my
garage?
In-garage grocery delivery from Amazon Key is available for Prime Members in
select areas. It's a secure, convenient way to receive Whole Foods Market and
Amazon Fresh deliveries. It's contactless, too, because there’s no interaction
between you and the delivery associate, or the delivery associate and the garage
door. To learn more, visit our In-Garage Grocery Delivery Page.
Why do my Amazon Fresh and Whole Foods Market grocery delivery orders sometimes
have less packaging?
As part of our commitment to build a more sustainable business, we’ve reduced
the amount of packaging used in delivery orders, as outdoor temperatures allow,
while ensuring groceries are provided safely and securely. Learn more
about Whole Foods Market and Amazon Fresh's commitment to Sustainability.
FREQUENTLY ASKED QUESTIONS – PHYSICAL STORES
Where can I find my nearest Amazon Fresh or Whole Foods Market physical store?
Visit here to find a Whole Foods Market store. Visit here to find an Amazon
Fresh store.
Do I have to be a Prime Member to shop at an Amazon Fresh or Whole Foods Market
physical store?
Anyone can shop at Amazon Fresh or Whole Foods Market physical stores. Customers
can use our traditionally staffed checkouts and those customers who wish to use
Just Walk Out shopping or Amazon Dash Cart will need to have an Amazon account
with a linked credit or debit card.
What is Amazon Dash Cart?
The new Amazon Dash Cart is a smart shopping cart available at select Amazon
Fresh stores that makes a quick grocery trip even quicker by allowing you to
skip the checkout line. Sign in to the cart using a QR code on your Amazon app,
place your bags in the cart, shop, and when you’re done, exit through the
store’s Dash Cart lane. The cart uses a combination of computer vision
algorithms and sensor fusion to identify items put into the cart. Learn more
about Amazon Dash Cart.
What is Just Walk Out shopping and how do I use it?
Just Walk Out shopping at select Amazon Fresh stores lets you skip the checkout
and leave (really, just leave), without the long lines or waiting around. To
skip the checkout with Just Walk Out shopping, you can enter the store three
ways: scan the In-Store Code in your Amazon app (open the app, tap ‘In-Store
Code’ at the top of the screen, and scan the QR code), hover your palm using
Amazon One, or insert a credit card (Amazon One and credit cards must be linked
to a single Amazon account). Once inside the store, you can shop like normal.
Anything you take off the shelf is automatically added to your virtual cart and
anything you put back on the shelf is removed from your virtual cart. At the end
of your trip, simply scan or insert your entry method again to exit. We’ll send
you your receipt. Learn more about Just Walk Out shopping.
What is Order Ahead at Amazon Fresh stores?
You can request Order Ahead items from the deli, meat, and seafood counters as
well as whole pizzas via the Amazon app when you arrive in store or even on the
way there. You can shop while your Order Ahead items are being prepared and then
be notified when your items are ready for pickup at the service counter so you
don’t need to wait in line.
What is the Alexa experience in Amazon Fresh stores?
Alexa makes shopping easier and helps you save time while grocery shopping in
the stores. When you need help finding an item or have a quick grocery related
question, such as food facts or wine and cheese pairings, simply ask Alexa at
any of the blue Alexa kiosks located throughout the store.
Can I pick up and return Amazon.com packages at an Amazon Fresh store or Whole
Foods Market store?
Yes. You can have your packages sent to an Amazon Fresh store or Whole Foods
Market store for secure delivery. Returns are hassle free: You don’t need a box,
label, or tape. Participating stores only. Not all items eligible to be returned
at an Amazon Fresh store. Restrictions apply. See Amazon Fresh store returns or
Whole Foods Market store returns for details.
What if I can't find the answer to my question here and I still need support?
If your question still isn't answered or you're having trouble with your account
or order, please contact us at our Customer Service Page. If you are shopping in
one of our stores and have a question, please see a Team Member in-store for
additional help.
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