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GET /no_cache/support/knowledge-base/

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    <div class="element">
      <input type="text" name="freetext" id="freetext" placeholder="Enter your search here...">
      <input class="blue" type="submit" value="Search">
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Text Content

 * 
 * Support
    * Support
    * Home Support
    * 3DEXPERIENCE platform on cloud support
    * Discover 3DSupport App
    * Partners support homepage
    * Contact
    * Policies & Offers
    * News
    * Download
    * Documentation
    * Knowledge base
    * Hardware and Software
    * Users communities
    * New Customer


SUPPORT



Search our Knowledge
Optimize your search and find out up to date Technical Knowledge: Questions &
Answers, User's Guide, Developer's Guide, Best Practices and more.


CALL US

SUBMIT A REQUEST

 * DOCUMENTATION
   
   Find User assistance for V6, 3DEXPERIENCE Platform and SIMULIA Established
   Products

 * DOWNLOAD
   
   Discover all the 3DS solutions available for Download.

 * HARDWARE AND SOFTWARE
   
   Ensure your material is certified to get Technical Support.

 * KNOWLEDGE BASE
   
   Search and find up to date Technical Knowledge.

 * COMMUNITIES
   
   Join the world of Dassault Systèmes Users' Communities!


3DSUPPORT APP





POLICIES & OFFERS







3DEXPERIENCE PLATFORM CLOUD





SPECIFIC SUPPORT





SUPPORT NEWS

Subscribe to our RSS Feed


 * 3DEXPERIENCE R2023x FD02 Program Directory now available - 04.13.2023
 * 3DEXPERIENCE R2021x FD17 (FP.2314) Program Directory now
   available - 04.13.2023

 * Upgrade of Managed DSLS Service on April 22nd. - 04.14.2023
 * 3DEXPERIENCE R2020x FP.2313 Program Directory now available - 03.31.2023

 * Version 5 V5-6 Release 2021 SP7 Program Directory now available - 03.24.2023
 * Version 5 V5-6 Release 2022 SP4 Program Directory now available - 03.10.2023


BEST PRACTICES

 * Overview of Upgrade from ENOVIA V6/3DEXPERIENCE Releases to 3DEXPERIENCE
   R2023x
 * High Availability with DELMIA Quintiq

 * Fix Pack Installation On Premises 3DEXPERIENCE R2023x
 * 3DSpace Index On Premise 3DEXPERIENCE Platform R2022x

 * 3DEXPERIENCE R2023x Linux/Oracle DB on Premises Installation
 * 3DEXPERIENCE R2023x Windows/MSSQL DB on Premises Installation


NEW AT DASSAULT SYSTÈMES

Welcome to our Customer Support Portal! Get access to essential information
for New Customers and 3DEXPERIENCE Platform on Cloud User:

 * New Customer OnBoarding
 * 3DEXPERIENCE platform on cloud support

Get support through our FAQs! We guide you to find answers to your Support
questions on your first steps on 3ds.com/support:

 * How do I submit a request?
 * How am I entitled to contact Support?
 * How to get Support by myself?

Get information on license keys! Know how to request a license key, get
access to license key tools and information about licensing systems
used by Dassault Systèmes software.

 * How do I get a License Key?

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