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For businessesCategoriesBlogLog in
CategoriesBlogLog inFor businesses

Looks like you’re in Canada. Go to the Canadian Trustpilot site

 1. …
 2. Construction & Manufacturing
 3. Tools & Equipment
 4. Equipment Supplier
 5. Custom Truck One Source

OverviewReviewsAbout


CUSTOM TRUCK ONE SOURCE REVIEWS

340  •  Excellent

4.8

VERIFIED COMPANY

In the Equipment Supplier category

customtruck.com

Visit this website



customtruck.com

Visit this website


Write a review


COMPANY ACTIVITYSEE ALL

Claimed profile
Asks for reviews — positive or negative
Pays for extra features
Replied to 5 out of 5 negative reviews
Replies to negative reviews in < 2 weeks
Locations30
Pick a location to see its reviews


WRITE A REVIEW




REVIEWS  340

Filter by:English

--------------------------------------------------------------------------------

Excellent



90%



Great



5%



Average



2%



Poor



<1%



Bad



2%

--------------------------------------------------------------------------------

Filter by:English
All reviewsAll reviewsskipservicebusinesscompanycustomer
servicepeopletimeexperienceprocessequipmenttruckneeddaycalljobpleasureteam

NJ
Nick Jelev
1 review
US

--------------------------------------------------------------------------------

17 hours ago



I DON'T KNOW YET

--------------------------------------------------------------------------------

UsefulShare



OUR 2022 TRANSPARENCY REPORT HAS LANDED

Take a look
JB
J. Bernst
2 reviews
CA

--------------------------------------------------------------------------------

2 days ago
Verified


INFORMATIVE

Informative, honest and very professional. Nothing short of a pleasure. I will
make this my first place to shop moving forward.

--------------------------------------------------------------------------------

UsefulShare

JG
Josh Griffin
1 review
US

--------------------------------------------------------------------------------

3 days ago



THE EXPLANATION AND DETAILS OF EACH…

The explanation and details of each size truck is really helpful.

--------------------------------------------------------------------------------

UsefulShare

DC
Daniel Crandall
1 review
US

--------------------------------------------------------------------------------

3 days ago



THE SITE US VERY USER FRIENDLY

--------------------------------------------------------------------------------

UsefulShare

OS
OSCAR SALINAS
1 review
US

--------------------------------------------------------------------------------

6 days ago
Verified


RICHARD BOARDMAN HAS PROVIDED EXCELLENT…

Richard Boardman has provided excellent customer service and respond immediately
with my questions and inquiries.

--------------------------------------------------------------------------------

UsefulShare

KY
KY
1 review
US

--------------------------------------------------------------------------------

7 days ago
Verified


GEORGE WAS GREAT AND HELPFUL

George was great and helpful!

Thank you!

--------------------------------------------------------------------------------

UsefulShare

PK
Paul Kallmeyer
1 review
US

--------------------------------------------------------------------------------

Jun 24, 2022
Verified


I HAVE BEEN IN BUISNES FOR 20 + YEARS

I have been in buisnes for 20 + years, my uper boom failed on my Airial lift of
CT 3 weeks ago. It was my only bucket. Bill Mitchell with CUSTOM TRUCK was able
to find me a unit in what felt like record time and that is going to keep my
buisness going! The professionalism and response is top notch.

--------------------------------------------------------------------------------

UsefulShare

JF
John Fulcher
1 review
US

--------------------------------------------------------------------------------

Jun 24, 2022
Verified


TOMMY SIMS IS VERY KNOWLEDGEABLE AND…

Tommy Sims is very knowledgeable and professional. I will continue to do
business with people like him.

--------------------------------------------------------------------------------

UsefulShare

DJ
Doni Jones
1 review
US

--------------------------------------------------------------------------------

Jun 15, 2022
Verified


I ABSOLUTELY LOVE THIS COMPANY!

I absolutely love this company. We have bought several trucks from them. They
were willing to work with us and our company’s structure to find a program that
fit us perfectly. I highly recommend this company.

--------------------------------------------------------------------------------

UsefulShare


Reply from Custom Truck One Source

Jun 28, 2022

Doni Jones, thank you so much for the kind words! Thank you for being a loyal
customer! If you ever need anything, let us know!

-JC

JU
Jerry Upcavage
1 review
US

--------------------------------------------------------------------------------

Jun 15, 2022
Verified


MICHAEL UNDERSTANDS MY COMPANY'S NEEDS…

Michael understands my company's needs for a forestry unit, clearly explained
the wait time and does not sugarcoat. I have purchased a truck from him before
and he delivered as promised. It's a pleasure working with Michael again and
will do so in the future.

--------------------------------------------------------------------------------

UsefulShare


Reply from Custom Truck One Source

Jun 28, 2022

Jerry Upcavage, thank you so much for the kind words! Michael is great to work
with. We appreciate you taking the time to give us your feedback and, of course,
your business. Don't hesitate to reach out if you need anything.

-JC

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Daniel Brown
1 review
US

--------------------------------------------------------------------------------

Jun 13, 2022
Verified


I HAVE BOUGHT MANY TRUCKS FROM CUSTOM TRUCK ONE SOURCE .EVERY TRUCK WAS AN
EXCEPTIONAL VALUED INVESTMENT.

I have bought many trucks from

--------------------------------------------------------------------------------

UsefulShare


Reply from Custom Truck One Source

Jun 15, 2022

Daniel, thanks for the 5 stars! Thank you for being a loyal customer! Don't
hesitate to reach out if you need anything.

-JC

MF
Mark form Colorado
2 reviews
US

--------------------------------------------------------------------------------

Jun 13, 2022
Verified


I WAS VERY PLEASED WITH JOE BOATRIGHT

--------------------------------------------------------------------------------

UsefulShare


Reply from Custom Truck One Source

Jun 15, 2022

Hi, Mark! Joe is great to work with! We appreciate you taking the time to give
us your feedback and, of course, your business. Don't hesitate to reach out if
you need anything.

-JC

JG
Jorge Garcia
3 reviews
US

--------------------------------------------------------------------------------

Jun 12, 2022
Verified


VERY GOOD CUSTOMER SERVICE & QUALITY

--------------------------------------------------------------------------------

UsefulShare


Read 2 more reviews about Custom Truck One Source

DL
David Lichti
1 review
US

--------------------------------------------------------------------------------

Jun 9, 2022
Verified


GREAT PEOPLE

Great people. Quality, professional work. As usual.

--------------------------------------------------------------------------------

UsefulShare


Reply from Custom Truck One Source

Jun 15, 2022

David, thank you so much for the kind words! We appreciate you taking the time
to give us your feedback. If you ever need anything, let us know!

-JC

JC
JOHN CIPOLLA
2 reviews
US

--------------------------------------------------------------------------------

Jun 8, 2022
Verified


DAVID GARCIA

David garcia , smooth sailing the whole deal ,no pressure and very helpful.

--------------------------------------------------------------------------------

UsefulShare


Read 1 more review about Custom Truck One Source

LC
LARRY COALSON
2 reviews
US

--------------------------------------------------------------------------------

Jun 6, 2022



ROB WAS EXCELLENT

Rob was excellent. I tend to buy slow and he communicated well and I never felt
rushed. He was able to secure exactly what we needed. I highly recommend him.

--------------------------------------------------------------------------------

UsefulShare


Read 1 more review about Custom Truck One Source

TJ
Tica Janiga
1 review
US

--------------------------------------------------------------------------------

Jun 2, 2022
Verified


CHRISTINA WAS SO FAST AND EFFICIENT

Christina was so fast and efficient. She also took care of setting up shipping.
We will definitely reach out to her for our next purchase!

--------------------------------------------------------------------------------

UsefulShare

AM
ALEX MONTOYA
2 reviews
US

--------------------------------------------------------------------------------

Jun 2, 2022
Verified


THE SALES REP WAS VERY HELPFUL IN…

The sales rep was very helpful in getting me a forestry truck on order since
supplies are limited. He also placed me in line for a truck for sale to another
buyer in case they fall through with the purchase.

--------------------------------------------------------------------------------

UsefulShare

ND
Nick Disse
2 reviews
US

--------------------------------------------------------------------------------

Jun 1, 2022
Verified


EXCELLENT FAST SERVICE!

--------------------------------------------------------------------------------

UsefulShare

BM
Benjamin Moss
1 review
US

--------------------------------------------------------------------------------

May 27, 2022
Verified


JOHN DEAN SALESMAN

John Dean salesman. Is a great man. Treated and served us very well. So is a
Lady named Angie do not know her last name but also a very well individual. Both
of these people are in the Lynchburg office.

--------------------------------------------------------------------------------

UsefulShare

123456…16Next page


COMPANY ACTIVITYSEE ALL

Claimed profile
Asks for reviews — positive or negative
Pays for extra features
Replied to 5 out of 5 negative reviews
Replies to negative reviews in < 2 weeks


OUR 2022 TRANSPARENCY REPORT HAS LANDED

Take a look


LOCATIONS30

KANSAS CITY



7701 INDEPENDENCE AVE, 64125 KANSAS CITY, MO, US

29 reviews

UNION GROVE



1700 LEIDER DR, 53182 UNION GROVE, WI, US

6 reviews

LYNCHBURG



12660 E LYNCHBURG SALEM TURNPIKE, 24551 FOREST, VA, US

7 reviews
See all 30 locations


ABOUT CUSTOM TRUCK ONE SOURCE

Information written by the company

Custom Truck One Source is the first true single-source provider of specialized
truck and heavy equipment solutions. With sales, rentals, aftermarket parts and
service, equipment customization, remanufacturing, financing solutions, and
asset disposal, our team of experts, vast equipment breadth and integrated
network of locations across North America offer superior service and unmatched
efficiency for our customers.

--------------------------------------------------------------------------------


CONTACT

 * info@customtruck.com
 * 855-719-0455
 * * 7701 E 24 Hwy
   * 64125
   * Kansas City
   * United States

--------------------------------------------------------------------------------


CATEGORY

 * Custom Truck One Source is 2 out of 6 best companies in the category
   Equipment Supplier on Trustpilot


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